Total 204 it manager job vacancies in Quality Assurance / Control category in Hong Kong

Key Responsibilities

• Define and implement comprehensive test strategies, test plans, and testing processes & frameworks aligned with corporate guidelines and project objectives
• Establish and continuously improve testing processes, standards, and best practices
• Lead end-to-end test management across SIT, UAT, and other test levels/phases
• Drive test automation initiatives, including rollout and adoption of automation tools and frameworks
• Manage and mentor test teams, both onshore and offshore, providing leadership, supervision, and performance guidance
• Collaborate closely with business stakeholders, project managers, and technical teams to ensure alignment and delivery quality
• Ensure effective defect management, risk identification, and mitigation strategies
• Provide status reporting, metrics, and quality insights to senior management and stakeholders
• Oversee the implementation and optimization of test management tools and platforms

Requirements

• Diploma or Bachelor computer science or IT-related degree
• Minimum 8 years of experience in software testing
• Proven experience in test strategy, planning, and framework design
• Strong stakeholder management and communication skills across business and technical teams
• Demonstrated team leadership and supervisory experience
• Hands-on experience in test automation and/or test management tools implementation
• Strong understanding of SDLC, STLC, Waterfall and Agile methodologies
• Experience in transportation, payment systems domain is highly preferred
• Software testing certification such as ISTQB Certified Tester Foundation Level
• Comfortable to travel cross boarders when required
• Comfortable to manage and lead multiple project teams.

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.

We are looking for a passionate and inquisitive individual to join us in our pioneering mission to build a best-in-class digital bank for our target customer segments. Join our Legal & Compliance team as a Compliance Analyst and be a part of a high performing team that at the front lines of defense, building and making tangible impact to our business, and not merely checking boxes. If you thrive in a fast-paced results-oriented environment, you are who we want so let us start this conversation now!

Responsibilities

• Provide regulatory compliance advisory to business units on applicable laws, regulations, MAS notices, guidelines, and internal policies.
• Manage the upkeep of Bank’s regulatory compliance matrix by managing regulatory changes and advising business units on regulatory implication.
• Review and provide 2nd line challenge on regulatory breach assessments
• Review and update compliance policies, procedures, and controls to ensure alignment with regulatory expectations.
• Provide compliance training and regulatory awareness programs to employees.
• Support compliance risk assessments and contribute to the development of risk mitigation measures.
• Assist in regulatory projects, policy enhancements, and remediation initiatives arising from audits or regulatory reviews.
• Prepare management reporting and present compliance-related updates to senior stakeholders.
• Support requests from regulators, audits, and internal governance committees.
• Provide cross-coverage support to AML team on KYC and transaction monitoring matters.

Requirements

• A recognised University degree in Law, Business, Finance or related discipline.
• 3-6 years’ relevant experience in regulatory compliance with banks, financial institutions, audit firms and/or compliance consultancy firms.
• Familiar with MAS regulations in relation to banking regulations and ML/TF.
• Strong grasp of corporate transactions, MAS regulations, and banking products.
• Familiarity with payments and cryptocurrency AML and sanctions programs are desirable.
• Interest in the digital payment tokens and/or DPT service provider’s space.
• Good interpersonal and communication skills.
• Resilient and takes well to criticism.
• Adaptive, proactive, independent, and resourceful.
• Embodies teamwork.

By submitting your application, you have given your consent for us to collect, use and retain your data fora year as according to our prevailing data retention and PDPA policies. Should you have any enquiries onour data policy, please contact us at CustomerSupport@glbank.com.

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Job Summary
Responsible for strengthening and maintaining a consistent Quality Management System across affiliates in the Asian region, while coordinating with global, regional, and local stakeholders to ensure effective implementation and operational alignment.

Key Accountabilities
1)      Design and oversee risk-based GMP/GDP audit programs covering Asian LA (Sales sites and Manufacturing sites) 

2)      Review and approve local SOPs to ensure alignment with PIC/S GMP and Global SOPs. 

3)      Design and deliver regional QA training programs (including not only QA-related skill development but also career development program such as organizational management and mindset-building skills) and evaluate training effectiveness for Asian LA (Sales sites and Manufacturing sites). 

4)      Establishment and monitoring of common quality related KPIs for Asian LA (Sales sites and Manufacturing sites), and lead continuous improvement activities (e.g. Leading Asian Management Review Meeting) utilizing these KPIs.

5)      Oversee introduction and operation of GMP-related computerized systems owned by Global Quality for Asian LA (Sales sites and Manufacturing sites)

6)      Identification of QA related challenges and indication of solutions through establishment and operation of regular/ad-hoc communication with QA members in Asian LA (Sales Sites and Manufacturing Sites)

7)      Ensure effective end-to-end change management across manufacturing, regulatory, and supply chain functions. 

8)      Lead quality issue management, including deviations, complaints, supply impact assessment, and recall risk escalation. 

9)      Operation of the RHQ organization, including setting and managing team policies and objectives; securing and developing resources required for business execution; establishing opportunities for communication with stakeholders; planning and implementing operational improvements; and maintaining and improving the workplace environment.

Qualifications / Required

• Master’s degree in pharmacy, physics, or chemistry. Pharmacist license is preferred.
• Extensive experience in GMP/GDP audits, including CAPA review and effectiveness evaluation. 
• Strong understanding of PIC/S GMP, ICH Q7, ICH Q9, and ICH Q10 and QA operation experience (more than 15 years)
• Experience as a QA lead during regulatory inspections. 
• Ability to design risk-based audit and quality KPI frameworks. 
• Proven capability in SOP harmonization and document control using globalized computerized systems. 
• Experience in QA training design, auditor development, and training effectiveness evaluation (e.g., Kirkpatrick model). 
• Strong English/Japanese communication skills for meetings, documentation, and executive reporting. 
• Knowledge of CSV, data integrity, and GMP computerized system implementation. 
• Experience in cross-functional leadership, and organizational management in multicultural environments, including the following:

1. Experience in identifying required skills and competencies by back casting from organizational objectives
2. Experience in defining recruitment requirements (Job Descriptions), participating in candidate selection, and designing onboarding processes
3. Experience in succession planning with a focus on key roles and successor development
4. Experience in designing role- and level-based training frameworks (e.g., Technical, Leadership, Compliance)
5. Ability to design communication strategies that take into account on-site resistance and cultural gaps
6. Experience in cross-functional collaboration with multiple disciplines (e.g., QA, RA, Manufacturing, HR)
7. Ability to clearly explain proposals and build alignment with executive and senior management
   

Preferred
Project management experience involving affiliates located in multiple countries; Project Management Professional (PMP) or equivalent qualification preferred. 

Job Description

• Industry/ Organization Type: Manufacturer – Dairy Products
• Position Title: QA Manager / Senior Quality Manager
• Working Location: Pioneer (Transport provided from Boon Lay)
• Working Hours: 5 days (Mon to Fri: 8:00am – 5.30pm)
• Salary Package: Basic + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Lead site quality and food safety strategy to ensure full compliance with FSSC/ISO 22000, MUIS Halal, SFA/export, customer, and regulatory requirements.
• Manage and coach QA/QC team and work closely with Production, Warehouse, R&D, and Finance to meet quality, safety, and operational goals.
• Own and continuously improve the Food Safety Management System (FSMS), including SOPs/work instructions, HACCP, hazard/risk assessments, validation, and verification.
• Ensure strong GMP, hygiene, allergen control, food defense, and food fraud implementation across operations.
• Lead internal and external audits (certification, customer, regulatory, Halal); act as main audit contact; ensure audit readiness and on-time closure of nonconformities (CAPA).
• Plan and conduct routine inspections and internal audits for Production areas, storage/warehouse, and external production-related areas (e.g., loading bays); identify gaps/risks and drive corrective actions.
• Oversee laboratory and monitoring programs (raw material, in-process, finished goods, environmental); review results/trends; manage OOS/abnormal results; coordinate with internal/external labs and optimize testing cost.
• Act as Food Safety Team Leader for incidents/deviations; lead investigations, decisions, and escalation; manage recall and mock recall exercises and maintain traceability readiness.
• Drive cost control and continuous improvement by monitoring quality costs (rework, waste, disposal, testing, manpower, packaging) and reducing defects, waste, and non-conformities without compromising compliance.
• Plan and deliver training for QA/QC and Production; build annual training plan; assess effectiveness; maintain training and competency records.
• Ensure strong documentation control, recordkeeping, and data integrity; provide quality KPIs and reporting in management reviews.
• Support trials, process changes, and new product development to ensure safe, compliant implementation.
• Handle other ad-hoc tasks as assigned.

APPLY NOW!!!

• Diploma/Degree in Food Science/Food Technology/Microbiology (or related).
• Certified FSSC 22000 / ISO 22000 internal auditor.
• 5+ years QA/QC or Food Safety experience in food manufacturing with FSSC/ISO systems.
• Strong knowledge of FSSC 22000, ISO 22000, HACCP, GMP, MUIS Halal.
• Hands-on experience in audits, inspections, compliance, incident/recall handling, and training.
• Strong leadership, communication, and problem-solving skills; lab trend analysis/cost control is an advantage.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #81796 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Responsibilities:

• Maintain accurate and up-to-date ISO 9001, ISO 14001, and ISO 13485 documentation, including Quality Manuals, procedures, work instructions, and records, to ensure system compliance and management review readiness.
• Plan, coordinate, and conduct internal and external audits to ensure organizational readiness for third-party certification, management reviews, and customer audits.
• Collaborate with internal stakeholders to support and participate in customer and supplier audits to ensure compliance requirements are met.
• Review audit findings, develop corrective action plans, and drive continuous improvement initiatives.
• Generate and review supplier quality performance reports, work closely with suppliers to resolve non-conformances, and promote continuous improvement.
• Issue, monitor, and follow up on Supplier Corrective Action Requests (SCAR), ensuring effectiveness and timely closure.
• Support qualification and onboarding of new suppliers to maintain a robust pipeline aligned with production requirements.
• Manage calibration schedules and preventive maintenance programs for equipment to ensure operational reliability and compliance.
• Address quality issues arising from production and customer feedback by working closely with production teams to implement corrective actions and resolve customer complaints with proper documentation.
• Ensure timely closure of Corrective and Preventive Actions (CAPA), non-conformance reports, and customer complaints, and publish quality performance reports.
• Lead Material Review Board (MRB) meetings with cross-functional teams to perform root cause analysis, implement corrective actions, and verify effectiveness.
• Supervise and lead QC inspectors to ensure parts inspection compliance with engineering drawings and quality standards.

Qualifications:

• Diploma in Quality Management, Engineering, Manufacturing, or a related field.
• Min 3 years of relevant experience in quality or manufacturing environments, with exposure to audits and documentation.
• Basic understanding of supplier management and quality coordination.
• Familiarity with commonly used quality management standards (e.g. ISO systems).
• Working knowledge of quality tools and process control methods.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

EA Personnel: Nyon Hock Sen (Aden)

EA Personnel Reg No: R24124070

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min Degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Senior Assurance Manager

Job Description:

• Achieve monthly sales targets through upselling and cross-selling of products to portfolio of clients
• Deliver high standards of service and professional financial advice
• Ensure that all sales activities are conducted with the highest standards and quality. Ensure compliance with both internal and external regulatory requirements
• Drive business growth by identifying new business opportunities, expanding the client base, and maximizing revenue streams.
• Collaborate with the sales team to develop and implement effective sales strategies, marketing campaigns, and promotional initiatives.
• Stay updated on industry trends, market developments, and competitor activities to capitalize on emerging opportunities.

Qualifications and Skills:

• Minimum of 1 to 2 years of relevant experience in insurance sales.
• Sales driven and willing to work hard for your income and goals
• Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach and the ability to build rapport with clients and stakeholders.
• In-depth knowledge of insurance products, industry regulations, market trends, and best practices.
• Analytical mindset, with the ability to analyze complex data, identify insights, and make strategic recommendations.
• Attractive Income, the package consists of base salary + fixed cash allowances (mobile and transport) + quarterly commission + yearend bonus.
• Staff will be provided with leads and they don’t need to do the prospecting by themselves.

Kindly apply online or send your application to felicialim@talentedge.com.sg

EA: 15C7572
ID: R23115267

Job Description:

• Work as a team to create and implement comprehensive quality assurance plans that outline the processes and procedures for ensuring quality throughout the product lifecycle, from design to manufacturing to delivery.
• Conduct internal and external audits to assess the effectiveness of quality control procedures and identify areas for improvement.
• When quality issues are identified, work to determine the root cause of the problem, develop corrective actions, and monitor their implementation to ensure they are effective.
• Ensure that company's products and services meet relevant industry standards and regulations, including standards like NADCAP.
• Provide training and awareness programs for employees on quality control procedures and best practices.
• Actively participate in continuous improvement projects to enhance quality and reduce costs.
• Collaborate with suppliers to ensure that their products and services meet the required quality standards.

Requirement:

• Min degree in Engineering
• Min 3 years of experience in certifying staff and lead QA activities

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

about the company

My client is a specialized manufacturer in the contract manufacturing space. They are a Singapore based company and with their innovative technology, this is a great brand to join at an exciting time in their development.

about the job

• Plan, coordinate and oversee all Quality Assurance activities in the Company
• Oversee the Documentation Control function for Quality Management System
• Act as the Quality Management Representative for the Company
• Develop and implement plans to collect quality data at in-process, final inspection, test and inspection stations
• Plan and execute annual Internal Audit to ensure all quality systems and procedures are effectively implemented and auditable at all times
• Manage first article inspections and sample evaluation activities
• Develop and implement system for receipt and processing of complaints and recall of products
• Participate in all new Projects, including giving inputs from quality perspectives, performing PFMEA etc
• Implement and maintain ISO 9001, ISO 13485 QMS, and ISO 14001 EMS compliance

job requirement

• Degree in Engineering or equivalent
• Manufacturing background from plastics injection medtech manufacturing environment
• High volume manufacturing environment
• Must possess ISO13485 certification

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Responsibilities:

• Lead and manage the Test Engineering team in carrying out all testing activities for Server and Rack products.

• Proven track record in identifying, tracking, and analyzing online/offline issues to improve testing strategies and enhance product quality.

• Conduct training sessions to strengthen the skills and knowledge of team members.

• Work closely with stakeholders, including customers, to develop, implement, and sustain test programs.

• Provide technical direction on process enhancements and support the introduction of new projects.

• Support operations in resolving and improving technical or process-related production issues.

• Undertake any additional tasks assigned by the Reporting Officer.

• Actively contribute to Kaizen initiatives.

• Participate in ISO and RBA compliance activities.
  

Requirements:

• Diploma or Degree in Engineering or a related field.

• At least 5 years of relevant experience in server, rack, or manufacturing environments.

• Skilled in multitasking with the ability to meet deadlines.

• Solid understanding of testing methodologies and concepts.

• Knowledge of programming and debugging techniques.

• Proficiency in SAP and Linux.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to engg1@talenttradersg.com

EA License No: 13C6305

Reg. No.: R1985234 (GOH HOOI MING)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Location: Singapore

Employment Type: Full-Time

About The Company

We are a leading marine and offshore services provider specializing in ship repair, shipbuilding, vessel maintenance, marine engineering, and offshore projects. We are seeking a motivated and experienced Assistant QA Manager to support our Quality Assurance function and ensure compliance with industry standards, customer requirements, and regulatory obligations.

Job Summary

The Assistant QA Manager will assist in managing the Quality Assurance system, ensuring that all marine engineering, ship repair, fabrication, and offshore activities meet established quality standards. The role involves supporting audits, inspections, process improvements, and quality control initiatives across operations.

Key Responsibilities

Quality Management System

• Assist in maintaining and improving the Quality Management System (QMS) in accordance with ISO 9001 and company requirements.
• Ensure compliance with customer specifications, classification society requirements, and applicable marine regulations.
• Support document control activities, including procedures, work instructions, and quality records.

Audits & Compliance

• Plan and conduct internal quality audits.
• Support external audits by customers, certification bodies, and regulatory authorities.
• Monitor corrective and preventive actions (CAPA) and verify effectiveness.

Quality Assurance & Inspection

• Review inspection and test plans, quality procedures, and technical documentation.
• Coordinate with project teams, production, and QC inspectors to ensure quality requirements are met.
• Monitor fabrication, welding, piping, mechanical, and electrical works for compliance with standards and specifications.

Qualifications

• Diploma in Marine Engineering, Mechanical Engineering, Naval Architecture, Industrial Engineering, or related discipline.
• Minimum 3 to 5 years of QA/QC experience in shipbuilding, ship repair, offshore, marine engineering.

Technical Requirements

• Strong knowledge of ISO 9001 Quality Management Systems.
• Familiarity with marine and offshore industry standards.
• Experience with welding inspections, fabrication processes, and quality documentation.
• Knowledge of classification society requirements such as: Lloyd's Register; DNV Bureau Veritas; ABS.
• CSWIP 3.1 TWI Welding Inspector Certification preferred

Salary:   SGD3,000.00 to 3,500.00

Interested candidates are invited to submit their updated resume, certifications, and expected salary for consideration.

1. Food Safety & Quality Management System

• Develop, implement, maintain, and continuously improve Food Safety Management Systems (FSMS) including HACCP, GMP, ISO 22000, SFA regulatory requirements, and internal quality procedures.
• Ensure all food manufacturing operations comply with company food safety policies, customer requirements, and regulatory standards.
• Review and update SOPs, work instructions, hygiene procedures, CCP records, and quality documentation regularly.

2. Production & Operational Oversight

• Work closely with Production team to ensure daily operations comply with food safety, hygiene, and quality requirements.
• Perform routine production floor inspections to ensure proper housekeeping, hygiene practices, operational discipline, and process control.
• Hands-on understanding and operation of food processing and packaging machinery to ensure proper cleaning, sanitation, maintenance awareness, and operational compliance.
• Monitor production processes including thawing, marination, mincing, packing, labeling, metal detection, temperature control, storage, and dispatch operations.
• Assist production team in troubleshooting process deviations, hygiene issues, and operational non-conformities.

3. Hygiene, Sanitation & Cleaning Management

• Oversee and verify cleaning and sanitation procedures for processing equipment, utensils, production rooms, chillers, freezers, and common areas.
• Ensure proper implementation of cleaning schedules, chemical usage, sanitation verification, and pest control programs.
• Conduct pre-operation and post-cleaning inspections to ensure production readiness and hygiene compliance.
• Educate and enforce proper personal hygiene and food handling practices among all staff.

4. Audits, Compliance & Inspections

• Conduct internal audits, GMP inspections, glass & brittle plastic inspections, hygiene inspections, and process verification checks.
• Coordinate and support external audits and inspections by customers, certification bodies, SFA, and other regulatory authorities.
• Prepare corrective and preventive action plans (CAPA) and follow up on audit findings until closure.
• Ensure traceability systems and mock recall exercises are properly maintained and executed annually.

5. Quality Assurance & Complaint Investigation

• Investigate customer complaints, product non-conformance, foreign matter cases, and food safety incidents.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Monitor product quality consistency, sensory evaluation, raw material acceptance, and finished product specifications.
• Liaise with suppliers, production personnel, and management regarding quality-related matters.

6. Documentation & Record Management

• Maintain accurate QA records including CCP monitoring logs, temperature records, production checklists, sanitation records, calibration records, batch manufacturing records, and traceability documentation.
• Ensure proper filing, retention, and updating of all QA-related documents and reports.
• Prepare QA reports, trend analysis, and quality performance summaries for management review.

7. Laboratory & Product Verification

• Coordinate with external laboratories for microbiological, shelf-life, environmental swab, and product testing.
• Conduct daily physical, chemical, and sensory evaluations on raw materials and finished products.
• Monitor product specifications, labeling accuracy, allergen controls, and packaging integrity.

8. Training & Staff Development

• Conduct orientation and refresher training for production staff on GMP, food hygiene, SOPs, HACCP awareness, cleaning procedures, and workplace safety.
• Guide and supervise production personnel to ensure proper operational and hygiene practices are consistently followed.
• Assist management in evaluating production staff competency, discipline, hygiene awareness, and work performance.
• Support hiring, onboarding, and training of new production staff.

9. Cross-Functional Support

• Work closely with Production, Warehouse, Purchasing, and Management teams to improve operational efficiency and food safety standards.
• Participate in continuous improvement initiatives to reduce wastage, contamination risks, customer complaints, and operational errors.
• Assist management in implementing new processes, products, equipment validation, and factory improvement projects.

10. Other Duties

• Perform any other duties or responsibilities assigned by Management.

Typical Requirements

Education

• Diploma or Degree in Food Science, Food Technology, Biotechnology, Quality Assurance, or related field.

Experience

• Minimum 3–5 years of experience in food manufacturing, central kitchen, meat processing, seafood processing, or related food industry environment.
• Experience in HACCP, GMP, ISO 22000, BRC, or FSSC food safety systems preferred.
• Hands-on operational experience in production environments is highly advantageous.

Technical Knowledge

• Strong understanding of:
• HACCP & CCP monitoring
• GMP & hygiene standards
• Food manufacturing operations
• Cleaning & sanitation procedures
• Food traceability & recall systems
• Temperature control & cold chain management
• Root cause analysis & CAPA
• SFA food regulations

Skills & Competencies

• Strong leadership and communication skills.
• Able to work independently and under pressure in fast-paced manufacturing environments.
• Hands-on, proactive, and willing to work on production floor.
• Good problem-solving and staff training capability.
• Computer literacy in Microsoft Office and QA documentation systems.

Certifications

• Food Hygiene Officer / Food Hygiene Course Level 3 preferred.
• HACCP certification preferred.
• Internal Auditor certification is an advantage