Total 84 communications manager job vacancies in PR / Media / Communications category in Hong Kong

Responsibilities 

• Always-on learning from colleagues and professionals that surround you. 
• Reporting to a Team Leader that can inspire you to grow both personally and professionally. 
• Servicing and managing blue-chip clientele, providing astute counsel through a range of Public Relations tactics and campaign strategy/ideation. 
• Hands-on approach to the PR landscape, developing stories and building bridges with the media for our clients.  
• Supporting team members in daily tasks with the ability to multitask on a range of different clients. 

 Knowledge, Skills & Abilities 

• Someone articulate with excellent written and verbal communication skills, with the ability to think creatively.
• A resourceful problem-solver; a GO-getter who rarely takes “no” for an answer. Someone who constantly maintains a “can-do” hustle attitude, with a passion for brands and making them stand out.
• Good interpersonal skills to interact effectively at all levels.
• An effective multitasker with demonstrated ability to manage multiple brands, each with a different customer demographic, thus with varying requirements. Yet detail oriented, self-motivated and eager to learn.
• Hands-on, street-smart, tech savvy and comfortable rolling up your sleeves with an ability to adapt quickly to situations.
• Independent, industrious, resourceful, able to work with minimum supervision, yet working as part of a team.
• Possesses knowledge of the media industry, and able to converse comfortably with the media and Influencers.

Qualifications 

• Degree from an accredited university with at least 1-2 years of working experience in a PR agency, with a clear understanding of the communications function and process.
• Excellent command of written and spoken English and Bahasa Malaysia.
• Good communications, interpersonal, leadership and management skills.

If you have that fiery cili padi passion to be the best, if you thrive in an environment where your opinions are valued, your ideas are treasured and your accomplishments are not only celebrated, but rewarded, we’d love to hear from you!

Perks & Benefits

• Bonus
• Handphone allowance and travel claims
• Staggered working hours
• Smart casual dress code
• Regular company/team activities
• Medical/dental
• Annual leave
• Personal development opportunities

ROLE DESCRIPTION

The Social Media Manager is responsible for generating unique and engaging content (text and video) to share with followers, as well as managing posts and responding to the queries or comments of followers on social media platforms. You will assist in cohesively managing our client's image in order to achieve marketing goals.

You are expected to remain current on social media and online/digital trends and technologies. Your communication skills should be excellent, meaning you can communicate our client's views creatively and innovatively. You should manage our clients social media with a goal of customer engagement and high levels of web traffic.

RESPONSIBILITIES

• Oversee and QC visual production for content calendars, social copy, social media ads and community management.
• Create strategies for upcoming campaigns and always-on execution for potential and existing brands.
• Advise, nurture and train team members in becoming best in class social media strategists and content creators.
• Actively contribute solutions to improve processes and practices.
• Identify social KPIs and metrics.
• Ensure timely development and execution of plan, campaigns and projects.
• Research current trends in benchmark and audience preferences.
• Remain current on popular technologies and trends in social media, design tools and applications.

JOB REQUIREMENTS

• Proven work experience in Social Media in an agency or client.
• Hands-on experience in content creation and client management.
• Excellent skills in the following areas:
• Copywriting
• Communication
• Analysis
• Multi-tasking
• Ability to deliver creative social media content (Facebook, Instagram, X, LinkedIn, TikTok, etc.).
• In-depth knowledge of all social media channels and online marketing tools.

If you have that fiery cili padi passion to be the best, if you thrive in an environment where your opinions are valued, your ideas are treasured and your accomplishments are not only celebrated, but rewarded, we’d love to hear from you!

Perks & Benefits

• Bonus
• Handphone allowance and travel claims
• Staggered working hours
• Smart casual dress code
• Regular company/team activities
• Medical/dental
• Annual leave
• Personal development opportunities

Job description:

Brand Marketing Manager

Location: Kuala Lumpur, Malaysia, On-site.

Department: Marketing

Reports To: Head of Marketing, Continuum Hospitality Group

Experience: Minimum 4–6 years in Brand Management, preferably in F&B, Hospitality, or Luxury Brands.

About Continuum Hospitality Group

Continuum Hospitality Group is one of Malaysia’s fastest-growing F&B groups, managing a diverse portfolio of distinctive restaurant brands including Spice Guys, Cili Kampung, Kikyo, Kyo KL, Benihana, Dash at Desaru, and more.

With a vision to expand across Southeast Asia, Continuum Hospitality Group is building a hospitality ecosystem that champions innovation, experience design, and brand scalability. Our brands span across dining, nightlife, and lifestyle concepts — each crafted with precision to deliver memorable experiences and sustainable growth.

About the Role

We are seeking an experienced and commercially astute Brand Manager to lead and grow a portfolio of 2 to 4 distinctive brands under the Continuum Hospitality Group. This portfolio will encompass a mix of concepts, including All-Day Dining, Fine Dining, and Nightlife/Lifestyle venues. The Brand Manager will act as the primary brand custodian for their assigned portfolio, responsible for steering positioning, visibility, and profitability while ensuring the brand experience remains consistent, relevant, and aspirational across all touchpoints.

Key Responsibilities

• Brand Leadership & Portfolio Ownership

Serve as the primary brand custodian for 2-4 assigned brands, ensuring seamless alignment between the brand's philosophy, positioning, marketing initiatives, and operational execution.

Translate brand philosophy into actionable marketing initiatives that drive awareness, reputation, and revenue.

Uphold brand standards across all touchpoints, including digital, in-store, media, and partnerships, adapting strategies for different formats (e.g., luxury fine dining vs. high-energy nightlife).

Monitor brand health metrics, guest insights, and reservation trends to guide strategic decisions and optimize brand investments.

• Marketing Strategy & Execution

Develop and implement annual brand and marketing plans for the assigned portfolio that support sales targets and growth objectives.

Collaborate with the Head of Marketing and digital subsidiary/agencies to translate strategy into effective campaigns, promotions, and digital executions.

Plan and oversee offline marketing activations, including seasonal campaigns, menu launches, exclusive events, media/influencer tasting sessions, and activation of nightlife/lifestyle events.

Build and maintain strong relationships with media partners, influencers, and community stakeholders to strengthen share of voice and brand relevance.

• Cross-Functional & Stakeholder Management

Act as the key liaison between internal stakeholders (culinary, operations, marketing, finance) and external vendors or agencies, ensuring clear communication, feedback, and adherence to project timelines.

Work closely with outlet managers and operations teams across dining and nightlife concepts to ensure the brand narrative is consistently delivered in the guest experience.

Demonstrate sound judgment in balancing brand equity with commercial goals and ensure brand messaging supports both guest engagement and business outcomes.

• Professionalism & Accountability (Ownership Mandate)

Ownership and Proactiveness: Take full ownership of all assigned brands and tasks; proactively drive campaign planning and strategies without requiring micromanagement or constant hand-holding.

Communication & Reporting: Ensure all internal and external communication is well-managed and timely. Provide solid, proper, and actionable updates and recaps (WIP/MOMs) to the HOD.

WIP Leadership: Spearhead and lead Work-In-Progress (WIP) meetings for the assigned brand portfolio, dictating direction and managing team timelines.

Responsiveness: Be responsive during working hours, acknowledging that you are holding a senior, managerial position requiring continuous engagement with tasks and stakeholders.

• Working Hours & Flexibility

Standard Working Hours: Monday to Friday, 10:00 am to 7:00 pm.

Operational Flexibility: Due to the nature of F&B and Nightlife, the employee must be flexible to work on weekends, public holidays, or irregular hours when necessary.

Adjusted Event Hours (Nightlife Focus): If required to be present for events (e.g., in a bar/club) or marketing shoots/activities outside the office, the following protocols apply:

You are advised to be on-site for 1-2 hours to ensure work is done (e.g., event set-up, media checks).

You must inform the HOD of your activity through the right communication channels.

You are eligible to report to the office the next working day with adjusted hours, from 3:00 pm till 7:00 pm. based on prior agreements with HOD on a case-to-case basis.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code

HURAIAN PERANAN

Pengurus Media Sosial bertanggungjawab untuk menghasilkan kandungan (teks dan video) yang unik dan menarik untuk dikongsi dengan pengikut, serta mengurus siaran dan menjawab pertanyaan atau komen pengikut di platform media sosial. Anda akan membantu dalam mengurus imej pelanggan kami secara kohesif untuk mencapai matlamat pemasaran.

Anda dijangka sentiasa mengikuti perkembangan media sosial dan trend serta teknologi dalam talian/digital. Kemahiran komunikasi anda haruslah cemerlang, bermakna anda boleh menyampaikan pandangan pelanggan kami secara kreatif dan inovatif. Anda harus mengurus media sosial pelanggan kami dengan matlamat penglibatan pelanggan dan tahap trafik web yang tinggi.

TANGGUNGJAWAB

• Menyelia dan menilai kualiti penghasilan visual untuk kalendar kandungan, salinan sosial, iklan media sosial dan pengurusan komuniti.
• Cipta strategi untuk kempen akan datang dan pelaksanaan yang sentiasa berterusan untuk jenama yang berpotensi dan sedia ada.
• Menasihati, memupuk dan melatih ahli pasukan untuk menjadi ahli strategi media sosial dan pencipta kandungan yang terbaik dalam kelasnya.
• Menyumbang secara aktif penyelesaian untuk menambah baik proses dan amalan.
• Kenal pasti KPI dan metrik sosial.
• Memastikan pembangunan dan pelaksanaan pelan, kempen dan projek tepat pada masanya.
• Kaji trend semasa dalam penanda aras dan pilihan khalayak.
• Kekal mengikuti perkembangan teknologi dan trend popular dalam media sosial, alatan reka bentuk dan aplikasi.

KEPERLUAN KERJA

• Pengalaman kerja yang terbukti dalam Media Sosial di agensi atau pelanggan.
• Pengalaman langsung dalam penciptaan kandungan dan pengurusan pelanggan.
• Kemahiran cemerlang dalam bidang berikut:
• Penulisan Iklan
• Komunikasi
• Analisis
• Pelbagai tugas
• Kebolehan untuk menyampaikan kandungan media sosial yang kreatif (Facebook, Instagram, X, LinkedIn, TikTok, dll.).
• Pengetahuan mendalam tentang semua saluran media sosial dan alat pemasaran dalam talian.

Jika anda mempunyai semangat cili padi yang berapi-api untuk menjadi yang terbaik, jika anda berkembang maju dalam persekitaran di mana pendapat anda dihargai, idea anda dihargai dan pencapaian anda bukan sahaja diraikan, tetapi juga diberi ganjaran, kami ingin mendengar daripada anda!

Faedah & Kebaikan

• Bonus
• Elaun telefon bimbit dan tuntutan perjalanan
• Waktu kerja berperingkat
• Kod pakaian kasual pintar
• Aktiviti syarikat/pasukan tetap
• Perubatan/pergigian
• Cuti tahunan
• Peluang pembangunan peribadi

職位描述

社群媒體經理負責創作獨特且引人入勝的內容（文字和影片）與粉絲分享，並管理社群媒體平台上的帖子，回覆粉絲的提問或評論。您將協助客戶全面管理品牌形象，以實現行銷目標。

您需要密切關注社群媒體和網路/數位趨勢及科技。您的溝通能力必須出色，能夠以創意和創新的方式傳達客戶的觀點。您需要管理客戶的社群媒體帳號，目標是提升客戶參與度並增加網站流量。

職責

• 負責監督和品質控制內容日曆、社群媒體文案、社群媒體廣告和社群管理的視覺製作。
• 為即將開展的行銷活動制定策略，並為潛在品牌和現有品牌持續執行策略。
• 指導、培養和培訓團隊成員，使其成為一流的社群媒體策略師和內容創作者。
• 積極貢獻解決方案，以改善流程和實踐。
• 確定社交關鍵績效指標和衡量標準。
• 確保計劃、活動和項目及時制定和執行。
• 研究基準和受眾偏好的最新趨勢。
• 密切關注社交媒體、設計工具和應用程式領域的流行技術和趨勢。

職位要求

• 在代理公司或客戶公司擁有社交媒體方面的實際工作經驗。
• 具備內容創作和客戶管理的實務經驗。
• 在以下領域擁有卓越的技能：
• 文案撰寫
• 溝通
• 分析
• 多工處理
• 能夠製作創意社群媒體內容（Facebook、Instagram、X、LinkedIn、TikTok 等）。
• 深入了解所有社群媒體管道和網路行銷工具。

如果你擁有像辣椒一樣熾熱的熱情去做到最好，如果你喜歡在一個重視你的意見、珍惜你的想法、慶祝你的成就並給予獎勵的環境中茁壯成長，我們很樂意收到你的來信！

福利待遇

• 獎金
• 手機補貼和旅費報銷
• 錯峰工作時間
• 商務休閒服裝要求
• 公司/團隊例行活動
• 醫療/牙科
• 年假
• 個人發展機會

職責

• 不斷向身邊的同事和專業人士學習。
• 向能夠激勵你個人和職業發展的團隊領導者報告工作。
• 服務和管理藍籌客戶，透過一系列公共關係策略和活動策略/創意提供精闢的建議。
• 我們以務實的態度對待公關領域，為客戶打造故事，並與媒體建立連結。
• 協助團隊成員完成日常任務，並能同時處理多個不同客戶的專案。

知識、技能和能力

• 具備優秀的書面和口頭溝通能力，以及創造性思考能力。
• 一位足智多謀的問題解決者；一位積極進取、很少接受「不」的答案的人。一位始終保持積極進取、充滿熱情，致力於品牌建立並使其脫穎而出的人。
• 具備良好的人際溝通能力，能與各級人員有效溝通。
• 一位高效的多工處理者，具備管理多個品牌的能力，每個品牌都有不同的客戶群，因此需求也各不相同。同時，他注重細節，積極主動，渴望學習。
• 務實肯幹，精通街頭智慧，熟悉科技，能擼起袖子工作，並能迅速適應各種情況。
• 獨立自主、勤奮努力、足智多謀，能夠在最少的監督下工作，同時也能作為團隊的一員開展工作。
• 具備媒體產業知識，能夠與媒體和有影響力人士進行順暢的交流。

資格

• 擁有認可大學的學位，並在公關公司至少有 1-2 年的工作經驗，對傳播職能和流程有清晰的了解。
• 精通英語和馬來語的讀寫和口語能力。
• 良好的溝通、人際溝通、領導和管理能力。

如果你擁有像辣椒一樣熾熱的熱情去做到最好，如果你喜歡在一個重視你的意見、珍惜你的想法、慶祝你的成就並給予獎勵的環境中茁壯成長，我們很樂意收到你的來信！

福利待遇

• 獎金
• 手機補貼和旅費報銷
• 錯峰工作時間
• 商務休閒服裝要求
• 公司/團隊例行活動
• 醫療/牙科
• 年假
• 個人發展機會

Tanggungjawab

• Sentiasa belajar daripada rakan sekerja dan profesional yang berada di sekeliling anda.
• Melapor kepada Ketua Pasukan yang boleh memberi inspirasi kepada anda untuk berkembang secara peribadi dan profesional.
• Melayan dan mengurus pelanggan cip biru, menyediakan nasihat yang bijak melalui pelbagai taktik Perhubungan Awam dan strategi/idea kempen.
• Pendekatan langsung terhadap landskap PR, membangunkan cerita dan membina hubungan dengan media untuk pelanggan kami.
• Menyokong ahli pasukan dalam tugasan harian dengan keupayaan untuk melakukan pelbagai tugasan pada pelbagai pelanggan yang berbeza.

Pengetahuan, Kemahiran & Kebolehan

• Seseorang yang fasih bertutur dengan kemahiran komunikasi bertulis dan lisan yang cemerlang, serta berupaya berfikir secara kreatif.
• Seorang penyelesai masalah yang bijak; seorang yang sentiasa berusaha dan jarang menerima jawapan "tidak". Seseorang yang sentiasa mengekalkan sikap "boleh buat", dengan minat terhadap jenama dan menonjolkan mereka.
• Kemahiran interpersonal yang baik untuk berinteraksi secara berkesan di semua peringkat.
• Seorang yang cekap melakukan pelbagai tugas dengan kebolehan yang terbukti dalam mengurus pelbagai jenama, setiap satu dengan demografi pelanggan yang berbeza, justeru dengan keperluan yang berbeza-beza. Namun berorientasikan perincian, bermotivasi diri dan bersemangat untuk belajar.
• Berkemahiran tinggi, pintar jalanan, celik teknologi dan selesa menyingsing lengan baju serta kebolehan menyesuaikan diri dengan cepat terhadap situasi.
• Berdikari, rajin, bijak, mampu bekerja dengan pengawasan yang minimum, namun bekerja sebagai sebahagian daripada pasukan.
• Mempunyai pengetahuan tentang industri media, dan mampu berbual dengan selesa dengan media dan Influencer.

Kelayakan

• Ijazah dari universiti yang diiktiraf dengan sekurang-kurangnya 1-2 tahun pengalaman kerja dalam agensi PR, dengan pemahaman yang jelas tentang fungsi dan proses komunikasi.
• Penguasaan yang sangat baik dalam Bahasa Inggeris dan Bahasa Malaysia secara bertulis dan lisan.
• Kemahiran komunikasi, interpersonal, kepimpinan dan pengurusan yang baik.

Jika anda mempunyai semangat cili padi yang berapi-api untuk menjadi yang terbaik, jika anda berkembang maju dalam persekitaran di mana pendapat anda dihargai, idea anda dihargai dan pencapaian anda bukan sahaja diraikan, tetapi juga diberi ganjaran, kami ingin mendengar daripada anda!

Faedah & Kebaikan

• Bonus
• Elaun telefon bimbit dan tuntutan perjalanan
• Waktu kerja berperingkat
• Kod pakaian kasual pintar
• Aktiviti syarikat/pasukan tetap
• Perubatan/pergigian
• Cuti tahunan
• Peluang pembangunan peribadi

What You'll Actually Do

• Support media outreach: draft pitch emails, compile media lists, and help coordinate journalist and influencer engagements
• Research and prepare media monitoring reports and coverage summaries for clients
• Assist with event planning and on-ground coordination for client activations, media previews, and press conferences
• Help create content for social media channels, press materials, and client presentations
• Conduct industry and competitor research to support new business pitches and client strategy
• Contribute to influencer and KOL campaign coordination, from shortlisting to tracking deliverables

What We're Looking For

• Currently pursuing or recently completed a Diploma/Degree in Communications, Public Relations, Journalism, Marketing, or related fields
• Strong written and spoken English
• Comfortable working with Google Workspace (Docs, Sheets, Slides) and Canva
• Curious about media, brands, and what makes a story newsworthy
• Able to commit full-time for a minimum of 3 months (6 months preferred)
• A good attitude and genuine willingness to learn matters more than a polished resume

Bonus if you have

• Basic photo or video editing skills (CapCut, Adobe tools, or similar)
• An interest in lifestyle, food, or retail brands
• Experience running your own social media accounts or content projects (school projects count)

What You'll Get

• Hands-on experience working with recognised national brands, not hypothetical case studies
• Direct mentorship from senior team members across PR, media relations, and events
• A reference letter and portfolio-worthy work upon completion
• Exposure to the full spectrum of agency life: media pitching, events, influencer campaigns, crisis prep, and client management

Role Overview

We are looking for a creative, commercially minded and hands-on Social Media Assistant Manager / Manager to lead and execute the brand’s social media presence across key digital platforms. This role will be responsible for building brand awareness, driving engagement, supporting traffic/conversion objectives, and ensuring content aligns with the overall brand direction. The ideal candidate understands both content storytelling + performance mindset and can work effectively in a lean, fast-moving environment.

This is an individual contributor role to begin with, requiring a proactive and hands-on individual who is comfortable balancing strategy, execution, creator relationship management, and cross-functional collaboration.

Key Responsibilities

1) Social Media Strategy & Planning

• Develop and execute the brand’s social media strategy aligned with business and marketing goals

• Own monthly social media calendar across key campaigns, launches and seasonal moments

• Identify content opportunities across organic, trend-led and always-on communication

• Ensure platform-specific strategies across Instagram, TikTok, Facebook, LinkedIn (where relevant)

• Recommend improvements based on platform shifts, consumer behavior and competitor movements

2) Content Creation & Execution

• Lead end-to-end social content planning including reels, short-form videos, static assets, UGC, BTS and campaign storytelling

• Brief internal creative/design teams on content requirements

• Support simple in-house content creation including quick edits, reactive content and trend-led assets

• Ensure brand consistency across copy, visual tone and storytelling

• Optimize content mix for awareness, engagement and conversion

3) Community Management, Influencer Marketing & Brand Advocacy

• Manage day-to-day community engagement including comments, DMs, customer conversations and social interactions while maintaining brand tone of voice

• Identify, research and build a pipeline of relevant content creators, influencers, KOLs and brand advocates aligned with the brand’s positioning and audience

• Manage end-to-end creator outreach, seeding, gifting, relationship management and partnership coordination

• Build and maintain strong relationships with creators, agencies and external partners to support ongoing collaborations

• Support influencer-led campaigns across product launches, seasonal collections and brand storytelling moments

• Coordinate seeding calendars, product movement and collaboration timelines with internal teams

• Identify UGC, advocacy opportunities and community-led content that can strengthen social presence and brand trust

• Evaluate creator fit based on audience quality, content relevance and brand alignment, not just follower count

• Track creator and partnership performance including engagement, reach, quality and overall contribution

4) Social Growth, Events & Activations

• Support social-led traffic, engagement, awareness and brand affinity growth

• Coordinate brand events, store activations, launch events and experiential opportunities involving influencers, creators and community partners

• Identify opportunities for partnerships, social activations and community-led brand experiences

• Work closely with Marketing, Retail, Public Relation, E-commerce and Creative teams to ensure campaigns and activations are aligned

• Support seasonal campaigns, collaborations and major brand initiatives through social-first storytelling

5) Performance Tracking & Reporting

• Track KPIs such as engagement, reach, follower growth, saves, CTR, traffic and conversion contribution

• Analyze best-performing content formats, creator performance and audience behavior

• Share monthly reports, insights and optimization recommendations

• Monitor competitor and category trends regularly

• Use data to refine content, creator strategy and campaign direction

Requirements

- 4–5+ years experience in Social Media / Digital Content / Brand Marketing

- Experience in fashion, lifestyle, retail, e-commerce or consumer-led brands preferred

- Strong understanding of Instagram, TikTok, Meta ecosystem and evolving social trends

- Comfortable balancing strategy + execution (not just planning)

- Good eye for aesthetics, storytelling and social-first content

- Strong copywriting and communication skills

- Familiarity with Canva, CapCut, Adobe Suite or basic editing tools

- Experience with scheduling/reporting tools (Meta Business Suite, Sprout, Hootsuite etc.)

- Analytical mindset with understanding of engagement, traffic and performance metrics

- Experience in influencer outreach, seeding and creator relationship management is a strong advantage

- Comfortable coordinating campaigns, activations and external relationships

- Highly organized and comfortable working in lean, fast-paced environments

- Self-starter with a proactive and hands-on approach

1. Lead and supervise all Events, Feedback, Temporary Occupation Licence (TOL) and Plant-A-Tree (PAT)Programme Management Services.
2. Manage manpower deployment, scheduling and resource planning.
3. Monitor service delivery and ensure compliance with KPIs and service standards.
4. Oversee event booking management and venue administration activities.
5. Manage feedback case performance and ensure timely case closure.
6. Coordinate with project representatives, stakeholders and external agencies.
7. Review monthly reports, analytics and performance dashboards.
8. Conduct quality assurance checks and process improvement initiatives.
9. Handle escalated operational issues and customer complaints.
10. Prepare management reports, meeting materials and presentations.
11. Lead monthly review meetings.
12. Ensure compliance with policies, SOPs and confidentiality requirements.

Requirements

1. A University Degree in Venue/Events/Hospitality and Tourism Management, Mass Communications, Communications and New Media, Marketing, Business Administration or related discipline.
2. At least five (5) years of experience in events or venue management, marketing, hospitality, customer service management, call centre management or quality service management.
3. Strong leadership abilities and exceptional organisational and time management skills.
4. Able to multitask and remain calm in stressful situations.
5. Excellent command of English.
6. Great interpersonal skills and communication abilities.
7. Responsible and independent.
8. Able to thrive in a fast-paced environment and adapt to changes.
9. Experience in data analytics and/or organisation development preferred.
10. Able to work on Weekends and Public Holidays.

Responsibilities:

• Lead end-to-end management of projects and events (virtual, hybrid, live), including planning, budgeting, programme design, and execution to meet business objectives
• Build and maintain strong relationships with clients, stakeholders, and suppliers, while identifying upselling opportunities and ensuring high client satisfaction
• Coordinate and lead project teams by assigning roles based on strengths, fostering collaboration, and mentoring team members for performance and development
• Conduct pre- and post-event briefings, leveraging data analysis and market insights to improve outcomes and drive continuous improvement
• Ensure adherence to processes, support cross-functional teams, and represent the organisation at industry events and networking platforms
• Manage project financials, including budgeting, cost control, and validation of income and expenditure to ensure profitability
• Oversee supplier management, including negotiations, contract arrangements, and service delivery performance
• Maintain accurate documentation and update project management tools and systems to ensure operational efficiency and data integrity

Qualifications:

• Minimum of 5 years’ experience in the meetings and events industry
• Proven track record in planning and delivering large-scale virtual and in-person events across APAC and international markets
• Experienced in budget management, financial planning, and cost control
• Strong interpersonal and leadership capabilities with the ability to engage stakeholders effectively
• Willingness to travel for site inspections and on-site event execution as required
• Good knowledge of local hotels, venues, and event sites suitable for international clients
• Demonstrates strong problem-solving skills and professional presentation
• Able to work independently as well as collaboratively within a team environment
• Capable of motivating, mentoring, and developing team members

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Core duties and responsibilities include:

• Strategy & Planning: Develop overarching digital marketing plans, including SEO/SEM, content, social media, and paid advertising (PPC) campaigns.
• Campaign Management: Oversee the execution of marketing initiatives from start to finish, ensuring alignment with overall business goals.
• Budget Oversight: Allocate and manage marketing budgets across various platforms to maximize Return on Investment (ROI).
• Analytics & Reporting: Track key performance indicators (KPIs) using tools like Google Analytics, providing actionable reports to stakeholders.
• Team Leadership: Lead, mentor, and collaborate with cross-functional teams—such as content creators, SEO specialists, and graphic designers.
• Conversion Optimization: Improve website user experience (UX) and landing pages to optimize lead generation and sales conversion rates

Responsibilities:

• Lead end-to-end management of projects and events (virtual, hybrid, live), including planning, budgeting, programme design, and execution to meet business objectives
• Build and maintain strong relationships with clients, stakeholders, and suppliers, while identifying upselling opportunities and ensuring high client satisfaction
• Coordinate and lead project teams by assigning roles based on strengths, fostering collaboration, and mentoring team members for performance and development
• Conduct pre- and post-event briefings, leveraging data analysis and market insights to improve outcomes and drive continuous improvement
• Ensure adherence to processes, support cross-functional teams, and represent the organisation at industry events and networking platforms
• Manage project financials, including budgeting, cost control, and validation of income and expenditure to ensure profitability
• Oversee supplier management, including negotiations, contract arrangements, and service delivery performance
• Maintain accurate documentation and update project management tools and systems to ensure operational efficiency and data integrity

Qualifications:

• Minimum of 5 years’ experience in the meetings and events industry
• Proven track record in planning and delivering large-scale virtual and in-person events across APAC and international markets
• Experienced in budget management, financial planning, and cost control
• Strong interpersonal and leadership capabilities with the ability to engage stakeholders effectively
• Willingness to travel for site inspections and on-site event execution as required
• Good knowledge of local hotels, venues, and event sites suitable for international clients
• Demonstrates strong problem-solving skills and professional presentation
• Able to work independently as well as collaboratively within a team environment
• Capable of motivating, mentoring, and developing team members

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

About the Role

We are looking for a Global Social Media & Community Operations Executive to help grow and manage our global online presence and user communities.

This role will focus on global social media operations, community engagement, localization, and user growth across different regions and markets.

You will be responsible for community growth, user engagement, content operations, user feedback collection, and helping improve brand awareness globally.

Experience in internet products, travel tech, startups, or cross-border businesses is highly preferred.

Responsibilities

Social Media Operations

• Manage and operate company social media accounts across different regions and markets
• Create engaging content and localized community campaigns
• Plan and execute content calendars and growth initiatives
• Monitor platform trends, user behaviors, and localized market insights
• Support influencer/KOL collaborations and community seeding activities

Community Growth & Engagement

• Build and maintain active user communities globally
• Engage with users through comments, discussions, and community channels
• Recruit and manage beta testers, ambassadors, and early users
• Improve community engagement, retention, and user trust

Localization & Market Adaptation

• Support localized social media and community strategies for different countries and regions
• Help adapt content, communication styles, and campaigns for local audiences
• Collect regional user insights and market feedback

User Feedback & Product Insights

• Collect and organize real user feedback from social platforms and communities
• Identify user pain points and product improvement opportunities
• Work closely with product, growth, and operations teams to improve user experience
• Prepare simple reports summarizing user insights and market trends

Brand & Reputation Management

• Help improve global brand awareness and online reputation
• Maintain positive relationships with users and communities
• Handle basic moderation, issue escalation, and community sentiment management

Requirements

• Familiar with global social media ecosystems and online communities
• Strong understanding of internet culture and community behavior
• Experience in social media operations, community management, or content operations is preferred
• Self-driven, proactive, and comfortable working in a fast-paced startup environment
• Able to communicate with international users and communities

Bonus Points

• Experience in localization or international market operations
• Experience managing online communities or social media growth
• Experience in travel, eSIM, SaaS, fintech, or internet products
• Understanding of growth marketing, user acquisition, or KOL operations
• Experience working with global users or international markets

Job Details:

• Contract Duration:  1 year 

• Location: near to MRT Novena

• Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm

• Salary Range: $3,800- $4,800

Job Scope:

International Event Implementation

• Manage end-to-end coordination of international events, including vendor management, timelines, and deliverables to ensure smooth execution

• Oversee participant logistics such as RSVP tracking, travel coordination, and on-site event operations

• Support post-event processes, including documentation of outcomes and follow-up actions for relevant workstreams

General Support

• Assist in coordinating initiatives across One Health-related areas, including planning and administrative support

• Prepare communication materials and support the organisation of workshops, meetings, and capacity-building activities

• Provide secretariat support, including scheduling, documentation, note-taking, and research or briefing materials where required

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394  • EA Registration No. R23117223 (Poh Siew Ling)