Total 2,995 Full-time command center analyst job vacancies in Hong Kong

Job Description

* To verify & execute renewable fuel, crude oil and petroleum products trade instructions accurately to ensure seamless settlement and reduce operational risks.

* To perform physical delivery operations of renewable fuel, crude oil and petroleum products.

* To analyze trading exposures and profit/loss.

* To support business development.

* To generate external and internal trade reports in both English and Japanese.

Job Requirements

* More than 3 years of renewable fuel & petroleum trading/operations/risk analysis experience.

Responsibilities:

• Participate in RFP and presales activities, including requirements gathering and analysis, solution design, effort estimation, and preparation of technical and functional proposals.
• Evaluate proposed solutions to identify functional, process, or system gaps, and recommend improvements that enhance business value and operational efficiency for customers.
• Prepare comprehensive Functional Specification Documents (FSDs) to clearly define business requirements and support the development lifecycle.
• Collaborate closely with customers, development teams, and QA teams to ensure requirements are accurately understood, implemented, and delivered within project timelines.
• Design and develop PL/SQL components, including packages, procedures, functions, and triggers, to support application functionality and business processes.
• Analyze, troubleshoot, and optimize SQL queries to improve database performance, scalability, and execution efficiency.
• Perform data migration, import, and export activities to support application implementation, maintenance, and operational requirements.
• Any other ad-hoc duties as assigned by supervisor

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or a related field;

Interested applicants, please Email , and look for johnwong@recruitexpress.com.sg

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

At Optiver we operate without bureaucracy, without hierarchy and without egos. We are a trading firm that combines diverse skill sets, unique minds and the desire to be better. We’re passionate, driven and collaborative when it comes to tackling interesting problems. That’s where you come in.

Optiver is looking for an Commodities Analyst to join our growing Singapore office in the Commodities trading team.

WHO WE ARE

Optiver is global electronic market maker. We use our own capital, at our own risk, to trade on major financial markets around the world, 24 hours a day. We aim to always provide prices for a wide range of products including listed derivatives, equities, ETFs, bonds and foreign exchange. As such, we have no clients but provide liquidity services to the financial markets on which we trade. We do this by developing our own trading strategies and systems, using originally developed code and cutting-edge technology.

Optiver Asia Pacific represents one of three business units of the Optiver group (the others being Europe and the US). The Asia Pacific business unit includes the following locations: Sydney (regional headquarters); Hong Kong; Shanghai; Singapore; Taipei and Mumbai. The business in Singapore is deemed to be an integral part of the APAC strategy over the coming years with anticipation of significant growth.

WHAT YOU’LL DO

As a Quantitative Research Analyst, you’ll provide analysis in the commodity space. Your main responsibilities include:

• Conducting research for improving predictions in the commodities markets
• Using data to gather insights, improve decision making and performance
• Being a subject matter expert on your given market and asset class
• Driving continuous improvement
• Developing position-taking strategies on key markets leveraging fundamental and quantitative analysis
• Making good risk reward trading decisions based on analyzing large and complex data sets
• Collaborate with other trading members to improve other strategies from a quantitative perspective

WHO YOU ARE

To succeed in this role, you’ll need to have the below skills and experience:

• Strong analytical and quantitative skills with the ability to work with data to look for creative trading solutions to real world events
• Exceptional analytical skills, particularly in terms of identifying opportunities when analysing large data sets
• Extensive mathematical and statistical modelling skills, utilising a range of techniques
• Strong programming or scripting skills to develop your own robust models and algorithms to offer the best price on the products traded
• Ability to build tools and conduct analysis that take trading strategies to the next level
• Passion for trading and research and a strong desire to continuously improve
• Strong communication skills and ability to work in a fast paced environment
• Collaborative attitude and continuous improvement mindset

WHAT YOU’LL GET

• The chance to work alongside diverse, intelligent, and driven peers in a rewarding environment
• Competitive remuneration, including an attractive bonus structure and additional leave entitlements
• Training, mentorship and personal development opportunities
• Gym membership plus weekly in-house chair massages
• Daily breakfast and lunch
• Regular social events including an annual company trip
• A work-from-home allowance and support
• Guided relocation, a competitive relocation package and visa sponsorship where necessary.

As an intentionally flat organisation, we believe that great ideas and impact can come from everyone. We are passionate about empowering individuals and creating diverse teams that thrive. Every person at Optiver should feel included, valued and respected, because we believe our best work is done together.

Optiver encourages Singaporean nationals and Permanent Residents to apply. Our commitment to diversity and inclusion is hardwired through every stage of our hiring process, we welcome requests for reasonable adjustments during the process to ensure that you can best demonstrate your abilities.

Key Responsibilities

·       Collaborate with business stakeholders to gather analyze and document ESG related requirements

·        Translate business needs into functional and technical specifications for data and analytics solutions

·        Work closely with data engineering and data science teams to design and implement ESG reporting and analytics solutions

·        Analyze ESG datasets eg carbon emissions sustainability metrics compliance data to identify trends and insights

·        Support the development of ESG dashboards KPIs and performance tracking frameworks

·        Ensure alignment with global ESG standards and frameworks eg GRI SASB TCFD ISSB

·        Assist in defining data models data governance and data quality standards for ESG reporting

·        Participate in UAT User Acceptance Testing and validate system outputs against requirements

·        Provide domain expertise on ESG products services and regulatory expectations

·        Create comprehensive documentation including BRDs FRDs use cases and process maps

·        Facilitate communication between business product and technical teams

Required Skills  Qualifications

·        5 years of experience as a Business Analyst preferably in ESG sustainability or financial services domains

·        Strong understanding of ESG concepts reporting frameworks and sustainability metrics

·        Proven experience working with data analytics data modeling and data visualization tools eg Power BI Tableau

·        Familiarity with data science concepts statistical analysis and predictive modeling

·        Minimal Handson experience with SQL andor PythonR for data analysis will be good to have

·        Experience working in Agile environments and handling cross functional teams

·        Strong analytical thinking and problem solving skills

·        Excellent stakeholder management and communication skills

Job Summary:

We are seeking a Technical Business Analyst to bridge the gap between our restaurant operations and technology solutions. You will lead the design and implementation of two critical systems: (1) a billing and sales expenditure tracking system, and (2) a QR-code-based website for customer self-ordering and payment at each table. Your goal is to increase operational efficiency, reduce errors, and enhance the guest experience.

1. Billing & Sales Expenditure System

· Analyze current manual or semi-digital billing processes and expenditure tracking (food cost, labor, overheads).

· Design and document requirements for a unified system that captures:

· Daily sales (per table, per server, per menu item)

· Real-time expenditure (ingredients, supplies, wastage)

· Profitability per dish and per shift

· Work with developers or POS vendors to build or configure the system.

· Ensure integration with accounting software (e.g., QuickBooks, Zoho Books).

· Create automated reports on cost of goods sold (COGS), margins, and expense anomalies.

2. QR Code Ordering Website

· Lead the end-to-end requirements for a mobile-friendly website accessible via QR codes placed on each table.

· Specify the customer journey:

· Scan QR code → View digital menu (with images, allergens, modifiers) → Add to cart → Enter table number → Pay online.

· Integrate payment gateways (Stripe, Razorpay, PayPal, or local UPI/cards).

· Ensure the website syncs orders directly to the kitchen display system (KDS) or POS printer.

· Define requirements for table management (e.g., prevent order mixing, support splitting bills).

· Collaborate with UI/UX designers and developers for a frictionless experience.

3. Integration & Data Flow

· Ensure the QR ordering website pushes data (sales, items, payment status) back to the billing/expenditure system automatically.

· Define API requirements between systems.

· Handle offline scenarios (e.g., website down – fallback to manual billing).

4. Testing & Deployment

· Write test cases for billing accuracy, payment security, and order routing.

· Conduct UAT (user acceptance testing) with restaurant staff.

· Train managers and servers on using the new systems.

5. Ongoing Optimization

· Monitor system performance, order conversion rates, and payment failures.

· Suggest improvements based on sales/expenditure data (e.g., remove low-margin items, adjust pricing).

Required Skills & Experience

· 6+ years as a Business Analyst, Technical BA, or Product Owner in restaurant, retail, or E-commerce field

· Proven experience designing POS systems and tracking or similar to front page design

· Solid understanding of language platforms, e-commerce checkout flows, and payment gateway integration.

· Ability to write functional requirements, user stories, and process flow diagrams (UML, BPMN).

· Basic technical knowledge: APIs (REST), databases (SQL), and web technologies (HTML/CSS/JS fundamentals) to communicate with developers.

· Excellent stakeholder management – you will work with chefs, servers, owners, and developers.

· Experience with Jira, Confluence, or Notion for documentation.

Are you passionate about helping customers achieve business transformation through AI? Do you want to lead forward-deployed teams that embed directly into the enterprise and unlock real business outcomes? And are you ready to operate as a general manager across engineering, science, and commercial strategy in the fastest-moving space in AI and infrastructure?

The AWS Generative AI Innovation Center (GenAIIC) is on a mission to accelerate enterprise AI transformation across global customers going from beyond isolated use cases to holistic, C-suite-sponsored initiatives that reshape how organizations operate. We combine deep AI expertise across science, strategy, and business transformation. We start with the customer's most critical operational challenges and work backwards, and deploy multidisciplinary teams that embed with the customer, prove impact in 45-day sprints, and expand across the enterprise. We are a fast-moving, entrepreneurial team that values leaders who can operate across technical depth and commercial breadth.

As the Head of AI Transformation, GenAIIC APJC Geo, you will own the end-to-end success of AI transformation engagements across the Asia Pacific, Japan, and Greater China region. You will lead a team of ML engineers, AI scientists, and AI strategists who work alongside customers to architect and deliver AI solutions that move and stay in production, realizing value. You will regularly engage with CFOs, CIOs, and C-suite executives — selling transformation, not technology. You must bring a GM mindset: equal fluency in engineering, applied science, go-to-market, and customer delivery. You are ready to roll up your sleeves alongside the team — whether that means scoping an agentic AI architecture, presenting to a board, or operationalizing a repeatable delivery motion across geos. You will partner with customers, AWS Sales, AWS service teams, AWS industry teams and AWS Professional Services delivery teams to meet the specific needs of the customer, and extend that use to other customers.

Key job responsibilities

• Lead a high-performing, multidisciplinary team of ML engineers, AI scientists and strategists.
• Own the regional engagement pipeline — identify, qualify, and land C-suite-sponsored AI transformation programs with enterprise customers.
• Guide the team in designing, building, and deploying production AI solutions.
• Drive a land-and-expand motion: prove value in focused sprints, then scale across business units with executive sponsorship.
• Operate as a GM — balancing technical delivery, talent development, commercial outcomes, and operational excellence.
• Advise and influence customers on enterprise AI strategy, including architecture decisions, organizational readiness, and change management.
• Drive adoption of AWS generative AI services by delivering AI expertise and developing repeatable transformation playbooks.
• Develop new strategies and mechanisms to address evolving customer needs while increasing business velocity and impact for AWS.
• Influence product roadmap with service teams based on customer feedback.

Basic qualifications

• 10+ years of external or internal customer facing, complex and large scale project management experience
• 7+ years of scientists or machine learning engineers management experience
• Experience presenting complex ideas in writing in the form of authoring white papers, proposals, or other formal strategy documents
• Experience in machine learning, data mining, information retrieval, statistics or natural language processing
• Bachelor's degree in Computer Science, Math, or a related field
• 15+ years sales experience with large global companies
• Cloud/Consulting/IT advisory sales or services experience; credibility to sell complex transformational IT consulting engagements
• Customer relationship management, executive presence, and collaboration skills.
• Experience participating in the sales lifecycle (directly or indirectly)
• Experience launching technical programs, projects, or related work that include the following: artificial intelligence, machine learning, generative AI

Preferred qualifications

• Master's degree in Math, Statistics, Computer Science, or related Science field, or PhD
• Experience with presentations and speaking with executives, IT, management, and developers
• Passion for educating, training, designing, and building solutions for a diverse and challenging set of customers
• Excellent understanding of industry-specific large-scale solutions
• Experience working as an industry practitioner, delivery lead, or industry executive

Overview

A global advisory firm is looking to appoint a senior commercial leader to drive its data center advisory and digital infrastructure practice across Asia-Pacific.

This role focuses on working closely with hyperscalers, colocation operators, developers, and infrastructure investors, providing strategic guidance on data center network expansion, resilience, and operational strategy.

You will play a key role in shaping how clients approach mission-critical infrastructure risk, connectivity, and long-term scalability across multiple markets.

Key Responsibilities

Data Center Advisory & Network Strategy

• Lead advisory engagements focused on data center network planning, redundancy, and performance optimisation
• Provide guidance across the full lifecycle of data center assets, from development through operations
• Support clients in aligning technical infrastructure with commercial and operational objectives
• Advise on uptime, resilience, and service continuity across multi-site platforms

Client Leadership & Industry Engagement

• Act as a trusted advisor to senior stakeholders across hyperscalers, colocation providers, and infrastructure funds
• Build and expand relationships within the data center ecosystem across APAC
• Represent the business at industry events, client meetings, and strategic discussions
• Identify and drive new opportunities within emerging digital infrastructure markets

Infrastructure Risk & Advisory

• Provide insights on risk exposure across design, construction, and operations of data center assets
• Advise clients on risk mitigation strategies linked to power, cooling, and network architecture
• Support complex projects requiring coordination across multiple stakeholders, geographies, and delivery partners
• Work closely with technical teams to bridge engineering considerations with business strategy

Commercial Strategy & Solution Development

• Lead high-value client engagements, including regional pursuits and complex solution structuring
• Develop tailored advisory strategies that integrate technical, commercial, and operational factors
• Collaborate across internal functions to deliver integrated, multi-disciplinary solutions
• Stay ahead of market trends across digital infrastructure, data center design, and network innovation

Requirements

Experience

• 8+ years within data centers, digital infrastructure, or mission-critical environments
• Strong background in client-facing advisory, consulting, or strategic business development roles
• Proven experience working with regional or multi-country projects
• Prior engagement with hyperscalers, operators, or infrastructure investors is highly advantageous

Technical & Industry Understanding

• Strong knowledge of data center operations, network design, and infrastructure systems (power & cooling)
• Understanding of service level expectations, uptime requirements, and operational reliability
• Familiarity with risk frameworks and resilience planning for mission-critical environments
• Exposure to infrastructure investment and stakeholder structures is a plus

Profile

• Commercially strong with experience leading complex client engagements or strategic initiatives
• Able to translate technical detail into clear, actionable advisory insights
• Strong stakeholder management skills across technical and executive audiences
• Entrepreneurial mindset with the ability to build and scale a regional practice

If you are interested, please apply with your latest CV. Only shortlisted candidates will be contacted.

Contact: Keith Ng (Lic. No R2093574 / EA No. 16S8194)

Company: Gridlines

Gridlines is a rapidly growing financial modelling consultancy practice. We transforming the world of financial modelling, helping our clients to make complex financial decisions quickly and with confidence.

We love to work with exciting clients that are making a big impact on the world around us, helping to tackle some of the world's greatest challenges.

We plan to continue our rapid expansion and are looking for the brightest and best talent to join us on this journey.

Role:

• We are seeking an experienced model audit professional that is passionate about financial modelling and driven by growth.
• You will work with a team of modelling professionals to analyse and review complex financial models, ensuring they are robust and reliable.

Operations:

• Support financial model audit assignments, ensuring accuracy and compliance with both client expectations and industry standards.
• Use a combination of software checks and parallel model development to identify modelling errors.
• Take ownership of specific assignments and projects, demonstrating initiative and dedication to achieving high-quality outcomes.
• Contribute to the development and enhancement of our financial modeling methodologies and tools, driving continuous improvement and innovation.
• Prepare comprehensive model documentation detailing assumptions, methodologies, and results.
• Maintain meticulous records of modeling processes and methodologies to uphold our high standards and ensure consistency.
• Assist in developing project plans, timelines, and resource allocation to ensure efficient and effective project delivery.
  

People:

• Collaborate closely with team members, learning and contributing to assignments.
• Communicate model findings and insights effectively to clients and internal teams.
• Simplify complex financial model issues to make them understandable for non-technical stakeholders.

Key Skills and Qualifications:

• We hire exceptional individuals on a contractual basis of 6 months who can demonstrate our core values of Drive, Innovation, Collaboration and Excellence.
• 1-2 years of relevant experience in a financial analysis role within a recognised advisory practice or large corporate setting.
• A good appreciation of accounting concepts
• An understanding of Project Finance concepts.
• Strong analytical skills with a foundation in building and operating financial models using Excel.
• Degree qualified in a numerate discipline, with a postgraduate qualification in accounting or finance beneficial.
• Experience with the FAST financial modeling standard is desirable.

• A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.
• Significant opportunities for professional growth and development as we expand.
• Access to cutting-edge financial modelling tools and resources.
• Collaborative and supportive team culture.

Company: Gridlines

Gridlines is a rapidly growing financial modelling consultancy practice. We transforming the world of financial modelling, helping our clients to make complex financial decisions quickly and with confidence.

We love to work with exciting clients that are making a big impact on the world around us, helping to tackle some of the world's greatest challenges.

We plan to continue our rapid expansion and are looking for the brightest and best talent to join us on this journey.

Role:

• We are seeking an experienced model audit professional that is passionate about financial modelling and driven by growth.
• You will work with a team of modelling professionals to analyse and review complex financial models, ensuring they are robust and reliable.

Operations:

• Support financial model audit assignments, ensuring accuracy and compliance with both client expectations and industry standards.
• Use a combination of software checks and parallel model development to identify modelling errors.
• Take ownership of specific assignments and projects, demonstrating initiative and dedication to achieving high-quality outcomes.
• Contribute to the development and enhancement of our financial modeling methodologies and tools, driving continuous improvement and innovation.
• Prepare comprehensive model documentation detailing assumptions, methodologies, and results.
• Maintain meticulous records of modeling processes and methodologies to uphold our high standards and ensure consistency.
• Assist in developing project plans, timelines, and resource allocation to ensure efficient and effective project delivery.
  

People:

• Collaborate closely with team members, learning and contributing to assignments.
• Communicate model findings and insights effectively to clients and internal teams.
• Simplify complex financial model issues to make them understandable for non-technical stakeholders.

Key Skills and Qualifications:

• We hire exceptional individuals on a contractual basis of 6 months who can demonstrate our core values of Drive, Innovation, Collaboration and Excellence.
• 1-2 years of relevant experience in a financial analysis role within a recognised advisory practice or large corporate setting.
• A good appreciation of accounting concepts
• An understanding of Project Finance concepts.
• Strong analytical skills with a foundation in building and operating financial models using Excel.
• Degree qualified in a numerate discipline, with a postgraduate qualification in accounting or finance beneficial.
• Experience with the FAST financial modeling standard is desirable.

• A competitive base salary with flexible working arrangements, including a mixture of office-based, working from home, and working on client sites.
• Significant opportunities for professional growth and development as we expand.
• Access to cutting-edge financial modelling tools and resources.
• Collaborative and supportive team culture.

 - Develop, manage, and optimize agent schedules to align with forecasted demand and service level targets across in-house and BPO teams.

· Make real-time adjustments to schedules in response to unexpected changes such as call volume spikes or staffing availability, in accordance with standard operating procedures (SOPs).

· Allocate shifts, breaks, and off days by balancing agent preferences, contractual agreements, and business needs.

· Monitor schedule adherence, identify deviations, and proactively address non-compliance or productivity issues with the Operations team.

· Maintain accurate and up-to-date headcount forecasts based on historical trends, seasonal patterns, and business forecasts.

· Generate and analyze WFM performance reports, including schedule adherence, coverage gaps, utilization, and staffing efficiency.

· Provide administrative support to the WFM Manager and contribute to ongoing operational improvement initiatives.

·   Act as a point of contact for scheduling-related inquiries from agents, team leads, and managers, ensuring timely and accurate responses.

· Liaise with internal departments and external BPOs to resolve cross-functional issues impacting workforce planning.

· Support short-term planning and coordination of training, meetings, and departmental activities.

· Proactively communicate issues that may impact service performance and escalate accordingly.

· Uphold and execute planning strategies with a moderate level of autonomy, following established processes and guidelines. 

Key Accountabilities

• End-to-End Business Analyst Solution Ownership
• Own solution outcomes across the full lifecycle, including business analysis, solution design, delivery support, testing, implementation, and post-go-live validation.
• Maintain end-to-end requirements traceability, ensuring approved requirements are delivered as intended.
• Act as the functional authority for assigned initiatives, providing clarity, decision support, and issue resolution throughout delivery.
• Business Analysis & Regulatory Alignment
• Lead structured analysis of business needs, operational processes, and regulatory obligations.
• Translate complex business and compliance requirements into clear, complete, and testable functional and non-functional requirements, supported by high-quality, audit-ready documentation.
• Ensure solutions align with personal data protection, security, auditability, compliance, responsible gambling controls and regulatory reporting requirements.
• Facilitate stakeholder workshops and working sessions, independently or as part of a broader project team, to drive shared understanding and solution agreement.

COTS, Vendor & Tender Governance

• Contribute to tender / RFP preparation, development of evaluation criteria, and vendor assessment activities.
• Act as a key liaison with business users and vendors to ensure solutions meet contractual, regulatory, functional, and non-functional expectations.
• Delivery, Testing & Implementation Assurance
• Support Project Managers in scope control, risk mitigation, delivery readiness, and operational readiness.
• Ensure test strategies, test scenarios, and acceptance criteria comprehensively validate business, operational, and regulatory requirements.
• Actively participate in testing activities, including SIT, UAT, and ORT, and manage defect triage and resolution prioritisation.
• Support implementation, operational handover, and post-go-live validation to confirm solution effectiveness and compliance.

Required Qualifications
Experience & Profile

• Minimum 5+ years’ experience as an IT Business Analyst or equivalent.
• Proven experience working in regulated environments (e.g. gaming, financial services, government, or similar).
• Demonstrated involvement across business process analysis, solution selection, vendor engagement, tender processes, testing, and implementation.
• Experience within Casino, Integrated Resorts, Gaming, Hospitality, or E-commerce systems is advantageous.

Core Capabilities

• Advanced requirements engineering and documentation discipline.
• Solid understanding of SDLC methodologies (Agile, Waterfall, or hybrid).
• Effective stakeholder engagement across business, compliance, IT, and vendors.
• High attention to detail, resilience, and accountability in audit-heavy environments.
• Ability to work independently on assigned projects while collaborating effectively within multidisciplinary teams.

Certifications

• Certification of Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP)
• Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO)

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Partner with the Agency’s business teams to elicit citizen/business and Agency’s needs through human-centric and visual methods

• Apply Design Thinking / Service Design methodology and tools to identify current state gaps and challenges, and develop future state design and solutions

• Evaluate and recommend suitable technology while aligning with GovTech’s technology directions (such as cloud-based, enterprise architecture and modernization of legacy systems, adoption of SG Tech Stack)

• Identify and adopt the appropriate development and delivery approach (Outsourced, Co-Sourced or In-house development)

• Work with fellow Govtechies and Agency's teams to develop user stories, functional/technical specifications and acceptance criteria

• Ensure product readiness for smooth deployment, adoption and operations

• Analyse impact of requested changes and propose improvements to continuously address changing business needs, and work with support team to understand and address technical problems (Operations Management)

• Assist the CIO to identify new opportunities and problems to solve for the Agency’s digital transformation

• Build deep knowledge of Agency’s business and operations and identify opportunities to support the transformation of Agency’s business / operation

• Identify potential project risks and its implication to the organisation and to recommend mitigating measures so as to manage the risks

• Effectively engage and manage the vendors to deliver ICT solutions and services

• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

What we are looking for

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related disciplines

• At least 5 years relevant working experience in a similar capacity (advantageous to have had some Consulting, Software Development and Design experience)

• Strong portfolio that demonstrates proven, hands-on experience working in Agile approach on Product-centric teams

• Working knowledge of AI tools and concepts

• Strong analytical, conceptualisation, facilitation and problem-solving skills, in particular with application in Discovery sessions and prototyping.

• Good stakeholder engagement and communication skills with ability to influence and pitch ideas

• A driven and motivated personality with the ability to rapidly learn, apply and execute

• Experience in Project Management and Product Management is a plus

• Motivated by innovation to achieve business goals and customer satisfaction

• Excellent written, verbal communication, presentation and negotiation skills

Job Description

• Collate and manage all the details regarding the application for the assigned business vertical. Information could span from details of systems interfacing, content of the various data being posted, data held within the application etc.
• Support user community on business queries and guidance on better usage of the system on daily BAU activities.
• Clear understanding the scope of the project, the changes associated and support the Project Manager in impact assessment. Clearly document the rationale for projects where no impact is assessed.
• For project where there is an impact, play a governance role in ensuring that the design (in terms of the level of information required from source to core processing is aligned with the strategic data flow strategy.
• Collate and rationalise all stakeholders’ requirements and walkthrough these requirements with team
• Actively partnering with the team in the solutioning process to ensure that the business solutions being implemented are thought through from a long term, standardization, design for no operations, front-end configuration perspective.
• Assess and propose appropriate testing approach and sign off criteria to stakeholders and get concurrence.
• Overall UAT management in terms of UAT timeline, batch run/ re-run and managing the tester’s testing result.
• Prepare proper documentation on the data flow, design, business solutioning and testing approach in accordance with predefined template.

Qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience
• Team oriented and ability to work under pressure.
• Excellent execution skills in a multi-tasking mode and follow-up effectively.
• Self-starter with excellent communication and interpersonal skills.
• High level of accuracy & attention to detail.
• Knowledge of JIRA and SQL would be good to have

IInterested candidates may send in their resume and cover letter directly to gem.cabria@manpower.com.sg (R1434374), stating the position as the subject title in the email.

Jireli Gem Mejia Cabria | EA License No. 02C3423 | Personnel Registration No. R1434374

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-policy

Mandatory Requirements

• Bachelor’s degree in IT, Business, Data, or a closely related field

• 3–5 years of hands-on experience in Business Analysis or IT product/system delivery

• Proven track record in requirements elicitation, cross-functional stakeholder management, and system/product delivery

• Working proficiency in Agile/Scrum delivery frameworks, backlog management, and iterative release practices

• Solid understanding of SDLC, cloud/SaaS environments, API/system integration concepts, and data governance/compliance basics

• Hands-on proficiency with core delivery & BA tools: Jira, Azure DevOps, Confluence, Visio/Lucidchart, Excel, SQL, and Power BI/Tableau

• Demonstrated ability to apply BABOK standards, BPMN process modeling, and end-to-end requirements traceabilityBABOK standards, BPMN process modeling, and end-to-end requirements traceability

Key Responsibilities

• Analyze current/future-state business processes, data flows, and systems to identify gaps, root causes, and viable solution pathways

• Lead the full requirements lifecycle, translating business needs into user stories, epics, features, and functional/non-functional specifications

• Facilitate cross-functional workshops, design sessions, and decision forums to align business intent with technical execution• Identify workflow inefficiencies and recommend digital/AI-driven improvements (RPA, low-code, BI dashboards) to drive efficiency, cost savings, and compliance

• Partner with Product Owners to prioritize and refine backlogs; support Agile/Hybrid sprint planning, refinement, reviews, and release planning

• Define acceptance criteria, coordinate User Acceptance Testing (UAT), manage defect resolution, and validate delivered solutions against business requirements

• Drive change management by assessing adoption risks, supporting training/communications, and ensuring successful rollout and user adoption of new systems/processes