Serve as the Assistant Manager - Merchandising, managing and executing all merchandising responsibilities.
AREAS OF RESPONSIBILITY
Strategies & management
• Develop sales strategy aligned with short- and long-term goals, with measurable metrices.
• Establish and drive commercial priorities of key products.
• Assist with pre-season planning.
• Plan product launches together with the team and work with relevant departments to develop launch and promotional campaigns.
• Compile detailed reports and lead regular brand review meetings, offering actionable insights to support informed business decisions.
• Track and analyse sales performance across all markets, ensuring effective brand management and identifying areas for growth.
• Take full ownership of the product journey, overseeing every stage from development through to sales execution.
• Maintain a comprehensive view of the Singapore market, as well as any emerging markets the brand may enter, ensuring alignment with local and global strategies.
• Stay updated on market trends, competitor pricing, and product innovations to adjust strategies accordingly.
• Regularly assess the competencies of both direct and indirect team members, providing constructive feedback and guidance to foster a high-performance culture.
Product Management
• Working closely with the brand’s product developer(s)
• Coordinate product development plans to meet timeline
• Monitor costs and adhere to budget allocation.
• Coordinate the development of patterns or mock-ups for new product designs.
• Gather and analyse customer feedback on different product categories for product improvement.
• Oversee the shipment and tracking of product samples between the company and factories.
• Act as the primary point of contact for the Dhaka factories, ensuring consistent alignment on product designs and manufacturing processes.
Relationship Management
• Liaise with B2B customers and other operational functions on a day-to-day basis to resolve issues or to facilitate clients.
• Maintain effective relationship with B2B customers through regular communication.
Stock & Delivery Management
• Analyse sales and take necessary actions to drive net selling in a cost-efficient way.
• Support team and stakeholders in understanding stock levels and selling performance.
• Plan, analyse and forecast stock levels.
• Collaborate with dispatchers and third-party logistics to ensure prompt delivery of stock to consignment stores, pop-up shops, and exhibitions.
• Work closely with production and factory teams to manage order lead times, address daily issues, and track shipments for timely order fulfillment.
• Work with the team to perform stock counts regularly, and before and after external events ensuring alignment between actual stock and in the system.
• Work with external logistics and warehouse partners, in Singapore to ensure stock levels and manage delivery partners.
• Work with the team to validate the accuracy of incoming stock against invoices or purchase orders.
Supply Chain Management
• Working knowledge of data analysis and forecasting tools and ability to develop actionable insights from data, including, but not limited to sales forecasts and trends.
• Develop and execute projects to enhance supply chain operations.
• Provide frequent and structured feedback about the commercial plans on prices quantities, sales forecasts, assortment width, size curve etc.
Visual Merchandising
• Work alongside the branding and marketing teams to coordinate and plan visually appealing merchandising concepts for stores and events, ensuring alignment with overall brand strategy.
• Partner with branding to style mannequins, showcasing key looks from the latest collection that reflect seasonal themes and brand identity.
• Work with internal teams and external vendors, in coordination with branding, to ensure the timely setup and execution of VM displays.
E-Commerce Management
• Launch new products on the Rawbought online platforms/ Inventory Management system.
• Work with relevant teams to plan and organise photoshoot of products.
Team management
• Assign tasks based on individual strengths, skills, and workloads. Ensure equitable distribution of responsibilities to optimize team efficiency and prevent burnout.
• Foster open and transparent communication within the team. Encourage collaboration by organising regular team meetings, check-ins, and updates to keep everyone aligned.
• Address conflicts or challenges within the team promptly and impartially. Facilitate productive conversations to resolve issues and maintain a positive working environment.
Other Ad-hoc Duties
• Be part of the rotation to pick and pack customers’ orders on a weekly basis.
• Liaise with delivery partners for any delivery and collection matters.
• Assist in the set-up of event pop-ups.
• Participate and promote our products during events.
• Assist in the planning and execution of photoshoots and media events.
JOB REQUIREMENTS
Educational Background
• Diploma in supply chain management, logistics or Fashion.
Experience
• 3 to 5 year of merchandising experience in fashion apparel/ manufacturing field.
• Overseas merchandising experience is a plus, but not necessary.
• Previous experience working in an in-house merchandising role, controlling, or other similar role in the eCommerce field.
• Singapore market knowledge of customer expectations, the retail/ fashion industry and competitors.
ADDITIONAL REQUIREMENTS
• Self-starter and motivated, ability to learn and adapt quickly, not afraid to take initiative
• Organised, and work collaboratively with all stakeholders and peers.
• Strong communication and interpersonal skills.
• Strong physical endurance and strength.
