Total 2,496 systems engineer job vacancies in Information Technology category in Hong Kong

Our Purpose 

At Teradyne, where experience meets innovation, we drive excellence in every connection. We are fueled by creativity, diversity of thought, and a passion for continuous learning. We cultivate an inclusive culture that respects individual strengths, perspectives, and experiences—believing that our differences make us a stronger team that delivers better decisions, greater innovation, and superior business results.

Organization & Role

Our Teradyne Solutions Engineering Group (SEG) Field Applications team is looking for a highly motivated Test Application Engineer who will work collaboratively with the team as well as independently and develop test applications solutions for our customers.

Opportunity Overview

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position.

• Develop, debug, and deploy test solutions for semiconductor devices on Teradyne ATE (Automatic Test Equipment) platforms.
• Supporting test program correlations and release to production activities.
• Optimize existing test solutions for yield and throughput.
• Troubleshooting of test issues and improving test methodologies.
• Provide on-site support to customers using Teradyne ATE.
• Collect customer needs and requests, communicate to internal engineering team to develop new solutions for customer.
• Work within the support of ourworldwide application teams to coordinate project development and on time delivery of critical project milestones.

All About You

We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you’re ready to join us in this mission, take a closer look at the minimum criteria for the position

• Degree in Electronics/Electrical Engineering.
• 7-10 years of test/product engineering experience in digital, high power device testing and with at least 5yrs test development background preferred.
• Programming experience on Teradyne or other ATE platforms. Experience on UltraFLEX or UltraFLEXPlus is a plus.
• Being proficient in C# .NET or VBA is an advantage
• Good written and verbal communication skills in English and your native language.
• Willing to travel 30% of time when required to.
• Able to handle dynamic work environment with pressure and quick changes.

 Why Join Us?

• Innovate & Lead: Work on cutting-edge projects in semiconductor technology and drive innovation.
• Career Growth: Build technical expertise and enhance project management skills in a supportive global organization.
• Collaborate Globally: Partner with talented professionals from diverse backgrounds, fostering mutual learning and growth.
• Make an Impact: Contribute to solutions that power the technologies of tomorrow and drive customer success.

Benefits:

Teradyne offers a variety of robust health and well-being benefit programs, including outpatient medical, flexible benefits, life and disability insurance, paid vacation & holidays and more.

Role Overview

We are seeking a PLM Application Engineer to support, configure, customise and enhance our ProductLifecycle Management (PLM) systems. The candidate will collaborate with engineering, IT, and business teams to optimize product data management and lifecycle processes.

Key Responsibilities

• Install, Configure, customize, and maintain PDM/PLM systems (e.g., Teamcenter, Windchill, ENOVIA)
• Support engineering and manufacturing teams in using PDM/PLM tools
• Gather business requirements and translate them into system solutions
• Develop workflows, BOM structures, and data models within the PDM/PLM system
• Troubleshoot system issues and provide technical support
• Integrate PDM/PLM with enterprise systems using both Java APIs and RESTful web services
• Perform system upgrades, testing, and validation
• Document processes, configurations, and user guides
• Develop on Single-Page-Application development
• Train end users and provide continuous improvement recommendations
• Understand customer challenges in PDM/PLM adoption and proactively deliver out-of-the-box and custom solution

Required Qualifications

• Bachelor’s degree in Engineering, Computer Science, or related field
• 2–5+ years of experience with PDM/PLM systems
• Hands-on experience with at least one PDM/PLM platform (Windchill, Teamcenter, ENOVIA, etc.)
• Knowledge of product lifecycle processes (design, manufacturing, change management)
• Familiar with CAD tools (e.g., Creo, SolidWorks, CATIA, NX), and integration of CAD tools with PDM/PLM system
• Programming or scripting skills (Java, JSP, Python, C++, or similar)
• Strong problem-solving and analytical skills
• Familiar with React library and Angular framework
• Knowledge on using ETL tools to migration data to PDM/PLM system
• Understanding of change management practices and adoption challenges
• Familiar with OData services and development of REST-APIs
• Good understand on eBOM, mBOM, and BOP transformation/authoring processes

Preferred Skills

• Experience with system integrations (APIs, middleware)
• Good programming and problem-solving skills
• Database knowledge (SQL, Oracle)
• Understanding of ERP systems (SAP, Oracle)
• Experience in manufacturing, aerospace, automotive, or electronics industries

Soft Skills

• Strong communication and stakeholder management
• Ability to work cross-functionally
• Detail-oriented with strong documentation skills
• Ability to manage multiple priorities

Salary range
S$4,000~

Role Purpose

We are seeking a versatile IT professional to fill a hybrid role that combines Deskside Support and System Engineering. The successful candidate will split their time between providing high-touch technical support for our 60-person Singapore office and collaborating with the Group Headquarters to implement and maintain systems and infrastructure. This role requires a unique blend of "hands-on" hardware skills and "high-level" system administration capabilities.

Key Responsibilities

Part 1: Deskside Support & Local Operations (20%)

• User Support: Act as the primary on-site point of contact for 60 staff members, providing professional technical assistance via email, remote tools, or in-person.

• Identity & Access: Manage the full user lifecycle in Active Directory and Microsoft 365, including MFA configuration and password resets.

• Hardware & Asset Lifecycle:

  • Manage the complete asset inventory and conduct regular audits.

  • Perform hands-on hardware repairs and upgrades (RAM/SSD).

  • Coordinate procurement and delivery for the Malaysia office and other regional branches.

• AV & Executive Support: Maintain all meeting room equipment and provide real-time technical stability for high-priority executive meetings and town halls.

• Documentation: Create and maintain user manuals for local services (Wi-Fi, VPN, Printers).

Part 2: System & Cloud Engineering (80%)

• HQ Collaboration: Act as the local execution arm for the Group HQ Cloud Team, helping deploy and manage systems across the region.

• Cloud Administration: Assist in the administration of cloud environments (e.g., Azure, AWS, or Google Cloud), including resource monitoring and configuration.

• Endpoint & Security Management:

  • Ensure all endpoints are compliant with Group Policy and joined to the AD.

  • Deploy and maintain Anti-Virus/EDR agents and perform regular vulnerability scans.

  • Coordinate with HQ on security incident response and threat mitigation.

• Server & Infrastructure Maintenance:

  • Perform regular server updates, patching, and performance tuning.

  • Manage virtual machines (VMs) and cloud storage solutions as directed by HQ.

• Compliance Audit: Physically and digitally audit workstations to ensure no unauthorized software/hardware is present.

Job Requirements

• Education: Diploma in Information Technology, Computer Science, or a related field. Graduates from Singaporean Polytechnics/Institutions are highly preferred.

• Experience: Minimum of 3 years of experience. Must have a proven track record in both end-user support and system/server administration.

• Technical Proficiency:

  • Support: Strong knowledge of Windows/Mac OS, Microsoft 365, and hardware troubleshooting.

  • Systems: Practical experience with Active Directory, Group Policy (GPO), and Virtualization.

  • Cloud: Foundational knowledge of Cloud platforms (Azure/AWS). Relevant certifications (e.g., AZ-900, AZ-104) are a significant advantage.

  • Security: Experience with EDR tools, vulnerability scanning, and endpoint security.

• Soft Skills:

  • Adaptability: Ability to switch mindsets from "fixing a printer" (Deskside) to "configuring a cloud resource" (System Engineer).

  • Independence: Capable of managing a 60-person office alone while reporting effectively to a remote HQ team.

Communication: Strong English skills for technical reporting and coordination with HQ

As the founding technical pillar of this 0-to-1 project, you will take complete ownership of the AMR mobile base system—from concept and prototype to large-scale commercial deployment. You will serve as the core technical hub connecting high-level navigation software, low-level hardware chassis, electrical design, sensor integration, and cross-team coordination with our existing drone division. As the product matures and scales, you will naturally transition into building and leading the future robotics team.

 Responsibilities:

●       Full-Lifecycle Ownership: Take complete charge of the AMR mobile base system, driving it from Proof of Concept (POC) and prototype development to large-scale deployment in complex indoor retail warehouse environments.

●       Air-Ground Coordination & Payload Control: Develop and optimize control software to coordinate communication and dispatch between the AMR base and the onboard drone (payload), ensuring accurate command execution and seamless collaboration.

●       Navigation & Sensor Integration: Define requirements for differential or omnidirectional drive systems. Lead the integration and tuning of navigation sensors (LiDAR, depth cameras, IMU) with the ROS2 Navigation Stack (Nav2).

●       Hardware & Electrical Design: Lead the overall hardware integration of the mobile base. Design comprehensive power distribution systems, electrical wiring diagrams, and appropriate safety mechanisms.

●       Production & Vendor Management: Oversee the transition from prototype to commercial mass production. Manage the supply chain for off-the-shelf/open-source chassis and components, qualify vendors, and generate manufacturing and integration documentation.

●       Rigorous Testing & Optimization: Conduct extensive customized development and rigorous stress testing in simulated and real-world warehouse environments to ensure extremely high up time and reliability in demanding commercial applications.

Requirements:

●       Education: Bachelor’s or Master's degree in Robotics, Mechatronics, Electrical Engineering, Computer Science, or a related field.

●       Core Experience: Minimum of 5 years of experience in robotics system development, with at least 3 years specifically focused on AMR or AGV development. Proven track record of successfully deploying multiple robotic systems in commercial or industrial settings.

●       Algorithms & Software: Expert proficiency in modern C++, Python, and real-time control systems development. Deep, hands-on expertise with the ROS/ROS2 framework. Extensive practical experience with SLAM, path planning, and localization algorithms for autonomous navigation.

●       Hardware & System Integration: Proven success in mechanical integration, actuators, sensors, and power systems for robotic platforms. Strong hands-on capabilities in robot installation, commissioning, and on-site hardware/software troubleshooting.

●       Cross-Functional Collaboration: Demonstrated track record of successful integration across multiple technology vendors and cross-departmental teams (crucial for aligning with our drone engineering team).

●       Bonus Skills: Experience with OpenCV and industrial vision systems. Strong start-up mindset with a clear desire to grow into a leadership/management role in the future.

As a Senior Linux Engineer / Team Lead, you are responsible to manage, maintain, and optimize our Linux-based infrastructure and associated technologies within our hybrid IT environment. The ideal candidate will be responsible for ensuring the health, performance, and security of servers and systems while collaborating with cross-functional teams to implement and support enterprise-wide solutions.  

What will you do? 

• Install new and/or rebuild Red Hat Enterprise Linux, Red Hat OpenShift, Oracle Linux and related infrastructure components in accordance to customer’s governance & audit requirements. 

• Maintain Standard Operating Procedure (SOP) for recurring tasks, such as OS patching, backup & recovery, OS hardening and/or deviations, together with the customer to ensure the processes are in line and up to date as necessary. 

• Perform daily system checks and monitoring and to highlight if any abnormalities are found, and to participate in troubleshooting and service recovery.  

• Participate infrastructure/OS support with other day 2 project teams, as well as day 1 implementation teams for rollouts and enhancements.  

• Execute infrastructure lifecycle events such as (Add/Modify/Change of users accounts), software updates (OS kernel, agent/client software, etc.) 

• Work with related infrastructure towers (e.g. Storage, Network, etc.) as an integrated service delivery team to fulfil customer’s objectives.  

• Hands-on involvement for monthly and ad-hoc OS patching as necessary for the Linux servers/containers under the service contract. 

• Perform ongoing performance monitoring and recommend improvements, software upgrades, and resource optimization as required.  

• Perform monthly performance reporting and capturing of server health statistics to assist with capacity planning.  

• Assess and Resolve infrastructure related incidents and problems and provide support to application teams.  

• Escalate to principal vendors and/or 3rd party vendors and facilitate their work as required within the customer’s premises & regulations. 

• Rotating standby to work on night or weekend tasks when required. 

• Lead a small team and be a mentor to juniors 

Qualifications  

The ideal candidate should possess: 

• 5 to 7 years of hands-on experience in Linux  

• Experience in Windows Server 2019, Window Powershell (scripting), Network 

• Routing and Switching and Microsoft Active Directory 

• Red Hat Enterprise Linux (RHEL) certification is a plus  

• Bachelor’s degree in Information Technology, Computer Science, or related discipline 

• This position is ideal for those candidates who embrace technical challenges and enjoy working with exciting and emerging technologies. In addition, excellent customer service, communications and professional demeanor is expected. 
  

  JOB-00489
  

  All Successful candidates can expect a verycompetitive remuneration package and a comprehensive range of benefits.

  Kindly email your resume in a detailed Word format to swathi.dhar@peopleprofilers.com

  Only shortlisted candidates will be notified.

  People Profilers Pte Ltd

  20 Cecil Street, #08-09 PLUS Building Singapore 049705

  +65 6950 9747   

  EA Licence Number: 02C4944

  Reg. Number: R1111371

  EA Personnel: Swathi Dhar

• Responsible to develop software based on design requirements
• Analyse process and program specifications and translate into program codes
• Ensure conformance to programming guidelines and best practices
• Make changes to configurable items including hardware, software, and documentation
• Develop unit test packages, execute tests, and document results to ensure quality
• Support integration testing, system testing, UAT, and implementation activities
• Fix reported problems or bugs to ensure smooth execution in production
• Investigate errors and initiate amendments and testing for correct and efficient system operation
• Prepare and maintain up-to-date system documentation

REQUIREMENTS:

• Diploma or degree in Computer Science, Computer Engineering, Information Technology, or equivalent
• 1–4 years of experience in developing and delivering application software;
• Relevant system development and maintenance experience using Java-related technologies
• Experience with JasperReports, React, Spring Batch and Spring Boot is preferred
• Strong problem-solving skills with ability to think creatively

TECH PROFICIENCY IN:

• Java, Jasper Reports, React, Spring Batch, Spring Boot and other Java related

Interested applicants, please send your updated resume MS Word to hres@itcspl.com.

Please Indicate Job Code “120-Java” on the email subject

We regret that only shortlisted candidates will be notified.

John Bryan (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Responsibilities:

• In charge of establishing the process and work in the team to implement risk management best practices in projects
• Implement and maintain the office's ISO 13485 and IEC 62304 compliant quality management system processes and procedures across departmental work and projects.
• Responsible in providing guidance and development support to the projects handled
• Taking charge of validating and advising project teams on regulatory, quality and risk requirements
• In charge of implementing and maintaining ISO 13485 and IEC 62304-compliant quality management system processes and procedures
• Responsible in
• In charge of managing project tasks which includes ensuring of timely completion of project milestones and meeting KPIs
• In charge of compliance with quality, regulatory and organisational policies and systems while supporting required record-keeping and documentation.

Requirements:

• Min Degree in Engineering /Science or relevant
• Min 2 years of working experience in QMS, Risk Management and design & development in medical industry
• Experience in ISO13485 /IEC62304 audit is required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

About the Role

We are seeking System Engineers to support the design, implementation, administration, and maintenance of enterprise infrastructure environments supporting mission-critical operations.

This role offers the opportunity to work on large-scale infrastructure platforms, virtualization technologies, automation initiatives, and high-availability systems within a structured enterprise environment.

Both Junior and Senior System Engineers are welcome to apply.

Key Responsibilities

• Design, deploy, administer, and maintain enterprise infrastructure environments
• Manage Windows Server 2016/2019/2022 environments, Active Directory, Group Policy, DNS, DHCP, IIS, and related services
• Support and optimize VMware vSphere and/or Hyper-V virtualization platforms
• Monitor system health, performance, and availability to ensure operational stability
• Implement and maintain backup, recovery, and disaster recovery solutions
• Perform patch management, system hardening, vulnerability remediation, and security compliance activities
• Develop PowerShell scripts and automation solutions to improve operational efficiency
• Troubleshoot and resolve infrastructure-related incidents and technical issues
• Collaborate with cross-functional teams to support infrastructure projects and operational requirements
• Participate in system upgrades, capacity planning, and technology refresh initiatives
• Maintain technical documentation, operational procedures, and system configurations
• Provide technical guidance and knowledge sharing within the team
• Work with vendors and stakeholders to support infrastructure operations and enhancements

Requirements

Junior System Engineer

• Minimum 2 years of experience in system administration or infrastructure support
• Experience supporting Windows Server environments and Active Directory
• Exposure to virtualization technologies such as VMware or Hyper-V
• Basic scripting or automation experience is advantageous

Senior System Engineer

• Minimum 8 years of hands-on experience in system administration and infrastructure management
• Strong expertise in Windows Server and Active Directory administration
• Hands-on experience with VMware vSphere or Hyper-V
• Experience in backup and disaster recovery solutions
• Strong PowerShell scripting and automation skills
• Experience managing high-availability enterprise environments
• Strong troubleshooting and problem-solving skills

Preferred Skills

• Microsoft Azure, AWS, or Google Cloud Platform
• Infrastructure as Code (IaC) tools and practices
• SCCM, WSUS, or equivalent patch management platforms
• Monitoring solutions such as Splunk, ELK, or Prometheus
• Linux/Unix administration experience
• ITIL service management knowledge
• Network and cybersecurity knowledge
• Relevant Microsoft, VMware, or infrastructure-related certifications

Additional Information

• Permanent position based at NCS Hub
• Opportunity to work on large-scale enterprise and government-related projects
• Exposure to modern infrastructure, automation, and cloud technologies
• Candidates must be able to obtain the required security clearance to support project requirements
• Only applicants who meet the clearance eligibility requirements will be considered

How To Apply:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Lin Jin Sen (EA Personnel Reg. No. R25129852, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451)

by clicking the “Apply Now” or email to andie.lin@achievegroup.asia for a confidential discussion

Current & Expected Salary

Reason(s) for leaving

Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Cessation Of Collection Of Full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

We regret that only shortlisted candidates will be notified.

Fujitsu is seeking a dedicated and experienced Network Engineer to join our onsite network team. You will be an integral part of a team responsible for managing our customer Enterprise Networking Environment, which supports a large campus with diverse network equipment and services. You will work closely with the customer network team, vendors, and the Helpdesk team to ensure seamless network operations.

Responsibilities:

• Manage, administer, configure, and provide technical support for network equipment (switches, wireless APs, firewalls, DNS appliances, UPS) and services, including VLANs, ACLs, firewall rules, DNS, and IP address management.
• Install, maintain, and upgrade network hardware firmware/software; apply patches, hotfixes, and manage vulnerability remediation.
• Take ownership of network problems, troubleshoot and resolve issues related to hardware, software, and firmware, performing on-site support as needed.
• Conduct daily system checks, monitor network services availability, and contribute to network health checks by analyzing alerts, statistics, and performance data.
• Manage and document all network device configurations, changes, and ensure weekly automated backups.
• Record network service outages and follow up on outstanding technical issues with vendors to ensure resolution within Service Level Agreement (SLA).
• Liaise effectively with ISPs, other service providers, and internal teams on operational matters.
• Assist and work with vendors with cabling management, including patching, documentation, 1st level troubleshooting of connections, and ensuring correct configuration/labeling of new outlets.
• Provide support for wireless configuration and surveys.
• Maintain comprehensive network documentation (diagrams, topologies, issues) and assist in proactive monitoring and monthly reporting for network resources.
• Conduct annual asset verification, track equipment movements (deployment, RMA, relocation, decommissioning), and update inventory records.
• Participate in network implementation and migration projects as required.
• Assist in supporting operational requirements such as power maintenance shutdowns, periodic system audits, and service validation.
• Adhere strictly to policies, rules, regulations, and IT security policies in all operational aspects.
  

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or a related field
• 3+ years’ experience as a Network Engineer supporting large campus network
• Strong analytical and problem-solving skills
• Self-motivated with a strong sense of ownership
• Possesses a valid CCNA certification
• Certification in PCNSA/PCNSP is a plus

We are seeking a skilled Software Engineer to design, develop, and support end-to-end software solutions across backend and frontend technologies. The role requires strong hands-on experience in Java, EAPI, React, RESTful APIs, and microservices, with the ability to work closely with business and technical teams to deliver secure, scalable, and reliable applications.

Key Responsibilities:

• Design, develop, and support backend services using Java and EAPI.
• Develop and maintain front-end applications using React.
• Build, integrate, and maintain RESTful APIs and microservices.
• Collaborate with business users, product owners, architects, and technical teams to deliver end-to-end solutions.
• Ensure application performance, scalability, security, and reliability.
• Troubleshoot, debug, and resolve application and production issues.
• Participate in code reviews and follow software development best practices.
• Contribute to CI/CD pipelines, automated testing, release, and deployment processes.
• Support system enhancements, bug fixes, and ongoing application maintenance.
• Work in an Agile environment and contribute to sprint planning, estimation, and delivery activities.

Requirements:

• Hands-on experience in Java backend development.
• Experience with EAPI and API integration.
• Front-end development experience using React.
• Good understanding of RESTful API design and microservices architecture.
• Experience in troubleshooting, debugging, and resolving production issues.
• Familiarity with CI/CD, automated testing, and deployment processes.
• Good understanding of secure coding practices, application scalability, and performance optimization.
• Ability to work with cross-functional teams and translate business requirements into technical solutions.
• Strong analytical, problem-solving, and communication skills.

To apply,simply click the "Apply" button or send your updated profile to recruit@percept-solutions.com 

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

A1 main contractor in Singapore is seeking a Technical Manager to lead and manage technical coordination across architectural, structural, and MEP disciplines for major construction projects including residential, commercial, and infrastructure developments.

Overview

The Technical Manager will be responsible for overseeing all technical and design coordination matters, ensuring constructability, compliance, and alignment between consultants, subcontractors, and site teams. The role plays a critical part in mitigating design risks, resolving complex technical issues, and supporting successful project delivery.

• Lead overall technical and design coordination across Architecture, Structure, and MEP disciplines

• Manage and review consultants’ designs, shop drawings, and technical submissions

• Chair technical and coordination meetings with consultants, subcontractors, and internal teams

• Identify design, constructability, and interface risks early and propose mitigation measures

• Coordinate resolution of complex technical issues arising during construction

• Ensure compliance with project specifications, approved drawings, building codes, and authorities’ requirements

• Oversee RFIs, design clarifications, alternative proposals, and technical submissions

• Support project team in construction sequencing, temporary works coordination, and method statements

• Provide technical guidance and leadership to Assistant Managers, Engineers, and Coordinators

• Support quality management, inspections, and technical aspects of project handover

• Assist Project Manager in technical planning, value engineering, and cost/time optimisation

Requirements

• Degree in Civil, Structural, Architectural, or related engineering discipline

• Minimum 5 years of relevant experience in construction projects

• Proven experience working with an A1 main contractor is strongly preferred

• Strong understanding of architectural, structural, and MEP coordination

• Familiar with local codes, authorities’ submission processes, and construction practices

• Proficient in AutoCAD, MS Office; BIM coordination experience is an advantage

  
  How to Apply

We are looking for a sharp and resourceful Support Engineer with 3 - 6 years of experience to join our team in Kuala Lumpur. You will sit at the frontline of our analytics platform investigating customer-reported issues, diagnosing problems across the full stack, and partnering with our engineering team to drive root-cause fixes. This role is ideal for someone with strong analytical and problem-solving skills who enjoys digging through logs, queries, and APIs to understand exactly what is happening and why.

You will handle a wide variety of tickets across the app, from data discrepancies and marketplace integration issues to performance, UI, and reporting questions. You will own each ticket end-to-end: reproduce the issue, identify the root cause, resolve what you can independently, and engage the development team with a clear, well-documented case when escalation is required. The goal isn’t just to close tickets — it’s to ensure each issue is solved once and feeds back into a more reliable product.

• Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
• Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
• Triage and prioritize incoming tickets based on customer impact, business value, and urgency.
• Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
• Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
• Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content.
• Write simple scripts and SQL queries to investigate data issues and automate repetitive support tasks.
• Spot patterns in support data and surface product improvement opportunities to the wider team.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 3 - 6 years of experience in a technical support, solutions engineering, or similar customer-facing technical role.
• Experience in NodeJs, Typescript, React, PostgreSQL, MongoDB.
• Strong analytical and problem-solving skills with a natural instinct for root-cause investigation.
• Proficient in SQL and comfortable reading AWS Cloudwatch logs to diagnose issues.
• Comfortable working with REST APIs (Postman/cURL) and Browser DevTools (Network and Console tabs).
• Excellent written and verbal communication to explain technical issues clearly to non-technical customers and to engineers.
• Ability to triage, prioritise, and stay calm under pressure across multiple concurrent tickets.
• Ability to leverage AI coding assistants to boost overall productivity.

Nice to Have

• Experience supporting B2B SaaS, analytics, or other data-heavy products.
• Familiarity with e-commerce or marketplace platforms (e.g., Amazon, Shopify, WooCommerce) and concepts such as orders, products, and categories.
• Power user of AI tools like Claude, Cursor, or similar to accelerate investigation and documentation.

• Build our support function from the ground up: you won’t inherit a playbook, you’ll write it. Define the tooling, processes, SLAs, and standards that will guide the team as we scale.
• A clear path to own and grow the department. Start as the technical anchor for support, and grow into the leader who shapes hiring, structure, and strategy as the team expands with you.
• Create impact role at the intersection of product, customers, and engineering. Your work directly shapes product quality and the customer experience.
• Work with a modern tech stack and cloud-native architecture across a global, fast-moving team.
• Grow technically and professionally, own the customer experience end-to-end and have visible influence on the product roadmap.

The IT Division is responsible for delivering and operating UOI’s enterprise technology platforms, including core insurance systems, cloud infrastructure, data platforms, and digital capabilities. UOI currently operates in a hybrid technology environment with a few legacy systems remaining on premises, some of which are planned for migration to the cloud over the next 18 months. The Division has a strategic focus on expanding cloud adoption and advancing AI-driven capabilities, enabling secure, scalable, and efficient delivery of applications across AI, data, and middleware environments through modern engineering and DevOps practices.

Job Purpose

The Application Engineer is responsible for the effective support and enhancement of UOI’s application and integration landscape. This role ensures applications are stable, secure, and well-supported, while working closely with internal stakeholders and vendors to deliver reliable technology solutions that meet business needs. 

Main Responsibilities

• Provide day-to-day application support, ensuring incidents and service requests are resolved in a timely manner. 
• Manage user access administration for assigned applications, including onboarding, offboarding, and access changes, ensuring compliance with security policies and segregation of duties.
• Support audit and compliance activities by maintaining documentation and evidence for internal and external audits and ensuring timely remediation of audit findings.
• Conduct periodic access reviews to ensure adherence to least privilege and role-based access control principles.
• Design, develop, and enhance backend applications and APIs using approved UOI technologies and standards.
• Support and maintain integrations and data flows across internal and external systems.
• Perform root cause analysis for application incidents and implement corrective and preventive actions. 
• Support application changes across development, testing (SIT/UAT), release, and post-implementation phases. 
• Work with infrastructure and security teams on deployments, access controls, monitoring, and compliance. 
• Engage external vendors to manage defects, enhancements, and delivery quality in line with agreed SLAs. 
• Maintain application documentation to support operational readiness, audits, and knowledge transfer. 
• Participate in standby or on-call support rotations where required. 

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Minimum 3-5 years of experience in backend software development.
• Experience in application support and backend development within a production environment. 
• Hands-on experience with Java, Python, NodeJS and associated frameworks (e.g. Spring Boot, ASP.NET Core).
• Strong SQL skills and experience working with relational databases. 
• Experience working in Linux / Red Hat environments. 
• Exposure to AWS services used in application environments (e.g. EC2, RDS, S3, CloudWatch). 
• Strong analytical and troubleshooting skills with a structured approach to problem resolution. 
• Abilityto work effectively with business users, technical teams, and external vendors. 
• Awareness of IT controls and regulatory expectations within a financial services environment. 

Added Advantage

• Experience supporting Odyssey 2 and / or Odyssey 5 systems. 
• Contribute to the support and enhancement of Odyssey 5, unQork, InsureMO, Snowflake, fileAI platforms. 
• Knowledge of API security concepts and secure coding practices. 
• Experience supporting vendor-developed or packaged insurance systems. 
• Experience in CI/CD pipelines, DevOps tooling, or automation.  
• Understanding of RESTful APIs, integration patterns, and application interfaces. 

Certifications

• Java SE OCA / OCP 
• AWS Associate-level certifications 
• SQL-related certifications 
• Red Hat RHCSA / RHCE 
• ITIL v4 Foundation 

Job Summary

The Senior Network Engineer will manage daily network operations, ensuring alignment with organizational growth and operational goals. This role supports infrastructure resilience, security, and performance across networks, servers, storage, middleware, and databases.

Responsibilities

• Perform network administration across heterogeneous environments (production, DR, test) including network and security equipment and telecommunication links to ensure operational stability
• Harden, upgrade, and enhance IT infrastructure components to maintain security and performance standards
• Monitor, assess, schedule, and implement security vulnerability patches on network and product systems to mitigate risks
• Track obsolescence of network systems and plan timely upgrades or replacements to maintain infrastructure reliability
• Manage expiry and renewal of network system passwords and certificates to uphold system security
• Implement network backup operations to guarantee data recoverability and support business continuity
• Execute disaster recovery plans for network systems and conduct regular DR testing and switchover exercises to validate standby equipment usability
• Provide 24x7 support by working in 5 shifts to ensure continuous network availability
• Deliver system and network support for projects, adhering to project timelines and requirements
• Manage infrastructure enhancement projects following established project management guidelines to meet organizational objectives
• Provide second-level network support to resolve incidents and problems within agreed Service Level Agreements (SLA)
• Diagnose network problems, propose, and implement measures to prevent incident recurrence
• Schedule and release network system changes into production environments following change management procedures
• Present and articulate change requests effectively in Change Advisory Board (CAB) or Change Approval Meeting Committee (CAMC) sessions
• Develop and maintain a comprehensive configuration database/library for operating systems, hardware, and software components in production
• Monitor infrastructure system and network capacity, and plan for future growth to ensure optimal resource utilization
• Perform network performance tuning to optimize system efficiency and responsiveness
• Implement IT service management processes aligned with corporate security policies and guidelines
• Develop and maintain technical and process documentation to support IT infrastructure upkeep and knowledge sharing

Required competencies and certifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related field
• Minimum 15 years of hands-on experience managing network and security equipment such as Routers, Switches, Firewalls, VPN, Load Balancer, DNS, NAC in financial institutions or mission-critical environments
• Proven hands-on network engineering experience
• Certifications in Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP) Enterprise, CheckPoint Certified Security Administrator (CCSA), Certified Cloud Security Engineer (CCSE), Palo Alto Certified Network Security Administrator (PCNSA), Palo Alto Networks Certified Network Security Engineer (PCNSE), Fortinet Network Security Expert (NSE) (up to level 4), or Certified Network Defender

Preferred competencies and qualifications

• Familiarity with data centre operations

We are looking for an experienced Web Software Engineer to develop modern, scalable, and responsive web applications that deliver an excellent user experience. You will work closely with cross-functional teams to build high-quality frontend solutions while contributing to engineering best practices and continuous improvement initiatives.

Key Responsibilities

• Design, develop, and maintain web applications using React and TypeScript.
• Collaborate with backend engineers and stakeholders to deliver seamless end-to-end solutions.
• Translate business requirements into intuitive and responsive user interfaces.
• Enhance application performance, maintainability, and scalability through modern engineering practices.
• Contribute to the implementation of CI/CD pipelines and frontend development best practices.
• Participate in proof-of-concept initiatives and evaluate new technologies where appropriate.
• Produce technical documentation and communicate solution designs effectively to technical and business stakeholders.
• Collaborate with engineering teams to drive knowledge sharing and continuous improvement.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
• At least 7 years of relevant software engineering experience.
• Strong hands-on experience with React and TypeScript.
• Experience integrating frontend applications with RESTful APIs.
• Experience with Node.js is an advantage.
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform is an advantage.
• Strong analytical, problem-solving, and communication skills.
• Experience working in highly secured or regulated environments such as government or banking systems will be an advantage.

Interested candidates are encouraged to submit their resumes outlining their relevant experience and achievements to apply88(@)talentvis.comor click apply!

**We regret to inform that only shortlisted candidates would be notified**

EA License No: 04C3537

EA Personnel No: R22106683

EA Personnel Name: Yang Hui Shan, Sherri