Total 5,269 service centre manager job vacancies in Others category in Hong Kong

JOB DESCRIPTION

1. Full P&L Ownership

Own and manage the full Profit & Loss for the FoodService channel.

Monitor revenue, COGS, logistics costs, trade spend,and profitability.

Optimize pricing to balance competitiveness and marginobjectives.

2. Distributor Management

Monitor distributor performance on a monthly basis(sell-out volumes, distribution points, account gains/losses, stock levels).

Conduct regular business reviews (monthly/quarterly)to track KPIs and identify growth opportunities.

Define clear annual KPIs (volume targets, pricingstrategy, coverage objectives).

Develop distributor capabilities through training(product knowledge, sales tools, dairy applications).

3. Key Account Management

Manage and grow strategic accounts (QSR, internationalhotel chains, premium restaurants, coffee chains, bakeries).

Build joint business plans to drive volume growth andcategory penetration.

Lead negotiations on pricing, promotions (LTOs), menulistings, and contracts.

Identify and develop new dairy applicationopportunities (cheese, cream, butter, milk-based solutions).

4. Customer Relationship Management

Conduct regular customer visits to strengthenrelationships and identify opportunities.

Engage chefs, F&B managers, and procurementthrough consultative selling.

Provide product training and technical support (e.g.,cheese applications, cream performance).

Participate in industry events, networking sessions,and trade fairs.

Ensure high responsiveness and customer satisfaction.

5. Forecasting & Order Management

Develop accurate demand forecasts based on trends,seasonality, and market insights.

Collaborate closely with supply chain to ensureproduct availability and avoid stock-outs/overstock.

Track customer ordering patterns and proactivelyadjust forecasts.

6. Reporting & Performance Tracking

Prepare and present weekly, monthly, and quarterlysales reports.

Analyze performance vs. budget, prior year, andtargets.

Deliver actionable insights and recommendations tomanagement.

Maintain CRM accuracy (pipeline, customers,opportunities).

Track distributor performance, promotions, and ROI.

7. Market & Competitor Analysis

Monitor local dairy market trends (pricing,consumption, innovation).

Conduct competitive benchmarking (product range,pricing, positioning, promotions).

Identify gaps and opportunities for differentiation.

Stay updated on regulatory changes, import conditions,and food trends in Singapore.

Gather customer insights to anticipate marketevolution.

8. Marketing Strategy

Develop and execute channel-specific marketing plansaligned with regional/global strategy.

Launch new products, based on market data and usersinsights

Collaborate with marketing teams on branding andactivation.

Drive trade marketing initiatives (chef demos,sampling, trade shows such as FHA Singapore).

Adapt value propositions by segment (fine dining,bakery, café chains, QSR).

PROFILE

Experience

At least 5 years of experience in Food Service(F&B / dairy preferred).

Strong knowledge of the Singapore market.

Skills & Competencies

Strong expertise in Food Service distributionnetworks.

Proven experience managing distributors and executingstrategic plans.

Direct Key Account management experience.

Solid understanding of supply chain and logistics.

Experience managing commercial and marketing budgets.

Ability to build compelling value propositions acrossthe value chain.

Strong analytical and negotiation skills.

Languages

English: mandatory

French: a strong plus

Personality

Autonomous, proactive, and solution-oriented

Organized, with strong planning and prioritizationskills

Analytical, with the ability to interpret data andtranslate insights into actions

Strong team player with good communication skills

Social, with strong networking ability

Passionate about food and the F&B industry

Remuneration

SGD 7,000 – 10,000 per month (depending on experience)

Job Description & Requirements

• Assist with the efficient running of the laundry section as a Team Lead
• Operate and supervise the operation of laundry machinery as assigned
• Train and coach new laundry attendants
• Ensure and observe workplace safety practices
• Ensure and maintain cleanliness of working area
• Manage laundry attendants’ rosters and monitor the operation 
• Provide training to new staffs
• Perform laundry activities including (sorting linens, operate iron & folding machines, packing of cleaned linens)
• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our branches in a safe, courteous, and timely manner
• Establishing and maintaining excellent service during delivery
• To perform duties as tasked

• Delivery when required or delivery man on leave or MC.

• Able to work ot on weekend and split shift.

As a Data Center Engineer plays a crucial role in maintaining the operational integrity of the data center by providing support in ticket resolution, hardware replacement, fiber cabling patching, and fiber testing. This position requires strong technical expertise, problem-solving skills, and a commitment to ensuring the seamless functioning of data center infrastructure. This role may require occasional lifting, physical work, and work in environments with controlled temperature and humidity. Data Center Engineers are expected to adhere to safety protocols and maintain a high level of attention to detail in all tasks.

As a Data Center Engineer is a vital part of our infrastructure support team, ensuring the continuous operation of our data center. If you are a dedicated professional with the required technical skills and a passion for maintaining high-performance data center environments, we encourage you to apply.

Job Responsibilities

- Assist customers onsite or remotely

- Rack and stack network equipment or servers as per client requirement

- Installation of fibre and UTP cables

- Inventory checking and reporting for sites

- Log and track all incidents through ITSM tool and follow the incident management process

- Support business workstations, applications and services ensuring business continuity and customer satisfaction

- Collaborate with the vendor, network infrastructure, security, compliance, and various team for project work

- Supervise vendors and perform user-acceptability checks once completed

Job Qulification

· Minimum Diploma or bachelor’s degree in a Computer Science, Information Technology or related field.

· 1-2 years of working experience.

· Proven experience in data center operations, preferably in a similar role.

· Strong knowledge of data center hardware, fiber cabling, and networking technologies.

· Certification in relevant areas, such as Cisco CCNA, CCNP, or equivalent, is a plus.

· Proficiency in troubleshooting and problem-solving in a high-pressure, fast-paced environment.

· Excellent communication and teamwork skills.

· Able to participate in an on-call rotation if necessary.

· Physical fitness for handling equipment and performing maintenance tasks.

Duties and Responsibilities:

- Oversee the day-to-day operations of the beauty salon, including staff scheduling, inventory management, and customer service.

- Ensure that the salon is clean, organized, and well-maintained at all times.

- Manage and motivate a team of beauty professionals, including hairstylists, estheticians, and nail technicians.

- Ensure that staff members are trained and knowledgeable about the salon's products and services.

- Provide leadership and guidance to staff members, including coaching, mentoring, and performance management.

- Develop and implement marketing strategies to promote the salon's services and attract new customers.

- Create and manage the salon's budget, including tracking revenue, expenses, and profits.

- Handle customer complaints and ensure that customer service is of the highest quality.

- Ensure that the salon is in compliance with all local and state regulations, including health and safety regulations.

- Maintain positive relationships with suppliers, vendors, and other industry professionals.

Job Description

To provide pre and post sales technical support for equipment distributed by BioLab. Responsibility include but not limited to performing equipment technical inspection and preventive maintenance, attending to equipment failure service calls, ensuring standard procedure in Service Department are followed and documentations updated and traceable.

Technical service support can be provided in the office through telephone and/or at customer site. Need to be independent, self-motivated and able to work under-pressure. Candidates should possess technical competency, communication skills, as well as technical analysis and problem- solving skills.

Qualifications/Skills required

-       minimum Diploma in electrical, electronic or mechanical engineering from a recognized institution of education or 2 years relevant experience with a certificate from Institute of Technical Education(ITE)

-       Relevant work experience related to our industry will be advantages

-       Able to handle demanding and difficult customers

-       Able to work independently with minimum supervision

-       Possess intuitive and analytical mind

-       Possess good communications skills and able to explain clearly the trouble-shooting process and problems identified

-       Able to think out of box

-       Able to take the lead and work well in a team

Other requirements

-       Able and willingness to accept 24 hours standby on weekdays and weekends

-       Able to travel overseas for product training

Training

-     Product specific training on trouble-shooting and maintenance of the system organized by the product manufacturers

-      On-the-job training guided by experienced engineers

A Dual-level, multi-concept dining by the Marina Bay waterfront. We’re looking for energetic individuals with a positive attitude to join our team. Together with the team, you will be responsible in bringing a pleasant dining service experience at our restaurant and bar.

Your responsibilities will include:

• Making food and beverages recommendations
• Assist in basic food or beverages preparations
• Prepare bills and perform cashiering duties
• General housekeeping of the restaurant area assigned

Our employees will be provided with:

• Basic training on the food and beverages
• Staff meals for full shifts
• Transportation for past midnight closing shifts
• Full-time positions include annual leave and medical benefits
• Part-time rates please check with interviewer

Interested Singaporean, PR or LOC applicants may send us your CV .
Currently No quota for foreign applicants.

Job Title: Service Crew

Job Type: Full-Time

Job Responsibilities:

* Welcome and serve customers in a friendly manner

* Take customer orders and serve food & beverages

* Handle cashiering and payment transactions

* Maintain cleanliness of dining area

* Assist in table setting and clearing

* Support daily restaurant operations

Requirements:

* Good customer service and communication skills

* Able to work in fast-paced environment

* Responsible, hardworking, and team player

* Able to work shifts, weekends, and public holidays

* Salary negotiable based on experience

* ⁠must have food and hygiene cert

IF keen please contact me directly on whatsapp 92340784 ling

Lee Ling Ling

EAP/ CEI number is R25159013

EA/ Licence No : 17C8673

Benefits & Perks:
-5 Working day per week , 7am to 2pm

• On-the-job training provided

• Free meals

Job Summary:

We are seeking a Service Crew member for Killiney outlet. Ability to multitask in a fast-paced environment.

Job Description:

• Operate toast system and assist with coffee preparation

• Dispense food orders and perform dishwashing duties

• Handle cashier responsibilities and maintain cleanliness

• Provide friendly and efficient service to customers

Job Requirements:

• Positive attitude and commitment to customer satisfaction

EA Personnel By: LIM SWEE HAN | EA Personnel No: R1547369 | EA License No.: 23C1570

Visi Intergroup Pte. Ltd. |Permanent & Search Division | Private & Confidential

GYUKATSU KYOTO KATSUGYU IS EXPANDING!

Join Japan's No.1 Beef Katsu family today!

SUMMARY AND BENEFITS

• Work location: Raffles City Shopping Centre / One Holland Village / Parkway Parade
• Work Schedule: 5 workdays, 44 hours per week
• Sign-on bonus (Terms and conditions apply)
• Staff incentive program
• On-the-job Training provided

ROLE & RESPONSIBILITIES

• Provides smooth and efficient service at the Restaurant ensuring that standards are always met
• Presents menu/drinks list, answers inquiries and provides recommendations to guests after assessing their needs and preferences
• Strives to provide excellent quality service to all guests
• Takes guest orders and serves without unnecessary delay
• Be familiar with and have good knowledge of the Outlet’s Menu
• Maintains par stocks of beverages and guest supplies
• Clears and resets counters or tables
• Ensures all glasses are well polished
• Assists in stock inventory and maintains an accurate inventory record
• Standard service duties

REQUIREMENTS

• At least 1 year of relevant experience in the F&B industry
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred
• Possess Food safety and hygiene certificate
• Able to work on weekends and public holidays

Please click on the APPLY button or send your resume directly to recruit@hedonismhospitality.co with your availability date and expected salary.

**We regret to inform you that only shortlisted candidates will be notified. **

• Serve as the main contact between customers and the workshop to ensure quick responses and smooth service.

• Advise customers on vehicle maintenance and repair needs.

• Arrange test drives with customers to identify any additional issues, if needed.

• Accurately record customer concerns on the job card.

• Provide estimated time for completion.

• Monitor service progress and update customers.

• Inspect repaired vehicles before handing them back to customers.

• Coordinate with other departments to fix any issues after repairs.

• Manage vehicle check-in and check-out processes.

• Follow up with customers to ensure satisfaction with the service. 

• Complete admin tasks, billing, and close job cards on time. 

• Manage and maintain the Management System, ensuring accurate data entry, record management, system updates, and report generation to support business operations.

We are looking for an experienced Customer ServiceManager to provide excellent customer service and to promote this ideathroughout the organization. The goal is to keep the department running in anefficient and profitable manner, to increase customer satisfaction, loyalty andretention and to meet their expectations.

Responsibilities:

·       Improve customer service experience, create engaged customers andfacilitate organic growth

·       Take ownership of customers issues and follow problems through toresolution

·       Set a clear mission and deploy strategies focused towards that mission

·       Develop service procedures, policies and standards

·       Keep accurate records and document customer service actions anddiscussions

·       Analyze statistics and compile accurate reports

·       Recruit, mentor and develop customer service agents and nurture anenvironment where they can excel through encouragement and empowerment

·       Keep ahead of industry’s developments and apply best practices to areasof improvement

·       Control resources and utilize assets to achieve qualitative andquantitative targets

·       Adhere to and manage the approved budget

·       Maintain an orderly workflow according to priorities

Qualifications:

·      Proven experience in a customer service position.

·      Proficiency in Microsoft Office and customerservice software.

·      Excellent knowledge of management methods andtechniques.

·       Excellent leadership and interpersonal skills.

Job Responsibilities:

• Warmly welcome and assist customers upon arrival.
• Take customers' food and beverage orders accurately and efficiently.
• Prepare beverages and serve food in accordance with company standards.
• Handle cashiering duties, including processing payments and maintaining accurate records.
• Ensure the cleanliness and hygiene of the dining area and food preparation areas.
• Assist in the day-to-day operations of the restaurant to ensure smooth service.
• Monitor and ensure compliance with workplace health, safety, and hygiene standards.

Job Description

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

Job Requirements

• Minimum 1 year working experience in Food & Beverages industry
• Fresh Graduates are welcomed to apply too
• Possess good working Attitude
• Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

A Front Counter Crew focuses on customer service and operations, including greeting and assisting customers, taking orders, processing payments, maintaining cleanliness, and ensuring customer satisfaction. Key responsibilities involve efficient and accurate order handling, maintaining a positive attitude, following health and safety standards, and contributing to a smooth front-of-house operation.

Responsibilities

• Handle cash and credit card transactions, operate point-of-sale (POS) systems, and ensure accuracy in payments.
• Maintain a clean and organized dining area, serving areas, and the front counter itself.
• Communicate effectively with back-of-house (BOH) and other front-of-house (FOH) team members to ensure smooth operations.
• Adhere to all health and safety guidelines, including proper food handling.
• Monitor and restock supplies, ensure an adequate supply of items, and rotate stock using the First-In, First-Out (FIFO) method.

Any other jobs or duties assigned by the Manager from time to time.

Job Requirements:

• Basic IT knowledge, ability to handle the POS system.
• Money sensitive.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Basic math and cash handling experience.
• Ability to stand for long periods.
• Flexibility to work weekends and holidays.
• Familiarity with food hygiene and sanitation procedures.

Responsibilities

• Process orders accurately using the POS system
• Handle cash, credit card, and digital transactions
• Pack and check takeout/delivery orders for accuracy
• Answer phones and assist with customer inquiries
• Maintain a clean and organized cashier area
• Ensure receipts and change are accurate
• Support front-of-house staff during peak times

Requirements:

• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization
• Friendly and professional demeanour
• Ability to multitask under pressure
• Able to work on weekends & public holidays.
• 6 days work with 1 rest day a week.
• Malaysians are welcome to apply.

Salary Range: S$1,800 – S$2,800