Total 1,371 manager job vacancies in Hong Kong

• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Make executive decisions, hold meetings and provide accountability.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Help create and foster a respectful and inclusive team environment.

We are seeking an experienced, highly committed, and results-driven Construction Manager to oversee and manage construction projects from inception to completion. The successful candidate will be responsible for planning, coordinating, supervising, and controlling all construction activities to ensure projects are completed safely, on time, within budget, and in accordance with the required quality standards.

The Construction Manager will lead project teams, manage subcontractors and suppliers, monitor project progress, enforce safety regulations, and ensure effective communication among all stakeholders. This role requires a hardworking individual who is prepared to work in a demanding environment, meet tight deadlines, and work weekends, public holidays, and extended hours whenever project requirements dictate.

Key Responsibilities

Project Planning and Management

• Plan, organize, and oversee all phases of construction projects from pre-construction through project completion.
• Develop detailed project schedules, work plans, and resource allocation strategies.
• Review project drawings, specifications, contracts, and construction methodologies.
• Establish project milestones and monitor progress to ensure timely completion.
• Coordinate project activities to minimize delays and disruptions.
• Ensure project objectives are achieved while maintaining high-quality workmanship.

Site Supervision and Operations

• Manage daily construction site operations and activities.
• Supervise site engineers, supervisors, foremen, subcontractors, and workers.
• Ensure all construction works are carried out according to approved drawings, specifications, and quality standards.
• Conduct regular site inspections to verify progress and compliance.
• Resolve technical and operational issues that arise during construction.
• Monitor productivity and implement corrective actions when required.

Budget and Cost Control

• Monitor project budgets and expenditures.
• Review project costs and identify opportunities for cost savings.
• Ensure efficient utilization of labor, materials, machinery, and equipment.
• Evaluate and approve subcontractor claims and supplier invoices.
• Prepare cost reports and provide financial updates to management.
• Minimize project cost overruns through effective planning and control.

Contract Administration

• Administer project contracts and ensure compliance with contractual obligations.
• Coordinate with clients, consultants, architects, engineers, and subcontractors.
• Manage project correspondence, documentation, and contract records.
• Review variation orders and negotiate contract modifications when necessary.
• Ensure project deliverables meet contractual requirements.

Health, Safety, and Environmental Compliance

• Promote and enforce a strong safety culture across all project sites.
• Ensure compliance with workplace health and safety regulations.
• Conduct regular safety inspections, audits, and toolbox meetings.
• Investigate incidents and implement corrective and preventive actions.
• Ensure all personnel adhere to safety procedures and site regulations.
• Maintain environmental compliance and sustainable construction practices.

Quality Assurance and Control

• Implement quality control procedures throughout the project lifecycle.
• Monitor construction activities to ensure compliance with specifications and standards.
• Coordinate inspections and testing activities.
• Identify and rectify quality issues promptly.
• Ensure project handover documentation is complete and accurate.

Stakeholder Coordination

• Serve as the primary point of contact for clients and project stakeholders.
• Attend project meetings and provide progress updates.
• Coordinate activities among consultants, contractors, and regulatory authorities.
• Foster positive working relationships with all project participants.
• Address client concerns and maintain high levels of customer satisfaction.

Resource and Workforce Management

• Plan manpower requirements and workforce deployment.
• Recruit, train, and supervise site personnel where necessary.
• Monitor employee performance and productivity.
• Ensure adequate staffing levels to meet project schedules.
• Lead and motivate teams to achieve project goals.

Reporting and Documentation

• Prepare detailed project reports, progress reports, and management updates.
• Maintain accurate records of project activities, costs, schedules, and site conditions.
• Track key performance indicators and project milestones.
• Submit reports to senior management in a timely manner.
• Maintain project documentation in accordance with company procedures.

Problem Solving and Risk Management

• Identify project risks and develop mitigation strategies.
• Resolve construction-related challenges efficiently and effectively.
• Anticipate potential delays and implement recovery plans.
• Make informed decisions under pressure to maintain project progress.
• Ensure continuous improvement of project management processes.

Experience

• Minimum 10–15years of relevant construction management experience.
• Proven experience managing large-scale commercial, residential, industrial, or infrastructure projects.
• Strong understanding of construction methods, project planning, and site management.
• Experience managing subcontractors, suppliers, and multidisciplinary project teams.

Job Summary

A manager oversees a team or department to ensure efficient operations and achievement of business goals. They bridge leadership and frontline employees by leading teams, planning strategically, managing resources, evaluating performance, and resolving conflicts.

Responsibilities

• Recruit, hire, onboard, and train team members to build a capable workforce
• Motivate staff by providing continuous coaching and support to enhance performance
• Conduct regular performance reviews to assess employee progress and identify development needs
• Lead the team to ensure smooth daily operations aligned with business objectives
• Develop and implement strategic plans to optimize resource management and team productivity
• Resolve conflicts effectively to maintain a positive and collaborative work environment

MANAGER ( FULL TIME )

ABLE TO SERVE BOTH MALE AND FEMALE CLIENTS

CUSTOMERS SERVICE ORIENTATED, SALES DRIVEN AND TAGET ORIENTED PERSON

A TEAM PLAYER WITH GOOD COMMUNICATION AND INTERPERSONAL SKILL

RESPONSIBLE PREPARING THE NECESSARY TREATMENT PRODUCTS, STOCKS REPLENISHMENT, TOWELS

SUPPLY, ETC

BASIC + COMMISSION

AT LEAST 1 YEAR OF EXPERIENCE

STRONG COMMUNICATIONS AND INTERPERSONAL SKILLS WITH ALL LEVEL PEOPLE

WELL-GROOMED

We are looking for a hands-on Technical Manager / Engineering Manager to lead the development and continuous improvement of advanced semiconductor equipment, with a focus on sorter machines.

This role is ideal for someone who enjoys solving complex engineering challenges, leading high-performing teams, and delivering precision systems used in semiconductor manufacturing.

Key Responsibilities

• Lead and mentor a team of design engineers in the development of semiconductor equipment, from module design to full machine conceptualization

• Drive product innovation and continuous improvement (CIP) to enhance performance, extend product lifecycle, and improve cost competitiveness

• Oversee machine reliability, feasibility testing, and validation to ensure high precision and performance

• Partner with Technical Sales on specification review, costing, and solution evaluation

• Own and resolve technical issues across the product line, including field-related challenges

• Ensure machine performance at customer sites, including troubleshooting and optimization

• Lead root cause analysis and problem-solving using structured methodologies (e.g., 8D, Ishikawa, DIVE)

Job Requirement:

1. Degree or Master’s in Mechanical Engineering or related discipline

2. Strong experience in automation equipment design, preferably in semiconductor industry (sorter machines highly preferred)

3. Solid background in high precision, high-speed mechanical systems

4. Proficient in CAD tools such as Creo or SolidWorks

5. Knowledge of semiconductor packaging and assembly processes

6. Proven experience in a technical leadership role, managing teams and projects

7. Strong analytical and problem-solving skills with structured methodologies

Company Overview

Singapore Breast Surgery Center ("SBSC") is a one-stop center for breast care and women's medical imaging, led by specialists in breast cancer detection, treatment, and management. We provide a patient-centric environment with a collegial, professional work culture.

Job Summary

Lead the Finance team to deliver accurate financial reporting, compliance, and strategic financial management supporting business growth and operational excellence at SBSC.

Responsibilities

• Direct the Finance team by setting clear strategic goals and providing ongoing guidance to enhance team performance and collaboration across departments
• Drive process improvements within the Finance team to increase efficiency and accuracy in financial operations
• Oversee statutory and management financial reporting, ensuring compliance with accounting standards and tax regulations
• Manage budgeting, forecasting, treasury, fixed assets, inventories, accounts payable, and accounts receivable to maintain financial health
• Prepare, review, and analyze management reports and financial statements to inform senior management decisions
• Lead year-end statutory audits by coordinating audit preparation, documentation, and liaising with auditors
• Maintain and update internal controls and financial policies to ensure robust compliance and risk management
• Manage taxation matters including withholding tax, corporate income tax reviews, and responding to IRAS queries
• Conduct financial analyses to support senior management in strategic planning and decision-making
• Support annual budgeting processes and contribute to special projects such as system implementations

Required competencies and certifications

• Degree in Accountancy or ACCA/ISCA/CA qualification
• Minimum 4 years of relevant experience including at least 1 year in a supervisory role
• Strong knowledge of accounting standards and statutory reporting requirements
• Proficiency in Microsoft Excel and PowerPoint
• Excellent analytical, problem-solving, and communication skills

Preferred competencies and qualifications

• Exposure to the healthcare industry
• Basic knowledge or understanding of Power Query, Power Pivot, and Excel VBA Macros

Job Description

• Responsible for full set of accounting & finance related responsibilities.
• Some production accounting experience for costings purposes would be advantages. Highly suitable for accountants looking for production related experience as well as looking to develop leadership skills.
• Basic consolidation and reconciliation of accounts, prepare accurate and timely month end closing reports and necessary schedules.
• Some HR, IT and Administration experience, will be coupled with the role and able to think strategically to work the team and the Director to formulate growth plans for the company.
• Work closely with external auditors, bankers, regulators and stakeholders.
• Able to work independently and ability to translate various business and functions into an evolving accounting view, like investments to cash flows, inventory and production related overviews.
• Strategic thinking with a Team player attitude and be the expert of the Microsoft Navision system and develop relevant users including production modules.

Job Requirements

• Candidate must possess at least a Bachelor's degree / Professional Degree in Accountancy and a great passion for reconciling accounts, analysis for organizations financial transactions. Have leadership abilities and looking to grow and develop qualities of supporting a team in global business environment.
• At least 5 years of direct working experience in the related field is required for this position. Excellent Excel skills and ability to do production costing models to budgeting & forecast.
• Those having experience in Administration & HR or some experience in sourcing and generating POs for purchasing, will be a high advantage, else having a high appetite in gaining knowledge especially in the HR scope of a production orientated organization.
• High proficiency in Microsoft Navision is preferred, operate accounting information systems efficiently and effectively. Have the ability to be lead user of system and develop and guide supporting colleagues on the financial elements.
• Participate in budgeting / forecasting activities and providing accurate and timely tax / financial reports to relevant authorities.
• Great attitude team player and personality to be groom for leading expertise, well organized multi-tasker, fast learner with great detailed orientation, great drive of independence and pleasant personality to work across the young team. Other ad-hoc duties as required with an entrepreneur spirit to take on new tasks and challenges.

Our client is looking for a Program Manager to lead customer projects from qualification to production launch, covering tooling, molding, automation, cost, timeline, and overall execution. The role will coordinate internal teams, support customer communication, assist with quotations, drive tooling qualification, manage project risks, and ensure smooth manufacturing readiness.

Responsibilities

• Lead cross-functional project execution across engineering, manufacturing, tooling, automation, planning, and purchasing.

• Manage project schedule, cost, qualification, launch readiness, and customer requirements.

• Work with BD and engineering teams on new project evaluation, quotations, and customer follow-up.

• Act as the key technical contact for customers on program-related matters.

• Support workflow, equipment, tooling, spare parts, and capacity planning for new programs.

• Ensure compliance with workplace safety and EHS requirements.

Requirements

• Degree in Mechanical Engineering or related field with at least 6 years’ relevant experience in program/project management within manufacturing, tooling, molding, or automation.

• Good understanding of production processes and project management.

• Strong English communication, interpersonal, coordination, and multitasking skills.

• Independent, proactive, and comfortable working in a fast-paced environment.

Disclaimer

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

We invite interested candidates to write-in with CV and regret that only shortlisted candidates will be contacted for a discussion.

Lee Shiow Chyn
EA12C6130
R1112042
hr@hpspartners.com.sg

Responsibilities:

• Explain services to the customers
• Apply pressure with the thumb and fingers to the client's feet
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas.
• Keep service records
• Enquiring about guests' medical conditions and allergies before providing services.
• Uphold hygiene standards and follow health and safety regulations

Requirements:

• Proven experience working as a Manager.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.
• Able to work on weekend and public holiday.

ABOUT THE ROLE:

As a CBRE Building Manager, you will support the Asset Manager to coordinate all aspects of a cluster of buildings. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.

WHAT YOU WILL DO:

• Confirm that services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
• Ensure regular property inspections occur. Recommend and approve alterations, maintenance, and reconditioning.
• Respond to escalated tenant needs, ensuring that issues get resolved in a timely and efficient manner.
• Coordinate tenants move-ins and move-outs, and "walk-through" spaces and tenant improvement department.
• Collect rent and pay expenses in compliance with lease terms. Prepare all required legal notices and coordinates legal action.
• Review and reconcile tenant rent and Common Area Maintenance recovery charges.
• Forecasts management plans and prepares monthly performance, explaining variances.
• Gather data to provide information for the annual budget preparation process. Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems.
• Have a broad knowledge of own job discipline and some knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. May convince to reach an agreement.
• Impact the quality of own work and the work of others on the team.
• Work primarily within standardized procedures and practices to achieve objectives and meet deadlines.
• Explain complex information to others in straightforward situations.

WHAT YOU WILL NEED:

• Bachelor's Degree preferred with 4-6 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Understanding of existing procedures and standards to solve slightly complex problems.
• Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to tenants. Ability to effectively present information.
• Requires knowledge of financial terms and principles

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

OUR VALUES IN HIRING

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

About Us 

At NESST Singapore Limited, we are committed to building a sustainable and efficient ecosystem that drives value, innovation, and impact across our operations. As a purpose-driven organization, we seek individuals who are passionate about operational excellence and stakeholder collaboration. If you’re looking to make a meaningful difference while advancing your career, we invite you to be part of our dynamic team.

Role Purpose

NESST’s mandate extends beyond the delivery of its own programmes to shaping the wellbeing of migrant workers and influencing the practices of the wider industry. The Partnership & Sponsorship Lead advances that mandate by building the coalition of partners that resources NESST’s work and extends its reach —including to organisations whose primary focus lies beyond the migrant worker sector.

The role owns the sponsorship lifecycle end to end — originating, designing, soliciting, securing and stewarding inbound and outbound arrangements — and does so within the governance and segregation-of-duties controls of the NESST Sponsorship Management Framework. The postholder is the “Requestor” under that Framework and works closely with Finance, who holds custody of all sponsorship moneys.

Key Responsibilities

1.  Partnership development and outreach

•      Identify, cultivate and convene partners aligned to NESST’s mandate, including like-minded organisations beyond the migrant worker sector.

•      Build coalitions that mainstream NESST’s objectives and cultivate shared ownership of the cause across a wider community.

•      Develop and maintain a pipeline of inbound and outbound sponsorship and partnership opportunities.

2.  Sponsorship origination and design

•      Initiate and design sponsorship arrangements linked to clear programme outcomes, defining what NESST requires and what the Sponsor receives in return.

•      Value in-kind support at prevailing market rates and apply the proportionality test, ensuring benefits conferred do not exceed the agreed ceiling relative to contribution.

•      Set measurable KPIs and delivery milestones for each arrangement.

3.  Solicitation, selection and due diligence

•      Run open, even-handed solicitation; compare candidate sponsors and document the selection rationale.

•      Conduct due diligence proportionate to risk — registry and adverse-media checks for all, and full due diligence for high-risk arrangements.

•      Screen for red flags and conflicts of interest; declare and recuse where conflicted, in line with the Framework.

4.  Approval and contracting

•      Prepare approval submissions and secure the required approval before committing to or soliciting any arrangement.

•      Draft and negotiate Sponsorship Agreements, clearing them through Finance and the Head, Business & Partnership before signature.

5.  Delivery, monitoring and reporting

•      Monitor both the Sponsor’s and NESST’s obligations against each Agreement; manage delivery, KPIs and remediation of any shortfall.

•      Coordinate acceptance of sponsored goods and services with the appointed Acceptance Officer.

•      Lead After-Action Reviews for medium- and high-risk arrangements and maintain complete records for audit.

6.  Governance and integrity

•      Operate within the Sponsorship Management Framework at all times, upholding its principles of independence, proportionality, and the treatment of sponsorship moneys as held on trust.

•      Maintain segregation of duties: the postholder does not receive, bank or reconcile sponsorship moneys — custody sits with Finance. This separation is a core control of the role, not an administrative detail.

•      Report any gift or out-of-process approach from a sponsor in accordance with NESST policy.

Requirements

Qualifications and experience

•      A relevant degree, with minimum 2 years in partnerships, business development, fundraising, sponsorship or corporate relations.

•      A track record of originating, negotiating and closing partnership or sponsorship arrangements.

•      Familiarity with governance, compliance or controls in a public-interest, government-linked or regulated environment (desirable).

Skills and attributes

•      Strong negotiation, stakeholder management and relationship-building skills across corporate, non-profit and government partners.

•      Clear, persuasive written communication — able to prepare approval submissions and agreements to a governance standard.

•      Sound judgement and personal integrity, with comfort operating inside a controlled, audited process.

•      Organised and self-directed, able to run multiple arrangements end to end within a lean team.

Our client, an well-established local MNC in commercial Air-Con industry is seeking for ACMV Manager (Design) Facility Manager / Operations Manager ( Commercial Building / Retail Mall ) - Salary: $ 7,000.00 to $ 9,000.00 + VB / 5 days work week

Requirements

• Degree in Mechanical Engineering or Electrical Enigneering or relevant

• At least 5 to 8 years of experience in designing and optimising efficient, cost-effective chiller plant and airside systems to support both project acquisition and delivery.

• At least 5 to 8 years of experience overseeing a team of Engineers and Technicians to run daily operation in either Industrial plant or Commercial Office or Retail shopping mall

• Experience in Regional / Asia coverage

• Strong in ACMV design, analytical, and problem-solving skills

• Mandatory certifications: BCA Energy Auditor, GMAP/GMAAP, SCEM

• Good communication, analytical skill and stakeholder management skill

• Independent, confident and leadership qualities

Others

• Salary: $ 7,000.00 to $ 9,000.00

• 5 Days work week (Monday to Friday), office hour
  

Interested candidate can send in your resume (word format prefer) to grayson.su@thetalentnetwork.com.sg

Do you enjoy making sense of data to improve real-time service delivery? Are you motivated by understanding how services work on the ground and helping teams deliver better outcomes for families? We are looking for someone who enjoys translating data to drive actionable improvements to strengthen performance and sustain quality delivery.  

Description of Division

You will be part of the Regional Team under the Service Management Division of KidSTART Singapore Limited (KSL). Your role will be to oversee the effective implementation of KidSTART in each region and/or across regions and the service management of KidSTART Agencies (KSAs) and funded healthcare partners. This also involves managing relationships with partners/stakeholders such as MSF Social Service Offices, Family Service Centres, Preschool Operators, Polyclinics, Hospitals etc, who are part of the KidSTART eco-system of delivery.

Key Responsibilities

1.       Service Management (KSL and Funded Partners)

a.       Assist and support the Regional Head to carry out regular contract management and programme monitoring of KSL teams, hospitals and KSAs to ensure compliance with Funding Agreement and drive achievement of programme deliverables.

b.       Assist the Regional Head to support the design, planning and implementation of operational initiatives.  This includes contributing to alignment with Service Standards Requirements and leveraging on dashboards and data analysis to monitor performance and inform decision making.

c.       Act as the primary liaison officer between KSL, hospitals and KSAs, leading efforts to review and strengthen collaboration. 

d.       Conduct data verification in accordance with funding agreement and service standards requirements.

e.       Monitor manpower recruitment and training of KSPs, hospitals and KSA staff to ensure capacity and capability in service delivery.

f.       Perform main liaison role between KSL, ComLink+ and KSAs to support the KidSTART-ComLink +integration.

g.       Supervise incident reporting, incident management, and investigation to ensure appropriate resolution.

h.       Provide support to KSAs in times of crisis to ensure continuity of service to KidSTART families.

1.      Operational Data Analysis

a.       Consolidate and analyse KPI and performance data across KSL and KSAs. This includes tracking trends, identifying performance gaps, and highlighting risks against service standards and programme requirements.

b.       Develop and coordinate action plans in response to KPI outcomes, audits or performance reviews through working closely with service delivery teams to track progress, follow up on deliverables, flag delays or emerging risks.

c.       Analyse service delivery data, including caseloads, workload distribution and service intensity to identify service gaps, operational bottlenecks and opportunities to improve processes, reporting and operational efficiency.

d.       Assess factors that affect service delivery and outcomes to better curate solutions to improve service delivery outcomes.

e.       Provide timely feedback to Service Management Teams, Ops Planning and Programme Development teams to support informed decision making.

f.       Work closely with other divisions to align data, insights and action plans.

Competencies

·      Strong administrative, facilitation &communication skills with a proven track record in programme management and building community partnerships

·       Able to facilitate and negotiate effectively with partners 

·       At least 2years of supervisory experience or experience in a leadership role

·      At least 3-4 years' experience in service management, performance analysis and programme monitoring

·      Familiarity with systems thinking, community development approaches and/or the early childhood landscape will be an advantage

·      Strong planning and problem-solving skills; exercises initiative and displays innovation in coming up with solutions

·      Adaptable and flexible in managing varied stakeholders and partners

·      Strong presentation skills, with the ability to communicate clearly and confidently to various stakeholders.

·      Able to work well in a fast-paced and dynamic environment

·      Confident, effective and collaborative team-player with strong interpersonal skills

·      Able to analyse KPIs and operational data, confident with data analytics and dashboards

·      Proficient in Excel, Power BI, and reporting tools, with experience using CRM systems and operational reports to support monitoring and decision‑making.

GUEST SERVICES MANAGER (DUTY MANAGER)

Mandarin Oriental, Singapore is looking for a Guest Services Manager to join our Front Office team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at the Mandarin Oriental, Singapore, the Guest Services Manager is responsible for daily smooth operations within the Rooms Division, delivering exceptional guest experiences, and maintaining high service standards. The position reports directly to the Front Office Manager.

As Guest Services Manager, you will be responsible for the following duties:

• Attend to guest's requests and complaints
• Investigate complaints and address to the department concerned and response to guest with an appropriate explanation and apology
• Ensure LQE and CQE is delivered and a smooth and successful operation is carried out in these areas daily
• Coordinate with Front Office and Guest Services on VIP arrivals, walk-ins, groups and guests with special requests
• Coordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition
• Coordinate with Housekeeping and Food and Beverage on any special requests for VIPs
• Coordinate with Security with regards to any criminal act within the hotel or suspicious guests
• Coordinate with Front Office cashiers on vouchers, billing instructions, deposits, rebates etc, to minimize bad debts, skippers, untraceable charges and allowances
• Inspect VIPs arrival rooms with appropriate amenities set up
• Meet and greet VIPs arrivals and departures as highlighted by Director of Rooms or Front Office Manager
• Uphold FLHSS procedures within the division
• Uphold grooming standards
• Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department
• Attend scheduled meetings
• Perform any other duties as assigned by Superior
• Ensure that standard, policies and procedures are maintained
• Responsible in reporting any cleanliness findings within the hotel and address with the relevant department
• Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible
• Coordinate and take charge of any emergency until General Manager or Hotel Manager arrives
• Recommend improvements in hotel operations where there are opportunities for improving service, increase revenue, etc
• Check the reading file to update on all new e-mails, faxes or correspondence which may require personal attention
• Attend Front Office briefing and Operations meeting and ensure that all instruction given is carry out expeditiously
• Highlight log entries during daily Operations meeting
• Check through the day arrival report and ensures that the necessary preparations are done by respective departments
• Check VIP rooms and their special requests
• Check all public areas and colleague areas for any irregularities and cleanliness
• Check on the working condition of elevators, lobby lights, air conditioning, in-house music and other hotel equipment and report defects where/when necessary
• Check daily event order and ensure that the necessary signboards and arrangements are done
• Ensuring IT equipment at the reception and lobby are functioning well
• Log all complaints/irregularities for Management reference
• Handle all complaints from guests and transmits them to the departments concerned and see that corrective actions are taken immediately
• Constantly check appearance, grooming of uniform colleagues
• To conduct physical room checks for remaining departures beyond 1600 hours
• Ensure Front Office colleagues verify the Housekeeping report and follow up on any discrepancies
• Ensure all lights in the public areas are lit at the appropriate time
• Ensure the sky signs are fully lit at 1900hrs
• Conduct random check on all colleagues to ensure that nobody sleeps while on night duty
• Ensure that all areas are cleaned and checked thoroughly by night cleaners
• To run night audit for HMS and InfoGenesis
• Extend assistance in all areas especially operations
• Attend Rooms Division update weekly
• Conduct departmental training and also makes appropriate suggestions to improve whenever necessary
• Attend to any medical assistance not limited to guest but to colleagues as well
• Take charge during emergency until General Manager and Hotel Manager arrives
• Performs any assignment as delegated by the General Manager, Hotel Manager, Director of Rooms and Front Office Manager

As Guest Services Manager, we expect from you:

• Candidate must possess at least a Bachelor's Degree/Post Graduate Diploma/Professional Degree, Diploma/Advanced/Higher/Graduate Diploma or equivalent.
• At least 3 years of working experience as guest services personnel in luxury hotel or similar capacity is required for this position.
• Preferably familiar with emergency procedures, security protocols and guest service standards.
• Willingness to work shifts, weekends, and public holidays
• Strong knowledge of hotel operations, guest relations, and service standards

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

• Responsible for managing month-end closing activities including property tax, depreciation, and investment-related entries while ensuring accuracy of financial records and compliance to relevant accounting standards. 
• Handles asset matters including minor assets tracking, stocktake, disposal schedules and capital expenditure reporting. 
• Prepares and submits regular financial reports including GST returns, variance analysis, Department of Statistics. 
• Support the review of policies, system changes and FRS applications
• Involve in financial analysis and prepare management presentation
• Liaise with external auditors on annual financial audit for relevant scope. 

Requirements:

• Degree holder in a relevant discipline
• Minimum 2 years of relevant working experience
• Positive attitude with strong interpersonal skills
• Good command of written and spoken English