Total 4,036 Full-time restaurant supervisor job vacancies in Hong Kong

* Supervise and coordinate daily restaurant operations.

* Ensure good customer service and customer satisfaction.

* Monitor staff attendance, performance, and work schedules.

* Handle customer enquiries and complaints professionally.

* Ensure cleanliness, hygiene, and food safety standards are maintained.

* Assist in staff training and team management.

* Monitor inventory and coordinate stock ordering when required.

* Prepare daily sales and operational reports.

oversees daily floor operations, manages front-of-house staff, and ensures excellent customer service.Key Duties and Responsibilities

• Floor Management: Overseeing the dining area, ensuring smooth service flow, and allocating tables.
• Staff Leadership: Training, mentoring, and scheduling waitstaff.
• Customer Relations: Welcoming guests, ensuring satisfaction, and handling escalated complaints.
• Quality Control: Maintaining hygiene, sanitation, and presentation standards. [1, 2]

upervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• Can working in nightshift and holidays.
• Ability to keep a positive attitude in a fast-paced environment.

Job Summary

The Concierge Supervisor is responsible for leading, mentoring, and overseeing the front-of-house concierge team to ensure an exceptional living experience for residents. This role combines team leadership, shift management, and administrative tracking with hands-on, high-end hospitality and security oversight.

Key Responsibilities

Team Leadership & Shift Management

• Supervise front-desk staff on daily operations, ensuring team members strictly adhere to uniform, grooming, and performance standards.
• Manage team rosters and shift scheduling to guarantee optimal front-desk coverage during peak hours, holidays, and weekends.
• Train new hires on standard operating procedures, customer service excellence, and handling difficult residential situations.
• Conduct daily briefings to update the team on facility maintenance schedules, upcoming private events, and ongoing management notices.
• Step in actively to assist the team during high-traffic periods, including helping residents and guests with heavy luggage.

Resident Relations & Escalation Handling

• Resolve complex complaints or sensitive enquiries escalated by junior staff, ensuring residents receive swift, professional resolutions.
• Communicate effectively in both English and Chinese to seamlessly address inquiries from a diverse, multicultural resident demographic.
• Build strong relationships with members of the Management Corporation Strata Title (MCST) or residential council to align service standards.
• Oversee VIP arrivals and coordinate complex personal logistics, transport arrangements, or special resident requests.

Operations & Vendor Management

• Audit visitor management systems and digital logs daily to ensure accuracy in parcel distribution and key control records.
• Coordinate facility maintenance by liaising with engineering teams regarding lobby upkeep, elevator updates, or amenity repairs.
• Supervise external vendors, including cleaning crews and landscape contractors, ensuring front-of-house communal spaces remain immaculate.
• Prepare operational reports regarding incidents, lost-and-found assets, and team performance metrics for the Residence Manager.

Security, Safety & Emergency Response

• Enforce access control policies strictly across the concierge team to prevent unauthorized entries into the estate.
• Serve as first responder during on-site emergencies, executing evacuations or emergency protocols during fire alarms or medical crises.
• Verify CCTV audit trails alongside the security team whenever security breaches or residential disputes occur.

Job Requirements

Experience & Education

• Minimum 2 to 3 years of supervisory experience in luxury hospitality, premium serviced apartments, or high-end residential developments.
• Educational background with a Diploma in Hospitality Management, Estate Management, or a related professional certification.

Skills & Competencies

• Bilingual proficiency is essential; must be fully fluent in spoken and written English and Chinese to handle daily communications, written notices, and resident relations effectively.
• Proven leadership skills with the ability to motivate team members and defuse high-pressure situations calmly.
• Strong proficiency in administrative report writing and digital communication tools.
• Proficiency in tech solutions, including property management systems (PMS), visitor software, and standard office applications (MS Office).
• Strong problem-solving capacity to tackle operational bottlenecks independently.

Physical & Schedule Requirements

• Ability to lift up to 20kg occasionally to assist team members with resident luggage, parcels, or heavy logistics.
• Willingness to work shifts, including rotating night schedules, weekends, and public holidays as required by the property.

1. Willing to work Construction project may be Long Hrs.

2. Must Work Saturday, Sunday & Public Holiday if required.

3. Site Work and attend inspection with RTO.

4. Supervise performance of site crews and subcontractor.

5. Planning for workers schedule, control the cost, implementation and developing for Safety, Health and environmental for the projects. Ensure and developing the Relationship with client.

6. Ensure works are carried out in accordance to the project schedule, quality requirements and safety policy

7. Possess good communication skill and leadership quality to supervise workers.

Job Description

• Handle the daily operations of the store
• Responsible for financial performance of the store, including profit & loss and implement appropriate cost control measures
• Manage the store’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the stores
• Maintain and improve the overall performance of the store on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Provide efficient and professional service to customers
• Drive operational efficiencies of the store by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team members to ensure maximum utilization of manpower allocated
• Handle all store's administrative duties and any ad-hoc duties from store managers from time to time

Job Requirements

• Minimum of 2 years management experience in Food & Beverage industry
• Excellent communication & interpersonal skills
• Possess good organizational and management skills
• Possess good working attitude

GOODWOOD PARK HOTEL PRIVATE LIMITED

One of Singapore’s most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving service excellence to exceed our guests' expectations.

To continue the legacy of Goodwood Park, we are looking for dynamic and committed candidates to join our Food and Beverage Department.

Reporting to the Executive Housekeeper, your job responsibilities include, but not limited to:-

• Supervise and inspect cleaning of guestrooms, service areas, corridors, back of house and public areas as assigned. Ensure high standard of cleanliness is maintained in accordance to hotel expected standard.
• Assist in the training and directing of housekeeping attendants. Work with them in preparing rooms and public area as needed to meet schedule or as a process of their training.
• Co-ordinate with Front Office on room availabilities.
• Keep repair and maintenance work orders up to date in files and follow-up that rectification has been done satisfactorily.
• Perform duties of other housekeeping supervisors in their absence.
• Assist in accidents or emergencies. Inform Assistant Housekeeper/Executive Housekeeper of any accident so that an Accident Report can be raised.
• Initiate and liaise with the Executive Housekeeper on rooms to be blocked for thorough cleaning and supervise the programmed closely.
• Perform any other duties as may be assigned from time to time by Management.

Requirements

• Minimum 1 year experience in similar capacity in a 5 star or luxury hotel
• Able to work shifts on weekends & public holidays
• Able to work independently & as a team
• GCE 'N' Level or equivalent

For more information, please visit www.goodwoodparkhotel.com for more information.

Please be informed that only shortlisted candidates will be notified.

ROLE OVERVIEW:

The Supervisor, Operations is responsible for overseeing daily operationalactivities, ensuring manpower accountability, maintaining housekeepingstandards, and upholding quality control. This role serves as a key linkbetween on-ground staff and management, ensuring smooth execution of tasks andeffective communication across teams.

KEY RESPONSIBILITIES:

Task Management

• Oversee completion of operational tasks and ensure proper handover procedures.
• Actively participate in tasks when required to support team performance.
• Monitor daily workflows to maintain efficiency and timeliness.

Manpower Management

• Ensure accountability of staff during assigned shifts.
• Conduct training and onboarding for new staff members.
• Lead shift debriefs to review performance and address issues.

Housekeeping & Facility Standards

• Ensure all items are returned to storage after use.
• Oversee clearing of used linens and maintenance of cleanliness.
• Share handover photos in the designated group chat for documentation.
• Step in to assist with housekeeping tasks when necessary.

Quality Control

• Ensure operational processes meet established QC standards.
• Identify and resolve gaps in service delivery.
• Personally verify and support QC checks on-site.

Coordination & Communication

• Act as liaison between Officer-in-Charge (OIC) and Duty Manager for on-ground issues.
• Provide timely updates and escalate concerns when necessary.

Administrative Support

• Assist in salary pay-out processes.
• Handle ad-hoc assignments as directed by management.

Performance Metrics (KPIs)

Area Key Metrics

Task Management

- 100% completion of assigned tasks within shift
- Accuracy of handovers

Manpower

- Staff punctuality and attendance rate
- Training completion for new hires
- Quality of shift debriefs

Housekeeping

- Storage compliance (all items returned)
- Linen clearance turnaround time
- Accuracy of photo documentation

Quality Control

- QC compliance rate (e.g., % of tasks meeting standards)
- Number of issues resolved on shift

Coordination

- Timeliness of communication with OIC/Duty Manager
- Resolution rate of ground issues

Administration

- Accuracy of salary pay-out assistance
- Timely completion of ad-hoc assignments

Qualifications & Skills

• Strong organizational and planning abilities.
• Proven supervisory or leadership experience in events.
• Excellent communication and coordination skills.
• Ability to lead teams and take-charge during shifts.
• Detail-oriented with a focus on quality control.
• Willingness to be hands-on and support operational tasks directly.

Added advantage: Forklift Licence

Assist the Supervisor in managing daily operations and workflow.

Monitor employee attendance, punctuality, and performance.

Coordinate work schedules and task assignments.

Support the training and onboarding of new staff.

Ensure employees follow company policies, procedures, and safety regulations.

Prepare daily, weekly, and monthly reports.

Maintain records, documents, and operational data.

Handle customer inquiries and resolve basic complaints.

Monitor inventory, supplies, and equipment as required.

Communicate operational issues to the Supervisor and management.

Assist in improving productivity and work efficiency.

Support team coordination and ensure tasks are completed on time.

We are looking for Dishwashers to support our kitchen operations by ensuring all dishes, utensils, and kitchen equipment are cleaned and maintained to high hygiene standards.

Cleaning & Sanitation

Maintain cleanliness and sanitation of all tableware, dishes, utensils, glassware, and kitchen equipment using manual or machine cleaning methods.

Ensure all kitchen equipment, pots, pans, trays, and cooking utensils are properly cleaned and sanitized.

2. Dishwashing Operations

Sort, rinse, and wash dirty dishes, glassware, and utensils either manually or using dishwashing machines.

Properly load and unload dishwashing racks where applicable.

Ensure all cleaned items meet hygiene and cleanliness standards.

3. Storage & Organisation

Sort and stack clean dishes, utensils, and kitchen equipment.

Return cleaned items to their designated storage areas.

Maintain an organised and safe dishwashing and storage area.

4. Waste Management

Remove trash and garbage from bins at the outlet.

Dispose of waste at the designated central waste collection point.

5. General Cleaning & Housekeeping

Perform general cleaning duties including sweeping and mopping floors.

Clean furniture, workstations, and other surfaces as required.

Maintain cleanliness of the dishwashing and kitchen work areas at all times.

6. Inventory of Cleaning Supplies

Monitor and maintain adequate levels of cleaning materials and supplies.

Inform supervisors when supplies need replenishment.

7. Health, Safety & Hygiene

Maintain high standards of food hygiene, cleanliness, and workplace safety.

Follow all safe working procedures and hygiene practices.

Report any equipment faults or safety concerns to the Production Chef, Manager, or Management.

8. Grooming & Professional Conduct

Adhere to company grooming and appearance standards at all times.

Maintain a positive attitude and professional body posture.

Provide a friendly and cooperative presence in the workplace.

9. Additional Duties

Carry out any other duties and responsibilities as assigned by supervisors or management.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Enter status of rooms cleaned.
• Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork.
• Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Housekeeper.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• On time and at work when scheduled and in proper uniform.
• Any other duties / tasks as requested by management.

Key Responsibilities:

1. Process Oversight: Develop and implement Inspection and Test Plans (ITPs), standard operating procedures (SOPs), and project-specific quality standards.
2. Defect Management: Investigate the root causes of defective mechanical parts or assemblies, manage Non-Conformance Reports (NCRs), and enforce corrective/preventive actions.

3.Compliance & Auditing: Enforce local/international regulatory codes and oversee internal Quality Management System (QMS) audits.

4.Vendor & Stakeholder Collaboration: Coordinate with clients, consultants, and procurement teams to establish quality standards for parts, raw materials, and subcontractors.

5.Team Leadership: Train, mentor, and supervise quality engineers, inspectors, and manufacturing staffs.

Requirements

1. Education: Bachelor’s Degree in Mechanical Engineering or a closely related building services or manufacturing discipline.

2.Experience: Typically 5 to 10+ years of QA/QC experience (with a significant focus on mechanical systems), including at least 3 to 5 years in a managerial role.

3.Technical Knowledge: Deep understanding of mechanical engineering principles, fabrication processes, inspections, and systems.

4.Certifications: Professional credentials like an Six Sigma certification, or ISO lead auditor status are highly preferred.

5.Soft Skills: Strong analytical abilities, problem-solving, and communication skills to effectively relay technical and program information to senior management and external clients,

Job Description

• Site supervision of construction works to meet deadlines
• Responsible for on-site construction planning, handovers and personnel arrangements and labor deployment
• Resolve various problems and handling emergencies on the site
• Liaise and coordinate with both the clients, foreign workers and office to ensure smooth operations
• Responsible for supervision of foreign workers and their wellbeing, health and safety and others
• Analyse and evaluate foreign workers and clients issues and feedback to improve client satisfaction
• Familiar with Singapore roads and traffic rules
• Transport workers between locations around Singapore
• Maintain engine and cleanliness of lorry
• Perform transportation duties as deployed by the supervisor and carry out the duties
• Perform collection and delivery of goods/materials to required destination
• Responsible for daily inspection of lorry
• To assist the Manager in supervising and coordinating the daily operational provision of the facilities at the areas of the dormitory.
• Acting as Site Warden, to conduct regular inspection of room check and facilities to ensure compliance of the regulation
• Ensure enforcement on the rules and regulation for the dormitory.
• Ensure health and safety of the dormitory areas and sites
• Oversee and ensure site quarter’s conditions and lodging records are in accordance to MOM requirement
• Monitor and ensure all internal and subcon workers are registered and attendances are properly captured
• Monitor and ensure the workers’ permits and certificates are valid and updated accordingly
• To handle feedback and complaints and update the Manager accordingly
• To take corrective action and implement preventive measures when required
• To assist in the preparation of monthly reports, annual capital and operating budgets and other relevant reports
• To ensure that all equipment are in good working condition
• Have class 4 license
• Familiar with Singapore roads and traffic rules
• Transport workers between locations around Singapore

Job Requirements

• At least a diploma in civil engineering, electrical/mechanical engineering or equivalent
• Have class 4 driving license
• Have 5 years and above experience driving in Singapore
• At least 2-3 years experience in marketing and supervisory roles
• Able to work with computers, especially MS Excel and Word
• Able to communicate in english and with foreign workers
• Responsible and positive with ‘can-do’ attitude
• Able to work efficiently and effective under high pressure
• Must be contactable by means of hand phone at any time including weekend and public holidays
• Willing to work long hours, night work, overtime and Sunday work if required