Day 2 System Engineer (DevOps / Production Support)

Eligibility: Singapore Citizens only

Overview
Looking for a hands-on System Engineer to support Day 2 operations of mission-critical systems (24/7 environment). Role focuses on production support, DevOps, CI/CD, and platform stability.

Key Responsibilities

• Provide Day 2 support (incident handling, troubleshooting, RCA, deployments)
• Manage and improve CI/CD pipelines (build, test, security scans, deployment)
• Support containerized environments (Docker, Kubernetes)
• Monitor system health (logs, alerts, performance)
• Handle system recovery, DR, and production issues
• Work closely with Dev, Infra, and Security teams

Qualifications & Experience

• Bachelor's Degree in Information Technology or equivalent.
• Min 3 years in DevOps / System Engineering / Production Support.
• Strong hands-on with Linux, CI/CD (GitLab/Jenkins), Docker, Kubernetes.
• Experience in scripting (Bash/Python/PowerShell).
• Familiar with monitoring tools (Prometheus, Grafana, etc.)
• Basic knowledge of databases (SQL/NoSQL)
• Comfortable working in a 24/7 support environment (standby required)
• Due to project security clearance requirements, only Singapore Citizens will be considered for this role.

Nice to have (strong advantage)

• Experience in public sector / government environments
• Prior exposure to Day 2 operations / production support for critical systems
• Exposure to VMware, Kafka, middleware, HA/DR
• Familiar with ITIL processes & security best practices

Position Summary

The Software Engineer will be responsible for supporting the design, development, deployment, and maintenance of automation solutions for smart factories / high-tech manufacturing lines. This role involves hands-on execution of automation tasks, integrating equipment with factory systems, troubleshooting connectivity issues, and collaborating with cross-functional teams to ensure solutions meet performance and quality goals.

Key Responsibilities

• Assist in gathering operational requirements and executing technical tasks to support automation solution scopes.
• Develop, test, and implement automation scripts, components, and software integrations to enhance system performance.
• Integrate and test vision-based and spatial-sensing components to support automated inspection and equipment monitoring.
• Write and maintain ETL pipelines to collect, transform, and integrate equipment and MES data into usable formats.
• Maintain software version control, track configurations, and document changes to ensure traceability across automation systems.
• Write database queries and assist in maintaining automation-related databases (monitoring, backup, and recovery procedures).
• Follow established data governance standards, access procedures, and life cycle management guidelines.
• Diagnose, troubleshoot, and resolve daily automation, equipment connectivity, and dataflow issues to minimize downtime.
• Collaborate with vendors and internal stakeholders to support the successful delivery and integration of automation projects.
• Research and test emerging automation, IIoT, and digital technologies under the guidance of senior team members.
• Perform any ad-hoc duties assigned by the Company as and when required.

3.      Qualifications & Skills

• Bachelor’s degree in Electrical, Electronics, Mechatronics, Mechanical Engineering, Computer Science, or a related discipline.
• 2 years of experience in equipment automation (ideally in semiconductor, solar, or electronics manufacturing).
• Working knowledge of equipment interface protocols (SECS/GEM OPC UA, Modbus, etc.).
• Hands-on experience diagnosing and troubleshooting hardware/software connectivity to equipment.
• Experience with PLCs, control systems, sensors, actuators, robotics.
• Proficiency in programming languages (C, C++, C#, Python, VB, Golang, Java, etc.).
• Basic understanding of MES / factory systems integration and IoT/ data connectivity.
• Familiarity with relational databases and writing basic SQL queries (Oracle, DB2, SQL,Postgresql, MySQL).
• Strong analytical, troubleshooting, and documentation skills.
• Good communication skills and ability to work well in a team.
• Willingness to travel between sites on project assignments.

4.      Preferred/Additional

• Experience in high-precision, contamination-controlled factory environments such as cleanroom / semiconductor / solar fabs.
• Exposure to AI / machine learning applications in automation
• Prior experience leading multi-site deployments
• Familiarity with Industry 4.0 frameworks                                         

Responsibilities

1. Perform duty to manage data centre (DC)operations, maintenance, troubleshooting, project rollout and facilities related matters.

2. Perform DC monitoring and maintenance on infrastructure systems, critical facilities and associated equipment.

3. Perform preventive and corrective support to scheduled or unscheduled maintenance on DC

infrastructure systems, critical facilities equipment and/or services.

4. Ensure all subcontractors deliver a quality and competent service and all contractual obligations are met. Supervise the vendors to all scheduled and adhoc activities related to DC facilities.

5. Perform DC and critical facilities work on environmental and management programs

6. Perform equipment functionality test and data analysis

7. Perform assets management duty, includingmaintaining of inventory, change and control programs and purchase of parts and supplies

8. Promptly respond and attend to incident and/or emergency situations

9. Provide standby support upon activation for shift duty stand-in and/or other coverage

10. Conduct routine, sanity check and ongoing assessment of DCC infrastructure systems and critical facilities operations

Requirements:

• Nitec / Higher Nitec / Diploma in Electrical/Mechanical/DC Infrastructure or relevant engineering discipline (Electrical, Mechanical or related fields)
• Additional certifications relevant to the industry is an added advantage
• 1 -2 years experience maintaining electrical, mechanical, fire protection system in facility management, particularly handling critical systems would be an added plus
• Strong problem-solving abilities, communication skills, and the ability to work independently and as part of a team
• Proficient in Computer skills eg. microsoft office, google emails, docs etc

Junior Data Scientist – Business Operations & Analytics

Summary

We are seeking a highly analytical and strategic Junior Data Scientist to drive data-led decision making across a large-scale customer and business operations environment. This role will focus on leveraging advanced analytics, reporting, and data modelling to uncover actionable insights, improve operational performance, and influence business strategy. The ideal candidate thrives in ambiguous environments, can independently manage complex cross-functional initiatives, and is passionate about transforming data into meaningful business outcomes.

Responsibilities

• Develop and execute data science and analytics strategies that support business objectives and operational excellence.
• Design, build, and maintain advanced analytical models, prototypes, and frameworks to identify trends, opportunities, and performance improvements.
• Extract, process, and analyze large, complex datasets using SQL, Python, R, and Big Data technologies.
• Create and maintain scalable dashboards, reporting systems, KPIs, and operational metrics to support business performance monitoring.
• Translate complex analytical findings into clear, actionable recommendations for technical and non-technical stakeholders.
• Partner closely with cross-functional teams including Operations, Product, Engineering, and Business Leadership to solve complex business challenges.
• Drive data governance, reporting best practices, and continuous improvements in analytics methodologies.
• Mentor and support analysts and data professionals, fostering a culture of collaboration, innovation, and analytical excellence.
• Identify opportunities to automate reporting, streamline workflows, and improve operational efficiency through data-driven solutions.
• Present insights and strategic recommendations to senior leadership to influence decision-making and business direction.

Requirements

Essential

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related quantitative discipline.
• 2 - 3 years of experience in data analytics, data science, business intelligence, operations analytics, or a similar function.
• Advanced SQL skills, including the ability to build, optimize, and maintain complex queries against large datasets.
• Experience working with Big Data technologies and analytical tools such as Tableau, Hive, Presto, Python, and/or R.
• Strong understanding of operational metrics, KPIs, reporting frameworks, and performance measurement methodologies.
• Proven ability to perform exploratory analysis and derive actionable insights from complex datasets.
• Experience designing dashboards, reports, and visualizations that support business decision-making.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to diverse audiences.
• Strong problem-solving mindset with the ability to work independently in fast-paced and ambiguous environments.

Preferred

• Experience supporting Customer Operations, Customer Support, Scaled Operations, Shared Services, or Business Operations functions.
• Experience working with large-scale datasets in high-growth technology, digital, e-commerce, or platform-based organizations.
• Knowledge of data pipeline architecture, ETL processes, and data warehousing concepts.
• Exposure to machine learning, predictive analytics, forecasting, or statistical modelling techniques.
• Demonstrated track record of driving measurable business impact through data-driven initiatives.
• Experience mentoring analysts or leading cross-functional analytics projects.

This is an initial 12-months contract role

Reporting to the Engineering Manager, the systems engineer will provide engineering design, technical configuration, drawing of various telecommunication systems.

He/ She will possess extensive knowledge and experience in Engineering design of telecommunication, safety & security and marine navigation systems covering technologies such as IP Infrastructure, WIFI WLAN, Firewall security, IP-PABX, PAGA, CCTV, VCS, TETRA/DMR UHF/VHF Radio, GMDSS Radio, GEO/MEO/LEO VSAT, IPTV, Radar, Gyrocompass and etc and provide engineering design, technical configuration, proof of concept as well as drawing instruction of various telecom systems.

Reponsibilites

• Take ownership of engineering design and make a truly access and understanding of client requirement and propose the right solution to fit the specs.
• Produce engineering document (VDRL) and close the client comments in a timely, high quality and accurate manner.
• Produce scratch drawing and guide the AUTOCAD drafter to come out the engineering drawing deliverables.
• Adapt the industrial standard and best practice into the engineering drawing preparation, design, review, and submission.
• Guide the in-house technician for equipment assembly and cabinet integration; implement the system configuration, simulation, testing and verification.
• Conduct factory acceptance testing (FAT) to client and provide in-house training to client as well as commissioning engineer.
• Any other ad hoc tasks required for business needs.

Requirements

• Minimum diploma in telecom or equivalent technical discipline
• Proven 4-5 years’ experience in a similar role within the industrial markets.
• Well organized documentation, time management skills
• Ability to articulate and share concepts with customers and suppliers.
• Ability to work with cross function teams and lead the team
• Objective driven, time-sensitive and resourceful
• Certificate of AUTOCAD will be added advantages.
• Site commissioning / radio surveying experience as per SOLAS / MODU will be added advantages.
• Ability to use various coverage tools such as CadnaA for PAGA, Ekahau for WIFI coverage, iBwave for UHF/GSM coverage will be added advantages.

Alexandra Hospital (AH) is seeking a motivated Research Assistant / Research Associate to support health services and clinical research. Working with a dedicated research team in AH, you will contribute throughout the research lifecycle - from protocol development to dissemination. 

Roles & Responsibilities

Core responsibilities 

• Project coordination and management, including ethics submissions and follow‑up.
• Contribute to research protocol development and study documentation.
• Primary data collection (e.g., surveys, interviews, chart reviews) and data entry, basic data cleaning, and preliminary analyses.
• Conduct quantitative and/or qualitative analysis under supervision.
• Undertake literature reviews, including systematic reviews.
• Contribute to scientific manuscripts, reports, and support dissemination of findings (seminars, presentations).
  
  

Additional / advanced responsibilities (experienced RA):

• Specialised skills in health economics evaluation/ implementation research/AI in health/ health services outcomes research will be an advantage.
• Conduct independent systematic reviews and meta‑analyses.
• Perform advanced statistical analyses and data interpretation.
• Support grant applications (concept notes, methods, budgets).

Qualifications & Requirements

• Bachelor’s or Master’s degree in health sciences, public health, life sciences, psychology, social sciences, or related fields.
• At least two years’ work experience, ideally in health‑related research.
• Experience using Stata, SPSS, and/or NVivo.
• Fluent in written and spoken English.
• Desirable: Experience working with electronic medical records (EMR).
• Track record of publication (e.g., authorship on scientific papers).

If the role sounds interesting to you, please contact ‘careers_alexandra@nuhs.edu.sg’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

•Bachelor/Master degree in Engineering or Computer science

•10+ years of experience in design and implementation of enterprise systems in banking domain, preferably private banking/wealth management

•Knowledge of architecture frameworks like TOGAF or Zachmann

•Strong collaboration skills across hierarchy levels and organizational boundaries

•Very good knowledge and experience in modern web technologies
•Proficiency in enterprise technologies such as Java EE, spring boot, databases like Oracle, MySQL and PostgreSQL, integration technologies like IBM MQ, IBM Integration Bus, event streaming platform like Apache Kafka

•Domain Knowledge on Financial / Capital Markets is a plus.

•Knowledge on Data Policy and Standards: Establishing data policies and standards to align with business objectives and technological capabilities is good to have

•Experience in implementing cloud native applications

•Experience in implementing DevOps principles in the organisation

•Experience in implementing Machine Learning based solutions is good to have
•Able to explain designs and solutions to developers and business users alike

•Strong leadership skills in matrix organizational setup, ability to lead, mentor and coach team members and developers.

•Passionate and efficient self-learner in order to adopt new technologies and methodologies to create business value

Responsibilities

• Monitor system performance and logs to identify potential issues.

• Provide timely resolution of technical issues in the production environment.

• Collaborate with development teams to debug and fix software bugs.

• Develop and implement solutions to enhance system performance and stability.

• Generate and maintain documentation for system operations and procedures.

• Perform routine maintenance and updates to production systems.

• Proactively identify areas for improvement and implement necessary changes.

• Offer 24/7 on-call support as required to address critical issues.

Qualifications

• Bachelor's degree in Computer Science, IT, or a related field.

• 3-8 years of experience in a production support or similar role.

• Standardized a monitoring framework for Service-Oriented Infrastructure supporting TIBCO BusinessWorks and EMS, enabling proactive health checks, service dashboards, and SLA tracking across Prod/SIT/UAT.

• Recovered failed batch jobs and triaged ETL issues to ensure uninterrupted data processing and reporting timelines.

• Supported ETL workflows where custody applications exchange data with internal systems via IBM MQ, storing processed data in Oracle DB.

• Developed and maintained Linux shell scripts for secure file transfers using SCP and IBM Connect:Direct, scheduled through IBM TWS.

• Automated routine operational checks using Python-based health check scripts, significantly reducing manual effort and turnaround time.

• Collaborated with development, infrastructure, and business teams to resolve defects and deploy fixes via CI/CD pipelines during approved change windows.

• Strong understanding of software development and debugging.

• Excellent problem-solving skills and attention to detail.

• Ability to work under pressure and manage multiple priorities.

• Good communication and collaboration skills.

Skills

• Linux/Unix

• SQL

• Scripting languages (e.g., Python, Shell)

• Application monitoring tools (e.g., New Relic, Splunk)

• Issue tracking systems (e.g., Jira)

• Networking and cloud platforms (e.g., AWS, Azure)

• Version control systems (e.g., Git)

Core Competencies:

Incident & Problem Management (ITIL) || Production Support & BAU Operations || Privileged Access Governance & Audit Readiness

Root Cause Analysis (RCA) || Service Reliability & SLA Management || Change, Release & Deployment Coordination

Observability & Proactive Monitoring Strategy || Batch Processing & Job Recovery Management || Stakeholder & Client Communication

Access Control & Least Privilege Enforcement || Environment Management (Prod/SIT/UAT) || Cross-functional Team Collaboration

Documentation, SOP & Knowledge Base Development || Operational Automation & Process Optimization

Disclaimer: The company is committed to ensuring the privacy and securityof your information. By  submitting thisform, you consent to the collection, processing, and retention of theinformation you provide. The data collected (which may include your contactdetails, educational background, work experience and skills) will be usedsolely for the purpose of evaluating your qualifications for the positionyou're applying for. Your data will be stored securely and retained for theduration necessary to fulfill our hiring process. If you are not selected forthe position, your data will be kept on file for a limited period in casefuture opportunities arise. You have the right to access, correct, or deleteyour data at any time by contacting us at Quess Singapore | A Leading StaffingServices Provider in Singapore (quesscorp.sg)

“This is in partnership with the Employment and EmployabilityInstitute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore’s PDPA and e2i’s PDPA.”

Software Engineer (PLC Programming)

• Working days: Monday - Friday 830am to 530pm
• Location : Ang Mo Kio Techplace
• Salary: $4,000 - $6,000

Job Responsibilities

• Follow Software Development Life Cycle (SDLC) to develop high-quality, maintainable software meeting user requirements
• Draft functional and detailed design specifications
• Interpret client requirements, identify design parameters, and ensure solutions are delivered accurately within budget and timeline
• Participate in control system requirement analysis
• Design and update electrical schematics drawings
• Source and select electrical components, prepare and issue BOM
• Perform PLC & HMI programming, system implementation, testing, and debugging
• Maintain detailed documentation
• Coordinate with internal teams to meet project requirements and schedules
• Perform basic electrical wiring and troubleshooting
• Analyze existing software and propose improvements
• Ensure timely resolution of software and electrical issues
• Provide remote and on-site troubleshooting support at customer sites

Job Requirements

• Diploma / Degree in relevant Engineering discipline
• Minimum 2 years of experience in automation / semiconductor industry
• Strong PLC & HMI programming skills (preferably Omron, Mitsubishi, Proface)
• Programming skills in Motion Control, Analog, PIDs, Process Control.Motion Control, Analog, PID, Process Control (added advantage to have)
• Knowledge of high-end fieldbus communication (eg. Modbus, EtherCAT, EIP) is an advantage

Cheong Yeat Long | R25145358

The Supreme HR Advisory Pte Ltd | EA 14C7279

We are seeking to appoint a Research Associate to support research in cybersecurity, trustworthy AI, and large language model security. The successful candidate will contribute to projects related to privacy-preserving AI interactions, trustworthy knowledge acquisition, and secure information processing in security-sensitive AI systems. The role will involve assisting in the design, implementation, and evaluation of methods for reducing privacy leakage, mitigating adversarial risks, and improving the security and trustworthiness of LLM-based systems. The candidate will also support the construction of research benchmarks, experimental evaluation, and the preparation of high-quality research publications. This position will contribute to NTU’s mission of advancing secure and trustworthy intelligent systems through interdisciplinary research in cybersecurity and artificial intelligence.
 

Key responsibilities:

• Conduct research on cybersecurity, trustworthy AI, and large language model security, with a focus on privacy-preserving AI interactions and secure information processing.

• Design, implement, and evaluate methods for trustworthy knowledge acquisition in LLM-based systems, including approaches to reduce privacy leakage and mitigate adversarial risks.

• Develop learning-based and evaluation-driven approaches to improve the security, reliability, and trustworthiness of AI systems in security-sensitive scenarios.

• Construct experimental platforms, benchmarks, and datasets for evaluating LLM security, privacy protection, and trustworthy AI applications.

• Conduct empirical experiments, performance analysis, and ablation studies to validate proposed methods and support reproducible research.

• Prepare and co-author high-quality research papers, technical reports, and project documentation, and collaborate with academic and industry partners on related research projects.

Requirements:

• A Master’s degree in Computer Science, Cyber Security, Artificial Intelligence, or a related discipline.

• Research or applied experience in cybersecurity, trustworthy AI, large language model security, privacy-preserving AI, or related areas.

• Experience with LLM-based systems, trustworthy knowledge acquisition, information retrieval, query rewriting, or AI security evaluation.

• Familiarity with privacy leakage, adversarial risks, secure information processing, and trustworthiness evaluation in AI or LLM-based systems.

• Experience in designing and conducting empirical experiments, including benchmark construction, dataset preparation, performance evaluation, and ablation analysis.

We regret to inform that only shortlisted candidates will be notified.

The L1 Production Support Analyst serves as the first line of support for Java/Web-based applications supporting Product Risk and Market Risk systems. The role focuses on monitoring, incident triage, basic troubleshooting, and coordination with L2/L3 teams to ensure application availability and stability.

Key Responsibilities

• Monitor applications, batch jobs, and alerts.
• Perform initial issue analysis and resolution using runbooks.
• Log and manage incidents in ticketing tools.
• Escalate issues and support major incident calls.
• Assist with release and maintenance validation.

Skills & Experience

• Basic knowledge of Java/Web applications, Unix/Linux, and SQL.
• Familiarity with ticketing and monitoring tools.
• 1–3 years of IT support experience.
• Good communication and willingness to work shifts/on call.

Who We Are 

We are a global technology consultancy with a trademarked, AI-first engineering approach for accelerating the delivery of digital products and revolutionizing platform modernization. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. 

About Gen-e2 

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality: 

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
• The quality consistently exceeds the output of our best traditional engineering teams.
• A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
• A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability. 

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence 

YOUR ROLE AND RESPONSIBILITIES 

As a member of an Agile delivery team, you will be responsible for the design and execution of test automation and quality engineering activities across Web, API, Mobile, Cloud, and Data platforms. You will define and implement test strategies with the team in applying automation, exploratory, performance, and data pipeline testing practices effectively. 

You will: 

• Be responsible for building and maintaining scalable automation frameworks for Web, API, Mobile, Cloud, and Data systems.
• Define and execute test strategies, balancing automation, exploratory, performance, and data testing.
• Implement automation scripts using tools such as Selenium, Playwright, Cypress, Appium, and Katalon.
• Design and execute tests for data platforms, including ETL pipelines, data quality, schema validation, and transformation logic.
• Apply structured test approaches for data engineering workflows (batch vs. streaming, ingestion, transformation, storage, and consumption).
• Integrate automated tests into CI/CD pipelines and ensure reliable execution.
• Perform exploratory testing to uncover gaps not easily detected by automation.
• Support performance, scalability, and reliability testing using tools like JMeter, Gatling, or k6.
• Apply AI-powered QA tools and prompt engineering techniques to accelerate test creation and analysis.
• Collaborate closely with developers, product owners, and business analysts to ensure requirements are testable and automation-ready.

WHO YOU ARE 

• Strong experience in test automation, framework design, and quality engineering.
• Solid background in functional and automation testing across Web, API, Mobile, Cloud, and Data platforms.
• Strong in hands-on coding in Java, JavaScript, Python, or similar languages for automation.
• Hands-on experience in mobile automation testing with Appium and/or Katalon.
• Exposure to performance and load testing.
• Experience with AI/ML-driven test tools and basic prompt engineering.
• Strong background in exploratory testing and modern test design techniques.
• Good understanding of Agile/Scrum delivery.
• Familiarity with CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI) and cloud-native testing (AWS, Azure, GCP).
• Excellent collaboration and problem-solving skills. 

BONUS SKILLS 

• Knowledge of data platform & data engineering pipeline testing (ETL validation, streaming, data quality).
• Experience with big data test strategies and analytics validation. 

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa. 

MORE ABOUT PALO IT: 

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives: 

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all 16 of our offices across the globe
• Continuously measure & improve employee happiness 

Our clients (https://www.palo-it.com/en/case-study) are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges. 

What We Offer 

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training 

For more on our team culture and benefits, check out our careers page (https://www.palo-it.com/en/career) 

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices 

We are seeking a highly motivated SolarWinds/Network Monitoring Engineer to support the administration, optimization, and continuous improvement of enterprise monitoring, observability, patch management, and log management platforms. The successful candidate will be responsible for maintaining monitoring tools, supporting infrastructure operations, troubleshooting complex issues, and collaborating with cross-functional teams to ensure system availability, performance, and security.

Responsibilities:

Monitoring& Tool Administration

• Perform day-to-day administration and maintenance of enterprise monitoring and management platforms, including SolarWinds and BMC solutions.
• Monitor system performance, availability, connectivity, and data integrity across the monitoring environment.
• Conduct regular health checks and ensure optimal performance of monitoring infrastructure.
• Configure and maintain monitoring policies, thresholds, alerts, notifications, and automated actions.

Platform Maintenance & Upgrades

• Plan, coordinate, and execute periodic platform upgrades, patches, and enhancements.
• Perform post-maintenance validation and functionality testing following monthly server patching activities.
• Support monthly automated patch deployment activities across customer environments.
• Ensure monitoring platforms remain compliant with security and operational standards.

Incident& Problem Management

• Investigate, troubleshoot, and resolve complex technical issues affecting monitoring platforms.
• Collaborate with internal infrastructure, network, database, and security teams to identify root causes and implement corrective actions.
• Escalate issues to vendors where required and manage incidents through to successful resolution.
• Prepare Root Cause Analysis (RCA) reports for critical incidents and service disruptions.

Security& Compliance

• Work closely with Security teams to remediate vulnerabilities identified within monitoring and management tools.
• Support security audits, compliance reviews, and vulnerability management activities.
• Ensure monitoring systems comply with organizational security policies and operational requirements.

System Integration & Reporting

• Collaborate with Server, Network, Database, and Application teams to onboard and configure devices, applications, and services into monitoring platforms.
• Configure monitoring solutions for infrastructure, applications, and network devices.
• Design and develop custom dashboards, reports, and analytics based on operational and business requirements.
• Create customized log management reports to support security monitoring and compliance initiatives.

Automation& Continuous Improvement

• Identify opportunities to automate operational processes and improve monitoring efficiency.
• Enhance monitoring coverage, alert quality, and operational visibility across enterprise environments.
• Contribute to continuous improvement initiatives, knowledge management, and operational best practices.

Requirements:

• Minimum 3–5 years of experience in Infrastructure Monitoring, Network Operations, Systems Administration, or related technical support roles.
• Hands-on experience administering SolarWinds and/or BMC monitoring solutions in enterprise environments.
• Experience supporting mission-critical monitoring and management platforms.
• Experience in handling SolarWinds, BMC Monitoring Solutions or Log Management and Patch Management Platforms.
• Strong understanding of TCP/IP, DNS, DHCP, Routing, Switching, and Firewall concepts.
• Experience monitoring network devices and troubleshooting connectivity issues.
• Familiarity with SNMP, Syslog, WMI, NetFlow, and related monitoring protocols.

Preferred Qualifications:

• SolarWinds Certified Professional (SCP)
• ITIL V3/V4 Foundation Certification
• Experience supporting large-scale enterprise or government environments

Job Description

• Industry/ Organization Type: Hardware Supplier
• Position Title: Technical Sales Coordinator
• Working Location: Pioneer
• Working Hours: 5.5 days (Mon – Fri, 8.30am – 5.30pm; Sat, 8.30am – 12.30pm)
• Salary Package: Basic Salary up to $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide administrative and coordination support to the sales team for hardware products including bolts, nuts, and fastening components.
• Handle customer inquiries, prepare quotations, and follow up on sales opportunities.
• Process sales orders, purchase orders, and ensure accurate documentation.
• Coordinate with internal departments such as warehouse, logistics, and procurement to ensure timely order fulfilment and delivery.
• Maintain and update customer records, pricing information, and product specifications in the system.
• Assist customers with product information, technical details, and order status updates.
• Monitor order progress and proactively communicate any delays or changes to relevant parties.
• Support the preparation of sales reports, forecasts, and documentation for management review.
• Assist in maintaining strong relationships with existing customers through responsive communication and service support.
• Ensure compliance with company policies and standard operating procedures.

APPLY NOW!!!

• Basic understanding of hardware products such as screws, nuts, bolts, or related industrial tools is an advantage.
• Able to handle sales documentation and administrative tasks accurately.
• Comfortable using basic computer applications such as email, spreadsheets, and sales systems.
• Willing to learn about technical hardware products and sales processes.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description:

· Sales Generation: Contribute to the team revenue in all aspects of the sales process, including lead generation, customer inquiries, order processing, and post-sales support.

· Customer Relationship Management: Maintain strong relationships with existing and potential customers by providing prompt and accurate information, addressing queries and concerns, and ensuring customer satisfaction.

· Proposal and Quotation Preparation: create sales proposals and quotations, ensuring accuracy, and timely delivery to customers.

· Market Research: Conduct research on market trends, competitors, and customer needs to identify potential sales opportunities and develop effective sales strategies.

· Trade Shows and Events: Assist in the planning, coordination, and execution of trade shows, industry events, and customer demonstrations to promote products and services.

· Administrative Tasks: Perform various administrative tasks, including maintaining sales records, preparing sales documentation, managing calendars, and coordinating meetings and appointments.

· Any other ad-hoc duties as assigned.

Education & Skills Requirements:

· Diploma or Certifications in Marine / Engineering or relevant fields.

· Candidate with experience in the marine or similar industry is preferred.

· Industry Technical Knowledge: Understanding of the marine or similar industry, including knowledge of similar products, services, market trends, and customer needs.

· Communication Skills: Good verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and stakeholders at all levels.

· Organization and Attention to Detail: Good organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

· Problem-Solving Abilities: Good analytical and problem-solving skills to identify and address customer issues and sales challenges effectively.

· Team Player: Ability to work collaboratively with cross-functional teams and contribute to a positive and cooperative work environment.

· Adaptability: Flexibility to adapt to changing priorities and handle multiple tasks with tight deadlines.

· Professionalism: Demonstrated professionalism, integrity, and a customer-focused approach in all interactions.

Interested and suitable candidate kindly click quick apply. Resume will be forwarded to Stepfan Soon Yit

We regret that only suitable candidate will be notified.

GEMS Recruit/EA License : 23C1459

EA Personnel No : R24120893 (Stepfan Soon Yit)