Requirements :
• Candidate possess at least Degree in Computer Science or similar field.
• At least 3 years of ERP (Epicor Kinetic) implementation experience either from an end-user or vendor background.
• Good understanding of ERP functionalities.
• Good planning and coordination skills.
• Strong writing, verbal communication, and presentation skills.
• Good interpersonal skill and with proven ability in troubleshooting and problem solving.
• Able to work travel when is required.
• Fluent in both written and spoken English and Bahasa Malaysia.
Responsibilities:
• Oversee and manage the day-to-day IT operations, ensuring all systems and networks are operating efficiently and securely.
• Able to procure necessary IT related equipment for company needs.
• Responsible for ERP system (Epicor Kinetic) to provide first line of support.
• Involve in application design, confirm the system logic, system integration, system interfaces, and system customizations.
• Provide daily technical support for desktops, laptops, printers, servers, and network issues.
• Perform general IT administrative tasks, including managing the fixed asset register, documentation, and guidelines.
• Offer timely end-user support, diligently troubleshooting and resolving IT-related issues while keeping the helpdesk ticketing system updated with accurate information.
• Execute any additional tasks and responsibilities that may be assigned periodically by senior management.
Benefits :
• 5 working days (Monday-Friday)
• Air-conditioning work environment
• Allowance (travel stipends, transportation, etc.)
• Medical and dental claims.
• Medical and personal accident insurance
• Paid training and development
• Panel clinics
• Staff Parking provided
• Yearly bonus
• Yearly increment
