Total 3,503 Full-time it analyst job vacancies in Hong Kong

The Operations Process Analyst is responsible for supporting day-to-day service operations across Singapore and Emerging Markets while driving operational efficiency through data analysis, process optimization, and performance monitoring.

This role ensures smooth execution of service operations, including logistics and supply chain activities, while providing actionable insights to improve productivity, service quality, and overall business performance.

Key Responsibilities

1. Service Operations Execution

• Support daily service operations across Singapore and Emerging Markets, ensuring smooth end-to-end case handling and service delivery
• Coordinate logistics and supply chain activities for service parts, including inbound and outbound movements
• Manage inventory to be in line with global targets
• Partner with field service teams to support planning, dispatch coordination, and timely service execution
• Ensure adherence to operational procedures, service standards, and compliance requirements

2. KPI Monitoring & Performance Management

• Track and monitor key operational KPIs, including service performance, inventory, backlog, and case resolution timelines
• Perform regular analysis to identify trends, gaps, and areas of underperformance
• Highlight risks and opportunities, and recommend corrective actions
• Prepare dashboards, reports, and insights for weekly and monthly operational reviews
• Support stakeholders with data-driven insights for decision-making

3. Process Improvement & Operational Efficiency

• Analyze service operations processes to identify inefficiencies, bottlenecks, and improvement opportunities
• Drive continuous improvement initiatives to enhance productivity, turnaround time, and service quality
• Standardize processes and best practices across Singapore and Emerging Markets
• Support implementation of new tools, workflows, and operational initiatives
• Contribute to automation and simplification of reporting and operational processes

4. Stakeholder Collaboration

• Work closely with service operations, field service, supply chain, and commercial teams to ensure alignment
• Act as a bridge between operations and analytics, translating business needs into actionable insights
• Support regional and market stakeholders in resolving operational challenges
• Facilitate communication and alignment across cross-functional team
• Support regional projects and act as the key liaison between regional teams and local market stakeholders

Requirements

• Bachelor’s degree in Business, Supply Chain, Operations, or related field
• 3–6 years of experience in service operations, supply chain, or operations analytics
• Experience in KPI monitoring and operational performance analysis
• Strong analytical and problem-solving skills with a data-driven mindset
• Good understanding of service operations, logistics, and supply chain processes
• Proficiency in data analysis tools (Excel, dashboards, reporting tools)
• Strong communication and stakeholder management skills
• Ability to work across multiple markets and cross-functional teams
• Experience with systems such as SAP, ServiceMax, or equivalent is an advantage

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Business Analyst to join their team

The Job

• Analyze internal and external data to identify trends, assess performance, and support business strategy
• Translate data insights into clear, actionable recommendations that support execution across product, marketing, and operations
• Build and maintain dashboards, business reports, and performance metrics to monitor KPIs and key initiatives
• Design, develop and maintain reporting frameworks, defining reporting cadences and delivering executive-level reports to senior leadership
• Collaborate with cross-functional teams to define data requirements and support business planning
• Ensure data integrity and accuracy across all reporting outputs by developing validation processes and partnering with data source/system owners
• Develop data-driven reports and presentations to communicate key findings and strategic recommendations to senior management and non-technical stakeholders
• Provide ad hoc insights and data support for strategic and operational projects

The Talent

• 7-8 years of professional experience as a Business Analyst or a similar role.
• Demonstrated exposure to or strong interest in corporate real estate, facilities management, or construction.
• Understanding of construction project lifecycles, facilities maintenance processes, corporate real estate and relevant industry best practices is a significant plus.
• Exceptional analytical, problem-solving, and critical thinking abilities, coupled with a keen eye for detail.
• Expert proficiency with Business Intelligence (BI) platforms (e.g., Tableau, Cognos) for creating insightful dashboards and automated reports
• Strong written and verbal communication skills, including the ability to translate complex technical information into clear, concise, and actionable insights for diverse audiences.
• Proven ability to effectively communicate with senior leadership.

Next Steps

• Send your resume to yueshan.wu@adecco.com
• Email Topic: Apply Business Analyst (RES)
• Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R25138923

Key Responsibilities:

• Deliver consulting projects to support implementation of laboratory enterprise system (e.g., LES, LIMS) in the Life Sciences clients.
• Deliver consulting projects to support introduction, upgrade and maintenance of laboratory equipment with computerised system in the Life Sciences clients.
• Draft CQV and CSV deliverables such as URS, risk assessment, audit trail assessment, ERES assessment, IOPQ protocols, specifications and RTM.
• Execute CQ and CSV activities.
• Support equipment integration with other system such as network, manufacturing system and enterprise system.
• Support system configuration and CS activities such as backup and restore, access management, periodic review, etc.
• Draft, revise and review SOPs, forms and related operational and maintenance documents.

Requirements:

• Hold Bachelor’s degree in Life Sciences, Engineering or related field.
• Have worked at least 2 years in pharmaceutical, medical device or related environment.
• Preferably experience in configuring systems like LIMS (e.g., Labware), LES (e.g., Biovia LES), ELN, CDS (e.g., Empower, OpenLab), etc.
• Preferably experience in Windows Upgrade of computerised laboratory equipment.
• Understand computerised system regulatory requirements (e.g., 21 CFR Part 11, Annex 11) and industry best practice (e.g., ISPE GAMP5).
• Preferably with experience qualifying laboratory equipment with computerised system in pharmaceutical / medical device settings.
• Preferably with experience in change, incident and problem management.

Why Join ORKA:

• Work that Matters: Support clients bringing innovative and life saving solutions to the population.
• Career Development: Build a consulting career in a professional consulting company with Life Sciences focus.
• Professional Environment: Work with similar professionals possessing Intelligence, Resourcefulness, Loyalty and Teamwork characteristics.
• Impactful Learning and Mentoring: Develop yourself in an environment that heavily foster learning attitude and benefit from access to training materials, references, mentors and management with wide range of regulated industry experiences.

Job Description

Responsible for in-depth research and analysis to support our real estate investment and portfolio strategies. You'll be a core member of the team, working closely with investment and portfolio managers and across departments to identify and evaluate opportunities, monitor market trends, and ensure accurate and timely portfolio reporting.

Responsibilities:

• Conduct comprehensive research and financial analysis of potential investments across various real estate asset classes (residential, office, retail).
• Proactively track industry trends, economic factors, regulations, and other market influencers to identify investment opportunities and potential risks.
• Support the development and implementation of investment and asset management strategies.
• Generate insightful reports on portfolio performance and contribute to accurate and timely reporting for assets under management.
• Collaborate effectively with other departments to ensure seamless communication and data exchange.
• Assist with collating data and information for board and/or management reporting
• Assist with ad-hoc projects and assignments as needed.

Job Requirements:

• Diploma with 3-5 years' experience or University degree in Real Estate, Finance, Business, or a related field.
• Strong understanding of real estate fundamentals and financial modelling is a must.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required.
• Experience with real estate investment and asset management software is a plus.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Strong written and verbal communication skills to effectively present findings and collaborate with stakeholders. 

Location: Singapore CBD

Employment Type: Permanent, Full-time

Job Summary

An established international bank is seeking an Investment Banking Analyst / Associate to join its Debt Capital Markets (DCM) team in Singapore.

This role provides exposure to cross-border bond origination and execution across Financial Institutions (FI), Sovereigns, SOEs, and Corporate clients in the USD, SGD, CNH, and Panda Bond markets.

The successful candidate will support deal origination, transaction execution, market analysis, and client coverage activities within a dynamic investment banking environment.

Key Responsibilities

Debt Capital Markets Origination & Execution

• · Prepare pitchbooks, market updates, pricing analysis, and transaction materials for Financial Institution, Sovereign, SOE, and Corporate clients
• · Support bond origination and execution activities across USD, SGD, CNH, and Panda Bond markets
• · Coordinate with regional teams and overseas offices to respond to RFPs, market updates, and client requests
• · Support senior bankers in client pitching and investment banking presentations
• · Prepare internal committee papers, issuer credit applications, KYC documentation, and transaction approval materials
• · Support end-to-end debt capital markets transaction execution, including due diligence, legal documentation review, syndication, and book-building processes
• · Monitor macroeconomic developments, fixed income markets, bond issuance trends, and issuer credit developments to identify business opportunities
• · Maintain awareness of regional capital markets developments and investor sentiment

Additional Responsibilities

• · Support transaction execution and regional market expansion initiatives
• · Liaise with issuers, investors, legal counsel, and internal stakeholders to facilitate smooth execution processes
• · Ensure compliance with MAS regulations and internal compliance policies
• · Prepare management reports and support ad-hoc investment banking projects as required

Requirements

• · Bachelor’s or Master’s Degree in Finance, Accounting, Economics, or related discipline
• · Minimum 3 years of relevant experience in Debt Capital Markets, Investment Banking, Fixed Income, Corporate Finance, or Capital Markets
• · Strong understanding of bond markets, debt capital markets products, and transaction execution processes
• · Proficiency in Bloomberg Terminal, Microsoft Excel, PowerPoint, and Word
• · Strong analytical, presentation, and communication skills
• · Professional proficiency in English and Mandarin to liaise with Mandarin-speaking stakeholders and regional teams

Preferred Qualifications

• · CMFAS Module 1B and Module 4A / 4B certifications preferred
• · Prior exposure to bond syndication, fixed income products, or cross-border capital markets transactions will be advantageous

Responsibilities:

• Experience in integrating IT networks with OT systems.
• Working knowledge with handling OT assets - HMIs, PLCs, Scada, Sensors, Inspection machines (CMM, CNCs), 3D printers etc.
• Experience in updating the required details in the PLC configuration, IP data
• Asset inventory data collection/Identify risks in advance and highlight.
• Familiarity with secure protocols (OPC-UA, Modbus TCP/IP, Ethernet/IP, SMB).
• Network design and implementation, including LAN/WAN, VLANs, and routing protocols.

Responsibilities:

• Develop job descriptions, identify qualifications, and devise recruitment strategies with hiring managers
• Utilize various methods to source and screen candidates, including job boards, social media, and referrals
• Conduct interviews and assessments to evaluate candidate qualifications and cultural fit
• Execute business development process, managing stakeholders and business proposals.
• Devise strategic planning and manage projects deliverables.
• Foster positive relationships with candidates throughout the recruitment process
• Maintain HR databases, leave records and employee files
• Ensure proper documentation and filing procedures
• Collaborate with hiring managers and HR to manage job offers and onboard new hires
• Keep hiring managers and HR informed of recruitment status

Requirements:

• Diploma or Bachelors in any discipline, mentorship will be provided
• Excellent communication and interpersonal skills
• Ability to build strong relationships with candidates and hiring managers
• Strong organizational and time management skills with the ability to manage multiple priorities

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Role: IT Project Manager

JD:
Proficiency in Japanese Speaking Mandatory

Project Delivery Support

• Run project from initiation to closure, ensuring deliverables meet business requirements and quality standards
• Develop and track project plans, schedules, and resource allocation
• Ensure successful delivery of projects, ensuring they are completed on time, meeting requirements and within allocated budget
• Prepare Steering Committee materials and review minutes of the meeting.
• Follow up on actions and comments from Steco to ensure they are timely acted upon to closure

Process and Methodology

• Ensure adherence to delivery methodologies, governance, and control processes
• Monitor progress, manage risks and issues, and implement mitigation strategies
• Work with the Project Manager (bank’s side) on the overall project plan from the platform, infra team and system delivery & release perspective
• Ensure that the list of deliverables are defined and understood within the various system delivery
• Provide timely update to the Bank’s PM on the system delivery progress status, risk, issues and escalation
• Analyse and highlight project risks and develop necessary risk mitigation plans
• Analyse and highlight project dependencies to pre-empt project issues
• Maintain project issue register to keep close match of the project issues till their resolution

Stakeholder Coordination

• Collaborate with Bank’s IT Project Manager, SMBC and JRI HO PICs, APAC IT and JRIS PICs and HO project team and vendors to ensure alignment on project scope and timelines
• Provide detailed project insights, timely status reporting and escalate issues when necessary
• Facilitate effective communication and foster a culture of collaboration, transparency, and accountability, ensuring strong cross functional teamwork and alignment to project goals and objectives

Other related Project tasks

• Support other project related tasks that may be assigned from Bank Project PM, in line with the resource skills

Position Objective

The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).

As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications.

Furthermore, the specialist is committed to enhancing user awareness of IT-related issues and promoting the appropriate utilisation of IT services and resources.

Responsibilities

Key duties and responsibilities are not limited to those listed below:

• Deliver exceptional customer service by promptly and professionally addressing customer needs and concerns.

• Manage IT service incidents reported by school users through the Service Desk Support Portal, specifically those related to personal computers, networks, platforms, and applications.

• Effectively resolve issues or provide alternative solutions to restore IT services to normal operation within the established Service Level Agreement (SLA).

• Escalate unresolved issues or additional support requests to the appropriate support team.

• Provide timely updates to customers regarding the status of outstanding issues in accordance with targeted service levels.

• Ensure accurate and comprehensive documentation of customer interactions and transactions within the IT Service Desk Management System.

• Provide end-user support for classroom technology to educators, assisting with IT and audio-visual equipment such as Interactive TVs, Apple TV, projectors, and associated applications to expedite the return to normal classroom activities.

• Oversee the life cycle management of IT assets, including the registration, tracking, and decommissioning of hardware devices and software licenses.

• Conduct upgrades to PC hardware and software, which includes regular maintenance and installation of service packs, patches, and applications.

• Remain updated on product knowledge, policies, and procedures to furnish customers with accurate and relevant information.

• Execute additional responsibilities as directed by the Head of IT Operations and Business Partnering, the Helpdesk Manager, or other designated personnel within the School.

Position Requirements

• Strong analytical and problem-solving skills are essential. The ability to think creatively and identify technical issues for effective resolution is important.

• Practical knowledge and experience in providing IT Service Desk support are required.

• A high standard of customer service skills is necessary.

• Demonstrated ability to work effectively in a team environment, coupled with excellent time management and organizational skills.

• Capable of handling multiple tasks at the same time.

• Proficiency in English, with clear and concise verbal and written communication skills, is important.

• A hands-on approach with the capacity to quickly learn and apply new systems in the work environment is essential.

• Proven ability to provide support for the following:

o Microsoft Windows 10 and later

o Apple iOS

o Apple macOS

o Microsoft Office 365 application suite

o Google Workspace (formerly G Suite)

o IT hardware support for both Apple and Windows devices

Qualifications

You have:

• A diploma or degree in an IT-related discipline.

• Minimum 1 year of Customer Service Experience in a Technical Service Desk environment preferred.

• Advantage if you have:

o ITIL-related certifications

o Microsoft-related certifications

o Apple-related certifications

Working hours:

Mon to Fri, 8am to 5pm

Responsibilities including but not limited to:

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

avodaq provides ITnetworking solutions worldwide for customers of small to large scale networks. avodaq engineers are experts in their field who are responsible and empowered to provide solutions to some of the most complex networking issues.

You will have the opportunity to learn about IT and Cisco technologies which will be a great development to your career. This is an opportunity for someone who possesses fundamental technical skills and customer-oriented culture for clients, and the wish to hone skills whilst providing customer value. You excel when it comes to configuring, isolating, troubleshooting, and communicating to the clients.

Contract Duration: 27 July 2026 – 7 November 2026

Key Responsibilities:

• Provide Level 1 (L1) technical support for end users via ticketing system, email, or walk-in requests
• Troubleshoot and resolve issues related to Microsoft products (e.g., Windows OS, Microsoft 365, Outlook, Teams, Office applications)
• Perform laptop imaging/cloning and provisioning for new and replacement devices
• Manage and update incidents and service requests through the ticketing system
• Support end-user devices including: Laptops and desktops, Monitors and peripherals, Printers and printing issues, Mobile devices (basic configuration and troubleshooting), Meeting room IT setup (AV, conferencing tools, connectivity issues)
• Diagnose hardware and software issues and escalate to L2 support when necessary
• Assist in setup, onboarding, and offboarding of employees (device allocation, account setup)
• Maintain IT asset records and ensure proper documentation of issues and resolutions
• Provide basic user training and guidance for common IT tools and systems

Scope of Support:

• Support coverage: 9am – 6pm, Monday to Friday (8x5 support model)

Common Issues Handled:

• Microsoft Office / Outlook / Teams issues
• Login, password, and access-related problems
• Laptop performance and configuration issues
• Printer connectivity and errors
• Meeting room setup and conferencing issues
• Basic network connectivity troubleshooting

Requirements:

• Diploma or Degree in IT, Computer Science, or related field
• 1–3 years of experience in IT support or service desk environment
• Strong knowledge of Microsoft Windows and Microsoft 365 ecosystem
• Familiarity with ticketing systems and IT service management processes
• Basic understanding of hardware troubleshooting and device setup
• Good communication and customer service skills

Preferred Skills:

• Experience in laptop imaging/cloning tools
• Exposure to Active Directory and user account management
• Knowledge of mobile device support (iOS/Android)

Key Competencies:

• Problem-solving mindset
• Strong interpersonal skills
• Ability to prioritize and manage multiple tasks
• Team player with a customer-first attitude

Job requirement

Associate with over 10 years of experience in IT Infrastructure, Application Support, and Enterprise Systems Administration.

Strong expertise in application troubleshooting, incident management, user access administration, change/release management, and SLA-driven support operations.

Experienced in supporting enterprise applications, Windows Server environments, Active Directory, virtualization (Hyper-V), networking, and security technologies including Fortinet and Cisco.

Proven track record in coordinating with vendors and cross-functional teams to ensure high system availability and timely issue resolution.

Hands-on knowledge of AWS Cloud (EC2, S3, VPC, IAM), automation tools, and ITIL-based support processes.

Hands-on experience in supporting enterprise applications and infrastructure , with a strong focus on operational excellence and continuous improvement.

If you believe you fit the requirements for the role,please submit yourapplication below or drop us an email directly quoting thejob title.

Due to an anticipated high volume of applicants, we regret that onlyshortlisted candidates will be notified. The information provided is forrecruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number:19C9859) is an affirmative equal-opportunity employer and recruitment firm. Weevaluate qualified applicants without regard to race, colour, religion, creed,gender, sexual orientation, gender identity, marital status, national origin,age, veteran status, disability, or any other protected class.

Eugene Then
eugene.then@cornerstoneglobalpartners.com

EA Registration Number: R22104742.

Cornerstone Global Partners Pte Ltd (EA License:19C9859)

Singaporean only

Job Overview:

We are seeking an experienced Infrastructure Lead to manage, maintain, and optimize the IT infrastructure. The Infra Lead will oversee the deployment, monitoring, and reliability of servers, networks, storage, and related infrastructure components. The role requires strong technical expertise, excellent coordination skills, and experience working in government IT environments.

Key Responsibilities:

Lead the Day 2 infrastructure team to ensure continuous, stable, and secure operations of all servers, network devices, storage, and on-premise systems.

Plan, implement, and monitor IT infrastructure changes, upgrades, and capacity expansions to meet project requirements.

Develop and maintain infrastructure architecture documentation, diagrams, and SOPs for deployment, maintenance, and incident response.

Collaborate closely with System Engineers and Software Engineers to support middleware, application deployment, and integration interfaces.

Manage incident resolution for infrastructure-related issues, including escalation to vendors or higher-tier support when necessary.

Ensure compliance with government IT security policies, InfoSec guidelines, and operational standards.

Plan and coordinate infrastructure maintenance schedules, patching, and system backups with minimal disruption to services.

Provide weekly reports on infrastructure status, incidents, resource usage, and recommendations for improvement.

Mentor and guide infrastructure team members to enhance skills, productivity, and knowledge sharing.

Participate in business continuity and disaster recovery planning and execution.

Qualifications and Requirements:

Minimum 7–10 years of relevant IT infrastructure experience, preferably in government or regulated environments.

Strong expertise in servers, network, storage, virtualization, cloud (AWS/Azure), and container orchestration (Docker/Kubernetes).

Experience with monitoring tools (e.g., Grafana, Nagios), automation (Ansible, Terraform), and ITIL processes.

Proven ability to lead a team, manage resources, and ensure 24/7 operational support.

Excellent communication skills, capable of presenting technical updates to both technical and non-technical stakeholders.

Strong analytical and problem-solving skills, with a proactive approach to risk mitigation.

Familiarity with security operations, InfoSec standards, and government compliance requirements.

Preferred Skills:

Experience in middleware platforms (WebSphere, Tomcat, or similar) and application deployment pipelines.

Knowledge of containerized infrastructure and CI/CD integration.

Experience in coordinating with multiple vendors and service providers.

Experience in install and configure the following COTS:

Confluent Kafka

Solace MQTT

Nginx

Apache HTTPD

MongoDB

MSSQL

IBM MQ

Team Size: Leading a team of 4–6 infrastructure engineers

Responsibilities

• Support the delivery of IT projects from initiation to implementation
• Coordinate with business users, vendors, and technical teams to track project progress
• Assist in gathering business requirements and preparing project documentation
• Monitor project timelines, risks, and issues, and escalate when necessary
• Support testing, deployment, and post-implementation activities

Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field
• At least 2 years of experience in leading/managing IT project delivery
• Skilled in Java and has deployed projects into cloud environment
• Good communication and stakeholder management skills
• Familiar with SDLC, Agile, Waterfall and hybrid methodologies
• Proactive, organized, and able to manage multiple tasks in a fast-paced environment

• Provide technical support and troubleshooting on network, system, hardware and software at HQ and Sites
• Assist in set up of new PCs and install and manage software on PCs
• Perform system administration and user account management
• Perform procurement, installation and maintenance of the IT infrastructure (hardware and software)
• Ensure data is handled, transferred or processed according to legal, security and company guidelines
• Identify opportunities for improvement and contribute to ongoing improvement processes
• Maintenance of system licenses, warranties and any other support agreements.
• Development and maintenance of IT documentation including Asset management and tracking