Total 1,908 Full-time programme director job vacancies in Hong Kong

Programme Executive
Salary range: $2600 - $3500
Working Days: 5.5 days 
Working Hours: Monday - Friday (9am to 6pm) | Saturday (9am -1pm)
Working location: Eunos

Job Responsibilities:

• Plan, organise and conduct active ageing programmes to the elderly in the community.
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Implement new programmes and/or services for service users based on needs.
• Conduct programme evaluation to gather feedback for all regular programmes
• Identify areas of improvement and initiate enhancements/improvements.
• Coordinate and manage stakeholders communications for programmes and services.
• Guide volunteers in executing programme activities.
• Manage programme budgets and resources.
• Work with other organisations to execute programmes.

Job Requirements

• Diploma in any discipline (preferably in Social Services or related fields)
• Experience in programme coordination, preferably in a social service or healthcare setting
• Min 1 year of relevant experience with conducting programmes

Email: supreme.jacksontan@gmail.com

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Workforce Singapore (WSG) is developing strategies and programmes to engage community-based organisations that support Professionals, Managers, Executives and Technicians (PMETs) in their later-stage careers. Through deeper relationships, capability-building initiatives, and improved linkages to resources and opportunities, we aim to help these groups better encourage and enable PMETs in their 50s and 60s to achieve their aspirations and thrive in their later-stage careers.

As Senior Manager, you will work closely with WSG’s leadership to develop strategies and programmes to strengthen transition support for Senior Workers, such as building community capabilities. You will drive the implementation of these strategies and programmes, to facilitate initiatives that encourage PMETs in their 50s and 60s to pursue later-stage career aspirations. You will lead the sourcing and engagement of these community organisations. You will be building trust, fostering collaboration, and enabling peer support structures that help senior PMETs leverage their experience, skills, and networks for continued career success. You will be part of a larger team that develops innovative means of supporting senior PMET employment.

Key Responsibilities

Strategy & Programme Design

• Development of WSG’s for career and transition support for PMETs in their 50s and 60s, such as developing community initiatives with partner.
• Incorporate insights on human behaviour and motivation into programme design to improve engagement and outcomes.

Community Development & Relationship Management

• Source for and engage community-based groups or commercial providers that are able to support PMETs.
• Build long-term, trust-based relationships with community leaders, coordinators and, where relevant, community members.
• Work with community partners to design and implement peer support programmes that foster confidence, networking, and career exploration among senior PMETs.

Resource & Opportunity Linkages

• Curate, develop, and share relevant, up-to-date resources that help community partners better serve senior PMETs.
• Work with internal and external teams to link community partners to suitable resource providers and work opportunities

Implementation & Continuous Improvement

• Work with marketing team to design and implement outreach campaigns to drive awareness and participation
• Manage procurement, vendors and other administrative processes
• Gather feedback and collect profile stories to refine community engagement approaches and improve programme impact
• Tracking, data analysis and evaluation of outcomes and impact

Requirements

• Relevant experience in areas such as community engagement, volunteer management, business development, partnershipsand project/programme management

• Familiarity with the senior PMET employment landscape or community development ecosystem in Singapore.

• Strong ability to think strategically and critically

• Strong relationship-building skills, with the ability to connect with diverse stakeholders in both formal and informal settings

• Adaptable, quick-thinking, and able to manage last minute or unexpected changes

• Strong organisational skills and the ability to manage multiple priorities concurrently.

• Clear written and verbal communication skills for engaging internal stakeholders, community partners, and senior management.

• A genuine interest in career longevity and enabling PMETs to continue contributing their expertise

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting

Job Purpose:

• Provide Training Support for Centre For Adults

Key Responsibilities:

• Deliver engagement skills and structured training programmes for beneficiaries in Day Activity Centre and Sheltered Workshop.

• Supervise and assist individual, applying coaching, task breakdown, and behavioural support strategies.

• Create visual aids, task analyses, and structured routines to facilitate learning and skill development.

• Collaborate with beneficiaries, families, instructors, Allied Professionals, alumni, and community partners to support holistic care and engagement.

• Maintain programme documentation, progress records, and assist with operational planning and administrative duties.

• Support centre events, community initiatives, and continuous improvement efforts, demonstrating flexibility to meet programme and operational needs.

Job Requirements:

• Minimum Diploma or equivalent.

• Passionate, proactive, and creative, with a desire to make a positive community impact.

• Strong communication, teamwork, and interpersonal skills.

• Able to work independently and collaboratively.

• Experience working with clients with special needs.

• Candidate with administrative experience will be advantageous.

You will report to the Hougang lead and Team Lead to:

• Liaise with both internal and external stakeholders for outreach and volunteering opportunities
• Follow-up on volunteer enquiries, screen, assess, match and orientate volunteers to the services of the organisation
• Facilitate & maintain good working relationships with stakeholders and community partners
• Implement effective volunteer management system including recruitment, training, deployment, reward, retention and recognition
• Evaluate all aspects of volunteer programmes to ensure effectiveness and implement changes as appropriate
• Develop strategy and operationalise plans to market the services and volunteering opportunities of the organisation to community and corporate partners
• Monitor digital platforms on information and updates on SG Cares VC and partners
• Prepare quarterly Progress reports

Requirements:

• Diploma or Bachelor’s Degree in mass communication, marketing, human resources, social studies or equivalent; relevant field will be desired and/or
• At least 1 – 2 years of working experiences in relevant fields / sector or has interest in community relations work
• Understand community relations work & driven by a passion for the community
• Enjoy working in a hybrid environment
• Good written and verbal communications – no fear of people engagement at all
• Strong stakeholder management and people skills to work collaboratively with volunteers from varying organisations and companies
• Able to multi-task, have high attention to detail and work independently with minimum supervision as well as respecting teamwork and dynamics
• Empathetic and Observant to people/situations, being able to read the room and navigate partnerships accordingly
• Keen and a good flair in digital communications tools
• Proficient in basic computer applications, including Outlook, Word, Excel, Powerpoint

Location: Hougang

If you are interested to join us, please apply via Fei Yue Career Portal: https://careers.fycs.org/

For your privacy and security, kindly refrain from including your NRIC number in your application form or resume.

As part of the Sector Landscape Review Programme Office team, you will play a pivotal role to review and co-drive the planning of the community care sector together with Ministry of Health (MOH) and the Sector, and develop/shape strategies to achieve AIC’s objectives for the aging population.

• Lead the work with MOH and relevant stakeholders to develop and implement plans as well as build partnerships within Community Care Sector to achieve coordinated care for the seniors and anchor care within the community. This includes the funding design and how to create incentives that drive desired behaviours/outcomes, and to develop evaluation plan.
• Drive the transformation of sector which includes the planning and conceptualisation of the future Community Care Sector
• Establish and manage team and partnerships with relevant stakeholders for data collection, tracking and analysis to recommend initiatives/measures to support the needs and development of the Community Care Sector
• Contribute to the overall planning and development of the key workstreams under the Programme Office, and to ensure alignment with policy objectives
• Support secretariat duties for key meeting platforms
   

Job Requirements

• A recognised degree with at least 8 years of relevant experience, preferably with prior experience in strategy/policy development and/or community care sector, or familiar with national healthcare/long-term care related policies. 
• Strong analytical skills and attention to detail, with effective interpersonal, stakeholder management, and written communication abilities
• Able to work well independently and collaboratively in a team setting
• Proactive, self-motivated, and adaptable to fast-paced, dynamic environments; capable of managing multiple projects concurrently
• Comfortable with ambiguity and demonstrates flexibility in navigating evolving situations
• Good working knowledge of project and programme management, including data reporting and analysis

Work Location: Mapletree Business City

Working Hours: Mon to Fri Office Hours

Monthly Salary: $3450 per month

11 Months Contract

Job Scope:

• Execute day-to-day administrative work
• Work with marketing team to regularly collate partners content for marketing communications, manage the marketing calendar and artworks for the team etc.
• Coordinate and execute events/ programme requirements with partners and event organiser.
• Coordinate and execute development of events logistics, tracking of the progress and run on-the-day activities.
• Manage activities at events that includes partner and programme management, marketing assets creation etc.
• Manage and compile events’ post-reporting requirements and data tracking.

Requirements:

• Degree in Business Administration/Mass communication
• Experience in project and budget management, business administration
• Good writing and communication skills
• MS Office suite (especially Excel)
• Independent worker

Kindly send in your resume to vivien.khaw@tg-hr.com

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Required Skills & Experience

•10-12+ years of experience in data migration on enterprise HCM or ERP transformation programmes, with demonstrated ownership of the migration workstream — not just execution within it.

•Proven track record of leading client conversations to define migration scope and approach, including facilitating workshops and driving decisions with senior stakeholders.

•At least 3 full-lifecycle Oracle HCM Cloud (Fusion) implementations with accountability for data migration delivery end to end.

•Sufficient Oracle HCM data knowledge to scope objects confidently across Core HR, Payroll, Talent, Compensation, Benefits, and Absence — and to challenge and advise the client with authority.

•Demonstrated ability to manage and direct a delivery team, maintaining quality and pace in a pressured programme environment.

•Strong facilitation and communication skills — comfortable running workshops, chairing governance meetings, and presenting to senior client stakeholders.

•Experience managing migration risks, issues, and dependencies within a complex, multi-workstream programme.

Desirable

•Experience leading migrations from legacy platforms such as SAP HCM, PeopleSoft, Workday, or bespoke HR systems.

•Working/ hand on knowledge of Oracle HCM data loading tools (HDL, FBDI, Spreadsheet Loader) sufficient to guide and review the team's technical outputs

•Oracle HCM Cloud certification in one or more modules.

•Prior experience in a consulting / Big 4 or System Integrator environment.

•Familiarity with data governance and data privacy frameworks in the context of HR data migration.

Job Summary:

The incumbent is responsible to oversee programme planning and implementation, building collaboration with stakeholders to organise inclusive activities, strategize and deliver services to benefit and make an impact to the needs of clients under Enabling Services Hub (ESH) and TOUCH Special Needs Group (TSNG).

Principal Responsibilities and Duties:

1. Plan, publicise, conduct and/or deliver on sit and community programmes for Persons with Disabilities (PwDs), such as bite sized courses, social inclusion activities with the local community.
2. Plan and deliver support and services for caregivers of PwDs such as respite services and caregivers support groups.
3. Perform needs assessment to ascertain service needs, interests and gaps of PwDs and caregivers
4. Manage the well-being and safety of the PwDs during the programme.
5. Implementation and evaluation of ESH programmes and social inclusion events with community partners.
6. Work closely with stakeholders e.g grassroot partners, SSA, CDC to look into collaboration of programme
7. Work with volunteers’ team to publicise volunteers’ opportunity for supporting PwDs in programme.
8. Ensure smooth daily operation (including programmes) of centre, including maintenance of premises to ensure client safety and cleanliness.
9. Collaborate with staff under TSNG or other services on special projects on an ad-hoc basis.

Working Conditions:

• 5 day work week: Mon-Fri (Weekend as and when needed)
• Location: Jurong

Requirements:

1. Degree holder.
2. At least 2 - 5 years or more of related experience
3. Prior experience in programme management or working with PwDs will be an added advantage.
4. Excellent verbal and written communication, problem solving and administation skills.
5. Excellent programme planning and facilitation skills.
6. Adept at Microsoft Office

Key Highlights

• Contract Duration: 1 year
• Salary: $2,500 – $2,900
• Working Hours: Mon – Thu: 8.15 – 5.45pm | Fri: 8.15am – 5.15pm
• Work Location: Armenian Street, Singapore

Key Responsibilities

Education & Access Programmes (Tours, Workshops, Exhibitions)

• Manage and monitor school booking systems for museum programmes
• Handle enquiries and coordination for school visits via email and phone
• Manage bookings and communications with access/community groups
• Welcome school and community groups and support crowd control during peak periods
• Prepare and monitor learning resources (activity cards, worksheets, booklets, etc.)
• Coordinate logistics and equipment for workshops and programmes
• Support onsite and online programme delivery

Content & Programme Support

• Assist Education Managers in research and content development for Early Childhood, Education, and Access programmes
• Maintain exhibition interpretive spaces
• Assist in dissemination of marketing materials (brochures, newsletters, resource kits)

Administration & Reporting

• Collate programme statistics and KPIs
• Maintain records and booking data
• Support general administrative and ad-hoc duties as assigned

Requirements

• Diploma or Degree in Arts Management, Education, Art, History, Museum or related field preferred
• Able to manage large student groups (up to 80 participants per session)
• Strong written communication and email management skills
• Proficient in Microsoft Office (especially Excel), Microsoft Teams, Outlook, and online booking systems
• Comfortable handling high-volume stakeholder communication (teachers, vendors, partners)
• Experience in education or museum settings is an advantage

Only shortlisted candidates will be notified.

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants.

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

Museum-Based Learning (MBL) programme is a nation wide initiative by a public heritage organisation and a national education authority, supporting Primary 3 students in learning about Singapore’s multicultural heritage.

Key Responsibilities

• Manage programme administration, school bookings, and schedules
• Handle enquiries from schools and stakeholders
• Support planning, publication, and delivery of programmes
• Coordinate with stakeholders and manage logistics
• Maintain records, reports, and feedback
• Assist in developing activities and procurement of materials

Requirements

• Diploma/Degree in relevant fields or experience in events/programme coordination
• Proactive, organised, and detail-oriented
• Strong communication and teamwork skills
• Proficient in MS Office
• Comfortable with remote and on-the-go work

Working location : Work across Geylang Serai & Bugis

Salary range S$3000.00 – S$3,300.00

We regret to inform that only shortlisted candidates will be contacted.

PERSOL Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating  suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy. Our full Privacy Policy is available at https://www.persolsingapore.com/policies.  If you wish to withdraw your consent, please drop us an email sg.dataprotection@persolapac.com to let us know. Please feel free to contact us if you have any queries

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/Senior-ExecutiveAssistant-Manager-%28Programme-Administration%29%2C-Undergraduate-Studies-Office/31752-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Senior Executive / Assistant Manager plays a key role in supporting both administrative and student-service functions for the NUS Business School undergraduate programme. This includes overseeing academic and university-level processes, while working closely with students, faculty members, academic departments, and other University units.

This role is well suited for an independent, organised, and detail-oriented professional who is able to manage multiple stakeholders effectively. The incumbent will also support the Team Lead in driving continuous improvement through automation, process refinement, data analysis, and course projection.

Duties and Responsibilities

1) Programme Administration & Student Support

• Support the Course Registration Exercise, including system setup, appeals processing, and student enquiries.
• Administer Independent Study Course (ISC), including application review, course allocation, monitoring timelines, and gathering student feedback.
• Support BIZ Dissertation, including application review, course allocation, appointment of examiners, presentation and grade submission.
• Host the Advance Placement Test (APT), including registration, test setup, release of results, invigilation, and Advance Placement Credit (APC) posting.
• Review Leave of Absence (LOA) applications, including assessing documents and preparing recommendations to the Deanery.
• Process the University Withdrawal requests, including document review, student advisory & counselling.

2) Faculty Support & Engagement

• Work closely with faculty members, supervisors on ISC/dissertation/APT and related matters (e.g., topic scoping, supervision logistics, grade scheme alignment) to uphold academic rigour and integrity.
• Build strong working relationships with department administrators and faculty members to support the smooth operations of the Undergraduate Office.
• Provide administrative and operational support to faculty members, academic departments, and the Deanery as required

3) Student Experience & Service Delivery

• Monitor student progress for ISC and dissertation modules through periodic checks and follow-up on submission timelines.
• Ensure clear, timely, and consistent communication to students on expectations, requirements, timelines, and assessment criteria.
• Manage student enquiries professionally and provide guidance, including referral to relevant stakeholders where appropriate.

4) Operations, Governance & Continuous Improvement

• Ensure all processes comply with University and School policies and regulations.
• Review end-to-end workflows, identify gaps, and propose improvements to enhance efficiency, accuracy, and service quality.
• Participate in curriculum team-related initiatives such as automation projects, process improvement, data analysis).

5) Stakeholder & Team Collaboration

• Collaborate closely with colleagues across the Undergraduate Studies Office, departments, faculty members, and central University units.
• Provide guidance and advisory support to department administrators and faculty members on academic processes when required.
• Prepare statistics, reports, and recommendations to support decision-making by senior management.

Qualifications

• Bachelor’s degree, preferably in business-related field.
• At least 3 years of relevant experience in higher education administration, programme management, or student support.
• Strong communication and interpersonal skill, with attention to detail and the ability to manage multiple deadlines.
• Service-oriented, patient and mature when handling student or academic matters.
• Able to work well in a structured but evolving academic environment.
• IT-savvy; candidates who can demonstrate good knowledge or experience in implementing automation (power automate) or AI projects, data analysis (using power BI) would be strongly considered.

(Appointment job grade will commensurate with the selected candidate's experience)

The Company

Our client is a well-established listed European manufacturing company, with global presence and stable growth over the years. Singapore is one of key strategic regional headquarter. And they are seeking an experienced Global Finance Director to lead its supply chain finance and procurement finance functions. This is a strategic leadership role with responsibility and overview of financial governance, business partnering, operational finance, reporting, and performance management across a complex regional footprint.

The Role

Reporting to Global Finance VP, you will serve as a strategic finance business partner to the global leadership and operational leaders, and provide insight and financial guidance to support business performance and decision-making. You will lead the global supply chain and procurement finance function within the group. You will also be involved in system integration or special projects with global stakeholders across multiple functions and geographies.

Your Profile

• Recognised accounting qualification (CPA, CA, ACCA or equivalent).
• Proven track record in a senior finance leadership role within a multinational environment.
• Strong experience with relevant industry knowledge (manufacturing/pharma/semiconductor) to support complex regional operations.
• Strong analytical and commercial acumen with the ability to translate data into strategic business insights.
• Experience driving finance transformation, process improvement, or operating model enhancements.
• Effective stakeholder management and influencing skills across executive and operational levels.
• Resilient, hands-on, and solutions-oriented leadership style.
• Experience working across international and matrix organisations preferred.

Apply Today

Please send your resume, in WORD format only and quote reference number EH13426516, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No.: 07C5595 | Elaine Huang Xiaoyi EA Registration no.:  R1770520

About Company:

Our Company is a full-service gaming entertainment marketing agency that believes in forging meaningful connections between brands, creators, and fans. Our value proposition lies in our ability to connect products and services with audiences in culturally relevant ways, generating next-generation impressions that truly resonate with the gaming community.

Job Overview:

We are seeking a seasoned and connected Sales & Accounts Director to lead our client acquisition and relationship management efforts. This role is ideal for a commercially driven professional with an existing network of brand, agency, and industry contacts that can be activated to drive immediate sales opportunities.

As a senior leader, you will shape and execute our sales strategy, close key deals, and foster long-term partnerships across the gaming and entertainment ecosystem. The ideal candidate thrives in a fast-paced, culturally fluent environment and brings both strategic oversight and hands-on execution to the table.

Key Responsibilities:

Leverage Existing Network

Activate your established relationships with brands, agencies, media partners, and gaming stakeholders to open doors, secure meetings, and drive high-value partnerships from day one.

Strategic Sales Leadership

Design, implement, and optimize overarching sales strategies to drive revenue growth, expand market reach, and position company as a leading force in gaming entertainment.

Client Acquisition & Retention

Identify, pursue, and close new business opportunities while nurturing long-term, trusted client relationships through outstanding service and impactful results.

Business Development Execution

Oversee the full sales cycle—from lead generation and pitch creation to contract negotiation and deal closure—with a focus on scalability and profitability.

Proposal & Deal Structuring

Lead the creation of strategic proposals, customized pitch decks, and pricing models aligned with client goals and company’s capabilities.

Cross-Functional Integration

Partner with creative, strategy, talent, and production teams to ensure seamless integration of client goals into deliverables and campaign execution.

Revenue Forecasting & Reporting

Own sales forecasting, track key metrics, and deliver regular performance insights to the executive team. Drive business growth through new business development, upselling, and securing strategic partnerships.

Sales Process Optimization:

Continuously evaluate and refine internal sales and account management processes to enhance efficiency, scalability, and client satisfaction.

Team Development

Mentor junior team members, set KPIs, and help scale the sales and accounts function as the company grows.

Qualifications

 Fluency in English; proficiency in additional languages is a plus.

 1–2 years of experience in sales, business development, or client servicing within a gaming, digital entertainment, or creative agency environment.

 Proven track record of generating revenue through an established network of contacts.

 Deep understanding of the gaming, esports, creator economy, and digital culture.

 Strong executive presence with excellent negotiation, communication, and presentation skills.

 Highly organized, self-driven, and results-oriented with a strategic mindset.

 Comfortable navigating ambiguity and leading in a fast-paced, ever-evolving industry.

 Experience leading cross-functional teams and managing complex projects.

 Entrepreneurial spirit and strong commercial instincts.

 Exceptional organizational skills and attention to detail.

Working hours:

Mon to Fri, 11am to 7pm

About Alphatok Alphatok is a Singapore-based B2B AI technology company focused on delivering practical, enterprise-grade AI solutions. We help enterprises and government organizations adopt AI through: AI-driven business systems (CRM, ERP, intelligent workflow platforms) AI Agents, RAG, and private LLM deployments Custom enterprise software development and long-term technical support

Job Summary

You will lead the full sales cycle to drive commercial growth for Alphatok’s B2B AI business. This role involves shaping go-to-market strategies, managing complex enterprise sales, and delivering AI-driven transformation solutions to diverse clients.

Responsibilities

Business Development & Sales

• Identify, develop, and close B2B sales opportunities with enterprises, government bodies, and mid-to-large organizations to drive revenue growth
• Sell AI software solutions, customized systems, and long-term service contracts by aligning offerings with client needs
• Translate customer business challenges into tailored, commercial AI solutions that address strategic objectives

Client & Solution Engagement

• Collaborate with technical teams to design and present AI-driven solutions that meet client requirements
• Lead client meetings, deliver solution presentations, prepare proposals, and negotiate contracts to secure deals
• Build and maintain long-term client relationships to drive contract renewals, upselling, and cross-selling opportunities

Sales Strategy & Team Building

• Contribute to the development of sales strategies, pricing models, and sales process improvements to enhance effectiveness
• Support the design and optimization of CRM and sales management workflows to improve sales operations
• Mentor junior sales or pre-sales team members, fostering their professional growth and enhancing team capabilities

Required competencies and certifications

• 3+ years of B2B sales experience in software, IT services, SaaS, or digital transformation
• Proven ability to manage enterprise-level deals with long sales cycles independently
• Strong capability to sell complex, solution-based offerings
• Demonstrated interest in AI, software, and emerging technologies

Preferred competencies and qualifications

• Background in AI, SaaS, system integration, or consulting firms
• Experience in the Singapore or Southeast Asia market
• Exposure to government, large enterprise, or regulated-industry clients
• Strong English communication skills

The State Street Alpha team is seeking an experienced Client Solutions Lead to drive solutions for our clients across all aspects of our Alpha Front to Back platform. Applicants should have a proven track record of understanding and aligning client requirements with enterprise solutions by collaborating with stakeholders including global business architects and product owners to identify business solutions that meet client and product outcomes. This role will be engaged from the start of any new client/prospect interaction, driving solutions and operating model design through the sales process, supporting the implementation to ensure the solution delivered is in line with expectations, and supporting the ongoing client relationship to ensure the client receives maximum value from the Alpha platform.  Applicants should be comfortable working in a high growth, complex, fast paced environment helping to drive the firm’s strategy and Alpha product capabilities. This role will have a particular focus on supporting large, multi asset class, global Investment Managers and as such, applicants should have extensive front to back experience across both public and private markets within the investment management industry.

Key Responsibilities

• Act as a senior, trusted client partner, managing relationships, communication, and client sentiment throughout solution design and delivery

• Consult with Clients to understand their strategy, business objectives, operating model needs and challenges

• Provide subject matter expertise and industry experience to lead Alpha solution discussions

• Capture the current end to end model of the client, and articulate future Alpha value proposition including integration between all stakeholders and state of the art technology architectures

• Solution complex operating models based on detailed understanding of client scope, requirements and goals

• Where multiple solutions may be available, lead discussions and detailed analysis to ensure there is a rigorous review to determine the best solution for the client and the Alpha business

• Conduct in-depth analysis of client workflows to identify opportunities for optimization and automation

• Translate requirements into clear Business Requirement Documents (BRDs) and Business Solution Documents that bridge current state needs to strategic outcomes

• Work with teams across State Street to drive strategic alignment, identify challenges in operating model design and call out areas that may require technology builds and changes to the existing operating model

• Influence internal best practice on the approach to operating model design including decision tree criteria where State Street has more than one option to resolve a client requirement

• Grow your individual knowledge of Alpha and the broader State Street solution set such that you can engage across client types on a multi-product basis

• Provide support for Request for Information / Proposals and client presentations

• Ensure solutions align to Alpha product principles, long‑term standards, and scalability objectives

• Apply strong emotional intelligence to manage escalations, resolve tensions, and maintain momentum across internal teams and client stakeholders

• This is a sole contributor role, although will require extensive collaboration and influence across the organisation

What We Value

• Leadership and an ability to bring together teams across different levels and disciplines within the organization

• Exceptional communication and presentation skills, with the ability to distill complexity into clear, actionable narratives

• Curiosity, strong critical thinking, problem solving, decision making and relationship management skills

• Deep understanding of enterprise platforms, solution architecture, and large‑scale implementation delivery

• Extensive experience in Front and Middle Office within the Global Investment Management industry

• Proven track record in designing and implementing complex solutions.

• Strong client relationship management skills, with the ability to build trust, credibility, and long‑term partnerships

• The Enterprise Culture traits and behaviors – Choose to own it, Break through Silos, Deliver results through integrity, Do Better Every Day, Care for colleagues, clients and community

• Ability to translate business requirements into detailed technical requirements and vice versa

• Ability to work in a team environment, secure team and stakeholder buy-in, and motivate team to accomplish goals and objectives

Education & Preferred Qualifications

• Demonstrated experience working on large transformational programs

• Strong understanding of financial markets and investment management processes, including back office functions. Experience with front-to-back investment servicing and operations functions is preferred

• Knowledge of front and middle office technology is an advantage, such as Charles River, Blackrock Aladdin, Thinkfolio, SimCorp Dimension, Markit EDM, Eagle Pace, etc.

• Experience with Agile software development, highly configurable systems and leading testing techniques

• Knowledge of Compliance, Performance, Risk and Analytics would also be an advantage

• Ability to travel across the region as required