Total 1,933 Others technical support job vacancies in Information Technology category in Hong Kong

Job Summary

The System Support Executive is responsible for providing first-level technical and operational support for travel technology systems, including GDS platforms, mid-office, and back-office applications.

The Junior System Support Executive is responsible for providing first-level technical and operational support for travel technology systems such as GDS platforms, mid-office, and back-office applications.

This role supports daily system operations, assists in on boarding users and clients, and works closely with internal teams and external vendors to ensure smooth system performance. The position also involves supporting system-related projects, performing basic system and GDS configurations, and delivering support to regional clients.

What You'll be doing

• Provide 1st level support for travel systems by handling user inquiries, performing basic troubleshooting, and resolving common system issues.
• Assist in user onboarding, including setting up system access, assigning roles and permissions, and guiding users on basic system usage.
• Support client onboarding by configuring system settings and ensuring accurate setup of client profiles across platforms.
• Monitor daily system operations, reports, and dashboards to ensure data accuracy and highlight any discrepancies.
• Escalate complex or unresolved issues to senior team members or external vendors and follow up to ensure timely resolution.
• Support and participate in system-related projects, including system implementation, enhancements, and configuration activities.
• Perform basic configuration of travel systems, including GDS setup and related configurations based on business requirements.
• Provide system support to regional clients, ensuring clear communication and effective issue resolution.
• Assist in User Acceptance Testing (UAT) by executing test cases and documenting findings during system upgrades or enhancements.
• Maintain and update documentation such as user guides, SOPs, and training materials.
• Provide basic training and guidance to users when required.
• Perform additional duties and responsibilities as assigned by the Manager or Supervisor.

What We Are Expecting

• Diploma or Degree in Information Technology, Computer Science, or a related discipline.
• Fresh graduates are encouraged to apply
• 1–3 years of experience in system support, IT support, or related roles is an added advantage.
• Experience in customer service or call center support, particularly in handling system or product-related inquiries, is an added advantage.
• Basic knowledge or exposure to travel systems (e.g., GDS) is a plus.
• Exposure to system implementation, configuration, or project support is an advantage.
• Good problem-solving skills and willingness to learn new systems and technologies.
• Ability to work independently as well as collaboratively in a team environment.
• Preferably mandarin speaking candidate.

SKILLS (software & soft skills required for the job)

• Strong analytical, problem-solving, and troubleshooting skills.
• Ability to manage multiple tasks and priorities in a fast-paced operational environment.
• Good communication and interpersonal skills, with the ability to support users and stakeholders effectively.
• Proficiency in English, with the ability to understand and communicate in Mandarin to support regional clients
• Basic understanding of IT systems, applications, or databases.
• Good attention to detail and accuracy in handling system data and reports.
• Positive attitude, proactive mindset, and willingness to learn.

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours

職位概述

該職位負責為營運系統提供一級維運和技術支持，確保系統日常運作順暢、報告準確，並能有效引導新用戶和客戶順利上線。此外，該職位還需與供應商和內部團隊協調，解決系統問題並支援持續改進。

你將要做什麼

• 為旅遊技術系統提供一級支持，包括 GDS 平台、報告工具和中後台應用程式。
• 透過設定係統存取權限、配置使用者角色和權限、提供基本培訓以及維護更新的使用者文件來管理新使用者入職。
• 透過配置跨平台所需的系統設置並確保準確的客戶資料設置，支援新客戶的入職流程。
• 與外部供應商和內部利害關係人協調，回報未解決的技術問題，並協助實施系統改進。
• 監控系統效能、計畫報告、報告儀表板和數據準確性，以確保日常營運順利且有效率。
• 根據系統升級和新功能實現的需要，參與用戶驗收測試 (UAT) 活動。
• 開發、更新和維護使用者手冊、標準操作程序 (SOP)、培訓材料和技術文件。
• 根據經理或主管的安排，履行其他職責。

我們期待什麼

• 資訊科技或相關學科的文憑或更高學歷。
• 具備支援業務系統以及與軟體供應商和內部利害關係人協調的經驗者優先考慮。
• 歡迎具有相關實習或計畫經驗的應屆畢業生申請。
• 歡迎經驗有限但對系統支援和技術有濃厚興趣的求職者申請。
• 優先考慮會說普通話的候選人。

福利待遇

• 休閒著裝要求
• 免費小吃/歡樂時光

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Company Overview

Axis-Tec was founded in 2004 by engineers specializing in industrial automation and manufacturing assembly. Deliver precision engineering solutions and machine complex components for clients in electronics, semiconductor.

Job Summary

To introduce a junior Technical Sales & Support Executive to support sales, service, and marketing activities by preparing quotations, following up with customers, and coordinating with internal teams to drive customer satisfaction and business growth.

Responsibilities

• Prepare accurate quotations, sales documents, and proposal materials aligned with customer requirements to support sales processes
• Follow up proactively with customers on sales enquiries, quotations, purchase orders, and delivery status to ensure timely communication and order fulfillment
• Support service sales by preparing service quotations, handling maintenance support requests, managing spare parts enquiries, and maintaining customer follow-up
• Coordinate effectively with engineering, service, and operations teams to gather technical and commercial information for customer proposals and internal reporting
• Maintain and update customer records, quotation tracking, and sales follow-up reports to ensure data accuracy and support sales forecasting
• Assist in basic marketing activities by preparing product information, updating presentation materials, and supporting exhibition or customer visit preparations
• Respond professionally and promptly to customer enquiries to enhance customer experience and build trust
• Continuously learn and develop knowledge of the company’s technical products, including automation systems, semiconductor equipment, and test solutions

Required competencies and certifications

• Diploma or Bachelor's Degree or equivalent qualification in Engineering, Business, Marketing, or related field (as stated under Requirements)

Preferred competencies and qualifications

• Basic technical understanding of automation, electronics, mechanical, electrical, or semiconductor-related products

Job Description:

• Provide technical assistance to customers via on-site visits, phone calls, WhatsApp, and email communications.
• Perform installation, commissioning, maintenance, fault diagnosis, and repairs at customer locations.
• Collaborate with vendors to escalate and resolve complex technical issues.
• Deliver training sessions and product demonstrations to end users or clients.
• Handle internal product servicing and support training initiatives.

Requirements:

• Diploma in Electrical/Electronic Engineering, Information Technology, or a related field.
• At least 2 years of relevant work experience.
• Strong communication and presentation skills, both written and verbal.
• Service-minded with a proactive and positive approach toward customer engagement.

To submit your application, please apply online apply@rn-care.com or call +(65) 6223 0323 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd.
EA License No: 17C8900

This role requires a pro-active person who can work effectively as part of the team. Possess good communication skills both written and spoken. Highly responsible and able to work under tight timelines with good organisational, time management, and analytical skills.

Job Requirements:

- Candidate must possess at least a Diploma Cert in Engineering, Electrical & Electronic Engineering or Mechanical Engineering.

- Preferably with knowledge in HVAC Controls & Instrumentation for Mechanical & Electrical Industry or equivalent.

- 2 years of relevant working experience in the HVAC industry will be an added advantage.

- Is prepared to work on site.

- Able to work independently as well as with a team.

Duties include:

1. Liaise with consultants and coordinate site activities with relevant contractors and customers.

2. Provide technical support to customers.

3. Liaise with relevant contractors, conduct joint testing, and maintain the work schedule.

4. Prepare service reports upon job completion.

5. Perform troubleshooting independently.

6. Liaising with team members and other technical personnel.

7. Provide technical sales and operational support to other team members.

8. Provide training to customers upon job completion.

Responsibilities:

• Perform regular checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Help maintain the tool room through 5S initiatives and good housekeeping practices

Requirements

• Relevant technical certification
• Basic technical knowledge on tooling and vehicle maintenance
• Computer literate to navigate inventory system and Microsoft Office suite required on the job
• Class 3 driving license. Candidates with forklift driving license will be an added advantage
• Able to work with minimal supervision
• Able to work overtime including weekends

To submit your application, please apply online to apply@rn-care.com or call +(65) tel: 6514 9838 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Responsibilities

• In charge of perform regular checks in inventory software system to ensure inventories are in place
• responsible in perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintenance of the tool room through 5S initiatives and good housekeeping practices

Requirement

• Min Nitec in Engineering and relevant
• Min 1 year of working experience in tooling and vehicle maintenance with experience in inventory system and Microsoft Office suite
• Class 3 driving license required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Role:
Customer Support Engineer (Semiconductor / Training Provided)

• Singapore Based (Office at Ubi / Site)

• 5 Days work per week (8.30am – 5.30pm + OT (sometime only))

• Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply

• Preferably 1 to 2 years in Electronic/Mechanical/Engineering related job + Willing to travel overseas on short notice for service job assignments.

• $3000 negotiable

• Career Progression Opportunities

Job scope

Provide on-site technical service, including installation, maintenance, and troubleshooting of semiconductor equipment at customer’s sites.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Job Responsibilities:

• Coordinate delivery and transfer of equipment with internal teams to meet operational timelines
• Assist in delivery and setup of machines and parts when required
• Maintain accurate records of equipment movement and tracking
• Perform basic housekeeping and ensure equipment is clean and ready for use
• Unbox, inspect, and set up equipment, including basic system configuration and documentation
• Support installation and ensure machines are operational before deployment
• Perform basic repairs and troubleshoot technical issues
• Respond to breakdowns and provide on-site maintenance support
• Work closely with internal teams to ensure smooth operations
• Perform other duties as assigned

Requirements:

• Diploma or NITEC in Electrical, Electronic, Mechanical Engineering, or related field
• Valid Singapore Class 3 Driving Licence
• Experience in equipment handling, delivery, or basic maintenance is an advantage
• Strong troubleshooting and problem-solving skills

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Job Responsibilities:

• Coordinate delivery and transfer of equipment with internal teams to meet operational timelines
• Assist in delivery and setup of machines and parts when required
• Maintain accurate records of equipment movement and tracking
• Perform basic housekeeping and ensure equipment is clean and ready for use
• Unbox, inspect, and set up equipment, including basic system configuration and documentation
• Support installation and ensure machines are operational before deployment
• Perform basic repairs and troubleshoot technical issues
• Respond to breakdowns and provide on-site maintenance support
• Work closely with internal teams to ensure smooth operations
• Perform other duties as assigned

Requirements:

• Diploma or NITEC in Electrical, Electronic, Mechanical Engineering, or related field
• Valid Singapore Class 3 Driving Licence
• Experience in equipment handling, delivery, or basic maintenance is an advantage
• Strong troubleshooting and problem-solving skills

Interested candidates are invited to email your resume to:

jen.ooi@recruitexpress.com.sg
Jenalyn Ooi Huai Sian (R1765551)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Company Overview

Established in 2020, Memphis Marine & Offshore operates globally in marine services across multiple countries. Certified BizSAFE STAR, ISO9001, ISO14001, and ISO45001, it delivers compliant, safe, and cost-effective technical, navigation, IT, safety, and design services.

Job Summary

Join Memphis Marine & Offshore as a Technical Executive to coordinate marine technical operations, manage vessel service schedules, prepare operational documents, and ensure effective communication with stakeholders in a dynamic marine environment.

Responsibilities

• Communicate proactively with ship owners, agents, vendors, suppliers, and port authorities to facilitate marine service operations
• Coordinate daily vessel service schedules and marine operations to ensure timely execution
• Arrange manpower, equipment, transportation, documentation, and service attendance for vessels to support operational readiness
• Prepare and manage quotations, service reports, invoices, delivery notes, and other operational documents accurately
• Generate sales reports including profit margin analysis on a regular basis using data extraction tools (training provided)
• Monitor vessel arrivals, departures, and service timelines to maintain operational efficiency
• Respond to customer inquiries by providing quotations and timely updates on ongoing vessel jobs
• Maintain accurate records of all services and operational activities for compliance and reporting
• Coordinate emergency or urgent vessel service requests, including after-hours, weekends, and public holidays as needed
• Collaborate closely with ship owners, superintendents, technical teams, engineers, vendors, and operations departments to resolve issues and optimize service delivery
• Manage multiple tasks effectively under pressure, demonstrating strong organizational and problem-solving skills
• Adapt to flexible working hours and on-call duties based on vessel schedules and operational demands

Preferred competencies and qualifications

• Both Freshers and Experience in marine services, shipping, logistics, or port operations is preferred

We are looking for someone to join our company and push the frontiers of enterprise AI further.

This is not going to be just another software engineering job. We will need you to be flexible with your job scope, which includes nurturing younger software developers, strategising together with the management on the product and go-to-market, maintaining the coding standards, and then some.

As we are pushing the frontiers, the direction and execution clarity are often vague, iterative, and less structured. If you thrive in a place where autonomy given is high, and are able to translate broad visions to concrete steps, this is for you.

About Pints AI

Pints AI is a multi-award-winning AI company based in Singapore, known for deploying on-premise, privacy-preserving AI systems in some of Asia’s most regulated industries - including banks, insurers, and government entities.

• Won AI in Finance Global Challenge (2023) at SFF in Singapore
• Built the 1.5 Pints open-source model - a compact LLM outperforming Apple’s OpenELM and Microsoft’s Phi-1.5
• Developed Autothought, our AI reporting engine, now used to replace business analysts in regulated verticals
• Engineered SentientRAG, a low-hallucination RAG framework optimized for compliance-heavy data

Company perks

• Company insurance
• Well-stocked pantry
• Travel opportunities for client visits, with travel allowance
• Free flu jabs and annual medical checkups

Broad Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Manage stakeholders and communicate with clients
• Lead a team

Specific Responsibilities (What You’ll Do)

1. Prototype Real-World AI Use Cases

• Apply Autothought to solve problems in claims, compliance, risk, onboarding, and more
• Deploy domain-tuned RAG, fine-tuned models, and secure NLP pipelines

2. Full-Stack Software Engineering

• Own the development of AI-powered internal tools (React + Express)
• Ship fast in feedback loops while balancing reliability and privacy
• Work within a secure, tightly monitored infrastructure

3. Client Collaboration

• Sit alongside business, compliance, and tech teams inside the client
• Shape requirements, validate assumptions, and ship iteratively

4. Cross-Pollinate with Pints AI’s R&D

• Stay plugged into our research team’s work on LLM orchestration, embeddings, and compression
• Contribute to internal tools and open-source libraries when off client delivery cycles
• Level up fast through mentorship, feedback, and hands-on deployments

Qualifications

• Bachelor's degree in Computer Science (or related field)
• 5+ years of relevant work experience

Skills & Traits We’re Looking For

• Experience with Agile or Scrum software development methodologies
• Ability to multi-task, organize, and prioritize work
• Solid TypeScript/JS and Python experience
• React, Node/Express, REST APIs
• Git, Docker, Linux familiarity
• Understanding of embeddings, vector stores, LangChain/LlamaIndex
• Self-starter mindset - comfortable moving in ambiguity
• Exposure to RAG or LLM-driven tools is a bonus

Job Purpose

The Technical Lead will drive the architectural evolution, technical strategy, and engineering execution of Singapore’s Maritime Digital Twin (MDT). As the platform transitions into a next-generation Maritime Geospatial Reasoning Platform, the incumbent will lead a high-performing technical squad to deliver real-time, high-fidelity data aggregation, predictive layers, and deep-tech AI integration. The role sits at the intersection of cutting-edge technology and national maritime infrastructure, transforming raw industry data into mission-critical operational intelligence.

Key Responsibilities
A. System Architecture & Technical Leadership

• Platform Evolution: Formulate and execute the technical roadmap to scale the MDT data architecture, transitioning from a data aggregation platform to an intelligent, predictive geospatial reasoning platform.

• Data Fusion & Streaming: Design and implement robust architectures capable of ingestion, normalization, and low-latency processing of massive, multi-sensor maritime data streams.

• Technical Governance: Serve as the final technical authority for the platform, ensuring code quality, scalable design patterns, and rigorous system documentation.

B. Advanced Technology & AI Integration

• Predictive Layer Development: Oversee the deployment of advanced AI modules for complex environmental and hydrodynamic simulations

• LLM Workflows: Integrate Multi-modal Large Language Models (LLMs) and automated workflows to assist in decision-support tooling for port operations.

C. Ecosystem Development & API Standardization

• Drive the development of a secure, "Plug-and-Play" common data infrastructure framework and AI Sandbox.

• Design standardized communication protocols (MQTT, AMQP, RESTful APIs) and developer playbooks to allow research partners, institutions, and maritime startups to securely build capabilities on top of the MDT infrastructure.

D. Security, Compliance & Infrastructure

• Oversee infrastructure security and deployment lifecycles by partnering with MPA and government-wide cybersecurity teams to execute robust hardening strategies, including regular penetration testing and vulnerability assessments.

• Manage containerized deployments across hybrid cloud environments utilizing Docker, Kubernetes, and automated CI/CD pipelines to ensure continuous delivery and operational resilience.

E. Stakeholder & Squad Management

• Lead and mentor a group of multi-domain specialised engineers. Collaborate closely with key internal and external ecosystem stakeholders to implement prioritised use cases

JOB REQUIREMENTS

• Background in Computer Science, Software Engineering, Data Engineering, Artificial Intelligence, or a closely related technical field. Background in Geospatial Science or Machine Learning is highly advantageous.

• Software Engineering: Minimum of 8-10 years of experience in technical leadership, systems design architecture, or leading core engineering teams for enterprise-grade distributed systems.

• Data Engineering: Proven track record in building complex data pipelines, multi-sensor data fusion networks, and real-time streaming architectures (e.g., Kafka, Flink, Spark).

• AI/ML Expertise: Strong hands-on experience deploying machine learning models in production environments. Deep familiarity with GeoAI, spatial reasoning tools (GIS, ArcGIS), or PhysicsAI frameworks is highly desirable.

• Protocols & DevOps: Deep proficiency in containerization (Docker, Kubernetes) and standardized messaging protocols (REST, MQTT, WebSockets, AMQP).

• Strategic Agility: Ability to balance immediate technical delivery with the long-term 2031 strategic vision of public-sector infrastructure commercialization.

• Influence & Collaboration: Excellent communication skills to bridge the gap between deep-tech engineering and high-level strategic/regulatory requirements.

• Problem-Solving: Strong entrepreneurial mindset with a knack for navigating ambiguous environments and unblocking critical technical dependencies.

• Experience with Unity or similar real-time 3D development environments is advantageous. Familiarity with concepts such as scene management, asset optimisation, or simulation workflows will help you better support the team and engage meaningfully with technical decisions around the visualisation and modelling components of the platform.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent appointment

MANAGER/ SENIOR MANAGER - Electrical and Motion Control (Hardware/Technical/ Engineering/ Automation/ Control/Mechatronics/R&D)

Our client is a leading organisation specialised in developing Semiconductor machines.

Responsibilities: 

• Lead and provide people and technical leadership to the Electrical Design team to achieve project goals.

• Define and implement the technical direction for motion control systems and electrical hardware architecture in semiconductor equipment.
• Develop and guide motion control modeling, control algorithms, and system analysis for high-speed, high-precision applications.
• Oversee electrical schematic design, power electronics, motor drivers, and control board development to meet performance standards.
• Drive new product development through concept, design, prototyping, Alpha/Beta testing, and product release phases.
• Ensure all designs meet targets for performance, reliability, cost, and schedule.
• Establish and maintain design guidelines, standards, and best practices to ensure quality and consistency.
• Review and approve critical technical designs and resolve complex technical challenges.
• Enhance team capabilities through coaching, mentoring, and performance management.
• Collaborate effectively with cross-functional teams including Mechanical, Software, Manufacturing, Applications, and QA to integrate solutions.

Requirements:

• Degree in Electrical / Electronic Engineering or related discipline.
• Min 10 years of relevant experience in industrial automation, semiconductor equipment, or precision machinery industry.
• Expertise in motion control modeling and algorithms for ultra-high speed and high accuracy applications.
• Proficient in control system analysis and design, including servo motor and motion control systems.
• Strong knowledge of digital electronics and power electronics design, including power supplies and motor drivers.
• Familiarity with analytical and simulation tools such as MATLAB, MathCAD, or equivalents.
• Understanding of electromagnetic technology for motor design.

Interested candidates, please e-mail resume in Word document (indicating your current salary and expected salary) to:

Poh Baoyu (Joey)

Recruitment Manager

Right Recruit Pte. Ltd.

10 Anson Road, #33-03, International Plaza, Singapore 079903

EA Licence No: 23C1743 | EA Reg No: R1103523

www.rightrecruit.com.sg