Total 3,808 quality manager job vacancies in Hong Kong

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan’s leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Key Responsibilities

• Effective management of escalated customer complaints in achieving fairness for the customer and operational efficiencies for the company
• Deliver MAS FAIR Dealing Outcome #5 - Financial institutions handle customer complaints in an independent, effective and prompt manner – by the efficacy and quality of complaints and dispute resolutions done.
• Turn our customer experience around positively, and in overseeing junior complaint handlers in swift resolution of disputes.
• Conduct investigations of escalated complaints by understanding our range of products offered, working with other business units, and navigating our systems to obtain policy information necessary for dispute resolutions.
• Review root causes of gaps identified and propose improvements.
• Achieve fair dealings and deliver excellent service to complainants in managing their disputes.
• Maintain our Complaint Register, ensuring all cases are followed through to proper closures with accurate documentation of all case files.
• Manage disputes at Dispute Resolution Centres.
• Participate in service improvements projects.
• Preparing management reports.
• Knowledge of all life, investment linked and health insurance products under the company.
• Knowledge of regulatory requirements for sales process, FDO, PDPA and FIDReC arbitration legal process.
• Ensure compliance with all applicable laws and regulations relating to the above functional activities. 

Key Decisions within the Role

• Assessment of complaints (based on investigation findings performed in collaboration with relevant stakeholders) to determine if there was a valid lapse committed by us.
• Sign-off on case resolutions proposed by junior complaint handlers.
• Propose resolutions for cases handled at Dispute Resolution Centres.
• Financial authorisation limits as per the Delegation of Authority approved by the Board.

Team

• Direct accountability for 3 staff.

Requirements

Experience

• At least 4 years of experience in Customer Service.
• Good oral and written communication skills.
• Good command of English, both oral and written.
• Good customer service skills.
• Good problem-solving skills.
• Good time management skills.

Education

• Academic: Degree / diploma (preferred)

Key Stakeholders

External:

• Customers (of Singlife’s individual life & health insurance businesses) and their servicing advisers.
• Law firms engaged by our customers.
• Regulatory bodies, e.g. Monetary Authority of Singapore (MAS), Central Provident Fund Board (CPF Board), Ministry of Health (MOH) etc.
• Dispute Resolution Centres, e.g. Financial Industry Dispute Resolution Centre (FIDReC), Consumers Association of Singapore (CASE), Small Claims Tribunal (SCT) etc.

Internal:

• All relevant stakeholders involved with the complaints (e.g. Compliance, New Business, Underwriting, Claims, Policy Servicing, Premium Management, Actuarial, Products, Corporate Communications etc)

Job Responsibilities

A Quality Technician plays a critical role in ensuring product reliability, optimizing performance, and preventing future failures. This position requires a combination of technical knowledge, analytical skills, and hands-on practical experience to effectively identify, document and locate failures in an engineering system.

• Perform electrical and physical failure analysis (FA) on semiconductor substrates using a range of analytical tools to identify defect mechanisms and support root-cause investigations.
• Conduct sample preparation and execute FA workflows, translating findings into actionable insights for quality or engineering teams.
• Hands on experience to operate, maintain, and calibrate FA laboratory equipment, while supporting the development and optimization of analytical techniques and test recipes.
• Utilize advanced analytical techniques, such as FE-SEM, Ultrasonic imaging system FineSAT, Lock-in IR Thermography (ELITE) system and X-ray, to analyse substrate failures and drive improvements.
• Collaborate with cross-functional teams (Design, Engineering, Manufacturing and Inspection) and document results through failure analysis.

Job Requirements

Customer support:

• In the event of receiving a complaint or returns due to a quality defect at a customer, investigate the causes and contribute to an 8D reports to be submitted to the customer.
• Aggregate process control data according to a customer request and prepare its report.
• Additionally, compile a report on what is requested by a customer.

Process improvement:

• Analyze defective products generated in the process and implement appropriate measures according to the causes of the defect to reduce the amount of loss to be caused by the defect.
• Monitor process capability (Cpk, Ppk), investigate the causes for low process capability and implement measures to prevent deviation from the control standard.

Professional qualifications:

• Holding a diploma or ITE in engineering, manufacturing technology or associated fields.
• It is favorable (promising) if having experiences of similar roles in a failure analysis environment at a semiconductor related manufacturer.
• Having experiences of working as a failure analysis quality specialist or equivalent at a manufacturing plant is favorable.

Expertise and skills:

• Proficient in MS Office (Word, Excel, PowerPoint) for document creation.
• A basic knowledge of quality management systems (IATF, ISO, etc.)
• A basic knowledge of environmental, health and safety (EHS) management systems.
• A basic knowledge with chemical regulations (laws, SDS, GHS).
• A basic understanding of business continuity plans (BCP).
• A basic understanding of statistical analysis methods using Minitab software.

Competency:

• Able to listen effectively and to act appropriately in response to instructions given.
• Able to report necessary information, such as problems and production progress, to managers.
• Capable of making recommendations for improvement plan to reporting manager.
• Able to grasp customer’s need precisely and deploy and coordinate with relevant departments to fulfill them.

Attributes:

• Higher interpersonal ability and communication skills are essential for working with multiple divisions and departments.
• A cooperative personality and good attitude are preferred.

Others:

• Normally, work the day shift on weekdays, but may be required to work on holidays as directed by your supervisor.
• May be required to work in a clean room environment.

This role reports to the Operation Manager / Project Manager / Plant Manager

Job Scopes:

• To ensure all precast concrete products are manufactured in accordance with project specifications, approved drawings, statutory requirements, client requirements, and company quality standards. The QA/QC Engineer shall oversee quality control activities from incoming materials, production processes, product inspections, testing, documentation, and final product release.

Key Responsibilities

1. Quality Management System (QMS)

• Implement and maintain the Company's Quality Management System (ISO)
• Ensure compliance with approved quality procedures, work instructions, and inspection plans.
• Prepare, review, and update quality-related documents and records.
• Participate in internal and external quality audits.
• Support continuous quality improvement initiatives.

2. Incoming Material Testing & HDB Approved Material

• Inspect and verify incoming construction materials including:
  - Cement
  - Aggregates
  - Reinforcement bars and mesh
  - Embedded items
  - Lifting anchors and accessories

• Review suppliers' certificates and test reports.
• Maintain material traceability records.
• Coordinate material testing where required.

3. Non-Conformance and Corrective Actions

• Raise Non-Conformance Reports (NCRs) for quality deviations.
• Investigate root causes of defects and non-conformities.
• Propose corrective and preventive actions.
• Monitor implementation and effectiveness of corrective actions.
• Maintain NCR and defect tracking records.

4. Documentation and Reporting

• Maintain quality records including:
  - Inspection reports
  - Material records
  - Cube test reports
  - Calibration records
  - NCR records
  - Repair records

• Prepare weekly and monthly quality reports.
• Maintain product traceability and production records.

5. Client, Consultant and Authority Coordination

• Prepare Bi-Annual Report submission to HDB
• Prepare and submit monthly production volume to HDB
• Prepare MOS

6. Certification Audit & Renewal

• ISO 9001, ISO45001, ISO46001 & ISO 50001
• CES Plants SCI PAS & MAS
• CARES
• SGBP
• HDB Plant Listing
• BCA BLS & CRS

Requirements (Qualification & Experience):

• Diploma or Degree in Civil Engineering, Construction Management, Building Engineering, or related discipline.
• Minimum 2 years of relevant QA/QC experience in precast concrete manufacturing or construction industry.
• Experience in precast production and quality inspections is preferred.
• Knowledge of precast concrete production processes.
• Familiarity with HDB, BCA, and Singapore construction requirements.
• Understanding of ISO.
• Ability to interpret structural and shop drawings.
• Knowledge of concrete testing and inspection procedures.
• Strong analytical and problem-solving skills.
• Good communication and coordination abilities.
• Proficient in Microsoft Office applications.
• Ability to work independently and manage multiple tasks.

Working Location

• Tuas, Singapore
• Site visits may be required as and when necessary

• Well Established Company
• Basic $3800 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8am to 5.30pm

Job Responsibilities:

• To participate in procedures for Supplier Management process such as supplier on-boarding, selection and approval process by assessing and evaluating supplier profile; visiting and auditing of supplier facility and process, initiating supplier quality agreement review, and establishing good partnership with suppliers
• To evaluate and monitor supplier performance and collaboration with suppliers to identify opportunities for enhancements and improvements
• To support new supplier/material qualification by ensuring that all supplier on-boarding related documentations and action are complete, and that quality of purchased material meets the required standards and expectations
• To communicate and work closely with external supplier sand internal stakeholders (Procurement, Warehouse and Manufacturing) on supplier/material qualification related projects, material quality related issues. To address on purchased material failures/defects and derive proper preventive and corrective action plans through SCAR system
• Implement quality inspection standards on incoming and outgoing inspections
• Responsible for timely closure of Corrective and Preventive Actions (CAPA) , non-conformance investigation reports and customer complaints and publish reports on quality performance
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness
• Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms etc) to ensure system compliance and ready for Management Review
• Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits
• Review audit findings and develop action plans to drive continuous improvements
• Perform any other duties as assigned

Job Requirements:

• Possess minimum Diploma in Quality Management / Engineering / Manufacturing or related field with minimum 2 years of relevant working experience in handling audits and ISO documentation in manufacturing industries
• Knowledge in Supplier Management
• Knowledge of quality Management Standards such as ISO 9001, 14001, 13485 and ISO 22301
• Knowledge in Potential Failure Mode Effect Analysis (PFMEA), Control Plans .and Gage Repeatability & Reproducibility (GR&R)
• Familiar with 8D and 5W problem solving methodology

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

about the company

My client is a specialized manufacturer in the contract manufacturing space. They are a Singapore based company and with their innovative technology, this is a great brand to join at an exciting time in their development.

about the job

• Plan, coordinate and oversee all Quality Assurance activities in the Company
• Oversee the Documentation Control function for Quality Management System
• Act as the Quality Management Representative for the Company
• Develop and implement plans to collect quality data at in-process, final inspection, test and inspection stations
• Plan and execute annual Internal Audit to ensure all quality systems and procedures are effectively implemented and auditable at all times
• Manage first article inspections and sample evaluation activities
• Develop and implement system for receipt and processing of complaints and recall of products
• Participate in all new Projects, including giving inputs from quality perspectives, performing PFMEA etc
• Implement and maintain ISO 9001, ISO 13485 QMS, and ISO 14001 EMS compliance

job requirement

• Degree in Engineering or equivalent
• Manufacturing background from plastics injection medtech manufacturing environment
• High volume manufacturing environment
• Must possess ISO13485 certification

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review and prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.
• Lead the quality effort to identify key process and quality improvement in nonconformances (NCR) and rejects.
• Managing and monitoring to ensure organization compliance with Trade, Environmental Health and Safety requirement.
• Perform other duties as requested by management .

Requirement

• Min Diploma in Electrical Engineering, Mechanical Engineering or relevant
• Min 3 years of experience in Manufacturing/EMS/Semiconductor industry
• Knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. e regWret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

SUMMARY:

The Training and Quality Assurance Officer is responsible for ensuring the company maintains and adheres to vehicle engineering maintenance policies, procedures & standards and effectively monitors adherence through regular audits to ensure compliance as well as providing an engineering training service to the Singapore engineering function and assisting in the specification of new vehicles and components, working with the manufacturers to ensure the correct product is delivered on time, to specification and is fit for purpose. The role requires close liaison with staff members at all levels across the business and with the Land Transport Authority (LTA) approved assessors and auditors.

PRINCIPAL RESPONSIBILITIES AND AUTHORITIES:

• Support the business, particularly the Engineering Director, with engineering compliance, Health and Safety and vehicle maintenance audit requirements;
• Coordinate an on-going schedule of internal engineering maintenance audits centred on monitoring compliance with LTA requirements;
• Provide the senior executive with regular updates on engineering maintenance audit reports, and if issues exist adopt a supportive and coaching approach to ensure that issues are rectified and to prevent recurrence;
• Perform follow-up audits to ensure audit recommendations have been implemented;
• Work with purchasing staff to establish quality requirements from external suppliers;
• Ensure vehicle inspection and repair processes meet international and national standards;
• Identify ways to reduce waste and increase efficiency;
• Monitor performance by gathering relevant data and producing statistical reports;
• Generate and publish reports that summarise engineering maintenance compliance audit findings, safety issues and contractor performance as well as identify any key issues that need to be brought to management’s attention;
• Generate, develop and integrate preventative maintenance and servicing schedules;
• Identify technical issues arising from operational experience and generate solutions either internally or through the vehicle manufacturer;
• Conduct complete cost analysis investigations identifying and implementing improvements including (but not limited to) monitoring the life span of high value units and analysis of early life failures;
• Devise, review and continuously update vehicle diagnostic procedures, work systems and overhaul procedures;
• Identify training requirements covering new technology at both depot shop floor and management level. This will involve supporting the implementation and delivery of training across the business;
• Responsible for producing monthly management reports summarising breaches of engineering compliance, safety issues, and identifying key issues that need to be brought to management’s attention;
• Provide technical support and guidance to front-line engineering to resolve vehicle problems;
• Establish and maintain provision of correct tooling and diagnostic equipment best suited for the depot staff and technician use. Ensure provision of training in the use of the equipment and provide front-line support as required by users of the tools and equipment;
• Support the accreditation of the ISO standards within the business;

Specification and Parts Quality

• Understand the business requirements of Singapore specification buses;
• Liaise with vehicle manufacturers and suppliers on matters related to reliability and quality; and
• Work closely with the Engineering Manager to ensure that buses and their component parts are performing to specification at acceptable cost.

Quality Management Standards

• Have a working knowledge of quality management standards;
• Undertake audits at Tower Transit Singapore;
• Follow up on non-conformance and assist in providing compliance solutions; and
• Liaise with external qualification bodies and assist as necessary in their audits.

REQUIREMENTS:

• Degree in Mechanical Engineering or equivalent with at least 2 years of engineering audit experience in an automotive industry or a Diploma with at least 5 years experience.
• Flexibility in working hours to ensure commitments to operational requirements are fulfilled;
• Remain up to date with any new engineering or health and safety legislation, or policy that may affect the working environment or vehicle maintenance regime;
• Appropriate trades qualifications;
• Experience and thorough knowledge of bus maintenance;
• Qualified Auditor;
• Experience working at a senior compliance/audit level ideally within the transport industry with a demonstrated track record of results;
• Demonstrated leadership and motivation skills;
• Build strong working relationships both internally and externally;
• Strong communication skills, both written and oral, with ability and confidence to undertake group presentations;
• Computer literate with relevant experience in diagnostics and repair software;
• Understanding or a willingness to learn bus depot operational procedures and working practices; and
• Candidate with ACTA certification would preferred.

The Executive, Fleet Quality is a critical role focused on ensuring our fleet remains in peak condition through meticulous damage assessment and effective partner workshop management.

How You Will Make An Impact 

• Accident & Damage Claims Processing for the day-to-day of assigned accident and damage cases, including liability assessment, quotation generation, updating of case trackers and handover for billing.

• Support Workshop Management in oversight of vehicle repair progress and throughput across external and fleet partner workshops. Identify and flag anomalies or outliers in workshop delivery schedules or repair quality to maintain fleet availability.

• Workshop Repair Coordination in reviewing, negotiating and approving the quotation to facilitate timely repairs. Provide support in sourcing parts from alternative suppliers in the event of shortages or when more cost-effective options are available. Ensure the Rates Card is kept up to date for accurate usage tracking and billing purposes.

• Manage accident and claims matters by coordinating with insurers and fleet partners for cases of late/non-reporting or breach of policy conditions to facilitate accident reporting.

• Perform Damage Detection through an AI-driven system, including the review of damage images, verification of billable damage, and preparation of quotations for newly identified damages to support investigation and billing purposes.

• Provide Support for Mutual Settlement Processes by liaising with FLASH and updating case progress. Facilitate mutual settlements where possible, and assist with user correspondence, document execution, and notifications to insurers and fleet partners to ensure successful settlement outcomes.

• Invoice Record and Filing, to update, reconcile and file all invoices received from fleet partners and external workshops against the relevant case sheets, trackers and upload into the filing system.

What Makes You A Great Fit

• Intermediate vocational knowledge of motor insurance or automotive workshop environments (typically 2+ years of experience).

• Technical proficiency in assessing vehicle damage and preparing repair cost estimations.

• Clear and professional communication skills to influence and collaborate with both internal teams and external stakeholders.

• Detail-oriented mindset with the ability to identify discrepancies in technical reports or insurance claims.

• Adept at using MS Excel/Google Sheets for data tracking and reporting.

• Strong personal alignment with our GetGo Values: Driven by Purpose; Stay Curious and Humble; Collaborate with Empathy; Make it Better; Get It Going!

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Our client is a global MNC that manufactures and supplies specialty coatings, treatments, and chemicals. Due to business needs, they are now recruiting a Quality Control Technician to be part of their team for ongoing transformation projects. They are located in the West.

The Quality Control Technician will be responsible for:

Supporting the company's quality control operations by conducting product testing and inspection activities to ensure products meet established quality standards and manufacturing requirements.

• Perform daily quality control testing to support manufacturing operations, incoming inspections, and recurring inspections.
• Assist in product quality investigations, including root cause analysis of customer complaints and production rejects, by reviewing records and conducting stability studies.
• Support continuous improvement initiatives and quality assurance objectives, including First-Time Right and manufacturing performance targets.
• Assist in maintaining the ISO 9001 Quality Management System through documentation control, internal audits, and adherence to good laboratory practices.
• Maintain compliance with company quality, safety, and workplace health policies and procedures.
• Carry out other duties related to quality control and laboratory operations as assigned.

Job Requirements:

• NITEC, Diploma, or an equivalent qualification in Chemistry, Chemical Technology, or a related discipline.
• Relevant experience in a quality control or laboratory environment within the chemical manufacturing industry is preferred.
• Experience operating laboratory equipment such as Gas Chromatographs (GC), Differential Scanning Calorimeters (DSC), Autotitrators, and Karl Fischer Titrators is an advantage.
• Basic computer literacy and attention to detail are advantageous.
  

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R25157612 (Lim Yong Kang)