Total 11 technical support engineer job vacancies in D26 Springleaf, Upper Thomson

Implementation Lead:

• Lead the architecture, design, development and implementation of enterprise integration solutions across complex banking and financial systems.

• Provide technical leadership for integration platforms and technologies, including Boomi, TIBCO, Java/J2EE, REST APIs, SOAP web services and middleware frameworks.

• Define integration standards, interface specifications, reusable components and technical design principles in alignment with enterprise architecture.

• Collaborate with business, application, infrastructure, security and vendor teams to translate requirements into scalable and reliable integration solutions.

• Manage end-to-end integration delivery, including design review, development, code quality, system integration testing, UAT, deployment and production support.

• Lead internal engineers and contractors, provide technical guidance, resolve complex integration issues and ensure delivery against project timelines and quality standards.

• Strong banking-domain experience, hands-on Java expertise and proven experience delivering large-scale integration programmes using Boomi and TIBCO are highly preferred.

1)          Provide production support for 24x7 on Core Banking applications.

2)          Recent experience in working with Java J2EE applications

3)          Good understanding of core banking and banking operations is highly desirable.

4)          Prior experience with Sunline Core Banking would be a strong case forcandidate.

5)          Experience in application support role for min 2 years for support orDevelopers

6)          Willing to learn with good knowledge of Java, Unix, SQL

7)          Experience in programming languages such as JAVA/J2EE.

8)          Experience in Unix commands , SQL queries

9)          Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

10)        Familiarity with ticketing tools and monitoring tools like Prometheus,Elasticsearch and Grafana.

11)        Dynamic individual with thirst to learn

12)        Strong team player with excellent inter-personal skills

13)        Ownership oriented and ability to meet SLAs with no compromise on the qualityof the work

14)        Good problem-solving skills and ability to work under pressure in a fast-pacedenvironment.

15)        Strong communication skills with the ability to liaise effectively acrossteams.

We are seeking an OpenShift Engineer, L1Support to provide first-level operational support for enterprise RedHat OpenShift / Kubernetes environments.

This is an infrastructure andplatform operations role. The engineer will support daily monitoring,incident triage, basic troubleshooting, operational checks, user accesssupport, and escalation of platform issues to L2/L3 teams.

The ideal candidate should havehands-on exposure to Linux systems, OpenShift/Kubernetes operations, containerplatforms, networking basics, monitoring tools, and production supportprocesses.

Key Responsibilities

Provide L1 operational support for Red HatOpenShift / Kubernetes platforms.

• Perform daily health checks on OpenShift clusters, nodes, pods, operators, routes, storage, and platform services.
• Monitor cluster availability, resource usage, alerts, and workload status using Prometheus, Grafana, Alertmanager, ELK, Splunk, or equivalent tools.
• Perform first-level troubleshooting for common platform issues, including:
• Pod failures
• CrashLoopBackOff
• Image pull errors
• Node resource pressure
• Route / ingress access issues
• DNS-related issues
• Persistent volume mount issues
• Certificate expiry alerts
• Basic authentication or access issues
• Support routine platform operations such as:
• User and group access requests
• Namespace / project checks
• Pod restarts and rollout validation
• Log collection
• Basic YAML review
• Alert validation
• Evidence collection for incidents and changes
• Escalate complex issues to L2/L3 platform teams with clear initial findings, logs, timestamps, affected components, and business impact.
• Support planned changes, maintenance windows, patching activities, upgrades, and deployment validations under guidance from senior engineers.
• Work with application, DevOps, infrastructure, network, security, and vendor teams to coordinate issue resolution.
• Maintain operational documentation, SOPs, runbooks, shift handover notes, and knowledge base articles.
• Follow enterprise incident, problem, change, and service request processes.
• Participate in shift-based support, standby, or rostered operations where required.

Required Skills &Experience

2 to 4 years of hands-on experience ininfrastructure, Linux, Kubernetes, or OpenShift platform operations.

• Hands-on working knowledge of Red Hat OpenShift or Kubernetes operations.
• Basic Linux system administration and command-line troubleshooting skills.
• Understanding of container concepts using Docker, CRI-O, or containerd.
• Familiarity with Kubernetes/OpenShift core objects, including:
• Pods
• Deployments
• ReplicaSets
• Services
• Routes / Ingress
• ConfigMaps
• Secrets
• PersistentVolumeClaims
• Namespaces / Projects
• Nodes
• Basic OpenShift CLI and Kubernetes CLI usage, including oc and kubectl.
• Ability to read and understand YAML manifests.
• Basic troubleshooting experience using commands such as:
• oc get
• oc describe
• oc logs
• oc events
• oc adm top
• oc rollout status
• oc get nodes
• oc get co
• Basic understanding of OpenShift cluster components such as:
• Control plane
• Worker nodes
• Operators
• Router / ingress
• Registry
• Monitoring stack
• Familiarity with monitoring and alert handling using Prometheus, Grafana, Alertmanager, ELK, Splunk, or similar tools.
• Basic networking knowledge, including DNS, IP addressing, load balancers, HTTP/HTTPS, TLS certificates, routes/ingress, and firewall concepts.
• Basic storage knowledge, including PersistentVolumes, PersistentVolumeClaims, StorageClass, NFS, block storage, or object storage.
• Experience in production support, operations, incident handling, or daily system health checks.
• Ability to collect logs, evidence, and initial findings for escalation.
• Basic scripting ability using Shell or Python is advantageous.
• Strong troubleshooting, analytical, and communication skills.

Preferred Qualifications

Experience supporting OpenShift in enterprise,banking, telecom, government, or regulated environments.

• Exposure to Red Hat OpenShift 4.x.
• Exposure to VMware, bare metal, or cloud-hosted OpenShift environments.
• Basic understanding of AWS, Azure, or GCP infrastructure.
• Exposure to CI/CD tools such as Jenkins, GitLab CI, Argo CD, or Tekton.
• Familiarity with GitOps concepts.
• Basic understanding of certificates, secrets, image registries, and container image scanning.
• Practical experience with ITIL processes such as incident, problem, change, and service request management.
• Red Hat certification such as RHCSA, EX180, EX280, or equivalent is an advantage.

Design, develop, and maintain software applications and systems in line with business requirements.

Build and enhance backend services and APIs to support application functionality and integration.

Perform system analysis, debugging, and troubleshooting to ensure application stability and performance.

Participate in software testing, code reviews, and quality assurance to maintain coding standards.

Support application deployment, monitoring, and maintenance across different environments.

Work with teams to implement system enhancements, upgrades, and new features.

Ensure security, data integrity, and compliance with organizational and regulatory requirements.

Job Title: Technical Presales Architect (Network)

Job Description:

Partner with enterprise clients to analyze IT/network requirements and design end-to-end solutions across Cisco, Juniper, Fortinet, Palo Alto, and multi-vendor ecosystems.

Lead technical discovery, solution architecture, and high-level design workshops, aligning technology roadmaps with business goals.

Deliver compelling presentations, POCs, RFP/RFI responses, BOMs, and SOWs to drive sales conversions.

Advise on routing, switching, SD-WAN, wireless, security, and cloud networking to build scalable, future-ready infrastructures.

Collaborate with sales, delivery, and vendor teams to ensure cost-optimized proposals, smooth handovers, and client success.

Maintain expert-level certifications (CCNP, CCNA, NSE, PCNSE, etc.) to provide credible thought leadership.

Develop, review, and execute test plans, test cases, and test scripts based on functional, technical, and business requirements.

Perform manual and automated testing for web, mobile, API, and enterprise applications to ensure system quality and reliability.

Analyze system specifications, identify test scenarios, and validate software functionality, performance, integration, and regression impacts.

Log, track, and manage defects through to closure, including root cause analysis and verification of fixes with development teams.

Support SIT, UAT, regression, and release testing activities while ensuring compliance with quality standards and delivery timelines.

Work closely with developers, business analysts, and project teams to improve test coverage, test data preparation, and release readiness.

Prepare and maintain testing documentation, defect reports, traceability matrices, and quality metrics while supporting continuous process improvement.

Design, develop, test, and maintain software systems and applications based on business, functional, and technical requirements.

Write efficient, scalable, and maintainable code using approved programming languages, frameworks, and software development standards.

Analyze system requirements and contribute to application architecture, module design, and technical solution development.

Troubleshoot software issues, perform debugging and root cause analysis, and implement fixes to improve system stability and performance.

Develop and support system integrations, APIs, database interactions, and background services to ensure seamless application functionality.

Collaborate with cross-functional teams including business analysts, QA, DevOps, and infrastructure teams during development and deployment.

Prepare and maintain technical documentation, code comments, test results, and implementation guides while adhering to security and coding best practices.

Design, develop, test, and maintain software systems and applications based on business, functional, and technical requirements.

Write efficient, scalable, and maintainable code using approved programming languages, frameworks, and software development standards.

Analyze system requirements and contribute to application architecture, module design, and technical solution development.

Troubleshoot software issues, perform debugging and root cause analysis, and implement fixes to improve system stability and performance.

Develop and support system integrations, APIs, database interactions, and background services to ensure seamless application functionality.

Collaborate with cross-functional teams including business analysts, QA, DevOps, and infrastructure teams during development and deployment.

Prepare and maintain technical documentation, code comments, test results, and implementation guides while adhering to security and coding best practices.

Design, develop, test, and maintain software applications based on business and technical requirements.

Write clean, efficient, and scalable code using programming languages, frameworks, and development tools.

Troubleshoot, debug, and resolve software defects to ensure system reliability and performance.

Collaborate with cross-functional teams to integrate software solutions, databases, and third-party systems.

Participate in code reviews, system upgrades, and continuous improvement of software architecture and development processes.

Design, develop, test, and maintain software applications based on business and technical requirements.

Write clean, efficient, and scalable code using programming languages, frameworks, and development tools.

Troubleshoot, debug, and resolve software defects to ensure system reliability and performance.

Collaborate with cross-functional teams to integrate software solutions, databases, and third-party systems.

Participate in code reviews, system upgrades, and continuous improvement of software architecture and development processes.

Design, develop, test, and maintain software applications based on business and technical requirements.

Write clean, efficient, and scalable code using programming languages, frameworks, and development tools.

Troubleshoot, debug, and resolve software defects to ensure system reliability and performance.

Collaborate with cross-functional teams to integrate software solutions, databases, and third-party systems.

Participate in code reviews, system upgrades, and continuous improvement of software architecture and development processes.