Total 1,479 network engineer job vacancies in Hong Kong

Summary

We are seeking a highly skilled Network Reliability Engineer (NRE) with strong hands-on experience across hybrid enterprise and cloud network environments, including on-premises data centers and AWS/Azure cloud platforms. The ideal candidate will be responsible for ensuring reliability, scalability, availability, automation, and observability of network and security infrastructure using Network Reliability Engineering(NRE) and Site Reliability Engineering (SRE) principles.

Responsibilities

Network Reliability and Operations

• Own end-to-end reliability, performance, and availability of hybrid and cloud-connected network services.
• Apply NRE/SRE principles to improve operational efficiency, resilience, scalability, and service stability.
• Perform advanced troubleshooting, root cause analysis (RCA), and incident resolution for complex network and security issues.
• Participate in on-call rotations, major incident response, and operational escalations.
• Define and maintain SLIs, SLOs, and error budgets for critical network services.
• Develop operational standards, documentation, SOPs, and runbooks.

Network Automation and Infrastructure as Code

• Design, develop, and maintain Ansible playbooks, roles, templates, and automation workflows for multi-vendor network environments.
• Automate Day-1, Day-2, and Day-N operational activities including provisioning, configuration management, backups, compliance validation, and remediation.
• Translate operational procedures and BAU activities into reusable Infrastructure-as-Code (IaC) automation frameworks.
• Implement event-driven and self-healing automation integrated with monitoring tools, APIs, and ITSM platforms.
• Build automated validation and configuration drift detection mechanisms.

Hybrid Cloud and Data Center Networking

• Support and manage Cisco ACI-based enterprise data center environments.
• Administer Cisco IOS-XE, NX-OS, and Wireless LAN Controller (WLC) platforms.
• Design and support AWS networking solutions including: VPCs, Transit Gateway, VPN, Direct Connect, Security Groups, NACLs
• Design and support Azure networking solutions including: VNets, NSGs, UDRs, VPN Gateway, ExpressRoute, Azure Firewall
• Manage hybrid connectivity solutions including MPLS, internet, site-to-site VPN, remote access VPN, and secure cloud connectivity.

Network Security and Proxy Platforms

• Manage and support enterprise firewall platforms including: Palo Alto, Check Point, Cisco Firepower (FTD)
• Support firewall policy governance and automation using AlgoSec.
• Administer proxy and secure web gateway platforms including Bluecoat ProxySG.
• Support cloud security platforms including Zscaler ZIA, ZPA, and ZTNA solutions.

Application Delivery and Load Balancing

• Manage and support F5 VELOS chassis environments.
• Configure and administer F5 LTM, GTM, and APM modules.
• Design resilient application delivery solutions for on-premises and cloud workloads.

Monitoring, Observability and CI/CD

• Build and maintain observability dashboards, monitoring, and alerting using: Datadog, Prometheus, Grafana, Cisco DNA Center, Forescout
• Integrate infrastructure changes into CI/CD pipelines with automated testing, validation, and rollback capabilities.
• Utilize GitHub for version control, peer reviews, and change governance.
• Develop automation tools and integrations using REST APIs, Python, and Django.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience.
• 7 years of experience in Network Engineering, Cloud Networking, Network Security, NRE, or SRE roles.
• Strong expertise in enterprise networking, cloud networking, and network security.
• Strong hands-on experience with network automation using Ansible.
• Experience with CI/CD pipelines and Infrastructure-as-Code methodologies.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work effectively in large-scale production environments.
• Strong communication, collaboration, and documentation skills.
• Ability to translate business requirements into measurable reliability objectives.
• Relevant certifications are highly preferred: CCNP / CCIE, AWS or Azure Networking certifications, PCNSE, Check Point CCSA/CCSE, F5 certifications

• Handle regular preventive maintenance on the SD-WAN Platform Operations. 
• Support the expansion, upgrades and rollouts of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters. 
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services. 
• Analyze SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc. 
• Prepare statistical reports on network and equipment performance.
• Analyzing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engage Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.

Skills for Success:

• A bachelor’s degree Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution. 
• 5 years minimum IP network experience with 3-5 years’ experience in SD-WAN systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell.
• Possess expertise with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade    procedure.  Good analytical and trouble-shooting skills in technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.
• Possess basic knowledge of office applications skills e.g. Excel, Visio, Word. 
• Possess good interpersonal and communication skills.   Must be a team player.
• Self-starter and highly driven with the ability to work independently, as well as in a team.  
• Excellent presentation skills and project/program management skills.
• Able to document and investigate existing infrastructure for the benefit of maintaining and operating the environment, discovering possible security breaches or vulnerabilities or finding opportunities for improvement for optimal network performance.
• Manage principal vendors, providers, internal and external stakeholders
• Write and implement policies, guidelines and SOPs for managing the infrastructure.

Successful candidates need to be comfortable with working on weekends, and rotation shifts as and when required.

Key Responsibilities

• Provide Level 2/3 support for network infrastructure across data centers, remote branches, and overseas locations.
• Install, configure, and troubleshoot Cisco routers, switches (Nexus, 2960, 3750), and firewalls (Checkpoint, Juniper).
• Manage and support routing protocols including RIP, EIGRP, OSPF, BGP, and HSRP.
• Perform network health checks, DR drills, and ISDN testing for business continuity.
• Coordinate with vendors for SSOE deployments, hardware replacements, and RMA processes.
• Monitor and maintain WAN links using tools like SolarWinds, NetBrain, Riverbed, Algosec, and IBM ISM Service Desk.
• Support and troubleshoot VPNs, VLANs, and public cloud connectivity.
• Generate and maintain documentation for network changes, incident reports, and monthly performance metrics.
• Collaborate with cross-functional teams to resolve network-related issues and implement infrastructure upgrades.
• Ensure compliance with SLA and IT security policies.
• Any other ad-hoc duties as assigned by supervisors.

Technical Skills & Tools:

• Networking: Cisco (CCNP certified), Nexus, RIP, EIGRP, OSPF, BGP, HSRP, STP, VLAN, VPN
• Firewalls: Checkpoint, Juniper
• Servers: Windows Server 2008/2003, Active Directory, FTP, DNS, DHCP, Backup Server
• Monitoring & Ticketing Tools: SolarWinds, NetBrain, Riverbed, IBM ISM, Ichamp, JIRA, CA Spectrum
• Others: Lotus Notes, Blackberry configuration, SSL VPN, Symantec Endpoint Antivirus

Required Skills & Experience:

• Bachelor's degree in relevant field (e.g., Computer Science, Information Technology, Engineering).
• Around 10+ years of experience
• Willingness to participate in 24x7 support rotations and on-site activities.

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: douglastan@recruitexpress.com.sg

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

About the Role

We are seeking a highly skilled and experienced Senior Network Engineer on behalf of our client to design, implement, maintain, and automate robust data center and enterprise network infrastructures.

This is a critical role requiring a rare technical trifecta: hands-on, expert-level mastery across Cisco, Juniper, and Micas platforms. If you are a seasoned engineer who thrives in complex, multi-vendor environments, loves bridging the gap between physical infrastructure and cutting-edge network automation, and enjoys mentoring junior talent, we want to hear from you.

Key Responsibilities

• Multi-Vendor Infrastructure Management: Oversee, configure, and troubleshoot complex data center and enterprise environments spanning Cisco, Juniper, and Micas platforms.

• Advanced Routing & Switching: Maintain high-availability network architectures utilizing advanced Layer 1–3 protocols ($BGP$, $OSPF$, $MPLS$, $VRF$, and multicast).

• Network Automation: Drive efficiency by developing and implementing automation workflows, infrastructure as code (IaC), and scripting solutions.

• Physical DC Operations: Oversee structured cabling, fiber optics, and physical space planning within the data center environment.

• Security & Compliance: Enforce robust network security postures across multi-vendor environments using AAA, 802.1X, ACLs, and firewalls.

• Monitoring & Documentation: Utilize DCIM and observability tools to ensure uptime, and author comprehensive technical documentation (SOPs, MOPs, and detailed network diagrams).

• Leadership & Mentorship: Act as a technical escalation point and provide guidance, coaching, and mentorship to junior and mid-level engineering staff.

Required Technical Skills & Qualifications

Core Experience

• 7+ years of dedicated experience in enterprise networking and data center operations.

Platform Expertise (Must possess hands-on experience in ALL three)

• Cisco: Catalyst, Nexus, ASR, and ISE.

• Juniper: Junos, EX, MX, and SRX series.

• Micas: Proven hands-on deployment and management experience.

Networking Fundamentals & Protocols

• Deep understanding of Layer 1–3 fundamentals.

• Advanced L3 routing proficiency: BGP, OSPF, MPLS, VRF, and Multicast.

Automation & Tools

• Network Automation: Proficiency with Python, Ansible, and Terraform.

• DCIM & Monitoring: Experience with NetBox, Splunk, ELK stack, or similar observability platforms.

Security & Physical Infrastructure

• Security: AAA, 802.1X, ACLs, and multi-vendor firewall administration.

• Physical Layer: Solid understanding of structured cabling, fiber optic types, and physical data center layout/operations.

Documentation & Certifications

• Strong track record of creating SOPs, MOPs, and network diagrams.

• Minimum Certification: CCNA required.

• Preferred Certification: CCNP, JNCIP, or equivalent multi-vendor certifications are strongly preferred.

Nice-to-Have Skills

• Experience with Ciena or Coriant optical transport systems.

• Familiarity with Nokia platforms.

• Knowledge of SD-WAN architectures and deployments.

• Cloud networking experience (AWS, Azure, or GCP).

• Experience implementing CI/CD pipelines for network infrastructure.

What We Offer

• Competitive salary and comprehensive benefits package.

• Opportunity to work with a highly sophisticated, diverse tech stack.

• A collaborative environment that values continuous learning and technical leadership.

• Minimum 10+ years of experience in IT/OT infrastructure and operational environments.
• Experience integrating enterprise IT networks with OT systems and industrial equipment.
• Hands-on knowledge of HMIs, PLCs, SCADA systems, sensors, CMMs, CNC machines, and 3D printers.
• Ability to update PLC configurations, IP addressing, and network parameters.
• Perform OT asset inventory collection, validation, and documentation.
• Identify operational and cybersecurity risks and proactively escalate issues.
• Strong understanding of industrial protocols such as OPC-UA, Modbus TCP/IP, Ethernet/IP, and SMB.
• Experience designing and supporting LAN/WAN networks, VLANs, and routing protocols.
• Proficiency in configuring Cisco switches, routers, SD-WAN, and Check Point firewalls.
• Experience with firewall rule management, network security configuration, and troubleshooting.
• Knowledge of network segmentation and micro-segmentation using VLANs, switches, and network taps.
• CCNA/CCNP, CompTIA Network+, or equivalent networking certification preferred.

EA License No: 11C4879 / Registration ID : R1218583

Apar Technologies Pte Ltd, Singapore

Role: MobileCore Network Ops Engineer (4G/5G)
Location: Singapore

We are partnering with a leading organisation to hire a Mobile Core Network OpsEngineer (4G/5G) to support critical telecom infrastructure and ensure seamlessnetwork operations.

About theRole

You will beresponsible for the operation, maintenance, and troubleshooting of 4G/5G corenetwork systems, ensuring high service availability and performance, includingsupport for international roaming services.

KeyResponsibilities

• Manage and support 4G/5G Mobile Core nodes (e.g., IMS, HSS, UDM, SBC, MSS, etc.) to ensure smooth network operations
• Perform system maintenance, including patching, upgrades, and performance optimisation
• Monitor network performance, KPIs, and alarms to maintain service quality
• Troubleshoot and resolve end-to-end network issues across core systems
• Collaborate with local providers and international roaming partners for testing and service assurance
• Implement security hardening and vulnerability management to mitigate risks
• Develop and maintain operational processes and documentation

Requirements

• Degree in Electronics, Communications, Networking, or related field
• Minimum 3-5 years of experience in the Telco industry
• Strong knowledge of 4G/5G core networks and call flows
• Familiarity with protocols such as IMS, VoLTE, SS7, Diameter, SIP, SCTP
• Hands-on experience in network troubleshooting (end-to-end)
• Exposure to VoLTE roaming and IREG testing
• Understanding of network and application security
• Knowledge of IP networking (switching & routing)
• Experience working with Linux and virtualised environments
• Basic scripting/programming skills (e.g., Python, Shell)

UEN: 202329526G

EA Licence: 23S2061

RESPONSIBILITIES

1)     Administrative Functions

·       Support the Service Manager in preparation of weekly and monthly service reports.

·       Process meter billing and ensure accurate updates in the CRM system.

·       Collaborate with the Customer Service Team to ensure smooth and efficient daily service operations when required.

·       Maintain proper documentation and service records for audit and tracking purposes.

2)     Technical Functions

·       Assist in the installation, setup, and configuration of copiers/ multifunction printers(MFPs) and smart office solutions.

·       Attend to on-site service calls and urgent breakdowns, ensuring timely resolution.

·       Support engineers in troubleshooting hardware issues (machines, networking, peripherals) and software-related problems (drivers, system integration, workflow solutions).

·       Assist in deploying and troubleshooting smart enterprise solutions such as document management systems, print management software, and workflow automation tools.

REQUIREMENTS

·       Diploma in Engineering, IT, Electronics, or related discipline.

·       Experience in copier/ MFP servicing, print solutions, or office automation systems.

·       Sound knowledge of network setup (IP configuration, drivers installation).

·       Proficient in MSOffice (Excel, Power point), MCSE, HTML

·       Good communication and interpersonal skills.

·       Able to work independently and as part of a team.

·       Willing to travel for on-site servicing across Singapore.

Pleasesubmit resumes to jason.chow@oaktree.com.sg with the following details in MSWord format:

·      Position applying for

·      Current remuneration

·      Expected remuneration

·      Notice period

Jason Chow Yew Fai

EA License No :       06C4642

EA Reg No :           R25158800

We regret that only shortlisted candidates will be notified.

Job Description & Requirements

Key Requirements, Roles & Responsibilities:

• Gather business and/or application requirements on the infrastructure to plan, design, install, test &implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Network engineering professional with extensive experience in designing and operating large scale networks, cloud and infrastructure environments across ISP, Managed Service Provider and Hosting platforms, including technical leadership of enterprise network initiatives.
• Specialized in multi-vendor architecture (Cisco, Juniper, MikroTik, FRR), Infrastructure-as-Code automation and hybrid cloud networking.
• Proven track record of improving service reliability, scalability and operational efficiency through strategic design and enterprise scale implementation.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated.
• Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Able to lead a team of network engineers (size).
• Attain key certifications for partnership with key vendors.
• 24 x 7 standby is required.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore’s PDPA and e2i’s PDPA

Should focus on day-2-day operations, incident, change management, and user centric trouble shooting.

Operate andcontinuously improve the organization’s Secure Access Service Edge (SASE)services using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA),ensuring secure, reliable user connectivity and strong policy governance.

Keyresponsibilities (Operational / BAU)

• Runday-to-day operations for ZIA (web gateway, SSL inspection, URL filtering,cloud app control, sandbox, DLP , DNS security).

• Runday-to-day operations for ZPA (App Segments, Access Policies, Connectormanagement, posture requirements, policy troubleshooting).

• Monitorservice health and user experience; proactively identify trends and recurringissues.

• HandleL2/L3 incident troubleshooting: authentication issues (SSO/SAML),PAC/forwarding issues, tunnel/connector issues, policy blocks, certificate/SSLinspection issues.

• Performpolicy administration: create/update rules, exceptions, and change deploymentsfollowing CAB/ITSM change controls.

• Maintainforwarding architecture: Zscaler Client Connector, GRE/IPsec tunnels, PACfiles, forwarding profiles, location configuration, traffic steering.

• Manageintegrations: IdP (Azure AD/Entra ID, Okta, ADFS), SIEM (Splunk/QRadar),ticketing (ServiceNow), endpoint tools (Intune/Jamf), MFA.

• Executeroutine operational tasks: connector upgrades, certificate updates, locationupdates, application onboarding to ZPA, user/group updates.

• Work withvendors/TAC; drive cases to closure and implement corrective actions.

• Maintaindocumentation: runbooks, SOPs, troubleshooting guides, policy standards,onboarding checklists.

• Supportaudits and compliance: policy reviews, recertification evidence,logging/retention checks. Menlo Web Isolation Maintain allow-list/whitelist forapproved URLs/domains based on business justification and securityrequirements.

• Manageexception lifecycle: approvals, expiry dates, periodic review/cleanup, andrecertification evidence.

• Ensureisolation policies align with ZIA policies and do not create conflicting userexperience (e.g., bypass vs isolate logic) Site not loading in isolation,rendering issues, broken web apps, file download/upload restrictions,clipboard/printing controls (as applicable)

Coreskills:

• Strongworking knowledge of ZIA (SSL inspection, URL filtering, CASB/app control,sandbox, forwarding methods).

• Strongworking knowledge of ZPA (connectors, app segments, access policies, posture,authentication flows).

• Troubleshootingacross endpoint + network + identity (DNS, TLS cert chains, proxy behavior,SAML/SSO, routing).

•ITSM/change management discipline (ServiceNow/JIRA), documentation habits.Strong knowledge about Zero Trust concepts

•Nice-to-have: SIEM integration, DLP, basic scripting (PowerShell/Python) forops automation.

Objective of the position :

The product manager for Networks execute product line strategy in the cables vertical with a view to improve the revenue, profitability and increase customer base for our company's cables product. The position is also responsible for credible pricing strategy to meet the long-term needs of the Company.

The product scope includes Industrial End to End connectivity Products – Industrial Communication cables, Industrial Ethernet Switches (Managed and Unmanaged), Industrial data connectors, Industrial cellular Routers, Protocol Gateways, and other industrial networking and end to end connectivity products.

Key Responsibilities:

1. Manage product portfolio roadmap and lifecycle from strategic planning to end of life.

2. Launch NEW products via Stage Gate Process and product life cycle management in collaboration with local, regional, global stakeholders with the guidance of Global Product Cluster Manager.

3. Manage product, price, place, and promotion.

4. Study the market, prepare business cases for each NEW product and support development team to develop plans for localization of products.

5. Product Marketing activities in close co-ordination with Sales and Marketing.

6. Conduct regular needs analysis of customers, segments to achieve best operational efficiency and service levels to the customers.

7. Directly manage pricing based on market inputs and keep list price updated based on LME and market considerations.

8. Conduct technical seminars and business updates with customers in coordination with sales teams to promote company's products.

9. Track the performance of the product clusters across regions and customers and recommend corrective strategies for higher sales revenue and profitability.

10. Ability to manage multiple up to 3 to 5 new projects.

11. Conduct market research individually and along with sales/ external agencies.

12. Have an end-to-end view from source to final customer on profitability and revenue of products

Accountabilities & Performance Measures:

1. Achieve assigned organizational objectives for product cluster growth, pricing and product mix.

2. Support sales teams in sales closures through technical support and seminars to customers.

3. Drive localization efforts for product cluster topline growth and profitability.

4. Ownership for assigned global product portfolio within specific applications

Skills and Qualification

1. Engineering or Science Graduate, MBA graduate is an advantage.

2. Overall, 7-12 years with min. 3 years of strong experience in Product Life Cycle Management with reputable companies.

3. Candidates preferred are from Industrial Communications and Data Center Industries.

4. Prior experience in cable engineering will be a plus.

5. Quick learner: Willingness to learn Company's cables portfolio and apply product management experience.

6. Strong communication skills, both written and verbal.

7. Adept in conduct of technical seminars/webinars, good analytical skills.

8. High proficiency in sales related processes and tools.

9. English proficiency, preferably with second language skills.

10. Proficient in Excel, MS Word, Power Point and knowledge of Power BI.

• Handle regular preventive maintenance on the SD-WAN Platform Operations. 
• Support the expansion, upgrades and rollouts of new network and systems infrastructure involving hardware such as routers, switches, firewalls, virtual appliances, VNFs, network monitoring and management systems.
• Support engineering teams on new product/ feature implementation, node deployment, and technical support matters. 
• Responsible for troubleshooting and timely resolution of faults/issues within the SD-WAN platforms services. 
• Analyze SD-WAN platforms performance and take proactive actions and preventive measures to monitor and enhance the network performance including software and hardware upgrades, etc. 
• Prepare statistical reports on network and equipment performance.
• Analyzing financial information (e.g. revenues, expenditures and cash management) to ensure all operations are within budget.
• Presenting annual budgets to management.
• Vendor negotiation and preparation of cost analysis and justifications.
• Perform SD-WAN platforms performance analysis.
• Proactively engage Engineering teams and recommend courses of actions to prevent incidents that may be caused by performance issues.
• Archive prepared reports for future reference of job performance.

Skills for Success:

• A Bachelor’s degree Electrical / Electronic / Computer Engineering / Computer Science / Information Systems from a recognized institution. 
• 8 years minimum IP network experience
• 3-5 years' experience with SD-WAN systems
• Possess expertise with routers and switches installation e.g. Cisco, Juniper, Mellanox, Dell.
• Possess expertise with Cisco SD-WAN, VMware VeloCloud SD-WAN, HPE Aruba SilverPeak SD-WAN, Fortinet SD-WAN, FortiSASE etc.
• Good understanding of Internet routing protocols and technologies including TCP/IP, BGP, MPLS/VPN.
• Knowledge of routers/switches architecture and software upgrade    procedure.  Good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
• Knowledge of hypervisors such as eSXI, Adva, proxmox and KVM.

About the Role

We are seeking a Junior Network Engineer (Level 1 Support) to join our Infrastructure Operations team. This role supports the bank’s enterprise network infrastructure and ensures continuous connectivity for critical banking systems.

The position is shift-based (24x7 operations) and requires flexibility to work odd hours, nights, weekends, and public holidays as part of a rotating support schedule.

Key Responsibilities

• Provide Level 1 network monitoring and operational support for enterprise network systems
• Monitor network alerts and dashboards (LAN/WAN/Wi-Fi) and perform initial triage
• Perform basic troubleshooting for: Network connectivity issues VPN access issues Switch / port / link failures
• Escalate incidents to Level 2/3 engineers or vendors based on severity
• Assist in incident logging, tracking, and updating tickets in ITSM tools (e.g., ServiceNow)
• Follow standard operating procedures (SOPs) for network incident handling
• Support scheduled maintenance activities during non-business hours
• Ensure adherence to banking IT security and compliance policies
• Maintain clear documentation of incidents and resolution steps

Requirements

• Min ITE in Information Technology, Computer Networking, or related field
• CCNA (Cisco Certified Network Associate) certification is required or in progress
• Strong interest in network operations and troubleshooting
• Willingness to work in 24x7 shift environment

Business Function 

Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.  

Job Summary

We are seeking a highly skilled and motivated Network Specialist with in-depth knowledge and hands-on experience in Cisco Routers, Cisco Nexus, Arista VxLAN, Routing and Switching technologies, AnyConnect VPN, and Cisco ASA. The successful candidate will be responsible for the daily management of network activities, ensuring the stability, security, and performance of our network infrastructure across various environments, including data centers.

Key Responsibilities:

• Network Operations & Management:

• Manage daily network activities, including assessing requests from business units (BU) or lines of business (LOBT) and preparing implementation scripts that align with established network standards.

• Provide essential support for incident and problem troubleshooting, ensuring timely resolution and minimal impact on operations.

• Conduct vulnerability reviews, assessments, and plan and execute patching or firmware upgrades for network devices to maintain security and performance.

• Collaborate with network vendors, telco providers, and external partners to ensure seamless operations and meet project requirements.

• Attend conference calls with other support teams and partners for deployment, incident support, and resolutions as required.

• Support external connectivities in data centers, working closely with partners.

• Be available to support during CR green zone windows for implementing changes and deployments, both remotely and directly in data centers.

• Adhere strictly to the processes and policies of the Bank.

• Must have excellent communication skills and be able to work independently and with team

• Must have basic knowledge and experience in scripting and network automation.

• Requirement

• Strong experince in managing enterprise network with certifications of CCNA/CCNP or CCIE

• Ability to configure Cisco IOS and NX-OS settings for Cisco Routers and Nexus Switches, including implementing security configurations and managing network connections. 

• Must have good hands-on experience in Cisco Routers, Cisco Nexus, Arista VxLAN, Routing and Switching technologies, AnyConnect VPN, and Cisco ASA, security enforcement, and management across various network infrastructures.

• Must have depth knowledge to prepare configuration scripts in Cisco IOS, NXOS, ASA VPN, Arista EOS, Layer 2 and Layer 3 technologies like OSPF, BGP, MP-BGP, EVPN VxLAN, STP, RSTP, IPSEC VPN, Cisco AnyConnect VPN

• Configure Cisco ASA for remote access VPN services (AnyConnect VPN, IPsec Tunnel), ensuring the use of secure protocols for confidentiality and encryption 

• Should have basic understanding and knowledge of CDN, DDOS, DNS, F5 GTM & LTM, Palto Alto & Checkpoint firewalls

[Order Number: 1093116]

Responsibilities:

• Provide pre-sales technical support on assigned cybersecurity products to customers and partners.
• Collaborate with the Sales team to develop and position solutions for market selling and customer proposals.
• Understand customer IT/Security infrastructure and business requirements.
• Perform strategic cybersecurity solution selling.
• Demonstrate cybersecurity solutions.
• Conduct proof of concept for proposed cybersecurity solutions and network performance solutions.
• Work with solution vendors on business solution proposals and attend to RFI/RFP design, compliance, and clarifications.
• Develop design guidelines and recommend improvements to customers on assigned cybersecurity products.
• Perform in-house lab tests to validate customer proof-of-concept setups, endpoint/network designs, and endpoint/network deployments using new products and features.
• Stay updated on competitive solutions, products, and services.
• Provide enablement training for partners' internal post-sales engineers on product/technology knowledge.
• Conduct routine updates on new products/technologies to internal sales staff.
• Maintain good rapport with customers and vendors.

Requirements:

• Minimum 1 year of experience in pre-sales activities for large enterprises or government sectors, or related fields. Candidates with several years of experience in delivering and implementing cybersecurity technology and solutions, and open to embarking on a pre-sales consultant role, are welcome to apply.
• Strong knowledge and understanding of the security industry.
• Ready to perform demos and presentations on product expertise in key security technologies.
• Possess good technical knowledge in internet architecture, network infrastructure, software-defined networks, network performance tools and solutions, UNIX, Windows, VMware, and security covering endpoint, email, web, and cloud.
• Ability to design an architecture and write proposals.

To Apply, please kindly email your updated resume to

cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Gary Ho Cheng Xuan

EA Personnel Reg. No.: R1549767

EA License No.: 07C5771

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996