Total 4,515 qa engineer job vacancies in Hong Kong

Oversees E&IC quality, inspections, and compliance for semiconductor projects, ensuring reliability of equipment, accurate documentation, and effective issue resolution across UPW and WWTP systems.

Contract: 2 Year

Salary up to $10000

Location: Woodlands

Job Responsibilities:

• Manage E&IC technical matters related to pumps, valves, pressure vessels, tanks, and skids, including reviewing technical drawings and P&IDs

• Perform incoming inspection of E&IC equipment to ensure quality, condition, and compliance with specifications

• Review batch records and quality documentation, ensuring accuracy and completeness

• Prepare and maintain document submittal registers and quality records

• Ensure all project E&IC quality documents are prepared, approved, and compliant with contract requirements

• Review E&IC equipment processes, logs, and monitoring requirements to ensure proper operation

• Analyze issues and perform problem-solving related to compliance, quality, and technical performance

• Collaborate with cross-functional teams (Project, Construction, Engineering, Supply Chain, Commissioning) to ensure product quality and timely delivery

• Support customers on E&IC quality issues, including root cause analysis, corrective actions, and closure tracking

• Coordinate with clients, regulatory bodies, and third-party inspectors for QA/QC compliance

• Conduct supplier and subcontractor quality assessments to ensure adherence to project requirements

• Report and track non-conformance (NCR) issues and escalate to QA Manager in a timely manner

Requirements:

• Diploma or Degree in Engineering or related discipline

• Minimum 3 years of experience in Semiconductor / Electronics industry

• Knowledge of UPW (Ultra Pure Water) and WWTP (Waste Water Treatment Plant) systems is required

• Strong understanding of E&IC equipment, QA/QC processes, and technical documentation

• Good communication and stakeholder management skills

• Able to work in cross-functional teams and manage multiple priorities

• Strong problem-solving and analytical skills

• Positive attitude with strong ownership and initiative

PERSOL Singapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EA Registration No. R21103542 (Ling Kai Jin)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies.You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Scope:

• Develop project plans, timelines, and budgets
• Determine and assess resource requirements for construction projects
• Oversee feasibility studies, technical designs, and project specifications
• Lead and manage the construction team, including Engineer, Site supervisor and workers
• Ensure compliance with construction safety standards and local regulations
• Coordinate with architects, engineers, and other stakeholders to ensure seamless execution
• Monitor project budget and expenditures
• Prepare and submit cost estimates, progress reports, and budgetary updates
• Negotiate contracts and manage procurement of materials and equipment
• Ensure that all construction work meets the required standards of quality
• Perform site inspections and resolve any on-site issues
• Ensure timely delivery of the project while maintaining quality benchmarks
• Maintain clear communication with the client, providing regular updates on project progress
• Manage conflicts and issues that arise between the construction team and stakeholders
• Ensure all project documentation is up-to-date and properly filed
• Ensure all construction work complies with safety regulations and legal requirements
• Respond to emergencies and implement contingency plans.
• Undertake any other duties assigned by management from time to time

Job Requirement:

• Degree in Civil, Construction, or a related field
• Minimum 2 years and above experiences in construction project management or a related role
• Proven experience managing large-scale construction projects
• Strong knowledge of construction methods, materials, and regulations
• Excellent leadership, organizational, and communication skills
• Proficiency in project management software (e.g., MS Project, AutoCAD, or similar)
• Ability to manage budgets, contracts, and timelines effectively
• Problem-solving skills with the ability to handle high-pressure situations
• Ability to visit construction sites and manage on-site tasks as needed
• Willingness to work long hours, including weekends, to meet project deadlines
• Able to attend to emergency call due to project and works needs beyond office hours
• 6 working days

Job Responsibilities:

• Assist in formulating QA/QC policies in the Company
• Work closely with various departments to comply to company rules
• Ensure strict compliance of laws for Safety, Environment and Employment Acts
• Ensure proper document controls of ISO related documents within the Company
• Organise awareness training and prepare training plan relating to ISO certification
• Assist in arranging ISO 14000, ISO 18001 and ISO9000 audit within the Company
• And other duties as assigned by the management.

Requirement:

• Degree or Diploma in related field.
• Minimum 2 years of related experiences in construction industry.
• Experience with LTA projects is preferred.
• Good interpersonal and communication skills
• Proficient in MS Office
• Working location: Site office-601A TANAH MERAH COAST ROAD S499865 (Company Transport Provided at Certain MRT Station)

Location: Singapore

Employment Type: Full-Time

About The Company

We are a leading marine and offshore services provider specializing in ship repair, shipbuilding, vessel maintenance, marine engineering, and offshore projects. We are seeking a motivated and experienced Assistant QA Manager to support our Quality Assurance function and ensure compliance with industry standards, customer requirements, and regulatory obligations.

Job Summary

The Assistant QA Manager will assist in managing the Quality Assurance system, ensuring that all marine engineering, ship repair, fabrication, and offshore activities meet established quality standards. The role involves supporting audits, inspections, process improvements, and quality control initiatives across operations.

Key Responsibilities

Quality Management System

• Assist in maintaining and improving the Quality Management System (QMS) in accordance with ISO 9001 and company requirements.
• Ensure compliance with customer specifications, classification society requirements, and applicable marine regulations.
• Support document control activities, including procedures, work instructions, and quality records.

Audits & Compliance

• Plan and conduct internal quality audits.
• Support external audits by customers, certification bodies, and regulatory authorities.
• Monitor corrective and preventive actions (CAPA) and verify effectiveness.

Quality Assurance & Inspection

• Review inspection and test plans, quality procedures, and technical documentation.
• Coordinate with project teams, production, and QC inspectors to ensure quality requirements are met.
• Monitor fabrication, welding, piping, mechanical, and electrical works for compliance with standards and specifications.

Qualifications

• Diploma in Marine Engineering, Mechanical Engineering, Naval Architecture, Industrial Engineering, or related discipline.
• Minimum 3 to 5 years of QA/QC experience in shipbuilding, ship repair, offshore, marine engineering.

Technical Requirements

• Strong knowledge of ISO 9001 Quality Management Systems.
• Familiarity with marine and offshore industry standards.
• Experience with welding inspections, fabrication processes, and quality documentation.
• Knowledge of classification society requirements such as: Lloyd's Register; DNV Bureau Veritas; ABS.
• CSWIP 3.1 TWI Welding Inspector Certification preferred

Salary:   SGD3,000.00 to 3,500.00

Interested candidates are invited to submit their updated resume, certifications, and expected salary for consideration.

1. Food Safety & Quality Management System

• Develop, implement, maintain, and continuously improve Food Safety Management Systems (FSMS) including HACCP, GMP, ISO 22000, SFA regulatory requirements, and internal quality procedures.
• Ensure all food manufacturing operations comply with company food safety policies, customer requirements, and regulatory standards.
• Review and update SOPs, work instructions, hygiene procedures, CCP records, and quality documentation regularly.

2. Production & Operational Oversight

• Work closely with Production team to ensure daily operations comply with food safety, hygiene, and quality requirements.
• Perform routine production floor inspections to ensure proper housekeeping, hygiene practices, operational discipline, and process control.
• Hands-on understanding and operation of food processing and packaging machinery to ensure proper cleaning, sanitation, maintenance awareness, and operational compliance.
• Monitor production processes including thawing, marination, mincing, packing, labeling, metal detection, temperature control, storage, and dispatch operations.
• Assist production team in troubleshooting process deviations, hygiene issues, and operational non-conformities.

3. Hygiene, Sanitation & Cleaning Management

• Oversee and verify cleaning and sanitation procedures for processing equipment, utensils, production rooms, chillers, freezers, and common areas.
• Ensure proper implementation of cleaning schedules, chemical usage, sanitation verification, and pest control programs.
• Conduct pre-operation and post-cleaning inspections to ensure production readiness and hygiene compliance.
• Educate and enforce proper personal hygiene and food handling practices among all staff.

4. Audits, Compliance & Inspections

• Conduct internal audits, GMP inspections, glass & brittle plastic inspections, hygiene inspections, and process verification checks.
• Coordinate and support external audits and inspections by customers, certification bodies, SFA, and other regulatory authorities.
• Prepare corrective and preventive action plans (CAPA) and follow up on audit findings until closure.
• Ensure traceability systems and mock recall exercises are properly maintained and executed annually.

5. Quality Assurance & Complaint Investigation

• Investigate customer complaints, product non-conformance, foreign matter cases, and food safety incidents.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Monitor product quality consistency, sensory evaluation, raw material acceptance, and finished product specifications.
• Liaise with suppliers, production personnel, and management regarding quality-related matters.

6. Documentation & Record Management

• Maintain accurate QA records including CCP monitoring logs, temperature records, production checklists, sanitation records, calibration records, batch manufacturing records, and traceability documentation.
• Ensure proper filing, retention, and updating of all QA-related documents and reports.
• Prepare QA reports, trend analysis, and quality performance summaries for management review.

7. Laboratory & Product Verification

• Coordinate with external laboratories for microbiological, shelf-life, environmental swab, and product testing.
• Conduct daily physical, chemical, and sensory evaluations on raw materials and finished products.
• Monitor product specifications, labeling accuracy, allergen controls, and packaging integrity.

8. Training & Staff Development

• Conduct orientation and refresher training for production staff on GMP, food hygiene, SOPs, HACCP awareness, cleaning procedures, and workplace safety.
• Guide and supervise production personnel to ensure proper operational and hygiene practices are consistently followed.
• Assist management in evaluating production staff competency, discipline, hygiene awareness, and work performance.
• Support hiring, onboarding, and training of new production staff.

9. Cross-Functional Support

• Work closely with Production, Warehouse, Purchasing, and Management teams to improve operational efficiency and food safety standards.
• Participate in continuous improvement initiatives to reduce wastage, contamination risks, customer complaints, and operational errors.
• Assist management in implementing new processes, products, equipment validation, and factory improvement projects.

10. Other Duties

• Perform any other duties or responsibilities assigned by Management.

Typical Requirements

Education

• Diploma or Degree in Food Science, Food Technology, Biotechnology, Quality Assurance, or related field.

Experience

• Minimum 3–5 years of experience in food manufacturing, central kitchen, meat processing, seafood processing, or related food industry environment.
• Experience in HACCP, GMP, ISO 22000, BRC, or FSSC food safety systems preferred.
• Hands-on operational experience in production environments is highly advantageous.

Technical Knowledge

• Strong understanding of:
• HACCP & CCP monitoring
• GMP & hygiene standards
• Food manufacturing operations
• Cleaning & sanitation procedures
• Food traceability & recall systems
• Temperature control & cold chain management
• Root cause analysis & CAPA
• SFA food regulations

Skills & Competencies

• Strong leadership and communication skills.
• Able to work independently and under pressure in fast-paced manufacturing environments.
• Hands-on, proactive, and willing to work on production floor.
• Good problem-solving and staff training capability.
• Computer literacy in Microsoft Office and QA documentation systems.

Certifications

• Food Hygiene Officer / Food Hygiene Course Level 3 preferred.
• HACCP certification preferred.
• Internal Auditor certification is an advantage

Our esteemed client in the Construction industry is seeking an Assistant QA/QC Manager to join their dynamic team.

• Employment Type: Permanent
• Position: Assistant QA/QC Manager
• Location: Woodlands (Transport provided)
• Working Hours: 5.5 days, Office Hours
• Salary Package: Up to $10,000 + Bonus

Job Responsibilities:

• Lead and supervise the QA/QC team across Structural, MEP, Architectural, and Landscape disciplines throughout the project lifecycle.
• Oversee and enforce maintenance and quality procedures on-site to ensure all works consistently meet required standards.
• Liaise with relevant authorities on latent and warranty defects and participate in all related meetings.
• Prepare, update, and maintain ISO documentation, and compile monthly QA/QC performance reports for the project.
• Monitor and report the progress of architectural and landscape works, ensuring full compliance with design specifications, regulatory requirements, and quality benchmarks.
• Drive continuous improvement initiatives within QA/QC processes and maintain strict adherence to the company’s quality policies.

Job Requirements:

• Bachelor’s Degree in Civil Engineering, Construction Management, or a related field.
• Minimum 6 years of QA/QC experience in large-scale construction projects; semiconductor or industrial facility experience is an advantage.
• Strong understanding of Structural, MEP, Architectural, and Landscape trades and their quality requirements.
• Proven ability to lead, supervise, and guide a multi-disciplinary QA/QC team.

Ready to Apply? Here’s How:

• Click the APPLY button, or
• Email your resume (in MS Word or PDF format) to adelin@intuitrecruitment.com. Please include the job title in your subject line for prompt processing.

Only shortlisted candidates will be notified.

By submitting your application, you consent to the collection and use of your personal data under the Personal Data Protection Act (PDPA).

Adelin Chong | EA Personnel Reg No.: R1875641
Intuit Recruitment Pte Ltd | EA License No.: 25C2793

Location: Singapore

Employment Type: Full-Time

About The Company

We are a leading marine and offshore services provider specializing in ship repair, shipbuilding, vessel maintenance, marine engineering, and offshore projects. We are seeking a motivated and experienced Assistant QA Manager to support our Quality Assurance function and ensure compliance with industry standards, customer requirements, and regulatory obligations.

Job Summary

The Assistant QA Manager will assist in managing the Quality Assurance system, ensuring that all marine engineering, ship repair, fabrication, and offshore activities meet established quality standards. The role involves supporting audits, inspections, process improvements, and quality control initiatives across operations.

Key Responsibilities

Quality Management System

• Assist in maintaining and improving the Quality Management System (QMS) in accordance with ISO 9001 and company requirements.
• Ensure compliance with customer specifications, classification society requirements, and applicable marine regulations.
• Support document control activities, including procedures, work instructions, and quality records.

Audits & Compliance

• Plan and conduct internal quality audits.
• Support external audits by customers, certification bodies, and regulatory authorities.
• Monitor corrective and preventive actions (CAPA) and verify effectiveness.

Quality Assurance & Inspection

• Review inspection and test plans, quality procedures, and technical documentation.
• Coordinate with project teams, production, and QC inspectors to ensure quality requirements are met.
• Monitor fabrication, welding, piping, mechanical, and electrical works for compliance with standards and specifications.

Qualifications

• Diploma in Marine Engineering, Mechanical Engineering, Naval Architecture, Industrial Engineering, or related discipline.
• Minimum 3 to 5 years of QA/QC experience in shipbuilding, ship repair, offshore, marine engineering.

Technical Requirements

• Strong knowledge of ISO 9001 Quality Management Systems.
• Familiarity with marine and offshore industry standards.
• Experience with welding inspections, fabrication processes, and quality documentation.
• Knowledge of classification society requirements such as: Lloyd's Register; DNV Bureau Veritas; ABS.
• CSWIP 3.1 TWI Welding Inspector Certification preferred

Salary:   SGD3,000.00 to 3,500.00

Interested candidates are invited to submit their updated resume, certifications, and expected salary for consideration.

up to 3.5k

•  Ensure Unitized material (UM) food safety, quality and hygiene are in compliance with statutory and company requirements.
• As Food Safety Team Leader to lead food safety management system certification (ISO22K) and factory licence audit. This included HACCP study completion, change management and review to ensure food safety and quality documentation adequacy.
• Lead in CAPA system. This included raw / packaging material issue, process trouble shooting investigation and corrective / preventive action implementation.
• Support food safety and quality aspect of Pilot Plant and beverage concentrate new business. This included QA analysis/release and quality related document issuance.
• Ensure QA digitalization system implementation aligned with company policy incl. UM recipe intellectual property (IP) protection.
• Manage customer queries including regulatory compliance documentation.
• Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources
• ·       Monitor and analyze process / product outputs, and drive process improvement to work toward zero-defect quality performance.
• ·       Conduct regular audits for internal operation and external supplier audit to meet food safety and management system compliance.
• Establish new ingredient and end product GHS & SDS.
• Participate continuous improvement project.
• Lead in food safety risk and BCP implementation aligned with Corporate Risk governance.        Any other work-related duties as assigned.

Interested candidates, do submit your resume to: jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820

Duration: 1 year contract (Convertible/Renewable)

Location: Bukit Timah (Rifle Range Army Camp - Nearest MRT: King Albert Park

Salary Range: $3000 to $3500 + Completion Bonus

Working days: Mon to Fri (8am to 5.45pm)

Job Description

• Perform dimensional and visual inspections on explosive and incoming components using approved inspection tools and gauges

• Collect and prepare samples for inspection and testing activities

• Operate and support Quality Assurance (QA) measuring instruments and inspection equipment

• Conduct cleaning, basic upkeep, and preventive maintenance of gauges, tools, and fixtures

• Assist in packing ammunition components for return to plant or next process stage

• Carry out labelling, packing, and palletizing of parts, cartons, and pallets in accordance with procedures

• Handle and shift parts and equipment using appropriate lifting equipment such as pallet jacks and trolleys

• Ensure full compliance with company policies, security requirements, and EHS regulations at all times

• Maintain accurate inspection records, reports, and quality documentation

Job Requirements

• Min NITEC in Engineering, Quality or a related field is preferred

• Good understanding of technical drawings and ability to interpret specifications

• Hands-on experience with gauges and precision measuring instruments

• Knowledge of Quality Control (QC) practices and inspection procedures

• Strong teamwork skills with the ability to follow instructions and standard operating procedures

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21103663 | EA Personnel Name: Azhar Anuwar

Duration: 1 year contract (Convertible/Renewable)

Location: Boon Lay

Salary Range: $3000 to $3500 + Completion Bonus

Working days: Mon to Fri (8am to 5.45pm)

Job Description

• Perform dimensional and visual inspections on explosive and incoming components using approved inspection tools and gauges

• Collect and prepare samples for inspection and testing activities

• Operate and support Quality Assurance (QA) measuring instruments and inspection equipment

• Conduct cleaning, basic upkeep, and preventive maintenance of gauges, tools, and fixtures

• Assist in packing ammunition components for return to plant or next process stage

• Carry out labelling, packing, and palletizing of parts, cartons, and pallets in accordance with procedures

• Handle and shift parts and equipment using appropriate lifting equipment such as pallet jacks and trolleys

• Ensure full compliance with company policies, security requirements, and EHS regulations at all times

• Maintain accurate inspection records, reports, and quality documentation

Job Requirements

• Min NITEC in Engineering, Quality or a related field is preferred

• Good understanding of technical drawings and ability to interpret specifications

• Hands-on experience with gauges and precision measuring instruments

• Knowledge of Quality Control (QC) practices and inspection procedures

• Strong teamwork skills with the ability to follow instructions and standard operating procedures

If you are interested, please submit your application here.

Thank you for your application and we regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Outsourcing Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persoloutsourcing.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21103663 | EA Personnel Name: Azhar Anuwar

Company Overview

1st Solution is a leading CCTV service provider in Singapore specializing in IT equipment and supplies including CCTV, digital locks, time attendance, and door access systems. We deliver excellent customer service at competitive costs to our valued clients.

Job Summary

You will lead and coordinate solar energy system installations, ensuring quality and performance while troubleshooting technical issues to support renewable energy adoption and sustainability goals.

Responsibilities

• Install solar PV modules, panels, and support structures precisely according to design specifications to ensure system integrity
• Monitor and verify the quality of solar installation work to maintain high engineering standards
• Conduct site surveys for solar projects to assess feasibility and plan installations effectively
• Manage and coordinate the installation of solar energy systems to optimize operational performance and efficiency
• Troubleshoot technical issues during installation and operation, providing innovative solutions to improve renewable energy adoption
• Oversee electrical tasks related to solar installations to ensure compliance with safety and technical standards
• Participate actively in site meetings to communicate progress, challenges, and coordinate with stakeholders
• Prepare and provide accurate material lists to support procurement and installation planning

We are seeking a detail-oriented and analytical Product Engineer to join our team in George Town, Malaysia. As a Product Engineer, you will play a crucial role in HDD-Media-Head performance characterization.

• You would guide Media Mfg. Engineering team to optimize process to deliver best Media performance at HDD.
• Collaborate with cross-functional teams to optimize product specifications and requirements (PM, Development and Process Engineering teams)
• Optimize existing products for improved yield performance, cost-effectiveness, and manufacturability
• Support Media performance optimization from development to high volume production
• Stay updated on industry trends, new technologies, and manufacturing processes
• Ensure compliance with relevant industry standards and regulations
• Drive digitalization initiatives in manufacturing
• Implementing data-driven decision-making using advanced analytics.
• Utilize AI/ML models for predictive analysis of yield, reliability, and performance trends.

Our client is a Manufacturing MNC, one of the leading players in the Contract Manufacturing sector. Due to business needs, they are now recruiting a QA Engineer to be part of their Quality team for ongoing transformation projects. They are located in the North – easily accessible.

Duties of QA Engineer

• Ensure the compliance of quality-related issues (internal, supplier, customer)
• Maintain product quality issues
• Handle releasing of finished goods and performing quality assurance
• Work with the team on managing customer and supplier complaints.
• Oversee and liaise in the effectiveness of the Corrective and Preventive action and ensure CAPA is closed on a timely basis.
• Responsible in risk management activities
• Provide support to any other quality matters as and when required, which including provide training to internal stakeholders

Requirements

• Minimum Diploma in relevant discipline
• 2-3 years of quality assurance experience in manufacturing industry
• Experience in ISO13485

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

Job Description

• Industry/ Organization Type: Manufacturing - Electronics
• Position Title: QA Engineer / QA Technician
• Working Location: Tai Seng
• Working Hours: Monday to Friday (9am to 6pm)
• Salary Package: Basic + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Support product and process quality across the manufacturing line to ensure reliable, compliant output.
• Perform quality inspections on products and processes.
• Verify adherence to company procedures and applicable industry standards.
• Maintain accurate QA records, logs, and reports.
• Identify non conformances and support resolution to prevent recurrence.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum ITE Nitec/Higher Nitec in Electrical/Electronic/Mechatronics/Manufacturing Technology.
• 1–3 years in QA/QC within electronics manufacturing.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #80441 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description

Role Mission

The QA Engineer (CRM) is responsible for ensuring the reliability, quality, and stability of CRM platforms across EBG domains, including Whalecloud EBS, Salesforce (SFDC), and telco CRM ecosystems.

This role focuses on end-to-end CRM testing, integration validation, and automation across customer lifecycle processes (e.g., onboarding, billing, order management, customer data synchronization).

The engineer will collaborate closely with developers, integration teams, and business stakeholders to establish robust QA frameworks, automation practices, and quality gates, ensuring high system integrity across cross-platform integrations and cloud migration initiatives.

Key Responsibilities

• Design, implement, and maintain automated and manual test cases for CRM systems (Whalecloud EBS / SFDC / Telco CRM platforms).
• Validate end-to-end CRM flows, including:
• Customer onboarding & lifecycle
• Order management & fulfillment
• Billing and charging integrations
• Customer data synchronization across systems
• Perform integration testing across multiple platforms, including:
• CRM Billing (e.g., BSCS)
• CRM Middleware (Axway / APIs)
• CRM Data platforms (EDW, ODS)
• Develop and execute API testing (REST/SOAP) for CRM services and integrations.
• Build and maintain test automation frameworks for:
• API testing
• UI testing (where applicable for SFDC / portals)
• Batch and file-based processing validation
• Collaborate with developers to:
• Define test scenarios and acceptance criteria
• Ensure sufficient test coverage for new features and integrations
• Support UAT, SIT, and regression testing cycles, ensuring alignment with business requirements.
• Validate data integrity and reconciliation across systems (critical for telco and financial flows).
• Identify defects, perform root cause analysis, and ensure timely resolution with development teams.
• Establish and enforce QA best practices, including:
• Test strategy
• Test data management
• Defect lifecycle management
• Participate in release validation and production readiness checks, especially for CRM-related deployments.
• Support cloud migration testing (e.g., AWS), ensuring system behavior consistency post-migration.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• 3–6+ years of experience in QA / Dev-QA roles, preferably in CRM or telco environments.
• Strong experience in CRM systems, such as: Whalecloud EBS (preferred), Salesforce (SFDC), other telco CRM platforms

Hands-on experience in:

• API testing (Postman, REST tools)
• Integration testing across multiple systems
• SQL and data validation
• Experience with test automation tools/frameworks (e.g., Selenium, Playwright, or similar).
• Familiarity with batch processing, file-based integrations, and middleware platforms.
• Understanding of end-to-end telco processes:
• Customer lifecycle
• Billing & charging
• Order management
• Experience working in Agile / DevOps environments.
• Strong analytical and problem-solving skills with attention to detail.

Preferred Skills

• Experience in Whalecloud EBS implementation or support
• Experience in Salesforce QA (Apex testing, integration validation)
• Knowledge of Axway / API Gateway integrations
• Exposure to AWS/cloud migration testing
• Experience with CI/CD pipelines (Jenkins, GitLab, Bitbucket pipelines)
• Familiarity with data platforms (EDW, ODS) and reconciliation testing
• Understanding of telco architecture and cross-system dependencies