Total 188 Manager computer security job vacancies in Hong Kong

Sales Manager

• Industry: Advanced Security & Surveillance system
• Working days: Monday - Friday 9am -6pm
• Salary: $5,000 - $6000 + commission 
• Location: Tai Seng (Near MRT)

Job Responsibilities

• Lead business development initiatives and drive sales growth across Singapore 
• Develop and execute strategic sales plans to penetrate new markets and expand existing accounts
• Manage the end-to-end sales cycle including prospecting, product demonstration, negotiation, and closure
• Build and maintain strong relationships with consultants, system integrators, channel partners, and enterprise customers
• Promote cloud-based surveillance, security, and IoT solutions to targeted industries
• Conduct proof-of-concept demonstrations and solution presentations
• Maintain accurate sales forecasts and pipeline updates
• Monitor industry trends, competitor activities, and identify new opportunities
• Work closely with the Sales Director and internal teams to support solution deployment and customer success

Job Requirements

• Minimum 3 years of sales experience in SaaS, cloud-based, or ICT solutions
• Strong network in the ICT or technology solutions market
• Degree/Diploma in IT, Engineering, or related discipline preferred
• Proficient in Microsoft Office

Interested applicants, WA your resume to +65 9136 9792 or email your resume to supreme.yentan@gmail.com.

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Site Security Manager

Manages the staffing, training, and development of site security personnel and adherence to approved security controls and procedures.
Requirements - Able to work evening or weekend hours when required, such as during an emergency event or crisis.

Competencies:

• Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local laws and regulations.
• Ability to communicate clearly and concisely, sharing technical concepts to a varied audience.
• Must be able to meet and continue to meet requirements for specific skills, certifications, or authorizations specified for the assigned accounts
• Knowledge of authorizations specified for the assigned accounts
• Knowledge of security operations and procedures applicable to a 24‑hour facility
• Knowledge of supervisory practices and procedures
• Skill in staff supervision, including assigning work and providing training and discipline
• Ability to provide positive direction and motivate performance
• Ability to track and maintain scheduled assignments
• Ability to maintain professional composure when dealing with unusual and stressful circumstances
• Knowledge of business operations management and human resources administration
• Excellent oral and written communication skills including planning, organizing, delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner
• Strong analytical and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others
• Strong customer service and service delivery orientation
• Able to conduct presentations and facilitate group meetings, both in person and online
• Ability to adapt to change in the external environment and organization
• Ability to multi-task and complete assignments concurrently in a fast‑paced environment

Working conditions and physical/mental demands - with or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Required ability to manage multiple tasks concurrently
• Frequent use of computer, which may include prolonged periods of data analysis
• Handling and being exposed to sensitive and confidential information
• Regular talking and hearing
• Being required to use the vehicle in the performance of duties
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds
• Close vision, distance vision, and ability to adjust focus.

Moving into our Customer Service Team Lead role you will provide day-to-day management for the Customer Service Team in their respective region and be a friendly and efficient first point of contact for all visitors to our facilities.   

As our Customer Service Team Leader, you will also act as the first escalation point for all matters relating to the team, facility, service requests and incident management to ensure the highest standards of customer satisfaction are achieved. Championing this role, you will also be responsible for managing front of house relations across multiple sites.  

• Working location: Sydney
• Working arrangement: Onsite, Monday to Friday, 8am to 4pm or 7am to 3pm

Some of the tasks you’ll be responsible for:  

• First-line people management across multiple sites – regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.   
• Manage last minute shift changes, sourcing solutions to cover unplanned leave    
• Ensuring adequate resourcing of staff, manage leave requests and design and manage the staff roster   
• Managing front of house across multiple sites   
• Acting as the first point of escalation for your team, providing efficient and effective resolution to issues    
• Continuous improvement reviews for processes and best practices.  

A. PURPOSE

The Product Manager (Managed Services & As-A-Service Portfolio) is responsible for the end-to-end design, packaging, commercialisation, and lifecycle management of the company’s full suite of As-A-Service offerings.

These include:

 Microsoft, AWS, Google Cloud CSP Licensing

 Cloud Admin-as-a-Service (CloudOps Lite)

 Infrastructure Management-as-a-Service (IFMaaS)

 End User Computing Management-as-a-Service (EUCMaaS)

 Network Management-as-a-Service (firewall, WiFi, SD-WAN)

 M365, Azure, Exchange service packages

 On-prem to cloud transition services

 Hybrid infrastructure managed services

The role ensures that all products are market-ready, competitively positioned, clearly defined, and financially sustainable, supporting the company’s transformation toward recurring revenue and Managed Service models. Technical delivery is executed by Digital Service Innovation team

(DSI), while this role focuses on product strategy, service design, pricing, and commercial go-to market enablement.

B KEY RESPONSIBILITIES

Product Strategy & Portfolio Management

 Own the full As-A-Service product portfolio across Cloud, Network, End-User, and Hybrid Infrastructure domains.

 Develop product roadmaps aligned with customer demand, market trends, and organisational strategy.

 Define value propositions and create differentiated offerings for Gov, Enterprise, and SME sectors.

 Conduct market and competitor analysis to ensure offerings remain relevant and competitive.

Service Packaging & Commercial Definition

 Develop clear service packages including scope, inclusions/exclusions, SLA tiers, response times, service credits, and support levels.

 Create pricing models, rate cards, costing frameworks, and margin structures for CSP, EUCMaaS, IFMaaS, NMaaS, and Clouds services.

 Ensure product documentation such as brochures, service descriptions, proposal templates, and commercial decks are standardised and ready for sales use.

 Govern version control, updates, and lifecycle changes across all products.

Go-To-Market & Sales Enablement

 Support Sales and Pre-Sales with product positioning, customer pitches, tender submissions, and commercial structuring.

 Provide training and enablement to Sales, Delivery, and internal teams on new and updated service offerings.

 Partner with Marketing to support campaign development, service launch communications, and customer messaging.

Financial Ownership & Performance Tracking

 Develop and maintain profitability models for the full portfolio, ensuring sustainable margins.

 Forecast consumption and revenue for CSP subscriptions and recurring managed services.

 Monitor product performance, utilisation, customer adoption, and churn; recommend improvements or retirement decisions.

Cross-Functional Collaboration

 Work closely with DSI Delivery and Technical SMEs to validate feasibility, operational readiness, and support structures.

 Collaborate with Finance, Legal, and Compliance to ensure alignment with costing, contract structures, and regulatory requirements.

 Support onboarding processes and work with Service Operations to ensure smooth transition from commercialisation to delivery.

Service Quality, Governance & Continuous Improvement

 Define KPIs for service performance and support periodic service reviews with Delivery teams.

 Ensure product alignment with ISO, MAS TRM, IM8, PDPA, Microsoft compliance frameworks, and other certification requirements.

 Incorporate customer feedback and operational insights to refine and upgrade service offerings.

C REQUIREMENTS

Education & Certifications

 Degree in Information Technology, Business, Engineering, or equivalent.

 Professional certifications such as Azure Fundamentals, AWS Cloud Practitioner, Google Cloud Digital Leader, ITIL, or equivalent is advantageous.

Experience

 3–6 years of experience in product management, cloud services, managed services, or IT commercial roles.

 Experience with CSP subscription management, cloud infrastructure (Azure/AWS/GCP), and IT managed service offerings.

 Familiarity with EUCMaaS/IFMaaS/NMaaS, network security technologies (firewalls, SDWAN, WiFi), M365, Azure workloads, and cloud migration frameworks.

 Exposure to SI environment, enterprise customer engagements, and multi-vendor ecosystems preferred.

Skills & Competencies

 Strong understanding of cloud subscription models, managed service frameworks, and recurring revenue business structures.

 Ability to translate technical concepts into clear commercial service offerings.

 Strong analytical and financial modelling skills for pricing and cost structures.

 Excellent documentation, presentation, and communication skills.

 Strong cross-functional collaboration and stakeholder management abilities.

 Commercial acumen with the ability to balance customer needs against operational capabilities.

A PURPOSE

The Senior Manager will head the Digital & Technology is responsible for defining, governing, and executing the Group’s overall digital and technology strategy across UIC Technologies and UIC Asian Computer Services. This role provides enterprise-wide leadership over digital platforms, systems architecture, engineering capability, cybersecurity posture, and technology transformation initiatives.

The position acts as the custodian of technology direction and standards, ensuring scalability, security, operational efficiency, and commercial alignment as the Group transitions towards managed services, digital platforms, and IP-led offerings. The role works closely with business units, Digital Services & Innovation (DSI), Finance, and Sales to ensure technology investments deliver measurable business outcomes.

B KEY RESPONSIBILITIES

1. Digital & Technology Strategy Leadership

 Define and execute the Group’s digital and technology roadmap in alignment with corporate strategy and transformation objectives.

 Establish enterprise technology standards, reference architectures, and governance frameworks.

 Drive adoption of cloud-first, automation-led, and data-driven operating models across the Group.

 Translate business strategy into scalable technology capabilities and platforms.

2. Platform, Architecture & Engineering Oversight

 Own the Group’s core digital platforms, including enterprise applications, cloud infrastructure, data platforms, automation frameworks, and AI-enabled systems.

 Provide architectural oversight for internally developed IP platforms and third-party systems.

 Ensure system reliability, performance, security, and lifecycle management across all environments.

 Partner closely with DSI to align central engineering capabilities with business delivery needs.

3. Technology Delivery & Transformation

 Oversee major digital transformation programmes, including ERP, cloud migration, automation, and AI initiatives.

 Ensure disciplined project delivery, change management, and benefits realisation.

 Enable reuse of common platforms, services, and components to reduce cost and complexity.

 Support continuous improvement of service delivery and operational efficiency.

4. Cybersecurity, Risk & Compliance

 Establish and maintain the Group’s cybersecurity posture, policies, and controls.

 Ensure compliance with regulatory, contractual, and industry standards (e.g. PDPA, ISO, GovTech requirements where applicable).

 Oversee technology risk management, resilience planning, and incident response readiness.

 Work with internal and external stakeholders to address audits, assessments, and assurance requirements.

5. Financial & Commercial Governance

 Provide technology cost governance, investment prioritisation, and ROI accountability.

 Work with Finance to support budgeting, chargeback models, and cost optimisation initiatives.

 Ensure technology investments support revenue growth, margin improvement, and scalability.

 Support commercial solutioning and pricing assumptions for technology-enabled services.

6. Stakeholder & Business Partnership

 Act as a trusted technology advisor to the Managing Director and senior leadership team.

 Partner with Business Unit heads to align technology enablement with operational and revenue goals.

 Support Sales and Pre-Sales teams on complex solutioning, tenders, and strategic customer engagements where required.

 Ensure effective vendor, partner, and ecosystem management.

7. People, Capability & Culture

 Lead, mentor, and develop technology leaders and teams across the Group.

 Build a strong engineering, architecture, and digital talent pipeline.

 Foster a culture of accountability, innovation, security awareness, and continuous learning.

 Drive succession planning and capability development for long-term sustainability.

C REQUIREMENTS

Qualifications

 Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related discipline.

Experience

 12+ years of progressive experience in IT, digital transformation, system integration, or managed services environments.

 Proven leadership in enterprise-scale technology strategy, architecture, and delivery.

 Strong exposure to cloud platforms, enterprise applications, cybersecurity, and automation.

 Experience operating in multi-business-unit or group environments preferred.

 Familiarity with regulated or government-linked environments is an advantage.

Skills & Competencies

 Enterprise Digital & Technology Strategy

 Architecture & Platform Governance

 Technology Transformation & Delivery

 Cybersecurity & Risk Management

 Financial & Commercial Acumen

 Stakeholder Management & Executive Communication

 People Leadership & Talent Development

D CAREER PATH & GROWTH

This role positions the Head of Digital & Technology as a core member of the Group leadership team, with potential progression to Chief Technology Officer (CTO) or Chief Digital Officer (CDO) as the organization scales its digital platforms, managed services, and regional presence.

This Job Description is to be read in conjunction with applicable Company Policies, SOPs and Appointment Letter/Contract of Employment

A PURPOSE

The Service Delivery Assistant Manager is responsible for leading day-to-day service delivery operations across managed services and project support engagements within the Digital Services & Innovation (DSI) department. This role serves as the primary escalation point for client service issues, ensuring contractual SLAs are met, operational risks are managed, and client satisfaction is consistently maintained at a high level.

The incumbent works closely with delivery teams, solution owners, and internal stakeholders to stabilise operations, drive continuous improvement, and support the scaling of DSI’s managed and recurring service offerings.

B KEY RESPONSIBILITIES

1. Service Delivery & Operations

• Lead and oversee day-to-day service delivery operations across managed services, support contracts, and post-project operational handover.

• Ensure delivery performance aligns with agreed SLAs, KPIs, OLAs, and contractual obligations.

• Coordinate delivery activities across internal teams (engineering, support, project teams, vendors) to ensure seamless execution.

• Proactively identify service risks, resource constraints, and delivery bottlenecks, and implement mitigation actions.

2. Client Escalation Management

• Act as the primary escalation point for client delivery, service quality, and operational issues.

• Manage high-impact incidents, service breaches, and critical escalations with clear communication and structured resolution plans.

• Conduct root-cause analysis (RCA) for recurring or major service issues and drive corrective and preventive actions.

• Maintain executive-level communication with clients during escalations where required.

3. People Service Governance & Performance Management

• Track, analyse, and report service performance metrics to the Senior Manager, Client Delivery & Support.

• Lead service review meetings (monthly/quarterly) with clients, including SLA reporting, incident trends, and improvement initiatives.

• Ensure service documentation, runbooks, escalation matrices, and support processes are maintained and up to date.

• Support audits, compliance checks, and governance requirements relevant to service delivery.

4. Stakeholder & Cross-Functional Collaboration

• Work closely with Project Managers to ensure smooth transition from project delivery to steady-state operations.

• Collaborate with Product, Solutions, and Platform teams to align service capabilities with evolving offerings.

• Partner with Finance and Commercial teams on service costing, effort tracking, and contract compliance.

• Support pre-sales and bid activities by providing delivery input, risk assessments, and operational

5. Continuous Improvement & Service Maturity

• Drive continuous service improvement initiatives to enhance efficiency, stability, and customer experience.

• Support standardisation of service delivery frameworks, tools, and reporting across DSI.

• Contribute to the development and scaling of managed service operating models as DSI grows.

• Mentor junior service delivery or operations staff and promote a strong service culture.

C REQUIREMENTS

Qualifications

Certificate, Diploma or bachelor’s degree in information technology, Engineering, Computer Science, or related fields.

Experience

• Minimum 5 years of experience in IT service delivery, managed services, or operations management.

• Proven experience handling client escalations and managing SLA-driven environments.

• Strong understanding of IT service management concepts (incident, problem, change, and service level management).

• Experience working in system integrator (SI), managed services provider (MSP), or enterprise IT environments.

Skills & Competencies

• ITIL Foundation or higher certification.

• Experience supporting cloud, infrastructure, workplace, or enterprise application services.

• Familiarity with service management tools (e.g., ticketing, monitoring, SLA reporting platforms).

• Strong analytical, communication, and stakeholder management skills.

• Ability to operate calmly and decisively under pressure.

• Strong sense of ownership and accountability for service outcomes.

• Client-centric mindset with a focus on long-term relationship management.

• Structured problem-solver with attention to detail.

• Confident communicator across technical and non-technical audiences.

• Collaborative leader who can influence without direct authority.

• Oversee and expand the portfolio of cybersecurity products and related technical services to drive market growth andprofitability.
• Collaborate with sales and operations teams to enhance service quality, optimize product delivery, and develop competitive pricingstrategies.
• Conduct market research, analyze trends, and provide actionable insights for medium- and long-term business planning.
• Identify and evaluate potential partner relationships tosupport product adoption and maximize market reach.

Requirements:

• Diploma or degree in IT, Computer Science, or related field; candidates without IT qualifications must have 2–3 years of relevant sales experience.
• Fresh graduates with strong motivation and willingness tolearn, or professionals with sales experience in other industries, are encouraged to apply.
• Proven ability to manage products, services, and technical solutions in IT or cybersecurity environments.
• Strong analytical, leadership, and problem-solving skillswith excellent interpersonal and communication abilities.

If you are keen to apply for the position, kindly email yourdetailed resume in MS Word to hr@recruit-expert.com

Please note that only shortlisted candidates will benotified.

For more job opportunities, please visit our websiteat www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Job Description

- Maintain and publish information security policies, procedures, standards and guidelines based on knowledge of best practices and compliance requirements

- Generate and follow-up on baseline scan and hardening compliance checks

- Handle security incidents and alerts from GCSOC, GICS and security devices

- Compile and review access rights report

- Perform regular user and infrastructure account/logins reviews

- Handle and assess reported phishing emails

- Manage and track security advisories from GITSIR and Principals

- Review and follow-up on security events generated by Splunk, ArcSight and other SIEM tools

- Perform and generate regular VA report. Do assessment and follow-up of vulnerabilities identified from servers, network and web application scans

- Collaborate with stakeholders for risk management, mitigation and remediation measure.

- Perform patch management tasks such as maintaining current knowledge of available patches, deciding what patches are appropriate for systems and work with Ops team to ensure required patches are installed within timeframe

- Liaise and support IT security audit and review, track open audit issues to closure

- Identify issues that could bring impact and escalate any serious issues and violations, highlight security status and concerns to management

- Periodic reporting of security status to management

- Point of contact to assist and advise on ICT security related matters

Thanks, and Best Regards

Lini

Recruitment Consultant

R22108463

Certis Group is redefining the future of security and operations through innovation, technology, and strategic foresight. With a mission to transform the way safety and operational excellence are delivered, Certis is accelerating its evolution into a technology-driven market leader with global ambitions.

The Strategy and Market Intelligence team – a small (~4 pax) and high performing team - plays a pivotal role in this transformation. Its mission is to is to move from insight to foresight, continuously scanning the horizon for emerging trends, anticipating disruption, and ensuring Certis is positioned to act decisively and ahead of the curve.

The Senior Manager, Strategy & Market Intelligence will be a strong individual contributor, leading key projects that define and shape our corporate priorities.

Responsibilities

• Maintain a structured, ongoing analysis of all major markets, adjacent opportunities, and competitors, providing Certis with a clear, data-driven perspective on market economics and strategic relevance.
• Establish an “always-on” market intelligence capability that proactively identifies emerging trends, risks, and opportunities, enabling Certis to act early and make informed strategic decisions.
• Act as a catalyst for growth by collaborating with business leaders to define where Certis should compete and how it can win, ensuring the strategy function is a trusted partner in shaping the company’s future direction.
• Define, articulate, and drive Certis’ long-term strategic direction, aligning business objectives with emerging market trends and disruptive technologies.
• Lead the development and execution of growth plans for Singapore and key international markets, with a particular focus on Southeast Asia. This includes pinpointing priority markets and adjacent sectors, quantifying opportunities, and evaluating potential acquisitions and strategic partnerships.
• Support the GCEO and Board in developing high-impact communications materials for senior stakeholder engagements

Requirements

• 6-8 years of experience in Corporate Strategy, Management Consulting or Strategic Planning roles
• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
• Proficient in Microsoft Excel and PowerPoint.
• Excellent communication skills.
• Experience with driving projects independently.
• Exhibits structured thinking.
• Strong at stakeholder management.
• Organised, proactive, and a team player.