Total 1,591 technical analyst job vacancies in Information Technology category in Hong Kong

Job Summary

Lead regional technical operations, strengthen the Singapore team, and drive technical capabilities, automation, and business growth.

Key Responsibilities:

• Oversee technical and field service operations across Singapore and region
• Provide hands-on support for troubleshooting, installation, and service issues
• Stabilise and develop the Singapore technical team; groom future technical leaders
• Build technical capabilities and implement automation/digital solutions
• Support regional projects and collaborate with cross-country teams
• Drive process improvements, SOPs, and service quality standards
• Support business growth through technical solutions and operational efficiency

Requirements:

• Degree/Diploma in Engineering or related field
• 8–10 years’ experience, with 3–5 years in a leadership role
• Strong technical, leadership, and problem-solving skills
• Experience in automation/process improvement is an advantage
• Able to work across regions and travel when required

Key roles and responsibilities

• Carry out watersampling for environmental testing based on scheduled and ad-hoc assignments,in accordance with in-house SOPs and established sampling techniques.
• Ensure properdocumentation and timely updating of records at the end of each working day.
• Maintain safetystandards and comply with all Safe Work Procedures.
• Always remaincontactable when assigned standby duty.

Skills & Experience

• Diploma in anydiscipline from local or overseas polytechnics or educational institutions.Candidates from Chemical, Environmental, or Engineering-related fields willhave an advantage.
• Candidates with or without working experience are welcome to apply, as training will be provided. Fresh graduates are encouraged to apply.
• ITE / O-Level graduates with good science knowledge and experience in environmental sampling or fieldwork are welcome.
• Able to read, write, and communicate effectively in English.
• Physically fit, self-motivated, a team player with initiative, willingness to learn, and good communication skills.
• Able to work in a fast-paced environment, meet tight deadlines, and multitask effectively.
• Able to work on non-working day when required by operational needs.
• Possess a valid Class 3Driving License.

Benefits

• 5-day work week.
• Company transport provided.
• Attractive salary package.
• Annual Leave and Medical Benefits.
• Career development opportunities through continuous and structured training program (employment bond applies for specialized training courses).
• AWS + Performance Bonus.
• Standby allowance for urgent work activation.
• Handphone reimbursement.

Role Overview:

As a Technical Support Engineer at Transformists Network, you will be the first line of support for our clients and partners, addressing technical inquiries and troubleshooting issues related to our product offerings. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. You will play a critical role in ensuring customer satisfaction and maintaining the high standards of service that Transformists Network is known for.

Technical Support Engineer — Requirements

Core Responsibilities

• Resolve customer issues via phone, email, or remote support sessions
• Reproduce reported issues in-house and respond in a timely manner
• Configure and install network devices and services (routers, switches, firewalls, load balancers, VPN, QoS), perform system upgrades including patches and security configurations, and monitor performance for system availability and reliability
• Collaborate with other Technical Support Engineers on cases to build shared expertise

Technical Knowledge Required

Key areas include storage concepts and terminology, hypervisor concepts, knowledge of Microsoft OS products, and knowledge of Linux OS

• Virtualization & Cloud — Experience in virtualization and cloud computing is preferred.
• Networking fundamentals (routing, switching, firewalls, VPN)
• Storage architecture (block, file, tiered storage)
• Linux administration
• Windows Server familiarity

Soft Skills & Mindset

Candidates must have good interpersonal, communication, and customer service skills, be comfortable facing new challenges and technologies, and have a strong aptitude for learning new technologies in a customer-facing environment.

• Self-starter and self-learner
• Strong problem-solving under pressure
• Collaborative — support culture emphasizes no finger-pointing

Job Description

• Industry/ Organization Type: Hardware Supplier
• Position Title: Technical Sales Coordinator
• Working Location: Pioneer
• Working Hours: 5.5 days (Mon – Fri, 8.30am – 5.30pm; Sat, 8.30am – 12.30pm)
• Salary Package: Basic Salary up to $3,000 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide administrative and coordination support to the sales team for hardware products including bolts, nuts, and fastening components.
• Handle customer inquiries, prepare quotations, and follow up on sales opportunities.
• Process sales orders, purchase orders, and ensure accurate documentation.
• Coordinate with internal departments such as warehouse, logistics, and procurement to ensure timely order fulfilment and delivery.
• Maintain and update customer records, pricing information, and product specifications in the system.
• Assist customers with product information, technical details, and order status updates.
• Monitor order progress and proactively communicate any delays or changes to relevant parties.
• Support the preparation of sales reports, forecasts, and documentation for management review.
• Assist in maintaining strong relationships with existing customers through responsive communication and service support.
• Ensure compliance with company policies and standard operating procedures.

APPLY NOW!!!

• Basic understanding of hardware products such as screws, nuts, bolts, or related industrial tools is an advantage.
• Able to handle sales documentation and administrative tasks accurately.
• Comfortable using basic computer applications such as email, spreadsheets, and sales systems.
• Willing to learn about technical hardware products and sales processes.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #82964 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Summary

The Systems Analyst is responsible for supporting, maintaining, and enhancing enterprise systems, primarily NetSuite ERP and/or Oracle(EBS/11i). This role serves as the key liaison between business users and technical teams, ensuring smooth system operations, issue resolution, and successful delivery of system-related projects, including ERP migration initiatives.

Key Responsibilities

Business Analysis & Stakeholder Engagement

• Gather, analyze, and document user requirements across Finance, Supply Chain, and Operations
• Translate business needs into functional and technical specifications
• Collaborate with stakeholders to propose system improvements and automation opportunities

System Development & Enhancement

• Design, develop, and implement enhancements in Oracle (PL/SQL, reports, interfaces) and NetSuite (SuiteScript, workflows, saved searches)
• Work with developers or independently deliver small to mid-scale solutions
• Support integrations between Oracle, NetSuite, and other internal/external systems
• System migration when required
• Work with AI, automation, dashboards, and reporting

Application Support & Troubleshooting

• Provide day-to-day support for Oracle and NetSuite users
• Investigate and resolve system issues, data discrepancies, and process gaps
• Perform root cause analysis and implement preventive solutions

Testing & Deployment

• Prepare test scripts, conduct UAT, and support deployment activities
• Ensure solutions meet business requirements and quality standards
• Manage change requests and version control

Reporting & Data Management

• Develop and maintain reports/dashboards using Oracle tools and NetSuite reporting (e.g., saved searches, SuiteAnalytics)
• Ensure data integrity and consistency across systems

Documentation & Training

• Maintain functional and technical documentation
• Conduct user training and create user guides to support adoption

Project Management (Ad Hoc Projects)

Requirements

• Bachelor’s degree in information systems, Computer Science, Business IT, or related field
• 3–5 years of experience in ERP systems support, development, or implementation

The Opportunity

Join a team building the data foundations that support the firm’s AI and analytics capabilities. This role sits within the engineering effort to develop a modern Lakehouse and AI data platform that enables reliable, well-governed and high-performing data use across the firm.

At Goldman Sachs, engineering teams are positioned at the centre of the business, building scalable systems, solving complex technical problems and turning data into action. In data engineering roles, the emphasis is on designing, building and maintaining large-scale data platforms, delivering production pipelines, improving reliability and quality, and partnering closely with users of the platform.

This is a delivery-focused role for engineers who want to build robust data assets in production, work with modern data technologies, and grow over time within the firm. You will contribute to the data models, pipelines and platform capabilities that underpin analytics, operational decision-making and emerging AI use cases, and may also help extend platform tooling where additional functionality is needed.

Role Summary

As a Data Engineer in the Lakehouse and AI Data Platform team, you will design, build, test and support data pipelines and curated datasets on the firm’s modern data platform. You will work across ingestion, transformation, modelling, optimisation and data quality, helping to deliver data products that are reliable, scalable and fit for purpose.  Where there are gaps in platform functionality, you may also contribute to shared tooling or framework components that improve how the platform is used and operated.

The role is suited to engineers who are comfortable writing code, working with SQL and distributed data processing, and solving practical delivery problems in a team environment. More experienced candidates may also contribute to technical design, platform standards and the shaping of delivery approaches across a wider set of use cases.

Key Responsibilities

Pipeline Engineering

• Build, enhance and support batch and streaming data pipelines on the Lakehouse and AI data platform.
• Refactor or modernise existing data flows where needed to improve reliability, performance and maintainability.
• Where needed, build reusable tooling to improve delivery, consistency and operational support.
• Ensure data pipelines are production-ready, well tested and operationally supportable.

Data Modelling and Curation

• Develop raw, refined and curated datasets that support analytics, reporting and AI use cases.
• Apply sound data modelling principles to represent business entities, relationships and historical change accurately.
• Work with consumers to shape data products that are usable, well documented and aligned to business needs.

Data Quality and Reconciliation

• Implement controls to validate completeness, accuracy and consistency of data across pipelines and datasets.
• Use reconciliation approaches to build confidence in production outputs and investigate breaks where they arise.
• Contribute to clear standards for testing, monitoring and issue resolution.
• Contribute to practical improvements in testing, monitoring or reconciliation tooling where these strengthen platform reliability and day-to-day delivery.

Delivery and Partnership

• Work closely with engineers, platform teams and data consumers to deliver agreed outcomes to time and quality expectations.
• Communicate clearly on progress, risks, dependencies and design choices, including where delivery would benefit from improvements to shared platform tooling.
• For more senior candidates, take a broader role in technical leadership, task breakdown and support for junior engineers.

Skills and Experience

Required

• Bachelor’s or master’s degree in a relevant discipline, or equivalent practical experience, with evidence of strong quantitative skills or data engineering expertise.
• Strong hands-on programming experience in Python or Java.
• Good working knowledge of SQL, including troubleshooting, optimization and data analysis.
• Ability to learn new tools, internal platforms and delivery workflows quickly.
• Familiarity with software engineering fundamentals, including version control, testing, release discipline and CI/CD practices.

Data Engineering Capability

• Understanding of temporal data modelling, including the handling of historical state and change over time.
• Knowledge of schema design, schema evolution and data compatibility considerations.
• Understanding of partitioning, clustering and other techniques used to improve data performance at scale.
• Ability to make sensible design choices across normalized and denormalized models, and between natural and surrogate keys.
• Practical approach to data quality, reconciliation and root-cause analysis.
• Experience building or supporting production data pipelines in a collaborative engineering environment.
• Experience working with distributed data processing frameworks such as Apache Spark.
• Working knowledge of common data formats such as JSON, Avro and Parquet.

Technology Environment

The role will involve working with a modern and evolving data stack. Candidates are not expected to have deep expertise in every tool from day one but should bring relevant experience and the ability to work across comparable technologies.

Examples of technologies in scope include:

• Data processing and logic: ANSI SQL, Apache Spark, Kafka
• Data formats: JSON, Avro, Parquet
• Platforms and storage: Snowflake, Apache Iceberg, Databricks, Hadoop ecosystem technologies, Sybase IQ
• Engineering and deployment: CI/CD tooling, containerized or Kubernetes-based deployment approaches where relevant

You will also work with internal data management and platform tooling, so a practical and adaptable engineering mindset is important.

What We Are Looking For
We are looking for engineers who can deliver well-structured, reliable solutions in production and who take ownership of the quality of what they build. The role suits candidates who are technically strong, pragmatic and comfortable working in a fast-paced environment where data platforms support important business outcomes. It will also suit candidates who are willing to contribute to shared tooling or platform components that make the wider engineering environment more effective.

Stronger candidates will typically demonstrate:

• sound judgement in technical trade-offs
• attention to detail in data correctness and testing
• a clear and structured approach to problem solving
• willingness to work closely with stakeholders and partner teams
• an ability to identify when delivery problems would be better solved through reusable tooling or platform improvements
• an interest in developing long-term expertise within the firm

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2026. All rights reserved.

Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law.

The Subsea Engineering team, sitting within the GSF team, consists of subject matter experts spanning all areas of subsea network engineering and owns the planning, contracting, build and operation of the AWS subsea backbone globally. We are looking for a Technical Business Developer with proven experience in the subsea telecoms space, strong sense of ownership and passion for defining and driving large cross-functional programs. The candidate should be self-driven, have the ability to learn quickly and influence decision-making across organizations. In this position, you will work closely with various Amazon business units to gather, refine and drive program goals. You will have the opportunity to implement new processes and procedures driving continuous improvement while interacting with a broad range of stakeholders across Amazon.

At Amazon, we set a high bar, so expect to be challenged on the scope and scale of the problems we tackle. We are moving fast, using the latest technologies, and transforming the way we deliver global connectivity.

Key job responsibilities

In this position, the candidate will work closely with a wide variety of internal and external stakeholders to develop and deliver submarine cable projects across the globe. The candidate should be able to represent and lead for Amazon in deployment and operational meetings, coordinate complex projects spanning several geographies and deliver the project to our high standards. You will have deep knowledge of how to construct subsea amplified fibre-based networks specifically including experience in route survey, route engineering, and marine operations.

Specific knowledge of Submarine Line Termination Equipment specification and deployment is also desirable but not essential for this role.

A day in the life

The Subsea Engineering team is responsible for all aspects of submarine network deployment, operation, upgrades and management within AWS. We own the technology roadmap and standards for submarine cable, optical fiber, installation methods, procurement of the optical equipment, RSPC and associated operational models and security postures. We define the contractual framework for all required elements adding capacity that supports the AWS Backbone Network for our customers. The team works closely with the Regional Business Development teams to deliver submarine capacity to a global standard, enabling economic and scalable consistency for all our customers.

Our projects are multi year in duration, requiring careful planning, disciplined execution and with a growing program, constant invention and simplification. We work with internal and external stakeholders and partners, driving projects to meet our goals and timelines. We ensure that the delivery of the projects meet our high standards and specifications. When faced with an issue or delay, we invent to solve for the roadblock alerting our customers along the way. Communications are crisp, timely and always advise a path forward. We learn from each other, ensuring global consistency.

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

Basic Qualifications

- Bachelor's degree or above in engineering or equivalent, or experience from a technical internship
- 5+ years of technical engineering experience
- Direct knowledge and experience in the subsea telecoms cable industry

Preferred Qualifications

- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Marine survey, cable route engineering and cable installation experience

• Well Established Company

• Basic $4,500 – $6,500 + AWS + VB

• Working location: Upper Thomson

• Working Days: Monday - Friday

• Working Hours: 8.30am - 5.30pm

• Must have relevant steam related experience

Key Responsibilities:

• Sales & Customer Support

  • Recommend suitable products and engineering solutions based on customer needs.

  • Provide pre-sales and post-sales technical support, including troubleshooting.

  • Work closely with the sales team to deliver solutions and manage customer expectations.

  • Build strong, long-term relationships as a trusted technical advisor.

• Engineering & Technical Solutions

  • Diagnose technical issues and propose effective, practical solutions.

  • Engage with customer engineering and maintenance teams to resolve challenges.

  • Identify opportunities for improvements, cost savings, and efficiency gains.

  • Collaborate with internal teams and external suppliers to implement solutions.

• Presentations & Training

  • Deliver product demonstrations and technical presentations to customers.

  • Conduct training sessions for both internal teams and clients.

  • Support the development of technical and marketing materials.

• Project Management

  • Manage engineering projects from initiation to completion.

  • Coordinate with customers and suppliers to ensure timely and cost-effective delivery.

  • Provide alternative solutions when issues arise during execution.

  • Maintain proper project documentation.

• Supplier & Market Coordination

  • Work with suppliers/principals to obtain technical support and quotations.

  • Act as a bridge between customers and suppliers to resolve technical matters.

  • Stay updated on industry trends and identify new product opportunities.

  • Other ad hoc duties as assigned

Requirements:

• Degree/Diploma in Mechanical/Chemical Engineering or related field with 2 years of relevant experience

• Experience with steam audit / systems, boilers, valves, or piping preferred

• Knowledge of industrial processes (oil & gas, chemical, power, etc.)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

About the Role

My client is a well-established IT/Technology Organisation and they are looking for an AI Technical Specialist to design, build, and deliver AI‑driven optimisation and supply chain solutions that translate advanced research into real‑world industrial impact.

In this role, you will work on challenging problems across enterprise planning, supply chains, and operations, applying state‑of‑the‑art AI, optimisation, data analytics, and Generative AI techniques to create scalable, production‑ready solutions. This position is ideal for someone who enjoys hands‑on AI development, technical leadership, and close collaboration with industry stakeholders.

What You’ll Do

• Develop bespoke, high‑performance algorithms for:

  • Production and resource scheduling

  • Inventory and capacity optimisation

  • Supply chain network design, planning, and forecasting

• Apply AI, optimisation, machine learning, and Generative AI (e.g. deep learning, NLP, GANs, data augmentation) to complex, real‑world operational problems.

• Lead technical solution design from problem definition through implementation and deployment, working closely with engineers and project teams.

• Bring state‑of‑the‑art AI approaches to industry‑ready maturity.

• Support industry engagements and collaborative projects across sectors such as manufacturing, logistics, aerospace, energy, and transport.

• Mentor junior team members and contribute to building AI and digital supply chain capabilities.

What We’re Looking For

• PhD in AI, Computer Science, Operations Research, Supply Chain Analytics, Business Analytics, or a related field.

• Strong background in:

  • Mathematical modelling and optimisation

  • Machine learning and data analytics

  • Algorithm design and scientific computing

• 3+ years of experience in applied R&D, AI solution development, or technical leadership roles.

• Proficiency in Python and/or C / C++ / C# (.NET), with experience using ML frameworks such as PyTorch, TensorFlow, or Scikit‑learn.

• Experience in supply chain or enterprise optimisation (e.g. scheduling, network design, fleet planning) is highly desirable.

• Exposure to Generative AI, NLP, deep learning, GANs, or data generation techniques is a strong advantage.

• Strong communication skills with the ability to work effectively with both technical and non‑technical stakeholders.

Raymond Ler (R1876114)

JAC Recruitment Pte. Ltd. (90C3026)

• Engage users to understand strategic and operational needs, capture requirements, identify gaps and translate these into solutions.

• Provide daily applications support and perform administrator functions such as user management, security management, etc.

• Conduct regular user trainings as well as reviews and revise training materials.

• Manage business applications related projects, including user acceptance tests and data migration, and ad-hoc assignments.

• Provide ad-hoc support to other application systems like NetSuite, Salesforce, HRMS, etc, when needed.

• Ensure data handling and system configurations comply with organisational policies and applicable regulations (e.g. PDPA).

• Manage 3rd party vendors and consultants to achieve holistic outcome/ goal.

• Develop SOP, user guides, training materials and systems documentations and ensure these are up-to date.

• Provide assistance in planning, design, research and acquisition of new or upgraded business applications.

• Prepare reports/ dashboards for IT department.

• Continuous work improvement in operational efficiency through automation scripts, implementation of new technology and knowledge sharing.

• Be a role model, to lead by example in workplace and provide guidance to junior colleagues.

The above activities are no means exhaustive and are subjected to amendment whenever is needed.

Minimum Education / Qualifications

• Diploma/ Degree in Information systems or equivalent.

Minimum Years of Relevant Experience

• 2 years’ or more experiences in CMS, CRM business applications support and project implementation.

Knowledge/Skills

• Experiences in analysing, designing and implementing information systems and strong passion in business processes.

• Experiences in Client Management System processes (e.g. Referral, Admission, Case Management, Attendance Management, Incident Management, Fee Management, Graduation, etc).

• Experiences in project, incident, change and risk management.

• Knowledge of SDLC methodologies and project management frameworks (e.g. Agile, Waterfall).

• Familiarity with data privacy regulations (e.g. PDPA, GDPR) and organisational security standards.

• Knowledge of process modelling tools and techniques (e.g. UML, BPMN).

• Basic experience in software development and programming languages (e.g. Java, .Net, Apex, HTML, etc).

• Basic understanding in NetSuite/ SAP, Microsoft Dynamics, Salesforce, HRMS, Business Intelligence and workflow tool would be an advantage.

• Knowledgeable in Power Platform, Copilot, Microsoft Office and other Windows and web applications.

Attributes (functional or leadership competencies)

• Proactive in seeking assistance, input and feedbacks.

• Customer-centric.

• Team player with excellent interpersonal skills and multi-tasker.

• Excellent communication and written skills.

Company Overview

IDC Technologies provides professional services leveraging global applicant databases and advanced technology to deliver high-quality technical outsourcing solutions that maximize customer value and satisfaction.

Job Summary

You will collaborate with stakeholders to translate business needs into technical requirements, support solution design, and ensure quality delivery through testing and data analysis in a dynamic project environment.

Responsibilities

• Collaborate with stakeholders to gather and translate business needs into clear, actionable technical requirements
• Create and maintain comprehensive business requirements documents (BRDs), functional specifications, user stories, and process flows
• Facilitate meetings to align business and technical teams and gather insights
• Support technical teams in evaluating solution options to ensure alignment with business objectives
• Develop and maintain detailed API documentation to support integration and development efforts
• Create test cases, coordinate User Acceptance Testing (UAT) activities, and validate that solutions meet requirements
• Extract, analyze, and interpret data using SQL to support decision-making and validate requirements
• Assist in managing requirement changes and assess their impact on project scope, timeline, and resources
• Identify opportunities to streamline processes and improve project delivery

Preferred competencies and qualifications

• Experience working in Scrum or other Agile frameworks
• Hands-on experience with API testing tools and methodologies
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
• 2–3 years of relevant experience in business analysis, technical analysis, or a related role

Position: Data Analyst
Location: Singapore
Type of Employment: Full-Time
Compensation: -

Purpose of the Position: The Data Analyst will be responsible for transforming data into actionable insights to support business decision-making. This role focuses on data extraction, analysis, visualization, and reporting using modern data platforms such as Databricks, along with SQL and BI tools, to drive data-driven strategies across the organisation.

Key Result Areas and Activities:

• Extract, clean, and transform data from multiple sources using SQL and Databricks to support analytics and reporting needs.
• Develop and maintain scalable data models and datasets for business intelligence and dashboarding.
• Build interactive dashboards and reports using Tableau and/or Power BI to visualize key metrics, trends, and insights.
• Perform exploratory data analysis to identify patterns, anomalies, and opportunities for business improvement.
• Collaborate with business stakeholders to gather requirements and translate them into analytical solutions and reporting outputs.
• Support data validation, reconciliation, and quality checks to ensure accuracy and consistency of reporting data.
• Automate recurring reporting processes and improve efficiency of data workflows.
• Provide actionable insights and recommendations to support operational and strategic decision-making.
• Document data definitions, business rules, and reporting logic for governance and knowledge sharing.

Essential Skills:

• Strong proficiency in SQL for data querying, transformation, and analysis
• Experience working with Databricks or similar data platforms
• Hands-on experience with Tableau and/or Power BI for dashboard development
• Strong analytical and problem-solving skills
• Experience in data cleaning, validation, and data modelling
• Ability to work with large datasets and derive meaningful insights

Desirable Skills :

• Experience with Python (Pandas, PySpark) for data analysis
• Familiarity with cloud platforms such as AWS, Azure, or GCP
• Knowledge of ETL/ELT processes and data pipeline concepts
• Experience working in government or regulated environments
• Understanding of data governance and data quality frameworks

Qualities:

• Strong attention to detail and data accuracy
• Good communication skills to translate data insights into business terms
• Proactive and solution-oriented mindset
• Ability to manage multiple stakeholders and priorities
• Collaborative team player with strong ownership of deliverables

Role and Responsibilities

1.Provide on-going application support and be involved in various stages of the SDLC

2.Conduct user requirement gathering for new systems and/or enhancements to existing systems/solutions

3.Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems

4.Perform documentation of requirements and new process/workflows for the developed solutions

5.Perform functional analysis of new systems and enhancements to existing systems

6.Involvement in the various testing phases prior to implementation, including but not limited to developing test plans and cases, conducting testing and verifying test results and following up on issues to resolution

7.Plan and coordinate end-user training for any system implementations or enhancements

8.Liaise closely with business users and build good rapport particularly in the area of defining IT processes, organizations and workflow relationships to complement the solution

9.Support the team in defining project requirements, tracking and documentation of project progress with respect to time, resources, budget and demonstrated results

10.Identify, facilitate and ensure cross functional resource support for projects.

11.Provide 24/7 primary application maintenance support

12.Participate and support Request for Proposal (RFP) for projects with the Manager.

II. Requirements

1.Minimum 3 years of experience in developing, implementing and maintaining IT systems

2.Successful track record in project management, user and vendor management

3.Experience in MS Windows environment & application support

4.Experience in Database management systems (SQL, Oracle)

5.Strong analytical skills and ability to work independently

6.Experience in healthcare industry is an added advantage

7.Degree in Computer Science, Computer Engineering or equivalent

Role: System Analyst

Job Requisition Number: IS-84059

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Key Responsibilities:

1. Functional Specification

a. Responsible to analyse and define detailed functional specifications based on the functional and non-functional requirements document

b. Collaborate with Functional Business Analyst to clarify functional and non-functional requirements

c. Define and ensure traceability from functional specifications to business require

2. Technical Design

a. Responsible to create technical design

b. Ensure technical design adheres to architectural roadmap, Development practices, and security requirements

c. In case of vendor implementation: Ensure vendor resources create technical design document

d. Collaborate with developers and infrastructure teams to clarify functional specification and technical design during build, test and deployment phase

e. Collaborate with Production Support to establish IT operations procedures and document as part of Tech Design

f. Coordinate execution of threat modelling process with assistance of Security Architect to ensure implementation of safeguards is comprehensive in accordance with threats

3. Testing & Scope Management

a. Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)

b. Provide input to impact assessment and estimation for Project Change Request

c. Work with Test Manager to review test plan and functional test scope

Key Requirements:

      Commitment and a have a team environment mindset

      Minimum 6 years of working experience in application testing, development and delivery.

      Ability to work in a fast-paced, team-oriented and project implementation environment.

      A strong & assertive communicator in speaking& writing. Analytical mindset and good problem-solving skills.

      Delivery experience on medium to large scale projects.

      Anti Money Laundering application experience

      Required to have experience working with AML Fircosoft applications

o    Continuity Screening

o    Watchlist Management (FUM, FMM, FML, FFC etc)

      Strong analytical mindset, with the ability to interpret business needs, conduct gap analysis, and translate requirements into clear functional and technical specifications.

      Strong capability in process analysis and documentation of end‑to‑end business flows.

      Strong communication and coordination skills across internal and external stakeholders and vendors.

      Good to have knowledge of Payment screening, or financial messaging, e.g. MQ, ISO20022, SWIFT

Technical Skills:

      Experience with Oracle PL/SQL, Oracle SQL.

      JAVA and Windows/ Unix scripting development experience

      Familiarity with Control-M or similar scheduling tools

      Experience working with DevOps tools and pipelines or usage aspart of the integrated development environment

      Good to have experience with MQ messaging technologies.

      Have worked in Linux and Windows platform experience

Purpose

The Data Insights Analyst is involved in the analysis, implementation and performance management of the market or region for optimisation of Corporate, Agency and Digital Sales programmes.

In this role, you will support the Business Insights & Analytics team’s. The Data & Insight Analyst is responsible for the analysis, implementation and performance management of the region. The role is also responsible for optimisation of Corporate, Agency and Digital sales programs.

In this role, you will support the end-to-end regional commercial strategy planning process, starting from goal setting, initiatives formulation to implementation and tracking, with the aim to drive revenue across different customer segments and distribution channels. You will use data analytical tools (both internal and external) to perform analysis and provide commercial teams (i.e. Regional Marketing, Digital, Sales teams) with actionable insights that helps to identify revenue opportunities. You will also be responsible for measuring the success of all sales or go-to-market activities, as well as sharing all learnings with respective stakeholders for future improvements

Key Responsibilities

Business Planning

• Consolidate local market intelligence or any sales opportunities (e.g. MICE, special group movements) and share/discuss with Head Office with proposed plan to win deals with high success rates and incremental revenue
• Support local sales teams in tracking incentives performance, business development or up-/cross-selling activities so that CX remains as the preferred choice for the trade partners and for our customers
• Observe market activities and brainstorm with local stakeholders to design customised products for targeted customer segments, and collaborate with Head Office for new product launches

Analytics Champion

• Act as the analytics champion for the region – i.e. well-versed with all in-house and external data analytical tools (i.e. DDS, QlikSense, PRISM)
• Analyse data, develop reports, draw inferences and provide actionable insights to Regional Sales Teams, including new trends/customer purchase behaviours, new sales opportunities and areas of improvements
• Conduct performance tracking of all campaigns/ initiatives with clear and defined metrics; identify learning points and continue to improve to achieve targets
• Drive adoption of all analytical tools and cultivate data-driven culture within the Regional and Local teams
• Conduct ad-hoc commercial studies and support Head Office-driven analytics projects when required

Pricing and Fares Management

• Provide local-specific insights in the formulation of pricing strategies with HO RMO
• Monitor the effectiveness of the pricing strategies and initiate change discussions when needed
• Responsible for year-round proactive campaign planning process – i.e. developing campaign proposals, benchmarking, market insights and campaign tracking
• Review and analyse local market Corporate discount parameters, Global Specialty products (i.e. students/MICE/Seamen/Cruise)
• Manage communications with local sales teams on fare changes, fare conditions revision, new products/campaigns launches and/or any government fares filing (if required)
• Assist with checking new live fares on GDS to ensure 100% accuracy and troubleshooting of any fare auto-pricing errors
• Manage ad-hoc fare proposal and requests

E&A responsibility

• Emergency and Accident and Crisis Response responsibilities as required

General

• Any other reasonable task as requested

Key Requirements

• University Degree (preferably in related disciplines) with minimum 2+ years’ experience in data analysis in a regional team set up
• Strong numerical and statistical analytical skills are essential
• Able to present analysis clearly with findings and actionable insights
• Demonstrated positive and innovative learning attitude, problem-solving skills and stakeholder management
• Knowledge of airline/travel management systems including DDS, MIDT and PRISM is an advantage
• Practical experience with any analytical tools (e.g. QlikSense, Tableau, PowerBI) is an advantage
• Travel/Airline industry experience preferred
• Expert knowledge of MS Suite of tools