Total 29 Manager quality control engineer job vacancies in Hong Kong

SKILLS & EXPERIENCE

1. Bachelor degree in accounting or related major with solid background on accounting

2. Around 10 years accounting experience and at least 4 years' manager experience in cross regional Finance Share Service Centre

3. Fluent English both verbal and writing

4. Strong communication skill

5. Team management experience; good leadership skill

6. Proficient in MS-Office software especially EXCEL, and knowledge of accounting software SAP

7. Self-motivation, proactive, and innovative

8. Can be working under pressure

9. Result and quality orientated

Job Description

Job Scope & Responbilities :

* Handle for full set of account

* Financial month end closing

* Coordinate and liaise with external parties like auditors, tax agents and tax authorities

* Responsible for all duties related to Human Resources,

* Monthly payroll preparation, CPF submission

* Responsible of IRAS AIS,IR8A, Corporate tax, Income tax etc.

* MOM WPOL/EPOL/ matter

* Handling other admin duties

* Perform any other ad hoc duties when required.

Job Requirements :

* Candidate must possess at least diploma or equivalent.

* Language: Bilingual in English and Chinese Mandarin (read, write and speak) as the incumbent needs to liaise with Mandarin-speaking associates in the course of work.

* At least 2 Year(s) of working experience in the related field is required for this position.

Key Responsibilities:

• Develop and execute a detailed plan for enhancing product quality, in alignment with the company’s strategic goals and vision.
• Guide and lead in different teams to identify and analyze root causes of quality issues.
• Design and implement corrective and preventive measures to prevent future quality challenges.
• Supervise and document product quality metrics to monitor developments and pinpoint areas needing enhancement.
• Carry out inspections and evaluations to detect and rectify potential quality threats.
• Cooperate with vendors to ensure their products comply with our quality standards.
• Work alongside various divisions, including engineering, manufacturing, classification societies, and suppliers, to maintain uniform quality throughout the product lifecycle.
• Keep updated of the latest quality enhancement methodologies and tools.
• Monitor and analyze warranty data for reporting, implement changes to new products, and drive continuous enhancement.
• Recognize and communicate process and product enhancements.
• Persistently seek to identify and mitigate areas of quality risk before they affect the vessel.
• Provide regular communications and reports to key internal stakeholders.
• Uphold high quality standards and cost control within financial constraints.
• Facilitate customer familiarization with our products.
• Occasionally travel to the vessels’ operational regions to conduct fact-finding on their operations and the acceptance of our products.
• Communicate proficiently by actively listening, clearly conveying information, and offering constructive feedback at all staff levels while fostering trust through authentic, respectful, and dependable interactions.
• Liaise with shipyard personnel and management to uphold product quality, and cultivate key relationships with partners, clients, contractors, suppliers, and official entities.
• Negotiate on the company’s behalf, accepting practical compromises when needed, while building a robust network of industry suppliers and subcontractors.
• Oversee quality improvement documentation, comprehend vessel specifications and classification regulations, manage warranty claims, and pursue continuous personal and professional growth, demonstrating accountability for objectives.

Qualifications:

Education & Professional Qualification:

- Bachelor’s Degree in Engineering (Mechanical or Metallurgy) from a recognized institution and other qualifications in O&G sectors
- CSWIP 3.1 or AWS or ASNT would be of added value (candidate to at least demonstrate understanding of the above certifications)
- Lead Auditor on Management Systems (ISO9001,ISO14001&ISO45001)
- Experience in application of RCA methods, investigation techniques
- Proven ability and experience in developing and implementing management systems (ISO9001,ISO14001 & ISO 45001) in organizations.
- Exposure to Enterprises Risk Management (ERM) processes
- Knowledge and experience on ASME U & R certifications (BPVC)
- Proven ability in document development ( policies, SIPOC, PFM, procedures, checklists, templates)
- Training module development and presentations
- Lessons Learned facilitator experience

Professional Experience:

- Minimum 10 years’ combined QA-QC experience covering marine, oil and gas EPC projects (onshore /offshore), heavy fabrication, process plants, etc.

- Minimum 5 years’ experience in QA-QC Manager role

- Proved auditing experience & capability in preparing and implementing quality assurance policies, procedures/plans/instructions

- Strong management practices and techniques

- Very good analytical and interpersonal skills

- Strong knowledge of safety and environmental practices related to industry

- Good knowledge of marine, oil & gas industry standards/ codes/ regulations

Computer Skills:

- Good knowledge of MS Office and web applications

We are seeking a Quality Manager to lead and maintain our quality management and calibration systems. The role oversees compliance with ISO/IEC 17025 and related standards, ensures the integrity of calibration and testing activities, and supports both technical and commercial functions. This is an onsite role based at our Tagore Lane facility.

Roles & Responsibilities

• Establish, implement and maintain the quality management system in line with ISO/IEC 17025 and applicable standards.
• Manage internal and external audits, including preparation, response and corrective/preventive action follow-up.
• Oversee calibration and testing processes to ensure technical competence, traceability and accuracy of results.
• Review and approve calibration reports and quality documentation.
• Maintain and improve laboratory procedures, records and environmental controls.
• Coordinate with vendors, customers and accreditation bodies on quality matters.
• Provide technical and quality support to the sales and operations teams.
• Train and guide staff on quality procedures and compliance requirements.

Requirements

• Degree or Diploma in a related field.
• 8 years of relevant working experience in quality management, calibration or laboratory operations.
• Working knowledge of ISO/IEC 17025 and quality systems / audit management.
• Good command of English for documentation, reporting and stakeholder communication.
• Strong attention to detail, organisational and problem-solving skills.

Job Description

Quality Management Systems / Quality Assurance Manager

Department:  Quality,Regulatory & Compliance
Location: Singapore
Reports to: Business Director
Employment Type:  Full-time, Permanent
Job Level: Manager / Senior Manager

About AITbiotech

AITbiotech Pte Ltd is aSingapore-based molecular diagnostics and bioinformatics company dedicated to advancing clinical decision-making through innovative genomic and diagnostic technologies. Our product portfolio — including abONE, abSEQ, abNEX, abGenix X,and abTES — serves clinicians and healthcare institutions across SoutheastAsia. We are committed to the highest standards of quality, safety, and regulatory compliance as we scale our operations and expand into new markets.

Role Overview

The QMS/QA Manager will be responsible for maintaining and continuously improving AITbiotech's Quality Management System in alignment with ISO 13485, HSA (Singapore MDA) regulations, and CE-IVD/IVDR requirements. This is a dual-focus role: ensuring our QMS operates robustly across all product lines while actively leveraging AI-assisted tools to modernise quality processes, documentation workflows, and regulatory intelligence. The successful candidate will be a pragmatic quality professional who understands both the regulatory landscape for in vitro diagnostics and the emerging potential of AI to enhance quality operations.

Key Responsibilities

1.  QMS Maintenance & Continuous Improvement

• Own and manage the end-to-end ISO 13485-certified QMS, including document control, change control, CAPA, internal audits, and management review processes.
• Conduct periodic QMS gap analyses, identify process weaknesses, and drive corrective and preventive action plans.
• Maintain and improve the Quality Manual, SOPs, work instructions, and related controlled documents across all departments.
• Lead internal audits and coordinate external/third-party audits; prepare audit responses and oversee closure of non-conformances.
• Foster a quality culture across the organization through training programmes and quality awareness initiatives.

2.  Regulatory Affairs & Certifications

• Manage and maintain regulatory submissions and product registrations with HSA (Singapore MDA) for IVD medical devices.
• Lead CE-IVD/IVDR compliance activities, including technical documentation, Declaration of Conformity, and liaison with Notified Bodies.
• Monitor changes to applicable regulations (ISO 13485, IVDR, HSA MDA, ASEAN AMDD) and assess impact on existing QMS and product registrations.
• Coordinate with external regulatory consultants and legal counsel on cross-border market access strategies in Southeast Asia and beyond.
• Support product development teams with regulatory input during design and development, risk management (ISO14971), and design verification/validation activities.
• Manage post-market surveillance activities including complaint handling, vigilance reporting, and periodic safety update reports.

3.  AI Integration in Quality Operations

• Identify and pilotAI-assisted tools for QMS functions including intelligent document management, automated non-conformance tracking, audit trail analysis, and regulatory intelligence monitoring.
• Collaborate with IT and bioinformatics teams to evaluate and deploy AI/ML solutions that improve quality data analysis, risk assessment, and complaint trending.
• Develop validation frameworks and procedures for AI tools used in quality-critical processes, ensuring compliance with applicable standards.
• Stay current with industry guidance on AI use in regulated medical device environments (e.g., FDA AI/ML guidance, IMDRF frameworks) and translate into internal policies.
• Champion responsible AI adoption within the quality function — balancing efficiency gains with regulatory traceability and auditability requirements.

4.  Supplier & Partner Quality

• Qualify and periodically audit critical suppliers and contract manufacturers; manage approved supplier lists.
• Review and negotiate Quality Agreements with suppliers, distributors, and contract service providers.
• Manage OEM partner quality interfaces, ensuring incoming product quality and supply chain compliance.

5.  Cross-functional Collaboration

• Partner with R&D, operations, sales, and commercial teams to embed quality requirements into new product introduction and product lifecycle management.
• Provide QA sign-off for batch releases, labelling reviews, and product changes.
• Represent the quality function at senior leadership level; produce quality KPI dashboards and trend reports.

Qualifications & Experience

Essential

• Bachelor's degree or higherin Life Sciences, Biomedical Engineering, Molecular Biology, or a relateddiscipline.
• Minimum 5 years of experiencein Quality Assurance/QMS roles within a regulated medical device or IVDenvironment.
• Demonstrated working knowledge of ISO 13485:2016 and hands-on experience maintaining or auditing a certified QMS.
• Practical experience with HSA (Singapore MDA) IVD product registration processes.
• Solid understanding of CE-IVD/IVDR requirements, technical file structure, and conformity assessment pathways.
• Proficiency in CAPA management, risk management (ISO 14971), and non-conformance investigation methodologies.
• Strong documentation skills with meticulous attention to detail.
• Excellent communicator with the ability to engage regulators, auditors, and internal stakeholders at all levels.

Preferred

• Postgraduate qualification in Regulatory Affairs, Quality Management, or equivalent.
• Certified Quality Auditor(CQA, IRCA, or equivalent) or ISO 13485 Lead Auditor certification.
• Experience in next-generationsequencing (NGS), molecular diagnostics, or genomics-based IVDs.
• Exposure to ASEAN regulatory frameworks (e.g., BFAD Philippines, NPRA Malaysia, TFDA Taiwan).
• Hands-on experience with AI/automation tools applied to quality or regulatory processes (e.g., AI-driven document review, intelligent CAPA platforms, regulatory intelligence software).
• Familiarity with electronic QMS (eQMS) platforms such as Veeva Vault QMS, Master Control, or Qualio.
• Experience in startup or scale-up environment with the ability to operate independently and build processes from limited infrastructure.

Core Competencies

• Regulatory Acumen — deep understanding of IVD regulatory frameworks and ability to translate requirements into actionable QMS controls.
• Analytical Thinking —data-driven approach to quality problem solving, root cause analysis, and trend identification.
• AI Curiosity &Adaptability — genuine interest in applying AI/ML tools to regulated quality environments, with a compliance-first mindset.
• Cross-functional Influence —ability to influence without authority across R&D, operations, and commercial teams.
• Ownership & Initiative —self-directed and proactive; comfortable operating in a fast-moving scale-up environment.
• Audit Readiness — confident representing the company during regulatory inspections and stakeholder briefings.

Company Overview

Right Recruit is a licensed recruitment firm in Singapore, specializing in matching qualified candidates with organizations. We leverage extensive networks and thorough screening to connect talent aligned with client needs and culture, supporting both employers and job seekers throughout recruitment.

Job Summary

Join a leading semiconductor equipment developer as Manager/Senior Manager - Electrical and Hardware, leading electrical design and motion control teams to deliver innovative, high-precision automation solutions from concept to product release.

Responsibilities

• Lead and provide people and technical leadership to the Electrical Design team to achieve project goals.
• Define and implement the technical direction for motion control systems and electrical hardware architecture in semiconductor equipment.
• Develop and guide motion control modeling, control algorithms, and system analysis for high-speed, high-precision applications.
• Oversee electrical schematic design, power electronics, motor drivers, and control board development to meet performance standards.
• Drive new product development through concept, design, prototyping, Alpha/Beta testing, and product release phases.
• Ensure all designs meet targets for performance, reliability, cost, and schedule.
• Establish and maintain design guidelines, standards, and best practices to ensure quality and consistency.
• Review and approve critical technical designs and resolve complex technical challenges.
• Enhance team capabilities through coaching, mentoring, and performance management.
• Collaborate effectively with cross-functional teams including Mechanical, Software, Manufacturing, Applications, and QA to integrate solutions.

Required competencies and certifications

• Degree in Electrical / Electronic Engineering or related discipline.
• Minimum 10 years of relevant experience in industrial automation, semiconductor equipment, or precision machinery industry.
• Expertise in motion control modeling and algorithms for ultra-high speed and high accuracy applications.
• Proficient in control system analysis and design, including servo motor and motion control systems.
• Strong knowledge of digital electronics and power electronics design, including power supplies and motor drivers.
• Familiarity with analytical and simulation tools such as MATLAB, MathCAD, or equivalents.
• Understanding of electromagnetic technology for motor design.

Other Information

Poh Baoyu (Joey) Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

• EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description

• Responsible for engaging customers flagged by the anti-fraud system and managing end-to-end case handling.
• Leverage data insights to support the development and enhancement of anti-fraud business rules in compliance with regulatory requirements.
• Conduct quality assurance checks on FAA-related documentation to ensure accuracy, completeness, and regulatory compliance.
• Manage customer complaints with professionalism, ensuring timely investigation and resolution.
• Work closely with cross-functional teams to investigate, escalate, and follow up on anti-fraud cases.
• Prepare relevant business data and submission materials.
• Support additional duties and projects as assigned.

Job Requirement

• Bachelor’s degree or above with at least 1 year of relevant experience in wealth banking, anti-scam/fraud prevention, or customer service operations.
• Good understanding of wealth management products, banking operations, and FAA/MAS regulatory guidelines
• Strong communication skills in English and Mandarin, able to engage confidently with Mandarin-speaking customers
• Comfortable handling challenging conversations and sensitive customer situations
• Strong attention to detail with a high level of accuracy in document review and compliance checks
• Analytical mindset with curiosity to identify patterns, risks, and anomalies
• Proficient in Microsoft Excel and able to manage multiple priorities in a fast-paced environment

Primary Roles

The Section Manager – Supplier Quality Engineering (SQE) is responsible for leading and strengthening supplier quality performance across Makino Asia’s supply chain. This role serves as a critical frontline function within QA to drive quality at source, enhance supplier defect prevention capability, and ensure robust incoming quality control.

The position will support Makino's transition from reactive quality management to preventive, process-driven quality assurance, while ensuring alignment across regional factories and suppliers.

Main Duties & Responsibilities

Supplier Quality Management & Governance

• Lead supplier quality strategy and execution to improve supplier performance and reliability.
• Drive supplier defect reduction initiatives.
• Establish and enforce supplier quality governance, KPIs, and escalation frameworks.
• Manage Vendor Quality Index (VQI) tracking and deployment.

Incoming Quality Control (IQC) & Risk-Based Inspection

• Strengthen IQC processes for high-risk components through risk-based inspection models
• Oversee incoming inspection activities including: First Article (FA), sampling, and 100% inspection and Quality lot clearance and defect segregation.
• Ensure compliance to standardized SOPs and Control Plans across suppliers and factories.

Supplier Development & Audit

• Lead supplier audits, process validation, and capability assessments.
• Drive supplier corrective actions and ensure effective closure of non-conformances.
• Develop supplier capability improvement plans focusing on process robustness and defect prevention.
• Collaborate with SCM for supplier performance reviews (e.g., QBR support).

Field Issues & Corrective Feedback Loop

• Lead investigation of supplier-related field issues, defects, and rejection trends.
• Ensure effective feedback to suppliers and translation of field issues into process improvements.
• Support warranty and critical claim resolution through root cause analysis and corrective action.

Cross-Functional Collaboration

• Work closely with:

o Supply Chain Management (SCM) for supplier performance and parts availability.

o Production / Assembly teams for incoming quality and defect containment.

o Quality Engineering (QE) for process improvements and failure analysis.

• Support cross-factory quality alignment initiatives (Yokoten / best practice sharing).

Process Improvement & Quality Transformation

• Drive transition from “firefighting” to preventive quality systems through:

o Risk-based QA checkpoints.

o Standardization of quality processes.

o Digitalization / data-driven quality monitoring.

• Lead or support QA-wide continuous improvement and Kaizen initiatives.

Team Leadership & Development

• Lead and develop a team of SQE engineers, technicians, and admin staff.
• Provide technical guidance, coaching, and performance management.
• Ensure effective manpower planning, resource allocation, and team competency development.

Reporting & Performance Management

• Monitor and report key SQE performance indicators:

o Supplier defect rates

o VQI trends

o Incoming quality performance

o AWC / Critical Claims linked to suppliers

• Prepare monthly reports and management updates for QA and senior leadership.

Qualifications and Requirements

• Degree in Mechanical, Manufacturing, Industrial, or Quality Engineering, or related field.
• Minimum 8 years of experience in the precision manufacturing or machine tool industry.
• At least 3–5 years of leadership experience in Supplier Quality, Quality Assurance (QA), or Quality Engineering (QE).
• Strong expertise in: -Supplier Quality Management, Incoming Inspection Systems, Root Cause Analysis and Corrective Actions, ISO 9001 and Quality Management Systems.

Responsibilities

• Monitor the implementation status of internal audit recommendations by engaging process owners and ensuring timely closure of audit findings.
• Conduct internal control assessments and reviews for assigned projects or business initiatives.
• Maintain and update Group policies, SOPs, and procedure manuals to ensure accuracy and alignment with operational needs before circulation.
• Ensure the organisation adheres to regulatory and statutory requirements, including guidelines set by relevant authorities.
• Lead the Group’s Business Continuity Management initiatives, including reviews, testing, and documentation.
• Oversee the enterprise risk framework, maintain the Group’s risk register, and prepare annual risk reports, including inputs for the Sustainability Report.
• Coordinate and review annual Internal Control Self-Assessment submissions from various business units globally.
• Partner with stakeholders across real estate, hospitality, and investment divisions to strengthen internal controls and promote a robust risk-aware culture.

Requirements:

• Possess at least an Degree in Accountancy/ACCA; CA or CIA certification
• At least 5 years of experience in internal audit, internal controls, risk management, or compliance—ideally within real estate, property development, or hospitality.
• Strong background in Big 4 audit and commercial internal audit or internal controls roles.
• Independent, meticulous, and discreet, with strong initiative, excellent communication skills, and the ability to draft policies and manage risk registers effectively.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: 9334RW44

about the company

My client is a contract manufacturer. They’re looking for a Quality Assurance Manager to join their quality team. This role will be reporting to the GM.

about the job

• Direct daily QA operations for consumer products and assembly
• Manage the departmental budget and define quality objectives
• Train and develop Quality Engineers, Supervisors, and Inspectors
• Implement and maintain compliance with ISO 9001, ISO 13485 (QMS), and ISO 14001 (EMS).
• Review and approve risk management and quality planning documents (PFMEA, Control/Inspection Plans)
• Lead the investigation and resolution of internal defects and customer complaints
• Conduct supplier audits and support supplier quality improvement activities
• Manage First Article Inspections (FAI) and process validation with Engineering
• Monitor quality performance metrics and drive continuous improvement initiatives

job requirement

• Degree in quality / engineering or equivalent
• Min 8 years of experience in high volume manufacturing environment for medical devices
• Extensive knowledge in plastics injection molding
• Demonstrated capability in executing production line testing, planning incoming inspections, utilizing electronic QMS platforms, and managing CAPA investigations
• Proficient in advanced quality engineering methodologies, including SPC, FMEA, DOE, MSA, and GR&R
• Deep understanding and practical application of industry standards such as FDA 21 CFR Part 820, ISO 13485, IEC 60601-1, IEC 62304, Design Controls, and Risk Management

If you are interested in the position
Please include your availability, expected salary and reason for leaving current job
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

about the company
Our client is a recognized leader in the Consumer Healthcare and OTC space, boasting a portfolio of flagship brands that are household names. This is an organization that prides itself on agility, entrepreneurial spirit, and a growth mindset. They are currently looking to further solidify their footprint by bringing on a commercial heavyweight to lead their distributor-led markets.

about the job

Operating as the critical second-in-command for the site's quality operations, this high-visibility leadership role bridges strategic governance and hands-on operational excellence. You will play a vital role in safeguarding global compliance and driving continuous improvement across the QA/QC functions.

• QMS Oversight: Maintain, review, and continuously elevate the Site Quality Management System (QMS) in alignment with PIC/S GMP, ISO, and ICH guidelines.
• Operational Integrity: Oversee and approve critical validation/qualification documents, deviations, change controls, and out-of-specification (OOS) investigations to ensure smooth product releases.
• Audit Readiness: Lead external regulatory inspections (e.g., HSA, audit bodies) and manage the internal audit and supplier qualification programs.
• Cross-Functional Partnering: Act as a key technical advisor to Manufacturing, Supply Chain, and R&D to manage product lifecycles and mitigate operational risks.

about the manager/team
You will be reporting directly to a seasoned Head of Quality. As the Assistant Head, you will act as their trusted right-hand partner. You will be stepping in to manage, mentor, and build technical capabilities within an established, dedicated team of QA/QC professionals, fostering a progressive and collaborative quality culture across the wider organization.

skills and experience required

• Bachelor Degree in Pharmacy, Chemistry, Microbiology, Chemical Engineering, or a related scientific discipline.
• Minimum 12 to 15 years of solid quality management experience within the pharmaceutical, generics, or consumer healthcare (OTC) manufacturing sectors.
• Strong, deep-dive knowledge of GMP standards, regulatory frameworks, and running formal validation programs.
• Proven experience leading and defending successful site regulatory inspections (such as HSA or equivalent regional bodies).
• Strong stakeholder management skills with the ability to manage team dynamics and operational quality escalations effectively.

To apply online please use the 'apply' function, alternatively you may contact Florence Pang via LinkedIn https://www.linkedin.com/in/florence-pang-14742515a/ or email at florence.pang@randstad.com.sg

(EA: 94C3609/ R25139901)

What you will do:

As Customer Excellence & Quality manager, you will be assigned directly to one or more major customers/ dealers to ensure their requirements are fully understood and translated to JCI’s design and operations processes.

This role will drive communication and action working directly with customer focal points for quality, account executives, PBU Quality leaders and other functional experts and leaders such as R&D, Manufacturing, Procurement, Sales and Service.

This role includes establishing critical customer quality metrics for assigned key accounts while coordinating with the Customer Excellence & Quality Leader, orchestrating escalation resolution, and advocating for customers to ensure JCI is the best supplier. This person will be responsible to the assigned customers/account teams to drive improvement in key customer metrics by identifying issues/opportunities, initiating resolution/improvement plans and driving/tracking actions by engaging appropriate functional management and business units to ensure full support.

The scope of this role can be global/regional and will likely involve multiple PBUs.

How you will do it:

• Work with the Customer Excellence & GlobalQuality Senior Director and other Customer Excellence & Quality Managers tobuild and manage the processes to drive improved customer experience.  This includes the adherence to global processes, tools and communications mechanisms to ensure timely and accurate visibility of opportunities and issues driving to quick action and results.
• Track and proactively share key customer insights and feedback to ensure product design and process improvements for a better customer experience. Collaborate with colleagues across the organization to create feedback cycles, and to inform and enact these improvements
• Oversee the communication to the customer and resolve escalations when non-conformances are found at the customer in a timely and cost-efficient manner
• Develop and implement customer quality scorecard / KPIs to drive performance baselining and improvement on an ongoing basis
• Actively engage with your leadership and thebroader organization to support a customer-focused culture
• Account executive relationship management –Responsible for weekly updates to key partners across the business.  Must create and communicate progress in a way that builds confidence and demonstrates continued progress towards a world-class Quality organization
• Manage key partner relationships to ensure alignment across the enterprise via appropriate planning, execution, visibility, tracking, and governance
• Responsible for sharing Customer Quality and PMO best practices. Drive the use of best practices and apply lessons learned
• Engage globally with the ability to understand and work effectively in a culturally diverse organization

What we look for:

• Early career to experienced professionals with at least 8 years of experience in customer quality, operations, supplier management, business optimization and/ or project management
• Experience overseeing a large quality organization including recruiting employees, assigning and directing work, evaluating performance, overseeing the development and maintenance of staff, building trust and rapport and motivating the team.
• Excellent people skills with ability to develop and maintain professional relationships across a matrix, multi-cultural organization to collaborate for results
• Ability to influence across a matrix organization through partnering and collaboration fostering strong relationships
• Regular executive interactions at Director/ VP level.  Must be able to build relationships at all levels.
• Candidate must be innovative, creative, broad-thinker, well-organized in managing numerous competing priorities, and can deal with adverse situations
• Candidate must exhibit a high level of self-motivation, sense of urgency, and assertiveness with the ability to make important decisions with minimal supervision.
• Bachelor’s degree in engineering, supplychain, business or related discipline, MBA is desirable
• Lean Manufacturing and/or Six Sigma trainingis desirable
• Strong oral & written in English
• Strong capability with standard MS Office tools
• Ability to travel

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefitspackage
• On the job/cross trainingopportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy