Total 16 tech support job vacancies in Hong Kong

Overview
We are seeking a qualified Software Developer to join our team to design, build, and deploy high-quality applications.

Responsibilities

• Design and develop end-to-end solutions that meet functional requirements, including specifications, testing, and implementation.
• Perform impact analysis on issues and contribute to continuous improvement of development practices, tools, and processes.
• Analyse user needs and translate business requirements into functional, high-quality solutions.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.

Requirements

• Bachelor's degree in Computer Science, Software Engineering or related fields.
• Min. 3 years of experience in software/ applications development
• Ideally with both web and mobile applications experience
• Technology stack: Java, Javascript, Python, React, .Net core, SQL scripting
• Experience with platforms like ServiceNow, Zendesk or Jira preferred

Due to the volume of applicants we regret that only shortlisted candidates will be contacted.

Tech Grid Asia Pte. Ltd.
EA Licence: 24C2582
Tan Ying
EA Personnel: R1222762

Role Overview

We are seeking a skilled Software Developer (C#) to join our client, a Systems Integrator. In this role, you will be part of a team collaborating closely with clients and partners to deliver scalable, end-to-end integration solutions.

Key Responsibilities

• Participate in the requirement gathering, design and development
• Develop programming codes, identify and resolve issues
• Participate in system integration testing, user testing support, performance testing, etc.
• Produce specifications and user documentation on software applications being developed
• Provide day-to-day support on major system applications, maintenance and change requests
• Continuous improvement to processes and practices with new ideas, concepts, methods and technologies

Essential Qualifications

• Tertiary education in IT, Computer Science, Software Engineering, or equivalent.
• 3–4 years of hands-on software development experience in C#
• Experience in application design and development on C#. Additional skillsets in: ASP.Net, Lambda Linq Query in C#, SQL server, MS.Net, VB.Net, Oracle, Basic HTML, API and CSS would be ideal
• Experience working on various software development projects across industries

Interested applicants please submit your application on the portal or email your CV directly to: yingtan@techgrid.co

Due to the volume of applicants please note that only shortlisted candidates will be contacted.

About the Role

We are looking for a highly motivated L1 IT Application Support Analyst to be the first point of contact for our users. You will troubleshoot, triage, and resolve software and application issues, ensuring minimal downtime and high user satisfaction for our core business systems.

Key Responsibilities

• Incident Management: Act as the first line of defense, logging, categorizing, and prioritizing incoming support tickets via email, chat, and service desk portals.
• Troubleshooting & Triage: Investigate application errors, access issues, and performance glitches. Resolve basic issues and escalate complex bugs to L2/L3 teams.
• User Access Management: Manage user accounts, password resets, and role-based access permissions.
• System Monitoring: Monitor application health dashboards and automated alerts to proactively identify and report potential outages.
• Documentation: Maintain and update the internal knowledge base with step-by-step troubleshooting guides, FAQs, and known error databases.
• User Communication: Keep users informed on the status of their tickets and provide clear, non-technical explanations for resolutions.

Qualifications & Requirements

• Experience: 2–3 years of experience in IT Applications Support
• Technical Skills: Familiarity with ticketing systems (e.g., Jira, ServiceNow, Zendesk), SQL for database querying, and exposure to ERP systems
• Soft Skills: Exceptional communication, critical thinking, and a strong customer-service mindset.
• *Comfortable with a contract-renewable arrangement (yearly).

Interested candidates please click on the Apply button, or send your CV directly to yingtan@techgrid.co

Due to the volume of applicants we regret that only shortlisted applicants will be contacted.

Our client is a well-established and globally recognized multinational company in the business solutions and technology industry. With a strong presence across Asia, they provide innovative solutions in document management, digital transformation, and enterprise services to corporate clients.

They are currently seeking a driven and results-oriented Sales Account Executive to join their Singapore team.

Key Responsibilities

• Develop and manage new and existing B2B client accounts

• Identify business opportunities and generate sales leads

• Conduct client presentations and propose tailored solutions

• Build strong relationships with stakeholders and decision-makers

• Achieve sales targets and contribute to revenue growth

• Work closely with internal teams to ensure successful delivery of solutions

• Maintain accurate sales records and reports

Requirements

• Bachelor's Degree in Business, Marketing, or related field

• 1–3 years of experience in B2B Sales/Business Development

• Strong communication, negotiation, and presentation skills

• Self-motivated, results-driven, and proactive attitude

• Ability to work independently and in a team

What We Offer

• Base salary up to $3,800
• AWS + allowances + incentives + bonuses
• Competitive base salary with attractive commission structure
• Career progression opportunities within a multinational environment
• Supportive team culture and structured mentorships

Job Descriptions:

Sales & Business Development

• Support for business development activities. Build networks, cultivate business relationships with customers and business partners, to identify business opportunities in Singapore and ASEAN region.
• Support Sales Manager to develop and execute strategies to drive business in new and existing markets, acquiring new customers and establishing relationships.
• Conducts due diligence and make proposals for prospective business partners and solutions.
• Conduct market research and relevant analysis (example 3C) to have a better grasp on market and for decision-making purposes.
• Conduct needs analysis to understand customers’ challenges and recommend suitable solutions.
• Assist in managing the entire sales cycle, including proposal preparation, pricing, negotiation, and contract finalization.

Technical Solution & Collaboration

• Providing pre-sales technical support/expertise to assist sales effort
• Deliver in-depth presentations and product demonstrations to customers.
• Onsite support for robotic or automation project deployment.
• Support customers for after-sales activities.
• Provides technical direction for system repair and maintenance.

Requirement:

• Bachelor’s Degree or Professional Degree in Mechanical, Electrical, Mechatronics, Robotics and/or Business or equivalent.
• 2–4 years of sales/business development experience, preferably in robotics, automation, or industrial solutions.
• Strong understanding of robotic applications (e.g., mobile robots, robotic arms, automation integration).
• Technical acumen with the ability to bridge client needs and engineering solutions.
• Customer-centric mindset with a focus on long-term partnerships.
• Proven knowledge and execution power to bring successful development strategies.
• Knowledge of the latest market and business trends is also imperative while developing business strategies to penetrate the new market.
• Data analytics skill for decision making.
• Excellent communication, presentation, and relationship-building skills.
• Overseas travel may be necessary from time to time to support business requirements.

Please note that only shortlisted candidates will be contacted, thank you.

Tech Grid Asia Pte. Ltd

EA Licence Number: 24C2582

Personnel Registration Number: R1109826

Responsibilities:

• Develop and implement automation engineering systems and processes to meet safety standards and optimize product performance.
• Define and validate performance and quality criteria through FEED (Front End Engineering Design), installation, commissioning, and testing stages, including IQ, OQ, and PQ validations, ensuring seamless transition to production.
• Collaborate with internal teams to devise technical solutions, design experiments, and establish validation and qualification procedures to ensure compliance with governance, company standards, and customer requirements.
• Prepare and execute testing protocols, analyze test outcomes, update activity logs, and document results for concept approval.
• Oversee adherence to safety and quality regulations, ensuring standards are maintained.
• Calibrate and repair machinery and equipment to support operational reliability.
• Work within cross-functional teams to identify root causes of product failures and drive continuous improvement in automation systems.
• Develop maintenance procedures, checklists, and work instructions for new machines and auxiliary equipment; provide training for operational and maintenance staff.
• Collaborate with both internal and external teams on Process FMEA and machine qualification activities.
• Work with suppliers and internal teams to complete Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) within delivery timelines.
• Apply Lean principles such as 5S, Gemba-walk, 5-why, and implement improvement suggestions for operational efficiency.
• Coordinate with QA and production teams to submit and follow up on qualifications.
• Perform other duties as assigned to support organizational needs.

Requirements:

• Experience in related roles with Diploma or degree in Automation, Mechatronics, Mechanical, Electrical Engineering, or equivalent field.
• Demonstrated expertise in project management.
• Strong understanding of automation engineering system design concept & development, manufacturing processes and safety regulations.
• Knowledge of statistical software analysis (e.g., MINITAB, MATLAB)
• Have knowhow in Process Failure Mode Effect Analysis (PFMEA) and CPK study.

Please note that only shortlisted candidates will be contacted.

Thank You.

Tech Grid Asia Pte. Ltd

EA Licence Number: 24C2582

Personnel Registration Number: R1109826

Our client is a well-established and globally recognized multinational company in the business solutions and technology industry. With a strong presence across Asia, they provide innovative solutions in document management, digital transformation, and enterprise services to corporate clients.

They are currently seeking a driven and results-oriented Account Executive to join their Singapore team.

Key Responsibilities

• Develop and manage new and existing B2B client accounts

• Identify business opportunities and generate sales leads

• Conduct client presentations and propose tailored solutions

• Build strong relationships with stakeholders and decision-makers

• Achieve sales targets and contribute to revenue growth

• Work closely with internal teams to ensure successful delivery of solutions

• Maintain accurate sales records and reports

Requirements

• Bachelor's Degree in Business, Marketing, or related field

• 1–3 years of experience in B2B Sales/Business Development

• Strong communication, negotiation, and presentation skills

• Self-motivated, results-driven, and proactive attitude

• Ability to work independently and in a team

What We Offer

• Competitive base salary with attractive commission structure

• Training and development programs

• Career progression opportunities within a multinational environment

• Supportive team culture and structured mentorship

• Exposure to enterprise-level clients and solutions

M&E Project Engineer

We are seeking a motivated M&E Project Engineer to join our team and play a key role in delivering high‑quality mechanical and electrical works across construction projects in Singapore. This position offers hands‑on project exposure, stakeholder collaboration, and opportunities to grow into leadership roles.

Key Responsibilities

• Plan, coordinate, and oversee all M&E works on site, ensuring compliance with specifications, codes, and project timelines.

• Review and prepare M&E designs, drawings, and submissions (shop drawings, Revit BIM coordination, as‑built, and construction drawings).

• Liaise with contractors, consultants, suppliers, and clients to resolve technical challenges and align deliverables.

• Conduct site inspections to monitor progress, quality, and safety, addressing issues proactively.

• Prepare and present project status reports, highlighting milestones, risks, and mitigation strategies.

• Manage project documentation including technical drawings, specifications, and change orders.

• Support procurement activities by sourcing and securing M&E materials and equipment.

• Assist in testing, commissioning, and smooth handover of completed M&E systems.

Requirements

• Experience: 1–2 years in M&E or related construction industries in Singapore.

• Technical Skills: Proficiency in AutoCAD; working knowledge of Revit is an advantage.

• Communication: Strong verbal and written skills to engage effectively with diverse stakeholders.

• Problem‑Solving: Analytical mindset with the ability to troubleshoot technical issues on site.

• Safety Awareness: Familiarity with Workplace Safety and Health (WSH) regulations.

• Other Attributes: Ability to manage multiple projects under pressure, with a proactive and collaborative approach.

Drafter / BIM Specialist (M&E)

We are looking for a detail‑oriented Drafter / BIM Specialist to support our Mechanical & Electrical (M&E) projects. This role is critical in producing accurate technical drawings, coordinating BIM models, and ensuring smooth integration of design and construction requirements.

Key Responsibilities

• Prepare and develop M&E shop drawings, construction drawings, and as‑built documentation.

• Create and update BIM models (Revit) for coordination across disciplines, ensuring accuracy and compliance with project specifications.

• Collaborate with project engineers, consultants, and contractors to resolve design discrepancies and technical issues.

• Maintain drawing registers and ensure timely submission of documentation to stakeholders.

• Support design reviews by providing clear, precise drawings and visualizations.

• Ensure all drafting and BIM outputs comply with relevant codes, standards, and project requirements.

• Assist in integrating design changes and managing revisions in BIM models and drawings.

• Provide technical support during site coordination, inspections, and project handover.

Requirements

• Experience: 1–2 years of drafting or BIM coordination experience in M&E or construction industries in Singapore.

• Technical Skills: Proficiency in AutoCAD; working knowledge of Revit BIM is strongly preferred.

• Attention to Detail: Strong ability to produce accurate drawings and models with minimal errors.

• Communication: Ability to liaise effectively with engineers, consultants, and contractors.

• Organizational Skills: Capable of managing multiple drawing submissions and revisions under tight deadlines.

• Safety Awareness: Familiarity with Workplace Safety and Health (WSH) regulations is an advantage.

Job Summary

We are seeking a hands-on IT System Engineer to join our client's in-house IT team. The successful hire will be manage and support their core IT infrastructure while delivering reliable, responsive end-user support. This role is ideal for a technically versatile professional who enjoys working across systems, networks, and user-facing technologies to ensure smooth day-to-day operations.

Responsibilities:

• Provide 1st-2nd level of support for user technical issues or IT incidents.
• Manage user support issues and change requests pertaining to ERP system.
• Manage and troubleshooting for desktops/laptops, virtualization, network switches, voice over Internet Protocol (VOIP).
• Perform and manage infrastructure patching and update.
• Manage day-to-day operations and provide support for Microsoft 365 and Azure cloud services.
• Administration experience with next-generation endpoint security solutions.
• Deploy, configure, maintain, and troubleshoot IT devices.
• Maintain up-to-date documentation.
• Liaising with vendors for IT procurement.
• Manage onboarding and offboarding process.
• Manage website maintenance and troubleshooting.
• Responsible for IT projects implementation and execution when assigned.
• Ad hoc tasks assigned.

Requirements:

• Bachelor's degree in computer science, business administration or equivalent experience.
• Minimally 2-3 years of working experience in IT support and system administration/ system engineering
• Exposure to corporate/ enterprise IT infrastructure
• Good understanding of Windows environments, Microsoft 365, networking fundamentals, and endpoint management.
• Hands-on and can-do attitude. Willing to learn and think out-of-the-box.
• Good communication skills, problem solving and teamwork skills.
• Able to work under pressure.
• Proactive, dependable and able to work independently.
• No issues with travelling to the West of Singapore for work daily.

Interested applicants who meet the requirements stated above please apply to this post, or send in your resume to yingtan@techgrid.co
We regret that only shortlisted candidates will be contacted.

Responsibilities:

• Assist the BD Director in managing program-related issues and correspondences.
• Coordinate and work with tool and assembly equipment suppliers to ensure smooth program launches.
• Design workflows and optimize production layouts in collaboration with the production department to improve machine efficiency.
• Source and gather tooling and component quotations from suppliers for initial project startups.
• Work on new quotations and packaging requirements for new parts.
• Support production and quality departments in troubleshooting processing and quality issues related to plastic parts.
• Monitor and track progress on program activities.
• Provide timely customer support and respond to customer inquiries.
• Update all tooling activities, bills of materials, and project review records.
• Follow up and track engineering changes for each tooling.
• Coordinate all mold trial activities.
• Design and collaborate with suppliers on jigs and fixtures required for secondary processes.
• Prepare periodic tool-life reports for customers.
• Perform any other duties as assigned.

Requirements:

• Diploma/ Degree in Engineering or equivalent with 3 years relevant experience
• Good knowledge of project management & production process
• Independent, good initiative and able to multitask in fast paced environment

Responsibilities:

• Responsible for overseeing accounts receivable functions at both the entity and group levels.
• Responsible for performing credit control functions, including liaising with credit insurance providers to ensure appropriate coverage and risk management for customer receivables.
• Identify opportunities for process improvements within the accounts receivable function.
• Evaluate and establish credit control for new and existing customers.
• Review credit terms and conditions and make recommendations for adjustments.
• Prepare and analyze accounts receivable aging reports.
• Provide regular updates on the status of outstanding receivables to management.
• Receive and record customer payments, ensuring accurate application to outstanding invoices.
• Assist in month-end closing activities and support yearly audit activities.
• Ensure compliance with company policies, accounting standards, and relevant regulations.
• Support treasury functions by liaising with banks regarding operational needs, and monitoring and forecasting cash flows to ensure sufficient liquidity for operational requirements and debt service obligations.
• Other ad-hoc duties as assigned

Requirement:

• Bachelor's degree in finance, accounting, or related field with minimally 5 years of experience in credit control, treasury management, or related financial roles.
• Proficiency in financial analysis and cash flow forecasting.
• Excellent communication, negotiation, and relationship management skills
• Ability to work independently, leadership qualities, and meet deadlines in a fast-paced environment
• Experience in working with credit insurance providers.
• Proficiency in MS Office suite (Excel, Word, PowerPoint) and SAP system is an advantage.

Responsibilities:

- Doing the 360 degree practice of recruitment including attracting clients and candidates

- Developing relationships, managing active communication with clients

- Pre-screening candidate’s CV, assessing candidate’s potential interview and prepare to forward candidate’s profile to clients

- Managing the end to end process from coordinating with client to candidate’s start date

- Developing and maintaining relations with HR team/Recruit channel partners

- Always keeping in contact with clients to get feedback of candidates

Requirements:

- Great negotiation skills

- Good command of English

- Passionate in a sales-driven / target driven working environment

where you will always learn new and different things from time to time

- Minimum 3 years of relevant experience in a past recruitment consultancy role

Job Description & Requirements

As an executive assistant, you are responsible for providing comprehensive support to the CEO and managing the organization’s office operations. The person should possess the ability to anticipate needs, have critical thinking skills, and offer solutions to problems with a high level of professionalism and confidentiality.

Responsibilities

• Provide sophisticated calendar management for the CEO.
• Act as a liaison and provide support to the CEO in all business aspects.
• Complete a broad variety of administrative tasks that facilitate the CEO’s ability to effectively lead the organization (assisting with special projects, designing and producing complex documents, reports, presentations, etc.)
• Serve as the primary point of contact for internal and external constituencies on all matters involving the CEO, including those of a highly confidential or critical nature.
• Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
• Maintain open communications and act as a "gatekeeper or "gateway, providing a bridge for smooth communication between the CEO and staff.
• Evaluate and assist in developing office policies and procedures for improved workflow and anticipate future needs as the organization grows.
• Other projects and duties are assigned for the overall benefit of the organization.

Requirements

• Bachelor’s degree in business administration or relevant fields.
• Significant executive support experience, including supporting C-level executives.
• Strong command of oral and written English.
• Very strong interpersonal skills and the ability to build relationships with key stakeholders.
• Strong organizational skills and ability to prioritize multiple tasks seamlessly with excellent attention to detail
• Results-oriented mindset, enthusiastic, meticulous, and autonomous.
• High degree of professionalism in dealing with diverse groups of people, including board members, senior executives, staff, and other partners.
• Ability to meet deadlines in a fast-paced, quickly changing environment.
• A proactive approach to problem-solving with strong decision-making skills.
• Ability to maintain a high level of integrity and discretion in handling confidential information.
• Extensive knowledge of office administration, clerical procedures, and recordkeeping systems.

Benefits

• Competitive Industry-leading base salary
• Innovative and forward-thinking technology organization
• Positive Work Culture
• Career growth opportunities.

Job Description & Requirements

We are seeking a Japanese-speaking IT Support to join our client, an MNC within the Financial sector. The successful hire should be proficient in Japanese language at a business level, in order to manage native Japanese stakeholders and bridge communication gaps between them and local technical teams. This role will also be responsible for ensuring smooth day-to-day operations of various applications and systems.

Responsibilities:

• Provide 1st & 2nd level support for user technical issues or IT incidents.
• Act as the primary point of contact for Japanese native stakeholders, ensuring technical issues are explained clearly without losing the cultural context
• Translate complex technical requirements from stakeholders into actionable tickets for global development teams.
• Maintain documentation of system configurations and support procedures in both English and Japanese.
• Work closely with L3 support and vendors
• Define vendor SLAs and ensure compliance from relevant parties
• Be involved in various application enhancement projects, from planning through implementation and support phases
• Ad hoc tasks assigned.

Requirements:

• Bachelor's degree or equivalent experience.
• Business level proficiency in Japanese to communicate with Japanese native stakeholders (JLPTN1/N2 equivalent).
• Ideally around 4-5 years of IT support or IT related experience
• IT certs are advantageous to have (ie. ITIL, CompTIA, Microsoft certs, Azure DevOps etc.)
• Experience with ITSM/ ticket management tools like Servicenow, Zendesk, Jira etc. preferred
• Good communication skills, problem solving and teamwork skills.

Interested applicants who meet the requirements stated above please apply to this post, or send in your resume to yingtan@techgrid.co
We regret that only shortlisted candidates will be contacted.