Total 14,795 Full-time branch manager job vacancies in Hong Kong

Branch Manager – Join Our Growing Team!

Are you a dynamic leader with strong business development and team management skills? We are looking for an experienced Branch Manager to drive business growth, lead a high-performing team, and strengthen our market presence.

Key Responsibilities

• Lead and oversee the branch's daily operations, including sales, marketing, technical support, and administration, ensuring smooth and efficient business performance.
• Drive sales growth by identifying new business opportunities and implementing effective sales and marketing strategies.
• Build, develop, and maintain strong relationships with customers, consultants, developers, dealers, government agencies, and M&E contractors.
• Actively promote the company's products and solutions to key industry stakeholders and decision-makers.
• Manage customer enquiries professionally and prepare accurate and competitive sales quotations.
• Monitor branch performance, sales targets, and profitability while ensuring excellent customer service.
• Lead, motivate, and develop branch staff to achieve individual and team objectives.
• Ensure compliance with company policies, procedures, and operational standards.

Why Join Us?

• Attractive remuneration package with performance incentives.
• Career advancement opportunities within a growing organization.
• Dynamic and supportive working environment.
• Opportunity to work with leading products and industry professionals.

Requirement

• Bachelor's Degree / Diploma / Advanced Diploma in Mechanical or Electrical Engineering, with knowledge in air conditioning.
• Preferably working experience in the air conditioning industry.
• With at least 2 - 3 years working experience in same role.
• Good command of English and Bahasa Malaysia.
• Good interpersonal and communication skills at all levels.
• Highly motivated, result-oriented, dynamic team player, self-driven, willing to work under pressure, and with high integrity.

Perks & Benefits

• Commission and bonus
• Allowance (Car, transportation, etc.)
• Medical insurance

Are you someone who enjoys building relationships, opening doors and creating business opportunities?

AZEO is looking for a commercially driven Business Development Manager to help expand our Learning & Development (L&D) and Talent Development Solutions business across SMEs and growing organisations.

This role is ideal for someone who thrives on networking, partnerships, business growth and pipeline building — someone who naturally connects people, opportunities and growth.

What You’ll Be Driving:

• Build and grow a strong pipeline of qualified business opportunities
• Open doors with business owners, HR leaders and decision-makers
• Build strategic partnerships and referral channels
• Generate leads through networking, referrals, LinkedIn and business engagement
• Represent AZEO at networking sessions, business events and client engagements
• Identify market opportunities and growth segments
• Collaborate with our consulting team to turn opportunities into impactful business solutions

You’ll Thrive Here If You:

• Love networking and relationship building
• Enjoy creating opportunities instead of waiting for them
• Are commercially minded and growth-driven
• Enjoy strategic business development more than hard selling
• Thrive in a young, fast-paced and entrepreneurial environment

What We’re Looking For:

• Minimum 5 years of experience in Business Development, B2B Sales, Partnerships or Client Relationship Management
• Experience in corporate training, HR consulting, professional services, HR tech or related industries is an added advantage
• Strong networking and stakeholder engagement skills
• Comfortable engaging business owners and decision-makers
• Possess own transport and willing to travel for business engagements

Why Join AZEO?

At AZEO, we partner organisations to strengthen people capability, leadership development, team effectiveness and organisational growth through practical, business-driven solutions.

Think Big. Start Small. Learn Fast. Do Better.

Perks & Benefits

• Incentives/Performance Bonus
• Flexible working hours
• Teambuilding/Company trip

Responsibilities:

• Develop and implement HR strategies and initiatives aligned with the overall business strategy.
• Bridge management and employee relations by addressing demands, grievances or other issues.
• Manage the recruitment and selection process.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.
• Assess training needs to apply and monitor training programs.
• Report to management and provide decision support through HR metrics.
• Ensure legal compliance throughout human resource management.

Requirements:

• Proven working experience as HR manager or other HR executive.
• People oriented and results driven.
• Hands-on experience with human resources metrics.
• Familiarity of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Good active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Possess at least a Bachelor's Degree in Human Resources or related field.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave

職位概述：

我們正在尋找一位以結果為導向、充滿活力的業務拓展經理，負責推動我們IT解決方案業務的成長。該職位完美融合了維護現有客戶和開發新業務機會兩方面的優勢。

如果您喜歡以目標為導向的工作環境，擅長建立牢固的合作關係、達成交易，並在不斷發展的 IT 行業中保持領先地位，那麼這就是您加速職業發展的機會。

主要職責：

• 識別、管理和促成跨產業的新業務機會。
• 為客戶準備並提交量身訂製的方案和解決方案。
• 向關鍵決策者進行有影響力的銷售簡報。
• 處理客戶諮詢並提供優質的客戶服務。
• 制定並執行銷售策略以達成目標。
• 密切關注市場趨勢、競爭對手和技術動態。
• 與內部團隊合作，改進產品和解決方案。
• 與客戶建立強大、互信的關係，確保順利完成客戶匯入流程，並挖掘追加銷售機會。
• 與支援團隊合作，為客戶提供卓越的支援和服務。

要求：

• 資訊科技、電腦科學、商業、行銷或相關領域的學位/文憑。
• 在IT行業擁有良好的銷售業績記錄可以代替學歷資格。
• 至少 3 年 IT 銷售和客戶管理經驗（網路、資料中心、網路安全、IT 營運或相關解決方案）。
• 擁有中大型IT專案經驗者優先考慮。
• 獨立、足智多謀、目標明確，具有強烈的獵人心態。
• 優秀的溝通、談判和表達能力。
• 精通英語和馬來語（口語和書面）。
• 必須自備車輛並願意出差。

我們提供的服務

• 基本工資之外，還有極具吸引力的銷售佣金制度。
• 醫療保險、住院保險和醫師助理保險。
• 汽油費、手機補貼等
• 充滿活力、以成長為導向的工作文化，以及支持性的領導團隊。
• 在蓬勃發展的IT解決方案公司中，擁有清晰的職涯晉昇機會。

加入我們，擔任高影響力職位，讓您的雄心壯志和卓越表現直接推動業績成長。立即申請，讓我們攜手共創IT解決方案的未來！

請在線上提交您的詳細履歷，內容包括學歷、工作經驗和期望薪資。

職責：

• 制定並實施與整體業務策略一致的人力資源策略和措施。
• 透過解決員工訴求、不滿或其他問題，建立良好的管理和員工關係。
• 管理招募和甄選流程。
• 透過發展、吸引、激勵和保留人力資本，滿足當前和未來的業務需求。
• 制定並監督整個組織的人力資源策略、系統、策略和流程。
• 營造積極的工作環境。
• 監督和管理績效考核體系，以推動高績效。
• 維持薪資方案和福利計劃。
• 評估培訓需求，以便實施和監督培訓計劃。
• 透過人力資源指標向管理階層報告並提供決策支援。
• 確保人力資源管理的各個環節都符合法規。

要求：

• 擁有人力資源經理或其他人力資源主管的實際工作經驗。
• 以人為本，結果導向。
• 具備人力資源指標的實務經驗。
• 熟悉人力資源系統和資料庫。
• 具備策略規劃能力和領導能力。
• 良好的傾聽、談判和表達能力。
• 具備在公司各個層級建立和有效管理人際關係的能力。
• 深入了解勞動法和人力資源最佳實務。
• 擁有人力資源或相關領域的學士學位。

福利待遇

• 佣金和獎金
• 定期團隊活動
• 醫療保險
• 個人休假

Branch Manager (Johor) – F&B Equipment Industry

We are looking for a dynamic Branch Manager to lead our Johor branch in the F&B equipment industry.

Job Responsibilities:

• Manage daily branch operations (sales, rental & servicing of F&B equipment)
• Lead and motivate sales & technical teams to achieve targets
• Develop new business opportunities within F&B sector
• Oversee customer accounts and ensure service quality
• Monitor stock, logistics, and branch performance reporting

Requirements:

• Experience in sales / branch management (F&B or related industry preferred)
• Strong leadership and communication skills
• Result-driven and able to manage team performance

Salary & Benefits:

• RM8000 – RM10000 (based on experience)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Commission + Incentives
• EPF, SOCSO, EIS

Education: Marketing, Business or equivalent diploma/degree/graduate degree

Experience: Fresh graduates are encouraged to apply; 1-2 years of related experience is an advantage.

1.High Commilsiner:RM4000 + commission and bonus

2.Regular Agent:RM2500 +commission and bonus

3.The specific working hours and location can be confirmed through the interview.

4.We can accept fresh graduates.

5.We need Malaysian Chinese, Malaysian locals, and Malaysian Indians.

6.It is divided into three levels with different salaries and commissions, which can be determined during the interview based on your personal circumstances.

7. need to travel to Kuala Lumpur for a business trip or an extended stay.

1.EPF

2.SOCSO

3.EIS

4.annual leave

5.bonus

.....

工作職責

1. 物業收購與業務發展

•⁠ ⁠尋找並聯絡業主、投資者、房東和開發商，介紹 COBNB 的短期租賃管理服務。

•⁠ ⁠透過人脈、推薦、陌生拜訪、社群媒體、房地產展覽和行業活動來開發新客戶。

•⁠ ⁠向潛在客戶進行銷售展示與諮詢。

•⁠ ⁠管理從線索開發到合約簽訂的整個銷售週期。

•⁠ ⁠協商並簽訂物業管理協議。

•⁠ ⁠達成每月及每季的使用者獲取目標。

2.關係管理

•⁠ ⁠與業主、代理商和商業夥伴建立並維護長期合作關係。

•⁠ ⁠在入職過程中擔任主要聯絡人。

•⁠ ⁠確保卓越的客戶體驗和滿意度。

•⁠ ⁠與房地產代理機構和推薦合作夥伴建立策略夥伴關係。

3. 市場調查與策略

•⁠ ⁠監測市場趨勢、入住率、租金表現和競爭對手的活動。

•⁠ ⁠尋找新的成長機會和目標市場。

•⁠ ⁠向管理階層提供市場回饋與建議。

•⁠ ⁠準備銷售報告、預測及業務發展更新。

4. 內部協調

•⁠ ⁠與營運、行銷及客戶服務團隊緊密合作，確保順利完成設備進駐。

•⁠ ⁠協調房產檢查、文件記錄及交接流程。

•⁠ ⁠在 CRM 系統中維護準確的銷售線索、商機和已簽署協議記錄。

職位要求：

•⁠ ⁠商業、行銷、飯店管理、房地產或相關領域的文憑或學士學位。

•⁠ ⁠有銷售、業務拓展、房地產、旅館或物業管理的經驗者優先考慮。

•⁠ ⁠具備較強的溝通、談判及表達能力。

•⁠ ⁠具有自我激勵和目標導向的性格。

•⁠ ⁠能夠獨立工作，也能作為團隊成員協作。

•⁠ ⁠自備交通工具，並願意出差參加會議及實地考察。

•⁠ ⁠精通微軟辦公室軟體。

福利待遇

• 個人休假
• 開放文化
• 個人發展機會

Human Resources

1. Assist the HR & Admin Manager in all HR-related matters to ensure smooth operations and alignment with business objectives.
2. Involved in the full spectrum of HR activities including employee engagement, employee relations, orientation and training, payroll, compensation and benefits, recruitment, learning and development and performance management. 

Recruitment & Talent Acquisition:

1. Develop and implement recruitment strategies to attract talents.
2. Oversee the end-to-end recruitment process, including job postings, interviews, and hiring decisions.
3. Collaborate with department heads to ensure workforce planning aligns with business objectives. 

Business Partnering Role:

1. To assist in managing employment dispute, provide guidance and advice in handling staff disciplinary and personal grievance cases and union matters.
2. Ensure proper implementation of terms and conditions and observance of relevant labor legislation.
3. Maintain knowledge of and ensure compliance with employment practices and regulations.

Compensation & Benefits:

1. Manage performance appraisal and salary review exercises.
2. To assist in reviewing and recommending changes. 
3. Ensure the confidentiality and privacy of all employee and payroll information.
4. Ensure that compensation practices are in compliance with current regulations.
5. Assess compensation and benefits programmes, terms and conditions of service to ensure alignment with HR strategies.

Human Resources Information System:

1. Ensure that employees’ records are updated and documented accurately.
2. Ensure that System is able to support current business processes.
3. Employee Benefits and Compensation
4. Support in administering employee benefits programs, including health insurance, retirement plans and other perks.
5. Assist with payroll processing and address employee inquiries related to compensation.

Administrative

1. Office Management

• Oversee day-to-day office operations, including maintenance, supplies, and equipment.
• Manage office budgets and expenses.

2. Vendor Management

• Liaise with vendors and suppliers for office-related services and supplies.
• Negotiate contracts / agreements when necessary and ensure cost-effectiveness.

3. Travel and Event Coordination

• Arrange travel and accommodation for employees and visitors.
• Assist in planning and coordinating company events and meetings.

4. Documentation & Procedure Compliance

• Maintain administrative records, such as contracts, invoices, and correspondence.
• Ensure that administrative processes and procedures are in compliance with company policies and regulations.

5. Facilities Management

• Ensure a safe and productive work environment for employees.
• Coordinate maintenance activities and repairs for office facilities and equipment.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Regular team activities
• Medical insurance
• Open culture
• Dental insurance

Job Description:

• Liaise and coordinate with all consultants, contractors, suppliers and local authorities.
• Monitor work progress and ensure timely completion of construction works accordance with approved specification, quality and schedule.
• Oversee the whole project department; provide necessary technical supports, action plans and advice to ensure smooth implementation of projects.
• Work closely with all consultants in establishing drawing for tender and construction.
• Organize and monitor the submission status at various stages of development process.
• Resolve design / construction site constrains and concerns.
• Ensure that the Certificate of Compliance and Completion (CCC) is obtained on time.
• Check all drawings to ensure drawings are well coordinated and developer’s requirements are met.
• Lead QAQC team to handle defect works after handover to house owner.

Requirements:

• Able to work independently
• At least 5 years in Civil Engineering (Structure design)
• Candidate must possess at least Diploma / Degree in Architecture/Building/Civil Engineering/ Project Management / Project Development)
• Fluent in English and Bahasa Malaysia both written and spoken is preferred.
• Well versed in MS Office and AutoCAD
• Work location based in Bukit Mertajam

Perks & Benefits

• Commission and bonus
• Allowance (travel, transportation, etc.)
• Team activities
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

財務經理

職位概述

我們正在招募一位財務經理，負責管理和監督公司的日常財務運作。該職位的主要職責是管理財務團隊，特別是應付帳款和應收帳款，確保會計記錄準確、及時完成月末結算、正確進行帳目核對、監控現金流量並遵守內部控制規定。

財務經理將向財務總監匯報工作，並作為關鍵人員負責管理財務營運的執行。

主要職責

財務營運

• 負責公司日常財務營運。
• 監督和指導應付帳款和應收帳款團隊。
• 確保會計交易記錄準確、完整、及時。
• 審核付款申請、供應商發票、客戶發票、收據、貸項通知單及會計分錄。
• 處理交易前，請確保已獲得所有必要的證明文件和批准。
• 監控應付帳款、應收帳款、銀行帳戶、現金、應計項目、預付款和總帳活動。
• 確保財務營運遵循公司政策、標準作業程序、審批流程和內部控制。

應付帳款和應收帳款

• 審核供應商對帳單核對狀況及應付帳款帳齡。
• 監控付款進度，確保付款準備妥當。
• 審核客戶帳齡、收款狀態及逾期帳款。
• 確保客戶收據得到正確記錄和分配。
• 跟進未配對的收據、帳單問題、貸項通知單申請和電子發票相關問題。
• 支援公司間結算、對帳及相關公司交易。

銀行、現金流和對帳

• 審核銀行對帳單，確保對帳項目及時解決。
• 每日或每週監控現金部位。
• 編制並監控短期現金流預測。
• 重點在於現金流量問題、即將到期的大額付款、逾期收款或異常交易。
• 確保及時處理支票收據和銀行存款事宜。

月末結算和報告

• 協調每月結算工作，確保按時完成。
• 審核每月帳戶明細和對帳單。
• 審核應計項目、預付款、應付帳款、應收帳款、銀行、公司間往來及其他資產負債表附表。
• 協助編制月度管理報告和相關進度表。
• 分析重大差異、異常餘額和財務趨勢。
• 協助年終審計準備工作，並在需要時與審計人員聯絡。

合規與內部控制

• 支援銷售與服務稅 (SST)、電子發票、稅務、稽核和法定合規事宜。
• 確保會計記錄的正確記錄和歸檔。
• 找出控制漏洞、流程缺陷或反覆出現的錯誤。
• 建議改善財務流程、工作流程和報告。
• 將重大問題、風險或違規事項回報給財務總監。

團隊管理

• 分配任務並監督財務團隊成員的工作表現。
• 為應付帳款和應收帳款員工提供指導、輔導和培訓。
• 確保財務團隊成員按時完成每日、每週和每月的任務。
• 建立紀律嚴明、準確無誤、負責任的財務營運文化。
• 確保財務團隊內部有妥善的備份安排。

要求

• 應徵者必須至少擁有會計、金融或相關領域的學士學位。
• 持有 ACCA、CPA、CIMA、MICPA 或同等專業資格證書者優先考慮。
• 至少5年相關財務/會計經驗，最好有財務團隊管理經驗。
• 具備應付帳款、應收帳款、銀行對帳、月末結算及財務報告的管理經驗。
• 對會計準則、內部控制、銷售與服務稅 (SST) 和基本稅務合規有良好的理解。
• 具備ERP/會計系統使用經驗。有Odoo使用經驗者優先考慮。
• 良好的領導能力、溝通能力、問題解決能力和分析能力。
• 能夠獨立工作，按時完成任務，並能同時處理多項任務。
• 注重細節，認真負責，親力親為。

優先品質

• 對財務營運擁有強大的掌控力。
• 能夠發現問題並跟進直至問題解決。
• 能夠與高階管理人員和營運團隊成員良好合作。
• 願意改善流程，減少人工或重複性工作。
• 務實、有條理、做事嚴謹，文件記錄和後續工作都做得很好。
• 優秀的團隊領導者，能夠指導初級財務人員。

加入我們的理由

• 有機會加入一家蓬勃發展的科技公司。
• 接觸區域財務營運和集團層面的報告工作。
• 有機會改善財務流程、系統和控制。
• 與財務總監和管理團隊密切合作。
• 支持職業發展和持續進步的環境。

福利待遇

• 開放文化
• 個人發展機會
• 僱員公積金社保組織環境影響通報系統
• 醫療津貼
• 團體保險
• 節慶派對
• 生日禮物
• 點心和飲料

財務經理

職位概述

我們正在招募一位財務經理，負責管理和監督公司的日常財務運作。該職位的主要職責是管理財務團隊，特別是應付帳款和應收帳款，確保會計記錄準確、及時完成月末結算、正確進行帳目核對、監控現金流量並遵守內部控制規定。

財務經理將向財務總監匯報工作，並作為關鍵人員負責管理財務營運的執行。

主要職責

財務營運

• 負責公司日常財務營運。
• 監督和指導應付帳款和應收帳款團隊。
• 確保會計交易記錄準確、完整、及時。
• 審核付款申請、供應商發票、客戶發票、收據、貸項通知單及會計分錄。
• 處理交易前，請確保已獲得所有必要的證明文件和批准。
• 監控應付帳款、應收帳款、銀行帳戶、現金、應計項目、預付款和總帳活動。
• 確保財務營運遵循公司政策、標準作業程序、審批流程和內部控制。

應付帳款和應收帳款

• 審核供應商對帳單核對狀況及應付帳款帳齡。
• 監控付款進度，確保付款準備妥當。
• 審核客戶帳齡、收款狀態及逾期帳款。
• 確保客戶收據得到正確記錄和分配。
• 跟進未配對的收據、帳單問題、貸項通知單申請和電子發票相關問題。
• 支援公司間結算、對帳及相關公司交易。

銀行、現金流和對帳

• 審核銀行對帳單，確保對帳項目及時解決。
• 每日或每週監控現金部位。
• 編制並監控短期現金流預測。
• 重點在於現金流量問題、即將到期的大額付款、逾期收款或異常交易。
• 確保及時處理支票收據和銀行存款事宜。

月末結算和報告

• 協調每月結算工作，確保按時完成。
• 審核每月帳戶明細和對帳單。
• 審核應計項目、預付款、應付帳款、應收帳款、銀行、公司間往來及其他資產負債表附表。
• 協助編制月度管理報告和相關進度表。
• 分析重大差異、異常餘額和財務趨勢。
• 協助年終審計準備工作，並在需要時與審計人員聯絡。

合規與內部控制

• 支援銷售與服務稅 (SST)、電子發票、稅務、稽核和法定合規事宜。
• 確保會計記錄的正確記錄和歸檔。
• 找出控制漏洞、流程缺陷或反覆出現的錯誤。
• 建議改善財務流程、工作流程和報告。
• 將重大問題、風險或違規事項回報給財務總監。

團隊管理

• 分配任務並監督財務團隊成員的工作表現。
• 為應付帳款和應收帳款員工提供指導、輔導和培訓。
• 確保財務團隊成員按時完成每日、每週和每月的任務。
• 建立紀律嚴明、準確無誤、負責任的財務營運文化。
• 確保財務團隊內部有妥善的備份安排。

要求

• 應徵者必須至少擁有會計、金融或相關領域的學士學位。
• 持有 ACCA、CPA、CIMA、MICPA 或同等專業資格證書者優先考慮。
• 至少5年相關財務/會計經驗，最好有財務團隊管理經驗。
• 具備應付帳款、應收帳款、銀行對帳、月末結算及財務報告的管理經驗。
• 對會計準則、內部控制、銷售與服務稅 (SST) 和基本稅務合規有良好的理解。
• 具備ERP/會計系統使用經驗。有Odoo使用經驗者優先考慮。
• 良好的領導能力、溝通能力、問題解決能力和分析能力。
• 能夠獨立工作，按時完成任務，並能同時處理多項任務。
• 注重細節，認真負責，親力親為。

優先品質

• 對財務營運擁有強大的掌控力。
• 能夠發現問題並跟進直至問題解決。
• 能夠與高階管理人員和營運團隊成員良好合作。
• 願意改善流程，減少人工或重複性工作。
• 務實、有條理、做事嚴謹，文件記錄和後續工作都做得很好。
• 優秀的團隊領導者，能夠指導初級財務人員。

加入我們的理由

• 有機會加入一家蓬勃發展的科技公司。
• 接觸區域財務營運和集團層面的報告工作。
• 有機會改善財務流程、系統和控制。
• 與財務總監和管理團隊密切合作。
• 支持職業發展和持續進步的環境。

福利待遇

• 開放文化
• 個人發展機會
• 僱員公積金社保組織環境影響通報系統
• 醫療津貼
• 團體保險
• 節慶派對
• 生日禮物
• 點心和飲料

The Rooms Division Manager is responsible for overseeing the overall operations of the Front Office, Housekeeping, Guest Services, Concierge, and other Rooms Division functions. The role ensures exceptional guest experiences, operational efficiency, revenue optimization, and compliance with hotel standards while leading and developing the Rooms Division team.

Key Responsibilities

Operations Management

• Oversee the daily operations of the Front Office, Housekeeping, Concierge, Bell Service, and Guest Relations.
• Ensure smooth coordination between departments to deliver exceptional guest experiences.
• Monitor and maintain hotel service standards, policies, and procedures.
• Conduct regular inspections of guest rooms, public areas, and operational facilities.
• Resolve guest complaints and service recovery issues promptly and professionally.

Guest Experience

• Ensure high levels of guest satisfaction and loyalty.
• Monitor guest feedback, online reviews, and satisfaction scores.
• Implement action plans to improve service quality and guest experience.
• Maintain a visible presence in guest areas to engage with guests and support the team.

Revenue & Financial Management

• Collaborate with Revenue Management and Sales teams to maximize room revenue.
• Monitor room inventory, occupancy, ADR, RevPAR, and forecasting reports.
• Manage departmental budgets and control operational expenses.
• Identify opportunities to increase revenue and improve operational efficiency.

Housekeeping Management

• Ensure guest rooms and public areas meet cleanliness and brand standards.
• Monitor room readiness and coordinate closely with Front Office on room availability.
• Oversee inventory control and ordering of housekeeping supplies and equipment.
• Ensure proper maintenance reporting and follow-up.

Front Office Management

• Ensure efficient check-in, check-out, reservations, and guest service processes.
• Monitor room allocation and guest requests.
• Ensure compliance with cash handling and audit procedures.
• Review daily reports and operational performance metrics.

Leadership & Team Development

• Lead, coach, and develop Rooms Division employees.
• Conduct performance evaluations and provide regular feedback.
• Identify training needs and support employee development initiatives.
• Foster a positive and productive working environment.
• Ensure proper staffing levels and workforce planning.

Health, Safety & Compliance

• Ensure compliance with hotel policies, brand standards, and local regulations.
• Support emergency response procedures and crisis management plans.
• Maintain workplace safety standards and promote a safe working environment.
• Ensure compliance with security, fire, and health & safety requirements.

Administration & Reporting

• Prepare operational reports, forecasts, and departmental performance reviews.
• Analyze operational trends and recommend improvements.
• Participate in management meetings and strategic planning sessions.
• Monitor departmental KPIs and implement corrective actions when required.

Requirements

• Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, or related field.
• Minimum 5–8 years of hotel operations experience with at least 2–3 years in a managerial role.
• Strong knowledge of Front Office and Housekeeping operations.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of hotel PMS systems and Microsoft Office applications.
• Ability to work flexible hours, including weekends and public holidays when required.

Key Performance Indicators (KPIs)

• Guest Satisfaction Scores (GSS)
• Online Reputation Scores
• Room Cleanliness and Quality Audit Scores
• Occupancy, ADR, and RevPAR Performance
• Front Office and Housekeeping Productivity
• Employee Engagement and Turnover Rates
• Budget and Cost Control Performance
• Compliance with Brand Standards and Audit Requirements

Perks & Benefits

• Nearby public transport
• Free Working Meals
• Car Parking Allowance OR Motorbike Allowance
• Official Phone will be provided
• Long Service Award
• IHG Friends and Family Rate Programe (Aligned with IHG Benefits)
• Birthday Leave
• Laundry
• Maternity / Paternity Leave
• Insurance and Health Care Plan

Responsible for driving hotel revenue through proactive sales activities, account management, event coordination, and business development. The role focuses on identifying new business opportunities, maintaining strong client relationships, achieving revenue targets, and ensuring seamless execution of events and group bookings while delivering exceptional guest satisfaction.

Key Responsibilities

Sales & Business Development

• Generate new business opportunities through prospecting, networking, cold calling, and sales visits.
• Maintain and grow relationships with existing corporate, government, travel trade, and event clients.
• Develop and implement sales strategies to achieve departmental revenue targets.
• Conduct market research and competitor analysis to identify business opportunities.
• Prepare and present proposals, contracts, and rate agreements to clients.
• Participate in sales calls, site inspections, trade shows, and networking events.
• Negotiate rates and contract terms while maximizing hotel profitability.

Account Management

• Manage and maintain a portfolio of key accounts.
• Ensure regular client engagement and follow-up to secure repeat business.
• Monitor account production and develop action plans to increase revenue.
• Maintain accurate client records and sales activities in the hotel's CRM system.

Events & Group Coordination

• Handle inquiries for meetings, conferences, social events, and group bookings.
• Coordinate event requirements between clients and hotel operational departments.
• Conduct site inspections and pre-event meetings with clients.
• Prepare Banquet Event Orders (BEOs), contracts, and event documentation.
• Ensure all event details are communicated accurately and executed successfully.
• Follow up with clients after events to obtain feedback and future business opportunities.

Revenue Management

• Achieve monthly, quarterly, and annual sales targets.
• Monitor market trends and recommend pricing strategies.
• Maximize room, banquet, catering, and ancillary revenue opportunities.
• Prepare sales forecasts, pipeline reports, and business performance updates.

Administration & Reporting

• Maintain accurate sales records and documentation.
• Prepare weekly and monthly sales reports.
• Ensure compliance with company policies, procedures, and brand standards.
• Support budgeting and business planning activities.

Leadership & Team Support (Applicable for Senior Sales Manager / Director of Sales)

• Lead, coach, and mentor sales team members.
• Conduct performance reviews and support staff development.
• Assist in developing annual sales and marketing plans.
• Drive team performance to achieve departmental objectives.
• Collaborate with other department heads to ensure business success.

Requirements

• Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Marketing, or related field.
• Minimum 1–8 years of experience in hotel sales, catering sales, events management, or related hospitality roles (depending on position level).
• Strong communication, negotiation, and presentation skills.
• Ability to build and maintain strong client relationships.
• Proficient in Microsoft Office and hotel sales systems.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Results-oriented with a proven ability to achieve revenue targets.

Key Performance Indicators (KPIs)

• Achievement of sales and revenue targets.
• New business acquisition and account growth.
• Client retention and repeat business.
• Event conversion ratio.
• Guest and client satisfaction scores.
• Accuracy and timeliness of reporting and documentation.

• Annual Leave
• Birthday Leave
• Compassionate Leave
• Maternity / Paternity Leave
• Marriage Leave
• Long Service Award
• Parking Allowance

What we're looking for

• Degree in Food Science, Food Technology, Chemistry, or a related technical discipline
• Minimum 5 years of experience in a quality assurance role, preferably in the food manufacturing industry
• Strong analytical and problem-solving skills with attention to detail
• Excellent communication and interpersonal skills to work effectively with cross-functional teams
• Knowledge of food safety regulations and quality management systems (e.g. HACCP, ISO 22000)

What you'll be doing

• To supervise the daily operations of the QA laboratory.
• To ensure all QC matters and tests are performed in accordance to the described work instructions
• To verify all QC test records.
• To assist the QA Manager to investigate the root cause of non-conformity in in-coming materials, in-process products and finished products.
• To assist the QA Manager to investigate consumer complaint.
• To assist the QA Manager to carry out research and development work.
• To ensure laboratory equipment are calibrated in accordance to the calibration schedule.
• To assist the QA Manager to evaluate the suitability of raw and packaging material sample from supplier.
• To report any non-conformity in in-comings, in-process products and finished products to QA Manager.
• To participate in internal quality and food safety audits programmes.
• Staying up-to-date with industry regulations and quality standards
• Any other tasks given from time to time by the QA Manager.

1. 2 months contractual bonus
2. Salary increments
3. Medical and Hospitalisation
4. Discounted purchase of company's product.
5. Additional employer's EPF contributions.