Contract Duration: 3-Year Contract

We are seeking a passionate and motivated Programme Executive to support the planning, coordination, and delivery of a community-based sports programme for children aged 7 to 12 years old. This roleplays an important part in fostering children's holistic development through sports participation, volunteer engagement, and community partnerships.

Key Responsibilities

• Plan, coordinate, and implement sports and recreational activities for children.
• Facilitate engaging programmes that promote teamwork, resilience, discipline, and sportsmanship.
• Support the recruitment, training, deployment, and engagement of volunteers.
• Build and maintain positive relationships with schools, community partners, sponsors, and other stakeholders.
• Monitor programme schedules, budgets, and deliverables to ensure effective implementation.
• Collect and maintain programme data, prepare reports, and support programme evaluation efforts.
• Ensure programme activities are conducted in a safe, inclusive, and child-friendly environment.

Requirements

• Diploma or Degree in Sports Management, Physical Education, Community Development, Social Work, or a related field.
• Minimum 2–4 years of relevant experience in programme management, coaching, youth work, community engagement, volunteer management, or related areas.
• Strong communication, interpersonal, and organisational skills.
• Proficient in Microsoft Office applications.
• Able to work independently and collaboratively in a team environment.
• Passion for youth development, community engagement, and sports..

What We Offer

• Meaningful opportunity to make a positive impact on children's lives through sports.
• Collaborative and supportive work environment.
• Professional development and learning opportunities.

We welcome applications from all suitably qualified candidates. Selection will be based on merit, skills, experience, and organisational fit.

About Thunes

Thunes is the Smart Superhighway to move money around the world. Thunes’ proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.

Thunes’ network connects directly to over 7 billion mobile wallets and bank accounts worldwide, as well as 15 billion cards via more than 320 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.

Thunes’ Direct Global Network differentiates itself through its worldwide reach, in-house SmartX Treasury System and Fortress Compliance Platform, ensuring Members of the network receive unrivaled speed, control, visibility, protection and cost efficiencies when making real-time payments, globally.

Members of Thunes’ Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks.

Headquartered in Singapore, Thunes has offices in 15 locations, including Abidjan, Barcelona, Beijing, Dubai, Hong Kong, Johannesburg, London, Manila, Nairobi, Paris, Riyadh, San Francisco and Shanghai.

For more information, visit: https://www.thunes.com/

About the Role

We are seeking a Product Director – Business Payments to own the product vision, strategy, and delivery for our global cross-border business payments offerings.

This is a senior individual contributor role with one direct report, responsible for defining the roadmap, building core capabilities, and delivering high-impact solutions that enable seamless and scalable business payments. You will work closely with network, treasury, operations, and commercial teams, as well as external partners, to solve complex cross-border payment challenges for corporate clients.

The ideal candidate combines strategic thinking, strong execution skills, and deep domain expertise in business payments.

Key Responsibilities

Product Strategy & Roadmap

• Define and drive the global business payments product roadmap, ensuring alignment with company strategy and customer needs.

• Identify, design, and prioritize capabilities for cross-border payment solutions, including direct payment rails, RTP schemes (SEPA, FPS, emerging markets), virtual accounts, and SWIFT integration.

• Translate complex business and operational requirements into clear product initiatives and delivery plans.

Execution & Delivery

• Own the end-to-end product lifecycle from concept, requirements, and design to launch and continuous optimization.

• Ensure products are scalable, secure, compliant, and operationally efficient.

• Collaborate with engineering, operations, network, and compliance teams to deliver high-quality solutions.

• Use data-driven insights to evaluate performance and identify opportunities for improvement.

Capability Building

• Build and enhance core business payments capabilities, including multi-currency accounts, cross-border corridors, and payment scheme integrations.

• Ensure payment message formats and processes comply with global cross-border standards.

• Identify gaps in capabilities and define paths to mitigate operational, commercial, or technical risks.

Stakeholder & Partner Collaboration

• Work closely with internal teams (network, treasury, operations, commercial) to ensure alignment on product strategy and delivery.

• Engage with banks, payment schemes, and SWIFT partners to enable product functionality and resolve operational issues.

Commercial Impact

• Enable new business payment capabilities that support revenue growth and product expansion.

• Work closely with network, treasury, and commercial teams to ensure the network supports evolving customer needs.

• Professional Experience & Qualifications

• 10+ years of experience in product management, preferably in business payments, cross-border payments, or banking technology.

• Strong understanding of global payments infrastructure, including SEPA, FPS, SWIFT, and emerging RTP schemes.

• Proven track record of defining and delivering product roadmaps and building cross-border payments capabilities.

• Strong analytical and problem-solving skills, with a methodical and data-driven approach.

• Ability to own complex initiatives independently while collaborating effectively with multiple stakeholders.

• Exceptional communication and stakeholder management skills.

• Fluent in English; additional languages are a plus.
  

  Sound like you? Apply now!

• Be responsible for leading a sub-team under the Transaction Advisory Services unit, focused on, but not limited to:

1. Merger & Acquisition services; and
2. Transaction advisory and support services

• Lead a team of staff in delivering investor search, transaction advisory and/or support engagements and will be required to monitor project timelines and deliver high quality deliverables and service to clients.
• Take the lead on projects on engagements which are initiated and originated by you. You shall be the primary contact point for clients and/ or their legal advisors.
• Build strong and sustained relationships with clients and centres of influence (e.g. lawyers, sponsors, SID) and be able to provide advice as a trusted advisor using your skills, experience and understanding of transactions to the advantage of your clients.
• Coach your team members and assist in motivating and developing them as trusted advisors to our clients.
• Enhance the market presence, reputation and credibility of the Transaction Advisory Services (TAS) practice of the Firm through the contribution of thought leadership, conducting talks and seminars and participating in committees relevant to the areas set out above.
• You will be required to work with the respective teams to improve current processes and quality of deliverables relevant to your areas of expertise.
• Work with our Advisory teams in Hong Kong, the People’s Republic of China (“PRC”) and/or other RSM member firms on cross-border engagements.
• Work with the China Practice Group of the Firm and Head of China Business in business development activities

Requirements:

• Proven track record in Transaction Advisory Services, M&A, and Litigation Valuation.
• Strong leadership skills with experience managing teams and complex projects.
• Excellent relationship-building and business development capabilities.
• Ability to act as a trusted advisor and deliver strategic insights to clients.
• Strong communication and presentation skills.
• Experience in cross-border transactions and collaboration with international teams is an advantage.

• Build relationships and inspire loyalty.
• Recommend additional and complimentary products.
• Inform customers of current promotions and events.
• Set up advertising displays and arrange merchandise to highlight sales and promotional events.
• Ensure our customers are informed about and enrolled in our Loyalty program.
• Complete transactions accurately and efficiently.
• Maintain a professional store environment and communicate inventory issues.
• Demonstrate our Sally Beauty Culture Values.

Project Director

Lead Landmark Projects. Shape Teams. Influence the Future of Hospitality Design.

At WATG, we believe great projects are the result of great leadership.

For more than 75 years, WATG has helped create some of the world's most distinctive hospitality destinations, resorts, entertainment venues, and mixed-use developments. Our work spans continents and cultures, bringing together creativity, technical excellence, and commercial insight to deliver places that inspire people and communities.

We are seeking an experienced Project Director to join our leadership team and help drive the successful delivery of complex, high-profile projects across the region.

Why Join WATG?

This is more than a project leadership role.

As a Project Director, you will help shape how projects are delivered, how teams collaborate, and how client relationships are built and sustained. You will work alongside senior leaders, designers, planners, and technical specialists to guide projects from vision through execution while contributing to the growth and success of the practice.

This is an opportunity to:

• Lead some of the industry's most ambitious hospitality and mixed-use developments
• Partner with global clients, developers, and renowned hospitality brands
• Influence project strategy, delivery excellence, and business outcomes
• Collaborate with multidisciplinary teams across international offices
• Mentor and develop the next generation of project leaders
• Contribute to the continued evolution and growth of a globally respected design practice

The Role

As Project Director, you will provide strategic leadership across multiple projects, ensuring exceptional outcomes for clients, project teams, and the business.

You will:

• Lead the successful delivery of complex projects from concept through completion
• Serve as a trusted advisor to clients and key stakeholders
• Guide project strategy, quality, commercial performance, and risk management
• Align multidisciplinary teams around project goals and delivery objectives
• Navigate complex project challenges and drive effective solutions
• Champion collaboration, innovation, and continuous improvement across project teams
• Support business development initiatives and strengthen long-term client relationships
• Foster a culture of mentorship, professional growth, and delivery excellence

What We're Looking For

You are a respected project leader with the experience, judgment, and presence to guide both people and projects through complexity.

You likely bring:

• 15+ years of experience delivering complex architectural, hospitality, mixed-use, or large-scale development projects
• A proven track record of leading multidisciplinary teams and managing sophisticated client relationships
• Strong commercial acumen and project delivery expertise
• Exceptional leadership, communication, and stakeholder management skills
• The ability to balance strategic thinking with practical execution
• A passion for developing people and building high-performing teams

Professional registration and substantial experience managing large-scale projects are highly valued.

Why This Role Matters

Successful projects are built on more than design excellence alone. They require leaders who can inspire teams, build trust with clients, navigate complexity, and create alignment around a shared vision.

At WATG, Project Directors play a critical role in shaping not only projects, but also the future of our people, our clients, and our practice.

If you are looking for an opportunity to lead meaningful work, influence the direction of major developments, and leave a lasting impact through both projects and people, we would love to hear from you.

Role Summary :

We are looking for a passionate Managing Director in our Club to loves people, understands the art of hospitality, thrives in a fast-paced environment and manage employees and profit skillfully. You'll be responsible for leading our talented team, crafting memorable experiences for our guests, and ensuring the smooth and efficient operation of our Club.

Key Responsibilities :

- Plan and manage group and membership events, enquiries and related functions.

- Inspire and motivate the team to deliver top-notch service and foster a positive, inclusive environment.

- Manage, coordinate and execute special events and promotions to enhance our bar's reputation.

- Engage with guests to create a welcoming and vibrant atmosphere. Handle guest inquiries and feedback in a timely, friendly and efficient manner.

- Oversee daily operations, including inventory management, scheduling, and ensuring compliance with health and safety regulations.

- Train, mentor, and develop bar staffs to enhance their skills and maintain high standards of service for patrons.

- Monitor budgets, sales, and profitability. Implement strategies to maximize revenue and control costs. Handle cash and credit card transactions from guests.

Requirements :

- Minimum 3 years experience as a Pub or Club Manager or similar role.

- Excellent leadership, interpersonal skills, computer, problem-solving, and customer service skills.

- Strong knowledge of cocktails, wines, spirits, and club and membership operations.

- Exceptional organizational and multitasking abilities.

- Willingness to work during peak hours, including nights, weekends, and holidays.

Key Responsibilities

Strategic Leadership

• Develop and execute the company's strategic plans and business objectives.
• Identify new business opportunities, partnerships, and growth initiatives.
• Drive innovation and continuous improvement across the organisation.
• Monitor market trends, industry developments, and competitive landscape to support business decision-making.
• Ensure alignment of departmental goals with overall business strategy.

Business & Commercial Management

• Lead the company's commercial activities and revenue growth initiatives.
• Build and maintain strong relationships with clients, partners, vendors, and key stakeholders.
• Evaluate business opportunities, investments, and expansion plans.
• Negotiate strategic partnerships and commercial agreements.
• Ensure the company maintains a strong market presence and reputation.

Operations Management

• Oversee the day-to-day operations of the business to ensure efficiency and effectiveness.
• Establish and implement operational policies, procedures, and best practices.
• Monitor organisational performance and operational KPIs.
• Drive productivity improvements and operational excellence initiatives.
• Ensure business continuity and risk management plans are in place.

Financial Management

• Oversee budgeting, forecasting, and financial planning activities.
• Monitor financial performance and profitability.
• Ensure effective cost management and resource allocation.
• Review financial reports and provide recommendations to improve business performance.
• Ensure compliance with all financial and statutory requirements.

People Leadership

• Provide leadership and direction to the management team.
• Foster a high-performance and collaborative work culture.
• Oversee talent acquisition, succession planning, and employee development initiatives.
• Establish performance expectations and accountability across the organisation.
• Coach and mentor senior leaders to support business growth.

Corporate Governance & Compliance

• Ensure compliance with all applicable laws, regulations, and company policies.
• Maintain high standards of corporate governance and ethical business practices.
• Identify and mitigate organisational risks.
• Oversee contractual, legal, and regulatory matters affecting the business.
• Ensure proper internal controls and governance frameworks are implemented.

Stakeholder Management

• Act as the key representative of the company with external stakeholders.
• Build and maintain relationships with shareholders, investors, business partners, government agencies, and industry associations.
• Represent the company at business meetings, networking events, and industry functions.
• Communicate business performance, strategic initiatives, and key developments to stakeholders.

Duration: 1 year

Location: Novena

Working Hours: Monday - Thursday 8:30am to 6pm; Friday 8:30am to 5:30pm

Responsibilities:

• Coordinate and support the implementation of programmes, workshops, training sessions, and events.

• Liaise with participants, partners, vendors, and stakeholders to ensure successful programme execution.

• Manage programme registrations, attendance tracking, and participant communications.

• Prepare programme-related materials, reports, presentations, and documentation.

• Monitor programme schedules and ensure timely completion of deliverables.

• Respond to enquiries and provide administrative support to programme participants and stakeholders.

• Maintain accurate records, databases, and programme information.

Requirements:

• Diploma or Degree in any discipline.

• Prior experience in programme coordination, administration, customer service, events, or stakeholder engagement is preferred.

• Strong organizational and time management skills.

• Good interpersonal and communication skills.

• Proficient in Microsoft Office applications, especially Excel, Word, and PowerPoint.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOL job application platform.

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ROLE

Reporting into the Retail Manager for Singapore and Malaysia, the Store Director role is a key leader in the retail network, responsible for promoting brand engagement and customer loyalty in order to successfully reach business goals. They will also be required to identify, attract, recruit, develop and retain talent while maintaining compliant with directions from Headquarters and cultivating an effective store culture.

MISSION

• Ensure professional growth and training of the staff by adopting and exhibiting a coaching approach
• Define targeted quantitative and qualitative goals and ensure they are achieved
• Analyze results, verify daily, weekly, monthly activities and set up yearly assessments: KPIs
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• High sensitivity to customer experience and loyalty, ensuring that these concepts are instilled in the team and always upheld within the store
• Manage inventory activities, taking into account related inventory results in collaboration with the Back Office Operation
• Ensure that all the processes are compliant with legal, safety, internal requirements, sustainability, HR and stock organization
• Ensure that the qualitative standards required by our Brand are maintained
• Formulate and implement strategies to achieve sales targets
• Lead, motivate and develop the store team and create the right environment to ensure team and individual development

Role & Company Overview

Since our establishment in 1985, we’ve grown to become a leading player in Singapore’s beer industry, fueled by a vibrant portfolio that includes Carlsberg, 1664 Blanc, Connor’s, Somersby, and Sapporo.

We are a hybrid structure, the best of both worlds. As part of a global group, we benefit from strong foundations, a world-class portfolio, holistic learning, and career mobility. As a lean, agile, and closely knitted team in Singapore, we act fast, think creatively, and collaborate with a true team and family spirit. It’s a place where you can make a real impact, and enjoy the ride while doing it.

In Singapore, we operate as a lean, collaborative and purpose‑driven team. We move fast, think boldly, and support one another creating a culture built on respect, trust, and belonging. We believe that our differences make us stronger, and we are committed to building an inclusive workplace where everyone can contribute authentically and thrive.

We are seeking a forward‑thinking Marketing Director to lead our brand and growth agenda, driving end‑to‑end strategies that deliver sustainable growth and resonate with diverse consumers.

As a key leader, you will champion inclusive leadership, foster diverse perspectives, and build high‑performing teams that thrive on innovation, collaboration, and equity.

If you are passionate about building strong brands and leading with purpose, this is your opportunity to make a meaningful impact while shaping the future of our business.

What you’ll be doing

• Develop and implement above-the-line brand marketing campaigns to increase brand visibility and engagement
• Plan and lead on trade marketing activities to drive sales and customer activation
• Forecast, plan, and develop products and point-of-sale materials (POSM) to support marketing and sales objectives
• Conduct sales analysis and market research to generate actionable marketing intelligence and reporting
• Manage a portfolio of brands to ensure sustainable long-term growth aligned with company objectives
• Identify and develop new commercial opportunities through innovation or partnerships.
• Oversee management and compliance of licensed brands within the portfolio
• Lead and develop the local marketing team to build competencies and deliver expected business results
• Collaborate effectively with advertising, media, and promotion agencies to maximize campaign impact
• Apply strong analytical and organizational skills to plan and execute marketing strategies

Requirements:

• Degree in Business Administration, Marketing, or a related field
• Minimum 10–12 years of marketing or commercial experience, including 3–4 years in senior management or leadership roles preferably in FMCG or a multinational environment
• Excellent communication and presentation skills

What we’re looking for

• Proven leadership style that motivates and develops teams
• Extensive experience collaborating with advertising, media, and promotion agencies
• Strong presentation skills and ability to communicate marketing strategies effectively

Employment Type: Full-Time

Job Description

TGW Construction is seeking a strategic and results-driven Operations Director to oversee all operational activities, drive business growth, and ensure operational excellence across multiple projects and departments.

Key Responsibilities

• Develop and implement operational strategies.
• Lead project delivery, facilities management, and business operations.
• Drive profitability, productivity, and client satisfaction.
• Manage budgets, resource allocation, and business performance.
• Establish operational policies and procedures.
• Mentor and develop management teams.

Requirements

• Degree in Engineering, Construction Management, Business Administration, or related discipline.
• Minimum 10 years of leadership experience in construction or facilities management.
• Proven track record in operational management and business growth.
• Strong financial and strategic planning capabilities.
• Excellent leadership and stakeholder management skills.

Benefits

• Attractive executive compensation package
• Performance-based incentives
• Leadership development opportunities

4. Operations Manager

Location: Singapore

Employment Type: Full-Time

Job Description

We are looking for an experienced Operations Manager to oversee daily operations, manage project resources, and ensure efficient service delivery across all projects.

Key Responsibilities

• Manage day-to-day operations and project execution.
• Coordinate manpower, subcontractors, and resources.
• Monitor operational performance and KPIs.
• Ensure compliance with safety, quality, and company standards.
• Support business development and client relationship management.
• Implement process improvements to enhance efficiency.

Requirements

• Degree or Diploma in Engineering, Construction, or related field.
• Minimum 5 years of operational management experience.
• Strong leadership and problem-solving skills.
• Excellent communication and organizational abilities.
• Knowledge of construction and facilities management operations.

Benefits

• Competitive salary package
• Annual performance bonuses
• Career progression opportunities

Evaluates project information, confers and corresponds with client representatives in coordination with the
Project Manager/Principal to determine project parameters and requirements.
Develops design concepts for project(s).

- Leads design development of client’s interior program through development of photographic image studies.

- Develops interior design to meet the client’s programmatic requirements and assure technical suitability.

- Develops conceptual ideas graphically.

- Leads design charettes.

Participates directly in each project from programming through project completion.

Leads presentation and design drawings.
Be the creative head.

- Develops block plans and bubble diagrams.

- Leads and reviews design details.

- Corrects / revises drawings with minimal supervision.

Coordinates with design team to ensure integration of design and interior design elements.

- Provides guidance to other members of the design team to ensure that design documents are in appropriate formats.

- Participates in all charettes.

- Monitors and sometimes coordinates the design work of consultants.

Is responsible for quality control for the interior design function, including:

- Accuracy of each segment of work as it is completed.

- Conformance to company design standards.

Project Management

- Establishes program with Project Manager/Principal.

- Responsible for all projects within the team.

- Participates in determining the skills required of other team members for the project and the selection of those team members.

- Prepares progress reports. Alerts Project Manager to any changes in scope, lack of information or decisions from client.

Oversees interior design aspects of construction:

- Assists with construction oversight for general conformance with the interior design concept.

- Responds to construction questions as they relate to interior design issues.

Directs / supervises the gathering of the technical specifications for various interior design elements (FF&E).

- Selects and directs materials for project.

Confers and corresponds with client representatives, to determine project parameters / requirements; participates in design presentations.

Directs construction of finish boards.

Participates in the development of “in-house” design standards; assures that design policies, procedures, standards and philosophies are adhered to.

Responsible for personal and staff development

- Performs senior staff development duties such as mentoring, training, supervising and directing junior staff.

- Participates in management and leadership groups.

The Career Conversion Programme (CCP) (Attach-and-Train) for Advanced Biopharmaceuticals Manufacturing Executives/Professionals is a talent development programme aimed at building the next generation of skilled manpower for Singapore’s Biopharmaceuticals manufacturing industry in anticipation of hiring demand. 

The training programme is a 15 months of structured on-the-job training with GSK. Due to the nature of the programme, we can only consider Singapore Citizens and Permanent Residents. 
 

For more information, please visit Career Conversion Programmes (CCP) for Individuals

Trainee to be involved in:

Join the Production Engineering team at Singapore Tuas and play a hands-on role in keeping critical manufacturing equipment safe, compliant, reliable, and high performing. You will be at the center of day-to-day engineering support, solving problems fast when issues arise, strengthening reliability so issues do not recur, and driving continuous improvement so we get better every week.
 

This is a role for engineers who enjoy being close to the process, working with cross-functional teams, and using both engineering fundamentals and data to improve equipment performance and reduce downtime. You will contribute to an environment where safety and quality come first, and where strong engineering makes a measurable difference to supply performance.

We are looking for you with below attributes:

Bachelor's degree from an accredited college/university, preferably in Mechanical or Chemical Engineering discipline with a focus in Process equipment reliability and maintenance.
 

What you will learn:

You will develop a broad understanding of the Vaccine Manufacture Operations, Equipment functionality and how it is key for every step of the process and How GSK’s Tuas site is integrated within the broader network.

Further to this you will develop a deep understanding of:

Quality, Compliance & Investigation

• Work to Current Good Manufacturing Practices (cGMP)/Good Engineering Practice expectations: good documentation, audit readiness, and disciplined execution.
• Participate in and depending on level, lead deviation investigations, root cause analysis, CAPA and driving timely closure and preventing recurrence.
   

Maintenance & Troubleshooting

• Provide frontline engineering support to diagnose and resolve equipment issues, minimizing downtime and restoring stable operations.
• Coordinate and support planned maintenance activities so work is executed safely, to schedule, and to the right standard.

Reliability Engineering

• Apply reliability methods to reduce repeat failures using data, structured problem
  solving, and condition-based insights (e.g., vibration/alignment/oil analysis/ultrasonic checks where relevant).
• Support reliability strategy activities such as asset criticality, functional analysis, FMEA, and risk-based maintenance planning, helping ensure the right work at the right time.
• Contribute to reliability programs (e.g., RCM-style improvement of maintenance
  strategies) to continually improve performance.
   

Continuous Improvement

• Identify, propose, and implement CI opportunities that improve equipment performance, reduce maintenance waste, and simplify ways of working.
• Participate in improvement projects that increase efficiency and strengthen robustness (e.g., PM optimization, failure & waste analysis, performance monitoring).
   

Collaboration

• Partner closely with Operations, Quality, MSAT teams, and service providers to deliver safe, compliant, and reliable production.
   

What are we looking for?

• A lively interest in vaccines manufacturing, the commercial world and the biopharma industry
• Appetite to work as a business partner, building strong relationships with key stakeholders
• Adaptability to change and working under pressure
• Excellent communication skills that help you influence
• Strong problem-solving skills driven by curiosity
• Drive and confidence to trust your own judgment
• Great project management skills and the ability to prioritize.

What do we offer you?

• Monthly training allowances (not subject to CPF contributions)
• On-the-job training while working with a diversified team of professionals 
• Understand and experience the GSK Culture 
• Implement technical knowledge and skills that you have acquired
• Apply and develop soft skills such as interpersonal, communications and negotiation skills 
• Transport to and from site to MRT stations in centralised locations all across Singapore  

Where will you be based?

You will be based at one of our manufacturing site in Singapore Tuas.
 

Job Scope:

Engagement & Outreach

• Drive awareness and participation in Culture Pass among cultural partners and the public

• Support targeted engagement plans for arts, heritage, and cultural partners ranging from major institutions to grassroots groups

• Support outreach strategies for specific demographics (youths, families, seniors, digitally less engaged communities) based on their needs and preferences

• Lead offline outreach including roadshows, pop-ups, and partnerships with grassroots networks

• Coordinate with internal departments and external partners forseamless service delivery

Partnership & Event Management

• Identify and cultivate strategic partnerships with cultural institutions, brands, and community organisations to amplify Culture Pass reach

• Conceptualise, plan, and execute conversion-focused events including on-ground activations and community activities

• Manage event logistics and optimise experiences to maximise sign-up rates

• Manage and support operations of roadshows and events including liaising with partners and stakeholders, volunteers and ambassadors

Operations & Customer Service

• Support call centre and help desk operations ensuring prompt response and escalation

• Develop help desk protocols, scripts, and quality assurance measures

• Maintain high customer service standards across all touchpoints

• Draft responses to citizen enquiries and implement feedback mechanisms

• Monitor KPIs and implement continuousimprovements

Risk Management & Administration

• Identify operational risks and develop mitigation strategies

• Support with the development of SOPs and maintain proper documentation for audits

• Provide secretariat support including meeting coordination and record-keeping

• Perform administrative tasks when assigned

Requirements:

• Interest in Arts Management, Communications, Public Policy, or a related field.

• Experience in project management, administrative support, or programme coordination is preferred.

• Strong organisational skills with meticulousattention to detail and accuracy.

• Excellent written and verbal communication skills, with the ability to engage effectively with diverse stakeholders in a professional and collaborative manner.

• Strong collaborative approach with the ability to work effectively within cross-functional teams and contribute to a positive working environment.

• Proficiency in Microsoft Office Suite and experience with digital communication platforms.

• Adaptability and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.

• Stakeholder engagement and relationship-building skills

Contract Duration: 3 Months

Location: City Hall

Salary: Monthly Rated ($2580 - $3910)

Working Hours:

• Mon – Thu: 8.30am to 6.00pm
• Fri:8.30am to 5.30pm

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING