Total 573 support analyst job vacancies in Others category in Hong Kong

What you'll be doing

• Engage stakeholders to gather functional requirements and translate them into clear system documentation for enhancements and implementations

• Manage user access provisioning and governance across core systems, ensuring compliance with security and access control frameworks

• Monitor system performance and provide first-line support, coordinating timely escalation and resolution of technical issues

• Generate and analyse reports using Epic tools (e.g. Reporting Workbench, SlicerDicer) to support operational insights and population health initiatives

• Perform data validation and quality checks for clinical datasets, including disease registries and health metrics

• Support system rollout and enhancement projects, including coordination of user training and adoption efforts

• Assist in user acceptance testing (UAT) to ensure system functionality meets operational requirements

• Coordinate system maintenance activities and communicate updates clearly to stakeholders

• Maintain accurate documentation, track requests, and support ongoing analytics and project initiatives

What we're looking for

• Bachelor Degree in Information Technology/ Statistics or related studies

• 1 – 3 years of experience in healthcare systems, health informatics, or IT/data support roles

• Understanding of healthcare workflows and Electronic Medical Record (EMR) systems (e.g. Epic or equivalent)

• Experience in system support, user access management, or application coordination is advantageous

• Strong analytical thinking, attention to detail, and problem-solving skills

• Clear communication skills with the ability to engage both technical and non-technical stakeholders

• Comfortable working with data, reporting tools, and structured documentation

• Organised, proactive, and able to manage multiple priorities independently

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. 

JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.

JOBSTUDIO PTE. LTD.

EA License No: 10C4754

EA Personnel: Ryan Tan En Long

EA Personnel Reg No: R25158265

Cybersecurity GRC Analyst (FI/ IT/ Attractive Bonus/ Central/ Permanent Role)

Responsibility:

• Develop and maintain security policies, standards, and procedures aligned with ISO 27001, NIST, and CIS.
• Ensure compliance with MAS TRMG and CCoP requirements.
• Support audits, security assessments, and remediation of control gaps.
• Perform risk assessments and maintain the security risk register.
• Manage third-party/vendor risk and compliance.
• Monitor emerging threats and support risk mitigation strategies.
• Contribute to business continuity and disaster recovery planning.
• Deliver security awareness training and promote best practices.

Requirement:

• Bachelor’s Degree in Cybersecurity, Information Security/ computer science/ Computer Engineering/ Information Security or related certifications.
• Minimum of 3 years of experience in Cybersecurity governance, risk, or compliance.
• Strong knowledge of regulatory standards such as MAS TRM, Cyber Hygiene Notice, TRM Guidelines, Outsourcing Guidelines, and the Cybersecurity Code of Practice (CCoP) will be advantageous.
• Experienced with applying frameworks like the NIST Cybersecurity Framework.
• Solid understanding of security frameworks such as NIST, ISO 27001, or CIS.
• Certifications (CISSP, CISA, CRISC) are a plus.

How to apply

Interested candidates who wish to apply for the post, you may click the Apply Now Button or send in your updated resume (in MS Word format) to jackyooi@careerally.com.sg

We regret to inform that only shortlisted candidates will be notified.

Careerally Pte Ltd | EA Licence: 24C2215

Ooi Chuan Yi (Jacky)| EA Registration No: R24122948

Responsibilities

* Perform virtual account holder name screening (Before & after onboarding and migration exercise).

* Perform daily name screening of existing IBG Corporate & Financial Institution (FI) Customers (including the related individuals).

* Review all screening results & determine True / False matches by conducting internal checks and/or public domain searches.

* Assess materiality of True or Potential matches (e.g. Adverse News Media, Sanctions) according to internal policy.

* Perform independent assessments on true material hit whether to maintain or reject virtual account holder and whether warrants any trigger review.

* Document screening results & complete materiality assessment accurately according to internal policy.

* Able to work under time pressure, high volume & manage individual book of work independently to meet tight deadlines.

* Work as a team and ensure no overdue of screening alerts and migration exercise to complete in time.

Requirement:

* Minimum of a bachelor’s degree.

* Minimum of 1-2 years name screening experience in AML / KYC.

* Strong analytical ability & inquisitive mind towards problem solving.

* Good verbal & written communications skills.

* Able to multi-task & work collaboratively under minimal supervision to meet deadlines in high pressure environment

We regret that only shortlisted candidates will be notified.

Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Responsibilities including but not limited to:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills.

Join our Digital Infrastructure & Cybersecurity team as a technical leader shaping modern IT environments. You’ll drive secure, scalable hybrid infrastructure across cloud (AWS, Azure) and on-premise systems, ensuring performance, reliability, and cost efficiency.

Responsibilities and Authorities

1. Cloud Architecture Design & Management
• Collaborate with Service Provider(s) to design and implement scalable, secure, and highperformance cloud solutions (IaaS, PaaS, SaaS)
• Create cloud reference architectures and roadmaps aligned with business and IT strategy
• Manage cloud environments including compute, storage, networking, and identity services
• Lead migration planning from legacy systems to the cloud

2. Amazon Connect Support
• Provides backup support to Amazon Connect system including Change Request for configuration of contact flows, IVR, call queues, routing profiles, and agent settings

3. On-Premises Infrastructure Oversight
• Maintain and improve on-premise IT infrastructure including servers and storage and ensure interoperability between on-prem and cloud systems for hybrid environments, including Active Directory synchronization
• Oversee hardware refresh cycles and disaster recovery planning

4. Security Architecture & Risk Management
• Define and enforce infrastructure security policies across cloud and on-prem platforms
• Implement secure configurations, encryption, hardening and access control policies
• Ensure compliance with industry standards (e.g., ISO 27001, DP Truskmark).

5. Cloud Security (AWS): Co-Own the following duties with the Network & Security Analyst: Ensure proper configuration of cloud-native security services such as:
• Cloud Security Groups, IAM, GuardDuty, Config, CloudTrail, WAF, IAM and Security Command Center
• Implement and monitor logging, alerting, and auditing for cloud-based workloads
• Manage secure access to cloud resources using conditional access, MFA, role-based access control (RBAC), and zero-trust principles
• Stay current with evolving cloud security trends, threats, and compliance frameworks.

6. Infrastructure Monitoring
• Establish monitoring and logging frameworks for proactive infrastructure management
• Drive observability across systems to support incident response and root cause analysis
• Participate in audits and support internal and external security assessments

7. Disaster Recovery & Business Continuity
• Regularly test, monitor and maintain high availability, backup, and disaster recovery to ensure compliance with organization BCP objectives

8. Others
• Performs other duties as may be directed by the Department Manager.

Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related discipline
• 3+ years of experience in IT infrastructure (both Cloud and On-Prem) management
• In-depth understanding of Virtualization
• Hands-on experience with IAM, firewalls, VPNs, security appliances, and cloud-native security tools
• Familiar with enterprise architecture frameworks

Competencies / Skills Requirement
• Familiarity with the systems and operations
• Good analytical and problem-solving skills
• Good interpersonal & communication skills
• Self-motivated and willingness to learn
• Ability to work independently

1. AI-Driven Methodologies & Process Design

· Lead the design, stakeholder requirement gathering, vendor selection, management and operationalization of agentic-AI tools. This role bridges the gap between traditional Sales Ops (CRM, process mastery) and advanced automation (LLMs, RPA, Voice AI).

o Product Definition: Define requirements, success metrics, and workflows for AI capabilities.

o Process Mapping: Identify gaps in existing sales data for AI optimization.

o Roadmap Management: Prioritize and manage delivery across data, ML, and infra teams.

o Vendor Management: Lead evaluations for SaaS, LLM providers, and RPA platforms.

o Change Management: Own monitoring, QA, and business acceptance.

o Training: Upskill staff on new tools and iterate based on feedback.

· Automating Systematize Selling: Road Map reviewing, documenting, and standardize end-to-end sales processes (from lead generation to contracting) into a structured system including CRM. To further expand into a Quote-to- Cash (Q2C) system covering Sales, Operations, Procurement, Finance and HR.

· Implement AI Methodologies: Integrate AI tools (e.g., Voice Ai, CRM, SEO/ SEM GenAi, predictive Ai), Web LLMs,into daily workflows to provide Cadence and "next-best-action" recommendations, integrating Group Operations.

· Company Workflow Automation: Design and implement AI-driven routing automation for tasks such as CRM data entry, meeting summarization, lead routing, and technical follow-up email to enable quotations, invoicing,

proposals, Order fulfilment operations planning and technical designs with RPA tools.

· Process Bottleneck Elimination: Analyse and process data to identify sales bottlenecks to automate improvements and use AI to proactively remove administrative friction, freeing time for selling, delivery & customer satisfaction.

2. Data-Driven Sales Performance Management

· AI Forecasting & Analytics: Utilize predictive analytics to generate accurate sales forecasts and pipeline analytics,

providing early warnings on stalled deals or risk, and sales rep’s and sales department’s performance.

· Performance Metrics (KPIs): Develop and manage a robust dashboard of leading indicators (results, activity

metrics, conversion rates, pipeline size and velocity, average deal size, average days to close deals etc) to evaluate team and individual effectiveness. Provide accurate sales forecasting and market intelligence to management.

· Data Hygiene & Governance: Establish data standards and use AI to scan, cleanse, and enrich CRM data, ensuring a "single source of truth".

· Sales Incentives: To implement process for review sales reward processes to better drive sales performance.

3. Sales Movement & GTM Enablement

· Targeting & Account Scoring: Automate AI-powered web LLMs to gain new market intelligence, prioritization to rank prospects-based project cycle, intent signals, buyer behaviour, timeliness & historical win data.

· Territory & Quota Modelling: Use data analytics to design equitable and motivating sales territories and quotas, ensuring balanced opportunity distribution for best ROI margins and win probabilities.

· Sales Automation Adoption: Drive the adoption of AI-powered enablement tools (e.g. Opportunity, Workflows, CRM, pitch analysis, AI sales coaching) and provide training to increase rep productivity.

· Strategic Business development: To provide market insights on opportunities, generate leads and support lead

gen. Intent Taxonomy: Creating a library of customer "intents" (e.g., "Checking Price" vs. "Technical Support") so the AI routes the opportunity to the correct salesperson.

· Support Branding, Marketing: To support adoption of Ai branding and marketing in order to scale business. Social Media automation, Generative txt or images, SEO/SEM automation, competitor comparisons.

Join an Award-Winning Team

At Wolters Kluwer, we create tax content that supports accountants and tax professionals across Singapore with reliable, practical insights.

As a Senior Content Management Analyst, you will play a central role in developing and delivering high-quality digital content. You will lead content projects, use data and analytics to improve performance and work closely with colleagues across teams. Your work will be published on our flagship research platform and will contribute directly to how our customers engage with and experience our content.

This is a fulltime role and is based in Shenton Way, Singapore with hybrid work setup (work from home 3 days per week).

ABOUT THE ROLE

• Apply industry best practices and stay informed on market developments
• Analyse complex information and exercise sound judgment
• Manage your work independently while leading key projects
• Contribute expertise within your team and across related functions
• Communicate clearly, including on complex or sensitive topics.
• Produce tax content, including commentary and practical guidance for professionals using our research platform
• Develop timely updates and thought leadership on regulatory and industry changes
• Build and maintain strong subject matter expertise to ensure accuracy and relevance
• Use customer feedback, usage data and insights to enhance the user experience
• Apply SEO and analytics to strengthen content performance
• Manage internal and external contributors.

ABOUT YOU

• 3+ years’ experience in a tax and accounting within public practice
• Experience as a Business Services Accountant, Intermediate Accountant or Tax Accountant is an advantage
• Bachelor’s degree in Accounting, Commerce or Law
• Strong writing and communication skills.
• Project management: deliver content from planning through to publication
• Writing and editing: produce clear, concise and accurate content
• SEO and analytics: use data to guide content decisions
• Collaboration: work effectively with cross-functional teams
• CMS knowledge: manage and publish digital content
• Research and awareness: keep up with industry trends.

Job Description & Requirements

To enhance core banking system (RPGLE/400, COBOL/400 in IBM OS400);

1. Analyze the user requirements or modifications/enhancement requests; familiar with Core Banking and Loans
2. Document in detail the functional and technical specifications; including database design and data conversion
3. Design the work unit, code the program, compile and perform the unit test;
4. Work with the bank users to produce a test plan for testing all functions of the new program modifications;
5. Update all changes done to systems, programs, and operating instruction/ Manuals;
6. Train users to use each function of the new or amended application;
7. Advise users on operation and backup procedures so that users can develop or update the user manual.
8. Required skill (s) : RPGLE, COBOL, DDS, CLLE, SQL
9. Degree in Computer Science/Information Technology or related disciplines;
10. Please send in your detailed resume in MS Word format with your recent photo providing us with;

• Current drawn salary
• Expected salary
• Reason for leaving
• Earliest available date
• Recent photo

JobDescription:

The IT Support Specialist is to provide technical support to our enterprise customers.The ideal candidate will be deployed offsite and will be on a 5-day work week schedule. He/She will be grown to lead a team if the performance is outstanding.

Responsibilities:

• Provide advanced support for Windows 11
• Manage device provisioning, configuration, imaging, and deployment for Windows environments.
• Perform break-fix support for hardware, software, and mobile devices.
• Troubleshoot and resolve:
• BitLocker / File vault encryption issues
• BSOD/crash diagnostics
• Administer Intune for device management  and deployment.
• Install, upgrade, and maintain operating systems, applications, and peripherals.
• Handle O365 support, including Word, Excel, Outlook, PowerPoint, and Access.
• Perform basic network troubleshooting, including switches, wired/wireless connectivity.
• Collaborate with internal IT teams to ensure seamless service delivery.
• Work within a ticketing system to manage multiple tasks in a fast-paced environment.

DesiredSkills & Experience:

• Minimum 1 year of IT support experience in enterprise environments.
• Strong knowledge of Windows 11, BitLocker, and imaging tools.
• Proficiency in troubleshooting hardware issues and replacing components.
• Familiarity with Microsoft Office Suite and O365 administration.
• Understanding of network fundamentals and connectivity troubleshooting.
• Excellent customer service and communication skills.
• Ability to work under pressure and manage multiple tickets simultaneously.

Education:

• 1+ years of work experience with Microsoft Intune

• 1+ years of work experience with Windows

*We regret that only shortlisted candidates will be notified.

• Execute KYC checks and manage end-to-end customer onboarding in accordance with applicable regulatory standards
• Carry out AML screening, sanctions checks, and thorough due diligence on both new and existing clients
• Identify, review, and investigate alerts flagged for suspicious activity or potential financial crime
• Actively contribute to anti-fraud programmes and monitor transactional data for anomalies and unusual patterns
• Maintain meticulous records and ensure full documentation of all compliance checks and outcomes
• Collaborate with internal teams across business functions to resolve onboarding queries and compliance escalations
• Keep abreast of evolving regulatory requirements and ensure alignment with internal policies and procedures

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

• Position : Senior Financial Analyst (FP&A)

• Location : Sin Ming Drive

• Working hours : Monday - Friday 9am - 6pm

• Salary (commensurate with experience) : Up to $7000 + AWS + Performance Bonus + 14 Days Annual Leave

• Duration : Permanent

• Industry : Automotive/Automobile

Main Responsibilities:

• Support business planning and analysis by preparing financial data, reports, and key metrics

• Partner with business heads by providing timely and accurate numbers to support day-to-day operations and business performance

• Assist in budgeting, including tracking performance against budget and highlighting variances

• Monitor performance at a detailed level, including cost drivers and operational metrics

• Track cash flow and support fund management activities

• Flag issues or deviations early and ensure data accuracy across reports

• Continuous Improvement & Business Support

• Partner with cross-functional teams to streamline finance processes

• Provide financial insights and ad-hoc analysis to support business decision-making

• Contribute to continuous improvement initiatives within the finance function

• Other ad-hoc activities assigned

Requirements:

• Possess a Degree in Accountancy or relevant professional qualifications (ACCA/CPA/ACMA)

• Minimum 3-5 years of relevant work experience in a similar role, including exposure to business planning and analysis

• Sound knowledge of internal controls, of Singapore Financial Reporting Standards, corporate tax and GST rules
  

Email to: diana@searchpersonnel.com.sg or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates nor bind them with any contract.***

Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Excellent opportunity to join a leading petrochemical MNC.
• 6 months contract.

About Our Client

The employer is a well-established organisation in the industrial and manufacturing sector, known for its commitment to operational excellence and innovation. They operate on a significant scale, delivering impactful solutions and fostering a professional work environment.

Job Description

Financial Control and Reporting

• Support monthly close activities, including validation of accruals, rebates, and preparation of management reporting packs.
• Analyse financial performance across sales volumes, margins, fixed costs, and capital investments.
• Assist in the preparation of business cases, board-level materials, management reports, and adhoc financial analyses.
• Monitor and manage fixed cost controls.
• Act as a deputy to the Regional Senior Controller when required.

Business Planning, Forecasting

• Support the coordination and execution of the regional business planning and forecasting cycles.
• Manage the investment governance process across the regional group of companies, ensuring compliance with group policies and approval frameworks.
• Prepare regular reporting on capital expenditure, investment progress, and key project developments for senior management.
• Review, assess, and challenge investment proposals to support informed decision-making.
• Work closely with project managers to ensure financial inputs are accurate, complete, and timely.

The Successful Applicant

A successful Senior Analyst should have:

• Bachelor's degree in Finance, Accounting, or a related discipline.
• At least 6 years of relevant experience in financial controlling, analysis, or planning roles.
• Proficiency in SAP and business intelligence tools (e.g. data warehousing and reporting platforms) is an advantage.
• Strong analytical capabilities with the ability to interpret, present, and communicate financial data effectively.

What's on Offer

• Opportunity to work in a reputable organisation within the industrial and manufacturing sector.
• 6 months contract
• Central working location

Contact

Li Xuan Lim (Lic No: R22107137/ EA no: 18C9065)

Quote job ref

JN-042026-6997694

Phone number

+65 6643 9729

Michael Page (Personnel) Pte Ltd | Registration No.201736642C

About the Company

A leading professional services firm providing global consulting solutions.

About the Job

• Execute detailed investigations involving financial crime, forensic accounting, and fraudulent activities.

• Deliver specialized consulting services to diverse banking sectors regarding anti-money laundering initiatives.

• Evaluate complex data to draft and present comprehensive reports for internal and external stakeholders.

• Collaborate with team members to ensure all project deliverables meet high-quality standards.

• Support the expansion of the practice by contributing to business development and internal growth.

• Maintain high levels of accountability and self-management within a fast-paced work environment.

Skills and Requirements

• Minimum of 3 years of professional experience in AML, KYC, or forensic investigations, preferably within a corporate or legal setting.

• Foundational knowledge of money laundering methodologies and current regulatory frameworks.

To apply online please use the 'apply' function.(EA: 94C3609/ R24124496)

Responsibilities

• Perform production job support and track incidents to closure especially on the batch job recovery and failures
• Conducting EVMS (Enterprise Vulnerability Management System) assessment and patching to ensure data accuracy and integrity.
• Participating in on-call rotations to address urgent monitoring issues outside of regular business hours.
• Respond to alerts and incidents generated by monitoring systems, investigate root causes, and implement corrective actions to resolve issues promptly.
• Evaluate potential solutions relating to business intelligence and data warehouse and make recommendations to resolve business problems
• Liaise closely with vendors and project team members in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies
• Support the team in defining, tracking and documentation of the technical deliverables expected
• Provide 24/7 primary application maintenance support on technical aspects

Requirements

• Degree in Computer Science, Information Technology, Computer Engineering or equivalent.
• Five (5) years’ experience in developing, implementing and maintaining data warehouse.
• Strong experience in using Informatica PowerCenter with ability to diagnose and troubleshoot ETL errors.
• Strong SQL skills using Oracle and SQL server databases.
• Thorough understanding of data warehouse concepts, dimensional design, and ETL optimization.
• Experience in data modelling and design.
• Ability to manage users, vendors and coordinate with multi-disciplinary teams.
• Strong analytical skills and ability to work independently, as well as in a team

As Revenue Analyst, you will assist in developing pricing strategies, manage inventory, and analyze performance data to optimize hotel revenue. You will collaborate closely with Sales, Marketing and Reservations teams ensuring our hotel stays competitive and profitable. You will be a part of our revenue management community of practice, receive mentorship support and career development opportunities as you grow in your role as a Heartist®.

Key Responsibilities: 

• Support the creation and implementation of pricing strategies.
• Conduct daily revenue management operations, including rate and inventory management.
• Analyze performance data and generate insightful reports.
• Prepare materials for the weekly/bi-weekly Revenue Management meeting.
• Help create short- and long-term topline revenue forecasts.
• Collaborate with sales, finance, and front office teams to enhance revenue performance.
• Assist in the implementation and maintenance of IDeaS Revenue Management Platform.
• Ensure reservations are well managed and coordinate with the reservations team.
• Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.
• Develop a solid understanding of the distribution landscape, including online travel agencies and distribution networks.