An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.

- Ensure that all correspondence are replied within 24 hours.

- Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.

- Explain guarantee, special rate, and cancellation policies to callers.

- Accommodate and document special requests.

- Answer questions about property facilities/services and room accommodations.

- Follow sales techniques to maximize revenue. Input and access data in reservation system.

- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.

- Follow proper escalation procedures when addressing guest concerns.

Key Requirements

• At least 1 year experience in a similar role
• Fluent in English (Written and Spoken)
• Excellent telephone & email etiquette

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

· Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)

· Whiskey Library & Jazz Club (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

Your day to day

Under the general direction of the Hotel Manager, oversee the activities of the Room Division to ensure the achievement of established quality, guest service standards and departmental revenue and profit goals. Adhere to governmental regulations concerning hotel emergency procedures, safety, or other compliance requirements, as well as brand standards and local policies and procedures. Deliver a guest experience that is unique and brings the brand to life.

Financial Returns

· Oversees their implementation

· Ensures training needs analysis of Rooms Division is carried out and training programs are designed and implemented to meet needs

· Conducts probation and formal performance appraisal in line with company guidelines

· Maintains up to date staff records and approves leave requests etc. Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance

· Regularly communicates with staff and maintains good relations

Guest Experience

· Build and maintain positive relationships with all customers and guests in order to exceed their needs

· Take action to address these needs in order to exceed their expectations

· Create a positive hotel image in every interaction with internal and external customers

· Ensure your direct reports have current guest focused standards and procedures which are used effectively for training purposes

· Ensure all front office staff provides guests with prompt service, professional attention, and personal recognition

· Ensure guests are greeted upon arrival and make time to interact effectively with guests.

· Respond appropriately to guest complaints, solicit feedback, and build relationships that drive continuous improvements in guest satisfaction.

· Conduct routine inspections of the front office and public areas and take immediate actions to correct any deficiencies.

· Ensure that guest satisfaction data is analysed and that plans are developed and implemented to achieve established goals

· Communicate to appropriate departments all pertinent information related to the expected arrival and departure of VIP’s and other key guests, or other special guest needs

People

· Direct day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.

· Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance

· Educate and train team members in compliance with brand standards, service behaviours, and governmental regulations.

· Ensure staffs have the tools, training, and equipment to carry out job duties

· Promote teamwork and quality service through daily communication and coordination with other departments.

· Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions in accordance with hotel or company rules and policies

Responsible Business

· Regularly audit all financial transactions to ensure governmental regulations and data privacy requirements are met

· Act as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police, and emergency personnel

· Develop awareness and reputation of the hotel and brand in the local community and promote team member involvement in community outreach efforts Perform other duties as assigned

· May also serve as manager on duty

· Recognize and develop the potential of yourself and your direct reports

· Use strengths of others to build organization capability for the future and recognize the advantage diversity brings Identify and develop talented individuals

· Understand and consider the global nature of the business

· Work effectively with colleagues from different viewpoints, cultures, and countries

· Supervises the overall activities of Front Office and Housekeeping operations

· Monitors the personnel of these operations to ensure guests receive prompt, cordial attention, and personal recognition

· Coordinates exchange of pertinent information between departments within the Division and directs exchange of information with other departments, notably, Engineering and Security

· Consults with Department Heads and General Manager on an ongoing basis to improve business conduct Assumes overall responsibility for maintaining presentation standards to ensure facilities and equipment are clean, in good repair and well maintained

· Schedules and regularly conducts routine inspections of areas under control

· Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all front office employees

· Conducts comprehensive monthly departmental meetings to include review of procedures and events which warrant special handling and detailed information

· Promotes Inter-hotel sales and in-house facilities

· Monitors and controls the inventories for operating equipment and supplies

· Communicates to the General Manager to his/her delegate, and other Department heads, all information likely to be of interest to them

· Monitors and controls the Front Office department operation in the areas of revenue expenditure, profitable and performance against budget

Accountability

This is the top room’s division job in a large full-service, luxury, resort, or major flagship hotel with an extensive range of facilities and services, demanding competitive pressures, and a large number of VIP and key guests. Directly and indirectly supervises a large number of Front Office and Housekeeping employees.

Job Responsibilities

• Lead and manage retail store teams to achieve sales targets and business goals.
• Oversee and manage the operations of multiple retail outlets.
• Monitor and improve sales performance across all stores.
• Manage staff attendance, scheduling, and discipline.
• Recruit, train, coach, and develop retail staff.
• Handle employee issues and customer complaints professionally.
• Plan and execute store promotions, visual merchandising, and product displays.
• Analyze sales data and implement strategies to improve store performance.
• Ensure smooth daily operations across all retail outlets.
• Drive team motivation and maintain a positive working culture.

Requirements

• Minimum 3 years of experience in retail management or multi-store operations.
• Leadership and people management skills.
• Able to work independently and make decisions without constant supervision.
• Excellent communication skills in both English and Chinese.
• Experienced in handling customer complaints and staff-related matters.
• Understanding of retail operations, merchandising, and sales management.

We Are Looking For Someone Who

• Can lead and inspire teams to achieve outstanding sales results.
• Takes ownership of the business and continuously seeks ways to improve performance.
• Brings new ideas and solutions instead of waiting for instructions.
• Has strong responsibility, leadership, and execution skills.
• Is passionate about retail and business growth.

Job Description

Position: Outdoor Catering Sales Manager
Location: Singapore
Employment Type: Full-Time

About the Role

We are looking for a dynamic and results-driven Outdoor Catering Sales Manager to grow our catering business through corporate, private, and event sales. The ideal candidate is passionate about food and hospitality, enjoys building client relationships, and has a strong ability to generate revenue through strategic sales initiatives.

Key Responsibilities

• Develop and execute sales strategies to increase outdoor catering revenue
• Identify and secure new corporate and private catering clients
• Build and maintain strong relationships with event planners, corporate accounts, and partners
• Prepare proposals, quotations, and customized catering packages
• Coordinate with operations and kitchen teams to ensure smooth event execution
• Conduct site visits and client meetings
• Achieve monthly and annual sales targets
• Monitor market trends and competitor activities
• Attend networking events, exhibitions, and food-related events to promote the brand

Requirements

• Diploma or Degree in Hospitality, Business, Marketing, or related field
• Minimum 3–5 years of sales experience in catering, hospitality, F&B, or events
• Strong communication and negotiation skills
• Proven track record in achieving sales targets
• Ability to work independently and manage multiple projects
• Good knowledge of outdoor catering operations and event coordination
• Proficient in Microsoft Office and CRM systems

Responsibilities:

• Explain services to the customers
• Apply pressure with the thumb and fingers to the client's feet
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas.
• Keep service records
• Enquiring about guests' medical conditions and allergies before providing services.
• Uphold hygiene standards and follow health and safety regulations

Requirements:

• Proven experience working as a Manager.
• Effective communication skills.
• Exceptional customer service skills.
• Patience and respect.
• Able to work on weekend and public holiday.

About MTFA

The Muslimin Trust Fund Association (MTFA) is a charity committed to supporting the underprivileged in our community through a myriad of services, including but not limited to offering shelter to orphans and youths at risk, facilitating subsidized medical treatments, and administering financial aid through various programs.

Guided by our principle of "Towards a sincere pursuit of Ihsan", we aim to continuously create positive impacts within the communities we serve.

Job Summary: We are seeking a compassionate and dedicated Assistant Manager to supervise various aspects of our funeral service operations. You will play a key role in ensuring the highest standards of professionalism, care, and respect for families during their time of need.

Responsibilities

Funeral Service Excellence:

• Manage the planning, coordination, and execution of funeral and tahlil recitation services.
• Ensure all procedures for deceased care (collection, transfers, washing/shrouding, burial, and talqin) are conducted with utmost respect and according to Islamic traditions.
• Develop and implement strategies for strict adherence to religious and professional regulations.

Client Care and Aftercare:

• Supervise the aftercare process, including timely delivery of documentation and client satisfaction surveys.
• Analyze feedback to continually improve service quality.

Leadership and Safety:

• Foster a culture of safety within the organisation.
• Implement and supervise health and safety protocols for staff and client protection.
• Collaborate with senior management on operational goals, special projects, and service enhancements.

Client Services and Administration:

• Ensure client families are fully informed of service options and oversee service delivery.
• Supervise the accurate preparation of all service-related documentation.
• Manage arrangements for specialized care of specific remains.
• Develop and implement authorization processes.
• Be the primary point of contact for inquiries and maintain relations with stakeholders, including contractors and other casket companies.
• Manage all necessary documentation for burial assignments and generate regular reports to keep the executive team informed.
• Oversee financial transactions, including the processing of invoices and managing petty cash.
• Administer the Jenazah Management Course, including the preparation of materials and issuance of certificates.

Community Engagement and Growth:

• Champion Islamic adab (etiquette), akhlaq (moral character), and heritage in all operations and interactions.
• Actively engage with community and religious organizations to expand market share and enhance Ihsan Casket's reputation.
• Serve as a key representative at community events, embodying the organization's values.

Strategic Development:

• Develop and maintain Business Continuity Plans for uninterrupted service delivery.
• Lead the rollout of the Ihsan Legacy program, a new service and community initiative.
• Spearhead the creation and growth of the Ihsan Community, fostering stronger connections with stakeholders.

Knowledge, Skills & Abilities:

• Familiar with Syariah (Islamic) aspects of funeral management
• Proficient in IT tools, such as Microsoft Office and Google Suite
• High degree of compassion, integrity, and emotional intelligence
• Excellent communication and interpersonal skills
• Strong problem-solving, multi-tasking, and prioritisation skills
• Ability to work flexible hours, including weekends, evenings, and overtime
• Detail-oriented with a commitment to accuracy

Requirements:

• Degree in Business Management, or a related field
• Minimum of 3-5 years of experience in managing a team
• Professional certification(s) in Islamic Studies (bonus to have)

Application Process

Interested candidates should send their resumé along with a cover letter demonstrating their suitability for the role to MTFA human resource department. Please ensure to include examples of past experience in fundraising or administrative roles.

Interested applicants are invited to apply directly at the NUS Career Portal. Please note your application will only be processed if you apply via NUS Career Portal.

NUS Career Portal link: https://careers.nus.edu.sg/job/ManagerAssistant-Senior-Manager-%28Experiential-Learning%29%2C-MBA-Programmes-Office/33498-en_GB/

We regret that only shortlisted candidates will be notified.

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The Manager/Assistant Senior Manager plays a key role in managing experiential learning courses within the MBA curriculum, including Launch Your Transformation and the MBA Consulting Project, while driving corporate outreach to source high-quality, real-world projects for students. This position focuses on building strong relationships with industry partners, collaborating with faculty and internal stakeholders, and ensuring that experiential learning courses and initiatives provide high-quality, relevant, and career-enhancing learning experiences aligned with the MBA programme’s objectives.

1. Corporate Outreach & Project Sourcing

• Identify and secure MBA Consulting Projects aligned to student’s learning objectives
• Build and maintain strong industry relationships to support consulting projects, MBA Clubs, and other experiential learning initiatives
• Explore potential collaborations with corporate partners for student engagement

2. Course Management

MBA Consulting Project

• Manage the MBA Consulting Project lifecycle from sourcing to completion
• Define project scope with project sponsors, deliverables, and expectations with companies
• Oversee student applications, team assignments, project supervision, and milestone tracking
• Facilitate briefings and align expectations among companies, supervisors, and student teams
• Monitor project progress, address challenges, and ensure timely delivery of outcomes

Other MBA Experiential Learning Course Management

• Manage end-to-end experiential learning course management that include courses planning and offerings, student’s enrolment and grading
• Liaise with teaching faculty on teaching requirements and planning
• Liaise with cross-faculty on course(s) offerings

3. Inter-School & Faculty Collaborations

• Manage and maintain relationships with cross-faculty collaborations on course offerings
• Identify potential partnership opportunities within the NUS ecosystem

4. Stakeholder Engagement & Performance Monitoring

• Serve as primary contact for student and corporate partner queries
• Support student performance and learning outcomes through guidance and feedback
• Measure project impact and stakeholder satisfaction; identify areas for improvement and implement enhancements

Additional scope for the Assistant Senior Manager grade: The incumbent will take on strategic leadership in continuously reviewing, designing, and expanding experiential learning opportunities and initiatives that enhance the MBA student learning experience, and will contribute to longer-term programme strategy and team succession planning.

Others

• Continuously explore possible process improvement, automation initiatives, and other functional areas as needed
• Assist in ad-hoc projects and initiatives assigned by the Head of Experiential Learning
• Provide support to the team in other functions when needed

Qualifications

• Bachelor’s Degree from a recognised university
• At least 5 years’ relevant experience in outreach, business development, stakeholder engagement, or a related field; candidates for the Assistant Senior Manager grade should have at least 8 years’ relevant experience, including some experience in programme design or team leadership
• Strong track record in corporate engagement and relationship management
• Experience in education, training needs analysis, or experiential learning is preferred
• Able to work independently, manage multiple priorities, and collaborate across teams
• Confident engaging with senior executives, faculty, and a diverse student body
• Excellent communication, interpersonal, and problem-solving skills
• A proactive self-starter who is resourceful, adaptable, and a fast learner in a dynamic, fast-paced environment
• Familiar with social media platforms (Facebook, Instagram, LinkedIn)
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and educational IT systems

(Appointment job grade will commensurate with the selected candidate's experience)

At Goodnotes, we believe that every individual holds untapped potential waiting to be unleashed. By reimagining the way we interact with information, we’re merging human creativity with the breakthrough capabilities of AI. Our renewed vision and mission drive us to create the best medium for human and AI collaboration, empowering users to explore new dimensions of productivity, creativity, and learning. Join us on this journey as we transform digital note-taking into an inspiring and innovative experience.

Our Values:

Dream big - Be visionary, strategic, and open to innovation

Build great things - Work in service of our users, always improving and pushing higher

Operate like an owner - Take responsibility with bold decision-making and bias for action

Win like a sports team - Be trusting and collaborative while empowering others

Learn and grow fast - Never stop learning and iterate fast

Share our passion - Share ideas and practice enthusiasm and joy 

Be user obsessed - Empathetic, inquisitive, practical

About the role:

At Goodnotes, we're on a mission to create the best medium for human and AI collaboration. You will join a talented, distributed Growth Marketing team across Europe and Asia, looking after ASO, Performance Marketing, and CRM. You will work alongside other marketers, designers, and the wider Goodnotes team to acquire new users.

As our User Acquisition Manager, you will own the execution of our paid acquisition program across global markets — managing campaigns, measurement infrastructure, and experimentation. This role sits within a structured capital allocation framework - you’re expected to understand and contribute to market-level unit economics (payback windows, LTV/CAC, ROAS by market) that determines where we invest, not just how individual campaigns perform. You’ll work closely with Data Science, Product, and the broader Marketing team.

This role will initially be offered as a 1 year fixed-term contract

This is the role for you, if you’re excited to work on the things listed below:

• Plan, launch, and optimize paid campaigns across Google Ads, Apple Ads, Meta Ads, and other platforms — driving efficient user growth across global markets
• Own market-level unit economics reporting — tracking 1Y ROAS, payback period, and LTV/CAC — and translate insights into concrete optimization decisions
• Manage our MMP setup (Appsflyer or equivalent) and partner with Data Science on attribution models, including SKAdNetwork and multi-touch attribution
• Design and run incrementality measurement via geo holdout tests with Data Science
• Manage budgets within defined guardrails, reallocating capital across markets based on performance thresholds and pausing investment where markets fall below hurdle rates
• Drive a structured experimentation pipeline across ad platforms, from hypothesis through to verdict and next action

The skills you will need to be successful in the above:

• 4+ years of hands-on experience in user acquisition, with proven success scaling paid programs across global markets
• Hands-on expertise in Google Ads, Apple Ads, Meta Ads and other platforms (eg. TikTok, Snapchat)
• SaaS or app-based experience is a plus but not required
• Strong analytical skills, including experience working with attribution models, MMP platforms (Appsflyer preferred), and incrementality measurement
• Experience operating within a capital allocation framework — understanding market-level unit economics, not just campaign-level KPIs
• Excellent communication skills, with the ability to translate data into decisions for cross-functional stakeholders

Interview process:

• An introductory call with someone from our talent acquisition team. They want to hear more about your background, what you are looking for, and why you’d like to join Goodnotes
• Role-specific interview to discuss your skillset further in detail and to complete a live assessment
• Hiring Manager interview: A call with your hiring manager — the person you'll work with day to day. You'll discuss how the role operates, how they'll support your development, and what success looks like during this engagement.
• Panel interview – A meet the team call with 2 or 3 GoodPeople you’d be working closely with at Goodnotes

What’s in it for you:

• Customized Growth & Wellness Budgets: We provide dedicated stipends for the things that keep you at your best, including noise-canceling headphones for deep focus, professional training, personal development, and health and wellness activities.
• Global Connectivity: While we embrace flexible work, we love seeing each other. We provide sponsored visits to our beautiful office locations to foster face-to-face collaboration.
• Company-Wide Offsites: Once a year, we gather the entire global team in person to celebrate our wins, align on our vision, and build lasting connections.
• Comprehensive Health Coverage: Your well-being is our priority. We offer premium medical insurance for you and your dependents to ensure peace of mind for your whole family.

Wealth Management Consultant(Investment)

BENEFITS

• Competitive compensation package(Monthly allowance + Commission + Incentives + Quarterly Bonus + Year End Bonus)
• Various incentive trips
• Build a growing stream of recurring income
• Professional development and Mentorship to break barriers

ROLE

Become a part of our team and start a fulfilling career where you'll make a real difference in the lives of your clients. We are dedicated to delivering exceptional financial guidance and services, empowering our clients to reach their financial goals and ensure a secured future.

If you love making a positive impact and enjoy working in a client-focused environment, this is the opportunity for you.

RESPONSIBILITIES

1. Client acquisition through various prospecting strategies.

2. Review prospective/existing client portfolio.

3. Propose solutions and planning for client investment and insurance needs.

4. Client management and retention.

5. Attend and respond to customer queries professionally.

6. Service and review financial portfolios in maintaining a long-term customer relationship.

REQUIREMENTS

· Diploma or Degree from a recognized institution in any field

· Passionate to make a difference

· Adventurous, driven with entrepreneurial spirit; creative problem solver with an open mind

· Outspoken with excellent communication & interpersonal skills

· Equally motivated by working independently as well as collaborating in a team

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : kelvin@starcareerconsulting.com

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Fraud Operations team works to identify, investigate, and resolve fraudulent activity before it impacts Stripe’s business or users.  From merchant fraud to card testing and account takeover, our goal is to build a scalable, highly accurate organization of investigators to mitigate risk to Stripe and our users. The team is globally distributed and regularly coordinates with stakeholders across all regions.

What you’ll do

As the Manager of Fraud Operations, you will lead a team of high-performing fraud analysts and set an inspirational vision for the broader Fraud Operations organization. You will be responsible for driving the execution of short and long-term initiatives to futureproof the organization, ensuring it is well-equipped to scale and adapt to Stripe's highly complex and evolving fraud landscape.

Responsibilities

• Inspire, motivate, and develop a high performing fraud investigations team, fostering a collaborative and results-oriented environment.
  
• Establish clear goals, provide coaching and feedback, and support the professional growth of team members.
  
• Set a strategic vision for the team and build the path to execute it in both the short and long-term.
  
• Proactively evolve the organization’s strategy to scale operations and address day-to-day challenges.
  
• Collaborate with and influence risk leadership and cross-functional stakeholders to identify the highest ROI investments for user experience, process improvement, and risk mitigation.
  
• Maintain oversight of operational vendor performance related to risk.
  
• Lead root cause analysis to identify opportunities to predict, prevent, and mitigate risk within processes and performance.
  
• Define and manage core metrics, SLAs, and performance of the organization.
  
• Identify gaps in current systems, processes, and strategies, and deliver enhancements and process improvements to mitigate existing and emerging risks.
  
• Ensure risk management efforts do not compromise the user experience. 
  

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Business-level proficiency in Mandarin (written and spoken) is required, as this role involves communications with our users in the Greater China region.
  
• 10+ years of experience in fraud/risk or management roles, including at least 2+ years of directly leading and developing high-performing teams.
  
• Strong strategic thinking and problem-solving skills, with the ability to translate complex challenges into actionable solutions.
  
• Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
  
• Passion for delivering a user-centric experience while effectively managing risk.
  

Preferred qualifications

• Expertise in fraud and risk management including data analysis, root cause analysis, and process improvement. Experience analyzing data and creating dashboards and visualizations.
  
• Strong proficiency sourcing and analyzing data using SQL.
  
• Experience working closely with engineering teams to develop and enhance investigative tools and treatments.
  
• Bachelor’s degree or higher in a relevant field; advanced degree or certification is a plus.

Job Description & Requirements

• Assist with the efficient running of the laundry section as a Team Lead
• Operate and supervise the operation of laundry machinery as assigned
• Train and coach new laundry attendants
• Ensure and observe workplace safety practices
• Ensure and maintain cleanliness of working area
• Manage laundry attendants’ rosters and monitor the operation 
• Provide training to new staffs
• Perform laundry activities including (sorting linens, operate iron & folding machines, packing of cleaned linens)
• Loading and unloading of goods onto vehicle according to delivery order
• Perform pickups and collection for the company covering specific areas
• Ensuring safe receipt, retrieval and dispatching of goods
• Delivering goods to our branches in a safe, courteous, and timely manner
• Establishing and maintaining excellent service during delivery
• To perform duties as tasked

• Delivery when required or delivery man on leave or MC.

• Able to work ot on weekend and split shift.

Job Summary

The Food Safety Manager is responsible for leading, developing, implementing, and continuously improving the company's Food Safety Management System (FSMS) to ensure full compliance with Singapore regulatory requirements, international food safety standards, and company policies. The role is critical in safeguarding product quality, consumer health, brand reputation, and operational excellence throughout the manufacturing process.

Key Responsibilities

1. Food Safety Management System (FSMS)

• Develop, implement, maintain, and continuously improve the Food Safety Management System in accordance with HACCP, ISO 22000, FSSC 22000, GMP, and relevant food safety standards.
• Establish and monitor food safety policies, procedures, and standard operating procedures (SOPs).
• Ensure all food production activities comply with applicable regulatory and customer requirements.

2. Regulatory Compliance

• Ensure compliance with requirements of the Singapore Food Agency (SFA), relevant local authorities, and international food safety regulations where applicable.
• Act as the primary liaison with regulatory authorities during inspections, audits, investigations, and licensing matters.
• Monitor regulatory updates and implement necessary operational changes.

3. Hazard Analysis and Risk Management

• Lead HACCP studies, risk assessments, and food safety reviews.
• Identify potential food safety hazards and implement preventive and corrective measures.
• Conduct root cause analysis for food safety incidents and establish effective corrective action plans.

4. Quality Assurance and Auditing

• Plan and conduct internal food safety audits and inspections.
• Coordinate external certification and customer audits.
• Monitor corrective and preventive actions (CAPA) to ensure timely closure and effectiveness.

5. Training and Competency Development

• Develop and deliver food safety and hygiene training programs for all employees.
• Promote a strong food safety culture throughout the organization.
• Evaluate staff competency and ensure ongoing compliance with food safety requirements.

6. Supplier and Raw Material Management

• Approve and evaluate suppliers from a food safety perspective.
• Review supplier documentation, certifications, and audit reports.
• Ensure incoming raw materials meet established food safety and quality standards.

7. Product Quality and Recall Management

• Oversee product traceability, withdrawal, and recall procedures.
• Investigate customer complaints related to food safety and quality.
• Lead crisis management activities involving food safety incidents.

8. Documentation and Reporting

• Maintain accurate food safety records, audit reports, corrective action reports, and compliance documentation.
• Prepare food safety performance reports for senior management.
• Analyze food safety data and identify opportunities for continuous improvement.

Qualifications

• Degree in Food Science, Food Technology, Microbiology, Biotechnology, or related discipline.
• Certified HACCP Team Leader or equivalent food safety qualification.
• Strong knowledge of HACCP, GMP, ISO 22000, FSSC 22000, and Singapore food regulations.
• Minimum 3–5 years of relevant experience in food manufacturing, food processing, or food service operations.

Key Competencies

• Leadership and team management
• Regulatory compliance expertise
• Food safety risk assessment
• Audit and inspection management
• Problem-solving and root cause analysis
• Excellent communication and stakeholder management skills
• Strong attention to detail and commitment to operational excellence

Responsibilities

• In charge of managing daily production, capacity planning and machine optimization.
• In charge of leading and motivating the production team to meet schedules for the various operations supporting customer requirements.
• Responsible for maintaining a safe, organized and clean work environment by setting and driving 6S standard.
• Responsible for respective consumable spending, delivery metrics, capacity planning, risk assessment, Total Productive Maintenance (TPM), and Overall Equipment Efficiency (OEE).
• Involve in supporting and participating in Lean/Kaizen initiatives.
• Conduct routine cell and tool box meetings with effectively.
• Responsible for maintaining a motivated and disciplined workforce and promote a positive working environment to improve employee morale.
• Coordinate with cross functional teams in resolution of any issue that may impact production/quality.
• Responsible in identifying opportunities for production efficiency improvement and reduction in waste.
• Taking charge of managing proper and accurate updating of ERP system (Syteline).
• Perform related duties as assigned.

Requirements

• Min Diploma in Engineering or relevant
• Min 7 years of production or operations experience in a manufacturing environment with 3 years of experience in a supervisory
• Experience in CNC machining and metal fabrication processes.

To submit your application, please apply online apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow (DOT) complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep- diving into the practical day-to-day constraints of these women, we offer empathetic support and individual coaching to help each woman reach regular and sustained employment. Our clients are women aged 18 to 63 from low-income families, mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment and a supportive ecosystem, women in our employment bridging program gain confidence in themselves, skills and a social support network that helps them achieve independence and enable social mobility for their families.

About the Role

We are looking for a partnerships-driven and strategic team player who believes in the power of women’s economic empowerment and is excited to help grow a community of donors, partners, and advocates around DOT’s mission.

This is a role that goes beyond conventional fundraising and transactions. At DOT, fundraising is deeply relational. It is about building trust, cultivating community, and helping donors and partners understand the very real human stories behind the work we do. Working closely with the CEO and Head of Advancement, you will help connect people to purpose, and partnerships to impact.

Responsibilities

Fundraising & Partnerships Development

·      Actively support the development and execution of fundraising strategies to grow sustainable income streams across but not limited to foundations, corporate donors, grant-makers, individual donors, legacy giving, digital fundraising campaigns, and community and peer-to-peer fundraising;

·      Identify and pursue new donor and partnership opportunities aligned with DOT’s mission and values, maintaining a healthy pipeline for sustained funding growth;

·      Support annual budgeting, forecasting and reporting, highlighting new or changing operational needs that require manpower, budgetary and strategic provisions to the Head of Advancement;

·      Track fundraising performance, prepare reports, and analyse donation and supporter insights to improve engagement strategies and for Board and Management reporting; and

·      Jointly manage fundraising budget in accordance with charity regulations

Donor & Partner Stewardship

·      Develop thoughtful donor and partner engagement journeys that strengthen retention and long-term support, including the conversion of volunteers into donors and advocates for DOT;

·      Ensure donors and supporters feel connected to DOT’s mission through authentic storytelling and impact communications;

·      Maintain accurate donor records and support CRM management and reporting, ensuring due compliance with the requirements of PDPA;

·      Manage fundraising campaigns and events with the view to build long-term partnerships with individuals and corporates;

·      Maintain proper records and conduct due diligence checks including setting up agreements with corporate and individual fundraisers as part of regulatory compliance; and

·      Proactive donor/funder relationship management including the provision of accurate and timely impact/grant reporting, engagement of funders in CSR activities, donor appreciation etc.

Advocacy & Communications

·       Understand, influence and synergize fundraising and communications plans;

·      Work closely with Communications to develop new ideas and effective strategies to improve lead generation for fundraising and provide support for advocacy topics;

·      Support Communications by providing contents for social media engagement, collaterals including Annual Reports and any communications activities, keeping engagement strong with our supporters and stakeholders;

·      Work closely with Programs & Operations and Communications to develop effective pitches for advocacy and fundraising, including the preparation of partnership proposals, pitch decks, impact reports, grant applications and any other stewardship materials as required; and

·      Represent DOT professionally at meetings, events, and networking opportunities

Campaigns and Events Management

·      Strengthen supporter relationships by planning appreciation gestures including corporate mixers, appreciation luncheons, etc.;

·      Conceptualize, plan and execute fundraising events including International Women’s Day, Mother’s Day Carnival, DOT Gala, DOT Golf Fundraiser or any other fundraiser that may be required or as directed, liaising with vendors and ensuring events are executed within approved budgets and in compliance with charity regulations; and

·      Support DOT events including poverty sensitization workshops to connect supporters to purpose and impact

Governance & Operations

·      Ensure fundraising practices and funds usage comply with statutory regulations, governance requirements, and donor confidentiality standards;

·      Work closely with Finance to ensure quotations, invoicing and tax- deductible receipts are done in accordance to governance and compliance requirements;

·      Establish good working relationships and collaborative arrangements across different teams internally and relevant external stakeholders to help achieve the goals of the organization;

·      Support the Head of Advancement in planning and organizing the Strategic Partnerships Development Committee meetings and preparing the relevant reports and minutes of the meetings;

·      Drive development and improvement of processes related to fundraising and impact reporting so that efficiency and productivity gains can be attained;

·      Manage the Charity’s accounts in the various fundraising platforms including downloading reports for Finance and donation management purposes, keeping campaigns updated and identifying new ways and campaigns to maximize community and peer-to-peer fundraising; and

·      Apply for various grants including Tote Board grants, and managing grant reporting and compliance

Direct Supervisor

·      Head of Advancement

Who we’re looking for

·      Someone who is warm, collaborative, thoughtful, organized, and comfortable balancing strategy with hands-on execution, including organizing events, data entry, direct liaison and follow ups

·      Equally at ease presenting to corporate partners, stewarding individual donors, planning campaigns, and working closely with program teams to bring impact stories to life

·      Proactive, resourceful, and comfortable navigating ambiguity in a growing organization

·      Passion to work in social service sector

·      Proficient in Microsoft Office, CRM systems, Canva and Google Suite

·      Knowledge in Singapore’s Charities Act and relevant regulations preferred

·      5–8 years of relevant experience in fundraising, partnerships, business development, marketing, or relationship management preferred

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Assistant Manager – JAAN by Kirk Westaway

Key Responsibilities

Deliver Exceptional Michelin-Star Guest Experiences

• Lead the dining room team in delivering personalized, intuitive and memorable guest experiences aligned with Michelin-star and luxury hospitality standards.
• Drive service excellence through attention to detail, anticipation of guest needs and effective service recovery.
• Maintain compliance with LQA standards, Accor luxury service culture and restaurant service rituals.
• Build strong relationships with returning guests, VIPs and loyalty members.

Oversee Fine Dining Operations

• Manage daily restaurant operations, reservations, service flow, staffing deployment and outlet readiness.
• Collaborate closely with the Culinary and Sommelier teams to ensure seamless execution of the guest journey.
• Uphold the highest standards of presentation, cleanliness, food safety and operational excellence.
• Conduct daily briefings, coaching sessions and ongoing service training.

Drive Business Performance

• Monitor labour productivity, operating costs and revenue performance to achieve financial targets.
• Support menu engineering, upselling initiatives and guest engagement strategies to maximize profitability.
• Analyse guest feedback and operational metrics to identify opportunities for continuous improvement.

Lead, Develop & Inspire the Team

• Coach, mentor and develop service professionals to deliver consistent world-class hospitality.
• Foster a culture of accountability, teamwork and continuous learning.
• Support recruitment, talent development and succession planning within the outlet.

Collaborate as a Hotel Leadership Partner

• Work closely with internal departments to ensure seamless operations and exceptional guest experiences.
• Champion workplace safety, compliance and luxury service standards.
• Act as a role model and ambassador for JAAN, Fairmont Singapore and Swissôtel The Stamford.

Qualifications

• Diploma or Degree in Hospitality Management or a related field.
• Minimum 2 years of leadership experience in a fine dining, luxury restaurant, or upscale hotel environment.
• Experience within a Michelin-starred, award-winning, or luxury hospitality setting is highly preferred.
• Passion for delivering exceptional guest experiences and luxury service standards.
• Strong leadership, coaching and team development capabilities.
• Excellent communication and interpersonal skills with the ability to engage guests and colleagues at all levels.
• Highly organized, detail-oriented and able to thrive in a fast-paced environment.
• Strong problem-solving, decision-making and conflict resolution skills.
• Commercially aware with an understanding of operational and financial performance.
• Proficient in Microsoft Office applications.
• Self-motivated, adaptable and committed to continuous learning and professional growth.

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS