Total 3,528 Full-time it analyst job vacancies in Hong Kong

A&O Shearman is a global industry-leading law firm, with nearly 50 offices in 28countries worldwide. Our fluency in English law, US law, and the laws of the world’s most dynamic markets, enables us to provide unmatched insight and seamless delivery to clients. We work on challenging and important deals and disputes that have the potential to shape the future.

We offer exceptional opportunities for our people; opportunities to work for the world’s leading businesses; to transform the status quo, and to deliver your best work, helping you and your career to thrive, while delivering unparalleled outcomes for our clients.

Whether you're helping clients solve complex challenges, transforming the ways we manage our business, or ensuring the smooth running of our operations, this is an environment where you can belong and excel. We provide first-rate training and development; we are committed to an inclusive environment, and we provide support and ways of working that help you optimize your wellbeing.

What truly defines a career with us? We recruit the best and ask for the best of you. And together, we will redefine success.

Role Purpose
The Operations Engineer is responsible for leading and evolving day‑to‑day IT operations for APAC while driving the adoption of modern, secure, and scalable technologies including the firm’s cloud platforms that enhance legal workflows, fee-earner productivity, and client service. This role combines operational responsibilities with forward‑looking technology enablement, ensuring the firm’s core platforms remain highly available, resilient, compliant, and continuously improving.

The Operations Engineer supports and executes the firm’s IT and innovation strategy across infrastructure operations including the firm’s cloud platform which runs many of the firm’s core business services, endpoint management, service management, incident response, and user adoption, while upholding the confidentiality, regulatory, and data protection obligations critical to the legal industry.

Roles and Responsibilities

• Ensure operational stability across a 24/7 global environment, responding effectively to incidents with clear communication, sound judgment, and urgency.
• Oversee the day-to-day operations during APAC business hours, availability, performance, and reliability of core legal and business systems, including document management, case management, email, and collaboration platforms.
• Evaluate new technologies, manage technology pilots and proof of concept, assess risk, and return on investment prior to broader adoption.
• Work with IT architecture, security, and engineering teams to ensure new solutions align with global standards and meet regional or local needs.
• Work on assigned projects with the relevant technical and business stakeholders as the technical liaison or technical project manager / lead. Projects can be diverse ranging from office relocation to network connectivity upgrade and systems upgrade.
• Collaborate with engineering resources to implement and manage Microsoft Intune for endpoint management across Windows and iOS devices ensuring that security and useability remain forefront to the program
• Oversee modern device lifecycle management, including provisioning, patching, updates, encryption, compliance enforcement, and secure decommissioning.
• Monitor endpoint health and security posture, proactively addressing issues to minimize downtime and operational impact.
• Serve as a technical operational liaison between IT teams, lawyers and business teams, and third-party vendors to ensure solutions meet user needs and firm standards.
• Work with the business / end users to identify operational pain points and translate requirements into effective technology outcomes.
• Evaluate the existing infrastructure from both operational and usage perspective, proactively identify and propose solutions to optimise performance, improve user experience, and reduce organisational costs.
• Assist the Senior IT Operations Manager with vendor relationship management, service performance, and contractual obligations to ensure value and service quality.
• Assist with enforcing cybersecurity, data privacy, and regulatory requirements to meet the firm’s Information Security needs in line with legal industry standards, including confidentiality obligations, eDiscovery considerations, and client data protection standards.
• Ensure operational processes and technologies align with internal governance frameworks and external client security expectations.
• Assist in the review, validation, and approval of change control requests, ensure change is aligned with regional considerations, including APAC time zone differences, regional settings, and local regulatory or compliance obligations.
• Develop and maintain operational documentation, runbooks, and knowledge bases to support service continuity, change management, and incident response.
• Provide some technical leadership and knowledge sharing to IT support teams.
• Collaborate closely with operational teams across the global IT teams including Cloud Ops, third line support, security and third parties such as Microsoft.
• Establish strong working relationships with IT colleagues in APAC including front-line support and managers in the region.
• Deputise for the Senior IT Operations Manager during periods of leave or absence, or upon request.
• Perform other duties and responsibilities as assigned.

Key Requirements

• 7 years of experience in IT operations and systems engineering within a complex, networked enterprise environment, with demonstrated thought leadership and knowledge share.
• Demonstrated experience of managing high-severity incidents to resolution, carrying out root cause analysis, implementing preventative measures and resilience strategies.
• Proven experience supporting end users in a service-oriented, customer-focused role, preferably within a professional services or legal environment.
• Strong working knowledge of enterprise systems, Microsoft Infrastructure (e.g. Windows Infrastructures, SQL, AD, Virtualization,etc), cloud platforms, collaboration tools, and modern endpoint management solutions.
• Hands on experience with modern device management (e.g., Microsoft Intune, Autopilot, conditional access, security baselines).
• Strong understanding of cybersecurity, data privacy, and regulatory requirements relevant to legal services or similarly regulated industries.
• Experience working with global teams, effective in engaging and managing stakeholders offshore, and developing strong relationships.
• Experienced managing global, regional and local third-party vendors, holding them accountable to service delivery.
• Demonstrated a team player attitude, a culture of accountability, reliability and continuous improvement.
• Tenacious in delivering outcome for the business. Takes ownership of issues and projects and drives them to resolution or desired outcome. “Can do” attitude and commitment to continuous learning and applying new knowledge at work.
• ITIL v3 Foundation certification or equivalent operational service management experience.
• Degree required; additional technical education or industry certifications strongly preferred.

Desirable

• Familiarity with emerging cloud technologies (AI workloads, edge computing, quantum cloud services)
• Certifications in either Azure, AWS or GCP

Job Summary

The IT Security Lead manages end-to-end security governance, compliance, and operations for mission-critical systems, collaborating with cross-functional teams and external auditors to ensure adherence to government security policies.

Responsibilities

Day 1 – Project / Implementation Security

• Define and implement system security architecture aligned with Singapore Government policies
• Review application, middleware, infrastructure, and platform designs for security compliance
• Conduct threat modeling and risk assessments, mapping risks to mitigating controls
• Translate policy requirements into actionable technical controls across technology stacks
• Ensure compliance with IM8, Whole-of-Government security requirements, and PDPA where applicable
• Establish and oversee cybersecurity governance across infrastructure, application, and project teams
• Prepare and maintain documentation including Security Risk Assessments, Vulnerability Assessments, Penetration Testing reports, and security hardening baselines
• Partner with software teams to enforce secure coding standards and DevSecOps practices
• Integrate and govern SAST/DAST, dependency/SCA scanning, and container image scanning within CI/CD pipelines
• Review and triage security tool findings, driving remediation and risk acceptance decisions
• Provide guidance on API security, token/secret management, and secure service-to-service communication
• Plan, coordinate, and manage vulnerability and penetration testing engagements and vendors
• Track remediation progress to closure and document residual risks and risk acceptance
• Support security clearances and go-live certifications
• Review and approve OS, middleware, database, Kubernetes/container security, API gateway, WAF, rate-limiting, and authentication configurations

Day 2 – Operations / Production Security

• Lead security incident investigations, containment, and recovery efforts
• Perform root cause analysis and define corrective and preventive actions
• Coordinate with Government SOC and stakeholders; contribute to and refine incident response playbooks
• Communicate security incidents clearly to technical and non-technical audiences
• Oversee continuous vulnerability monitoring and posture management
• Track patch and configuration compliance across infrastructure, middleware, applications, and containers
• Provide risk assessments and compensating controls for deferred patches
• Review and tune alerts, detections, and dashboards in SIEM and related tools
• Ensure monitoring coverage for critical systems and high-value assets
• Support internal and external audits, evidence collection, and closure of audit findings
• Prepare and present security posture, metrics, and trend reports to management
• Maintain risk registers and mitigation plans with up-to-date security documentation
• Communicate security assessments and findings effectively to varied stakeholders
• Oversee and periodically review RBAC, MFA, Privileged Access Management, and joiner/mover/leaver processes
• Ensure least privilege access, segregation of duties, and periodic access recertifications
• Support incident response handling, log analysis, and activity reviews
• Drive continuous improvement across identify, protect, detect, respond, and recover functions

Required competencies and certifications

• Degree in Computer Science, Cybersecurity, Information Security, or equivalent
• 8–12 years of IT experience including at least 5 years as a Security Lead or Security Architect
• Proven experience in Singapore Government IT projects and IM8/government security compliance
• Hands-on experience with Kubernetes/Docker security, API security, Identity & Access Management (IAM), and security tools (SAST/DAST/SIEM) integrated with CI/CD

Preferred competencies and qualifications

• Certifications such as CISSP, CISM, CISA, CEH, GIAC (e.g., GSEC, GCIA, GCIH, GCSA)
• AWS or Azure Security certifications

5 day week @ AMK area

Maestro HR
damien lee tian hong
R1106726
16C8462

Job Description:

• Identify, qualify, and develop new business opportunities within SME, mid-market, and enterprise accounts.
• Generate leads through direct prospecting, partner referrals, networking, and marketing initiatives.
• Manage the full sales cycle from prospecting and discovery to proposal, negotiation, and closure.
• Achieve monthly, quarterly, and annual sales targets.
• Understand customer business and cybersecurity requirements and recommend suitable solutions.
• Conduct product presentations, demonstrations, and solution workshops.
• Position SaaS and security solutions based on business value, operational efficiency, risk reduction, compliance, and ROI.
• Work closely with technical consultants and vendor teams to design and propose solutions.
• Develop and maintain relationships with distributors, resellers, system integrators, managed service providers (MSPs), and technology partners.
• Support channel partners with sales enablement, training, and joint customer engagements.
• Drive partner-led pipeline generation and sales activities.
• Collaborate with vendor principals to execute sales and marketing initiatives.
• Manage existing customer accounts and identify opportunities for renewals, upselling, and cross-selling.
• Maintain regular engagement with key stakeholders and decision-makers.
• Ensure customer satisfaction and support successful onboarding and adoption of solutions.
• Track pipeline progression and provide regular sales reports to management.
• Stay informed of market trends, competitor activities, and emerging cybersecurity threats.

Requirements

• Diploma or Bachelor's Degree in Business, Information Technology, Computer Science, Cybersecurity, or related fields.
• 2–5 years of experience in SaaS sales, cybersecurity sales, IT solution sales, or technology distribution.
• Experience working with channel partners, resellers, or distributors is highly desirable.
• Demonstrated success in achieving or exceeding sales targets.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Position Objective

The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).

As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications.

Furthermore, the specialist is committed to enhancing user awareness of IT-related issues and promoting the appropriate utilisation of IT services and resources.

Responsibilities

Key duties and responsibilities are not limited to those listed below:

• Deliver exceptional customer service by promptly and professionally addressing customer needs and concerns.

• Manage IT service incidents reported by school users through the Service Desk Support Portal, specifically those related to personal computers, networks, platforms, and applications.

• Effectively resolve issues or provide alternative solutions to restore IT services to normal operation within the established Service Level Agreement (SLA).

• Escalate unresolved issues or additional support requests to the appropriate support team.

• Provide timely updates to customers regarding the status of outstanding issues in accordance with targeted service levels.

• Ensure accurate and comprehensive documentation of customer interactions and transactions within the IT Service Desk Management System.

• Provide end-user support for classroom technology to educators, assisting with IT and audio-visual equipment such as Interactive TVs, Apple TV, projectors, and associated applications to expedite the return to normal classroom activities.

• Oversee the life cycle management of IT assets, including the registration, tracking, and decommissioning of hardware devices and software licenses.

• Conduct upgrades to PC hardware and software, which includes regular maintenance and installation of service packs, patches, and applications.

• Remain updated on product knowledge, policies, and procedures to furnish customers with accurate and relevant information.

• Execute additional responsibilities as directed by the Head of IT Operations and Business Partnering, the Helpdesk Manager, or other designated personnel within the School.

Position Requirements

• Strong analytical and problem-solving skills are essential. The ability to think creatively and identify technical issues for effective resolution is important.

• Practical knowledge and experience in providing IT Service Desk support are required.

• A high standard of customer service skills is necessary.

• Demonstrated ability to work effectively in a team environment, coupled with excellent time management and organizational skills.

• Capable of handling multiple tasks at the same time.

• Proficiency in English, with clear and concise verbal and written communication skills, is important.

• A hands-on approach with the capacity to quickly learn and apply new systems in the work environment is essential.

• Proven ability to provide support for the following:

o Microsoft Windows 10 and later

o Apple iOS

o Apple macOS

o Microsoft Office 365 application suite

o Google Workspace (formerly G Suite)

o IT hardware support for both Apple and Windows devices

Qualifications

You have:

• A diploma or degree in an IT-related discipline.

• Minimum 1 year of Customer Service Experience in a Technical Service Desk environment preferred.

• Advantage if you have:

o ITIL-related certifications

o Microsoft-related certifications

o Apple-related certifications

Working hours:

Mon to Fri, 8am to 5pm

Software Development & AI Implementation

1. i. Develop scalable, resilient cloud-native applications using modern programming languages and frameworks.
2. ii. Implement AI features by integrating machine learning models, APIs, and cloud AI services into production applications.
3. iii. Write clean, maintainable, and well-documented code that addresses real user needs, following established coding standards and best practices.
4. iv. Participate in code reviews, technical design discussions, architecture reviews and contribute to continuous improvement of development processes.
5. v. Contribute to robust automated testing frameworks and create comprehensive technical documentation and decision records.

Cloud Development & Deployment

• Build applications leveraging cloud platforms such as AWS, Azure, or Google Cloud Platform, utilising their core services and AI capabilities.
• Develop microservices, containerised applications, and serverless functions as part of larger system architectures.
• Collaborate with DevOps teams to deploy applications through CI/CD pipelines and monitor application performance in cloud environments.

Agile Team Participation

• Actively participate in agile ceremonies including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Work collaboratively with the Lead Developer,product owners, and cross-functional team members to deliver features within sprint commitments.
• Contribute to story estimation, task breakdown, and sprint goal achievement whilst embracing agile principles and continuous learning.

• Bachelor's degree or higher in Computer Science, Software Engineering, or related field, or equivalent practical experience, preferably with minimum 3 years of experience in software engineering roles with exposure to cloud-based applications.
• Proficiency in at least one modern programming language such as Python, JavaScript, Golang or similar. Strong foundation in computer science concepts including data structures, algorithms, Object-Oriented Programming principles, with knowledge in database concepts (SQL, No-SQL) and CI/CD pipeline (GitHub workflows);
• Familiar with web development technologies (HTML,CSS, JavaScript), API Design, DevOps principles, version control (Git), software development lifecycle and testing methodologies.
• Basic experience with cloud platforms such as AWS, Azure, or GCP, and understanding of cloud services. Familiarity with containerization concepts (Docker) and API development.
• Experience working in agile development environments using Scrum or Kanban methodologies
• Experience working with AI coding assistants (e.g. Github CoPilot, Claude Code); and
• Good communication skills and ability to work effectively in a collaborative team environment, willingness to learn from senior team members and contribute to team knowledge sharing, and committed to writing clean, readable code and delivering quality work within established timelines.

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

IT System Engineer

Lead the day-to-day management of regional IT infrastructure, ensuring alignment with standards and guidelines defined by Infrastructure Engineering teams.

Provide guidance and mentorship to selected Field Services team members on Level 1 infrastructure-related topics, fostering knowledge development and operational excellence.

More about the role:

• Regional Support for IT Systems and Core Applications

• Operate, maintain and support:

o Network solutions (LAN, WAN, Wi-Fi, VPN, MPLS),

o CISCO Router, Switches, Meraki,

o MS Windows Server (2019, 2022, 2025)

o Backup Systems

• Identify, isolate and resolve issues related to IT Services

• Monitor and Optimize global IT Systems and Core Applications with IT Monitoring Tools

• Takeover of new or changed Hard- & Software into Production

• Measure and control IT Systems Utilization

• Capacity planning & hardware lifecycle

• Work on complex problems as 2nd level support tier

• Author, update and deliver detailed documentation of system level procedures, configurations and standards

• Disaster recovery planning

• Vulnerability remediation

• Perform hands-on hardware deployment, including racking, stacking, cabling, and physical troubleshooting when on-site Level 1 support is unavailable

More about you:

• Bachelor’s degree in computer science with 7 years minimum of relevant practical experience in IT System Administration

• Well-versed in network solutions (LAN, WAN, Wi-Fi, VPN, MPLS), CISCO Devices

• Experience with Microsoft technologies and in the administration of Windows Server environments (Version 2019, 2022, 2025) as well as Active Directory

• Team-Player with strong communication abilities; strong interpersonal skills with ability to work successfully in an intensely collaborative environment with a broad range of people from culturally diverse backgrounds.

More about what we offer:

As one of the world’s leading hearing care providers headquartered in Switzerland, we’re committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Interested candidates, please submit your updated resume with your current and expected remuneration to Ms. Vivi, Talent Acquisition Manager at vivi.dai@sonova.com.

We are regretful that only shortlisted candidate will be contacted.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

We are seeking a responsible and detail-oriented Operations Monitoring Assistant to support a short-term project at our customer's site in Singapore. The successful candidate will be responsible for monitoring operational systems, capturing and escalating alerts, preparing reports, and providing general administrative support.

Key Responsibilities

• Monitor operational systems and dashboards at the customer site.
• Track and record system alerts and incidents.
• Escalate alerts and issues to designated stakeholders via email.
• Extract and compile data from Microsoft Excel spreadsheets.
• Prepare monthly reports on alerts, incidents, and operational issues.
• Perform ad-hoc administrative and operational duties as assigned.
• Maintain accurate records and ensure timely reporting of issues.

Requirements

• Minimum ITE qualification.
• Basic computer literacy and familiarity with Microsoft Office applications.
• Proficient in Microsoft Excel and Microsoft Outlook.
• Good written and verbal communication skills in English.
• Able to work on a 24x7 rotating shift schedule at the customer site.
• Comfortable working in a production or operations environment.
• Physically fit and able to work on-site for the duration of the assignment.
• Prior experience in IT operations, monitoring, service desk, or administrative support will be an advantage.

Employment Type

• Contract (2 Months)

Work Location

• Customer Premises, Singapore

Additional Information

• This is a short-term assignment requiring full commitment for the contract duration.
• Leave entitlement may be limited due to the short-term nature of the assignment.

Key Responsibilities

1. Application & System Support (Primary Focus)

• Act as the main point of contact for all in-house application issues and user support.

• Troubleshoot, perform root cause analysis, and resolve system/application issues; escalate when required.

• Monitor system performance and ensure applications run smoothly and reliably.

• Manage and track support tickets, ensuring timely resolution based on SLAs.

• Support application deployments, patches, and upgrades.
  

2. Requirements & Testing

• Work with users to gather and document business and system requirements.

• Translate requirements into clear specifications for developers.

• Perform testing (UAT, functional, integration) to ensure system quality.

• Log and track bugs, ensuring proper resolution before deployment.
  

3. IT Infrastructure & User Support

• Provide day-to-day IT support (hardware, software, network issues).

• Set up and maintain IT equipment, systems, and user accounts.

• Support onboarding/offboarding (accounts, devices, access).

• Maintain IT asset inventory and documentation.
  

4. Documentation & Training

• Create and maintain user guides and system documentation.

• Conduct basic training for users on applications and systems.
  
  

Requirements

• Diploma in IT or related field.

• 1–2 years of experience in IT or application support.

• Strong troubleshooting and problem-solving skills.

• Experience in application support, testing, and documentation.

• Familiar with Windows, basic networking, and IT systems.

• Good communication skills; able to support non-technical users.

• Bilingual in English and Mandarin (to liaise with regional stakeholders).

• Able to manage multiple tasks independently.
  

Note: The IT Executive will be required to travel to our multiple project sites (islandwide), as and when necessary.

About SKtes

SKtes is a global leader in secure and sustainable technology lifecycle management services. From secure IT asset disposition to advanced materials recovery, our approach is built on a simple principle: extending the value of resources while minimising environmental impact.

Our long-standing commitment to responsible recycling has delivered meaningful impact—supporting circularity, reducing landfill waste, and enabling organisations to meet both sustainability and data security goals. We believe that responsible recycling today is critical to sustaining tomorrow.

Job Summary

We are seeking a proactive and hands-on IT Infrastructure & Support Engineer to support and maintain our organization’s IT systems and infrastructure. The successful candidate will play a key role in ensuring the reliability, security, and efficiency of our IT environment while providing technical support to users.

Job Responsibilities

• Manage user accounts, access rights, and device provisioning

• Administer and maintain servers, storage systems, network equipment, and cloud services

• Support Microsoft 365, collaboration platforms, and business applications

• Provide technical support for hardware, software, and network-related issues

• Manage LAN/WAN, VPN, firewalls, wireless networks, and internet connectivity

• Support vulnerability management, patch management, and endpoint security initiatives

• Investigate and respond to IT and security incidents

• Maintain IT asset inventory and manage software licensing

• Coordinate with external vendors and service providers

• Raise Purchase Orders (POs) for IT hardware, software licenses, subscriptions, and services in accordance with company procurement policies
  

Job Requirements

• Bachelor’s Degree or Diploma in Computer Science, Information Systems, or a related field

• At least 3 years of experience in IT infrastructure and support

• Solid working knowledge of:

  • IT support and troubleshooting

  • Networking and Windows Domain environments

  • Microsoft 365 administration

  • AWS cloud technologies

  • Network and information security practices

• Strong teamwork and communication skills

• Proactive, resourceful, and committed to continuous learning

• IT Business Analyst
• Business Requirements Gathering & Process Analysis
• Stakeholder Management & Solution Delivery
• User Stories, UAT & Digital Application Projects
• Government projects

Job Scope:

• Gather, analyse, and document business requirements from stakeholders

• Facilitate workshops, meetings, and discussions to understand business needs and objectives

• Analyse current business processes and identify opportunities for improvement and optimisation

• Prepare business requirement documents (BRD), user stories, process flows, use cases, and functional specifications

• Work closely with developers, testers, project managers, and business users throughout project implementation

• Support solution design, system testing, User Acceptance Testing (UAT), and implementation activities

• Track issues, risks, dependencies, and change requests to ensure smooth project delivery

• Generate reports, dashboards, and analysis to support business decisions

• Ensure project deliverables align with business objectives, timelines, and compliance requirements

• Any other ad-hoc duties as assigned

Requirements:

• Degree/Diploma in Business, Information Technology, Computer Science, or related discipline

• Minimum 3 years of experience as a Business Analyst or in a similar role

• Experience in requirements gathering, process mapping, and documenting user stories/use cases for transactional or customer-facing systems

• Strong communication and stakeholder management skills with the ability to collaborate across business and technical teams

• Strong analytical, problem-solving, and documentation skills

• Ability to work independently and manage multiple priorities effectively

• Exposure to Agile methodologies (Scrum/Kanban) and tools such as Jira, Confluence, and ServiceNow is preferred

• Familiarity with mobile application projects, UX/UI collaboration, and customer journey design for digital platforms is advantageous

Other Information:

• Location: CBD

• Working Hours: 5 Days, Office Hour

To apply please click on the APPLY NOW button or email your resume to search70@searchindex.com.sg for faster processing:

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an IT Infrastructure Capacity Engineer to support our client in Singapore which is a leading global investment bank. He/she will support capacity management and EOL Remediation efforts in the bank.

Responsibilities:

• Support infrastructure capacity planning and lifecycle management activities across server, storage, cloud, and hosting platforms.
• Analyze infrastructure utilization trends, capacity forecasts, and growth requirements to support business initiatives and technology roadmaps.
• Coordinate hardware and infrastructure procurement activities, including gathering requirements, tracking orders, and managing delivery schedules.
• Manage End-of-Life (EOL) and End-of-Support (EOS) remediation initiatives by identifying technology risks, tracking remediation plans, and coordinating upgrade, migration, or replacement activities.
• Maintain infrastructure inventories, asset records, capacity data, and lifecycle management documentation.
• Collaborate with infrastructure engineering teams, application owners, vendors, and business stakeholders to ensure successful delivery of capacity expansion and technology refresh projects.
• Support governance, audit, compliance, and change management processes related to infrastructure capacity and lifecycle management.
• Prepare management reports, dashboards, and presentations on capacity utilization, infrastructure demand, EOL remediation progress, and operational metrics.
  

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline.
• Experience in technology lifecycle management, hosting operations, infrastructure governance, or related functions.
• Experience supporting capacity planning / management, utilization analysis, demand forecasting, or infrastructure resource management.
• Familiarity with End-of-Life (EOL) / End-of-Support (EOS) remediation, hardware refresh programs, technology upgrades, or infrastructure migration initiatives.
• Understanding of enterprise infrastructure environments, such as servers, storage, cloud platforms, virtualization, technologies.
• Strong analytical skills with the ability to interpret infrastructure data, identify trends, and support capacity planning decisions.
• Excellent stakeholder management, communication, presentation, and reporting skills.
• Experience within the banking or financial services industry is advantageous.

Account Management

• Build and maintain strong relationships with assigned retail partners

• Ensure consistent account performance and partner satisfaction

Sales Growth

• Develop and execute strategies to achieve sales targets

• Drive upselling and cross-selling of product portfolio

Channel Development

• Identify and onboard new retail partners to expand market reach

Retail Execution

• Work closely with marketing and product teams on in-store promotions, campaigns, and product launches

Forecasting & Reporting

• Track sales performance and trends

• Provide accurate forecasts and management reporting

Training & Support

• Train retail partners and store staff on product features and selling points

Market Analysis

• Monitor competitor activities, market trends, and customer preferences

• Recommend actionable strategies based on insights

Requirements:

• Diploma in Business, Marketing, Sales, or related field

• Minimum 3 years of experience in retail channel sales, preferably in consumer electronics, IT peripherals, or related industries

• Strong communication, negotiation, and presentation skills

• Ability to analyse sales data and translate insights into actionable plans

• Self-driven with strong organisational and time management skills

• Proficiency in Microsoft Office; knowledge of CRM and data tools (e.g. Power BI) is an advantage
  

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117344 (Tiong Tian Ho)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Freight Forwarding
• Position Title: Senior Account Manager
• Working Location: Central (near Raffles MRT)
• Working Hours: 5 Days, Monday to Friday (9am – 6pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Take full commercial ownership of a portfolio of IT-focused accounts, managing client relationships, pricing, service scope, issue resolution, and business development opportunities.
• Transition customer accounts from senior colleagues through a structured onboarding process, becoming the primary commercial point of contact within the first 3 months.
• Support the seamless integration of newly acquired customers by coordinating account setup, introducing key stakeholders, assigning operational ownership, and establishing account management plans.
• Drive account growth by identifying opportunities for service expansion, entering new markets, and promoting value-added solutions such as IOR/ EOR and IT Asset Disposition (ITAD) services.
• Safeguard account profitability by maintaining pricing discipline, monitoring scope changes, overseeing billing matters, and tracking outstanding receivables. Escalate risks that may affect margins or collections.
• Collaborate closely with operations and Subject Matter Experts (SMEs) on quotations, service delivery, and customer requirements. Serve as the commercial lead to ensure effective internal coordination.
• Monitor account performance, maintain accurate forecasts, and provide regular reporting on revenue trends, sales pipeline conversion, and anticipated workload.

APPLY NOW!!!

• Minimum 5 years of experience in account management within the freight forwarding, logistics, or supply chain industry.
• Exposure to IT logistics, IOR/EOR services, or other value-added logistics solutions is highly advantageous.
• Strong client management and communication skills, with the confidence to handle commercial discussions, negotiations, and issue resolution directly with customers.
• Solid commercial acumen with a good understanding of pricing strategies, profit margins, contractual matters, and negotiation processes.
• Highly organised with the ability to manage multiple customer accounts, maintain accurate CRM records, and develop reliable business forecasts.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #10058 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

What do we have to offer? 

Our IT Team presents phenomenal opportunity for a highly motivated and results-oriented individual. Join us in the adventure to explore innovative technologies to run state of art, operationally efficient and secure datacenters.

Looking to advance your career?

Micron is the place for you to expand your caliber by working on major projects, developing the leader in you! We provide online learning opportunities and on-the-job training to upgrade your skills. 

What’s more? We provide peer mentorship to guide you through the process of learning new systems. 

A DAY OF WORK WOULD INCLUDE THE FOLLOWING:

• Involving in the application lifecycle management for software systems in a highly automated semiconductor manufacturing environment.

• Working with partners to conduct user requirement analysis and collaborate with global IT team to implement and deliver IT solutions for Manufacturing operations.

• Planning and leading user training and acceptance testing/verification for new software to ensure a good quality software release to production.

• Performing applications software and hardware maintenance to ensure high uptime

• Supervising system performance actively to identify abnormalities and develop capabilities to prevent unscheduled downtime.

JOB REQUIREMENTS:

• Possess a Bachelor’s Degree in Electrical & Electronics/Computer Engineering, Computer Science or equivalent experience.

• Knowledge in any programming language such as C#/C++ programming, Java, Perl, HTML5 and SQL.

• Creative and have passion in implementing innovative IT solutions to tackle meaningful business problems.

• Good interpersonal and communication skills. Willing to work in a clean room work environment and dynamic team environment to achieve a common goal through effective collaboration and dedication.

• Able to provide 24/7 standby operation support.

• Able to travel when required.

• Applicant who have proven good software project management skill and had exposure to agile development methodology will be advantageous.

Job Description

• Act as the first point of contact for local system and application issues; perform initial analysis, troubleshooting, and issue resolution.

• Escalate unresolved issues to the Taiwan IT team and coordinate follow-up actions as needed.

• Develop, enhance, and maintain local reporting systems based on business and operational requirements.

• Gather, clarify, and confirm system and reporting requirements from local users.

• Perform basic system testing and validation to ensure solution quality before release.

• Assist in preparing simple system documentation or user guidance when required.

• Perform other duties as assigned by supervisors.

Job Requirements

• Minimum 5 years of relevant working experience in system development, application support, or related roles.

• Possess a Diploma, Bachelor’s Degree, or Master’s Degree in Computer Science, Information Systems, Information Management, or related disciplines.

• Good command of written and spoken English.

• Proficiency in spoken and written Chinese to support communication with Taiwan and regional stakeholders.

Skillsets Required

• Server and website administration and maintenance.

• IT infrastructure and equipment environment setup.

• Installation and maintenance of network security systems.

• Network system configuration.

• Computer hardware maintenance.

• Basic operating system operations.

• Network equipment installation and configuration.

• Firewall planning and management (Added advantage)

• System architecture planning and maintenance (Added advantage)

Other Requirements

• Minimum 5 years of experience in computer hardware and network maintenance.

• Ability to plan IT and network infrastructure and troubleshoot network issues.

• Familiar with operating systems, including Windows Server and Linux/Unix. (Experience in Linux/Unix is preferred)

• Familiar with TCP/IP protocols, subnetting, and IP Address management.