Total 32 operations engineer job vacancies in Hong Kong

Get to Know the Team

1. Clickstream Intelligence Platform (Scribe) is Grab's in-house app instrumentation and insights platform that captures and analyzes user clickstream activity across all Grab apps. The platform supports observability, real-time personalization, and business analytics by processing tens of billions of events per hour at petabyte scale.
2. Customer Data Platform (CDP) enables Grab Teams to onboard and register Grab's customer data and make it available for Online Serving, ML Models, Segmentation, and Real Time targeting to power personalization use cases across the company. Our platform is used across many mission-critical Grab services such as app personalization, experimentation, ads serving, and marketing.

Candidate will be considered for both teams within our org.

Get to Know the Role

We are looking for a Senior Software Engineer for either the Scribe or CDP team that that has multiple different technical stacks:

• Programming Languages: Python, Go, Scala
• Data Streaming & Processing: Kafka, Apache Flink, Apache Spark
• Data Infrastructure & Tooling: Event gateways, Schema validation tools, Instrumentation testing frameworks

You will report to Engineering Manager II in Singapore and work onsite at Grab Malaysia office.

The Critical Tasks You Will Perform

• Design and improve clickstream data pipelines—from event ingestion to insight delivery—and contribute to services/tools for understanding user behavior.
• Build scalable platform capabilities for user data onboarding, online serving, and real-time data pipelines/architecture.

About the company:

At BID Operations, we are passionate about supporting our clients in their journey towards success. Our mission is to empower you to thrive by handling the essential yet time-consuming aspects of your business operations, allowing you to concentrate on strategic growth and innovation.

About the role:

We are seeking a proactive and detail-oriented Funding Associate to join our team. The Funding Associate will play a critical role in ensuring the efficient and accurate processing of funding transactions, conducting data reconciliation, generating reports, and analyzing funding-related risks. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

• Perform daily funding reviews, process transactions, and ensure compliance.
• Reconcile funding data, generate reports, and analyze statistics for process enhancement.
• Identify, analyze, and report abnormal funding situations, collaborating on resolutions.
• Conduct risk analysis from a funding perspective and propose mitigation strategies.
• Handle funding-related cases, ensure accurate documentation, and track progress.
• Process funding-related cases or requests according to established procedures.
• Ensure accurate documentation and tracking of case resolutions.
• Provide support and assistance to internal teams as needed.
• Communicate and coordinate with Payment Service Providers on funding operations, transaction investigations, issue resolution, and process improvements.

• Bachelor's degree in Business Administration, Business Management, or a related field. 

• Excellent written and verbal communication skills. 

• Bilingual in English and Hindi is required. 

• High attention to detail to facilitate information accuracy. 

• Ability to handle pressure in a fast-paced environment. 

• Ability to work collaboratively within a team. 

• Patience in conducting repetitive tasks and be able to maintain a high level of accuracy when multi-tasking. 

• A fast learner, with the ability to absorb substantial information and knowledge with ease, and subsequently apply them.  

• Intermediate/advanced Microsoft Office skills (Advanced Excel skills will be highly regarded). 

• Opportunities for enriching career growth, including exposure to regional contexts.
• Healthcare coverage (medical, dental, optical), gym benefits.
• Flexibility in smart casual dress code.
• Young, vibrant and open work culture.