Total 1,990 Full-time programme director job vacancies in Hong Kong

Work location: Buona Vista
Working hours: Monday to Friday office hours
Salary: $2650 per month

6 months contract

Job Scope:

• Provide administrative and logistical support for training programmes, workshops, and events
• Manage end-to-end programme administration
• Handle course setup and records, participant registration and communication, and post-course evaluations
• Coordinate logistics such as venue setup, materials preparation, and travel arrangements
• Liaise with internal stakeholders and vendors to ensure smooth programme execution
• Support procurement processes, budget tracking, billing, and payments
• Maintain accurate documentation and ensure compliance with service standards

Requirements:

• Diploma in any field
• Experience in administration, operations, coordination or events support
• Proficient in Microsoft Office and familiar with virtual platforms
• Strong attention to detail and accuracy
• Good communication and interpersonal skills

Interested applicants may apply or email your CV to nadirah.hirwandy@tg-hr.com

SINGAPOREANS ONLY

Purpose of the Role

The Programme Executive plans, delivers, monitors, and evaluates centre-based programmes that support the needs, goals, and well-being of Persons with Disabilities (PWDs). The role involves hands-on programme delivery, day-to-day client engagement and support, and close coordination with caregivers, volunteers, service providers, and community partners. The Programme Executive also manages programme administration, documentation, and reporting, ensuring services are delivered safely, consistently, and in line with organisational standards and intended outcomes.

Responsibilities:

Programme Planning, Delivery, and Quality Improvement 

• Plan, develop, implement, and review centre-based and community programmes and events in alignment with organisational objectives and client needs.
• Manage resources to ensure timely, safe, and effective service delivery.
• Evaluate programmes through internal reviews, client outcome tracking, and satisfaction surveys, in collaboration with Case Management.
• Collect, analyse, and report programme data and feedback to identify areas for improvement and implement follow-up actions.
• Provide operational coverage for the Programme Coordinator when required to ensure continuity of services.

Client Management & Case Support

• Conduct Initial Assessments (IA) and maintain quarterly Individual Care Plans (ICP) in collaboration with Case Management (CM).
• Monitor, document, and report clients’ participation, progress, and outcomes across programmes.
• Implement Behavioural Management Plans and individualised interventions, including follow-up and documentation.
• Serve as the primary point of contact for caregivers on client well-being, including progress updates, healthcare matters, safety, behavioural concerns, incidents, and quarterly progress reports.

Volunteer Coordination & Support

• Assist with volunteer induction and onboarding for programmes and events.
• Provide guidance and support to ensure volunteers are effectively integrated into programmes.
• Manage and resolve volunteer-related issues, including behavioural concerns, in collaboration with relevant staff.

Stakeholder & Community Engagement

• Build and maintain collaborations with community partners and external organisations.
• Coordinate programme-related marketing and communications, including promotions, materials updates, and announcements.
• Conduct outreach and invitations to clients for programmes and community events.

Administrative & Financial Responsibilities

• Track programme expenditure, process monthly invoices, and assist with budgeting and expenditure monitoring.
• Support procurement, inventory management, and storage of programme items and medical consumables.
• Support annual budgeting and programme-level financial planning.
• Compile and analyse programme data—including attendance, session delivery, and client satisfaction—for reporting and planning.

Healthcare, Safety & Risk Management

• Advise caregivers and stakeholders on clients’ healthcare matters and follow up as required.
• Implement and monitor safety measures within programmes.

Staff Coordination & Capability Development

• Monitor staff competency in programme delivery and client management.
• Support staff training arrangements and development initiatives.
• Provide feedback, address performance concerns, and support appraisal processes in collaboration with management.
• Assist in managing people-related issues and operational challenges within the programme team.

Requirements:

• Degree in Social Work, Psychology, Special Education, Human Services, or a related field.
• Experience in programme development, delivery, and evaluation, as well as client management in the social service sector, preferably working with PWDs.
  Strong interpersonal and communication skills.
• Ability to work effectively with multidisciplinary teams and external partners.

1. Ensure smooth running of daily operations of the programmes in CampusImpact, which includes planning and conducting programmes that will develop the students’ social and emotional competencies.

2. To interact with the students on a regular basis over a prolonged duration through positive mentoring support for students.

3. To connect with students, build positive relationships and contribute to the holistic development of the students.

4. To observe, identify and listen out for some of the key needs of the students.

5. To provide para-counselling support for students who have been identified with potential issues. If deemed necessary, the students will be referred for appropriate interventions.

6. To plan and conduct programmes customised to students' needs and integrated to CampusImpact's efforts in character developmenet in consultation with the Programme Executive and leadership team at CampusImpact.

7. To manage or liaise with stakeholders, which includes beneficiaries, volunteers and parents.

8. To act in all respects according to the reasonable instructions and directions given to you by the leadership team at CampusImpact.

9. You shall abide to all legal and appropriate directions, rules and practices set out in the constitution of CampusImpact and the laws of the Republic of Singapore.

Job Description & Requirements

A. Initial 6-Month Training Period (Bunker Cargo Officer Trainee)
Trainees will undergo on-the-job training led by experienced Bunker Cargo Officers and Cargo Superintendents, along with external certification courses for SS 648:2024 and SS 600:2014. The typical work cycle consists of three days onboard followed by three days of shore leave, subject to training needs and vessel schedules.

B. Months 7 to 18 (Junior Bunker Cargo Officer)
After successfully completing the training and obtaining the required certifications, the trainee will be promoted to Junior Bunker Cargo Officer. This role requires the individual to perform duties independently or with minimal supervision.

C. Post 2-Year Bond Completion (Bunker Cargo Officer)
Upon completing the 2-year bond, eligible candidates will be offered a permanent role as Bunker Cargo Officer.

Requirements:

• Willingness to follow Company’s shift duties and stay onboard vessel
• Effective communication skills
• Meticulous, responsible and good follow through skills

Budget: Up to $3,450 per month
Contract Duration: 8 months
Start Date: ASAP
Location: Pasir Panjang

Job Scope

The selected candidate will support key national initiatives under SG Women in Tech (SG WIT) and SG Digital Scholarship programmes, focusing on marketing, communications, operations, and stakeholder coordination.

Key responsibilities include:

• Supporting marketing, communications, and event management activities for SG Women in Tech (SG WIT) and SG Digital Scholarship programmes
• Tracking programme outcomes, KPIs, and budget utilisation for both initiatives
• Providing administrative and operational support to the SGWIT and SG Digital Scholarship teams
• Liaising with internal stakeholders, external partners, and outsourced vendors to execute programme activities
• Supporting scholarship application cycle operations, ensuring quality selection and smooth onboarding of scholars
• Assisting in community building and career development initiatives for SG Digital Scholarship recipients

Requirements

• Singaporeans only
• Background in marketing, communications, events management, programme management, administration, or related fields
• 1–2 years of relevant experience in similar scope of work
• Strong stakeholder management skills and ability to handle multiple concurrent workstreams
• Organised, detail-oriented, and comfortable working in a fast-paced programme environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Associate-Director-Senior-Associate-Director/33166-en_GB/

We regret that only shortlisted candidates will be notified.

Job Description

We are seeking an experienced and relationship-oriented professional to lead the School's Advancement & Development efforts. Reporting to the Director, Office of the Dean, the Senior Associate Director will drive fundraising, donor engagement, alumni relations, and strategic partnerships in support of the School's priorities. The role works closely with the Dean, faculty, alumni, donors, foundations, corporations, and the NUS Development Office to identify opportunities, cultivate long-term relationships, and secure philanthropic support for education, research and public engagement initiatives. Through strategic stakeholder engagement and partnership development, the role contributes to strengthening the School's reputation, sustainability and impact in Singapore, Asia and beyond.

1. Advancement Strategy and Fundraising
• Develop and implement the School's advancement and fundraising strategy in alignment with institutional priorities.
• Identify, cultivate, solicit and steward major donors, foundations, corporations and philanthropic partners to secure financial support for the School's strategic initiatives.
• Build and manage a pipeline of prospective donors and funding opportunities, ensuring sustained growth in philanthropic support.

2. Donor and Stakeholder Engagement
• Serve as a key relationship manager for major donors, alumni leaders, foundations, corporations and strategic partners.
• Develop engagement strategies that deepen stakeholder commitment and strengthen long-term relationships with the School.
• Support the Dean and senior leadership in the cultivation, solicitation and stewardship of high-value donors and partners.

3. Partnership Development
• Identify and develop strategic partnerships that advance the School's objectives in education, research, thought leadership and public engagement.
• Work with faculty, research centres and administrative units to originate and pursue partnership opportunities with government agencies, foundations, international organisations and industry partners.
• Negotiate and coordinate partnership initiatives, ensuring alignment of stakeholder interests and institutional priorities.

4. Case Development and Strategic Communications
• Translate academic, research and policy initiatives into compelling cases for philanthropic and partnership support.
• Work closely with faculty and School leadership to identify projects and programmes suitable for donor engagement.
• Collaborate with communications and marketing teams to develop donor-facing materials, proposals, impact reports and engagement campaigns.

5. Alumni and External Relations
• Contribute to the School's alumni engagement strategy, leveraging alumni networks to strengthen fundraising, partnerships and advocacy efforts.
• Represent the School at selected external engagements, industry events and stakeholder forums to enhance visibility and build strategic relationships.
• Support initiatives that strengthen the School's reputation and influence in Singapore, Asia and globally.

6. Stewardship and Impact Reporting
• Ensure donors and partners receive appropriate stewardship, recognition and reporting.
• Monitor and communicate the impact of philanthropic contributions and partnership initiatives.
• Maintain oversight of donor commitments, engagement activities and fundraising outcomes to ensure accountability and compliance.

7. Leadership and Institutional Collaboration
• Work closely with the NUS Development Office and relevant University stakeholders to align fundraising efforts and maximise institutional opportunities.
• Provide strategic advice to School leadership on advancement opportunities,donor engagement and partnership development.
• Contribute to the development of policies, processes and practices that strengthen the School's advancement capabilities.

Qualifications

• Bachelor's degree from a recognised university. Postgraduate qualifications are advantageous.
• At least 10 years of relevant experience in fundraising, advancement, stakeholder engagement, partnership development, business development, external relations or related fields.
• Strong relationship-building and stakeholder management skills, with the ability to engage senior leaders, donors and partners.
• Excellent communication, presentation and proposal development skills.
• Strategic thinker with strong project execution capabilities.
• Familiarity with the higher education, public policy, philanthropic or non-profit sectors will be an advantage.
• Demonstrated ability to navigate complex organisations and work effectively across multiple stakeholder groups.

The Graduate Industry Traineeships (GRIT) Programme is an initiative by Workforce Singapore (WSG) that offers fresh graduates with traineeship opportunities for a period of 6 months across various sectors. 

The programme aims to support fresh graduates, with no prior working experience, from Universities, Polytechnics, Institutes of Technical Education (ITE) and other Educational Institutions (e.g. private universities and overseas institutions), amid uncertainties in the economy. It supports structured traineeships for trainees to gain hands-on industry-relevant experience and skills, preparing them for successful transition into full-time employment.

All trainees must fulfil the following criteria:  

• Graduated in 2024, 2025 or 2026 from Universities, Polytechnics, Institutes of Technical Education (ITE), or other Educational Institutions (e.g. private universities and overseas institutions); or
• Graduated earlier from above institutions and completed National Service in 2024, 2025 or 2026
• Applicants must have no prior working experience and must be prepared to commit to a full-time traineeship

As a Digital IT Executive, you'll work with the Ecommerce team and partners to support our online platforms. Key tasks include organizing documentation, managing security certificates, and resolving issues —mainly for Salesforce Commerce Cloud (SFCC) and the Singapore Staff Portal. Your role helps keep our platforms secure, efficient, and user-friendly.

KEY RESPONSIBILITIES

• Work with vendors and Infra/Network teams to implement and renew SSL certificates, ensuring secure connections and proper domain routing.

• Track and monitor issues in collaboration with vendors and internal teams.

• Research Jira integration with ServiceNow and other tools to enhance workflows and data sync.

• Document website configurations, updates, and issues for ongoing maintenance.

• Support user queries on the Singapore Staff Portal.

• Assist with technology research and recommendations for ad hoc projects.

• Maintain Azure data pipelines.

• Support ETL processes with the Data team.

• Aid finance report generation during month-end.

• Assist with data integration across applications (e.g., POS, BI, ERP).

• Collaborate with cross-functional teams to gather requirements and provide data insights.

REQUIREMENTS

Work well with others, respect different views, and help build a strong team. Pay close attention to detail to ensure accuracy. The following technical skills are useful:

• Familiar with Jira or ServiceNow interfaces, issue management, boards, and workflows.

• Able to create reports and dashboards on project and team progress.

• Proficient in Python and SQL.

• Understand SSL certificate lifecycle basics.

• Basic knowledge of cloud platforms (AWS, Azure, etc.).

Duties and Responsibilities

1. Be aligned and act in accordance to SMRT's Vision, Mission, Service Standard and Core Values.

2. Ensure good understanding, knowledge and skills needed for all maintenance activities and provide support for staff training.

3. Lead and supervise a team of Technical Officer(s) to perform preventive, corrective, overhaul, troubleshooting, engineering analysis, investigation or any assigned maintenance activities on all rolling stocks, depot and workshop equipment.

4. Assist to plan and coordinate staff deployment and shift roster to optimise resources utilisation.

5. Verify and ensure all tasks executed by the team are in accordance to latest Work Instructions, Quality, Maintenance, Operational and Safety Procedures, and to ensure personal and peers’ safety at all times.

6. Ensure spares, tools and equipment used are in good condition and calibrated if necessary.

7. Perform train shunting activities and operate depot equipment, maintenance vehicles and maintenance equipment to support maintenance activities of the group.

8. Verify and ensure work records done by the team are updated factually, accurately and timely on Work Records Form and on the Maintenance Management System

9. Report immediately any abnormalities or practices observed that are not in accordance to Work Instructions, Quality, Maintenance, Operational and Safety Procedures.

10. Adopt KAIZEN methodology (5M, 5S & 5W) to eliminate 8 Wastes and improve Productivity and Value of work performed.

11. Provide support to staff, contractors or any other personnel who are required to perform work on depot and all rolling stocks.

12. To support the group during incidents, accidents and emergencies.

13. Ensure excellent housekeeping are maintained within all work areas.

14. Maintain a high level of work discipline and standards.

15. Perform any other task as assigned.

Fun and meaningful role teaching kids about coding!

No experience? No problem. If you enjoy tech and working with children, this is for you.

What You’ll Do

• Deliver fun and interactive coding and robotics lessons.
• Teach basic programming using visual tools (e.g. Scratch) and simple AI concepts.
• Guide students in hands-on activities using robotics kits and devices.
• Create a positive and engaging classroom environment.
• Handle simple admin tasks. (attendance, feedback)

What We’re Looking For

• Interest in coding, technology, or education.
• Enjoy working with children and engaging a class.
• Responsible and able to manage a classroom independently.
• Open to learning new tech skills. (training provided)

Why Join Us

• Paid training provided – no experience required
• Meaningful role shaping young learners in tech

Requirements:

• Singaporean Only.
• Minimum Diploma/Degree in any field or its equivalent.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Ho Kah Yeow | R1879233

ScienTec Consulting Pte Ltd |11C5781

Overview

The Consortium for Clinical Research and Innovation, Singapore (CRIS) brings together seven national R&D, clinical translation and service programmes to advance clinical research and innovation for Singapore, and establish important capabilities for a future-ready healthcare system.

The Business Entities under CRIS include:

• Singapore Clinical Research Institute (SCRI)
• National Health Innovation Centre (NHIC)
• Advanced Cell Therapy and Research Institute, Singapore (ACTRIS)
• Precision Health Research, Singapore (PRECISE)
• Singapore Translational Cancer Consortium (STCC)
• Cardiovascular Disease National Collaborative Enterprise (CADENCE)
• SIngapore Medical FOundation AI model (SIMFONI)
   

Together, CRIS makes a positive difference to Singapore patients and researchers by ensuring that these clinical research platforms and programmes are at the cutting edge of capability development and innovation. If you are as passionate as we are in clinical trials and research, we want you!

The Singapore Translational Cancer Consortium (STCC) aims to strengthen the overall impact of cancer research and translation in Singapore by bringing together key basic, clinical and translational teams on joint platforms to actively establish and implement collaborative cancer programmes. STCC is part of the Consortium for Clinical Research and Innovation Singapore (CRIS) umbrella of research-related business entities and is supported by the National Research Foundation, Singapore (NRF) and the Singapore Ministry of Health through the National Medical Research Council (NMRC) Office, MOH Holdings Pte Ltd.

STCC; a nationally coordinated consortium to synergise cancer research capabilities in Singapore, brings together unmatched basic, clinical, and translational talent in Singapore to create globally significant peaks of excellence in selected Asian cancers.

STCC's five joint platforms – Cancer Clinical Trials and Investigational Medicine Units, Cancer Databases and Tissue Banks, Translational Research Integration and Support, Business Intelligence and Development, and Impact and Population Health – provide an enabling research and innovation environment driven to foster translational research and meaningful outcomes for society.

Through collaborative relationships with our partner institutions [comprising of National Cancer Centre Singapore (NCCS), National University Cancer Institute, Singapore (NCIS), National University Hospital (NUH), National University of Singapore (NUS) and Tan Tock Seng Hospital (TTSH)],  and by capitalizing on the strengths of industry and academia, STCC is uniquely poised to develop initiatives that are aligned with Singapore's goals in value-based healthcare innovation and economic value creation.

About the Role

The Programme Manager will support the STCC Programme Office in coordinating and executing key translational research programmes, while facilitating collaboration across STCC platforms. The role aims to strengthen STCC’s ability to deliver multi-institutional programmes and improve alignment between clinical, research, data, and industry-facing activities. The incumbent will work across programmes and platforms, with scope to progressively take on greater responsibility as familiarity with STCC’s operations increases. The role will also support improved coordination across programmes and platforms to enable more efficient translation of STCC capabilities into research and collaboration outcomes.

Key Responsibilities

Programme Coordination & Execution

• Support planning and execution of STCC programmes by:
  Developing and tracking workplans, timelines, and deliverables.Coordinating stakeholders across institutions and platforms.
• Follow up on action items to ensure steady progress of programmes.
• Provide support to programme leads to achieve defined objectives.

Cross-Platform Coordination

• Facilitate coordination across STCC platforms for programme implementation.
• Work with platform managers, leads and other stakeholders to:
  Align activities where programmes involve multiple platforms.Clarify roles and responsibilities.
• Identify coordination issues or bottlenecks and escalate where appropriate.

Platform and Collaboration Support

• Support platforms in linking their capabilities with programme and collaboration needs
• Assist in preparation of materials or proposals for internal and external collaborations
• Coordinate inputs from multiple stakeholders for partnership-related activities

Programme Office Coordination & Leadership Support

• Support overall Programme Office coordination, including:
  Programme tracking and reportingPreparation and coordination of meetingsDocumentation and follow-up on action items
• Assist in preparing materials for internal and external discussions and meetings
• Support coordination of key initiatives across stakeholders and ensure timely follow-through
• Contribute to improving processes and workflows within the Programme Office to enhance efficiency and clarity
• Take ownership of assigned tasks and follow through to completion with minimal supervision.

Requirements

• Degree or Masters in health & biological sciences or related discipline; a PhD is not essential but will be an advantage
• Prior experience in healthcare or science sector is a plus
• Excellent time management and organisational skills.
• Excellent written and verbal communication skills.

What you need to know

Successful candidate will be offered a 3-year renewable contract. We regret that only shortlisted candidates will be contacted. For more information about CRIS and the Business Entities, visit our websites below:

• CRIS – https://www.cris.sg
• SCRI – https://www.scri.edu.sg
• NHIC – https://www.nhic.sg
• ACTRIS – https://www.actris.sg
• PRECISE – https://www.npm.sg
• STCC – https://www.stcc.sg
• CADENCE – https://www.cadence-cvd.sg
• SIMFONI - https://www.cris.sg/singapore-medical-foundation-ai-model-simfoni

WHAT WILL YOU BE DOING? 

The Performance Director will play a pivotal role in overseeing and optimising the company’s media trading activities, ensuring operational efficiency, compliance, and profitability. This strategic position is ideal for a seasoned media trading professional who possesses robust operational oversight and leadership experience. You will report to the SVP of Commercial Operations and Governance to drive process improvements and align media trading strategies with broader business objectives. 

How will YOU contribute to the Team?  

• Media Trading Operations Oversight: 

• Oversee end-to-end media trading processes, including planning, execution, and optimisation of media buys across various channels. 

• Conduct comprehensive reviews of the company’s end-to-end media trading workflows. 

• Identify and implement opportunities for process improvement, automation, and risk mitigation. 

• Capability Assessment: 

• Evaluate the media trading team’s skillset, structure, and operational efficiency. 

• Provide recommendations for training, resourcing, and performance enhancement to ensure the team remains competitive and effective. 

• Strategic Collaboration: 

• Work closely with the SVP of Commercial Operations and Governance to ensure media trading activities align with company policies and broader business goals. 

• Performance and Risk Management: 

• Monitor key media trading metrics and analyse performance trends. 

• Ensure compliance with regulatory standards and internal governance frameworks. 

• Reporting and Insights: 

• Deliver regular updates and analytical insights to the SVP.

• Support informed strategic and financial decision-making through data-driven recommendations. 

• Governance and Compliance: 

• Ensure all media trading activities adhere to internal controls and external compliance requirements. 

WHO ARE WE LOOKING FOR?  

• Experience: 15+ years’ experience in Media Trading Operations, Media Trading Strategy, or a related commercial role. 

• Expertise: 

• Strong hands-on experience across major digital advertising platforms, including Google Ads, Meta Ads, TikTok, and leading programmatic DSPs. 

• Proven ability to optimise pricing and performance to ensure competitive media buying rates and maximise campaign efficiency. 

• Leadership: Proven track record of:  

• Demonstrated experience in guiding, coaching, and upskilling Campaign Operations teams and traders on advanced platform strategies and performance-driven optimisation tactics. 

• Strong ability to troubleshoot technical issues across multiple advertising platforms. 

• Proven capability in managing teams and overseeing day-to-day operational excellence. 

• Active contributor to pricing and commercial strategy initiatives.  

• Analytical Skills: Exceptional analytical abilities with a keen eye for detail. 

• Communication: Strong leadership and communication skills, capable of engaging with senior leadership (C-level or equivalent) in fast-paced or global environments. 

• Strategic Mindset: Ability to think strategically and align media trading operations with overall business objective. 

OUR ETIQUETTE  

We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. In our culture, we live by the following values:  

• Innovation & Agility 

• Teamwork & Collaboration 

• Data Integrity & Ethics 

• Results driven performance 

• Human by design 

Our people are at the heart of what we do and the driving force behind our growth and success. We value our culture as the lifeblood of our business and work hard every day to maintain this as we continue to grow and scale our team. We believe in offering opportunities to learn and grow every day and we have a strong track record in developing great people. 

We are proud to be an equal opportunity workplace. We review job applications without regard to their race, color, religion, gender identity, national origin, citizenship, age, and marital status. 

PERSONAL ATTRIBUTES
 

• You are a self-starter, independent and problem solver. You consider yourself a high-performance personality 

• Understand what it means to deliver excellence. 

• Good sense of humor and ability to stay calm under pressure. 

• Well-organised with excellent communication and time management skills. 

WHAT CAN WE OFFER YOU 

• Social work environment  

• Flexible working arrangements  

• Mentorship programs  

• Remote working support across multiple markets   

• We are a team of passionate experts. We are not just leading this industry; we are defining it. 

Please send us your resume in English to careers@sqreem.com. 

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

About the Role

Aureus Group is looking for Centre Directors who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $5,000
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided