Role Overview:

The lead is responsible for leading demand forecasting and capacity planning to ensure optimal staffing strategies that support service level targets across all channels.

This role supervises the WFM analyst team, governs the forecasting methodology, and oversees workforce planning deliverables, enabling the WFM Manager to focus on strategic initiatives, stakeholder management, and long-term workforce optimization.

Job Responsibilities:

Forecasting & Capacity Planning

• Lead the development and governance of short-term and mid-term demand forecasts across all service channels (calls, email, chat, etc.).
• Translate forecasted demand into FTE requirements using workforce planning methodologies.
• Develop capacity planning models to determine staffing requirements, resource allocation, and service level feasibility.
• Support annual headcount planning, manpower budgeting, and hiring projections in collaboration with Operations and HR.
• Ensure forecast assumptions, methodology, and planning parameters are consistently applied and documented.

Scheduling Governance & Resource Optimization

• Oversee workforce scheduling frameworks to ensure coverage aligns with forecasted demand and capacity plans.
• Ensure scheduling strategies are aligned with staffing plans, shrinkage assumptions, and operational constraints.
• Guide analysts in implementing strategies to optimise service-level performance and workforce utilization.
• Monitor staffing allocation across functions and channels to support cross-function resource optimisation when required

WFM Team Leadership

• Supervise and guide WFM analysts responsible for forecasting support, scheduling execution, and reporting.
• Review analysts’ outputs, including forecast models, staffing plans, and operational reports.
• Establish structured workflows, ownership, and deliverable timelines within the WFM team.
• Provide coaching to develop analytical and workforce planning capabilities across the team.

WFM Performance Monitoring & Reporting

• Monitor key workforce planning metrics such as Service Level, Forecast Accuracy, Shrinkage, Occupancy, and Staffing Utilization.
• Provide structured insights and analysis to support operational decision-making.
• Maintain reporting frameworks and dashboards (Excel / Power BI) to ensure visibility of workforce performance.

Requirements & Qualifications

• 6-8 years of experience in Workforce Management, Capacity Planning, or Contact Center Operations.
• Minimum 2 years of team leadership or supervisory experience in WFM or operations analytics.
• Strong understanding of contact center forecasting methodologies and capacity planning models.
• Advanced skills in Excel, data analysis, and reporting tools (e.g., Power BI), with working knowledge of DAX and SQL.
• Strong analytical thinking and attention to detail.
• Good communication skills and ability to work collaboratively in a team setting.
• Self-motivated and eager to learn new tools and techniques.
• Able to manage multiple tasks and deadlines independently.
• Comfortable working with large data sets and resolving data inconsistencies.
• Open to Malaysians only

Competencies

• Strong analytical thinking and structured problem-solving ability.
• Ability to translate operational data into workforce planning decisions.
• Strong stakeholder management and communication skills.
• Leadership capability to manage analyst teams and drive operational discipline.

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance

職位概述：

該負責人負責領導需求預測和產能規劃，以確保最佳的人員配備策略，從而支援所有管道的服務水準目標。

該職位負責監督 WFM 分析師團隊，管理預測方法，並監督勞動力規劃交付成果，使 WFM 經理能夠專注於策略性舉措、利害關係人管理和長期勞動力優化。

工作職責：

預測與產能規劃

• 領導制定和管理所有服務管道（電話、電子郵件、聊天等）的短期和中期需求預測。
• 運用勞動力規劃方法，將預測需求轉化為全職員工（FTE）需求。
• 建立產能規劃模型，以確定人員配備需求、資源分配和服務水準可行性。
• 與營運和人力資源部門合作，支援年度人員編制計劃、人力預算和招聘預測。
• 確保預測假設、方法和規劃參數一致地應用並記錄在案。

調度治理與資源優化

• 監督員工排班框架，確保人員配備與預測的需求和產能計畫相符。
• 確保排班策略與人員配備計畫、人員縮減假設和營運限制一致。
• 指導分析師實施優化服務水準績效和勞動力利用率的策略。
• 監控各職能部門及通路的人員配置狀況，以便在需要時支援跨職能資源最佳化。

WFM團隊領導

• 監督和指導負責預測支援、調度執行和報告的 WFM 分析師。
• 審查分析師的成果，包括預測模型、人員配置計畫和營運報告。
• 在勞動力管理團隊內部建立結構化的工作流程、責任歸屬和交付時間表。
• 為團隊提供指導，以提升其分析能力和人力資源規劃能力。

WFM績效監控與報告

• 監控關鍵的人力資源規劃指標，例如服務水準、預測準確率、人員流失率、入住率和人員利用率。
• 提供結構化的見解和分析，以支援營運決策。
• 維護報表架構和儀表板（Excel / Power BI），以確保員工績效的可見度。

要求和資格

• 6-8 年勞動力管理、產能規劃或呼叫中心營運經驗。
• 至少 2 年 WFM 或營運分析的團隊領導或主管經驗。
• 深入了解呼叫中心預測方法和容量規劃模型。
• 精通 Excel、資料分析和報表工具（例如 Power BI），並具備 DAX 和 SQL 的工作知識。
• 較強的分析思考能力和注重細節。
• 良好的溝通能力和團隊合作能力。
• 自我激勵，渴望學習新工具和技術。
• 能夠獨立管理多項任務並按時完成。
• 能夠熟練處理大型資料集並解決資料不一致問題。
• 僅限馬來西亞公民參加

能力

• 較強的分析思考能力及結構化問題解決能力。
• 能夠將營運數據轉化為勞動力規劃決策。
• 較強的利害關係人管理和溝通能力。
• 具備管理分析師團隊和推動營運紀律的領導能力。

福利待遇

• 附近公共交通
• 中心位置
• 醫療保險

We are seeking a detail-oriented and organized Finance & Payroll Executive to manage payroll processing, financial administration, and accounting support functions. The ideal candidate will ensure accurate payroll execution, maintain financial records, support statutory compliance, and assist in day-to-day finance operations.

Key Responsibilities

Payroll Administration

• Process monthly payroll accurately and on time.

• Maintain employee payroll records, attendance, leave, overtime, and claims.

• Ensure compliance with statutory requirements including CPF, IRAS, SDL, and other government-related submissions.

• Prepare payroll reports, payslips, and reconciliation schedules.

• Handle payroll-related queries from employees.

Finance & Accounting

• Manage accounts payable and accounts receivable functions.

• Prepare invoices, payment vouchers, and bank reconciliations.

• Maintain proper accounting records and documentation.

• Assist in month-end and year-end closing activities.

• Support budgeting, forecasting, and financial reporting processes.

• Liaise with auditors, banks, vendors, and government agencies when required.

Administrative & Compliance Support

• Ensure compliance with company policies and financial procedures.

• Maintain confidentiality of payroll and financial information.

• Assist in improving payroll and finance processes for operational efficiency.

• Support ad-hoc finance and administrative duties assigned by management.

Requirements

• Diploma or Degree in Accounting, Finance, Business Administration, or related field.

• Minimum 2–3 years of experience in payroll and finance/accounting functions.

• Knowledge of Singapore payroll regulations and statutory submissions is preferred.

• Proficient in Microsoft Excel and accounting/payroll software.

• Strong attention to detail, accuracy, and organizational skills.

• Ability to handle confidential information professionally.

• Good communication and interpersonal skills.

Preferred Skills

• Experience with accounting systems such as Xero, QuickBooks, SAP, or MYOB.

• Familiarity with employment regulations and HR administration.

• Ability to work independently and meet deadlines in a fast-paced environment.

Job Summary

The HR & Admin Executive will play a key role insupporting the human resources and administrative functions within theorganization. The role involves handling payroll processing, HR documentation,employee engagement activities, and ensuring compliance with statutoryrequirements. The ideal candidate will work closely with various departments,such as Operations and Finance, to ensure smooth payroll processing, statutorysubmissions, and other HR-related tasks. The HR & Admin Executive will alsocontribute to process improvements, recruitment, and ISO audit preparations.

Responsibilities

• Handle end-to-end processing of monthlypayroll 
• Handle end-to-end recruitment process
• Process CPF, IR8A, IR21, NS make-up pay claim,Government-Paid Leave claim, and government grant
• Submit statutory report and survey to theauthorities such as MOM surveys, wage surveys, etc
• Support Increment/Bonus Exercise
• Draft and prepare HR related letters (i.e.Disciplinary, Contracts, Confirmation, Extension of Probation, Promotion, etc.)
• Leave Administration
• Work closely with Operations and Financedepartment on payroll and billing matters 
• Assist in Foreign Worker Levy matters 
• Administer work injury compensation (WICA)matters (MOM iReport and claim submission) 
• Process foreign worker medical insurance, publicliability insurance and medical claims in a timely manner 
• Maintain accuracy of HR database, timely update& processing of employee records in HR system 
• Ensure all documentations are properly filed(i.e. P-Files, E-P Files)
• Design, implement, and manage employeeengagement programs (i.e. employee communication platforms and activities,etc.) 
• Handle work pass applications, renewals,cancellations, appeals, etc. 
• Coordinate training and development need foremployees
• Involve in ISO Audit Preparation and licenserenewals process 
• Review work processes and standard of procedure(SOP) for HR Department
• Review all work done by HR and Admin team
• Assist in yearly performance appraisal exercise
• Administer new project preparation 
• Prepare relevant reports for Managementreview 
• Any other duties assigned

JobRequirements

• Bachelor’s degree/Diploma in Human Resources,Business Administration, or a related field.
• Minimum of 2-4 years of experience in HR oradministrative roles, with a strong understanding of HR functions andprocesses.
• Proficiency in HR information systems andpayroll software.
• Strong organizational and communication skills.
• Ability to handle multiple tasks and prioritizeeffectively.
• Knowledge of relevant labor laws andregulations.
• Attention to detail and accuracy indocumentation.

Responsibilities:

• Manage end-to-end recruitment activities for non-managerial positions, including reviewing job descriptions, posting job advertisements, liaising with recruitment agencies, screening and shortlisting candidates, arranging and conducting interviews, and facilitating candidate selection.

• Provide corporate HR support and act as an HR business partner to local business units.

• Provide HR advisory and operational support to business leaders and employees on a broad range of HR matters.

• Support the Manager in administering the Employee Performance Management System and Employee Learning & Development initiatives.

• Support the planning and implementation of employee engagement initiatives across the organization.

• Assist in the development, implementation, and coordination of HR projects and initiatives.

• Prepare HR analytics, reports, and statistical data for management review and decision-making.

• Assist in reviewing and updating HR policies and standard operating procedures to ensure compliance with company guidelines and statutory regulations.

• Support the Manager in coordinating with the company’s sustainability function.

• Provide regional HR support to subsidiaries, including full-spectrum HR business partnering support to the Thailand subsidiary.

• Support HR operations for the Thailand subsidiary in accordance with established standard operating procedures.

• Handle payroll administration, leave management, and taxation matters for both local employees and overseas employees at the Thailand subsidiary.

• Coordinate with auditors on payroll audit matters for the Thailand subsidiary.

• Support the Thailand subsidiary’s annual salary review and promotion exercises.

• Assist the Manager in reviewing and enhancing employee compensation and benefits programs for the Thailand subsidiary.

• Perform any other HR-related duties as assigned by the Manager.

Requirements

• Bachelor’s Degree or Diploma in Human Resource Management, Business Administration, or related disciplines.

• Minimum 5 years of HR generalist experience, including exposure to regional payroll administration and compensation & benefits
  

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your resume to ref71@trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lee Jia Xiang

EA Personnel Reg No: R25158171

Senior HR Executive (Payroll & HR Operations)

Our client, a well-established organisation in the preschool sector, is seeking a hands-on Senior HR Executive (Payroll & HR Operations) to join their HR team.

Reporting to the HR Manager, the successful candidate will be responsible for managing payroll and supporting the full spectrum of HR operations across multiple preschool centres.

Key Responsibilities

Payroll Administration

• Manage end-to-end monthly payroll processing and ensure timely and accurate salary payments.
• Maintain payroll records and ensure compliance with CPF, IRAS, NS make-up pay claims, leave administration, and statutory requirements.
• Process payroll-related updates, including new hires, resignations, salary adjustments, leave records, and employee data changes.
• Handle payroll-related queries and ensure prompt resolution.
• Generate payroll reports and support payroll audits when required.

HR Operations

• Support the full employee lifecycle, including onboarding, confirmation, contract renewals, transfers, and offboarding activities.
• Prepare employment contracts, HR letters, and employee-related documentation.
• Maintain accurate employee records and HR databases.
• Administer employee benefits, insurance, leave management, and HR-related claims.
• Ensure HR documentation and processes comply with company policies and employment regulations.

Work Pass Administration

• Handle work pass applications, renewals, cancellations, and related MOM submissions.
• Monitor work pass expiry dates and ensure timely follow-up actions.
• Maintain proper documentation and compliance with MOM requirements.

Recruitment & Employee Support

• Support recruitment activities, including interview coordination, onboarding arrangements, and pre-employment documentation.
• Provide day-to-day HR operational support to employees and centre leaders.
• Respond to employee enquiries and support HR initiatives as required.

HR Reporting & Compliance

• Prepare HR reports, manpower statistics, and employee-related reports.
• Support audits, compliance requirements, and government-related submissions.
• Assist in the review and implementation of HR policies, procedures, and process improvements.

Requirements

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 5 years of relevant HR experience, preferably in a full-spectrum HR role.
• Proven experience managing end-to-end payroll in-house for at least 100 employees.
• Hands-on payroll processing experience is essential.
• Experience handling work pass applications, renewals, and cancellations.
• Good knowledge of Singapore Employment Act requirements and HR best practices.
• Proficient in HRIS and payroll systems.
• Strong attention to detail and ability to handle confidential information with discretion.
• Able to work independently and effectively within a lean HR team environment.

Preferred Experience

• Experience in the preschool, education, healthcare, social service, or non-profit sectors will be advantageous.
• Experience supporting employees across multiple sites or centres will be an advantage.

EA Personnel: Sim Ee Targa

EA Reg ID: R1102530

EA Licence No.:24C2359

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.

• Are you ready for a Human Resources transformation role with a strong focus on HR to Time and Payroll Integrations?
• Do you want to work for a very large global organisation, within a high-performing and supportive team?
• Does your experience include identifying and implementing HR process improvement and standardization in the time and/or pay space?
• Do you have experience or a strong interest in how HR processes flow between HR, Time and Payroll teams and systems?
• Do you enjoy helping HR business users to turn requirements into process design decisions?

If so, then let’s talk!

In this role, you will work with stakeholders and team members from across the globe supporting HR and Operational leaders within regions and countries by designing, documenting and implementing global Work Time and Pay processes with a strong focus on integrations to our external providers.

You will work closely with your IT colleagues in implementing these processes and integrations within and from the global HR system, as well as contributing towards the change management of this implementation through your network of stakeholders. You will continually look for opportunities to improve; utilizing skills in HR process re-engineering and business change management, ensuring we remain an essential part of everyday life.

Your key accountabilities include:

• Provide expertise and analysis on Business Process Optimization issues regarding design and documentation of the Work Time and Pay process globally
• Interpret and test interface design to ensure robust delivery of Time and Payroll data to external vendor systems
• Responsible for end-to-end processes, collection, assessment, documentation and standardization of existing processes
• Identify and analyze risks, propose mitigation actions and suggest solutions for resolution of escalations
• Perform end-to-end standardization of the Work Time and Pay processes in alignment with BPO peer group and assigned stakeholders outside the HR organization
• Design and incorporate suggested and approved changes to the Work Time and Pay process; communicate changes to affected teams; keep all documentation regarding Work Time and Pay process up-to-date; design and implement approved changes in the local adaptions of the Target Operating Model (TOM)

What are we looking for from you?

• Good understanding of payroll processes – Essential
• Experience in the design and implementation of payroll or time interfaces (not coding) – Essential
• Strong IT skills and knowledge of MS Office packages – Essential
• Experience of Work Time & Pay processes within HR systems, such as Oracle Cloud, Workday, SAP – Essential
• Very good business English
• Demonstrated ability to work cross functionally/divisionally with other staff

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.

• Basic $3,000 - $4,000 + AWS
• Well Established Medical Implant Distributor
• Working Location: Tiong Bahru
• Working Days: Monday - Friday
• Working Hours: 9.00am - 6.00pm

Responsibilities:

1. Recruitment & Workforce Expansion

• Support company growth by leading the recruitment of nursing professionals for locum, part-time, and ad-hoc surgical assistance assignments, ensuring a strong and qualified talent pipeline.

2. Credentialing & Regulatory Compliance

• Oversee the verification and maintenance of all professional credentials, including Singapore Nursing Board (SNB) registration, practicing certificates, and Basic Life Support (BLS) certifications, ensuring full compliance prior to deployment.

3. Onboarding & Employment Administration

• Manage the onboarding process and prepare employment agreements for part-time, locum, and ad-hoc staff, ensuring compliance with the Employment Act and company policies.

4. Payroll, Compensation & Benefits Administration

• Administer monthly payroll processing, including basic salaries, sales commissions, warehouse overtime claims, CPF contributions, and IR8A tax submissions. Manage employee leave records and medical benefits administration.

5. Employee Relations & Culture Development

• Serve as the key liaison between clinical personnel, office employees, and warehouse staff, fostering effective communication, employee engagement, and a positive workplace culture.

6. Management & HR Advisory

• Coordinate annual performance appraisal exercises and provide strategic HR support and advisory services to the General Manager on employee-related matters and organizational development initiatives.

Job Requirement:

• Diploma or Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 1–3 years of hands-on HR experience with experience in managing a locum, part-time, or shift-based workforce is a plus.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities

·      Procurement Governance &Compliance

·      Oversee procurement lifecycle(PR, PO, invoicing, vendor documentation) ensuring strict adherence to procurement policies and regulatory requirements

·      Validate completeness and accuracy of vendor documentation, contracts, and approvals

·      Ensure procurement activities align with approved budgets, financial controls, and compliance frameworks(e.g., TPRM / vendor risk requirements)

·      Maintain clear documentation of procurement approvals, exceptions, and changes to ensure traceability

Project Artifact Management & Regulatory Documentation

·      Ensure all project artifacts are complete, accurate, and version-controlled in compliance with PMO and regulatory documentation standards

·      Enforce mandatory documentation requirements for stage gates, governance reviews, and regulatory submissions

·      Maintain structured repositories to support regulatory reviews and control validation

·      Validate the availability and integrity of key documents including:

·      Business cases

·      Financial approvals

·      Risk and issue logs

·      Regulatory and compliance assessment documents

·      Ensure end-to-end traceability and consistency of documentation across the project lifecycle

Compliance& Governance Support

·      Ensure adherence to regulatory frameworks, internal policies, and governance standards across all projects and BAU activities

·      Track and monitor compliance-related actions, dependencies, and remediation activities

·      Identify and escalate control gaps, documentation deficiencies, and compliance risks

·      Support regulatory initiatives(e.g., TPRM, data governance, data classification) by ensuring complete and accurate documentation

·      Promote best practices in documentation discipline and control adherence

Project& BAU Closure (Control-Focused)

·      Lead project and BAU closure activities ensuring compliance with PMO closure criteria and governance standards

·      Perform financial reconciliation ensuring alignment with approved budgets and control requirements

·      Validate completion of procurement and compliance obligations prior to closure

·      Ensure all closure documentation is complete, approved, and properly archived for traceability

·      Maintain accurate and up-to-date closure status in PMO systems

Stakeholder Management & Compliance Advisory

·      Act as a key liaison across Technology, Finance, Procurement, and Compliance teams

·      Provide guidance on PMO governance, compliance standards, and documentation requirements

·      Drive timely submission of inputs ensuring adherence to governance controls and timelines

·      Proactively escalate risks related to compliance, data integrity, or documentation gaps

·      Support governance forums with compliance-focused insights and reporting.

Required Skills & Experience

·      7+  years of experience in PMO governance, project coordination, finance support, or analyst role.

·      Exposure to expense/financial management, BAU activities, or IT projects is an advantage.

Technical& Analytical Skills

·      Good working knowledge of Excel(basic formulas, pivots, trackers).

·      Comfortable preparing documentation and reports in PowerPoint and Word.

·      Ability to follow structured processes and templates consistently.

Tools Exposure (Nice to Have)

·      Familiarity with PMO, ITSM, or workflow tools (e.g., ServiceNow, SharePoint).

·      Basic exposure to finance or procurement systems is a plus.

Competencies

·      Strong attention to detail and documentation discipline.

·      Organized, dependable, and able to manage routine follow-ups.

·      Clear communicator comfortable working with multiple technology teams.

·      Willingness to learn PMO, financial, and procurement processes.

Education(Preferred)

Bachelor’s degree in Business, Finance, Information Systems, Engineering, or a related field.

Thanks,

Saghana Sithara

BusinessManager, Recruitment| Quess Selection & Services, Singapore

EA LicenseNumber: 23C2060 Registration ID is R1550224

Disclaimer: The company is committed to ensuring theprivacy and security of your information. By submitting this form, you consentto the collection, processing, and retention of the information you provide.The data collected (which may include your contact details, educationalbackground, work experience and skills) will be used solely for the purpose ofevaluating your qualifications for the position you're applying for. Your datawill be stored securely and retained for the duration necessary to fulfil ourhiring process. If you are not selected for the position, your data will bekept on file for a limited period in case future opportunities arise. You havethe right to access, correct, or delete your data at any time by contacting usat Quess Singapore | A Leading Staffing Services Provider in Singapore(quesscorp.sg)

“This is in partnership with the Employment andEmployability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers andemployers seeking employment and employability solutions. e2i serves as abridge between workers and employers, connecting with workers to offer jobsecurity through job-matching, career guidance and skills upgrading services,and partnering employers to address their manpower needs through recruitment,training, and job redesign solutions. e2i is a tripartite initiative of theNational Trades Union Congress set up to support nation-wide manpower andskills upgrading initiatives. By applying for this role, you consentto Quesscorp Singapore’s PDPA and e2i’s PDPA.”

• Hands-on exposure to cutting-edge environments
• High-impact role with growth potential

About Our Client

Our client is a leading international player in the energy and infrastructure space, headquartered in Singapore, with operations spanning multiple regions globally.

Strong presence across more than 10 countries, the organisation is at the forefront of driving sustainable and technology-enabled transformation across its portfolio. It is widely recognised for its commitment to innovation, particularly in advancing secure, scalable digital platforms to support its global operations.

Job Description

• Perform deep-dive validation of cybersecurity controls across multi-cloud environments
• Assess effectiveness of enterprise security platforms including detection and response tools
• Evaluate identity, access control, and privileged access frameworks to ensure robust governance
• Conduct technical risk assessments and identify vulnerabilities across systems and applications
• Translate complex technical findings into actionable insights for business and technology stakeholders
• Partner with internal teams to prioritise and remediate security gaps
• Continuously enhance cyber assurance methodologies through automation and emerging technologies

The Successful Applicant

• Experience in IT security, risk, or cyber assurance roles
• Strong exposure to cloud security environments and enterprise infrastructure
• Experience assessing or implementing security controls across endpoints, networks, and access management
• Familiarity with industry frameworks such as ISO 27001, NIST, or similar
• Hands-on technical experience in vulnerability management, system hardening, or security testing
• Ability to interpret technical risks and communicate insights effectively to stakeholders
• Strong analytical mindset with attention to detail

What's on Offer

• Opportunity to work in a globally recognised organisation with strong regional footprint
• Exposure to cutting-edge cybersecurity technologies including AI-driven security practices
• Structured career progression within a mature cybersecurity and risk function
• Collaborative and high-impact role working with cross-functional global teams

Michael Page International Pte Ltd | Registration No. 199804751N 

Role Summary

We are looking for a hands-on Senior Treasury Analyst to support the Head of Treasury in managing daily liquidity operations, ABS reporting, and cash flow planning.

This is a highly execution-focused role, ideal for candidates with strong analytical skills who are comfortable handling daily treasury operations, detailed reconciliation work, and structured finance reporting.

Key Responsibilities

1. Daily Treasury Operations

• Perform daily cash positioning and fund allocation
• Execute fund transfers and liquidity movements across accounts
• Monitor daily balances and ensure sufficient funding for operations
• Work closely with the settlement team to ensure smooth daily processing

2. ABS & Reporting

• Support daily and monthly ABS reporting
• Assist in tracking performance of securitized portfolios
• Prepare data and reports for internal stakeholders and external parties (e.g., trustee)

3. Cash Flow Forecasting & Analysis

• Build and maintain cash flow forecast models
• Perform variance analysis and scenario analysis
• Support liquidity planning and stress test model

4. Reconciliation & Controls

• Perform daily reconciliation of cash movements against accounting records
• Work closely with the Finance/Accounting team to ensure accuracy and completeness
• Investigate and resolve discrepancies in a timely manner

5. Treasury Support

• Support the Head of Treasury in ABS transactions and funding activities
• Assist with bank-related matters and internal reporting as required
• Treasury management system integration support
• FX model and risk management

Must Have

• At least 4 years of experience in treasury / finance / banking operations
• Background from banks, fintech, or financial services firms
• Strong hands-on experience in cash management / treasury operations
• Proficient in Excel (including cash flow modeling and data analysis)
  
  Experience in:
• Cash flow forecasting
• Reconciliation (cash vs ledger)
• Strong analytical and logical thinking skills
• Detail-oriented and comfortable working with daily operational tasks and large data volumes

Better to Have

• Exposure to ABS / securitization / structured finance
• Experience in payments / lending / credit card business
• Familiarity with high-volume transaction environments
• Experience working with multiple bank accounts and funding channels
• Knowledge of treasury systems or automation tools

Profile We Are Looking For

• Hands-on and execution-driven
• Comfortable working with details and daily operations
• Strong sense of ownership and accountability
• Analytical mindset with the ability to translate numbers into insights
• Team player who collaborates well with treasury, finance, and settlement teams

Salt is looking to hire QA Analyst for a big technology client in Singapore for 12 months & renewable contract role. The QA analyst will develop and execute software test plans in order to identify software problems and their causes.

Description:

• Design test plans, scenarios, scripts or procedures.
• Test system modifications to prepare for implementation.
• Develop testing programs that addresses areas such as database impacts, software scenarios, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze and document problems with program function, output, online screen or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.

Qualification:

• 5-7 experience as a QA Analyst working in automation
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time.
• Basic knowledge of QA automation
• Basic knowledge of the practical application of engineering science and technology.
• Basic knowledge of computer development software such as JavaScript, SQL, etc.

CEI No: R1659595 / EA No: 07C3147

Job Responsibilities

As a Digital Business Analyst, you will work in a Government Agency as a key member of the GovTech project team. You will support the Chief Information Officer at the Agency and collaborate with fellow project managers, business analysts, solution architects and technical services consultants to deliver leading-edge digital solutions. You are a pro-active, self-motivated and resourceful team member with good tech/digital knowledge and possess strong influencing and people handling skills. You are also adept at balancing multiple projects concurrently while constantly looking for new ways to apply digital technologies to meet identified Agency and citizen/business needs. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. The ability to effectively engage and manage project stakeholders and business partners is a must. Success in the role will be demonstrated by your ability to thrive in a fast-paced and dynamic environment.

[Your Responsibilities]

• Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods
• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions
• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)
• Identify and adopt the appropriate development and delivery approach (Outsourced, Co-Sourced or In-house development)
• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria
• Ensure product readiness for smooth deployment, adoption and operations
• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)
• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation
• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation
• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks
• Effectively engage and manage the vendors to deliver ICT solutions and services
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Requirements

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines
• At least 5 years relevant working experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)
• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams
• Working knowledge of AI tools and concepts
• Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.
• Good stakeholder engagement and communication skills with ability to influence and pitch ideas
• A driven and motivated personality with the ability to rapidly learn, apply and execute
• Experience in Project Management and Product Management is a plus
• Motivated by innovation to achieve business goals and customer satisfaction
• Excellent written, verbal communication, presentation and negotiation skill

12 Month Contract with a global leading organisation.

Salary negotiable depending on level of experience.

Previous experience in Retail Banking or Private Banking would be advantageous.

A thorough knowledge of KYC policies and procedures in a Banking environment is essential, and some exposure to Source of Wealth / Funds is highly preferred.

Immediate Start is available and preferred.

Work you’ll do

Conduct client due diligence during onboarding and periodic reviews, ensuring compliance with AML/KYC obligations.

Validate and verify KYC information through comprehensive research and cross referencing internal and external databases.

Identify and escalate cases involving politically exposed persons and customers with medium to high AML risk.

Perform enhanced due diligence for customers with higher AML risk ratings, addressing complex compliance issues.

Conduct Source of Wealth review in accordance with regulatory and industry standards and advise on assessment and corroboration gaps; perform subsequent uplift to required standards.

Provide support to the Compliance function by handling ad hoc queries, evaluating sanctions alerts, and investigating transaction monitoring alerts for potential fraud.

Document the rationale for escalating or dismissing sanctions and transaction alerts, stay updated on AML regulations, and co-lead a team ensuring quality and efficiency.

Requirements

Undergraduate degree in a relevant field (e.g., accounting, law) and a professional certification is a plus.

5+ years of experience in KYC, SOW, AML, forensic accounting, fraud investigation, or related fields, ideally within consulting, financial, accounting, or legal institutions.

Basic understanding of KYC / AML regulations and money laundering schemes.

Experience providing financial crime consulting to various banking sectors and skills in analyzing, drafting, and presenting reports.

Strong team player with good communication, analytical, and report-writing skills, and a commitment to professional excellence

Responsibilities
• Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach

(Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for
•       Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines 

•       Atleast 5 years relevant working experience in a similar capacity (advantageousto have had some Consulting, Software Development and Design experience)

•       Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

•      Working knowledge of AI tools and concepts

•       Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

•       Good stakeholder engagement and communication skills with ability to influence andpitch ideas 

•       Adriven and motivated personality with the ability to rapidly learn, apply and execute

•      Experience in Project Management and Product Management is a plus

•      Motivated by innovation to achieve business goals and customer satisfaction

•       Excellent written, verbal communication, presentation and negotiation skills

Interested candidates, please send your CVs on nabilah.azman@tg-hr.com

Regret to inform that only shortlisted candidates will be notified.

CEI: R1988671

EA License: 14C7275