Total 1,760 service engineer job vacancies in Others category in Hong Kong

Duties and Responsibilities:

• Diagnose technical issues reported by customers through phone, email, or ticketing systems, providing remote troubleshooting and guidance.
• Schedule and coordinate service visits and appointments with customers, ensuring efficient use of time and resources.
• Perform equipment installations, upgrades and preventive maintenance activities according to manufacturer specifications and service agreements.
• Test equipment functionality and performance after repairs or installations, ensuring compliance with quality standards and safety regulations.
• Provide training and technical assistance to customers and end users on equipment operation, maintenance procedures and troubleshooting techniques.
• Communicate effectively with customers, explaining technical concepts and solutions clearly and concisely.
• Escalate complex or unresolved issues to senior engineers or management for further investigation and resolution.
• Stay updated on product developments, technical advancements and industry trends to maintain expertise and provide proactive support.
• Responding to customer service requests, diagnosing equipment problems and providing timely and effective solutions.
• Performing on-site repairs, maintenance and installations of equipment and machinery.
• Conducting preventive maintenance checks and routine inspections to identify potential issues and ensure equipment reliability.
• Collaborating with internal teams, including sales, engineering and product development, to address customer needs and provide technical assistance.
• Documenting service activities, including service reports, repair logs and customer communication, to maintain accurate records and ensure traceability.

Job Title:  Service Engineer

Job Type:Full-Time

Job Description:We are electrical system integrator for industrial and marine automation. We are seeking for few motivated  Service Engineer to join our dynamic team.

Key Responsibilities:

• Job Requirement:
• To prepare ITP and prepare for Factory Acceptance Test (FAT)
• Conduct system testing to ensure compliance with specification and quality
• Prepare test report and as-built drawings

o   Handle assigned customer inquiries and after-sales support

• Customer Relationship Management:
• Develop long-term relationships with clients, ensuring post-sale satisfaction.
• Address customer concerns, questions, and objections promptly and professionally.
• Collaboration and Reporting:
• To work closely with Engineering Manager, Design Manager and Project Manager & team to ensure that project is delivered on time, within budget and in accordance to our designed quality plans.

Qualifications:

• Diploma / Degree in electrical, electronic or clean energy engineering
• Working experience in VSD and switchboard industry is an added advantage.
• Able to travel
• Ability to work independently.

Benefits:

• Salary S$4,000
• Annual leaves
• Opportunity for career growth in a fast-expanding industry.
• Access to training and development programs.

We are looking for candidate who loves challenges and working in a fast-paced environment utilizing their technical expertise confidently and a passion for troubleshooting and analysis. You will be part of the technical support team that provides the technical support to our customers. You should be a resourceful team player who is self-motivated, responsible and able to work well under pressure. You should have the potential or ability to lead a group of technical support engineers handling technical problems.

Your job scope involves providing end customers and partners with in-depth technical assistance in the use of ANTlabs products and solutions, cooperate with the sales and professional services teams to ensure ongoing customer success and satisfaction, and participate in the creation and maintenance of support documentations.

To join our team, you should:

• Have at least 3 years’ experience working with Linux OS (Centos)
• Be comfortable in handling critical customers solution projects

Job Description

1. Project Support

• Responsible as Principal Engineer for assigned solution projects
• Understanding of scope environment of existing project support & manage customers
• Troubleshoot and recover customer services within SLA (onsite/remote)
• Require traveling to customer sites when needed
• Provide necessary technical training for new staff, L1 or customer (when needed)
• Take over upcoming new projects from Solution Team, understand technical solutions and provide support

2. Product Support

• Perform technical escalation point for Service Desk (L1)
• Able to perform troubleshooting and identify the abnormality (Cloud platform and gateway products)
• Troubleshoot and recover customer services within SLA
• Analyse customer report issues, timely escalate issues to Technology Team and work for solution(s)

3. Prepare and accurately execute (remote/onsite) MOP (Method of Procedure) and verify services

4. Timely share available new updates for relevant solutions to customers and schedule patch update

5. Maintain solution projects detailed database and update accordingly

6. Maintain OPS, NMS and perform basic operations

7. Perform weekly rotational on-call standby duties

Skill Sets

• Working knowledge and understanding of basic protocols (TCP/IP, DNS, HTTP, DHCP, RADIUS, SMTP, SNMP)
• Good hands-on working experience in – Database (MySQL, MariaDB), Clustering/HA (Pacemaker, Heartbeat, DRBD) & Web services - Apache/Nginx
• Troubleshooting skills to analyse and isolate technical issues
• Technical explanation and incident management skills
• Experience in technical support operation for external customers solution projects and ensure customer service within SLA
• Experience in server-grade hardware maintenance
• Experience in deploying and maintaining Cloud-based solutions (preferred experience in AWS)
• Experience in virtualization platform (KVM, VMware, Kubernetes, Docker)
• Experience in automation (Ansible)
• Experience in bash scripting
• Some knowledge of PHP and Perl scripting
• Some knowledge of using Wireshark would be beneficial
• Good understanding on basic networking, Wireless technology and authentication (EAPSIM, EAP-PEAP,802.1x)
• Experience in ELK, Speedtest application

Personality

• Good work ethics
• Self-starter
• Innovative
• Must be able to work as a team

Responsibilities

• Servicing, Installation, commissioning and troubleshooting of marine control systems on-board vessel and onshore.
• Mainly job duties at anchorage, shipyard and overseas for installation, commissioning, service, troubleshooting and repair.
• Provide progress report and feedback after service.

Requirements

• Required relevant working experience in repair/servicing, troubleshooting and automation
• Min O Level/ ITE in Mechatronics/Mechanical/Electrical/Marine Engineering
• Able to travel overseas especially on short notice / can work at the night-time or Public holiday
• Able to start work immediately is preferable
• Minimum 5 year experiences and above

• Ensure customer bookings are promptly documented, processed and reviewed for accuracy and completeness.
• Input export job reference.
• Any special shipment requirements shall be resolved with the shipper prior accepting the booking.
• Keep Sales Personnel about their bookings.
• Upon receipt of booking from shipper, Customer Service will book shipment direct with shipping lines or our consol for both FCL and LCL cargo.
• After confirmation of space with shipping lines or consol, Customer Service will advise shipper via email or fax.
• Customer Service will proceed to arrange the trucking and collection of cargo if customer require this service.
• Any changes in vessel details or delay in arrival date will made known to shipper via phone or email by Customer Service.
• Ensure all cargoes send in good condition and if any damage shall revert to customer immediately.
• Verify vendor’s invoice and close files.
• Other ad-hoc duties as assigned by the supervisor

GYUKATSU KYOTO KATSUGYU IS EXPANDING!

Join Japan's No.1 Beef Katsu family today!

SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre / One Holland Village / Parkway Parade
• Work Schedule: 5 workdays, 44 hours per week
• Sign-on bonus (Terms and conditions apply)
• Staff incentive program
• On-the-job Training provided

ROLE & RESPONSIBILITIES

• Provides smooth and efficient service at the Restaurant ensuring that standards are always met
• Presents menu/drinks list, answers inquiries and provides recommendations to guests after assessing their needs and preferences
• Strives to provide excellent quality service to all guests
• Takes guest orders and serves without unnecessary delay
• Be familiar with and have good knowledge of the Outlet’s Menu
• Maintains par stocks of beverages and guest supplies
• Clears and resets counters or tables
• Ensures all glasses are well polished
• Assists in stock inventory and maintains an accurate inventory record
• Standard service duties

REQUIREMENTS

• At least 1 year of relevant experience in the F&B industry
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred
• Possess Food safety and hygiene certificate
• Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

**We regret to inform you that only shortlisted candidates will be notified. **

Job Description & Requirements

Key Responsibilities:

• Develop and maintain a unique, engaging visual concept for the club’s interior and events.

• Direct the design of posters, social media content, and promotional campaigns.

• Collaborate with DJs, performers, lighting and sound technicians to create thematic nights (e.g., Neon Night, Retro Disco, Futuristic Fridays).

• Supervise décor, set design, and visual installations for special event sand seasonal promotions.

• Ensure branding consistency across all club materials, digital platforms, and signage.

• Stay current with design trends in nightlife, music, and entertainment culture.

Qualications:

• 2+ years of experience as an Art Director or Lead Designer in nightlife, bollywood music lounge and able to handling the hindi music and language.

• Strong portfolio showcasing nightlife, club, or entertainment industry design work.

• Excellent knowledge of Adobe Creative Suite (Photoshop, Illustrato After Eects)

• A sharp eye for color, lighting, and aesthetic trends in music and nightlife culture.

• Flexibility to work late-night and weekend hours.

IN THIS ROLE YOU WILL:

• Manage petty cash disbursement and maintenance
• Issue manual cheque/ web bank payment per requisition from requestors
• Verify petty cash/ payment vouchers for staff reimbursements
• Prepare and send payment to ad-hoc/ credit terms creditors
• Match petty cash entries against bank entries
• Review accounts payables payment allocation in system and ensure posted cash management
• Update payment requests in web-bank for ad-hoc payments approved by local payables lead
• Review DOE cost accruals at month-end prepared by GSC
• Obtain verification from respective departments for non-trade related invoices
• Manage vendors' statement of accounts (SOA) reconciliation and payments
• Follow up with GSC to reconcile vendors' SOA
• Liaise with departments and vendors to resolve disputed invoices to minimize long ageing
• Liaise with GSC on confirmation of suppliers' invoices per payment processing proposal
• Follow up with suppliers for missing/ late submission of month-end SOA
• Attend to queries from vendors on outstanding payment
• Riase vendor creation ticket in Bizagi and provide guidance to data provider
• Verify completeness of creation and amendment of master vendor code by GSC
• Back-up team members in the payables team
• Manage any other jobs as and when assigned

We are hiringa customer service representative to manage customer queries and complaints.You will also be asked to process orders, modifications, and escalatecomplaints across a number of communication channels.

Responsibilities:

·       Maintaining a positive, empathetic, and professional attitude towardcustomers at all times.

·       Responding promptly to customer inquiries.

·       Communicating with customers through various channels.

·       Acknowledging and resolving customer complaints.

·       Knowing our products inside and out so that you can answer questions.

·       Processing orders, forms, applications, and requests.

·       Keeping records of customer interactions, transactions, comments, andcomplaints.

·       Communicating and coordinating with colleagues as necessary.

·       Providing feedback on the efficiency of the customer service process.

·       Managing a team of junior customer service representatives.

·       Ensure customer satisfaction and provide professional customer support.

Qualifications:

·      Experience working with customer support.

·      Excellent communication and interpersonal skills

·      A positive, can-do attitude

·      The ability to stay calm under pressure

·       Basiccomputer skills

Come join us to express your Andaz as Captain – Event Service if the following describes you.

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. You will assist the Event Service Manager in ensuring that the banquet is managed efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times.

Your Profile

• Certificate in Hospitality or Tourism Management.
• Minimum 1 year work experience in hotel operations preferably in the Events or Banquet Department.
• Good problem solving, customer service, communications and interpersonal skills are a must.
• A can-do attitude.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

Our company is searching for a motivated andexperienced Customer Service Manager to lead our customer service department.Your goal will be to provide outstanding customer service to our clients bydeveloping effective customer service procedures, implementing customer loyaltyprograms, and setting customer satisfaction goals.

Responsibilities:

·       Supervise day-to-day operations in the customer service department.

·       Respond to customer service issues in a timely manner.

·       Create effective customer service procedures, policies, and standards.

·       Develop customer satisfaction goals and coordinate with the team to meetthem on a steady basis.

·       Implement an effective customer loyalty program.

·       Maintain accurate records and document all customer service activitiesand discussions.

·       Assess service statistics and prepare detailed reports on your findings.

·       Hire and train new customer service agents.

·       Manage the approved budget of the customer service department.

·       Stay informed on the latest industry techniques and methods.

Qualifications:

·       Years’of proven experience in a customer service position.

·       Proficiencyin Microsoft Office and customer service software.

·       Outstandingwritten and verbal communication skills.

·       Goodunderstanding of management practices and techniques.

·       Excellentleadership and interpersonal skills.

• Oversee daily food service operations including kitchen, bar, and dining areas.
• Ensure high standards of food quality, hygiene, and customer service are consistently maintained.
• Manage and train staff in food preparation, service, hygiene, and safety procedures.
• Plan menus in coordination with chefs and monitor portion control and food presentation.
• Ensure compliance with SFA, NEA, and liquor licensing regulations.
• Manage inventory, food costs, and procurement of supplies.
• Handle customer feedback, resolve issues, and maintain a high level of guest satisfaction.
• Monitor financial performance, control operating costs, and prepare management reports.
• Coordinate with suppliers, vendors, and contractors for maintenance and supplies.
• Plan and execute promotional activities and seasonal menu launches.
• Supervise equipment maintenance and ensure safety compliance within all food service areas.

JOB REQUIREMENTS:

• Diploma or Degree in Food & Beverage Management, Hospitality, or Business Administration.
• Minimum 3–5 years of managerial experience in food service, restaurant, or hospitality operations.
• In-depth knowledge of food safety, hygiene, and sanitation standards.
• Excellent leadership, communication, and organizational skills.
• Strong financial acumen with experience in cost control and budgeting.
• Proficient in Microsoft Office, POS systems, and basic inventory software.
• WSQ Food Hygiene Certificate is mandatory.
• Familiar with SFA and Liquor Licence regulations in Singapore.

Responsibilities:

·      Have exposure to a diverse range of Treatments for Face, Body, Skin, Slimming, etc.

·      To manage the company customer service, consultants and beauticians. To manage day-to-day outlet sales and operational readiness at all times. Accountable for the overall performance of outlets.

·      Identify the needs and extend professional beauty advice and solutions to customer, provide professional skin, body analysis and recommend suitable range of aesthetic treatments and products to customer.

·      Conduct sales pitch to customer and convert them into long-term customer and provide exceptional customer experience and maintaining high level of service standards.

·      Achieve and exceed sales targets, keep abreast on beauty treatments, procedures, technology and up-to-date developments in the beauty industry.

·      Motivate, built-up good and positive team relationship and evaluating employee performance, provide feedback and coaching as required.

·      Promoting the company’s Beauty services and products to customer, maintain a good after-sales relationship with customer and see that their inquiries are managed promptly, engage and establish relationships with customer from the daily-assigned pool of leads.

Requirement:

• Qualified with working experience, preferably in relevant industry.
• Willingness to learn and demonstrates a positive working attitude.
• Well-groomed, hygienic, and presentable at all times.
• Experience in beauty services.

Company Overview

BOSSES RESTAURANT PTE. LTD. is a dining establishment focused on delivering quality food and service in a clean, welcoming environment.

Job Summary

Provide attentive and friendly service to guests by taking orders, serving food, maintaining cleanliness, and ensuring compliance with health and safety standards.

Responsibilities

• Greet guests warmly to create a welcoming atmosphere
• Respond promptly and clearly to guests' inquiries to enhance their dining experience
• Clean and set up dining tables to prepare for guest seating
• Accurately take food orders and serve meals to guests efficiently
• Maintain cleanliness and organization of work and dining areas to meet hygiene standards
• Follow all health, safety, and hygiene policies to ensure a safe environment
• Perform additional duties as assigned by the supervisor to support restaurant operations

Job Description

• Man the reception desk of the school and attend to enquiries from new & existing parents
• Facilitate student registration process
• Organise and maintain course & student data
• Update statistics report for the branch
• Liaise with Chinese teachers and parents on administrative matters

Job Requirements

• Proficient in both Mandarin and English
• Must be able to communicate fluently in Mandarin with teachers from China
• Required to work on Saturday and Sunday
• Competence in PC skills (MS Microsoft Office)
• At least 2 years of relevant working experience
• Confident with good interpersonal and communication skills
• Organised and meticulous