Total 2 computer security job vacancies in Hong Kong

*For Pooling Purposes*

We are seeking a Team Manager to lead Mail Operations supporting email abuse, phishing, spam, and trust & safety workflows. This role is responsible for managing a team of analysts in a 24x7 SOC aligned environment, ensuring operational excellence, SLA adherence, and high-quality email abuse mitigation.

The ideal candidate has strong email security domain knowledge, hands on experience with Splunk, and proven experience managing teams in a fast-paced operational setup.

Managers in this role get to:

• Lead with Impact: Drive daily support service operations by setting clear goals, tracking team performance, and achieving outstanding results.
• Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.
• Monitor Performance: Utilize key metrics to ensure the team is meeting objectives, address challenges, and promote accountability.
• Shape Mail Operations Strategy: Design and implement innovative mail operations service strategies aligned with our company’s vision and goals.
• Inspire Excellence: Foster a motivating, high-energy environment where top performers are recognized, and morale stays high.
• Focus on Customers: Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.
• Drive Results: Provide actionable insights and regular performance reports to upper management, highlighting areas for improvement and success.