Total 4,035 operations engineer job vacancies in Hong Kong

About the Role

We are seeking a motivated Infrastructure Engineer to support the operation, maintenance and enhancement of enterprise infrastructure platforms within a highly regulated environment. The successful candidate will be involved in managing Windows server environments, virtualization platforms, system maintenance activities, and infrastructure projects while ensuring high system availability and operational excellence.

Key Responsibilities

• Provide technical support for the maintenance, administration and patching of enterprise infrastructure systems

• Support Windows Server, virtualization and end-user computing platforms including Citrix and Nutanix environments

• Perform system monitoring, troubleshooting and issue resolution to minimise service disruptions

• Support incident, service request and change management activities

• Assist in infrastructure implementation, system refreshes and technology upgrades

• Coordinate with internal stakeholders, vendors and project teams to deliver technical solutions

• Manage IT asset inventory, equipment lifecycle tracking, condemnation and disposal activities

• Support compliance, audit and security-related initiatives

• Participate in project activities, documentation and operational support processes

Requirements

• Degree in Computer Science, Information Technology, Engineering or related discipline

• 1 to 3 years of experience in infrastructure, systems administration or platform engineering

• Experience supporting Microsoft Windows Server environments

• Exposure to one or more of the following technologies:

• Nutanix Acropolis Hypervisor (AHV)
• Citrix Virtual Desktop
• Ubuntu Linux
• Red Hat Enterprise Linux
• Microsoft System Center Suite
• BeyondTrust PAM/PIM
• RSA Security Appliances
• Splunk
• SolarWinds
• Tenable VMS
• Veeam Backup & Replication
• Ansible Automation Platform

• Good understanding of infrastructure operations, system lifecycle management and IT service delivery

• Strong troubleshooting, communication and stakeholder management skills

• Experience working with vendors and supporting infrastructure projects will be advantageous

Additional Information

• This role is fully onsite and does not offer work-from-home arrangements.

• This role supports a government-regulated project that requires the successful candidate to obtain the necessary security clearance. Due to clearance requirements, only Singapore Citizens are eligible for consideration.

How To Apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Lin Jin Sen (EA Personnel Reg. No. R25129852, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)

by clicking the “Apply Now” or email to andie.lin@achievegroup.asia for a confidential discussion

Current & Expected Salary

Reason(s) for leaving

Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation Of Collection Of Full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

We regret that only shortlisted candidates will be notified.

Role Overview

We are seeking an experienced DevSecOps Engineer to support the security, reliability, scalability, and operational excellence of enterprise-grade Generative AI platforms and cloud-native applications.

The successful candidate will be responsible for managing cloud infrastructure, deployment pipelines, platform security, system reliability, and operational processes while supporting the continued evolution of modern cloud and container platforms.

Key Responsibilities

Cloud Infrastructure and Platform Engineering

• Design, implement, manage, and optimise cloud infrastructure environments supporting enterprise applications and AI workloads.

• Maintain and enhance containerised workloads running on AWS ECS and support the planning, deployment, and administration of Kubernetes environments using AWS EKS or equivalent technologies.

• Support infrastructure scalability, availability, performance, and operational efficiency.

AWS Platform Administration

• Provision, configure, and manage AWS services supporting application platforms, including databases, search services, AI services, networking, and load balancing components.

• Administer cloud infrastructure services including Amazon RDS, OpenSearch, Bedrock, ELB, and related platform services.

• Monitor cloud resource utilisation and implement optimisation initiatives where appropriate.

Security, Access Control and Network Management

• Implement and maintain security controls across cloud and application environments.

• Manage identity and access management (IAM), role-based access controls (RBAC), and network security policies.

• Support secure network architectures and controlled-access environments in accordance with organisational security requirements.

• Collaborate with stakeholders to ensure compliance with enterprise security standards and governance frameworks.

System Reliability and Disaster Recovery

• Establish and maintain monitoring, logging, alerting, and observability capabilities across infrastructure and platform environments.

• Support incident response, troubleshooting, root-cause analysis, and service recovery activities.

• Design, implement, and maintain backup, recovery, and disaster recovery strategies.

• Support platform resilience, business continuity, and operational readiness initiatives.

CI/CD and Automation

• Design, implement, and maintain CI/CD pipelines supporting secure software delivery practices.

• Integrate security testing, vulnerability scanning, and compliance checks within deployment pipelines.

• Support automation initiatives through Infrastructure as Code (IaC), configuration management, and deployment automation technologies.

Compliance and Vulnerability Management

• Support vulnerability assessment, remediation, patch management, and security improvement activities.

• Coordinate penetration testing activities and remediation of identified findings.

• Maintain technical documentation and support audit, compliance, and governance requirements.

• Ensure infrastructure and deployment processes align with organisational security standards and policies.

Infrastructure Transition and Knowledge Transfer

• Collaborate with internal teams and external partners to document, transition, and optimise existing infrastructure environments.

• Support infrastructure knowledge transfer, operational readiness, and long-term platform sustainability.

Requirements

Qualifications and Experience

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Cybersecurity, or a related discipline.

• At least 3 years of experience in DevOps, DevSecOps, Cloud Engineering, Platform Engineering, or related roles.

• Strong hands-on experience with AWS infrastructure, networking, and cloud services.

• Experience managing containerised workloads using AWS ECS and familiarity with Kubernetes administration, including AWS EKS or equivalent platforms.

• Strong understanding of secure network architecture, identity and access management, vulnerability management, and infrastructure security practices.

• Experience building and maintaining CI/CD pipelines, preferably using GitLab CI/CD or similar technologies.

• Experience with monitoring, logging, troubleshooting, backup management, and disaster recovery processes.

• Experience supporting production-grade cloud environments and operational platforms.

Preferred Experience

• Experience working in highly regulated, security-sensitive, or compliance-driven environments.

• Familiarity with government cloud environments, enterprise security frameworks, or industry compliance standards.

• Experience with Infrastructure as Code tools such as Terraform, AWS CloudFormation, or Ansible.

• Experience supporting AI, machine learning, analytics, or high-performance computing workloads.

• Familiarity with AI-enabled engineering and automation tools.

Additional Information

• Appointment level and remuneration will be commensurate with qualifications, skills, and relevant experience.

Project Manager 

• Working Days: Monday – Friday
• Working Hours: 9am – 5.30pm
• Salary: $ 3,500 – $ 4,500
• Working Location: Eunos
• (Need to travel islandwide to client’s site)

Industry: Interior Design & Construction Company
 

Requirements:

• Diploma or O-Level qualification with several years of relevant working experience; experience in carpentry / furniture works is required.
• Familiar with interior design processes.
• Familiar with relevant industry tools or software (e.g., CAD, SketchUp, etc.).

Responsibilities:

• Ensure projects are completed on time, within budget and within scope.
• Manage team performance, assign tasks and provide guidance.
• Conduct regular site inspections to ensure compliance with safety regulations.
• Report project progress and issues to senior management.
• Coordinate the work of suppliers, contractors and other stakeholders.
• Maintain project documentation and ensure reports are accurate and complete.
• Able to conduct site measurements and accurately interpret construction drawings.
   

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job description

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. 

Additional job description

As a Program Manager on the NetOps Supply Chain & Commercial Operations (NOSCO) team, you will be responsible for supporting on time and accurate capacity enhancements across Google Global Infrastructure's (GGI) network of data centers, and edge networking deployments. You will collaborate closely with cross-functional teams to facilitate developing end to end strategies that connect our demand, supply, inventory, data center labor and deployment planning. You will work with a truly cross-functional team of internal (demand planning, commodity management, supply operations, data center labor and deployment teams) and external (manufacturers and suppliers) stakeholders to deliver optimal solutions to meet customer demand, and will lead prioritization and allocation decisions as needed. You will leverage strategic and end to end thought leadership, and have strong planning backgrounds while being an expert communicator and leader.

Qualifications

Job responsibilities

• Manage supply planning and fulfillment with GGI’s contract manufacturers. Collaborate with demand planning, commodity management, and supply operations to ensure cost-effective, on-time material delivery for capacity turn-ups.
• Build and maintain strategic relationships with OEMs/tier 2 vendors and drive incremental improvements in supplier performance by establishing and executing a strong operational excellence framework.
• Contribute to planning and delivery of supply chain transformation initiatives and serve as a subject matter expert for supply planning related user journeys, requirements, design and implementation schedules.
• Review and validate demand forecasts, and manage purchasing within allocated budgets. Ensure on-time delivery while minimizing performance and quality issues.
• Monitor supply planning KPIs, identify root causes for gaps, and implement corrective solutions. Deliver effective data reporting to internal and external stakeholders.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience with manufacturing, supply chain management, or fulfillment planning and execution in a New Product Introduction (NPI) role.
• Experience in supplier relationship management, manufacturing, or supply and demand planning.

Preferred qualifications

• 5 years of experience managing cross-functional or cross-team projects.
• 5 years of supply chain and program management experience across multiple disciplines, ideally in related technical/networking fields with global experience.
• Ability to work independently with minimal guidance.
• Excellent organizational skills and program management capabilities.
• Excellent written and verbal communication skills.

Key Responsibilities

Maintenance& Repairs:

Troubleshoot and perform basic repairs for:

Kitchen Appliances and Machinery (Dishwasher/Aircon)

Exhaust and ventilation systems

Basic electrical and plumbing works

Attend to break downs and emergency maintenance issues.

Conduct preventive maintenance and regular site inspections.

Team& Vendor Management:

Supervise and guide in-house maintenance technicians and handymen.

Assign and monitor daily maintenance tasks.

Coordinate and manage external contractors and service providers.

Obtain quotations and recommend repair or replacement solutions.

Maintain maintenance trackers and service records.

Monitor maintenance costs and recurring equipment issues.

Prepare monthly maintenance updates and recommendations.

Facilities Management:

Oversee up keep of company facilities, including Loyang office and warehouse.

Support renovation, reinstatement and improvement works when required.

Requirements

Minimum 3years of maintenance or facilities experience.

Hands-on and willing to travel between outlets.

Able to use Microsoft Excel and maintain maintenance records.

Experience in refrigeration, air-conditioning or F&B equipment maintenance is preferred.

Class 2/3driving license is an advantage

[Job ID: 1634626]

Responsibilities

• Manage daily call centre operations, including resource planning, equipment sourcing, and strategy execution
• Develop and implement operational strategies to improve service levels, efficiency, and customer satisfaction
• Conduct needs assessments, performance reviews, and cost-benefit analyses
• Set, track, and achieve KPIs such as response time, service level, sales, and quality standards
• Ensure accurate documentation and timely updates of communications, records, and data
• Monitor call quality through random audits to minimise errors and improve performance
• Oversee recruitment processes, including drafting job advertisements and coordinating with HR
• Evaluate staff performance, identify training needs, and organise development programmes
• Analyse operational data and prepare performance reports for management
• Resolve complex customer complaints and escalations effectively
• Plan workforce scheduling, including shift patterns and headcount allocation
• Coach, motivate, and retain team members to maintain high engagement and performance
• Support the Customer Service Director in driving process alignment initiatives
• Lead and support projects such as new product or technology implementations
• Demonstrate hands-on leadership by actively supporting team operations when required

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Customer Service, or related field
• 6–10 years of experience in customer service or call centre operations
• At least 3–5 years of managerial or leadership experience
• Proven track record in managing KPIs such as service level, response time, customer satisfaction, and quality metrics
• Experience in workforce planning, performance management, and operational reporting

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

Find Out Even More At: https://tinyurl.com/biz-operations-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to recruitment@singaporetuitionteachers.com or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun and encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms, Social Media Platforms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in shortlisting, profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients
• Provide after-sales service to clients (and tutors)

Internal Processes:

• Work with customised back-end software, specially designed to fulfil the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Other Administrative Or Ad-hoc Tasks Related To Marketing Or Business Development:

• Analyse company's past data, to forecast trends and assist in Business Development plans
• Creation of content and visuals, and organising data to grow the company’s online presence and improve SEO
• Participate in team huddles in strategy building for the company's operations, process streamlining, automation and new revenue streams

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to mindflex.recruitment@gmail.com with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

Responsibilities

• Provide analysis and dispositions on non-conformance products in accordance to requirements
• Perform inspection and verification (visually or using measuring tools) on product on hold due to quality issues
• Work closely with supervisor & team to monitor project status and closures
• Communicate with customers on the status of quality projects assigned to his/her area of responsibility
• Prepare regular reports and meet submission deadlines (weekly & monthly)
• Actively participate in team projects analysis

Requirements

• Degree in Electronics or Engineering or related field with relevant experience in electronics / semiconductor / or other manufacturing industry
• Entry level candidates are welcome to apply
• Basic knowledge in Microsoft Office (Word, Excel, PowerPoint)
• Team player with good written / verbal communication and interpersonal skills
• Strong sense of urgency with ability to meet deadlines and work independently
• Knowledge in basic manufacturing solving problem tools (8D, FMEA) and statistical tools (SPC) is an advantage
• Highly motivated to learn new skills, systems & analytical tools used in manufacturing operations

. Overseeing the daily site activities, progress & planning for Ground Improvement related works.

. Overseeing the daily site activities and progress, planning, implementation and monitoring work schedules in accordance with the master and detailed work programmes.

· Coordinate with different departments concerning the site work activities.

· Work closely with main contractor, highlight any work-related matters for team's discussion and solutions.

· Supervise works on-site for proper work execution and safety.

· Handle any engineering/technical issues.

· Prepare daily progress reporting and maintain records that are up to date.

Requirement:

· Minimum a Degree in Civil/Mechanical/Electrical Engineering or equivalent.

· Able to work independently with minimal supervision under tight schedule.

· Meticulous and good communication.

Role Overview

We are seeking a Systems Engineer to support the design, development, enhancement, and maintenance of enterprise application systems. The successful candidate will work closely with business users, vendors, and internal stakeholders to deliver application solutions, support operational requirements, and leverage AI-enabled tools to improve software development, data processing, and reporting capabilities.

Key Responsibilities

• Design, develop, maintain, and support enterprise application systems.

• Work closely with users, vendors, and internal stakeholders to gather requirements, perform analysis, develop solutions, conduct testing, and support implementation activities.

• Deliver software development and enhancement activities in accordance with project timelines and quality standards.

• Collaborate with cross-functional teams and provide technical support and knowledge sharing where required.

• Implement and support service requests related to internal business applications.

• Provide application support to internal users and external stakeholders.

• Utilise AI-enabled development tools to improve software development productivity, code quality, testing, and troubleshooting activities.

• Apply AI and machine learning tools to support data processing, analytics, and reporting initiatives.

• Support the implementation of AI-enabled solutions to improve ETL processes and reporting workflows.

• Ensure the appropriate, secure, and compliant use of AI tools in accordance with organisational IT and cybersecurity policies.

Requirements

Qualifications and Experience

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.

• At least 3 years of experience in software development and application support.

• Hands-on experience with Oracle PL/SQL, C#, .NET, Python, and scripting in Windows and/or Linux environments.

• Experience in ETL frameworks and data warehouse implementation.

• Knowledge of Secure Software Development Life Cycle (SSDLC) practices.

• Familiarity with semiconductor industry processes will be an advantage.

• Experience with Business Intelligence tools such as Tableau or Microsoft Power BI.

• Experience using AI-assisted development tools will be advantageous.

• Exposure to machine learning, intelligent automation, or data processing technologies is beneficial.

Skills and Technical Competencies

• Strong troubleshooting, analytical, and problem-solving capabilities.

• Good understanding of database technologies, SQL, and data access methodologies.

• Experience in requirements gathering and business analysis activities.

• Familiarity with AI-enabled tools and technologies supporting software development and reporting.

• Understanding of data-driven decision-making and reporting processes.

Additional Information

• Ability to support application deployments, maintenance activities, and incident resolution when operational requirements arise.

• Ability to work effectively with stakeholders across different functions and technology teams.

• Willingness to learn and apply emerging technologies, including AI-enabled development tools and automation technologies.

Export Shipping Executive

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Jurong West
• Salary: $2,800 - $3,100 + $90 Transport Allowance

Requirements:

• Minimum 1 year of relevant shipping/logistics experience
• Proficiency in Microsoft Office application 
• Knowledge of shipping documents and FTA certificate applications

Job Scope / Responsibilities:

• Handle export shipping duties and documentation for shipments to various countries
• Prepare invoices, packing lists, and other shipment documents
• Apply for FTA certificates, health certificates, and other required forms

Interested applicants kindly submit your resume through here or Whatsapp +65 9019 3218 (Joevy), and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Tan Yu Jing Reg No: R26161199

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

Corporate Intelligence & Security Management (CISM) is seeking an experienced and motivated Security Supervisor to join our Security Operations Centre (SOC) team.

The Security Supervisor will be responsible for overseeing daily security operations, ensuring compliance with site security procedures, and leading officers to maintain a safe and secure environment for staff, visitors and contractors.

Key Responsibilities

• Supervise and manage day-to-day security operations within the Corporate SOC environment.

• Lead and guide security personnel during assigned shifts.

• Ensure proper implementation of access control procedures and security protocols.

• Oversee staff, visitor and contractor management processes.

• Coordinate security escorts and support operational requirements.

• Monitor incidents and ensure timely reporting, escalation and resolution.

• Conduct shift briefings, handovers and operational updates.

• Maintain accurate records, reports and documentation.

• Liaise professionally with client representatives, stakeholders and service providers.

• Ensure officers maintain high standards of professionalism, discipline and customer service.

• Support operational readiness and compliance with company and client requirements.

Requirements

• Possess a valid PLRD Security Officer Licence.

• Hold a valid CSSPB certification (Security Screening of Person & Bag Check).

• Minimum 2 years of supervisory experience in the security industry preferred.

• Good leadership, communication and interpersonal skills.

• Proficient in report writing and incident documentation.

• Able to work independently and make sound decisions during incidents.

• Positive attitude with a strong sense of responsibility and professionalism.

• Comfortable working in a corporate environment and interacting with stakeholders.

• Able to perform rotating 12-hour shifts, including weekends and public holidays when rostered.

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

Job Description

• Facilitate seamless operations of Academy courses through catering, logistical and administrative support. 
• Support the management and deployment of 150 SMU Student Assistants to provide course support and administrative support to trainers and learners. 
• Manage both face-to-face and online courses, ensuring their effective administration. 
• Support programmes that are conducted outside normal office hours as and when required.
• Other duties as assigned. 

Qualification

• Degree or Diploma holder with at least 2 years of relevant work experience.
• Service-oriented mindset with keen attention to detail and proactive problem-solving skills. 
• Strong collaboration and communication skills for effective teamwork and stakeholder engagement. 
• Self-driven, adaptable, and resourceful in navigating changes. 
• A keen interest in process improvement and efficiency. 
• Prior experience in training, administration, or course coordination is preferred. 
• Able to work on a rotating shift basis, which includes evening shifts and Saturdays.

Other Information

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University

Role: Loan Operations (Corporate and Private Banking Loans)

Job Purpose

1. Support the Team Lead and Department Head in the day-to-day operations of the department.
2. Ensure all assigned tasks are completed accurately and within established timelines.
3. Review and verify work completed by team members to maintain operational accuracy and efficiency.
4. Escalate any operational issues, discrepancies, or irregularities to the Team Lead or Department Head promptly.

Key Responsibilities

Loan Operations (Corporate and Private Banking Loans)

1. Process loan transactions including drawdowns, rollovers, and repayments for bilateral, syndicated, and private banking loans.
2. Prepare loan advices and confirmations for private banking loans using the relevant loan confirmation systems.
3. Handle outward remittance transactions related to syndicated and bilateral loans.
4. Prepare and post accounting entries for fee amortization and fee recognition.
5. Monitor overdue loan transactions and escalate unresolved items to the Team Lead or Department Head when necessary.
6. Assist in reviewing and updating operational procedures, policies, and working manuals related to loan operations.
7. Participate in loan-related projects, system enhancements, and User Acceptance Testing (UAT) activities.
8. Perform additional duties and responsibilities assigned by management as required.

Core Competencies

1. At least 1 year of relevant experience in loan operations or banking operations.
2. Good understanding of Corporate Banking Loan or / and Private Banking loan products and structures.
3. Knowledge of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) requirements.
4. Awareness of operational risk management principles and controls.
5. Familiarity with operational policies, procedures, and regulatory requirements.

23C1935

R110549

Location: Alps Avenue Singapore(Changi)
Working hours: Mon-Fri: 9:00am-5:30pm, Alternate Sat: 9:00am – 1:00pm
Salary: $5,000 – $7,000

The Import Customer Service Manager supports the leadership of the Airfreight Customer Service team, ensuring smooth end-to-end import customer service operations. The role also involves effective stakeholder management, coordinating with internal departments, customers, and external partners to ensure seamless service delivery.

Responsibilities:

• Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
• Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards.
• Process Support & Improvement: Identify operational bottlenecks, implementing process improvements, and support initiatives to enhance workflow efficiency.
• Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
• Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
• Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments.
• Policy & Procedure Compliance: Support the development and implementation of import customer service policies and ensure staff compliance with internal procedures and regulatory requirements.

Requirements:

• Supervisory experience in airfreight import customer service and billing.
• Strong understanding of airfreight import processes, documentation, and customs requirements.
• Previous hands-on experience using Cargowise system