About us:

Cyrus Technology started in 2005 with the vision to approach polymeric tooling design in unconventional methods and providing manufacturing solutions to exacting specifications for ultra-precision and complex moulding. We pride ourselves as a valued partner to our clients, offering expertise at every stage of the product design to manufacturing, to transform market opportunity ideas to a marketable product. With the progress we achieved so far, we aim to continue to push boundaries and overcome constraints to be a leader in the industry.

About the Job:

The Quality Department plays a very important role in Cyrus in maintaining the quality management system and driving quality improvements to deliver high quality products for our customers. You will be working closely with the Assistant Quality Manager on Quality Management System (QMS) and suppliers’ management.

Your key responsibilities are as follows:

- To participate in procedures for Supplier Management process such as supplier on-boarding, selection and approval process by assessing and evaluating supplier profile; visiting and auditing of supplier facility and process, initiating supplier quality agreement review, and establishing good partnership with suppliers.

- To evaluate and monitor supplier performance and collaboration with suppliers to identify opportunities for enhancements and improvements.

- To support new supplier/material qualification by ensuring that all supplier on-boarding related documentations and action are complete, and that quality of purchased material meets the required standards and expectations.

- To communicate and work closely with external suppliers and internal stakeholders (Procurement, Warehouse and Manufacturing) on supplier/material qualification related projects, material quality related issues. To address on purchased material failures/defects and derive proper preventive and corrective action plans through SCAR system.

- Implement quality inspection standards on incoming and outgoing inspections.

- Responsible for timely closure of Corrective and Preventive Actions (CAPA) , non-conformance investigation reports and customer complaints and publish reports on quality performance .

- Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness.

- Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms etc) to ensure system compliance and ready for Management Review.

- Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits.

- Review audit findings and develop action plans to drive continuous improvements.

- Perform any other duties as assigned .

Your areas of knowledge and expertise that matter most for this role:

- Diploma in quality management / Engineering / Manufacturing or related field

- Minimum 3 to 5 years of relevant working experience in handling audits and ISO documentation in manufacturing industries.

- Knowledge in Supplier Management

- Knowledge of quality Management Standards such as ISO 9001, 14001, 13485 and ISO 22301.

- Knowledge in Potential Failure Mode Effect Analysis (PFMEA), Control Plans .and Gage Repeatability & Reproducibility (GR&R)

- Familiar with 8D and 5W problem solving methodology.

- Good communication and presentation skills

- Organized and detail oriented.

- Positive attitude with ability to multi-task.

- Independent, takes initiatives and able to work with minimum supervision.

-Good team player with good initiatives and ability to work independently.

• Well Established Company
• Basic $3500 - $4500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8am to 5.30pm

Job Responsibilities:

• To participate in procedures for Supplier Management process such as supplier on-boarding, selection and approval process by assessing and evaluating supplier profile; visiting and auditing of supplier facility and process, initiating supplier quality agreement review, and establishing good partnership with suppliers
• To evaluate and monitor supplier performance and collaboration with suppliers to identify opportunities for enhancements and improvements
• To support new supplier/material qualification by ensuring that all supplier on-boarding related documentations and action are complete, and that quality of purchased material meets the required standards and expectations
• To communicate and work closely with external supplier sand internal stakeholders (Procurement, Warehouse and Manufacturing) on supplier/material qualification related projects, material quality related issues. To address on purchased material failures/defects and derive proper preventive and corrective action plans through SCAR system
• Implement quality inspection standards on incoming and outgoing inspections
• Responsible for timely closure of Corrective and Preventive Actions (CAPA) , non-conformance investigation reports and customer complaints and publish reports on quality performance
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness
• Maintain updated and accurate documents and records on ISO 9001, 14001 and 13485 system (includes Quality Manual, Procedures, Work Instructions, Forms etc) to ensure system compliance and ready for Management Review
• Plan and conduct internal and external audits to ensure readiness of all sections for third party certification body, management review and customer audits
• Review audit findings and develop action plans to drive continuous improvements
• Perform any other duties as assigned

Job Requirements:

• Possess minimum Diploma in Quality Management / Engineering / Manufacturing or related field with minimum 2 years of relevant working experience in handling audits and ISO documentation in manufacturing industries
• Knowledge in Supplier Management
• Knowledge of quality Management Standards such as ISO 9001, 14001, 13485 and ISO 22301
• Knowledge in Potential Failure Mode Effect Analysis (PFMEA), Control Plans .and Gage Repeatability & Reproducibility (GR&R)
• Familiar with 8D and 5W problem solving methodology

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Establish and maintain PV quality management system, ensuring the full compliance with GVP, relevant regulatory requirements, as well as all applicable health authority requirements mainly in EU and China.
• Manage PV controlled procedures, including policy, SOP, etc.
• Conduct PV quality activities, including audits, change control, deviation and CAPA management, KPIs  (Key Performance Indicators) monitoring, training management, etc.
• Qualifies PV CSO (Contract Service Organization).
• Manage PSMF (Pharmacovigilance System Master File).
• Manage the drafting and updating of Safety Agreements, and ensure the periodic reconciliations with partners.
• Manage any PV Inspection from Health Authorities or PV Audit form Partners
• Handle the other ad hoc tasks as required by Superiors.

Requirement

• At least bachelor degree in clinical medicine, pharmacy, life science, etc.
• 7-9 years or above experiences of PV operation or quality management, and at least 3-5 years experiences of PV quality management.
• Familiar with GVP and applicable regulatory requirements for China, EU, etc.
• Experience in pharmaceutical, biotech, CRO, or related regulated environments is preferred.
• Extensive knowledge of PV quality assurance principles, practices and standards.
• Good understanding, communication and learning skills.
• Fluent in English and Chinese for effective communication with Chinese-speaking stakeholders and review of regulatory documents

Sang Chow Wong Pte. Ltd. is a trusted Singapore-based manufacturer and distributor of food seasonings and condiments. With over 36 years of experience, we have been serving restaurants, hawkers, food manufacturers, and wholesalers with a diverse range of Halal-certified sauces made for excellence.

Responsibilities:

• Ensure all food products are produced in compliance with food safety standards, regulatory requirements, and company policies
• Oversee the entire quality assurance processes
• Conduct regular internal audits for the organization, manage external inspections and liaise with regulatory agencies for annual audits
• Ad-hoc duties with production and operations on a daily basis, e.g. maintenance and pest control
• Collaborate with cross-functional teams and assist with new R&D product projects

Requirements:

• Candidate must possess at least a Diploma / Bachelor's degree in Food Science, Food Technology or equivalent
• At least 1 Year of working experience in the Food Manufacturing is required for this position
• Proficient with Microsoft Office and able to communicate in English. Mandarin is also preferred in order to liaise with & Mandarin speaking associates from Export Markets
• Prior experience with FSSC Certification process will be preferred

Key Job Purpose:

The Quality Management (QM) Specialist is to support the QMR in ensuring the organization and its affiliates adhere to all applicable local, regulatory and quality standards associated with Enterprise Risk Management. As Subject Matter Expert (SME) for Enterprise Risks per ISO31000 and other ISO Standards for QMS, such as ISO13485, ISO14971, ISO27001, ISO14001 and WSH regulations.

The role serves to maintain a high standard of compliance, effectiveness, and continuous improvement throughout the organization's identified risks. The role will coordinate with Process Owners and appointed Risk Management PICs in Affiliates, monitor identified risks are managed in an effectiveness and timely manner. Report the progress of Enterprise Risks to Risk Management Committee in a biyearly manner.

Job Description

Risk Management

• Coordinate and work with Process Owners to address and manage the identified risks, including the execution of their effective controls.
• Ensure effectiveness of risk control measures are executed by Process Owners where documented evidence indicated in the Risk Register are available and uploaded.
• Follow-up with QMR and relevant HODs on new processes or products or business model which may an impact to operational and governance processes.
• Analyse and do trending of enterprise risks within SAP and across the region which requires escalation or proposed sources of improvement to QMR. .
• Support QMR in coordinating the Risk Management Committee meeting at SAP in biyearly manner. Assist to prepare updates and follow up actions from the Risk Management Committee meeting.
• Extend consistent practices of Enterprise Risk Management to Affiliates.
• SME for Risk Management and provide training on Risk Managements to SAP and affiliates.

Audit Support (Internal and external)

• Assist in the planning, execution, and follow-up of internal audits, ensuring compliance with regulatory standards and company policies.
• Support external audits by coordinating audit activities, preparing documentation, and ensuring audit readiness associated with Enterprise Risks
• Ensure that audit findings associated with Enterprise Risks are addressed through effective corrective actions and continuous improvement.
• Perform analysis trending on Corporate Audit findings for all affiliates in SAP and share result to QMR for reporting to Top Management.

 Environmental & WSH Support

• Support in coordinating with relevant stakeholders and assessing the impact of environmental / WSH information to the organization.
• Identify environmental issues that impact the organization, associated risks are included in Legal Risk Register and control measures are effectively put in place.

Job Requirements

• Diploma or Degree in a relevant field
• Minimum 2 years of experience in a Quality Assurance role within the Medical Devices industry
• Certified Internal Auditor for ISO 13485, ISO 9001, ISO 31000 and/or ISO 14001
• Strong knowledge of ISO standards (ISO 13485, ISO 9001, ISO 27001, ISO 14001, ISO 31000)
• Understanding of Environmental Management Systems (EMS)
• Knowledge of Workplace Safety and Health practices
• Proficient in Microsoft Office applications
• Experience in risk management activities, data trending, and analysis

- Obtain immediate containment, root cause and corrective action(s) on defects discovered at incoming inspection / manufacturing floor.

- Work closely with Buyers and Vendors to close out defect cases

- Drive internal corrective action with immediate disposition for defects deemed responsibility.

- Drive continuous improvement throughout supply base to meet quality and corporate goals.

- Perform supplier assessments and audits as required by audit plans.

- Guide new vendors and enforcing requirements to meet world class Quality standards

- Provide presentation materials for the following meetings: Board of Directors, Quality, Supplier and Manufacturing.

- Hold Quality Performance Review with vendors

- Make MRB decisions and drive immediate actions by working with responsible engineers.

- Responsible for measuring and hiting all inspection metrics including incoming defect rate,

ship to stock rate, inspection backlog and SCAR metrics.

- Responsible for Quality performance to Goals 5S/Safety requirements.

- Responsible for departmental compliance to division’s ISO9000 Quality System and all associated procedures, including engineering drawings, assembly and test procedures, etc.

- Responsible for the assessment, development and execution of inspection schedules in accordance with company requirements

- Manage safety reporting for the department.

- Well versed in inspection techniques in order to perform first article inspections and production validation of piece part components and assemblies during source inspection

- Familiar with inspection equipment from vernier to complex CMM layout inspection to perform source inspection at vendor’s site where necessary

- Electrical / electromechanical experience preferred

- Experience in driving quality improvement for mechanical commodities such as machining, sheet metal, frames or consumables

- Experience in driving quality improvement for electrical commodities such as PCBA, box build, cable & harness

- Able to interpret complex mechanical & electrical drawings and geometric tolerancing

Interested candidates, please email your resume to annasee@recruitexpress.com.sg

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted

Job Description

• Industry/ Organization Type: Education
• Position Title: Quality Assurance Executive
• Working Location: Central (near Raffles MRT)
• Working Hours: 5 Days, Mon – Fri (8am – 5pm)
• Salary Package: Basic Salary + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Monitoring and auditing internal processes to ensure alignment with EduTrust and SSG regulations.
• Collecting, analyzing, and interpreting data on student outcomes, satisfaction levels, and key performance indicators.
• Identifying gaps and opportunities for improvement and collaborating with staff to implement effective solutions.
• Maintaining accurate QA documentation and preparing timely reports for management and accreditation bodies.
• Promoting a culture of excellence and continuous improvement across teaching, learning, and operations.
• Other required duties as assigned.

APPLY NOW!!!

• Minimum Diploma in Education, Business, Quality Management, or related discipline.
• Knowledge of EduTrust standards and SSG regulatory frameworks is an added advantage.
• Excellent analytical and communication skills.
• Candidates without experience are welcome to apply, training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #78601 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Jobscope

• Revise and review Standard Operating Procedures (SOPs)
• Review executed Manufacturing Batch Record (MBR)/Electronic Manufacturing Batch Record (EBR) and Batch Release
• Support manufacturing team with any quality interpretation, queries and issues
• Provide quality oversight (participate GEMBA walk, GMP Walk)
• Perform archival of Quality Operation related documents
• To support Quality operational tasks (such as Improvements project for Batch release)

Requirements

• Experience in a GMP-regulated pharmaceutical or biologics manufacturing environment.
• Demonstrated knowledge of Good Documentation Practices (GDP) and current Good Manufacturing Practices (cGMP).
• Strong attention to detail, with the ability to interpret and apply quality standards accurately.

All qualified applicants, please send in your resume to:

triciagoh@recruitexpress.com.sg

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

1. Perform incoming, in-process, and final inspections according to inspection procedures and control plans.
2. Conduct dimensional measurements using the following measuring equipment:
   • Nikon Measuring Scope
   • Keyence 3D Measurement System
   • Keyence SmartScope • Mitutoyo CNC Vision Measuring System
   • Digital Indicator
3. Perform product visual inspections using a low-power microscope.
4. Verify that products meet customer specifications, drawings, and quality standards.
5. Record inspection results accurately in inspection reports, check sheets, or quality systems.
6. Identify and segregate non-conforming products and report issues to the supervisor or QA Engineer.
7. Support root cause analysis and corrective actions for quality issues.
8. Ensure compliance with ISO standards, customer requirements, and company quality procedures.
9. Maintain proper documentation and traceability of inspection records.
10. Ensure measuring equipment is properly calibrated and handled.
11. Work closely with production teams to resolve quality issues and improve processes.
12. Follow safety procedures and workplace regulations.
13. Willing to work in a cleanroom environment, wearing a jumpsuit
14. Factory location: Tuas South Street 5, Tuas.

Qualifications, Essential Knowledge, and Skills Requirements:

1. Education: Minimum A Level or ITE
2. Minimum 2–3 years of experience in quality inspection in a manufacturing environment is preferred.
3. Basic understanding of quality control methods and inspection techniques.
4. Ability to read and interpret engineering drawings and specifications.
5. Strong attention to detail and accuracy.
6. Good documentation and reporting skills.
7. Basic computer skills in Microsoft Excel, Word, and PowerPoint.
8. Ability to work independently as well as in a team environment.

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality System

1. Develop, implement and maintain QMS documentation to maintain compliance with applicable standards such as ISO 9001, ISO 13485 or GMP

2. Monitor regulatory changes and update the QMS accordingly

3. Conduct internal audits and support external audits (external auditing bodies, suppliers and customers)

4. Analyze quality data and metrics to identify trends and areas for improvement

5. Collaborate with cross functional teams to ensure that the quality standards are integrated into processes

Management Representative

1. Reports on QMS performance to top management and recommend improvement

2. Point of contact for certification bodies

3. Lead Management Review and follow up action items

Product Quality Management

1. Analyze and capture recurring product complaints, collaborate with Operation and Technology teams to address compound specified failures

2. Operational Quality Support. To facilitate continuous improvement initiatives, by providing on the floor support through use of quality tools and coaching teams to build ownership and proactive engagement with quality processes.

Customer Complaints Management

1. CCAR Manager. Manage the customer complaints handling process to ensure that all complaints are logged with right information for investigation till auditing process

2. Collaborate with cross functional team during the investigation, resolution and communication of customer complaints

3. Review interim CCAR reports to ensure that root cause is data driven and corrective action(s) address the root cause

Supplier Complaints Management

1. SCAR Manager. Approve SCAR – Supplier related complaints and defects, review and monitor the effectiveness of corrective actions

2. Collaborate with Procurement, Supplier and internal stakeholders to investigate issues and resolution

3. Collaborate with Procurement, Operation and Technology to assess risk and quality impact of raw material on finished goods

Global Quality Team Collaboration

1. Support the implementation of global quality initiatives, systems and tools

2. Ensure that local QMS aligns with global practices and corporate policies

3. Share best practices and lessons learned across global sites

Support Quality Contracts/Documentation

1. Review customer documents and quality related agreements for compliances to ensure clauses are relevant, assess the risks.

2. Response to customer request for certifications, compliance/quality related/audit documents

System

1. Conduct training for staff in Quality Procedure, Standards and Tools.

2. Lead processes identified by the Global Quality Team such as PPAP, QIR, CCAR, SCAR and Mastercontrol for the Asia Region

Requirements:

· Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

· Certificate in Quality Engineering is preferred.

· 4-6 years of quality management experience. Junior with 1-2 experience in related field can also apply

· Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

· Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing.

· Good experience into customer & supplier audit and able to conduct training

· Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

· Occasionally overseas travel and weekly conference call is required for the role

· This position required to communicate closely with vendors in China.

Working hours:

Mon to Fri 8.30am - 5.30pm ( 1 day hybrid )

Job Description:

• In charge of performing quality assurance functions with regard to the product, process and maintain quality management system while ensuring compliance with all customers’ requirements
• Responsible for reviewing and revising quality procedures and quality control instructions
• Liaise with customers / vendors / suppliers on non-conformance activities, perform root cause analysis and determine effective corrective actions to reduce or eliminate the cost of poor quality
• In charge of performing internal audits to evaluate quality system, products, and processes
• In charge of performing vendors’ and on-site audits as required
• Drive down monthly Cost of Poor Quality/ scrap

Requirements:

• Degree in Mechanical / Aeronautical Engineering / other relevant disciplines
• Minimum 2 years of experience in Quality Management System and NADCAP

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

HAID BIOTECHNOLOGY INDUSTRY (SINGAPORE) PTE. LTD. is seeking a meticulous and experienced Quality Control Inspector to join our new startup team in Singapore. The successful candidate will play a vital role in ensuring our products meet established standards of quality, reliability, and performance by monitoring and auditing all phases of the production process.

品管Quality Control Inspector

一、来料检验职责Incoming Material Inspection

按照检验标准对供应商来料进行外观、细度、性能等检查。

Perform inspections on supplier materials according to established standards, including appearance, fineness, and performance.

对不合格物料进行标识、隔离、记录并及时反馈采购与供应商。

Identify, isolate, and record non-conforming materials, providing timely feedback to Procurement and suppliers.

统计来料不良率，参与供应商质量评估与改善。

Calculate and track the incoming defect rate, and participate in supplier quality evaluation and improvement initiatives.

对检验工具（卡尺、振筛等）进行日常保养与校验状态确认。

Conduct daily maintenance and verify the calibration status of inspection tools (e.g., calipers, vibrating sieves).

二、制程检验职责 In-Process Inspection

按检验计划对生产过程进行首件、巡检、抽检。

Execute first-article, patrol, and sampling inspections based on the inspection plan for the production process.

监督生产按作业指导书、工艺流程执行，发现异常及时制止并上报。

Monitor production to ensure adherence to Work Instructions and process workflows; halt and report any irregularities immediately.

跟踪制程问题的改善过程，确认改善措施的有效性。

Follow up on the correction of process issues and verify the effectiveness of improvement measures.

记录并统计制程不良数据，为工艺优化提供依据。

Record and compile data on in-process defects to provide basis for process optimization.

对关键工序的关键参数进行监控，确保过程稳定。

Monitor key parameters in critical processes to ensure operational stability.

三、成品检验职责Final Product Inspection

按出货标准对成品进行外观、性能等检查。

Inspect finished products for appearance and performance against shipping standards.

对不合格品进行判定、隔离及处理（返工/报废）。

Judge, isolate, and disposition non-conforming products (for rework or scrap).

确保所有出货批次具备完整的检验记录。

Ensure complete inspection records are available for all outgoing batches.

与生产、仓库沟通，避免不良品流入客户。

Liaise with Production and Warehouse to prevent defective products from reaching the customer.

四、质量异常处理 Quality Exception Handling

发现质量异常及时报告并推动异常分析。

Report quality anomalies promptly and drive root cause analysis.

跟进纠正预防措施的落实与验证。

Follow up on the implementation and verification of corrective and preventive actions.

协助组织质量会议，推动跨部门改善。

Assist in organizing quality meetings and driving cross-departmental improvements.

五、质量文件与记录维护 Quality Documentation & Record Maintenance

负责检验记录、检验报告的填写、整理与归档。

Complete, organize, and archive all inspection records and reports.

维护检验标准、作业指导书等质量相关文件。

Maintain quality-related documents such as inspection standards and work instructions.

协助编制和更新检验规范与SOP。

Assist in the compilation and updating of inspection specifications and SOPs.

六、设备与环境管理 Equipment & Environment Management

负责使用的检验设备的日常点检与维护。

Perform daily spot checks and maintenance on assigned inspection equipment.

确保检验区域的 6S 管理符合要求。

Ensure the 6S management standards are met in the inspection area.

协助设备校准与外部计量机构联系。

Assist with equipment calibration and liaise with external metrology agencies.

七、培训与沟通Training & Communication

对新员工进行质量意识、检验标准的培训。

Conduct training on quality awareness and inspection standards for new employees.

与生产、购销等部门沟通质量问题与改善计划。

Communicate quality issues and improvement plans with Production, Purchasing, and Sales departments.

参与客户投诉问题的调查与回复资料准备。

Participate in the investigation of customer complaints and assist in preparing response reports.

Requirements:

· Diploma or higher in Food Science, Biotechnology, Chemistry, Pharmaceutical, or a related field.

· At least 3 years of working experience in a similar role with proven experience.

· Good command of both verbal and written English and Mandarin to liaise with Mandarin-speaking business associates.

· Able to start immediately or with a short notice period preferred.

· Only Singaporeans/PRs may apply.

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least 5 -7 years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry in quality related role

3. Experience working in warehouse is desire

4. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

5. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices,

6. Experience in local certifications in a warehouse and transportation business.

7. IATA CEIV certification knowledge would be at advantage but not necessary.

8. Experience in conducting external and internal audits for regions

9. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute in Singapore.

10. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Working hours:

Mon to Fri 9am-6pm