Total 684 command center analyst job vacancies in Hong Kong

Fund & Client Support Analyst / Associate

Provide operational and client-facing support to Relationship Managers (RMs) and investment teams across fund, client, bank, broker, custodian and administrator matters to ensure timely, accurate and compliant fund operations and investor servicing.

KeyResponsibilities

• Act as primary operational support to the RM on client, fund, bank, broker, custodian and administrative matters.
• Coordinate with clients and third‑party service providers (fund administrators, custodians, banks, brokers, auditors, corporate secretaries, tax agents) to progress operational tasks and resolve issues.
• Support client and investor onboarding: collect, review and submit KYC/AML documents and required supporting information.
• Assist clients with payment instruction preparation: provide payment details, verify completeness of operational information and liaise with banks, custodians, administrators as needed.
• Support investor lifecycle transactions: subscriptions, redemptions, transfers, distributions, cash proceeds and contract note follow‑ups.
• Manage investor queries on distributions, redemption proceeds, cash movements, payment status and related documentation.
• Prepare and coordinate monthly investor updates and communications: performance tables, charts, manager commentary, fund data, risk notices and distribution to investors/counterparties.
• Maintain and update performance spreadsheets and market comparison charts; support performance attribution, asset allocation and exposure reporting in coordination with the RM.
• Review and follow up on fund administrator deliverables (NAV packs, investor registers, fund reports) and escalate issues.
• Prepare and coordinate fund governance documentation: board resolutions, written resolutions, meeting minutes and related fund/company documents.
• Prepare, track and follow up on invoices (management fees, admin, audit, corporate secretarial, professional fees); manage invoice approval, payment follow‑up and record keeping.
• Support audit, financial statement and filing processes; respond to administrator or auditor queries.
• Maintain accurate records of key fund matters, investor communications, operational instructions and outstanding follow‑ups.
• Place and monitor trade/payment instructions with banks, brokers or custodians per RM / investment manager instructions; follow up on execution, settlement and confirmations.

RequiredQualifications & Experience

• Degree in finance, business, accounting, economics or related field (or equivalent experience).
• 4+ yrs years’ experience in fund operations, investor services, client operations, custody or a related financial services role.
• Practical experience with KYC/AML processes, investor onboarding and fund administration processes.
• Familiarity with NAV calculation flows, subscription/redemption mechanics and fund governance documentation.

Skills& Competencies

• Strong operational accuracy and attention to detail.
• Excellent client-facing and stakeholder-management skills.
• Good written and verbal communication.
• Organised, able to manage multiple tasks and follow-through on outstanding items.
• Problem-solving mindset with ability to escalate appropriately.
• Proficient in Excel (performance tables, charts), MS Office; experience with fund/accounting systems or CRM is a plus.

Knowledge of relevant regulatory and compliance requirements(KYC/AML, reporting) desirable. When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the TechAalto Privacy Policy, a copy of which is published at Tech Aalto’s website (https://www.techaalto.com/privacy/)

Confidentiality is assured,and only shortlisted candidates will be notified for interviews.

Tech Aalto Pte Ltd | 24S2130 EA | Pushpanjli Kir | R1657306.

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.

We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implement well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments.

In 2023, Monex facilitated $309 billion in FX turnover, managed $10.7 billion in assets, and processed 8.5 million transactions. With offices across North America (Canada, the US, and Mexico), Asia (Singapore), and Europe (the UK, Spain, and the Netherlands), we serve over 66,000 clients worldwide.

By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions and FX market analysis to help optimise efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.  Our corporate client experience is further enhanced by our dedicated sector expertise across a range of industries.

Department Overview

The Operations & Trade Support department perform efficient day-to-day administrative and operational functions of a business. They implement processes, ensure helpful services for customers, and perform the primary tasks of the organization.

Trade Support assists the trading desk and the operations team daily, dealing with any issues/tasks which may arise and to make sure they are dealt with in a professional and fluent manner. 

Job Overview

Operations carry out the designated day-to-day tasks to ensure the business operates efficiently and effectively. Focusing on Payments and Reconciliations, the role ensures the company mitigates financial risk and provides a valued service to its clients.

Key Responsibilities

MonFXSettlements

• Liaise with Clients, Brokers and Banks to facilitate settlement of FX transactions and cash flows
• Account and trade reconciliation and remediation
• Inward/Outward payment entry
• High standard payment error investigation and resolution
• Timely preparation and reconciliation of the month end report for Finance
• Perform monthly reports in accordance with Monetary Authority of Singapore submissions
• Provide support and assistance in the daily handover for the Monex Group Operation Teams
• Update and manage the day-to-day tasks without supervision
• Proactive in team meetings suggesting relevant ideas and motions
• Efficiently collaborate with developers to establish the organisation's technical vision and analyse usability and performance needs
• Provide effective enhancements and ideas for production environment
• Handle relevant client queries when necessary and seek support if needed
• Performing administrative duties at best of ability, including answering phones, completing the daily checklist and business as usual activities
• To be ever ready to assist and undertake in all ad-hoc tasks assigned
• Supporting the Head of Operations with the enforcement of company policies and standards
• Analyse requests for draw down, rolls, margin utilisation, 3rd party approvals and cooperate with relevant departments for the respective Client trades and payments
• Perform training presentations and guidance to provide better understanding of Operations procedures to our peers;
• Oversight account liquidity suggesting appropriate resolutions when required;
• Build resilience in operations and still meet regular reporting and reconciliations;
• Takes care, uses high attention to detail and extensive payment knowledge for the release of client and company payments.

MonFX PaySupport

• MonFX Pay Client onboarding
• Monitoring of support desk queries
• Answering support telephone calls
• Replying to support emails
• MonFX Pay demonstrations for clients and staff
• Support Traders and Salespeople with their respective Clients
• Telephone walkthroughs to complete specific tasks
• Follow up and pursue unsettled trades with Clients and dedicated Trader
• Monitor positive client balances and chase Client payment instructions
• Put forward recommendations for procedures to improve performance of MonFX Pay
• Ensure positive Client experience through high quality service and communication to attain Client retention
• Greet customers warmly and ascertain problem or reason for calling
• Update and propose solutions to Head of Operations for system malfunctions
• Provide assistance in Client investigations and completion

What are we looking for:

• Prior experience working within a regulated firm
• Strong knowledge of Global and jurisdiction: Banking, currency, country and Payment Regulations etc.
• In-depth knowledge of the regulatory environment in which an FX firm and payment service provider operates
• Clear grasp of the objectives and importance of risk management and compliance in regulated environments
• Solid knowledge of FX markets, payments and derivative products
• Advanced experience of International Payments, and different mediums of transfer i.e. SWIFT
• Proficiency in performing accounting reconciliations
• Ability to provide FX product solutions for internal processes and prospect clients on settlement of currencies
• Strong aptitude for developing banking/brokering relationships and providers for communication channels
• Forward thinking approach for operational analysis on innovative client processes
• Capability to recommend and implement system enhancements to build a strong operational infrastructure for both client portal and internal processes
• High level of currency and country regulation knowledge for FX products and payments
• Ability to plan and implement cost effective initiatives relating to operational charges

SISTIC is Singapore's leading ticketing and event management platform, supporting events across arts, culture, sports, and entertainment. Our Analytics & Data Science team works with promoters, venues, and internal stakeholders to turn ticketing data into clear insights that support better decisions.

As part of AXS, a global leader in ticketing and live event technology, and the wider AEG network, SISTIC combines strong local market knowledge with access to international ticketing expertise, technology, and live entertainment capabilities.

ROLE OVERVIEW

We are looking for a junior-to-mid level Business Analyst, Data & Insights to support the Data team in turning business questions into useful reporting, analysis, and recommendations. This role is ideal for someone who enjoys working with data, asking practical business questions, and communicating findings clearly to non-technical stakeholders.

Working closely with the Data Lead and data engineer, you will help scope reporting requests, clarify basic metrics and definitions, validate data outputs, support dashboard improvements, and prepare insight summaries for client presentations, management briefings, and internal discussions.

ROLES AND RESPONSIBILITIES

Business Analysis, Requirements & Stakeholder Management

▸  Work with internal stakeholders to understand business questions, reporting needs, and decision-making context.

▸  Help translate stakeholder requests into clear analytical briefs, data requirements, and reporting specifications for the Data Team.

▸  Clarify objectives, assumptions, metric definitions, and expected outputs with guidance from the Data Lead.

▸  Coordinate with commercial, marketing, client service, and data teams to keep analytics requests moving and ensure outputs are practical and timely.

Reporting Products, Dashboards & Process Improvement

▸  Support the maintenance and improvement of internal BI dashboards covering sales, patron behaviour, campaign performance, and client activity.

▸  Gather user feedback, note reporting gaps, and document simple dashboard improvement requests.

▸  Assist standardizing recurring reporting templates, metrics, and workflows to improve consistency and reduce manual effort.

▸  Check dashboard outputs, data extracts, and recurring reports against source data before circulation.

Data Analysis, Insights & Recommendations

▸  Analyse patron, sales, campaign, and event performance data to identify useful trends, patterns, and opportunities.

▸  Use existing patron segmentation frameworks to interpret lifecycle groups such as high-value, at-risk, and lapsed patrons, and translate findings into practical next steps.

▸  Support behavioural analyses covering genre preferences, booking patterns, group size, attendance frequency, spend behaviour, and Culture Pass usage.

▸  Summaries analytical findings into clear observations and recommended next steps for client, management, or internal discussions.

Client Deliverables & Business Reporting

▸  Prepare business-ready data packs, insight summaries, and reporting outputs for assigned promoter clients, venues, and internal stakeholders.

▸  Support ad-hoc analyses such as patron retention studies, genre gateway analysis, cohort comparisons, and campaign reviews.

▸  Present findings in plain language, connecting data observations to business implications and suggested actions.

▸  Ensure reports are accurate, consistent, and appropriate for the intended audience, whether for client presentations, management briefings, or internal reviews.

Documentation& Best Practices

▸  Document business rules, metric definitions, reporting logic, assumptions, and data checks in a clear and organised manner.

▸  Write clear SQL and Python code where required, with support from the Data Lead and data engineer.

▸  Adhere to SISTIC's data governance and confidentiality standards, maintaining clear records for patron-level and commercially sensitive data work.

KEY OUTPUTS

▸  Analytical briefs, data requirements, and reporting specifications for dashboard or analysis requests.

▸  Dashboard improvement notes, metric definitions, validation checks, and user feedback summaries.

▸  Client analytics reports, management summaries, and data packs that translate findings into practical business recommendations.

▸  Standardised reporting templates and improved workflows for recurring client, management, and internal analytics outputs.

▸  Ad-hoc analyses, patron segmentation outputs, and insight summaries in response to stakeholder questions and business priorities.

SKILLS AND EXPERIENCE REQUIRED

Business Analysis & Communication

▸  Ability to understand business questions and translate them into clear analytical tasks with guidance.

▸  Good communication and stakeholder management skills, with confidence working across business and technical teams.

▸  Comfortable documenting metric definitions, reporting requirements, workflow notes, and validation checks.

▸  Able to explain data findings in a practical, easy-to-understand way.

Technical Aptitude

▸   Degree or diploma in Business Analytics, Data Science, Statistics, Computer Science, Economics, Information Systems, or equivalent.

Data Handling:

▸  Working knowledge of SQL for querying data, and basic Python or similar tools for data manipulation and analysis. Big Query experience is a plus.

▸  Familiarity with BI or visualisation tools such as Apache Superset, Tableau, or Power BI.

▸  Comfortable interpreting basic segmentation outputs and analytical summaries.

▸  Strong Excel skills for data validation, reconciliation, formatting, and ad-hoc analysis, including VLOOKUP and Pivot Tables.

Preferred

▸  Some exposure to business analysis, product analytics, reporting operations, dashboards, or analytics project work.

▸  Experience preparing simple analytical summaries, reporting notes, user stories, or client-facing reports from data.

▸  Prior internship or work experience in ticketing, media, e-commerce, retail, consulting, business analytics, or a consumer-facing analytics environment.

Professional Attributes

▸   Confidentiality & Integrity: You will handle sensitive commercial data —ticket sales, patron demographics, and revenue figures. A strict adherence to data privacy, confidentiality, and professional discretion is a mandatory requirement for this role.

▸   Attention to Detail: A 'measure twice, cut once' mindset. You double-check your queries and outputs to ensure accuracy before passing work to the Data Lead or out to clients.

▸   Commercial Curiosity: A genuine interest in understanding patron behaviour, client needs, and the events ecosystem — you ask sharp questions and look for the business meaning behind the data.

▸   Clear Communicator: You can turn a stakeholder request into a clear brief, and a data table into a sentence a promoter or senior manager would immediately understand.

▸   Collaborative: You work well across teams and communicate proactively when priorities shift or data looks unexpected.

WHAT WE OFFER

▸   Exposure to real-world business analysis and analytics work across client reporting, dashboard improvement, patron behaviour analysis, and commercial decision support.

▸  Direct collaboration with the Data Lead and a small, high-trust team where your ability to connect business needs with data outputs will have immediate impact.

▸  A clear path to build stronger business analysis, reporting, analytics delivery, and stakeholder management skills as SISTIC's analytics capability grows.

▸  Access to one of Singapore's richest live-event patron datasets, spanning arts, entertainment, sports, and cultural programming.

▸  A role that develops your business analysis, technical, commercial, and communication skills in equal measure.

Application Note

To facilitate screening, please explicitly include a proficiency rating (Beginner / Intermediate / Advanced)for the following in your application: SQL, Python, and any BI tools used.

We are seeking a proactive and detail-oriented IT Project Analyst to support the planning, execution, governance, and successful delivery of enterprise technology initiatives. The ideal candidate will work closely with Project Managers, business stakeholders, vendors, and technical teams to ensure projects are delivered on time, within budget, and in compliance with organizational standards.

The role requires strong experience in IT project coordination, PMO governance, budgeting, procurement, stakeholder management, and reporting, with a focus on driving operational excellence across technology projects.

Responsibilities:

• Support end-to-end IT project management activities, including planning, execution, monitoring, and project governance.
• Coordinate project schedules, milestones, deliverables, dependencies, and status reporting across multiple initiatives.
• Assist in project budgeting, financial tracking, forecasting, and resource planning activities.
• Manage project resource onboarding and offboarding while maintaining accurate resource and capacity trackers.
• Support procurement processes, including Purchase Requests (PR), Purchase Orders (PO), Statement of Work (SOW) reviews, vendor coordination, and invoice processing.
• Monitor project risks, issues, action items, and ensure timely follow-up with relevant stakeholders.
• Prepare project dashboards, management reports, presentations, and governance documentation.
• Maintain project documentation, SharePoint repositories, and reporting trackers to ensure compliance and audit readiness.
• Collaborate with business users, technology teams, finance, procurement, and external vendors to facilitate smooth project execution.
• Support the PMO in driving governance standards, process improvements, and other project-related initiatives.

Must Have Requirements:

1. Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related discipline.
2. Minimum 6 years of experience in IT Project Management, PMO, or Project Analyst roles supporting enterprise technology initiatives.
3. Mandatory experience in managing or supporting Unified Communications (UC) projects, including project coordination, governance, vendor management, and budget tracking.
4. Strong experience in project governance, stakeholder management, procurement (PR/PO & SOW), budget management, and project reporting.

Preferred Skills:

• Experience working in a banking or financial services environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, along with SharePoint and project tracking tools.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent communication and stakeholder management skills with the ability to collaborate across cross-functional teams.
• Ability to manage multiple priorities in a fast-paced and dynamic environment.
• Knowledge of PMO best practices and IT project lifecycle management.

We regret to inform that only shortlisted candidates will be contacted

Persol Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R1989324 (Tandon Kopal) By submitting your curriculum vitae or personal data to us in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us and our affiliates, in accordance with our Privacy Policy. If you wish to withdraw your consent, please drop us an email to let us know

Operations Analyst, Payments (Contract)

Location: Singapore
Contract Type: 6 months Contract (Extendable & Convertible)
Keywords: Payments Operations, UAT, Regression Testing, DefectManagement, Project Coordination, Stakeholder Management, SWIFT, ISO 20022,Cross-Border Payments, Change Management

Company / Role Overview
Our client is a leading global financial institution seeking an experiencedOperations Analyst to support the delivery of payments-related initiatives.This role sits within a project-focused operations environment and isresponsible for coordinating across multiple business and technology teams toensure operational readiness, successful testing execution, and smoothimplementation of new initiatives. The successful candidate will work closelywith operations, onboarding, servicing, technical, product, and technologystakeholders while supporting end-to-end project delivery within a fast-pacedand highly regulated environment.

Key Responsibilities

• Coordinate across multiple business and support functions to ensure project readiness, implementation preparedness, and successful delivery of agreed outcomes.
• Drive end-to-end execution of assigned workstreams, ensuring timelines, dependencies, risks, and deliverables are effectively managed.
• Partner with subject matter experts, project stakeholders, and impacted teams to identify, discuss, escalate, and resolve project issues and operational challenges.
• Define and align responsibilities across participating teams to ensure clear ownership and accountability throughout project execution.
• Execute User Acceptance Testing (UAT) and regression testing activities, ensuring test scenarios are completed accurately and within agreed timelines.
• Track, manage, and facilitate defect resolution activities by working closely with business users, technology teams, and project stakeholders.
• Assess operational impacts of new initiatives and support implementation planning to ensure business readiness and process continuity.
• Prepare updates, status reports, and project communications for relevant stakeholders throughout the project lifecycle.

Job Requirements

• Minimum 5 years of experience supporting projects, testing activities, or change initiatives within a payments operations environment.
• Strong understanding of payment operations processes, including domestic and international payments, cross-border transactions, SWIFT messaging, and operational controls.
• Familiarity with regulatory and compliance considerations related to payments, including sanctions screening and anti-money laundering requirements.
• Proven experience coordinating across multiple teams and stakeholders while managing competing priorities in a project environment.
• Hands-on experience performing UAT, regression testing, defect tracking, and issue resolution activities.
• Strong analytical, problem-solving, organizational, and business analysis capabilities.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Excellent communication, stakeholder management, and influencing skills, with the ability to work effectively in a collaborative team environment.

Nice-to-Have:

• Working knowledge of ISO 20022 standards, foreign exchange processes, and payment message formats.
• Exposure to Agile delivery methodologies.
• Experience supporting large-scale transformation, implementation, or change programmes.
• Experience preparing executive-level reporting and presentations.
• Familiarity with AI-enabled productivity tools.

Role: KYC Analyst
Duration: 12 months contract (renewable)
Location: Singapore, Onsite

Key Responsibilities:

• Perform second-level (L2/L3) reviews of KYC and Source of Wealth (SoW) assessments to ensure accuracy, completeness, and regulatory compliance, while identifying potential red flags.
• Assess the plausibility, consistency, and adequacy of Source of Wealth narratives and supporting documentation.
• Validate risk ratings, customer risk profiles, and red flag indicators, ensuring appropriate identification, documentation, and resolution.
• Review and challenge assessment outcomes, providing independent and objective judgement on complex or high-risk cases.
• Prepare concise summaries and escalate high-risk, ambiguous, or sensitive cases to the AML Officer (AMLO), including well-supported recommendations.
• Maintain quality assurance records, ensuring documentation is audit-ready and aligned with internal policies and regulatory standards.
• Contribute to internal audit and regulatory inspections by ensuring high-quality case documentation and adherence to procedures.
• Provide constructive feedback, coaching, and guidance to L1/L2 analysts to improve review quality, consistency, and risk awareness.
• Support continuous improvement by identifying process gaps, control weaknesses, and enhancement opportunities within the KYC review framework.

Skills / Expertise Required

• Minimum 3+ years of KYC/AML experience within banking or financial institutions (mandatory).
• Prior experience in Level 3 (L3)Compliance Officer roles is highly preferred.
• Strong understanding of AML/CFT regulations, KYC standards, and risk-based approaches.
• Demonstrated ability to identify and assess financial crime risks, including red flags related to SoW and customer behavior.
• Excellent analytical, critical thinking, and attention-to-detail skills.
• Strong communication and stakeholder management skills, with the ability to challenge and provide clear recommendations.

Employment Type: Contract (6 months, chances of renewal/conversion)
Working Hours: Hybrid Working Arrangement
Location: West
Salary: Up to $7200

The Cybersecurity Analyst supports client’s cybersecurity by monitoring systems, managing alerts, and aiding in risk management and response coordination.

Key Responsibilities:

• Monitor and triage security alerts from SIEM systems.
• Assist with management of SIEM, PAM, AV, EDR, and Web Proxy systems.
• Support user and privileged account management, including onboarding and offboarding.
• Assist with vulnerability scans and compliance tracking.
• Analyze phishing emails to identify threats.
• Conduct risk assessments and recommend mitigation strategies.
• Distribute and track cybersecurity advisories.
• Respond to Requests for Information (RFIs) from cybersecurity agencies.
• Handle internal RFIs related to security incidents.

Requirements:

• Degree in Information Technology, Cybersecurity, or related field
• Min. 3 years of relevant experience in cybersecurity operations
• Good to have SIEM, PAM, AV, EDR, Web Proxy

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - R25127375

ScienTec Consulting Pte Ltd – 11C5781

We are looking for an experienced and proactive Senior Network Analyst to join our team. In this role, you will be responsible for ensuring the smooth operation, security and reliability of our network infrastructure. You will work closely with internal teams and external vendors to support business operations, resolve technical issues and implement network improvements.

• Ensure that the onboarding and review requirements are in accordance with Bank’s AML/KYC standards and regulatory requirements

• Ensure the relevance and completeness of KYC information (in partnership with the RM) and performs appropriate due diligence checks and information searches

• Review and corroborate KYC information submitted by RM

• Assist RM in completing the Client Acceptance Form, Client profiling in ICE or any relevant inquiries/tasks as well as related checklists, forms and reports related to the account to allow approval of the account

• Oversee end-to end account opening/ review process of the account.

• Escalate any red flag/ alerts timely if appropriate and follow up with the RM on client onboarding/client review related matters and for escalated/prioritized cases

• Prepare reports for management reporting to facilitate relevant reviews and strengthen the control procedures and process

• Provide feedback and suggestions to relevant parties to improve the processes.

• Responsible for the implementation of operational permanent control policies and procedures in day-to-day business activities.

• Any other ad-hoc duties as assigned

Requirements

• Prior experience in KYC and SOW write up/ corroboration

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

We are seeking a highly analytical and results-driven Business Analyst to support our team of Financial Consultants in driving business growth, operational efficiency, and client engagement. The successful candidate will be responsible for analyzing business performance, identifying growth opportunities, streamlining processes, and providing data-driven insights to support strategic decision-making.

This role offers exposure to business strategy, financial planning, client acquisition initiatives, and performance management within a dynamic financial services environment.

• Analyze sales performance, business trends, and client portfolio data to identify opportunities for growth and improvement.
• Monitor and track key business metrics, productivity indicators, and consultant performance against targets.
• Prepare business reports, dashboards, and presentations for management and financial consultants.
• Support strategic planning initiatives through data analysis, forecasting, and market research.
• Evaluate marketing campaign effectiveness and recommend strategies to improve lead generation and conversion rates.
• Conduct competitor and industry analysis to identify emerging trends and business opportunities.
• Collaborate with managers to improve client engagement, retention, and service delivery processes.
• Manage and maintain databases, business records, and performance tracking systems.
• Identify process improvement opportunities and support digital transformation initiatives.
• Coordinate cross-functional projects and ensure timely completion of deliverables.

Requirements

• Bachelor's Degree in Business, Finance, Economics, Analytics, or related disciplines.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Excel, Power BI, Tableau, or similar reporting tools.
• Excellent communication and presentation skills.
• Strong attention to detail and ability to manage multiple projects simultaneously.
• Ability to interpret data and translate findings into actionable business recommendations.
• Willingness to learn

About Keyrus

Keyrus is an international consulting firm specialising in Data Intelligence and Digital solutions. With more than 3,000 employees across 20 countries, Keyrus supports clients across industries including Banking & Finance, Healthcare, Pharmaceuticals, FMCG, Oil & Gas, Retail and more.

As part of our consulting delivery model, Keyrus provides experienced functional and technical consultants to support strategic client initiatives.

Role Overview

The team in Singapore is looking for a Senior IT Project Manager / Business Analyst Consultant to support a regional data privacy and Asset Management integration programme within the banking sector.

The consultant will work closely with Data Office, Business, Legal, Compliance, IT, Operations, Data Protection and regional/global stakeholders to support project delivery, governance enhancement, privacy documentation, risk assessments and stakeholder coordination.

Key Responsibilities

- Act as Project Manager / Business Analyst for regional data privacy and Asset Management initiatives.
- Support the enhancement of the Personal Data Protection governance framework, including policies, procedures, playbooks, governance forums and operating processes.
- Perform gap analysis between existing regional frameworks and Asset Management-specific requirements.
- Coordinate with business stakeholders, Data Office, Legal, Compliance, IT teams, Data Protection Officers and central/global teams.
- Support the identification and documentation of personal data processing activities across regional entities.
- Assist Processing Owners in creating, updating and maintaining privacy documentation in relevant Group tools.
- Support privacy assessments such as PAQ, TIA, LIA and DPIA.
- Review business and IT change triggers, including third-party risk, new activity approval, outsourcing and IT service validation processes.
- Support the improvement of consent collection and Data Protection Notice processes.
- Prepare project governance materials including project plan, roadmap, RACI, KPIs/KRIs/KSIs, dashboards, steering committee packs and meeting minutes.
- Track milestones, risks, issues, dependencies and remediation actions.
- Prepare training materials and support awareness sessions for business and operational stakeholders.


Required Skills & Experience

• Strong experience as a Project Manager, Business Analyst or PM/BA in banking or financial services.
• Experience in data privacy, data governance, regulatory, compliance or risk-related initiatives.
• Good understanding of Asset Management, Corporate Banking, Investment Banking or regional banking operating models.
• Strong project management skills, including planning, governance, reporting, risk management and stakeholder coordination.
• Strong business analysis skills, including requirement gathering, process mapping, gap analysis and documentation.
• Ability to work with senior business, IT, Legal, Compliance, Data Office and regional/global stakeholders.
• Good understanding of privacy assessments, personal data inventories, data flows, third-party risk or regulatory documentation.
• Excellent communication, documentation and presentation skills.
• Proactive, structured and able to manage complexity across multiple stakeholders and workstreams.
• Hands-on experience with Excel, PowerPoint, SharePoint, Confluence, Jira or similar collaboration tools.
• SQL or data analysis experience would be an advantage.

Nice to Have

• Experience with APAC banking regulatory or data privacy programmes.
• Knowledge of Asset Management operations and data protection requirements.
• Exposure to Records of Processing Activities, data protection tools or data quality improvement exercises.
• Previous experience with large international banking environments.

Business Function

Group Operations enables and empowers our Bank with an efficient, nimble, scalable standard infrastructure through a strategic focus on Productivity, Quality & Control, Operating Models, Technology and People. In Group Operations, we manage most of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Perform loan processing & servicing such as, loan creation, disbursement, repayment, 
  repricing, redemption, fee collection, etc

• Perform audit confirmation activities – setup of new auditors, creation of customers’ 
  instructions in system

• Prepare manual computations of loan instalments or schedules for customers

• Follow up with units/stakeholders to ensure all issues & rectifications are resolved

• Liaise with BU/SU on loan processing matters

• Perform ad-hoc and day-end reconciliations

• Assist and support project related or process improvement tasks

• Adhere to performance standards in processing turnaround time and accuracy requirement

Requirements

• Minimum 2 years or above in loan processing operations exceptional handling investigation skillset with strong accounting & GL knowledge. System knowledge in Finacle is an advantage

• Ability to work with a sense of urgency to meet various cut-off times and customer’s specific SLA with zero error rate.

• Meticulous with an eye for details and having strong operational risk management & problem-solving skills

• Good working attitude and positive mindset to change, constantly looking for better ways of doing things and challenging status quo

• Comfort with variable workload, not a fixed output per day.

• Ability to work extended hours (typically including, but not limited to Mondays (across weekend), post holidays, month end weeks) due to surge in volume during these periods.

• Ability to participate in weekend/late night LVs.

• Ability to work on SG public holidays when the need arises.

• Excellent knowledge of Microsoft Office – Word, Excel & PowerPoint

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Salary: up to $3500 + 1m completion bonus
Duration: 1 year

Working Days & Hours: Mon-Fri Office Hours

Location: Ubi

Job Description:

• Performs all laboratory functions as tasked with high degree of accuracy and strict adherence to Company’s quality requirements.

• Maintains proper records that are compliant with good documentation practices (GDP) and data integrity requirements, for all testing and test-related activities (e.g. raw data sheets, usage log books, and all other records).

• Generates reports for all tests performed in an accurate and timely manner, ensuring that targets are met for accuracy and turnaround time.

• Performs good housekeeping and maintenance of the laboratory, especially in the area of responsibility.

• Prepares client test protocols, facilitates training of other analysts for the approved client test protocols, and updates protocol database.

• Generates or revises standard operating procedures (SOPs) relating to area of responsibility during routine document review or when there is a regulatory update.

• Participates in investigations (e.g. root cause analysis, impact analysis, risk assessment, corrective action, etc.)

• Contributes significantly to the activities of the assigned technical committee, as per the duties and responsibilities designated to the committee.

• Provides support during external and internal audits for the areas of responsibility.

• Actively seeks improvement within area of responsibility and takes necessary action to implement such improvements.

• Participate in method development and validation of routine and customised testing services.

• Participate in the establishment of customised routine testing services and validations that are in compliance with the latest regulatory and/or customer requirements.

• Conducts test demonstrations to clients during site visit or when necessary.

• Documents and reports to immediate superior any event that has occurred at the laboratory which could, in his/her reasonable opinion, potentially result in a hazardous, litigious or quality-compromising situation.

• Adheres to Company Policies and Procedures.

• Ensures relevant Health and Safety requirements are adhered to, including undertaking any mandatory training as required.

• Undertakes any other duty or responsibility, at the request of your manager that may be required within reason within the remit of your role.

General requirements

• Maintains confidentiality of all Client information according to internal SOPs, Quality Service Agreements, and regulatory requirements.

• Actively seeks improvement within area of responsibility and takes necessary action to implement such improvements.

• Adheres to Company Policies and Procedures, including Code of Ethics and to Health and Safety requirements.

• Performs all other related duties as assigned.

Job Requirements:

Min Diploma/Degree in Sciences or similar w min 2 yrs of relevant experience in QC microbiological experience working in an ISO17025 / GMP laboratory environment

Interested candidates, please submit your resume to: anna.chen@recruitexpress.com.sg

Anna Chen jiaxin

CEI No: R25157621

Recruit Express Pte Ltd

EA License: 99C4599

Job Responsibilities:

·       Process trade and transfer transactions accurately and within established service levels.

·       Perform trade and transfer documentation checks, ensuring completeness and compliance with operational requirements.

·       Manage incoming trade-related cash settlements and asset transfer requests, including transaction monitoring and exception handling.

·       Investigate and resolve pending transactions, ensuring timely settlement and reconciliation.

·       Administer corporate action events, including cash and stock distributions, with a high degree of accuracy.

·       Adhere to operational risk and control frameworks, maintaining compliance with procedures and implementing process updates as required.

·       Investigate, track, and resolve client queries through phone and email channels, providing timely and effective solutions.

·       Deliver high-quality client service while maintaining strong attention to accuracy, responsiveness, and stakeholder satisfaction.

·       Adhoctasks and projects as assigned

Job Requirements

·       Minimum Degree in a related discipline

·       Minimum 1 years of relevant experience

·       Experience with fixed income securities and structured products will be an added advantage

·       Able to start immediately or within short notice

Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg

Attention to Joseph Koh Wei Jie(R1873431)

Shortlisted candidates will be notified

www.ambition.com.sg

EA Registration Number: R1873431

Data provided is for recruitment purposes only

Business Registration Number:200611680D. License Number: 10C5117

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Digital S/W Eng Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Accountable for executing and driving results on large-scale efforts or multiple smaller efforts and serving as a development lead for most medium and large projects. This includes expertise with application development methodologies and standards for program analysis, design, coding, testing, debugging and implementation.

• Accountable for exhibiting a strong understanding of client core business functions.

• Required to support situations in which end user consultation is required to identify system function specifications and incorporate them into overall system design and delivery. Additionally, utilize comprehensive knowledge of multiple areas within technology to achieve technological objectives.

• Independent work style, requiring little or no guidance by more senior developers. Decisions will make a significant, measurable impact on the business goals for the client organization. During team discussions you will play a significant role with TPMs and engineering managers to determine potential risks to a schedule.

• Assist in the planning and managing of application development assignments generally involving large budgets, cross functional projects or multiple projects. This includes effectively understanding and analyzing both technical and business risks and impact.

• Expected to effectively communicate those risks to the business owners, so that they can make informed decisions.

• Accountable for providing guidance on architecturally significant efforts during the preplanning phase, and ensuring principles and best practices are followed prior to initiation of work. In doing so, closely watch and evaluate Digital roadmaps, including impacts to support upcoming journeys.

• Publish design review extensions, and provide documented guidance aligned to sprint plans and timelines.

• Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization.

• Publish design patterns across lines of business and domain commonalities. Drive design reviews for Next Gen Architecture (NGA) and Plan of Record (POR) projects, supporting design principles and best practices.

• Participate in micro services and NGA code reviews.

• Empower SDEs and their teams by mentoring and coaching.

• Have a comprehensive understanding of the business domain, the systems, and the products in your space. Understand their accountabilities, boundaries, limitations, scale factors and the reasons behind architectural decisions.

• Provide a long-term perspective for business and technology choices; using technical judgment to vet architecture as required.

• Able to direct teams on how to develop and deliver systems that are efficient with resource usage such as hardware, runtime, performance, load, and memory requirements.

• Responsible for broader design decisions and development of long-term strategies that significantly influence the development process and standards.

• Accountable for Design Reviews of Agile and Plan of Record (POR) projects as well as accountable for Code Reviews of Next Gen Architecture (NGA) projects and are expected to elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform.

• Drive clarity and work with complete independence as business and or technical strategy is not defined.

• Provide the corresponding architectural guidance, and conduct design reviews and code reviews based on the projects assigned to your LOB. The product definition and technical planning is out of scope.

• Accountable for the overall strategy and for driving the teams inside and outside of your organization to deliver expected results. Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Participate in discussions to drive smart trade-off decisions that balance efforts, delivery timelines, features, and technical constraints. Identify and remove blockers and always find the path forward in challenging situations.

• Create plans that have a clear path to delivery. Solve for dependencies between agile and waterfall delivery efforts. Help your teams organize for delivery while maximizing resources for the greater good of the Digital organization. Understand engineering best practices and apply best practices to the software development lifecycle (SDLC)

• Accountable for Design Reviews for Citi Agile and POR projects as well as Code Reviews for the NGA projects. Accountable for providing architectural guidance to the SDE’s based on best practices and in alignment with CTO guidelines and platform. Elaborate, promote and communicate Design Patterns applicable to NGA architectures and solutions.

• Elaborate, bring and communicate clear metrics on Design Reviews, Code Reviews, CI/CD and Design Patterns adoption.

• Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels. Recognize discordant views and take part in constructive dialog to resolve them.

• Demonstrate the ability to implement continuous improvement and the induction of new technology. Demonstrate examples of influence in scrum teams beyond your own area of focus.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Recommended Qualifications: 

• 8-15 years of relevant experience in an Apps Development role or senior level experience in an Enterprise Architecture role with subject matter expert in one or more areas.

• Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai)

• Lead resources and serve as a functional SME across the company through advanced knowledge of algorithms, data structures, distributed systems, networking, use of knowledge and experience to lead, architect, and drive broader adoption forward.

• Acquire relevant technology and financial industry skills (AWS PWS) and understand all aspects of NGA technology – including innovative approaches and new opportunities.

• Demonstrate knowledge on automating code quality, code performance, unit testing, and build processing in the CI/CD.

Education:

• Bachelor’s/University degree, Master’s degree preferred