Total 669 computer security job vacancies in Legal / Public / Security category in Hong Kong

Join the team at The Duxton Reserve Singapore as a Security Officer, where you'll play an essential role in ensuring the safety, security, and well-being of our guests, associates, and property.

In this role, you'll be responsible for maintaining a secure and welcoming environment while delivering attentive and professional service. You will monitor hotel premises, respond to security incidents, conduct regular patrols, and work closely with various departments to uphold the highest standards of safety and guest experience.  If you're vigilant, service-oriented, and committed to creating a safe and comfortable environment for everyone, this could be the perfect opportunity for you.

Key Responsibilities:

• Monitor and patrol hotel premises to ensure the safety and security of guests, associates, visitors, and assets.
• Conduct regular inspections of hotel facilities, equipment, and security systems.
• Respond promptly and professionally to emergencies, incidents, alarms, and guest assistance requests.
• Investigate and document security incidents, accidents, and unusual occurrences.
• Control access to restricted areas and manage visitor and contractor entry procedures.
• Assist in implementing emergency response and evacuation procedures when required.
• Coordinate with hotel departments and external authorities on security-related matters.
• Ensure compliance with hotel policies, safety regulations, and security protocols.
• Provide excellent customer service while maintaining a visible and approachable security presence.

Your Profile:

• Shift will be Friday & Saturday only.
• Work Hours: 10pm - 7am
• Minimum 1 year of relevant experience in security, hospitality, or a related field.
• Possess a valid Security Officer licence issued by the relevant authorities in Singapore.
• Strong observation, problem-solving, communication, and interpersonal skills.
• Able to remain calm and respond effectively in emergency situations.
• Customer-focused with a professional appearance and positive attitude.
• Basic computer literacy in MS Office applications and incident reporting systems.
• Prior experience in the hotel or hospitality industry will be an advantage.
• WSQ security certifications and relevant safety training will be preferred

Requirements:

• Bachelor’s degree in computer science/information security or equivalent
• Professional certifications, such as GWEB, OSCP, CRISC, CISA or other relevant certifications will be preferred
• Preferably 4 years of experience in a relevant cybersecurity function, such as vulnerability management, attack surface management, security operations, or IT risk
• Strong understanding of cybersecurity concepts, particularly around vulnerability management, patch management, common vulnerability scoring frameworks (e.g. CVSS), and external-facing attack surface risks
• Familiarity with ASM or vulnerability management tools (such as Tenable, Qualys, Censys, or similar)
• Proficiency in programming languages such as Python will be advantageous

The SOC Lead is a hands-on operational role with team oversight responsibilities. As a player-coach, the SOC Lead works alongside SOC Operators during shift operations — monitoring, responding to, and escalating security incidents — while also providing day-to-day guidance, coaching, and light management of the team. This role is suited for an experienced SOC professional who is ready to step up into a lead position without moving fully away from frontline operations.

Responsibilities:

1.  Frontline Operations 

▪     Perform monitoring, response, and escalation for security incidents across Singapore, including campus ACS alarms and CCTV systems.

▪     Act as a senior point of contact for staff, travellers, and agencies during security incidents.

▪     Execute event protection monitoring and movement tracking; coordinate emergency evacuations as required.

▪     Investigate, document, and close incidents in accordance with SOPs and KOPs.

▪     Report missing, damaged, or non-operational equipment, alarms, CCTV, or security systems promptly.

▪     Conduct daily and breaking news monitoring and provide timely reports to stakeholders.

2.  Team Oversight 

▪     Provide day-to-day guidance and oversight to SOC Operators during shift operations.

▪     Act as the first escalation point for the team on operational matters, complex incidents, and procedural queries.

▪     Support onboarding and continual training of SOC Operators, including competency checks and knowledge transfers.

▪     Conduct regular informal feedback and coaching conversations to support team development.

▪     Flag performance concerns or training gaps to the Security Operations Manager for further action.

▪     Assist with shift scheduling and coverage planning to ensure no operational gaps.

3.  Reporting & Standards

▪     Maintain accurate and timely records of incidents, communications, and shift activities.

▪     Contribute to shift handover briefings, ensuring continuity of situational awareness across the team.

▪     Uphold and enforce adherence to all SOC systems, SOPs, KOPs, and operational standards.

▪     Support participation in AARs, tabletop exercises (TTX), and drills as required.

*Office hours (Stand in may be required)

Job Summary:

The Application Security Consultants is responsible for auditing and validating the security posture of applications and their supporting infrastructure. This role focuses on reviewing security activities performed by development teams, including static and dynamic code analysis, infrastructure scans, and hardening practices. The analyst ensures that applications meet internal security standards and comply with regulatory requirements.

Key Responsibilities:

·      Review and validate results from SAST (Static Application Security Testing) and DAST( Dynamic Application Security Testing) tools.

·      Audit OS, container, and database scans for vulnerabilities and misconfigurations looking at reports a

·      Assess the effectiveness of hardening measures across application components (e.g., webservers, APIs, containers, databases).

·      Collaborate with application development and DevSecOps teams to ensure remediation of identified issues.

·      Maintain audit documentation, including findings, remediation tracking, and compliance status.

·      Evaluate adherence to secure coding practices and application security policies.

·      Support internal security audits related to application & underlying infrastructure security.

·      Stay updated on emerging threats, vulnerabilities, and secure development trends.

Required Qualifications:

·      Bachelor’s degree in computer science, Cybersecurity, or related field.

·      4+ years of experience in application security, security auditing, or secure software development.

·      Hands-on experience on one or more tools like SonarQube, Fortify SAST/DAST, Burp Suite,OWASP ZAP etc.

·      Strong understanding of OWASP Top 10, secure coding principles, and CI/CD pipelines.

·      Familiarity with container technologies (e.g., Docker, Kubernetes) and cloud platforms (e.g., AWS, Azure, GCP).

Certifications:

·      CRESTCertified Pen Tester

·      CISSP or CCSP 

·      Preferred Certified AWS DevSecOps Professional or equivalent

Key Competencies:

·      Analytical mindset with attention to detail

·      Ability to interpret scan results and prioritize remediation

·      Strong communication and collaboration skills

·      Knowledge of regulatory frameworks (e.g., ISO 27001, PCI-DSS, GDPR)

·      Experience working in Agile and DevOps environments'

Interested applicants please send your resume in MS Wordsformat to pooja.yadav@ambition.com.sg andattention to Pooja (R1551322)

Short listed candidates will be notified

www.ambition.com.sg

EA Registration Number: R1551322

Data provided is for recruitment purposes only

Business Registration Number: 200611680D.

License Number: 10C5117

Reachfield Security (Grade “A” agency) specialises in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc.

Security Officer

Location: Orchard (Mall), Buona Vista( Office Building ), Outram , Dover

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1. Works in a school/ office building environment.

2. Good customer service skills; able to communicate with people of all levels.

3. 12hrs-shift (Fixed shift, no need to rotate)

4. PC knowledge required.

5. Job duties include traffic control, issue visitors/ contractor passes, patrolling, protecting clients’ premises and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Office:10 Anson Road, #26-09 International Plaza

(Near Tanjong Pagar MRT Exit C)

Contact Us

Mobile: 8805 2291 Office: 6324 0648

You may fill in the application form online thru below link.

https://rss.armfort.com/direct... 

Do let us know once you submit the application online

Reachfield Security (Grade “A” agency) specialises in supplying security manpower to Schools, Factories, Shopping Centres, Museums, libraries, etc.

[OFFICE BUILDING]

Permanent Day Security Officer

Salary: up to $3130 gross a month

Location: Buona Vista

Working hours: 7AM - 7PM

✅ Must have at least 1 year of experience in an office building assignment.

////////////////////////////////////////////////////////////////////////

1. Works in an office building environment.

2. Good customer service skills; able to communicate with people of all levels.

3. 12hrs-shift (Fixed shift, no need to rotate)

4. PC knowledge required.

5. Job duties include traffic control, issue visitors/ contractor passes, patrolling, protecting clients’ premises and access control, etc.

6. Possess valid security license, completed WSQ RTT.

Walk-in for interviews - (Mon to Fri, 9am to 5pm) 

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call the office at 6324 0648 / 8805 2291 (Janet) 

You may fill in the application form online thru below link.

https://rss.armfort.com/direct... 

Do let us know once you submit the application online

*Seeking for a talent who has minimum 6 years of experience handling Banking/Financial services’ IT Risk/Cyber security/Information security/Governance risk including 3 years of hands-on IT technical security/security operations*

THE COMPANY
With their reputable brand and commitment to their clients, this company is increasing their operations in the region. They seek an IT Risk/Cyber Security/Information Security Manager to be part of their team.

JOB RESPONSIBILITIES

• Perform Level 2 IT risk/Cyber security/Information Security or governance risk
• Handle IT regulatory compliance (MAS TRM and information security)/security risk framework
• Handle Incident Oversight and root cause analysis & Control Validation
• Prepare Risk Register, Reporting & Adversarial Attack Simulation Exercises to assess the effectiveness of security controls and detection capabilities
• Provide IT security advisory
• Work closely with other business stakeholders etc.
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in IT/Information Technology/Information Security/Computer Science or any other relevant IT education
• Has a recognised information security certification such as CRISC, CISSP, or equivalent
• Minimum 6 years of experience handling Banking/Financial services’ IT Risk/Cyber security/Information security/governance risk including 3 years of hands-on IT technical security/security operations
• Solutions-oriented, friendly, helpful, resourceful and able to multi-task

If you would like to explore this opportunity, please email your resume in Microsoft Word format to marie@resolutehunter.com

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please visit our website https://resolutehunter.com

EA Licence 18C9105 
EA Reg R1105305

Are you ready to lead security strategy and operational excellence across SingHub and the APAC region while helping protect people, assets, and business continuity?

Bring your security leadership expertise to the LEGO Group and drive strategy, resilience, and operational excellence across SingHub and APAC in a role that protects people, assets, and business continuity.

Core Responsibilities

• Lead and drive the overall security strategy, governance, and operational excellence for SingHub and APAC offices, ensuring alignment with Global Security priorities, regional business objectives, and evolving risk landscapes.

• Act as the senior security advisor and trusted business partner to regional leadership, providing strategic guidance on security risks, crisis management, business continuity, executive protection, and organizational resilience.

• Provide leadership and oversight for all regional security operations, ensuring consistent standards, effective risk mitigation, high-quality service delivery, and scalable security solutions across offices and hub environments.

• Lead regional crisis and emergency management preparedness, including planning, exercises, incident coordination, executive communications, and support for Regional Crisis Support Teams during critical events.

• Drive the development and implementation of regional security programs, policies, standards, and roadmaps to strengthen operational resilience, compliance, and security maturity across APAC.

• Build and maintain strong partnerships with regional stakeholders, global security teams, external agencies, landlords, vendors, and service providers to ensure effective collaboration and integrated security support.

• Champion a strong security culture through leadership engagement, awareness programs, coaching, and strategic communication, ensuring security is embedded in daily operations and business decision-making.

• Lead, mentor, and develop regional security resources and capabilities while driving continuous improvement, digitalization, data-driven performance management, and operational efficiency across security services.

Play your part in our team succeeding

The Global Security Organization (GSO) protects people and assets across the LEGO Group. Its primary role is to ensure business continuity by protecting the company and employees from critical security incidents, enabling efficient incident response, and preventing physical leaks and theft of intellectual property and other critical assets. This also includes the safety aspects of events, travel security, and risk assessments.

As part of this organisation, the Singapore/APAC Senior Security Manager supports the Security Director (Vietnam & APAC) on security matters across the APAC region, excluding China, to enable the business to deliver on its growth ambitions. The role helps keep security high on the agenda across the company and connects security priorities to the broader LEGO strategy, with focus areas including investigation and confidentiality, crisis management support, security infrastructure and project management, property protection, people and event protection, and risk management.

Do you have what it takes?

• Bachelor’s degree or equivalent relevant academic background in risk management, corporate security, legal, manufacturing, engineering, IT, or a related field.

• Progressive experience in a corporate security function, ideally with hands-on leadership experience and exposure to manufacturing environments.

• Strong exposure to physical and systems security, supply chain security, crisis management, investigations, and risk-based decision-making.

• Proven ability to work within global standards while adapting to local regulatory requirements in complex, multicultural environments.

• Strong stakeholder management, communication, negotiation, and coaching capabilities, combined with a collaborative mindset.

• Strategic thinking with strong operational execution, high integrity, discretion, and resilience.

• Experience with access control and CCTV systems, preferably Genetec.

• Advanced English is required; Mandarin Chinese is preferred as the role will require support across APAC region.

• Professional certifications such as CPP or PSP, ISO knowledge, and willingness to travel are advantageous.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Product area

Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.

Job description

As an Incident Response Consultant, you will provide industry-leading incident response, assessment, transformation, managed detection and response, and training services with in-depth tactical support. You will help organizations effectively detect and respond to threats and reduce the overall impact of business risk before, during, and after an incident. You will resolve security incidents quickly, effectively and at scale with complete incident response including investigation, containment, remediation, and crisis management. In this role, you will work on engagements including assisting clients in navigating technically complex and high-profile incidents, performing forensic analysis, threat hunting, and malware triage.

Qualifications

Job responsibilities

• Collaborate with internal and customer teams to investigate and contain incidents.
• Recognize and codify attacker Tools, Tactics, and Procedures (TTP) and Indicators of Compromise (IOC) that can be applied to current and future investigations.
• Conduct host forensics, network forensics, log analysis, and malware triage in support of incident response investigations.
• Support specific workstreams for a variety of client-facing investigations including the examination of cloud, endpoint, and network-based sources of evidence.
• Develop comprehensive and accurate reports and presentations for technical and non-technical audiences.

Minimum qualifications

• Bachelor's degree in Computer Science, Information Systems, Cybersecurity or related technical field or equivalent practical experience.
  
• Experience in incident response investigations, analysis, or containment actions.
• Experience in any three of the following: network or log forensic analysis, malware triage analysis, disk, or memory forensics.
• Experience in cybersecurity in one of the following areas: network security, wireless security, web application assessments, social engineering, scripting, cloud security, reverse engineering, or incident response.

Preferred qualifications

• Experience with malware triage analysis and disk or memory forensics in one or more operating systems.
• Experience with enterprise security architecture and security controls.
• Experience with cloud incidents or forensic responses.
• Excellent time and project management skills.

We are seeking committed and responsible individuals to join our team as In-House Security Officers. As a Security Officer, you will be responsible for ensuring the safety and security of our premises, employees, and visitors. Your primary role will be to patrol designated areas, conduct screenings, and implement law enforcement protocols.

Benefits of joining ASE Singapore:

• Friendly working environment
• Training provided
• Company transport provided
• Subsidized meals & beverages
• Medical, Dental & Insurance benefits
• Allowances + AWS
• Movie & Birthday vouchers
• In-house gym, massage chairs, recreational games available

Responsibilities:

• Prevent losses and damage by reporting irregularities
• Investigate any incident and accident reports
• Respond to security assistance or emergency from employees and external parties
• Patrol and conduct security inspections at access points
• Manage traffic and direct drivers safely to parking areas

Requirements:

• Must possess valid Security license issued by PLRD
• Able to work on 12-hour day/night shift including weekends and Public Holidays
• Mature and able to work independently

QUALIFICATIONS & EXPERIENCE

Essential Requirements

Minimum 10 years of hands-on experience in Oracle HCM (Fusion) Security and Authorization, with at least 2 full end-to-end implementation lifecycles in a lead capacity.

Deep expertise in Oracle HCM SaaS security architecture, including RBAC, Abstract Roles, Job Roles, Duty Roles, Data Roles, and Oracle Security Console.

Strong understanding of Oracle HCM modules including Core HR, Payroll, Talent Management, Absence Management, Workforce Management, and Recruiting.

Proven experience defining and governing data security policies, including Person Security Profiles, Payroll Security Profiles, and Legislative Data Group (LDG) security.

Demonstrated expertise in SoD conflict identification, management, and remediation within Oracle HCM.

Experience managing and facilitating client workshops, requirement sessions, and design reviews.

Proficiency in producing high-quality security documentation, including Security Design Documents, Role Catalogues, and Access Matrices.

Experience supporting SIT, UAT, and post-go-live security activities including defect triage and access validation.

Strong stakeholder management skills with the ability to engage effectively with business, IT, and audit functions.

Experience managing and mentoring security team members in a consulting or project delivery environment.

Desirable / Advantageous

Oracle Cloud HCM certification in Security or relevant functional modules.

Experience with GRC tools integrated with Oracle HCM (e.g., Oracle Advanced Controls Cloud, Pathlock, or similar).

Knowledge of SOX compliance requirements and IT General Controls (ITGCs) as they relate to Oracle HCM access.

Exposure to Oracle Identity Governance (OIG) or other Identity & Access Management (IAM) platforms.

Experience in large-scale public sector or regulated industry Oracle HCM implementations.

Familiarity with Oracle Fusion Analytics Warehouse (FAW) and associated security considerations.

• MNC Company
• Basic $2500 - $2800 + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: West
• Working hours: 12 Hours Rotating Shift: 7.30am-7.30pm, 7.30pm-7.30am (16 Shifts a month)

Job Responsibilities:

• Responding to intrusion alarm system activation
• Performing maintenance service, commissioning of alarm systems
• Attending to customer request on alarm and card access systems
• Conducting patrols at night
• Any others ad hoc duties as assigned

Job Requirements:

• Possess minimum Higher Nitec in Electrical Engineering, Electronic & Computer Engineering, Mechanical Engineering, and other related fields
• Possess at least 1- 2 years of relevant experience
• Possess Class 3 Driving License will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the Role:

We are seeking a hands-on Cyber Security Firewall Engineer to provide operational support and security platforms. The ideal candidate will be experienced in managing Fortinet FortiGate and Palo Alto Networks firewalls, with foundation in network security, policy management, and incident response.

Key Responsibilities:

Firewall Operations (Fortinet & Palo Alto)

• Manage firewall rules creation, change requests, rule optimization, NAT/VPN configuration and firmware upgrades.

• Monitor traffic, identify anomalies, and remediate security events.

• Maintain HA configurations, routing and logging integrations.

• Support audits and evidence collection for regulatory/compliance requirements.

Tripwire

• Administer policies, baselines, agents, alerts, and remediation workflows.

• Investigate integrity violations; tune rules to reduce false positives.

Imperva (DB Security/DAM)

• Configure security policies, signatures, profiles, and exceptions.

• Monitor application-layer attacks; tune rules to balance protection and usability.

• Support database activity monitoring policies and reporting where applicable.

• Security Monitoring & Incident Response

• Triage alerts conduct root-cause analysis, and coordinate remediation.

Required Qualifications:

Hands-on expertise with:

• Fortinet FortiGate (policies, VPN, routing, HA, SD-WAN, logging).

• Palo Alto Networks firewalls (policies, NAT, App-ID, User-ID, Panorama).

• Tripwire (Hice to Have).

• Imperva (Hice to Have).

• Strong understanding of networking fundamentals (TCP/IP, VLANs, routing, NAT, SSL/TLS, DNS ).

• Experience in incident response, change management, and documentation.

• Ability to work independently with a focus on accuracy, speed, and risk reduction.

Preferred Certifications (Nice to Have)

Fortinet NSE 4–7, Palo Alto PCNSA/PCNSE, Imperva Certified Professional.

Soft Skills

• Clear communication with stakeholders and change advisory boards.

• Structured problem-solving and risk-based decision-making.

• Ownership mindset with strong time management for a contract environment.

Deliverables & KPIs

• Firewall rules changes are accordance to requests.

• Successful completion of firmware upgrades and config backups with rollback plans.

• Updated Tickets, network diagrams, and change records.

• Handover documentation and knowledge transfer at contract end.

Tools & Environment

• FortiGate / FortiManager / FortiAnalyzer

• Palo Alto NGFW / Panorama

• Tripwire Enter

Working hours :

8:30am to 6pm (Monday to Friday) onsite, no hybrid option.

Reachfield Security (Grade “A” agency) specializes in supplyingsecurity manpower to Schools, Factories, Shopping Centres, Museums, libraries,etc

Security Officer

Salary : up to $3120 gross a month (5.5days)

////////////////////////////////////

1. Works in Commercial (Factory / Warehouse / Condo / Mall /Polytechnic) environment.

2. Good customer service skills; able to communicate with peopleof all levels

3. 12hrs-shift (Fixed shift)

4. PC literate

5. Job duties include issue visitors/ contractor passes, clocking,patrolling, protecting clients’ premise and access control, etc.

6. Possess valid security license, completed 4 mandatory WSQmodule for PWM-SO

Reachfield Security & Safety Management Pte Ltd

10 Anson Road #26-09

International Plaza, Singapore 079903

(Tanjong Pagar MRT)

For more information, please call office at 6324 2925 (Andrew)

The Managed Services Cross Technology Engineer (L2/L3) –Network / Security is a developing or seasoned engineering role,responsible for providing a managed service to clients to ensure that their ITinfrastructure and systems remain operational.

Through the proactive monitoring, identifying,investigating, and resolving of technical incidents and problems, the ManagedServices Cross Technology Engineer (L2/L3) is able to restore service toclients.

The primary objective of this role is to proactively work onautomation aspects of work focusing on Network / Security relating to theoperations. Also to work on client requests or tickets and applytechnical/process knowledge to resolve them without breaching service levelagreement (SLA).

The Managed Services Cross Technology Engineer (L2/L3)focuses on second-line support for incidents and requests with a medium levelof complexity and focusses across two or more technology domains - Cloud,Security, Networking, Applications and / or Collaboration etc.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·       Network - Automate the provisioning, configuration, and testing of network infrastructure(routers, switches, firewalls, load balancers).

·       Develop and maintain CI/CD pipelines specifically for networkcode and configurations.

·       Utilize Infrastructure as Code (IaC) tools like Terraform orAnsible for network deployment.

·       Implement network monitoring and logging solutions to ensure highavailability and performance.

·       Maintain Git repositories for all network configurations andautomation scripts.

·       Collaborate with traditional Network and Software Engineering teams todesign scalable and reliable networks.

·       Focus on continuous improvement, pushing for a code-centric approachto network operations.

·       Security – Automate - Embed security testing and compliance checks earlyinto the CI/CD pipeline (Shift Left).

·       Implement automated security tools for SAST, DAST, SCA, andinfrastructure vulnerability scanning.

·       Manage and maintain security tools like WAFs, IDS/IPS, and CloudSecurity Posture Management (CSPM).

·       Develop and enforce security policies using Policy as Code (PaC).

·       Automate incident response and security monitoring throughlogging and alerting systems.

·       Conduct regular threat modeling and security reviews for newfeatures and infrastructure changes.

·       Educate and collaborate with Development and Operations teams on securecoding practices and security awareness.

·        

• Proactively monitors the work queues.
• Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA.
• Updates tickets with resolution tasks performed.
• Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides second level support to all incidents, requests and identifies the root cause of incidents and problems.
• Communicates with other teams and clients for extending support.
• Executes changes with clear identification of risks and mitigation plans to be captured into the change record.
• Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift.
• Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management.
• Works with automation teams for effort optimization and automating routine tasks.
• Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc.
• Identifies problems and errors before they impact a client’s service.
• Provides Assistance to L1 Engineers for better initial triage or troubleshooting.
• Leads and manages all initial client escalation for operational issues.
• Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items.
• Ensures all changes are carried out with proper change approvals.
• Plans and executes approved maintenance activities.
• Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles.
• Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort.
• May also contribute to / support on project work as and when required.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to adapt to changing circumstances.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.

Academic Qualifications and Certifications and Tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• CCNP or equivalent certification
• CCNA certification in must, CCNP in Security or PCNSE certification is good to have

·       Fortinet

·       RSA

·       Tenable

·       Trend Micro

·       F5