Total 265 tech support job vacancies in Others category in Hong Kong

*Only Native Singaporeans Will Be Considered*

Job Description
This role focuses on Day 2 operations for Drupal CMS platforms in a consulting environment. You will be responsible for ensuring Drupal platforms remain stable, secure, compliant, and well-run after go-live, supporting multiple client systems and projects, often in regulated, air-gapped on-premises environments. There is also potential for the role to expand into Day 2 administration of Neo4j graph database platforms, subject to confirmation. Training will be provided and the anticipated workload for Neo4j in the first year is expected to be minimal.

Key Responsibilities

1. Platform Operations & Day 2 Support

1. Provide Day 2 operational support for Drupal CMS platforms, including Drupal application instances, web servers (Apache/Nginx), PHP runtime, and MySQL/MariaDB databases.
2. Monitor platform health, availability, and performance across the Drupal application stack and supporting infrastructure.
3. Perform routine operational checks and maintenance activities across Drupal sites, databases, and Linux server environments.
4. Support platform upgrades, Drupal core and module updates, security patches, and hotfixes in accordance with change management processes

2. User & Project Onboarding / Offboarding

• Execute user onboarding and offboarding activities across Drupal platforms (user accounts, roles, permissions, content access controls).
• Support project and environment onboarding, including setup of Drupal sites, database schemas, GitLab repositories, and deployment pipeline configurations.
• Ensure access provisioning follows least-privilege and security policies across all application tiers.
• Maintain accurate access and entitlement records for Drupal CMS users and service accounts.

3. Service Requests (SR) & Change Requests (CR)

• Handle Service Requests (SRs) such as access requests, Drupal configuration changes, content type modifications, taxonomy updates, and operational queries.
• Support Change Requests (CRs) including Drupal module updates, configuration changes, database tuning, web server adjustments, and controlled enhancements.
• Participate in impact assessments, implementation planning, and post-change validation for platform changes.
• Ensure changes follow agreed ITSM, governance, and approval workflows.

4. Platform Maintenance & Housekeeping

• Perform regular platform housekeeping activities (application log management, Drupal cache clearing, database maintenance, storage cleanup, SSL/TLS certificate renewals where applicable).
• Support backup and restore procedures for Drupal databases, file systems (public/private files), and application configurations, and assist with DR readiness activities.
• Manage and monitor CI/CD pipelines in GitLab for Drupal deployments, ensuring build and deployment processes remain operational.
• Maintain platform configuration documentation and operational runbooks for Drupal environments.
• Assist in audits, compliance checks, and evidence collection when required.

5. Security, Compliance & Regulated Environments

• Operate within air-gapped, on-premises environments with strict security and operational controls.
• Apply Drupal security advisories, PHP updates, and web application security hardening measures in a timely manner.
• Adhere to client security standards, SOPs, and access controls across Drupal, database, and Linux server layers.
• Work closely with infrastructure, security, and governance teams to resolve operational issues.
• Ensure operational activities comply with client and regulatory requirements.

6. Consulting & Stakeholder Collaboration

• Work as part of a multi-project consulting delivery team, supporting multiple Drupal platforms and clients.
• Communicate clearly with project managers, architects, engineers, and client operations teams.
• Escalate risks, incidents, and operational concerns in a timely and structured manner.
• Contribute to continuous improvement of operational processes and standards.

Required Experience & Skills

Experience

• Minimum 2 years of relevant experience in platform administration, production support, or operations for Drupal CMS and/or web application platforms.

• Hands-on experience with the following (or similar platforms):

CMS Platform: Drupal 9/10 (site administration, configuration, module management, Drush CLI).
Database: MySQL / MariaDB (routine maintenance, backup/restore, basic query troubleshooting).
Web / Proxy: Apache HTTP Server or Nginx (configuration, virtual hosts, reverse proxy).
CI/CD: GitLab CI (pipeline management, deployment workflows, repository administration).
Operating System: Linux (required — server administration, file system management, service management).
Runtime: PHP (runtime configuration, performance tuning, version management).

Experience working in on-premises and/or air-gapped environments is required

Technical & Operational Skills

• Strong understanding of Drupal user access management, roles, permissions, and content access controls.
• Familiarity with MySQL/MariaDB database administration (backup/restore, routine maintenance, basic performance troubleshooting).
• Experience with GitLab CI/CD pipelines for application deployment and release management.
• Proficiency in Linux server administration (service management, log analysis, file permissions, cron jobs, basic scripting).
• Familiarity with ITSM processes (incident, service request, change management).
• Experience with patching, upgrades, and controlled changes in production Drupal environments.
• Ability to follow runbooks, SOPs, and operational checklists.
• Basic troubleshooting skills across Drupal application, web server, database, and PHP layers.

Soft Skills & Mindset

• Detail-oriented and operationally disciplined.
• Comfortable working in structured, regulated environments.
• Clear communicator, able to work with both technical teams and non-technical stakeholders.
• Able to manage multiple requests across platforms and projects.
• Consulting mindset: responsive, accountable, and client focused.

Nice to Have (Optional)

• Exposure to regulated sectors (public sector, defense, financial services, healthcare).
• Experience supporting air-gapped or high-security environments.
• Experience with Drupal Drush CLI for administration and maintenance tasks.
• Familiarity with Composer for PHP dependency management in Drupal projects.
• Experience with SSL/TLS certificate management and web application security hardening. Familiarity with caching layers (Redis, Varnish, CDN) and performance monitoring tools.
• Experience with containerised deployments (Docker) in production environments.
• Familiarity with Neo4j graph database administration (an advantage, though training will be provided).

As the company's "Chief of Operations," responsible for translating technological advantages into commercial success, building an efficient, robust, and scalable operating system, and being accountable for the company's overall business performance.

【Job Responsibilities】

1. Strategic

Decoding

& Business Execution

• Participate in company-level strategy formulation, leading the breakdown of strategic intent into quantifiable and executable annual business plans and operational goals.
• Establish an end-to-end business analysis and review mechanism, monitor key business indicators (covering the entire chain from R&D efficiency and supply chain turnover to sales receivables), provide timely warnings for deviations, and drive corrective actions to ensure the achievement of the company's annual business objectives.

2.

R&D

Efficiency &

Product Lifecycle Management

• Deeply engage in the product definition phase for chips, building an efficient communication bridge between Marketing and R&D to ensure product planning meets market demands while being technically feasible.
• Optimize the R&D process from Tape-out to Mass Production, establishing standardized project management systems (e.g., IPD) to resolve cross-departmental bottlenecks and improve tape-out success rates while reducing time-to-market.

3. Building a Globalized Supply Chain System

• Formulate and execute the company's supply chain strategy, constructing a multi-dimensional, highly secure supply chain layout to mitigate geopolitical and market fluctuation risks.
• Manage the development, evaluation, and relationship maintenance with core suppliers (Foundries, OSATs), fostering deep strategic partnerships to secure priority access to advanced process node capacity and competitive commercial terms.
• Lead capacity planning and forecasting, collaborating with Sales and Marketing to achieve accurate demand forecasting, optimize inventory turnover, ensure supply, and effectively control costs.

4. Quality Culture & Risk Compliance Management

• Build and promote a "Zero Defect" quality culture, establishing a comprehensive quality assurance system covering Design for Reliability, Supplier Quality Management, and Customer Anomaly Handling. Lead the closed-loop resolution of major quality issues.
• Identify and manage significant operational risks, establishing early warning and emergency response mechanisms to ensure business continuity.

5. Organizational Effectiveness & Talent

Pipeline

Development

• Lead the formation and management of core operational teams (e.g., Project Management, Supply Chain, Quality, Operations), building a high-execution, professional team.
• Break down departmental silos and enhance internal collaboration efficiency through process reengineering and organizational optimization. Foster a performance culture oriented towards results and driven by data.

【Job Requirements】

• Education Background: Bachelor's degree or above in Microelectronics, Electronic Engineering, Physics, Materials Science, or related engineering fields. An MBA is highly preferred, indicating a composite knowledge structure.
• Work Experience:
• 8+ years of experience in the semiconductor industry, with at least 3-5 years in a senior management role.
• Experienced in the entire process from 0-to-1 R&D and 1-to-N mass production of chip products. Experience managing operations for products with tens of millions in shipments is highly preferred.
• Candidates with operational management experience at renowned chip design companies or top-tier international semiconductor companies are preferred.
• Professional Skills:
• Deep understanding of the semiconductor industry chain's operation, with solid cooperative relationships and networks with major foundries and OSATs. Possess excellent business negotiation skills.
• Strong business acumen and data-driven decision-making ability, capable of identifying root causes of problems through operational data analysis.
• Core Competencies & Attributes:
• Extremely strong ability to work under pressure and integrate resources, capable of driving problem-solving in complex and uncertain situations.
• Global perspective and ability to adapt to cross-cultural work environments. Proficiency in English as a working language is preferred.
• Integrity, honesty, an entrepreneurial spirit, and a strong sense of mission, willing to grow together with the company.

Job Purpose:

To support the integration between Headquarters (HQ) and the newly acquired Singapore entity, and to assist in coordinating the establishment of a new China Joint Venture.

The role will act as a communication bridge between HQ and the Singapore company to ensure alignment in strategy, operations, and project implementation.

Key Responsibilities:

Serve as the main liaison between HQ and the Singapore entity to ensure smooth communication and operational alignment.

Support the post-acquisition integration process and implementation of HQ policies and reporting standards.

Assist in coordinating the setup and development of the new China Joint Venture, including project tracking and stakeholder coordination.

Work closely with internal teams and external partners to facilitate cross-border collaboration.

Prepare progress updates and reports for management.

Requirements:

Bachelor’s degree in Business, Management, or related field.

Minimum 3 years of relevant experience in regional coordination, project management, or business integration.

Strong communication and stakeholder management skills.

Proficiency in English and Chinese is preferred to support cross-border coordination.

Description

This role is for a Senior Application Manager (Temenos) with a deep understanding of private banking modules,

also acting as the application manager.

Responsibilities

∙Development and fucntional experience with T24 and TAFJ R23 or higher in a multi-company multi-

application server set-up

∙To be able to understand technical solution for the application (temenos / TAP / Infinity) so that he/she

can also contribute and lead functional discussions

∙To handle end to end of functional implementation of complex and custom-built solution

∙Work collaboratively with team to achieve goals. Experience working in a Safe Agile environment

∙Ensure Organization’s development standards and Banking best practices are followed in conjunction with

Temenos Applications

∙Impact assessment of all Temenos application changes and identify downstream impact

∙Ensure Design uses the correct integration patterns and formats

∙Ensure Design is fully scalable, reliable and resilient and Design is not creating any platform debt (or) using

any obsolete technology

∙Documentation updates and sign off like JIRA, Confluence, unit test documents, source code review

reports, sonar scans, vulnerability scans, operational handover documents, etc.

∙Inform client application platform Lead of any item to report to security, IT risk, architecture to register

∙Close collaboration with Business Engineers, System Architects, PMs, test management teams

∙Continuous sharing of latest banking functional concepts with team

∙Investigate and resolve production issues (RTB) to help maintain a stable production environment; remain

cool and effective in crisis

∙Participate in reviews meetings and provide updates on project progress

∙Effectively manage the development resources and deliveries from the squad

∙Drive and review technical and architectural design, enforce architectural guidelines and challenge status

quo

Skills Requirement

∙Bachelor’s degree in Engineering/Information Technology/Computer Science/Related Field

∙10-15 years of Functional and Technical experience in Temenos application platforms

∙Deep understanding of the Private banking modules and Temenos Application Services framework to build

robust solutions

∙Implementation experience of the SWIFT messaging, interfacing patterns, STP processes

∙Able to translate functional requirements to efficient and fit-for-purpose technical solutions

∙Systematic and meticulous, good communication skills, work ethics & service attitude

∙Hands on experience with Temenos Integration & Interaction frameworks and Streaming solutions

∙Fair understanding of the Application deployment architecture and infrastructure

Technical Skills

∙Temenos R23 and higher, TAFJ R23 and higher and TAP

∙Multi-Company set-up and multi-app server set-up

∙Experience with T24 development on Cloud environments

∙Experience in Temenos Unit Test framework

∙Integration framework, Outbox Event Streaming and Interaction framework (IRIS), MQ, JBOSS

Responsibilities:

• Analyse market trends and technology benchmarking to identify opportunities for business development.
• Build, foster and maintain collaborative relationships with manufacturing companies, ensuring their needs and expectations are met.
• Coordinate with cross-functional teams (i.e. Technical, PMO, SI, Technology Providers, end Users) to ensure seamless communication and
• alignment of business objectives and deliverable.
• Collaborate with Tech and PMO and companies to secure innovation projects to deploy AI solution to local companies.
• Adopt business process, prepare and present regular reports on key performance indicators and engagement progress for senior management.
• Prompt and accurate updating of CRM software for business analytics
• Lead, support and facilitate AIMfg events and visits

Requirements:

• Bachelor’s degree in business administration, or engineering-related field.
• Minimum 3 years of working experience in B2B business development and enterprise account management.
• Experience as a Business Accounts Officer/Manager or similar role in collaborative business environment would be a plus.
• Experience in the manufacturing & AI solutioning with industry would be a bonus.
• Ability to develop and facilitate R&D translation and commercialisation plans for industry deployment
• Excellent interpersonal and communication skills to build and maintain relationships with diverse stakeholders.
• Strategic thinking and problem-solving skills to drive business initiatives and overcome challenges.
• Ability to work collaboratively in a team and independently as needed.
• Positive and growth mindset and a strong team player

Responsibilities

• Collaborate effectively with team members to complete construction tasks safely and efficiently
• Communicate clearly with colleagues to coordinate and manage various types of mixed construction work
• Apply construction skills to support project goals and maintain quality standards

Job Description

EDC Tech Pte Ltd is hiring a BIM Modeller specialising in Mechanical & Electrical (M&E) systems to support our growing portfolio of hospital and infrastructure projects in Singapore. You will build and maintain detailed MEP Revit models, working alongside BIM Coordinators and engineering teams to ensure services are accurately modelled and coordinated.

If you enjoy the technical challenge of routing services in tight ceiling voids and producing clean, buildable MEP models, this role is for you.

Key Responsibilities

•       Develop and maintain detailed 3D MEP BIM models in Autodesk Revit MEP, covering Mechanical, Electrical, Plumbing, and Fire Protection systems

•       Model ACMV ductwork, piping systems, cable trays, conduits, and fire protection components to required LOD standards

•       Route M&E services in compliance with design specifications, clearance requirements, and installation constraints

•       Extract and prepare MEP shop drawings, combined services drawings (CSD), and submission packages from Revit models

•       Incorporate design changes, RFI responses, and site modifications into the model promptly

•       Follow project BIM Execution Plans (BEP) and MEP modelling standards across all deliverables

•       Upload and manage model files within the Common Data Environment (CDE) on Autodesk Construction Cloud (ACC)

•       Coordinate with BIM Coordinators and other discipline modellers to identify and resolve spatial conflicts

•       Perform basic self-checks on model quality including system classification, naming conventions, and parameter accuracy

•       Use Bluebeam for drawing markup, redlining, and documentation review

Requirements

•       Diploma or degree in Mechanical Engineering, Electrical Engineering, Building Services, or a related field

•       Minimum 2 years of hands-on Revit MEP modelling experience on Singapore building or infrastructure projects

•       Strong understanding of M&E systems including ACMV, electrical distribution, plumbing, and fire protection

•       Ability to read and interpret MEP engineering drawings and specifications

•       Familiarity with Autodesk Construction Cloud (ACC) for file sharing and document management

•       Experience using Bluebeam for markup and review workflows

•       Understanding of services routing principles, installation clearances, and coordination with other trades

•       Knowledge of Singapore M&E standards and authority submission requirements is a plus

•       Good communication skills and ability to work within a multidisciplinary team

What We Offer

•       Hands-on project experience on hospital and infrastructure projects in Singapore

•       Professional development and BIM certification support

•       Performance-based bonuses

•       A team that values technical precision and supports your growth

• Should have total relevant experience of 10+ years

• Candidates having both (Windows & Non-Windows) OS knowledge will be added advantages.

• Should have good working knowledge of Virtualization Hypervisors along with HCI.

• Should have good working knowledge of File & Block Storages.

• Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon, however it called for.

• Should been managing a team of at least 8-10 personnel across 24x7 Operations.

• Should have managed large/enterprise datacenter with more than 1500+ physical servers along with other devices • Knowledge of cloud services on Public cloud (AWS, Azure), IaaS, PaaS platform

• Should have basic understanding about Networking Components and its functionality.

• Should be well versed with Audits (PCI, ISO, SOX, SAS70, HIPAA etc) along with VA Mitigations.

• Should be able to architect technology designs (On-premise & Cloud)

• Ability to work on Linux hardening, patching. • Knowledge of logging, monitoring, alerting systems.

• Should have ability to identify and improvise the process in function.

• Should have knowledge about some scripting language

• Should possess good troubleshooting skills and resolve issues quickly.

• Preferably from the BPO industry which has 24x7 Operations.

• Should be able to manage pressures and handle tasks accordingly.

• Should be very dynamic & enthusiastic in work.

• Should be in tandem with the technology changes.

• Understanding of ITIL Framework and its implementation in support.

• Managing Escalations, available on severity calls during service degradations.

• Mentoring Shift Engineers (24x7 Operations)

• Ready to work in shift or off hours whenever required

• Ability to create template based doc. Such as SOPs, RCA

• Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management.

• Maintaining and updating infrastructure design/build document sets

• Should have worked under ITIL Framework.

• Automate the mundane tasks. Basic Academic Qualification

• Bachelors of Engineering any stream w/ 10+ Yrs of relevant experience.

• Bachelors in Science with Technology such as Bsc.IT w/ 10+ Yrs of relevant experience.

• Certification on any Technology or Multiple Technology will be added advantage.

Roles & Responsibilities

• Understand business processes and work with users to design and develop an end-to-end solution.

• Provide advice and assistance to business users in the effective use of application system and information technology.
• Manage the development of the application system and ensure the project is implemented within budget and according to schedule.
• Design solutions that are of quality and functional to ensure a good user experience.
• Monitors the performance of the application and work with relevant stakeholders to troubleshoot any issues surfaced in the production environment.
• Work closely with various technical, solution and information architects to ensure the application developed is robust and align with the Enterprise Architecture.
• Produce technical documentation for application systems.

As a System Analyst, you need:

• Experience in application development using the following technologies and programming languages such as Mobile, web, object-oriented programming, SQL, Java, JavaScript etc.
• Experience in Project Management and is able to manage user expectation and deliver within project timeline
• Experience/knowledge in Scrum /DevOps concepts.
• Experience/knowledge in the various technologies supporting CI/CD such as GitLab, Confluence, JIRA, SonarQube, etc.
• Experience/Knowledge in Cloud, microservices architecture and container technologies such Docker, Kubernetes, etc.
• Prior experience in government projects is an added advantage.
• To have a keen interesting in IT / programming / system designs.
• Good understanding of SDLC.

Key Responsibilities

• Manage business process project relates to QAD ERP and itsrelated applications
• Provide IT Technical Support on QAD ERP application including QAD module on integrations, interface, reporting, and system availability
• Develop interfacing module between corporate Sourcing systems with QAD
• Drive for sustainable solutions, simplified QAD ERP environment with conformance to system architecture, standards, and practices
• Provide support to shared teams performing design and development deliverable, accountable for all design and development deliverable, identify areas of improvement and drive shared IM (Information Management) teams to design andimplement proposed solutions
• Work with matrix internal teams to coordinate and plan document reviews, code reviews, QA performance testing, and schedule available release windows for production rollover
• Work with internal shared support and maintenance teams to plan upgrade / maintenance projects for application and database versions, manage upgrades across shared and core IM teams
• Keep up to date with enabling technologies and work as a “change-agent” to promote their use for business productivity