Total 3,340 Full-time management job vacancies in Hong Kong

The Lead of Account Management (Shops) is responsible for driving the commercial growth of our existing Q-Commerce marketplace portfolio. This role spans across grocery and all non-grocery verticals, covering the whole of Malaysia.

Leading a high-performing team of Strategic Account Managers, Account Managers and Coordinators, your mandate is topline and commercial acceleration.

Key Responsibilities

1. Team Leadership & Performance Culture

• People Management: Lead, mentor, and coach a team of Strategic Account Managers, Account Managers and Coordinators, fostering a culture of data-driven portfolio management and high-velocity execution.
• KPI Management: Accountable for team delivery across KPIs and OKRs, including topline ambition, campaign participation, and revenue targets.
• Cross-Functional Alignment: Work closely with cross-functional teams (including acquisition, operations) to ensure smooth merchant lifecycles and resolve systemic performance bottlenecks.

2. Commercial Performance & Top-Line Growth

• Top-Line Ownership: Drive overall commercial performance for the active marketplace, taking full accountability for merchant GMV & other income growth.
• Joint Business Planning (JBPs): Build, negotiate, and execute long-term JBPs with major partners and key accounts to align mutual growth goals.
• Campaign Participation & Strategy: Design and execute seasonal and platform-wide campaign strategies (e.g., Mega Campaigns, tactical promos); drive high merchant adoption, funded deal submissions, and co-marketing investments from key partners to boost platform competitiveness.
• Other revenue: Grow alternative revenue streams by pitching and scaling high-impact advertising, visibility packages, and digital marketing opportunities to existing partners.

3. Merchant Success & Virtual Storefront Quality

• On-App Performance: Continuously optimize commercial potential by identifying performance gaps within the existing partner database.
• Catalog & Content Integrity: Oversee the customer-facing quality of your team's portfolios, ensuring partners maintain accurate imagery, high-standard content, and real-time inventory updates.

4. Market Intelligence & Data Strategy

• Data-Driven Prioritization: Leverage commercial data analytics to assess campaign ROI, prioritize account manager resources, and back commercial decisions with hard metrics.
• Market Insights: Monitor competitor strategies and shifting retail trends in Malaysia to protect and expand market share within your active account base.

Responsibilities

• Provide quality Management and Administrative support

• Oversee an efficient and effective day to day operations of the branch or outlet

• Coach and develop colleagues to ensure standards are being maintained

• Assist in the development strategy plans

• Assist Managers complete daily tasks (implementing new policies)

• Understand each department's daily processes and goals

• Participate in company's strategic planning

• Assist Manager in evaluating performance (writing reports and data)

• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback

• Implement and Improve customers retention measures

• Attract customers by answering product and service questions

• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field

• Strong verbal and written communication skills

• Customer-Oriented or Passionate about serving customers

• Knowledge or experience in management or relevant similar field is a plus

Job Scope:

* Supervise and coordinate daily restaurant operations.

* Ensure good customer service and customer satisfaction.

* Monitor staff attendance, performance, and work schedules.

* Handle customer enquiries and complaints professionally.

* Ensure cleanliness, hygiene, and food safety standards are maintained.

* Assist in staff training and team management.

* Monitor inventory and coordinate stock ordering when required.

* Prepare daily sales and operational reports.

You are invited to join Acclaim Insurance Brokers, one of the largest national risk advisory, insurance and reinsurance brokers in Singapore. Acclaim is the 1st Corporate Risk and Insurance Consulting Firm to be a winner since inauguration of Enterprise 50 (E50) Awards. Acclaim services more than 2000 corporate customers ranging from SMEs to MNCs with reach extending to over 150 countries worldwide.

We are looking for fresh graduates or industry convertees to join us as Management Associates. A comprehensive 3-year Management Associate Programme has been developed to train and groom suitable candidates to take on specialist functions. High performing candidates can look forward to grow and pursue management leadership careers in the insurance industry.

The programme consists of a 21-month on-job rotation across different specialty functions; where product knowledge training, know-hows and hands-on work will be provided. In addition, there maybe a up to 3-month overseas attachment & business exposure. Upon successful completion of the 2-year programme, you will be appointed to a specialised function to gain real work experience for the next 1 year.

If you are interested in this training and career opportunity, please click apply to find out more.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

OPERATIONS

· Processes all Purchase Orders including entering and maintaining Supplier information, confirming orders acknowledgement and working with Sales department.

· Verifies POs to ensure that shipping and billing information, products, services and suppliers sequences are accurately entered into the system.

· Responds to suppliers requests and POs-related inquiries

· Ensures POs requests are in compliance with company policies and practices

· Liaison with freight forwarders on import/export shipping documents & shipment of goods.

Requirement:

· 1-2 years of experience in Customer Service and Order Fulfillment

· Prior experience in handling Exports and related documents

· Proficiency in SAP Systems

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

· Delivering fast, friendly and accurate service to all guests

· Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

· Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

· Handle guests queries and feedbacks

· Lead by example and promote good teamwork to achieve set goals/ targets

· Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

· Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

· Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

· Monitor and maintain the POS system to ensure cash handling procedures are adhered to

· Competently perform administrative and back-end duties to ensure smooth operations of the restaurant

· Ensure strict adherence to company policies, processes and procedures at all times

· Perform other duties as assigned by Supervisor

REQUIREMENTS

· Degree in Hospitality/Restaurant Management or equivalent

· Preferably with 2 years of relevant experience

· Energetic, good team player and service oriented

· Great leadership potential with solid analytical, communications and interpersonal skills

· Independent, proactive, resourceful and ability to work in a fast paced environment

· Well versed in Microsoft Office

Management Executive offers great opportunities for talents who aspire to be leaders within the F&B Industry. Candidate to be equipped with functional knowledge, skills, thinking process, and leadership qualities that will allow the candidate to succeed in a managerial role. The candidate will ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

· Delivering fast, friendly and accurate service to all guests

· Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

· Assist in the completion of station preparation and ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

· Handle guests queries and feedbacks

· Lead by example and promote good teamwork to achieve set goals/ targets

· Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

· Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

· Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

· Monitor and maintain the POS system to ensure cash handling procedures are adhered to

· Competently perform administrative and back-end duties to ensure smooth operations of the restaurant

· Ensure strict adherence to company policies, processes and procedures at all times

· Perform other duties as assigned by Supervisor

REQUIREMENTS

· Degree in Hospitality/Restaurant Management or equivalent

· Preferably with 2 years of relevant experience

· Energetic, good team player and service oriented

· Great leadership potential with solid analytical, communications and interpersonal skills

· Independent, proactive, resourceful and ability to work in a fast paced environment

· Well versed in Microsoft Office

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

We are looking for a highly motivated Management Associate to work directly with the director and gain hands-on exposure across our Design, Print, and Events businesses.

Key Responsibilities:

• Shadow the director in client meetings, sales presentations, and business discussions.
• Assist with proposals, quotations, presentations, and follow-ups.
• Coordinate with internal teams and external vendors.
• Support project execution across design, print, and event projects.
• Manage client communications and account servicing.
• Learn and contribute to business development and sales activities.

Requirements:

• Strong communication and interpersonal skills.
• Organized, proactive, and willing to learn.
• Comfortable working in a fast-paced environment.
• Positive attitude and ability to take initiative.
• Fresh graduates and candidates with relevant experience are welcome.

Benefits:

• Fun environment
• Fast career growth
• Healthy and delicious staff meal provided
• No experience required!

The Management Trainee leads the daily operational and financial excellence of the outlet by exercising great leadership and decision-making that supports operational standards. They are responsible for the daily operations of an outlet, including auditing, manpower planning, performance management, oversee the inventory and ordering of food supplies, optimising profits, customers relations and ensuring high customer service standards.

Duties and Responsibilities shall include but not limited to:

Outlet Operation

• Ensure the highest level of safety, cleanliness, quality, and speed, while simultaneously upholding Hugabo standards of hospitality in all interactions
• Administer timely inventories requisition and receiving procedures
• Monitor and foster service quality and customer satisfaction
• Formulate strategies to minimise waste production
• Identify and establish internal and external stakeholder relationships
• Lead team to implement and carry out changes required in the outlet
• Manage crisis situations
• Ensure outlet and equipment are in working condition
• Manage the customer experience thru different platform, by encouraging social media reviews and ratings
• Responsible to provide timely communications to internal and external stakeholder
• Provide timely feedback to the Area Manager with regards to outlet activities

Safety Compliance

• Conduct scheduled food audit are carried out timely and accurately
• Ensure compliance with operational standards as well as safety and hygiene regulations
• Ensure food and ingredients products are use and sell according to First-In-First-Out and First-Expire-First-Out guidelines
• Communicate safe work procedures and safety rules and ensure compliance of team member
• Understand and identify hazards and implement effective risk control measures
• Ensure all SFA guidelines are adhered in the outlet
• Ensure food safety in accordance to Hugabo SOP

Manpower

• Assist to forecast resource and manpower needs
• Plan weekly schedule to ensure staffing levels based on business needs
• To manage outlet staff grievances and conflicts and issue disciplinary action, and escalate to Area Manager / HR, when necessary
• Conduct on-site orientation which includes safety and hygiene, and on-the-job training for new employees
• Lead, motivate and train team member to boost staff morale and facilitate succession planning
• Lead and motivate team member to achieve goals, providing timely performance feedback and ensures accountability for each team member

Requirements:

• Positive work attitude
• Willing to work weekend and public holidays

Salary will be commensurated based on working experience

Company Introduction

Who are we?

Here at Initia Group, we aim to provide a consumer service business that is experience-based, differentiated and advantaged. As the Biggest Lifestyle Beauty Lounge, we have created a series of new concept salons that blend with lifestyle and trends through working in global teams across Singapore, Malaysia and Philippines. While you may be familiar with names such as Leekaja, Walking on Sunshine and Civasan, we are also looking to open more outlets of such fusion concepts in Malaysia. 

What is a Fast Track Programme?

During our 2 years Management Trainee Programme, candidates will undergo intensive On-The-Job Training. You will be placed in one of our renowned outlets to interact with existing employees, gain exposure to the F&B and Salon industry, as well as understand your strengths and interests better.

Career plan

Opportunities for career growth and Development Opportunities will be given within these 2 years. Candidates who successfully completed and master this programme will be promoted to Assistant Outlet or placed in other departments upon discussion. Candidates may also look forward to honing their skills further and rapidly grow to be our Manger, Outlet Manager or even Area Manager. 

What you can look forward to

1) Customized Development Programme

2) Mentoring by Experienced Managers

3) Meetings and interaction with the Management Team

4) Participate in multiple hands-on projects

5) Job rotation within management and operations

Job Description

Operations

Service Quality Management

Oversee an efficient and effective day to day operations of the branch or outlet

Participate in company's strategic planning

Assist Managers complete daily tasks (implementing new policies)

Assist Manager in evaluating performance (writing reports and data)

Understand each department's daily processes and goals

Provide quality management and administrative support

Attend customer's needs and queries.

Handle and resolve customer complaints

Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback

Implement and Improve customers retention and also to bring in more new customers

Ensure to give a wonderful salon experience for each customers

Coach and develop colleagues to ensure standards are being maintained

Monitor in ensuring a clean and safe working environment

Why join us?

• Attractive and competitive salary packages

• Accelerated learning and guaranteed career growth

• Dynamic and fun working environment

• Sponsored training courses - Service leadership, Introduction to Management,

• Extensive Medical benefits

• Birthday gift voucher ($100)

• Incentives and Commission - once promoted to Supervisor

Requirements

• A degree in Management, Business, Accounting, Hospitality and Hotel management or similar fields.

• Strong verbal and written communication skills.

• Well-groomed and professional appearance that best suits the salon image.

• Outgoing, customer-oriented and passionate about serving customers.

• Knowledge or experience in management or similar fields (Beauty, Salon, F&B) is a plus.

• Can start immediately 
  

  Responsibilities

  • Provide quality Management and Administrative support

  • Oversee an efficient and effective day to day operations of the branch or outlet

  • Coach and develop colleagues to ensure standards are being maintained

  • Assist in the development strategy plans

  • Assist Managers complete daily tasks (implementing new policies)

  • Understand each department's daily processes and goals

  • Participate in company's strategic planning

  • Assist Manager in evaluating performance (writing reports and data)

  • Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback

  • Implement and Improve customers retention measures

  • Attract customers by answering product and service questions

  • Ensuring a clean and safe working environment

  Qualifications & Requirements

  • Bachelor’s Degree in any field

  • Strong verbal and written communication skills

  • Customer-Oriented or Passionate about serving customers

  • Knowledge or experience in management or relevant similar field is a plus

Looking for a fun and vibrant environment that supports growth? We welcome you!

Responsibilities:

• Face to face interactions with customer
• Assist in coaching for newer trainees
• Developing yourself through workshops provided here

✈️Opportunities:

• Frequent overseas trips (Getaway almost everyone!)

• Leadership roles

• Personal development workshops by performing individuals

Requirements:

• Team player

• Good learning attitude

• Hungry for growth

If you are keen to find out more, kindly click apply! We regret that only suitable candidates will be notified!

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Insurance Programme Management: Partner with business teams to identify insurable risks and ensure appropriate insurance coverage is maintained. Review policies regularly to ensure they remain aligned with operational requirements across key business lines including Marine/Cargo, Logistics Liability, Property, Cyber, and Corporate Liability policies.
• Policy Administration & Renewals: Coordinate policy renewals, endorsements, declarations, and coverage updates. Lead commercial and technical negotiations alongside brokers during annual renewals to optimise premiums and coverage terms.
• Claims Management: Manage the end-to-end claims process, including incident reporting, documentation, insurer engagement, and settlement. Drive timely recoveries while coordinating with internal and external stakeholders.
• Risk Advisory & Business Partnering: Support teams in understanding insurance implications for new initiatives, projects, and operational changes. Provide practical guidance on risk mitigation and insurance requirements.
• Reporting & Continuous Improvement: Monitor claims trends, policy utilisation, and insurance-related costs to identify opportunities for improvement and support decision-making.
• Risk Management Support: Contribute to broader risk management initiatives, including risk assessments, awareness programmes, governance activities, and risk mitigation efforts.

• Insurance Experience: At least 4 years of experience in insurance management, claims handling, risk management, insurance broking, or a related field. Prior experience in logistics, aviation, supply chain, or e-commerce industries is highly preferred.
• Claims & Policy Knowledge: Strong understanding of insurance policies, claims processes, and stakeholder management across insurers, brokers, and internal teams.
• Business Partnering Skills: Able to work effectively across functions and communicate insurance concepts clearly to non-specialists.
• Analytical & Detail-Oriented: Comfortable reviewing policy documentation, analysing claims data, and identifying opportunities to improve risk outcomes.
• Systems & Data Savvy: Proficient in working with data to extract insights, track KPIs, and manage digital tools or risk platforms. Comfortable analysing claims data or trends using spreadsheets or systems to drive continuous improvement.
• Ownership Mindset: Proactive, organised, and able to manage multiple priorities independently in a fast-paced environment.
• Education: Bachelor’s Degree in Risk Management, Insurance, Business, Finance, Law, or a related discipline. Professional certifications are an advantage.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

The Change Manager is responsible for leading and coordinating the program’s change initiatives. This role develops, implements, and manages change strategies that cut across transformation processes, adoption activities, and communication channels. The focus is to guide the organisation through change using structured methodologies and strong stakeholder engagement.

Key Responsibilities
Change Strategy & Implementation

• Apply a methodical approach to manage transformation of processes, systems, and organisational objectives.
• Develop and implement strategies to impact and control change, including identifying resistance, risks, and crafting effective interventions to support adoption.

Stakeholder Management & Engagement

• Manage the people side of change to achieve desired outcomes.
• Focus on helping individuals and teams engage with, adapt to, and use the change in their daily operations.
• Build relationships across departments to ensure alignment and adoption.

Communication & Adoption Activities

• Lead communication efforts across the program to ensure clarity, consistency, and stakeholder readiness.
• Coordinate adoption activities such as workshops, briefings, and training sessions to support seamless transition.

Monitoring, Reporting & Continuous Improvement

• Track and monitor change progress, adoption metrics, and stakeholder feedback.
• Modify the change plan when necessary to ensure effective implementation.
• Provide timely updates and insights to the Program Director and leadership.

Experience & Qualifications

• Certification(s) in Change Management (e.g., Prosci, ACMP, CCMP) are highly preferred.
• Training or proven experience in organisational development or transformation is an advantage.Prior experience driving change initiatives in complex environments.
• Strong exposure to transformation programs, stakeholder management, and organisational readiness assessment.Exceptional communication and interpersonal skills.
• Proven ability to build consensus, manage expectations, and collaborate with diverse stakeholder groups.
• Solid understanding of change management processes, tools, and methodologies.
• Experience working with technology solutions and leveraging digital tools to support change initiatives.