Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

The incumbent will support his/ her Reporting Officer in the management of vendors to fulfil service contract obligations. He/She will also assist with all related planning, coordination, staffing and administration of daily operations. He/ She is accountable to the Institution Lead, Group Hospitality for proper contract management and smooth operationalisation at the institutional level.

 Primary Responsibilities and Duties (80%)

• Ensure contract management and administration are fully compliant with contract terms and conditions, as well as Contract Management Policy and Audit Compliance
• Analyse all requirements and provisions in contracts, including terms and conditions to work with vendor on implementation and compliance
• Conduct workforce qualifications/ competency assessment before allowing deployed staff to work in certain critical areas in hospital
• Ensure all services rendered by the vendors meet the service standards set in the KPIs and users expectation
• Ensure vendor performance reports are validated using source data
• Conduct sampling check on the accuracy of contract KPIs that are compiled manually at institutions monthly
• Ensure contract checklists are completed when verifying the contract and vendor performance monthly
• Escalate issues to Institution Lead, Group Hospitality if necessary
• Oversee daily operations, attend to user department requests and troubleshoot issues with vendor (if any)
• Raise Purchase Requests/ Purchase Orders for the procurement of institution specific purchases in accordance with Procurement Policy
• Ensure vendor is compliant with Workplace Safety regulations
• Ensure institution BCP is in place with drills being planned and validated annually
• Manage in-house inventory (e.g. linen) (if applicable)
• Ensure fixed assets are tracked, accounted for and maintained according to maintenance plan (e.g. patient trolleys, wheelchairs, food trolleys)
• Ensure that contracts are executed accordingly, all KPIs are verified, with contract checklists completed and supporting documents appended, before submitting payment to Institution Lead for approval
• Work with Institution leads on the actions to be taken for non-performance
• Maintain good documentation (e.g. records of all contracts, records, reports, documentation, minutes of meetings with vendors)
• Assist Institution Lead to collate required expenses during the annual and multi-years budgeting exercise
• Ensure budget is utilised according to planned activities
• Coordinate with Finance to ensure correct billing according to contractual obligations
• Lead or participate in assigned projects and tasks assigned by Institution Lead, Group Hospitality

 Secondary Responsibilities and Duties (20%)

• Monitor and ensure all vendors and service providers adhere to the house rules.
• Take on and assist in projects and ad-hoc assignments.
• Develop and counsel staff. 
• Conduct briefings with department’s supervisors along with service partners, always maintaining open channels for communication and feedback.
• Supervise various operations as and when required.
• Perform any other duties assigned by the Reporting Officer.

 Requirement

• Recognised Degree, preferably in contract management in Healthcare / Hotel Setting / Horticulture, Certified Practicing Horticulturist (CPH), or related field
• Good team player
• Strong interpersonal skills
• Good writing and communication skills
• Analytical, meticulous and high level of initiative
• Record of good leadership and project management

JOB ID: JOB-00538

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

gesse.tan@peopleprofilers.com

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

• 20 Cecil Street, #08-09, Plus Building, Singapore 049705
• Tel:  69509745
• EA Licence Number: 02C4944
• EA Registration Number: R1108448
• EA Personnel: Tan Lili Gesse

The Organisation

Blossom Seeds is an IPC-registered charity focused on eldercare in Sembawang. While our staff strength is modest, we serve a potential pool of 5,000 seniors with the help and support of our many volunteers.

Join Our Team as a Senior Volunteer Manager!

We seek a dynamic leader to head up our volunteer management team consisting of three people. Reporting to the CEO, this position helps to bring clarity and collaboration in the organisation’s role as a “SG CARES” centre for Sembawang.

What difference can you make?

Focus areas include building sustainable community partnerships, fostering corporate social responsibility (CSR) initiatives and attracting retaining and developing volunteers to enable the organisation to fulfil its mission: to serve seniors with love and care. The position also entails overseeing the planning and execution of outreach and fundraising events.

What will you need to thrive in the role?

·    A tertiary degree not limited to eldercare or social services with 8 or more years of supervisory experience would ideally be the platform for the successful candidate.

·   Leadership, partnership & event management experience are also essential.

·   Excellent communication and presentation skills to various stakeholders are vital

·   Digital literacy including being adept with social media platforms has to be of a high order.

·    Having a genuine caring disposition for seniors will go a long way to win over volunteers to the cause.

·    Multilingual capability would be advantageous

·    Problem-solving & decision-making skills and to apply them effectively to navigate ambiguous situations would be useful.

·    Being prepared to work beyond standard work hours including weekends

Fund Operation Manager (VP)

Roles & Responsibilities

• LP Onboarding
  Manage the full onboarding process for Limited Partners, ensuring smooth documentation flow and compliance with regulatory standards.
• Portfolio Company Onboarding
  Coordinate the onboarding of new portfolio companies and ensure all required documentation, KYC, and operational setup are completed.
• Investor Relations (IR)
  Lead LP communication and support, including regular reporting, updates, and responding to investor inquiries.
• Review of Legal Agreements
  Conduct initial reviews of fund-related agreements, investment contracts, and other legal documents in collaboration with external counsel.
• KYC / AML & SOF/SOW Verification
  Perform KYC/AML checks and verify Source of Funds (SOF) / Source of Wealth (SOW) for LPs, external vendors, and new investees.
• Portfolio Monitoring
  Track portfolio performance, financial updates, and key operational metrics.
• Capital Call & Distributions Management
  Prepare, execute, and communicate capital calls and distributions to LPs.
• Investment Due Diligence
  Support due diligence processes for potential investments, including financial, legal, and operational assessments.
• Regulatory Compliance
  Ensure adherence to MAS regulations and maintain internal compliance standards.
• Audit Coordination
  Liaise with internal and external auditors to facilitate smooth and timely audit processes.
• Fund Accounting
  Maintain accurate accounting records for investment funds, including NAV calculations and reconciliation.

Requirements

• Minimum 3 years of experience in VC, private equity, fund operations, or audit.
• “A startup-minded, self-driven individual who resonates with BEENEXT’s philosophy.”

Financial Services Manager

$10000-18000

To apply or find out more, please contact

Leong Jia Wei

(Reg No: R25157456) on 

WhatsApp

+65 80358497

or email

jiawei@placement.com.sg

I also carry more Junior and Senior variants of this role; please browse our Company Page to find out more.

https://www.mycareersfuture.gov.sg/companies/placement-professionals-53226217D

(Mid–Senior Level | Team Leadership & Advisory Growth)

NB. This role is a Commission-based role; the Salary Range I included is an average approximate based on past teammates’ earnings.

Role Overview

The Financial Services Manager role is designed for experienced advisors or sales professionals ready to take on leadership,mentorship, and business-building responsibilities, while continuing to maintain a personal advisory portfolio.

This role is ideal for:

• Advisors with 2–5 years experience in insurance or investment sales
• High-performing sales professionals seeking structured leadership pathways
• Career switchers with proven team management experience

Key Responsibilities

• Manage and mentor a team of Financial Consultants
• Drive team productivity, professionalism, and compliance standards
• Conduct coaching sessions, case discussions, and performance reviews
• Support recruitment, onboarding, and development of new advisors
• Maintain own client portfolio and advisory responsibilities
• Ensure adherence to governance, risk management, and regulatory standards

What We Are Looking For

• Proven sales performance and client management track record
• Strong leadership, coaching, and people-development skills
• High integrity with strong governance mindset
• Able to balance personal production and team development
• Determined, resilient, and growth-oriented

Remuneration & Career Progression

• Competitive managerial commissions and overrides
• Performance-based incentives
• Structured leadership development programme
• Clear pathway to Financial Services Director
• Potential earnings: 200%–300% of past 3-year income, subject to performance

By applying, you consent that the contents of your CV and answers in the form will be processed for the purpose of job matching.

Snr AVP or VP, Enterprise Risk Management

Responsible for enhancing the firm'senterprise-wide risk management framework, with emphasis on operational risk,third-party risk management, outsourcing risk oversight, and controlgovernance.

Working closely with business,operations, technology and support functions, you will provide independentsecond-line oversight, challenge and guidance across the organisation, ensuringrisks are appropriately identified, assessed, mitigated and reported.

Responsibilities

• Support enhancement of the Enterprise Risk Management framework.
• Review and recommend risk appetite statements, metrics andtolerances across key risks.
• Lead enterprise-wide risk assessments
• Facilitate the identification, evaluation and monitoring of materialrisks.
• Drive the Risk and Control Self-Assessment (RCSA) programme
• Partner with first-line stakeholders to identify control weaknessesand implement remediation.
• Oversee the development, monitoring and reporting of Key RiskIndicators (KRIs) and risk dashboards for senior management and governancecommittees.
• Identify emerging risks and external threats which may impact the riskprofile.
• Provide challenge and oversight of risk mitigation strategies andcontrol effectiveness.
• Conduct thematic reviews, control assessments, risk assuranceactivities and gap analyses.
• Be a subject matter expert for outsourcing risk, vendor risk andthird-party risk management.
• Review and challenge vendor due diligence assessments, outsourcingarrangements, critical service provider oversight and associated risk controls.
• Partner with technology teams to ensure a coordinated approach torisk management.
• Support risk committee reporting
• Provide risk insights to senior management and key stakeholders.

Requirements

• 8-12+ years of experience within enterprise risk management,operational risk, or risk assurance
• Financial services experience is a must.
• Strong understanding of Risk Management frameworks.
• Experience in third-party risk management, outsourcing riskoversight, vendor due diligence.
• Experience leading RCSAs, control assessments, risk reviews andremediation programmes.
• Familiarity with MAS Outsourcing Guidelines, MAS Technology RiskManagement Guidelines.
• Ability to engage, influence and challenge stakeholders across alllevels of the organisation.
• Experience preparing risk reporting and presenting to seniormanagement, risk committees or governance forums is preferred.

This opportunity is suited to anexperienced risk professional seeking a broad enterprise-wide / operationalrisk remit with meaningful exposure to operational risk, third-party risk management, governance and organisational resilience.

Apply now.

We only advertise on LinkedIn and our own careerspage. We do not advertise roles through third-party job boards, aggregators, or job scraping apps. Vacancies reposted elsewhere may be outdated andapplications may not be received by our team. Your personal data may be at risk by using unverified platforms. We are only able to respond to applicants whosebackgrounds are relevant to the mandate or our broader remit. Applications notconsidered relevant will not be retained within our system.

SLOANE | SHOREY

Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License20S0307

Construction QAQC Manager

Responsible for establishing, implementing, monitoring, and improving the Quality Assurance (QA) and Quality Control (QC) system to ensure all works comply with project specifications, BCA requirements, consultants' requirements, ISO standards, and client expectations.

1. Quality Management System (QMS)

Develop and maintain Project Quality Plan (PQP).
Ensure compliance with ISO 9001 Quality Management System.
Implement company quality policies and procedures.
Conduct periodic reviews and updates of quality documentation.
Lead quality audits and management review meetings.

2. Inspection & Testing Management
Establish Inspection and Test Plans (ITP).
Ensure inspections are conducted according to approved procedures.
Monitor site inspections, material inspections, and testing activities.
Review and verify test reports from laboratories.
Ensure all quality records are properly maintained.

3. Quality Control of Construction Works
Monitor structural, architectural, M&E, and finishing works.
Ensure works comply with:
o  Approved drawings
o  Method Statements
o  Specifications
o  BCA requirements
o  Consultant requirements
Identify non-conformance and recommend corrective actions.

4. Non-Conformance Management
Manage NCR (Non-Conformance Reports).
Investigate quality defects and root causes.
Implement corrective and preventive actions (CAPA).
Track closure of NCRs.

5. CONQUAS & Quality Assessment
Lead project preparation for BCA CONQUAS assessment.
Coordinate with consultants and subcontractors on quality improvement.
Conduct mock inspections.
Monitor quality performance trends.

6. Subcontractor Quality Management
Evaluate subcontractor quality performance.
Conduct quality briefings and training.
Ensure subcontractors comply with project quality requirements.
Participate in subcontractor selection and evaluation.

7. Documentation & Records Management
Maintain:
o  Material approvals
o  Inspection records
o  Test reports
o  Method statements
o  Quality checklists
o  As-built quality records
Ensure proper document control procedures.

8. Staff Training & Competency Development
Conduct quality awareness training.
Train engineers and supervisors on QAQC requirements.
Promote continuous improvement culture.

9. Handover & Defect Management
Manage project quality handover process.
Coordinate pre-TOP and CSC inspections.
Monitor defects rectification.
Ensure timely closure of defect lists.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking an experienced Deputy Section Manager (Civil) with strong exposure to deep excavation and infrastructure works to support the execution of major civil construction projects in Singapore. Candidates with experience in ERSS, diaphragm wall, piling, ground improvement, shaft, or station construction will be well-suited for this role.

The successful candidate will be responsible for overseeing assigned work sections, coordinating site operations, monitoring progress, and ensuring works are carried out safely, efficiently and in accordance with project specifications and regulatory requirements.

This role is suited for candidates with strong experience in civil construction management, particularly in deep excavation, ERSS, diaphragm wall, piling, ground improvement, reinforced concrete works, utilities diversion and infrastructure-related works.

Responsibilities

• Manage and supervise civil construction works within the assigned section of the project.

• Coordinate daily site activities to ensure progress is achieved in accordance with the master programme.

• Oversee construction activities, including excavation, temporary works, piling, ERSS, reinforced concrete, drainage, roadworks and related civil works where applicable.

• Ensure compliance with approved drawings, method statements, project specifications and construction sequence.

• Monitor progress, identify delays or issues, and work with relevant stakeholders on recovery actions.

• Coordinate with project managers, consultants, subcontractors, site supervisors and technical teams on operational and interface matters.

• Lead or participate in site meetings, coordination meetings, toolbox briefings and inspections.

This is a contract position within the Partnership team at the Lifelong Learning Singapore (LLSG). The role provides generalist support across partnership management, programme coordination, and event execution. The incumbent will work across LLSG’s Comms & Outreach and Advisory clusters in addition to the Partnerships team and will play a critical role during the SkillsFuture Festival (SFF) period before transitioning to support the team's leadership programme and ongoing community engagement initiatives through the rest of the year.

Responsibilities:

Partnerships Support

• Assist in the day-to-day management of existing partnerships, including coordination with partners on deliverables and event participation
• Support onboarding of new partners and maintenance of partnership records

Stakeholder Coordination & Meeting Management

• Coordinate with internal stakeholders across the Partnership team and other LLSG clusters, including Comms & Outreach and Advisory Team
• Engage with external partners and programme stakeholders to align on deliverables and timelines
• Take minutes at meetings and circulate action items
• Track and follow up on outstanding action items to ensure timely closure
• Maintain planning trackers and flag items at risk of slippage to the reporting officer

Reporting & Data Visualisation

• Track and report on partnership engagement metrics, including number of active enterprise partners and depth of engagement across programmes
• Consolidate career conversion and jobs engagement data across events and monthly programmes
• Monitor thought leadership programme performance, including online reach, impressions, and audience engagement metrics
• Track participant and partner feedback scores, identifying trends to inform programme refinement
• Present findings in a narrative-driven format that tells the story behind the numbers and supports strategic planning

Thought Leadership Programme

• Provide coordination and administrative support for LLSG’s thought leadership series
• Liaise with speakers, partners, and internal teams on programme logistics
• Assist with post-event reporting and documentation

Event & Community Engagement Support

• Provide on-site support at partnership events and community engagement activities, including those held in the evenings and on weekends
• Support monthly Career Conversion Programmes held on campus, including logistics coordination and on-ground execution
• Coordinate with partners and internal teams to ensure smooth programme delivery and participant experience

SkillsFuture Festival (SFF) – Near-Term Priority

• Serve as a key operational support for SFF partnership logistics and on-site coordination
• Consolidate post-event reports and data across multiple SFF touchpoints

Requirements:

• Diploma or Degree in Business, Communications, or related field
• 2 to 3 years of relevant experience inpartnerships, events, or programme management
• Strong communication and stakeholder management skills
• Comfortable working outside of regular hours for evening and weekend events
• Proficient in MS Office; experience with data visualisation tools such as PowerBI or equivalent is an advantage
• Strong ability to synthesise data into clear, visual, and actionable reports

Candidates who do not have the required qualification or relevant experience are welcome to apply.

This is a 6‑month contract with the possibility of extension.

Please note that only shortlisted candidates will be notified.

Responsibilities

• Develop and implement HR strategies and initiatives aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances or other issues
• Manage the recruitment and selection process
• Support current and future business needs through the development, engagement, motivation and preservation of human capital
• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Assess training needs to apply and monitor training programs
• Report to management and provide decision support through HR metrics
• Ensure legal compliance throughout human resource management

Requirements and skills

• Proven working experience as HR Manager or other HR Executive in security service industry
• People oriented and results driven
• Demonstrable experience with Human Resources metrics
• Knowledge of HR systems and databases
• Ability to architect strategy along with leadership skills
• Excellent active listening, negotiation and presentation skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• In-depth knowledge of labor law and HR best practices

Key Responsibilities

• Manage and supervise all on-site construction activities to ensure work is carried out according to project specifications, quality standards, and safety requirements.
• Coordinate with project managers, consultants, subcontractors, suppliers, and relevant authorities.
• Monitor project progress, schedules and resource allocation to ensure timely completion of works.
• Ensure compliance with workplace safety, environmental, and regulatory requirements.
• Review construction drawings, method statements, and work procedures.
• Prepare site reports, progress updates, and documentation.
• Resolve site issues and provide technical guidance to site personnel.
• Manage and control project costs, materials, and manpower utilization.
• Attend site meetings and liaise with stakeholders on project matters.

Requirements

• Minimum 15 years of relevant experience in construction site management.
• Strong knowledge of construction methods, project planning, and safety regulations.
• Experience managing subcontractors and site teams.
• Good leadership, communication, and problem-solving skills.
• Ability to work independently and under pressure to meet project deadlines.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

• Develop strategic plan for optimized productivity

• Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

• Adhere to company standards for excellence and quality

• Seek out opportunities for expansion and growth by developing new business relationships

• Provide guidance and feedback to help others strengthen specific knowledge/skill areas

• Maintain project timelines to ensure tasks are accomplished effectively

• Develop, implement, and maintain budgetary and resource allocation plans

• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.

• Good knowledge of different business functions

• Proven success in a managerial role

• Strong decision-making ability

• Excellent communication, collaboration, and delegation skills

• Proven ability to develop and achieve financial plans

• Ability to motivate and lead employees, and hold them accountable

• Strong working knowledge of operational procedures

• Meticulous attention to detail.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking an experienced Business Continuity Management (BCM) Manager to join a leading banking organization and play a critical role in strengthening operational resilience across the enterprise.

As the BCM Manager, you will be responsible for developing, maintaining, and enhancing the Bank's Business Continuity Management framework, ensuring compliance with regulatory requirements and industry best practices while safeguarding critical business operations.

Key Responsibilities

• Lead the design, implementation, and continuous improvement of the Business Continuity Management framework.
• Conduct Business Impact Analyses (BIA) and facilitate risk assessments across business units.
• Develop, review, and maintain business continuity and disaster recovery plans.
• Coordinate and manage BCM testing exercises, simulations, and crisis management drills.
• Partner with technology, operational risk, cybersecurity, and business stakeholders to strengthen organizational resilience.
• Ensure compliance with relevant regulatory requirements, industry standards, and internal governance frameworks.
• Prepare executive-level reporting, metrics, and board committee updates on BCM readiness and resilience posture.
• Support incident management and crisis response activities during disruption events.

Key Requirements

• 7+ years of experience in Business Continuity, Operational Resilience, Risk Management, or Disaster Recovery within the banking or financial services sector.
• Strong understanding of BCM standards and frameworks including ISO 22301 and regulatory expectations for financial institutions.
• Experience conducting BIAs, continuity planning, testing, and crisis management exercises.
• Knowledge of operational risk management and third-party/vendor resilience practices.
• Excellent stakeholder management skills with the ability to engage senior leadership and business executives.
• Strong analytical, documentation, and presentation capabilities.
• Relevant certifications such as CBCI, MBCI, CBCP, or equivalent are highly regarded.

Interested candidates please email your latest resume to subagio@tangspac.com

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people - both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises - as the partner you can turn to in a tight spot- meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

The Assistant Manager, IT plays a key role in ensuring the smooth operation of the company's technology infrastructure. This role combines hands-on IT support with operational oversight, acting as a trusted partner for employees and a reliable link to management. You will be responsible for managing daily IT operations, providing technical assistance, and continuously improving systems to support business growth and efficiency.

This is an opportunity for a proactive, service-oriented IT professional to make a significant impact by ensuring that employees are equipped with the tools, systems, and support they need to perform at their best.

Key Responsibilities

IT Support & Service Excellence

• Provide "above and beyond" IT support by resolving hardware, software, and system issues quickly and effectively.
• Act as the go-to contact for helpdesk assistance, covering areas such as:
• Setting up and configuring workstations, laptops, mobile devices, and printers.
• Managing home office setups and IT requirements for company events.
• Installing, updating, and troubleshooting applications and operating systems.
• Serve as the super user for business-critical applications, including Office 365/Copilot 365, Microsoft Azure, Intune, Entra ID, Windows, SharePoint, ServiceNow, Impero, etc.
• Ensure employees have a positive and seamless IT experience by providing professional, approachable, and solution-focused assistance.

IT Operations Management

• Manage onboarding and offboarding processes, ensuring smooth transitions with full IT setup or deactivation.
• Handle procurement of hardware, software, and licenses, ensuring cost efficiency and timely delivery.
• Monitor and improve system backups, data recovery, and security protocols.
• Conduct regular system health checks and preventive maintenance to minimize downtime.
• Coordinate with vendors, external partners, and service providers for maintenance and upgrades.

Infrastructure & Continuous Improvement

• Assess existing IT infrastructure regularly to ensure scalability and alignment with the company's evolving needs.
• Identify opportunities for improvements in systems, processes, and employee experience.
• Contribute to IT projects, system upgrades, and implementation of new technologies.
• Ensure IT policies and procedures are up to date, aligned with best practices, and communicated across the organization.

Documentation & Governance

• Develop and maintain accurate IT documentation, including user guides, standard operating procedures, and technical manuals.
• Ensure proper record-keeping of assets, licenses, and IT inventory.
• Ensure compliance with IT security, data protection, and internal audit requirements.

Collaboration & Stakeholder Engagement

• Act as a trusted link between IT, employees, and management, ensuring effective communication and problem resolution.
• Provide training and guidance to employees on IT systems, tools, and best practices.
• Contribute to a culture of continuous learning and digital adoption within the organization.

• Diploma in Information Technology, Computer Science, or equivalent professional certification.
• Minimum 3 years' experience in IT support with solid knowledge of Windows, Office365 / Copilot 365, Exchange, Azure, Intune and Entra ID.
• Proven experience in IT operations, troubleshooting, and user support across a wide range of systems and applications.

Skills & Attributes

• Strong problem-solving skills with a hands-on, can-do attitude.
• Highly structured, organized, and able to manage multiple priorities effectively.
• Strong interpersonal skills — outgoing, approachable, and customer-service oriented.
• Excellent written and verbal communication skills with great listening ability.
• Ability to work independently, take initiative, and also collaborate within a team environment.
• Thrive in a fast-paced, dynamic environment with flexibility and adaptability.
• Always ready to assist, with a mindset of ownership and accountability.

Why Join Us?

• Opportunity to work closely with leadership on impactful IT projects.
• A dynamic role with exposure to both day-to-day IT support and strategic infrastructure management.
• Be part of a collaborative and forward-thinking IT team where your ideas and expertise are valued.
• Develop your career in a fast-growing organization that invests in people and technology.