Total 39 service engineer job vacancies in SHAH ALAM

We are looking for a detail-oriented and reliable Customer Service Officer to support our daily operations in the freight forwarding and logistics industry. This role is ideal for someone who enjoys working with people, is highly organized, and can communicate effectively in a multilingual environment. You will play a key part in ensuring smooth coordination with customers, carriers, and internal teams, handling inquiries promptly, and providing accurate documentation and updates to support the end-to-end logistics process.

Job Description

• Manage shipping documentation formalities to ensure accuracy and compliance with company and regulatory requirements.
• Process bookings and execute related orders in a timely manner.
• Monitor and maintain accurate tracking status for all shipments.
• Communicate effectively with overseas offices, agents, shipping lines, and clients to ensure smooth coordination.
• Handle clients’ inquiries via telephone and email, providing timely and accurate responses.
• Provide responsive support to both internal and external customers by addressing concerns and offering effective solutions.
• Maintain a well-organized and efficient filing system for all documents to ensure systematic retrieval.
• Perform any other duties as assigned by management.

Job Requirement

• Proficiency in Mandarin is required to liaise with Mandarin-speaking customers.
• Strong communication skills in both English and Mandarin (spoken and written).
• No prior experience required; willingness to learn and take on new challenges is essential.
• Fresh graduates are encouraged to apply.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Meticulous, good interpersonal skills, excellent verbal and written communication skills, team player with positive work attitudes.
• Ability to work in fast-paced environment with high stress tolerance.

Perks & Benefits

• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

Requirements

• Minimum 1-2 years of relevant working experience in freight forwarding, logistics, custom agent, or other similar industry.
• Candidate that have strong willingness to learn are encouraged to apply.
• Possess good problem solving soft skill and initiative in work.
• Willing to travel & meet customers/suppliers.

Tasks & Responsibilities :

• Build, maintain & strengthen relations with existing / potential customers.
• Coordinate and monitor shipment activities, ensuring timely updates are provided to customers regarding shipment status.
• Handle shipping documents such as BL/AWB.
• Promote the Company's Logistics Services and solutions to enhance business growth opportunities.
• Work closely with internal and external stakeholders, including customers, hauliers, forwarding agents, shipping lines etc to ensure smooth shipment execution.
• Perform any other duties and responsibilities assigned by Management from time to time.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Company trips
• Medical Claims
• Statutory benefit such as EPF, Socso, Annual Leave etc

What You’ll Be Doing:

• Assist with electrical installation, testing, and commissioning at site (oil & gas projects)
• Support troubleshooting, inspection, and basic maintenance activities
• Prepare simple drawings, reports, and documentation in the office
• Coordinate with supervisors, technicians, vendors, and clients
• Follow safety procedures and site regulations

What We’re Looking For:

• Diploma or Degree in Electrical/Mechanical Engineering
• Fresh graduate or up to 2 years of relevant experience
• Basic knowledge of electrical systems, wiring, and safety practices
• Interest or exposure to oil & gas / industrial projects is an advantage
• Willing to work on site and in the office
• Positive attitude, eager to learn, and able to work in a small team

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Personal leave
• Personal development opportunities
• Paid training and development
• Remote work flexibility

Why Join Our SME Team?

• Friendly and supportive working environment
• Hands-on exposure to oil & gas projects
• Learning and growth opportunities
• Direct involvement in both site and office operations

要求

• 至少1-2年貨運代理、物流、報關或其他類似行業的相關工作經驗。
• 我們鼓勵有強烈學習意願的候選人申請。
• 具備良好的問題解決能力和工作動機。
• 願意出差拜訪客戶/供應商。

任務與職責：

• 建立、維護和加強與現有/潛在客戶的關係。
• 協調和監控出貨活動，確保及時向客戶提供出貨狀態更新資訊。
• 處理提單/空運單等運輸單據。
• 推廣公司物流服務和解決方案，以增強業務成長機會。
• 與內部和外部利害關係人（包括客戶、運輸公司、貨運代理、船公司等）密切合作，以確保順利完成貨物運輸。
• 履行管理層不時分配的其他職責。

福利待遇

• 佣金和獎金
• 休閒著裝要求
• 公司旅行
• 醫療索賠
• 法定福利，如公積金、社保、年假等

Responsibilities:

• To manage and oversee all activities related to Quality Assurance and Quality Control.
• In-charge of Document Control Center (DCC)- ensuring changes in manual, procedures and forms all well updated and distributed & proper upkeep the ISO documents according to retention periods.
• Respond to customer complaint and lead team in problem solving and quality improvement plan between project management, Production & Warehouse and customer.
• Review and support of sample Inspection and perform QA job periodically to ensure good quality control.
• Perform analysis on products and identify root cause, suggest solutions, investigate product quality in order to make improvements to achieve better customer satisfaction.
• Manage and oversee the calibration of measuring and testing equipment, ensuring accuracy and compliance with standards.
• Identify key KPIs for product quality.
• Prepare and present reports and metrics to Management.
• Attend to ad-hoc task and be a team player.

Requirements:

• Bachelor’s Degree/Diploma in Engineering (Mechanical, Manufacturing or equivalent)
• Minimum 1 year of experience in QA/QC role
• Able to work and communicate effectively with all levels and proactive.
• Good attendance, willingness to learn, meticulous, diligent, honest and self-discipline.
•  Familiar with ISO9001 Standards

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture
• Personal development opportunities

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

• Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.
• Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.
• Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.
• Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.
• •Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.
• Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.
• Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.
• Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.
• Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

• A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.
• 3 years of experience as a Project Engineer with excellent project management and supervision skills.
• Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.
• Knowledge of applicable codes, policies, standards and best practices is preferred.
• Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club

We are seeking an AI Solutions Engineer to support the implementation of AI-powered solutions within our business operations. This role will focus on integrating AI technologies with existing business systems, databases, and workflows to improve productivity, data accessibility, reporting, and decision-making.

The ideal candidate should have experience in software development, database management, system integration, and a strong interest in applying Large Language Models (LLMs) such as ChatGPT, Claude, Gemini, or similar AI technologies in real business environments.

Key Responsibilities

• Design and implement AI-powered business solutions using Large Language Models (LLMs).

• Integrate AI tools with company databases, business systems, and workflows.

• Develop AI knowledge bases that allow users to retrieve information and generate reports using natural language queries.

• Build and maintain internal AI assistants to improve employee productivity and user support.

• Develop and maintain APIs for system integrations.

• Work closely with external software vendors and internal stakeholders to understand business requirements.

• Analyze company data and automate reporting processes.

• Ensure data accuracy, security, and compliance throughout AI implementations.

• Research and evaluate new AI technologies and automation opportunities.

• Provide user training and technical support for implemented AI solutions.

Requirements

• Diploma or Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or related fields.

• Minimum 2 years of experience in software development, system integration, automation, or related roles.

• Proficiency in Python programming.

• Good understanding of SQL databases and data management.

• Experience working with APIs and system integrations.

• Familiarity with AI tools such as ChatGPT, OpenAI API, Claude, Gemini, or similar platforms.

• Strong analytical and problem-solving skills.

• Good command of English and Chinese.

Perks & Benefits

• Employee equity
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Bonus
• Annual Increment
• Medical Benefits
• Dental Benefits
• Optical Benefits
• Product Gift
• Birthday Leave

責任 ：-

1. 透過定期拜訪現有經銷商，保持良好的關係，推廣產品，以提高銷售量和市場佔有率。

2. 開發與新合作夥伴的合作機會。

3. 與經銷商建立並維持牢固的關係，增強客戶忠誠度和滿意度。

4. 提供關於競爭對手定價和公司產品市場接受度的回饋報告。

5. 根據客戶對銷售成長的期望，向行銷團隊提出銷售活動方案

6. 研究市場趨勢，了解競爭對手在特定區域的策略。

7. 每月出差前往南部地區和東馬。

要求 ：-

1.最低學歷要求：機械/電機/電子工程專業SPM/證書/文憑

2. 能夠用國語和當地常用方言與客戶溝通

3. 良好的溝通與銷售技巧

4. 具備良好的判斷能力與獨立工作能力

5. 每月出差 - 南部地區/東馬來西亞

好處

1. 薪資結構：基本薪資+佣金+年終獎金+年假

2. 汽油補貼 + 高額汽車補貼

3. 出差伙食補貼

4.醫療和保險覆蓋範圍

福利待遇

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近公共交通
• 定期團隊活動
• 醫療保險
• 有薪培訓和發展

你的工作內容：

• 協助現場（石油和天然氣專案）進行電氣安裝、測試和調試
• 支援故障排除、檢查和基本維護活動
• 在辦公室準備簡單的圖紙、報告和文件。
• 與主管、技術人員、供應商和客戶協調合作
• 遵守安全規程和現場規定。

我們正在尋找：

• 電氣/機械工程專業文憑或學位
• 應屆畢業生或擁有至多2年相關工作經驗
• 具備電氣系統、線路佈線和安全操作規程的基本知識
• 對石油天然氣/工業項目有興趣或有相關經驗者優先考慮。
• 願意在現場和辦公室工作。
• 積極向上，渴望學習，並能融入小型團隊。

福利待遇

• 津貼（旅費、交通費等）
• 附近公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 個人休假
• 個人發展機會
• 有薪培訓和發展
• 遠距辦公的彈性

為什麼要加入我們的中小企業團隊？

• 友善互助的工作環境
• 親身參與石油和天然氣項目
• 學習和成長機會
• 直接參與現場和辦公室運作。

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

• Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.
• Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.
• Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.
• Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.
• •Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.
• Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.
• Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.
• Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.
• Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

• A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.
• 3 years of experience as a Project Engineer with excellent project management and supervision skills.
• Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.
• Knowledge of applicable codes, policies, standards and best practices is preferred.
• Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club

匯報結構

專案工程師將向首席工程師報告工作，並向專案經理進行虛線報告。

職位描述

作為專案工程師，您需要具備出色的工作計劃制定和進度追蹤能力。您將負責安排、規劃、預測、調配資源並管理所有技術活動，以確保專案從概念到完成的準確性和品質。您必須是一位優秀的溝通者、卓越的領導者和傑出的策略家。您也需要定期向相關管理層報告專案進度。

職責和義務

•制定申請要求，並與利害關係人聯絡，準備文件，遵守地方當局的指導方針和法規，包括但不限於地方議會、環境部、職業安全與健康部、建築業發展局、消防局、國家能源公司、安全主任和其他人員，然後再開始工作。

•協助現場工程師在公司政策範圍內制定專案計畫、目標、程序、資料收集方法和績效標準，確保符合品質控制和保證的標準和規範。

•定期監督預算、進度安排、專案資料庫和向管理管道提交報告，並識別可能對成本或進度產生重大影響的潛在問題。

•與專案團隊、客戶、顧問和承包商有效合作和溝通，以確保在分配的預算內按時完成項目，同時遵守安全隱患。

•制定和審查工程圖、藍圖和規範，同時密切關注動態設計工程趨勢和尖端技術，並與各部門建立框架，以便在沼氣環境中進行無縫協作。

•協調和管理建築材料、加工件和設備的採購和物流，同時確保其符合行業標準。

•維護準確的專案文檔，包括進度報告、現場日誌、變更單和品質控制措施。

•言行一致，培訓培訓師，處理待辦事項清單，進行檢查並獲得客戶簽署的 COA，以標誌著沼氣項目建設和調試階段里程碑的結束。

•專案完成後，與專案團隊一起檢視工程交付成果，並針對未來的專案實施採取適當的糾正措施。

技能和資格要求

•認可的大學或學院頒發的生物技術/機械工程學士學位。

• 擁有 3 年專案工程師經驗，具備優秀的專案管理和監督技能。

•熟練使用微軟辦公室軟體套件、微軟專案管理軟體和AutoCAD是必備條件。

•熟悉相關法規、政策、標準和最佳實務者優先考慮。

•具備良好的英語和馬來語能力，能夠經常出差者優先考慮。

福利待遇

• 津貼（旅費、交通費等）
• 醫療保險
• 個人休假
• 有薪培訓和發展
• 公司內部付費運動俱樂部

Reporting Structure

The Project Engineer will report to the Lead Engineer with a dotted line to the Project Manager.

Job Description

As a Project Engineer, you will have strong skills in work-plan development and progress tracking. The Project Engineer will schedule, plan, forecast, resource and manage all technical activities aiming at assuring project accuracy and quality from conception to completion. You must be an outstanding communicator, exceptional leader and even better strategist. You will also prepare and present updates regularly to relevant management channels.

Responsibilities and Duties

• Establish application requirements and liaise with stakeholders for documents preparation and compliance to local authority guidelines and regulations but not limited to the Local Council, DOE, DOSH, CIDB, Bomba, TNB, Safety Officer and others prior work commencement.
• Assist site engineer in establishing project plan, objectives, procedures, data collection methodology and performance standards within parameters of corporate policy ensuring compliance with standards and specifications for quality control and assurance.
• Oversee budgetary, scheduling, project databases and reporting to the management channels on regular basis as well as on identification of potential issues that could significantly affect cost or schedule.
• Cooperate and communicate effectively with Project Team, Client, Consultant and Contractors to ensure timely project completion within allocated budget whilst adhering to the safety hazards.
• •Establish and review engineering drawings, blueprints and specification whilst staying on top of the dynamic design engineering trends and cutting-edge technologies and establish framework with various departments for a seamless collaboration in the biogas environment.
• Coordinate and management of procurement and logistics for construction materials, fabrication items and equipment whilst ensuring their compliance with industry standards.
• Maintain accurate project documentation including progress reports, site diaries, change orders and quality control measures.
• Walk the talk, train the trainer, attend to punch list, conduct inspection and obtain COA signed by the client to mark end of the biogas project milestone for construction and commissioning phase.
• Review engineering deliverables with project team upon project completion and initiate appropriate corrective actions for future project implementation.

Skills and Qualifications Requirements

• A bachelor’s degree in Bio-Tech / Mechanical engineering from an accredited university or college.
• 3 years of experience as a Project Engineer with excellent project management and supervision skills.
• Experience in Microsoft Office Suite, Microsoft Project and Auto-Cad is a must.
• Knowledge of applicable codes, policies, standards and best practices is preferred.
• Ability to travel extensively with good command of English and Bahasa Malaysia is preferred.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Paid training and development
• Internal company paid sports club

Job Responsibilities

• Handle customer inquiries, orders, and follow-up requests.
• Prepare quotations and process sales orders accurately.
• Coordinate with customers, suppliers, warehouse, and logistics teams regarding delivery schedules.
• Monitor order status and ensure timely delivery to customers.
• Follow up on outstanding quotations and customer requirements.
• Maintain accurate records of customer orders and transactions.
• Assist in resolving customer complaints and service-related issues.
• Support the sales team in daily operational and administrative matters.

Requirements

• Diploma/Degree in Business Administration, Marketing, or related field.
• Fresh graduates are encouraged to apply.
• Good communication and coordination skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Detail-oriented and able to handle multiple tasks.
• Able to work independently with minimal supervision.
• Knowledge of ERP systems is an added advantage.
• Proficiency in English and Bahasa Malaysia.
• Shipping and Transportation background

Perks & Benefits

• Allowance transportation
• Free snacks / Happy hours
• Company trips
• Medical insurance
• EPF, SOCSO & EIS
• Medical benefits
• Annual leave
• Performance bonus
• Training and career development opportunities

Qualification and requirements :

• Qualification (Diploma or Degree) in Business studies/Economics/Sales or a related field. Fresh graduates are also encouraged to apply.
• At least 1 - 2 years of related working experience in after sales/customer service/business development would be an asset.
• Must have excellent communication, interpersonal and organisational skills.
• Ability to build strong client relationships and ensure high levels of customer satisfaction.
• Must be able to communicate and co-ordinate well with the team and other related Departments in order to provide efficient service and support to clients.
• Must be organised and proficient in handling administrative and logistics duties relating to receiving and delivery of the Company’s products.
• Proficient in Microsoft applications (Word, Excel, Powerpoint, Outlook).
• Language proficiency (English, Bahasa Malaysia and any other language).
• Must have a valid driving license and must be willing to travel frequently on work assignments as required.

Job responsibilities :

• Responsible for handling all administrative tasks and logistics relating to instrument calibration, service and repair, service contract, system maintenance and others.
• Need to work closely with the Engineering Lab team on after sales service and support.
• Follow up diligently with clients on instrument/product pick-ups and delivery for service and calibration.
• Responds to complaints and enquiries, evaluates and analyses problems and gives cost effective feedback and solutions.
• Arranges logistics for pick-ups and delivery.
• Records, update and compiles weekly work progress reports on instrument servicing.
• Handles customer satisfaction surveys.
• Any other related duties outside the scope outlined.
• If you are passionate and committed in your chosen field of work, and are seeking a new challenge in your career, write in to us at Lighthouse Worldwide Solutions Malaysia.

We provide :

• Good training opportunities and exposure locally and abroad.
• Competitive remuneration package, benefits and incentives, inclusive of attractive commission.
• Exciting company trips locally and abroad.
• Open and collaborative work culture with a strong focus on quality and customer satisfaction.

Perks & Benefits

• EPF
• Socso
• EIS

我們正在尋找一位人工智慧解決方案工程師，以支援我們在業務營運中實施人工智慧解決方案。該職位的主要職責是將人工智慧技術與現有業務系統、資料庫和工作流程集成，從而提高生產力、資料存取性、報告效率和決策能力。

理想的候選人應具備軟體開發、資料庫管理、系統整合的經驗，並且對在實際商業環境中應用ChatGPT、Claude、Gemini 或類似 AI 技術等大型語言模型 (LLM)有濃厚的興趣。

主要職責

• 使用大型語言模型 ( LLM )設計和實施AI 驅動的商業解決方案。

• 將人工智慧工具與公司資料庫、業務系統和工作流程整合。

• 開發人工智慧知識庫，使用戶能夠透過自然語言查詢檢索資訊並產生報告。

• 建構和維護內部人工智慧助手，以提高員工生產力和使用者支援。

• 開發和維護用於系統整合的API 。

• 與外部軟體供應商和內部利害關係人密切合作，以了解業務需求。

• 分析公司資料並實現報告流程自動化。

• 確保人工智慧實施過程中資料的準確性、安全性和合規性。

• 研究和評估新的人工智慧技術和自動化機會。

• 為已實施的人工智慧解決方案提供使用者培訓和技術支援。

要求

• 電腦科學、資訊科技、軟體工程或相關領域的文憑或學士學位。

• 至少2 年軟體開發、系統整合、自動化或相關領域的工作經驗。

• 精通Python程式設計。

• 具備良好的 SQL 資料庫和資料管理知識。

• 具備API和系統整合的工作經驗。

• 熟悉ChatGPT、OpenAI API、Claude、Gemini或類似平台等 AI 工具。

• 較強的分析和解決問題的能力。

• 具備良好的英語和中文能力。

福利待遇

• 員工權益
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 個人休假
• 開放文化
• 獎金
• 年度增量
• 醫療福利
• 牙科福利
• 光學優勢
• 產品禮品
• 生日假