Total 604 it analyst job vacancies in Hong Kong

- Prepares test plans, test cases and test scripts. to test each software component and demonstrate the business condition under test and the expected results.

- Execute regression tests, functional tests and data tests.

- test environment setup, defects tracking and coordinating with PO, users and tech team to resolve the issues and determine defect priority.

- Estimates work requirement for contribution to the project sprint plan, report and track UAT deliverables.

- Stays abreast of QA & Testing best practice and latest available tools (HP Quality Centre and ALM) , frameworks and standards.

- Ensures high Quality and accuracy is maintained through to software release.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Job Summary:

As a Client Onboarding Executive under Bank Onboarding Program, you will play a key role in managing the onboarding journey for our international clients.

You will collaborate closely with internal teams and regional stakeholders to guide clients through the regulatory, operational, and service touchpoints needed to successfully onboard them onto the Bank’s Singapore platform.

JOB DESCRIPTION

• Manage end-to-end onboarding processes for international Bank’s clients, including account opening and product activation.

• Liaise with Relationship Managers and Client Service Manager to ensure all required documentation is accurate, complete, and compliant with regulatory standards (e.g., CRS, FATCA).

• Make welcome calls to new clients, introduce the bank's services, and guide them through their onboarding steps.

• Provide assistance to clients on using BANK digital platforms and accessing relevant banking services in Singapore.

• Monitor onboarding progress, follow up on outstanding items, and escalate issues as needed for timely resolution.

• Deliver a high standard of customer service while adhering to compliance and operational guidelines.

Key Requirements

• Diploma or Degree in Business, Finance, or a related field preferred.

• Minimum 2 years of relevant experience in banking, client servicing, or onboarding roles. Exposure to private or priority banking clients is advantageous.

• Strong communication and interpersonal skills. Multilingual candidates preferred (English, Mandarin, Bahasa Indonesia) due to diverse client base (Taiwan, China, Indonesia).

• Familiarity with basic banking products, digital channels, and onboarding regulations.

• Meticulous, client-focused, and a dependable team player.

• Comfortable working in a fast-paced environment with high attention to service detail.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Delivery experience on medium to large scale projects.

Job Objectives

To support AML Projects for transaction monitoring across all regions.

Delivery experience on medium to large scale projects.

Key Responsibilities

Functional specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document.

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements.

c. Define and ensure traceability from functional specifications to business requirements.

Technical Design

a. Responsible to create technical design.

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements.

c. In case of vendor implementation: Ensure vendor resources create technical design document.

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase.

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design.

f. Coordinate execution of threat modeling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats.

Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

b. Provide input to impact assessment and estimation for Project Change Request.

c. Work with Test Manager to review test plan and functional test scope.

Key Requirements

Must have :-

• Commitment.

• Minimum 6 years of working experience in application testing, development and delivery.

• Ability to work in a fast-paced, team-oriented environment.

• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem solving skills.

• Delivery experience on medium to large scale projects.

• Ability to understand and articulate process flows and functions.

• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-

• Experience in working in vendor environment.

• 1 - 2 years working experience with AML will be nice to have.

• AML/KYC Transaction Monitoring Experience (Actimize, Evidentzy, Net Reveal, Detica)

Essential Technical Skill :-

• Experience with Oracle PL/SQL, Oracle SQL.

• Batch Scripting, Control M, DevOps.

Key Responsibilities

• Conduct periodic KYC/CDD reviews for clients and financial intermediaries

• Perform independent assessments of account structures, Source of Wealth (SOW) and Source of Funds (SOF)

• Work with Front Office to address review gaps and red flags within deadlines

• Track AML exit cases related to financial crime and reputational risk

• Coordinate cross-functional working groups (Compliance, Operations, Technology, Front Office)

• Support Client Lifecycle Management Target Operating Model (TOM) initiatives

• Develop SOPs, process flows, training materials, and documentation

• Conduct training for Front Office on AML policies and changes

• Prepare management reports and support ad-hoc initiatives

Requirements

• Degree in Accountancy, Finance, Business Administration, or equivalent

• 2–3 years’ experience in AML/KYC, compliance, or controls within banking

• Strong knowledge of AML risks (PEP, sanctions, reputational risk)

• Familiarity with MAS, HKMA, FATF, Wolfsberg standards

• Understanding of banking products and account structures

• Strong analytical, project management, and communication skills

• Proficient in MS Office (Excel, Word, PowerPoint)

• Knowledge of VBA, Power BI, JIRA, or Agile tools is an advantage

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Working Hours: Mondays to Fridays (8:30am - 6pm)

Eligibility: Singaporean ONLY

Location: Depot Road

Employment type: 1-Year contract (Yearly renewal)

Performance Bonus: 1 month

Education Qualification

a. At least a Diploma/Degree in Computer Science, Computing, Electrical Engineering, IT or Equivalent.

Required Competencies

a. Good knowledge of information technology, especially in the areas of SAP HCM ERP.

b. Demonstrated competency in investigating and identifying causes of issues, and able to propose solutions to rectify the issue.

c. Proficiency in SQL programming is preferred.

d. Competent in applying Microsoft Excel functions.

e. Good planning and coordination skills.

f. Strong writing, verbal communication and presentation skills.

g. Good team player, responsible and conscientious.

h. Resourceful, independent, responsive and proactive.

Required Working Experience

a. At least 2 years of working experience in information technology.

b. Experience in SAP HCM ERP is preferred.

c. Experience in operation support, including end user support, troubleshooting and testing, is preferred.

d. Microsoft Excel working experience and competence in applying Microsoft Excel functions are preferred.

e. SQL working experience and competence in SQL Programming is preferred.

Project Manager (Vendor Management) (ref: 120)

Responsibilities:

Provide support activities required to maintain the systems’ Service Level Agreement (SLA) such as:

• Security Monitoring/Tracking
• Sites Support
• Software and Vulnerability Patching
• Review and Implementation of Change Requests
• Support Procurement Activities
• Obsolescence Management
• Audit
• Monthly review of accounts and server log activities
• Submission of security clearance for vendors
• Scheduled and ad hoc system maintenance.
• Technology Refresh and Migrations

Job Requirements

• 1 year of relevant experience in Project management or vendor management
• Experience managing or supporting government-sector projects is preferred.
• Knowledge of Singapore Government IM8 security policies and standards, including cybersecurity governance, risk management, VAPT, vulnerability remediation, security waivers, and compliance requirements will be an advantage.
• Familiarity with both on-premises and cloud-based environments.
• Experience in leading a team, managing project deliverables, or coordinating project activities.

Please Indicate Job Code “120-PM (VM)” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Who We Are 

We are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. 

About Gen-e2 

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality: 

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
• The quality consistently exceeds the output of our best traditional engineering teams.
• A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
• A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability. 

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence 

YOUR ROLE AND RESPONSIBILITIES 

As a member of an Agile delivery team, you will be responsible for the design and execution of test automation and quality engineering activities across Web, API, Mobile, Cloud, and Data platforms. You will define and implement test strategies with the team in applying automation, exploratory, performance, and data pipeline testing practices effectively. 

You will: 

• Be responsible for building and maintaining scalable automation frameworks for Web, API, Mobile, Cloud, and Data systems.
• Define and execute test strategies, balancing automation, exploratory, performance, and data testing.
• Implement automation scripts using tools such as Selenium, Playwright, Cypress, Appium, and Katalon.
• Design and execute tests for data platforms, including ETL pipelines, data quality, schema validation, and transformation logic.
• Apply structured test approaches for data engineering workflows (batch vs. streaming, ingestion, transformation, storage, and consumption).
• Integrate automated tests into CI/CD pipelines and ensure reliable execution.
• Perform exploratory testing to uncover gaps not easily detected by automation.
• Support performance, scalability, and reliability testing using tools like JMeter, Gatling, or k6.
• Apply AI-powered QA tools and prompt engineering techniques to accelerate test creation and analysis.
• Collaborate closely with developers, product owners, and business analysts to ensure requirements are testable and automation-ready.

WHO YOU ARE 

• Strong experience in test automation, framework design, and quality engineering.
• Solid background in functional and automation testing across Web, API, Mobile, Cloud, and Data platforms.
• Strong in hands-on coding in Java, JavaScript, Python, or similar languages for automation.
• Hands-on experience in mobile automation testing with Appium and/or Katalon.
• Exposure to performance and load testing.
• Experience with AI/ML-driven test tools and basic prompt engineering.
• Strong background in exploratory testing and modern test design techniques.
• Good understanding of Agile/Scrum delivery.
• Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI) and cloud-native testing (AWS, Azure, GCP).
• Excellent collaboration and problem-solving skills. 

BONUS SKILLS 

• Knowledge of data platform & data engineering pipeline testing (ETL validation, streaming, data quality).
• Experience with big data test strategies and analytics validation. 

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa. 

MORE ABOUT PALO IT: 

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives: 

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness 

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. 

What We Offer 

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training 

For more on our team culture and benefits, check out our careers page (https://www.palo-it.com/en/career) 

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices 

Responsibilities

• Provide day-to-day support in full spectrum HR and administrative functions

• Maintain records and documentation in an organised, accurate and timely manner

• Support the implementation of HR policies and procedures

• Track HR metrics and prepare regular reports and analysis

• Ensure compliance with all relevant policies, procedures and statutory requirements

• Assist in talent acquisition, including managing job postings, scheduling interviews and onboarding new employees

• Assist in learning & development, including the sourcing and coordination of training programs

• Provide support in compensation surveys

• Support HR events, including staff welfare and engagement activities

• Perform other duties and responsibilities as assigned

Requirements

• Minimum diploma in HR, Business Administration or a related field

• Fresh graduates are welcome

• Basic understanding of Singapore employment laws and regulations

• Excellent verbal and written communication skills

• Strong planning and organisational skills

• Attention to detail and ability to handle sensitive information with confidentiality

Job Description

We are seeking a proactive and detail-oriented Operations & Administration Executive to support the company's daily operations. The successful candidate will be responsible for office administration, inventory control, HR and payroll administration, logistics coordination, customs permit declarations, accounts administration, and project coordination.

Key Responsibilities

Administration & Operations

• Perform daily booking and data entry activities.
• Process backlog bookings and maintain accurate operational records.
• Handle general office administration and documentation.
• Manage office supplies and ensure timely replenishment of consumables.
• Review existing operational workflows and develop SOPs to improve efficiency, accountability, inventory control, and workplace organization.
• Ensure proper housekeeping, inventory management, and adherence to operational procedures by all staff.

Inventory & Warehouse Coordination

• Track incoming and outgoing inventory movements.
• Maintain accurate stock records and inventory databases.
• Conduct stock reconciliation and periodic stock counts.
• Prepare inventory and stock balance reports.
• Coordinate local stock collection and delivery arrangements.

Logistics & Customs Coordination

• Arrange incoming freight shipments and customs clearance.
• Liaise with freight forwarders, transport providers, customers, and vendors.
• Prepare and submit import and export permit declarations through TradeNet.
• Ensure compliance with Singapore Customs requirements.

HR & Payroll Administration

• Process monthly payroll accurately and on time.
• Maintain employee attendance, leave, and personnel records.
• Assist with onboarding and offboarding processes.
• Support CPF submissions and HR administrative matters.

Accounts Administration

• Prepare and issue quotations, invoices, delivery orders, and purchase orders.
• Verify supplier invoices and maintain proper documentation.
• Assist with accounts receivable and accounts payable tracking.
• Maintain accurate accounting records and support month-end closing activities.

Project Coordination

• Coordinate IT asset collection, disposal, and recycling projects.
• Schedule collection and transportation activities.
• Maintain project documentation and status reports.

Requirements

• Diploma or equivalent qualification in Business Administration, Accounting, Logistics, or related disciplines.
• Minimum 2 years of relevant working experience.
• Basic understanding of accounting principles and bookkeeping practices.
• Experience with payroll administration and HR support.
• Familiarity with inventory management and logistics coordination.
• Knowledge of Singapore Customs TradeNet permit declarations is an advantage.
• Proficient in Microsoft Office applications, especially Excel.
• Experience using Xero Accounting Software and Info-Tech Payroll/Accounting Systems preferred.
• Strong organizational skills, attention to detail, and ability to multitask.
• Good communication and interpersonal skills.

Preferred Skills

• TradeNet Permit Declaration
• Inventory Management
• Payroll Administration
• Xero Accounting Software
• Info-Tech Payroll System
• Logistics Coordination
• Accounts Administration
• Microsoft Excel

Salary

SGD 3,500 – 5,000 per month (commensurate with experience)

Benefits

• Annual Leave
• Medical Benefits
• Career Development Opportunities
• Supportive Working Environment

1. Develop Retail Banking Product Proposition:

• Partner with Product to formulate sound digital product proposition that appeals to customers

• Conduct small experiments to assess market acceptance and iterate continuously to achieve the desired outcome

2. Design Customer Journey with data in mind:

• Work closely with a wide range of stakeholders on customer immersions to understand customer job to be done and define a digital experience that truly meet customers’ needs across different digital touchpoints

• Drive customer immersions by listening to customer feedbacks and conduct researches on the best and evolving market practice to define the most efficient/customer-friendly UI experience

• Study customer profile, segment & transactional behaviors. Be prepared to speak to customer to gain a better & deeper insight to the problem statement & opportunity

3. Take charge in Online Channel Share:

• Develop ideas to grow online acquisition channel share by leveraging on our digital platforms

• Analyze and leverage on internal Data to identify areas of opportunities to increase penetration of digital adoption

• Engage Product and Business Analytics on targeted marketing campaigns to target the right customers

4. Drive retail banking initiatives in the personal investing space:

• Lead/coordinate the development of key initiatives with various stakeholders from onboarding till fulfilment.

• Understand market situation and use data to propose enhancement recommendations

• Support post-implementation tasks such as user training to touch-points, production problem investigation and escalation

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

As an Analyst, your responsibilities will include:

Third-Party Risk Profiling

• Lead end-to-end risk profiling of third-party vendors and service providers, applying a solid understanding of TPRM principles.

• Assess inherent risk, determine risk tier classification, and ensure alignment with the firm's TPRM framework and regulatory expectations, demonstrating genuine knowledge of critical risks.

Outsourcing Risk Review (ORR) Documentation

• Own the preparation of comprehensive Outsourcing Risk Review (ORR) documents for each service onboarded.

• Leverage a sound understanding of outsourcing risk drivers, including concentration risk, exit risk, sub-outsourcing, and data residency, to produce thorough, accurate, and audit-ready documents.

Business Analysis & Requirements Capture

• Apply advanced BA techniques to elicit, structure, and document business and operational requirements from service owners and Subject Matter Experts (SMEs) from the control functions.

• Produce well-structured requirement write-ups, detailed process descriptions, and precise service scope definitions, forming the backbone of risk assessments and ORS documentation, ensuring no details are missed or misrepresented.

Stakeholder & Control Function Engagement

• Coordinate and conduct structured review sessions with relevant control functions such as Legal, Compliance, Information Security, Data Privacy, and Business Lines.

• Capture commentary, challenge responses, and secure all required signoffs within agreed timelines.

SME Liaison & Technical Translation

• Act as a critical bridge between technical SMEs and governance documentation.

• Utilize structured BA questioning techniques to extract precise information about services or technologies involved, accurately translating it into risk documentation and leadership materials, with sufficient risk knowledge to identify and challenge gaps or inconsistencies.

Senior Leadership Decks & Reporting

• Prepare clear, well-structured, and visually compelling presentation decks for senior leadership, Risk Committees, and Board-level approval forums.

• Ensure all materials are accurate, concise, and formatted to the highest professional standard using PowerPoint and Excel.

PMO Support & Deliverable Tracking

• Maintain a comprehensive tracker for all risk review deliverables, milestones, and deadlines.

• Provide PMO support including status reporting, issue escalation, action log maintenance, and cross-workstream coordination to ensure seamless execution.

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Key Requirements

Role: Project Manager

Years of Relevant Experience:

6 – 9 years of relevant experience (L3)

Domain: Customer Digital Channels

Skills:

- Experience: Min 5 to 8 years in project and program management experience with a focus on digital initiatives. Proven experience in managing high-value and complex portfolio.

- Communication: Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

- Analytical Skills: Proficiency in analysing risk, troubleshoots issues, and make data-driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

- Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimising resources

- Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

- Leadership: Effective leadership and collaboration skills to drive cross functional team toward common goals and maintain effective communication channels.

- Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

- Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

- Technical skills: MS Office – Powerpoint, Excel, Word, Office 365; Jira, Confluence

Responsibilities:

Project Management and Governance

• Manage a portfolio of complex initiatives that impact one or across business, technology, and enterprising to drive project success.

• Manage all aspects of Digital project and program engagement for retail mobile banking platform from planning, resource planning and budget, change management, risks and issues, ensuring timely delivery and minimal disruption to business operations.

• Prepare overall implementation plan taking inputs from all stakeholders including technology, business, operations, regulators, etc. and co-ordinate execution by respective owners.

• Ensure that projects are proceeding according to scope, schedule, budget and quality standards.

• Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings.

• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.

• Develop and present business cases with a consulting mindset, providing strategic recommendations for system upgrades, replacements, and process improvements.

• Ensure compliance with banking regulations and technology risk management standards.

Stakeholder Management

• Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes.

• Manage relationships with stakeholders and ensure teams work in a collaborative environment.

• Manage stakeholders expectations through governance processes.

• Deliver appropriate and effective executive level communication.

• Understand interdependencies between technology, operations and business needs.

• Own and manage project scope, timelines, risks, and budget, ensuring clear communication with stakeholders at all levels.

• Pitch and present project strategies, updates, and impacts to senior management and key stakeholders.

• Work closely with cross-functional teams, including IT, compliance, operations, and product teams, to ensure alignment with business goals.

• Identify dependencies and proactively mitigate risks that may impact project deliverables.

Requirements:

• 8+ years of project management experience within banking, fintech or financial services

• Excellent stakeholder management, coordination, and communication skills, with the ability to engage both technical and business teams.

• PMP, PRINCE2, or Agile certifications are a plus with Experience in Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc.

• Strong expertise in managing technology obsolescence projects and modernizing legacy banking systems.

• Proven ability to develop business cases and articulate the strategic impact of technology projects.

• Strong presentation skills and ability to pitch ideas clearly to senior stakeholders.

• Detail-oriented, analytical, and able to learn quickly in a fast-paced environment.

• Experienced of having direct responsibility for project with budget size of $10 to $20 million.

• Exposure to Lean/Six Sigma or process re-engineering.

• Familiar with change management processes and project management fundamentals.

• Experience in full end-to-end project management in a lead role.

• Understanding of technology and operational processes across functions in the bank.

Technical domain expertise is an advantage, but at minimum is tech-savvy.

Education:

• Bachelors’ Degree in Computer Science or related field.

• Relevant experience preferably in a Finance Institution.

Key Domain/ Technical Skills:

Experience: Min 5 to 8 years in project and program management experience with a focus on digital initiatives.

Proven experience in managing high-value and complex portfolio.

• Communication:

Strong Pitching, presentation, and written communication skills to effectively engage stakeholders and covey project updates and insights. Excellent communication and interpersonal skills to collaborate with various stakeholders, including executives, project managers, and cross-functional teams.

• Analytical Skills:

Proficiency in analyzing risk, troubleshoots issues, and make data-driven decisions related to resource allocation, project timelines, and financial metrics to keep portfolio on healthy track.

• Budget Management: Demonstrated success in managing project budgets delivery cost effective solutions and optimizing resources

• Process Improvement: Experience in implementing process improvement that enhance project efficiency and quality.

• Leadership: Effective leadership and collaboration skills to drive cross functional team toward common goals and maintain effective communication channels.

• Strategic Thinking: Ability to align program activities with overarching business objectives and strategic priorities.

• Problem-Solving: Strong problem-solving skills to address challenges in resource management, project scope, and delivery timelines.

• Technical skills: MS Office – PowerPoint, Excel, Word, Office 365; Jira, Confluence

This job advertisement is posted by:

Tan Geok Khim (Deng Yuqin) (R22107857)

A-IT Software Services Pte Ltd

EA License No: 24C2345

“By submitting your application for this position, you consent to the collection, use, and disclosure of your personal data by A-IT Software Services and its recruitment partners, including Employment and Employability Institute Pte Ltd, for the purpose of i) employment facilitation and ii) data and statistical analysis. You may find out more information on the PDPA policies at [A-IT Software Services PDPA website] and [https://www.e2i.com.sg/pdpa/].”

Database Administrator (ref:120)

JOB RESPONSIBILITIES

• Monitor and optimize database performance and availability, ensuring service levels are met and implement improvements when needed.
• Manage database operations and governance, including configuration, permissions, hardening standards, naming standards, and documentation.
• Ensure service continuity, leading backup/restore procedures and disaster recovery planning.
• Lead database implementation and support application teams, reviewing database design and recommending improvements to data models.
• Establish and enforce database standards and procedures across implementations.
• Engage stakeholders and educate teams, explaining technical decisions and promoting best practices in coding and design.
• Develop team capability, mentoring junior DBAs, conducting training, and sharing knowledge across the organization.

Requirements:

• At least 2 years of experience in database administration.
• Posses experience with either Microsoft SQL Server or PostgreSQL.
• Experience in database migration projects.
• Specifically, migration from Oracle to Microsoft SQL Server or Oracle to PostgreSQL.

Interested applicants, please send your updated resume MS Word to hres@itcspl.com.

Please Indicate Job Code “120-DBA” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Lead the design, development, and deployment of scalable applications using Java and Spring Boot.

• Drive architecture decisions, microservices development, and API integration initiatives.

• Mentor and guide development teams, ensuring coding best practices and code quality.

• Collaborate with stakeholders to gather requirements and deliver technical solutions.

• 8+ years of Java development experience with strong expertise in Spring Boot, Microservices, REST APIs, and SQL databases.

Note: **Prefer someone with more experience with application projects hosted on the cloud**

Employment Type: 1-year contract (renewable)
Eligibility: Singaporean ONLY

Job Overview:

We are seeking a proactive and service-oriented Operations & Support Lead to support the delivery and ongoing operations of a learning technology project deployed at the customer’s site. The successful candidate will represent the vendor team onsite and serve as the primary operational liaison between the customer, project stakeholders, technical teams, and support vendors. The role requires strong operational management capabilities, stakeholder engagement skills, and experience managing support services within a structured and customer-facing environment.

Key Responsibilities

Operations & Service Management

• Oversee daily operational support for learning technology platforms and associated systems

• Monitor system performance, service availability, and operational issues to ensure service continuity

• Coordinate system enhancements, releases, maintenance activities, and operational readiness

• Maintain operational procedures, workflows, and support documentation

• Ensure compliance with organisational policies, governance standards, and service requirements

• Support business continuity and operational resilience initiatives

Incident & Support Management

• Serve as the primary onsite coordinator for operational and support-related matters

• Manage incident reporting, issue tracking, escalation, and resolution processes

• Coordinate with technical teams, infrastructure teams, and vendors for timely issue resolution

• Monitor service delivery against SLAs and KPIs, and provide updates to stakeholders

• Drive continuous improvement initiatives to enhance operational efficiency and user support experience

Stakeholder & Vendor Management

• Work closely with stakeholders, business users, project managers, technical teams, and vendors to support operational requirements and service delivery

• Support governance activities including meetings, reporting, audits, and service reviews

• Assist with change management, user engagement, and adoption activities

Reporting & Continuous Improvement

• Prepare operational reports, incident summaries, dashboards, and management updates

• Analyse operational trends and recommend service improvement initiatives

• Support audit, compliance, and risk management activities

• Maintain accurate operational records, logs, and documentation

Qualifications & Experience

• Bachelor’s degree in Information Technology, Information Systems, Education Technology, Business Administration, or a related discipline

• At least 5 years of relevant experience in operations management, service delivery, or support functions

• Experience supporting enterprise digital platforms, cloud-based systems, or Learning Management Systems (LMS)

• Experience managing vendors, support teams, and cross-functional stakeholders

• Familiarity with structured project delivery and governance environments

Certifications

Mandatory

• ITIL Foundation Certification (or equivalent certification in IT Service Management)

Preferred / Good-to-Have

• Microsoft Azure certification (e.g., Azure Fundamentals, Azure Administrator, or related cloud certification)

• Project management certifications such as PMP, PRINCE2, Agile, or Scrum certifications

• Relevant certifications in service management, operations, or enterprise platforms

• Learning Management System (LMS) platform certifications will be advantageous

Competencies & Skills

• Strong organisational, coordination, and stakeholder management skills

• Good analytical and problem-solving capabilities, Strong communication and interpersonal skills

• Ability to manage multiple priorities in a fast-paced environment

• Service-oriented mindset with attention to operational quality and user experience

• Proficiency in operational reporting and documentation

Preferred Attributes

• Experience in public sector, education, or large-scale digital transformation environments

• Familiarity with ticketing and service management platforms (e.g. ServiceNow, Jira Service Management)

• Understanding of governance, compliance, and audit processes

• Ability to work independently and collaboratively across teams