Total 51 information analyst job vacancies in Manufacturing / Production category in Hong Kong

Key Responsibilities:

• Assist in the execution of the product roadmap, collaborate with cross-functional teams and contribute to the go-to-market strategy
• Follow the product roadmap and weigh the cost of adjustments with changes in business imperatives
• Be the interface between business and technology, translate business needs and concepts to IT managers and developers, and manage business expectations in accordance to technological constraints
• Work closely with cross-functional teams including technology, operations, risk, legal and compliance to build, test and roll out products that deliver value to the business. Scope and prioritise activities based on business and customer impact
• Monitor the progress of the product from design to launch, and manage the project schedule, manpower resources and budget to ensure that project requirements, milestones and deliverables are met
• Create high-level test cases and detailed scripts within those test cases to allow effective systems testing
• Write detailed product requirements documents and user story
• Perform system verification and sign off
• Conduct market analysis and identify potential business opportunities based on industry and competitive trends
• Assist changes to product portfolio to improve competitive position and optimise product performance

Requirements:

• Degree in Finance/Computer Science/Engineering or a related discipline
• Professional bilingual proficiency in English and Mandarin Chinese (written and spoken) — required to liaise with Mandarin-speaking business and technology stakeholders across the organisation
• A highly collaborative individual who thrives in hands-on, fast-paced environments and can work independently with minimal supervision
• Demonstrated ability to quickly acquire new domain knowledge and apply it effectively across product or project contexts
• Strong project management and structured problem-solving skills, with the ability to prioritise and execute across multiple workstreams simultaneously
• Excellent written and verbal communication skills, with experience bridging communication between technical teams and business stakeholders
• Proactive, self-driven work ethic with a track record of identifying gaps and taking initiative beyond assigned responsibilities
• Genuine interest in payment solutions e.g. e-wallets, cards, remittance, cash, or cryptocurrencies

This position reports to the Sr PCA Lead and will be trained to create and manage production schedules, monitor inventory, and provide regular production status updates. He/she will learn to ensure production orders are completed on time, within budget, and aligned with customer delivery requirements. Exposure to understand MRP principles, learn to manage deadlines effectively and apply strong organizational and problem-solving skills to support smooth production operations.

Learning Outcomes:

• Develop and maintain production schedules based on capacity and constraints

• Create production plans considering available resources

• Manage and update dates for all production orders and purchase orders

• Track schedule status, identify issues, and drive resolution to component level

• Understand material parameters (lead time, lot size, MOQ, ABC) and their impact on inventory and service

• Align planning with demand forecasts, variability, and capacity

• Apply bottleneck, line balancing, and capacity planning concepts

• Use local MRP systems and SAP T-codes for materials and scheduling activities

• Coordinate supplier expedites and manage shortages and escalation processes

• Manage PAA, VMI, consignment, and blanket POs

• Analyze data using Excel (VLOOKUP, PivotTables) and Power BI

• Apply structured problem-solving tools (5 Whys, PDCA, A3, etc.)

• Understand end-to-end material flow, shop floor execution, and cross-functional handoffs

• Manage priorities to ensure production plans are executed and customer commitments are met

• Assess and manage schedule impacts due to quality issues

Technical Skills and Competencies:

• Degree in Supply Chain, Manufacturing, or related field

• Strong analytical and problem-solving skills

Responsibilities:

• To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
• To provide support during end of day batch run
• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data centre operation, user operation, infrastructure support etc) to resolve major incident.
• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

Requirements
Must have: -

• Bachelor’s degree of Computer Science or Engineering
• Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Key Domain/ Technical Skills
Familiar with OS/400 system

Familiar with RPG, COBOL language

Have experience with Silverlake banking system is plus point.

Role: Production Support Analyst

Job Requisition Number: IS-88092

Job Level: 3-5 years of relevant experience (L2)

Location: Singapore

Key Responsibilities:

• To handle level 2 production support activities including review upcoming changes, resolve incident tickets, raise problem ticket, support system maintenance and document knowledge base to shift demand to level 1 production support etc.
• To provide support during end of day batch run
• To work with various stakeholders (i.e., incident management, level 2 (group) and level 3 production support, data center operation, user operation, infrastructure support etc) to resolve major incident.
• To work with various stakeholders (i.e., service automation, level 2 (group) and level 3 production support etc) to implement application monitoring, report and dashboard.

Key Requirements:

Must Have:

• Bachelor’s degree of Computer Science or Engineering
• Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry.
• Good and assertive communicator in speaking & writing.
• Good analytic and problem-solving skills
• Able to work in a fast-paced, team-oriented environment and weekend / wee hours.
• Experience in L2 or L3 production support

Good to Have:

• Understanding of ITIL, SDLC
• Knowledge on enterprise tools, i.e., MQ, Connect Direct, Control M etc.
• Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Technical Skills:

• Familiar with OS/400 system
• Familiar with RPG, COBOL language
• Have experience with Silverlake banking system is plus point.

Please forward your resume in MS word format to Careers@infogainglobal.com

The Product Executive acts as the Service Product Owner and in-house consultant, overseeing the implementation, deployment, and continuous improvement of the Risk-Mapping product. This role bridges business users, external technology providers, and stakeholders to ensure effective product performance, user adoption, and alignment with sustainability objectives.

Business domain: Risk‑Mapping digital platform designed to assess and monitor sustainability risks in natural processed product supply chains.

Product Management & Delivery (Approximately 45%)

• Monitor product performance and proactively address operational or technical issues during product use.
• Lead weekly project management meetings with external technology vendors to review reported issues, development progress, and upcoming enhancements.
• Translate business and user requirements into clear functional specifications, dashboard prototypes, and technical documentation for vendor implementation.
• Coordinate and perform User Acceptance Testing (UAT) in pre-production environments, including creating, executing, and tracking test cases prior to release.
• Raise, track, and manage technical tickets with third-party vendors to ensure timely resolution.

2. User Engagement & Onboarding (Approximately 25%)

• Lead onboarding sessions and user training through online meetings.
• Conduct regular follow-up sessions with existing users to ensure smooth adoption and progress.
• Maintain and update the user database to track onboarding status, product usage, and assessment progress.
• Support the preparation of analysis and summary reports following users’ risk assessment completion.

3. Strategic Product Improvement (Approximately 20%)

• Gather, analyse, and synthesise user feedback and product usage insights to recommend enhancements.
• Collaborate closely with technology vendors to implement functional improvements and resolve performance issues.
• Support backend and workflow changes when required to improve efficiency and scalability of the product.

4. Stakeholder & Internal Engagement (Approximately 10%)

• Support regular coordination and follow-up meetings with key stakeholders, including manufacturing clients, industry partners, and non-profit organisations.
• Assist with strategic communication and marketing initiatives, including content support for professional platforms such as LinkedIn.

Preferred Background & Requirements

• Bachelor’s degree in Computer Engineering, Data Science, Business Analytics, Information Technology, Environmental Studies, Sustainability, or a related field.
• Minimum 1 year of relevant work experience, preferably in product management, IT project management, supply chain sustainability, or digital solutions.
• Strong interest or academic background in social and environmental sustainability is highly preferred.
• Experience with dashboards and data visualisation tools such as Power BI, Tableau, Odoo, or similar platforms is an advantage.
• Solid understanding of web-based applications, ERP systems, and product development workflows.
• Highly proactive, creative, and capable of managing multiple parallel tasks independently.
• Strong communication skills with the ability to translate user needs into actionable technical requirements.

Responsibilities:

• Provide 24x7 production support onsite / offsite
• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix
• Prioritize defects and plan for production release based on defect criticality or align with quarterly release
• Follow up on defect and incident closure and meet incident closure KPI
• Share production defect support learning with QA team and development team to improve application quality and minimize future defects
• Make sure system availability as per respective agreed SLA
• Support EOD batch run
• Perform annual Disaster Recovery (DR) exercise for supported applications
• Provide support to System Engineers on server level patches / upgrade as and when applicable
• Ensure proper knowledge transfer (KT) from project / development team before enhancement release
• Ensure application documentation is properly updated for each production release

Requirements:

Education:

·    Bachelors’ Degree in Computer Science or related field.

·    At least 3 years’ relevant experience preferably in Level 2 production support field.

Essential:

·   You are experienced in Level 2production support. If you are having development background would be added advantage.

·    You need to possess good analytical mind in production trouble-shooting and capable to work with Development/Level 3 support team and other stakeholders for interim solution, fixes delivery and continuous improvement for preventive measure.

·    Experience in incident and problem management life cycle to follow thru till proper closure of incident and problem tickets.

·    You are expected to be a fast learner to acquire assigned banking domain knowledge and to on-board new apps /modules / services / functions / enhancements from Development teams and ensure production stability would not cause by these changes.

·    Capable in preparing/maintaining KB/SOP/Runbook documentation for incident related issues and System Operations supported activities (eg. OS/DB patch, RDR, Cert/Key renewal, batch trending analysis, etc.)  

·    Committed to take on EOD /System Operation support roster to support EOD batch run and support upgrade/maintenance activities scheduled during wee-hours and weekend.

·    You must have work experience inAS400 and/or Open System platform; if you are in Banking / Financial industry previously, it would be a bonus.

·   Inclination for automation and tooling and exposure to Splunk, Geneos, Control-m, Helix, Aldon, etc. would be great advantage.

Key Domain/ Technical Skills:

·       OS400, AS400 RPG, COBOL

·       Unix, Linux, Solaris, Shell Script, Oracle DB

·       Tooling - Splunk, Geneos, Control-m, Helix, Aldon, etc. (added- advantage)

Responsibilities:

• Provide 24x7 production support onsite / offsite
• Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Provide necessary information needed for further investigation to next level support (L3) to proceed with fix
• Prioritize defects and plan for production release based on defect criticality or align with quarterly release

Requirements

• Bachelor’s degree in computer science or related field.
• At least 3 years’ relevant experience preferably in Level 2 production support field.
• You need to possess good analytical mind in production trouble-shooting and capable to work with Development/Level 3 support team and other stakeholders for interim solution, fixes delivery and continuous improvement for preventive measure.
• Experience in incident and problem management life cycle to follow thru till proper closure of incident and problem tickets.
• You are expected to be a fast learner to acquire assigned banking domain knowledge and to on-board new apps / modules / services / functions / enhancements from Development teams and ensure production stability would not cause by these changes.
• Capable in preparing/maintaining KB/SOP/Runbook documentation for incident related issues and System Operations supported activities (eg. OS/DB patch, RDR, Cert/Key renewal, batch trending analysis, etc.)
• Committed to take on EOD / System Operation support roster to support EOD batch run and support upgrade/maintenance activities scheduled during wee-hours and weekend.
• You must have work experience in AS400 and/or Open System platform; if you are in Banking / Financial industry previously, it would be a bonus.
• Inclination for automation and tooling and exposure to Splunk, Geneos, Control-m, Helix, Aldon, etc. would be great advantage.

This role supports Open Content Product Operations by delivering high-quality analysis, reporting, and performance visibility against clearly defined requirements. You will work with large, varied datasets to produce robust, trusted outputs that inform operational and product decision-making. 

A core focus of the role is working with Open Content data — data spanning multiple sources, formats, markets, and use cases — and applying strong technical skills and data judgement to select appropriate data, ensure quality, and build reliable reporting, primarily using Power BI. 

The role also contributes to improving efficiency by reducing manual reporting and data preparation, through a combination of building automation directly where possible and working with technology or data engineering teams to implement more scalable solutions.

Key Tasks / Responsibilities:

• Deliver analysis, metrics, and reporting against clearly defined output requirements, working closely with Product Operations and Product Management 

• Identify, extract, clean, and structure data from available sources to create accurate, consistent datasets 

• Build, maintain, and enhance Power BI dashboards and reports, including data models, measures, and recurring reporting outputs 

• Create and maintain trusted business metrics and KPIs, ensuring clear definitions, documentation, and transparency around assumptions or limitations 

• Analyse open content data to support coverage measurement, performance tracking, and operational insights 

• Identify manual, repetitive, or inefficient reporting and data processes and drive improvements through automation, including building automation directly and working with data, platform, or engineering teams to raise tickets and support the creation of APIs, feeds, or data pipelines 

• Collaborate with cross‑functional stakeholders (e.g. Product, Operations, Finance, Technology) to gather inputs, align definitions, and ensure reporting accuracy 

• Produce clear supporting documentation and summaries to enable effective understanding and reuse of data and reports 

• Adhere to data governance, privacy, and quality standards 

About the Role

The incumbent’s main responsibility is the Actuarial pricing in support of the development for new and innovative HNW products or campaigns, including the development of assumptions and pricing models, preparation of regulatory product filings, internal presentations, and support in product implementation.

WHAT YOU’LL BE DOING:

• Actuarial pricing of new and existing HNW products, including preparation of reports and presentations for senior management

• Assess and evaluate key financial metrics, and propose ways to improve them while balancing the need for product competitiveness

• Engage a range of internal stakeholders on pricing and implementation matters

• Review product-related documents and provide policy servicing support

• Provide technical and implementation support for system development, including UAT, Day 1 and post-launch enhancements

• Completion of assigned projects / jobs within the expected timelines

WHAT WE ARE LOOKING FOR:

• Bachelor’s degree in Actuarial Science or equivalent quantitative discipline

• Min 3 to 5 years of actuarial experience in life insurance

• Demonstrated progress in actuarial professional exams

• Proficient in Microsoft Office (Excel, Word, Power Point)

• Knowledge of Prophet or similar actuarial software is a strong advantage

• Strong communication and stakeholder management skills with good technical and analytical skills

• Strong business awareness with accuracy and efficiency of analysis

• Effective communication of results and key findings

• Handson project management & supervisory skills

• Participate in the end to end implementation for new product launches, campaigns, funds on-boarding and product implementation-related projects
• Perform Product UAT testing to ensure product related requirements are tested successfully
• Understand product features and prepare product test cases/scenarios to ensure UAT testing scope is clear with proper documentation
• Drive and facilitate UAT daily stand-up between IT and Business users to ensure UAT progress is on track for sign off as per timeline
• Ensure proper documentation for all implementation activities (i.e. Business Requirements submission, UAT testing results)
• Support post deployment activities (i.e. communication, business verification with proper closure)
• To support any ad-hoc tracking/implementation activities

Requirements

• 2 - 3 years of relevant working experience
• Experience with product launches within insurance space

Qualified candidates are invited to submit their applications in (MSWord) format to

to Shaun Quek Yew Meng R1660732

shaunquek@recruitexpress.com.sg

Recruit Express Pte Ltd

EA Licence No: 99C4599

Only shortlisted applicants will be notified.

Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities:

• L1 & L2 application technical and functional support in production treasury application support environment
• Monitoring and issue resolution of online trade booking applications
• Resolving technical services related issues, environment management and EOD batch support in morning/night/weekend shifts- 24/7
• Production support of Java/microservices application

Mandatory Skills Description:

• 0.5-2 years of experience in production application support environment
• Ability to read unix logs for debugging and troubleshooting.
• SQL experience is needed to fetch data
• Experience in providing L1 & L2 application technical and functional support
• Excellent team collaboration
• Excellent written and verbal communication skills
• Strong stakeholder management
• Flexible in working in shift timings and over weekends

Nice-to-Have Skills Description:

• Control-m experience
• Experience with Murex

Role Overview: The Product Analyst ensures the accuracy, consistency, and usability of Panel‑based templates and deliverables within the Discover platform. This role focuses on validating template logic, data outputs, and user workflows—especially for Category Managers—and partnering closely with development teams to confirm that product requirements are fully met. 

Key Responsibilities: 

• Validate Panel‑based templates (Homescan, Omnishopper, and related assets) to ensure calculations, logic, and outputs align with defined requirements 

• Review new or updated templates during development cycles, confirming that business rules and user expectations are accurately implemented 

• Collaborate with Product, Engineering, and Data Science teams to clarify requirements, resolve discrepancies, and ensure high‑quality delivery 

• Conduct structured testing of template behavior, edge cases, and user workflows within Discover 

• Document validation findings, track issues, and support resolution through release 

• Monitor template performance post‑launch to identify quality risks or user‑reported issues 

We are seeking a detail-oriented and analytical Product Costing Analyst to join our team. In this role, you will be a key player in managing our product costs and ensuring the financial health of our manufacturing operations. You will collaborate extensively with cross-functional teams to drive our quarterly costing process, analyze cost variances, and provide critical insights that directly impact our profitability.

Key Responsibilities

• Quarterly Cost Review:Coordinate quarterly internal cost review exercise by collaborating with Global Supply Management, Program Management, Materials, and Finance teams.
  Ensure the timely collection and validation of data from all stakeholders to maintain accurate product costing.
  
• Variance Analysis & Forecasting:
  Develop detailed forecasts and track the plant's Purchase Price Variance (PPV), providing actionable insights into material cost fluctuations.
  Perform root cause analysis on cost variances, identify key drivers, and present findings and recommendations to management for corrective action.
• Cost Management & Recovery:
  Actively monitor the plant's cost recovery programs to ensure all eligible expenses are accurately tracked, documented, and reclaimed.
  Partner with the Finance team to validate and reconcile cost recovery claims, maximizing financial returns for the facility.

Job Requirements

• Degree in Business Administration, Supply Chain Management, Engineering or equivalent.
• 2 to 4 years of experience in Cost Accounting, Materials, Program Product Costing, or a similar role, preferably within a manufacturing environment.
• Proficiency in Microsoft Excel is essential (e.g., complex formulas, pivot tables, data modeling) and other MS Office applications.
• Hands-on experience with an ERP system (such as SAP, Oracle, or equivalent) is highly desirable.
• Strong data analysis and financial modeling capabilities.
• Excellent communication and interpersonal skills, with a proven ability to work effectively across multiple departments.
• A highly analytical mindset with strong problem-solving abilities and meticulous attention to detail.
• Exceptional organizational skills and the ability to manage multiple priorities under tight deadlines.

We are looking for a meticulous and curious Product Analyst to join our Data Governance team, with a focus on providing robust analysis of our data source quality, defining metrics and reporting to generate actionable insights that drive decision making and trust in the data that powers our products and services.

As we expand our data sources, we need to understand their relative quality and depth to help us prioritise and harmonise product data in a way that provides the most insightful benefit for our clients. This role will work cross-functionally across our product teams and with key internal stakeholders, providing regular updates as well as targeted support and insight as required.

The Label Insight Data Governance Team, situated in our Product Team, is dedicated to ensuring the quality, integrity, and usability of data across the organization. Comprising three specialized teams—Attribute Health, Source Quality, and Data Support—it works collaboratively to uphold robust data standards, validate AI-generated outputs, and provide responsive, client-focused support. Together, the team enables scalable, trustworthy, and insight-ready data that powers our products and services.

Key Responsibilities:

· Evaluate the relative and overall quality of our data sources including data produced by AI models, web scraping, manual coding, and other coded sources

· Define and implement metrics that provide actionable insights to both improve data reliability and quality, and help support prioritisation and harmonisation of our data sources

· Provide consistent reporting on data source quality – using dashboards and reports to communicate trends and issues, and proposed actions to address

· Identify anomalies, patterns, and potential risks in these data sources, with a key focus on ensuring the confidence of AI-generated data

· Design and implement methods to detect outliers, inconsistencies, and unexpected trends in data sources

· Investigate root causes of anomalies and collaborate with technical teams and key stakeholders to address underlying issues

· Support the application of validation rules, checks, and metrics to monitor data quality over time

· Collaborate with data scientists and engineers to refine AI outputs based on quality findings

· As needed, support taxonomy recognition tasks to ensure our attributes achieve the required quality thresholds

The Product Control Analyst (PC) role supports all day-to-day running of the trading desk, ensuring a detailed position summary is kept for the traders and for the matrix as a whole (if applicable) and that the traders' exposures are monitored. This may involve the consolidation of data for the trading matrix. 

The PC is also accountable for a broader range of activities on the desk, e.g. risk/ exposure of trades and ensuring exposure is properly documented and calculated in a consistent manner, the monitoring of futures that are near expiry (where applicable), and determining what to hedge (upon checking with traders).

The PC is expected to provide commentary on the daily profitability reports to explain P&L movements - this requires the PA to have a strong understanding of the P&L and other relevant market information related to the matrix. 

The PC provides all management information and decision support to the traders, e.g. creating reports and/or undertaking general trading, market, or other modeling and analysis on behalf of the traders.  In some cases, this may involve other activities such as rolling storage or internal projects such as supporting the setup of a new business and working with the MIS/ IT team.