Total 2,223 site engineer job vacancies in Information Technology category in Hong Kong

About the Role

We are seeking a highly skilled and experienced Senior Network Engineer on behalf of our client to design, implement, maintain, and automate robust data center and enterprise network infrastructures.

This is a critical role requiring a rare technical trifecta: hands-on, expert-level mastery across Cisco, Juniper, and Micas platforms. If you are a seasoned engineer who thrives in complex, multi-vendor environments, loves bridging the gap between physical infrastructure and cutting-edge network automation, and enjoys mentoring junior talent, we want to hear from you.

Key Responsibilities

• Multi-Vendor Infrastructure Management: Oversee, configure, and troubleshoot complex data center and enterprise environments spanning Cisco, Juniper, and Micas platforms.

• Advanced Routing & Switching: Maintain high-availability network architectures utilizing advanced Layer 1–3 protocols ($BGP$, $OSPF$, $MPLS$, $VRF$, and multicast).

• Network Automation: Drive efficiency by developing and implementing automation workflows, infrastructure as code (IaC), and scripting solutions.

• Physical DC Operations: Oversee structured cabling, fiber optics, and physical space planning within the data center environment.

• Security & Compliance: Enforce robust network security postures across multi-vendor environments using AAA, 802.1X, ACLs, and firewalls.

• Monitoring & Documentation: Utilize DCIM and observability tools to ensure uptime, and author comprehensive technical documentation (SOPs, MOPs, and detailed network diagrams).

• Leadership & Mentorship: Act as a technical escalation point and provide guidance, coaching, and mentorship to junior and mid-level engineering staff.

Required Technical Skills & Qualifications

Core Experience

• 7+ years of dedicated experience in enterprise networking and data center operations.

Platform Expertise (Must possess hands-on experience in ALL three)

• Cisco: Catalyst, Nexus, ASR, and ISE.

• Juniper: Junos, EX, MX, and SRX series.

• Micas: Proven hands-on deployment and management experience.

Networking Fundamentals & Protocols

• Deep understanding of Layer 1–3 fundamentals.

• Advanced L3 routing proficiency: BGP, OSPF, MPLS, VRF, and Multicast.

Automation & Tools

• Network Automation: Proficiency with Python, Ansible, and Terraform.

• DCIM & Monitoring: Experience with NetBox, Splunk, ELK stack, or similar observability platforms.

Security & Physical Infrastructure

• Security: AAA, 802.1X, ACLs, and multi-vendor firewall administration.

• Physical Layer: Solid understanding of structured cabling, fiber optic types, and physical data center layout/operations.

Documentation & Certifications

• Strong track record of creating SOPs, MOPs, and network diagrams.

• Minimum Certification: CCNA required.

• Preferred Certification: CCNP, JNCIP, or equivalent multi-vendor certifications are strongly preferred.

Nice-to-Have Skills

• Experience with Ciena or Coriant optical transport systems.

• Familiarity with Nokia platforms.

• Knowledge of SD-WAN architectures and deployments.

• Cloud networking experience (AWS, Azure, or GCP).

• Experience implementing CI/CD pipelines for network infrastructure.

What We Offer

• Competitive salary and comprehensive benefits package.

• Opportunity to work with a highly sophisticated, diverse tech stack.

• A collaborative environment that values continuous learning and technical leadership.

Key Responsibilities

• Design, develop, and maintain robust, scalable, and high-performance applications using Java
• Build and enhance backend services, APIs, and microservices architectures
• Collaborate with frontend developers, QA engineers, and DevOps teams to deliver end-to-end solutions
• Participate in system design discussions, code reviews, and technical decision-making
• Troubleshoot, debug, and optimize application performance
• Ensure code quality through best practices, testing, and documentation
• Contribute to Agile ceremonies including sprint planning, stand-ups, and retrospectives

Requirements

• Degree in Computer Science, Engineering, or related field
• Strong experience in Java development (Spring Boot preferred)
• Proven experience in building scalable and distributed systems
• Familiarity with RESTful APIs, microservices, and cloud environments
• Experience with databases (SQL/NoSQL) and performance tuning
• Understanding of CI/CD pipelines and DevOps practices
• Strong problem-solving skills and ability to work independently

Good to Have

• Experience with containerization tools (Docker, Kubernetes)
• Exposure to cloud platforms (AWS, Azure, or GCP)
• Knowledge of messaging systems (Kafka, RabbitMQ)
• Familiarity with frontend technologies (React, Angular)

Work Location: Central

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.

Only shortlisted candidates will be notified.

We are seeking a Software Engineer with strong backend development experience in Java and Spring Boot.. You will design, build, and maintain scalable microservices and deploy them on cloud platforms (AI Cloud or equivalent).

This is a 1-year direct contract role.
Key Responsibilities

• Design, develop, and maintain scalable backend applications using Java and Spring Boot

• Build and deploy microservices on cloud platforms

• Collaborate with cross-functional teams to define and deliver features

• Deploy, monitor, and manage applications in cloud environments

• Troubleshoot, debug, and optimize application performance

• Follow best practices in coding standards, testing, and deployment

• Participate in code reviews and continuous improvement

• Liaise with Mandarin-speaking stakeholders, vendors, and technical teams as required.

If you are a cheerful, self-initiated, holds strong integrity values and who likes to solve problems, learn new technologies, and are able to contribute by developing quality software solutions, join us!

Job Description:

• To design, develop and maintain software systems and applications in accordance with project requirements
• Understand the scope of works and clients’ needs, and implement software solutions accordingly
• Participate in software design, coding, testing, and deployment activities
• Integrate systems and ensure proper functionality across all modules
• Troubleshoot, debug and optimize performance issues in software
• Prepare documentation, reports, and provide support or training to clients when required
• Work with cross-functional teams including designers, testers, and project managers
• Attend new product or technology trainings

Requirements:

• Applicants need to be able to work overtime.
• Required Skill(s): Communication skills, Analytical skills, Decision making, Organizational skills, Attention to details, Patience, and Knowledge of software development tools and processes
• Min 3 years of relevant hands-on experiences
• Familiar with programming languages such as Python, Java, C#, or JavaScript will be advantageous
• Familiar with web technologies (e.g. HTML, CSS, React, Node.js, .NET) will be advantageous
• Familiar with database systems (e.g. MySQL, PostgreSQL, MongoDB) will be advantageous
• Familiar with DevOps practices (e.g. Git, Docker, CI/CD pipelines) will be advantageous
• Able to work independently with minimum guidance, monitoring and a good team player
• Valid Class 3 driving license has an added advantage

Other Information:

• Location: Kaki Bukit or as needed
• Working hours: 9am to 6pm
• Salary (commensurate with experience): Basic Salary + Variable Bonus

Resumes please INCLUDE:

• Personal particulars
• Education background
• Work experiences in point forms
• All reasons for leaving
• Current and expected salary
• Date of availability / Notice Period

Interested applicants are invited to send your updated resume in MS Word format via Apply Now. We regret that only shortlisted applicants will be notified.

Role: MobileCore Network Ops Engineer (4G/5G)
Location: Singapore

We are partnering with a leading organisation to hire a Mobile Core Network OpsEngineer (4G/5G) to support critical telecom infrastructure and ensure seamlessnetwork operations.

About theRole

You will beresponsible for the operation, maintenance, and troubleshooting of 4G/5G corenetwork systems, ensuring high service availability and performance, includingsupport for international roaming services.

KeyResponsibilities

• Manage and support 4G/5G Mobile Core nodes (e.g., IMS, HSS, UDM, SBC, MSS, etc.) to ensure smooth network operations
• Perform system maintenance, including patching, upgrades, and performance optimisation
• Monitor network performance, KPIs, and alarms to maintain service quality
• Troubleshoot and resolve end-to-end network issues across core systems
• Collaborate with local providers and international roaming partners for testing and service assurance
• Implement security hardening and vulnerability management to mitigate risks
• Develop and maintain operational processes and documentation

Requirements

• Degree in Electronics, Communications, Networking, or related field
• Minimum 3-5 years of experience in the Telco industry
• Strong knowledge of 4G/5G core networks and call flows
• Familiarity with protocols such as IMS, VoLTE, SS7, Diameter, SIP, SCTP
• Hands-on experience in network troubleshooting (end-to-end)
• Exposure to VoLTE roaming and IREG testing
• Understanding of network and application security
• Knowledge of IP networking (switching & routing)
• Experience working with Linux and virtualised environments
• Basic scripting/programming skills (e.g., Python, Shell)

UEN: 202329526G

EA Licence: 23S2061

• Well Established Company
• Excellent Welfare and Benefits + Career progression
• Basic $ 4500 to $ 6000 + AWS + VB
• Working location: North-East
• Working Hours: Monday to Friday (8:30am to 5:30pm)
• Must have C / C++

Job Responsibilities:

• Responsible for software prototyping, requirement analysis, design, development, test, system integration and site integration for developed applications
• Design, configuration, test, integration and maintenance of Automation & SCADA Systems and applications
• Provide technical, deployment and commissioning support to Project Teams and Customers
• Maintain and enhance software applications in both functionality
• Provide software support via on-site troubleshooting, testing and tuning of applications, software, network, protocols and communication issues

Requirements:

• Diploma/Degree in Electronics Engineering or Computer Science
• Experienced with two or more languages such as C/C++, C#, Python
• Experienced in at least one scripting language sch as Python, bash, ksh, bat, ps
• Experience in real tome/embedded system
• At least 2-3 years experience in C/C++ and at least 1 full SDLC
• Knowledge/Experience with SCADA protocols, RDBMS, REST, MQTT are desired

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a detail-oriented Network Engineer. You will ensure our local and wide area networks (LAN/WAN) operate with maximum uptime, security, and efficiency. You will play a pivotal role in optimizing performance, troubleshooting issues, and scaling digital infrastructure to support business continuity.

Key Responsibilities

• Infrastructure Design & Build: Design, configure, and maintain network hardware and software configurations, including routers, switches, firewalls, and VPNs.
• Performance Monitoring: Monitor network bandwidth, traffic, and system resources to ensure optimal data throughput. Proactively identify and resolve potential issues.
• Troubleshooting: Serve as the primary escalation point (L2/L3 support) for complex network connectivity and hardware problems.
• Security & Compliance: Develop, implement, and maintain network security policies, ensuring systems are protected against unauthorized access and cyber threats.
• Documentation & Capacity Planning: Create and maintain comprehensive technical documentation, network diagrams, and disaster recovery plans.
• Vendor Management: Collaborate with third-party support and service providers for telecom lines, hardware procurement, and vendor-specific issue resolution.

Qualifications & Skills

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related technical field.
• Experience: 3+ years of hands-on experience in network engineering, infrastructure administration, or related IT roles.
• Networking Protocols: Deep understanding of TCP/IP and routing/switching technologies (e.g., BGP, OSPF, MPLS).
• Hardware Knowledge: Proven experience managing devices from vendors like Cisco, Juniper, or Fortinet.
• Security: Strong understanding of access control models, firewalls, and network diagnostic/monitoring tools (e.g., SolarWinds, Wireshark).
• Automation: Familiarity with scripting languages for network automation (e.g., Python, Perl) is highly preferred.
• Certifications: Certifications such as CCNA, CCNP, or CompTIA Network+ are a strong plus.

High-Impact Market Infrastructure
Hands on development

About the Company

We are partnering with a top-tier global financial institution specializing in market infrastructure and transaction services. Operating in a fast-paced, international environment, they provide critical backend solutions that keep global financial markets moving safely and efficiently.

About the Job

• Impactful Work: Design and build high-quality, scalable backend applications for business-critical financial operations.

• Modern Work Style: Enjoy a hybrid arrangement (minimum 2 days in the office) with a culturally diverse, collaborative team.

• Tech-Driven Culture: Work in an agile setting where you can question assumptions, explore new ideas through coding, and simplify complex technical architecture.

• Full Ownership: Take charge of the entire lifecycle—from hands-on development and testing to pushing solutions into production.

• Operational Excellence: Collaborate with global counterparts to ensure smooth day-to-day operations and successful system delivery.

Requirements

• Minimum 5 years of commercial software development experience (UNIX/Windows) with a Computer Science or Engineering degree.

• Strong hands-on coding and development expertise in Java 17+, Spring Boot, Hibernate/JPA, and Maven

• Data & Scripting: Solid knowledge of SQL (PostgreSQL/DB2 preferred) alongside Linux and Shell Scripting.

• DevOps & Architecture: Familiarity with containerization (Kubernetes/OpenShift), CI/CD pipelines, Microservices, and Kafka.

• Bonus Points: Experience with AWS, Python/Perl, modern Git workflows (Jenkins, GitLab/Bitbucket), or an investment banking background.

• Soft Skills: Excellent English communication skills, a problem-solving mindset, and the ability to confidently present ideas during sprint reviews.
  

  
  To apply online please use the 'apply' function, alternatively you may contact Evangeline. (EA: 94C3609/ R24124002)

Key responsibilities:

• Responsible for reviewing/understanding requirements and develop CL/RPG programs with DB2 in AS400
• Responsible for AS400 system environment setup for new server/apps/country
• Responsible for build of interface file layout in AS400 with the Connect Direct setup to file sending/receiving with source system in various platforms.
• Responsible for development of job schedules that integrate the upstream and downstream systems (e.g. Control-M)
• Responsible for unit testing, debugging, and performance testing, with key focus on data accuracy and integrity
• Accountable for on-time delivery of all documentation, design, build, testing, and deployment according to the work breakdown structures
• Work with production support teams as required to support production activities, including production migrations, continuity testing, environment migration activities
• Must have impeccable written and oral communication skills down to the functional/technical documentation level
• Ensure that documentation is captured, maintained, understood by and available to business and/or IT partners
• Escalate critical technical issues and potential problems as needed to the Project Manager to address any related issues in advance of deadlines

Key Skills:

Techno-Functional Role with:

• Proficiency in AS400 V7R4 or higher, Control-M for AS400 V9.0.19 or higher
• Experience in analysing design specification and producing technical design for banking system in AS400
• Experience in DB2, CL and RPG programming in AS400
• Experience in Connect Direct setup
• Experience in AS400 environment

Job Description:

1. Oversees projects management and implementation;
2. Codify implementation design into documented for end user's record;
3. Conduct training and presentation for team members and end-users;
4. Provide technical testing or support to pre-sales engineer/customer on the network setup;
5. Assist on technical communications with customer/partner, to ensure closure of sales order;
6. Ensuring that the solution can deliver on the customer’s requirements;
7. Work closely with Level 2 support, if case issue is escalated to Level 3;
8. Maintain rapport with customers and competence in managing vendors; and
9. Any other ad-hoc duties assigned.

Job Requirement:

• Degree/Diploma in IT Networking or equivalent
• At least 2 years of work experience in a SI or distributor environment with network security skillset
• Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skill
• Experience in network security projects implementation
• Positive working attitude and a good team player
• Willing to work extended office hours and after office hours when needed
• Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage

As a Senior Data Engineer, you will be working on:

• Translate data requirements from business users into technical specifications.

• Collaborate with partner agency’s IT teams on technology stack, infrastructure and security alignment.

• Build out data product as part of a data team:

• Architect and build ingestion pipelines to collect, clean, merge, and harmonize data from different source systems.

• Day-to-day monitoring of databases and ETL systems, e.g., database capacity planning and maintenance, monitoring, and performance tuning; diagnose issues and deploy measures to prevent recurrence; ensure maximum database uptime;

• Construct, test, and update useful and reusable data models based on data needs of end users.

• Design and build secure mechanisms for end users and systems to access data in data warehouse.

• Research, propose and develop new technologies and processes to improve agency data infrastructure.

• Collaborate with data stewards to establish and enforce data governance policies, best practices and procedures. • Maintain data catalogue to document data assets, metadata and lineage.

• Implement data quality checks and validation processes to ensure data accuracy and consistency.

• Implement and enforce data security best practices, including access control, encryption, and data masking, to safeguard sensitive data.

What we are looking for:

• A Bachelor’s Degree, preferably in Computer Science, Software Engineering, Information Technology, or related disciplines.

• Deep understanding of system design, data structure and algorithms, data modelling, data access, and data storage.

• Demonstrated ability in using cloud technologies such as AWS, Azure, and Google Cloud.

• Experience with Databricks.

• Experience in designing, building, and maintaining batch and real-time data pipelines.

• Experience with orchestration frameworks such as Airflow, Azure Data Factory.

• Proficiency in working with Python, Shell Scripts, and SQL.

Preferred requirements:

• Familiarity with building and using CI/CD pipelines.

• Familiarity with DevOps tools such as Docker, Git, Terraform.

• Experience with implementing technical processes to enforce data security, data quality, and data governance.

• Familiarity with government systems and government's policies relating to data governance, data management, data infrastructure, and data security.

• Experience in Climate and Weather domains will be an advantage.

Key Responsibilities

• Develop and implement data analytics solutions to convert raw structured and unstructured data into meaningful insights.
• Apply data mining, data modeling, machine learning, and natural language processing (NLP) techniques to solve business challenges.
• Design and maintain scalable data pipelines, ETL processes, and data platforms to ensure data quality, accessibility, and reliability.
• Build dynamic dashboards, reports, and visualizations to communicate key findings and support decision-making.
• Establish data governance frameworks, data standards, metadata management, and asset catalogs to improve data consistency and compliance.
• Collaborate with cross-functional stakeholders to deliver data-driven solutions and optimize business processes.
• Evaluate emerging AI technologies and implement innovative solutions that enhance operational efficiency and business performance.

Preferred Qualifications

• Master's degree or above in Computer Science, Data Science, Engineering, Statistics,  Business Analytics or a related field.
• Proven experience in Data Engineering, Data Analytics, Machine Learning, AI Applications, or Data Governance.
• Strong proficiency in SQL, Python, and data visualization tools such as Tableau or Power BI.
• Experience building ETL pipelines, data lakes, APIs, and large-scale data platforms.
• Solid understanding of machine learning, predictive analytics, data modeling, and NLP techniques.
• Excellent analytical, problem-solving, and stakeholder management skills.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy. 

PERSOL Singapore Pte Ltd

•RCB No. 200007268E • EA License No. 01C4394

•Registration ID: Heah Sian Wei R23117518

Details:
1 Year Renewable Contract

Duties:

• Manage and support enterprise network infrastructure including routers, switches, firewalls, and load balancers in 24x7 production environments.
• Install, configure, and maintain network hardware and software; manage user access, permissions, and authentication systems.
• Ensure high availability, resilience, and performance through routine health checks, monitoring, and capacity planning.
• Design, implement, and manage connectivity between on-premise data centres and cloud environments.
• Support cloud VPC architecture, VPN (Site-to-Site / Client), and Direct Connect integration.
• Troubleshoot hybrid connectivity issues across cloud and on-premises environments, coordinating with telecom providers as needed.
• Configure and manage firewalls, security groups, NACLs, network segmentation, and zoning.
• Implement security best practices aligned with regulatory standards and PCI DSS requirements where applicable.
• Collaborate with the security operations team on vulnerability remediation, system hardening, and incident response.
• Monitor network performance using tools such as SolarWinds, PRTG, CloudWatch, or equivalent platforms.
• Analyse traffic patterns, latency, and throughput; proactively identify and resolve performance bottlenecks.
• Investigate and resolve network outages, connectivity issues, latency, and packet loss in coordination with cloud teams, telcos, and third-party contractors.
• Participate in major incident management processes and contribute to root cause analysis (RCA).
• Implement network changes in accordance with change advisory board (CAB) processes; support deployments requiring network configuration updates.
• Perform validation testing and rollback planning for all changes.
• Manage network connectivity with external partners, payment gateways, and telecommunications providers.
• Coordinate vendor provisioning, troubleshooting, and performance optimisation; monitor connectivity health post-provisioning.
• Design and maintain network redundancy, failover mechanisms, and disaster recovery (DR) configurations.
• Participate in DR exercises and validate failover readiness.
• Maintain up-to-date network diagrams, configurations, SOPs, and operational runbooks.
• Identify and recommend improvements for network performance, security, and scalability.
• Provide after-hours support for incidents, scheduled maintenance, firmware/software updates, and critical network changes.

Requirements:

• Diploma or degree in Computer Science, Information Technology, Engineering, or equivalent.
• Minimum 3 years of experience in network engineering or operations, supporting enterprise or mission-critical hybrid environments.
• Hands-on experience with AWS networking services including VPC, subnets, route tables, security groups, NACLs, VPN, and Direct Connect; exposure to Azure or GCP is an advantage.

Interested Applicants, please click Apply Now

Chow Zi Qing

R2199258

RevUp Proservices Pte Ltd

EA.24C2366

Key Qualifications

• Proficiency in programming languages such as Java, Python, or JavaScript.
• Experience with cloud hosting platforms such as AWS, Azure, or Google Cloud Platform.
• Strong understanding of Kubernetes and containerisation technologies.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

Description
- Design, develop, and maintain full stack applications, with a focus on platform development and cloud hosting.

- Collaborate with multi-functional teams to define project requirements and deliver high-quality solutions.

- Implement best practices for software development, including code reviews, testing, and documentation.

- Optimise application performance and scalability through the use of Kubernetes and other cloud technologies.

- Develop and maintain deployment pipelines to automate the software release process.

- Stay up-to-date with the latest trends and technologies in software development and platform engineering.

Education & Experience

Bachelor's degree in Computer Science, Engineering, or related field.

JD & REQUIREMENTS:

Fullstack Engineer

Location: Singapore • Type: Full-time, On-site

About the Role

We're looking for a Fullstack Engineer to build and maintain scalable web applications while driving our test automation and quality initiatives. You'll work across the entire stack—developing features, designing automated testing frameworks, and ensuring our systems are reliable, well-tested, and production-ready.

Responsibilities

•Design, develop, test, and maintain web applications and backend services

•Build and maintain automated testing frameworks using Playwright for end-to-end, integration, and regression testing

•Develop automation scripts for workflow automation and repetitive tasks

•Collaborate with fellow engineers to deliver robust, scalable solutions

•Implement and maintain CI/CD pipelines with integrated automated testing

•Troubleshoot, debug, and optimize applications for reliability and performance

•Ensure system availability through routine maintenance and on-call support when required (compensated overtime)

•Stay current with automation tools and testing best practices, sharing knowledge with the team

Requirements

Technical Skills

•3+ years of software engineering experience with TypeScript, JavaScript, Python, and Node.js

•Strong Python scripting skills for automation and backend tasks

•Hands-on experience with Playwright for browser automation and end-to-end testing

•Strong proficiency with Next.js and Nuxt.js

•Experience writing and maintaining automated test suites (unit, integration, E2E)

•Experience with cloud platforms (AWS, Azure, GCP) or deployment platforms like Railway

•Familiarity with containerization using Docker

•Experience with relational databases (PostgreSQL) and NoSQL databases (MongoDB)

•Solid understanding of REST API design and integration

•Understanding of networking fundamentals (HTTP, DNS, TCP/IP, proxies)

•Basic understanding of cybersecurity principles

Soft Skills

•Self-directed problem solver who can navigate unfamiliar codebases and learn new technologies independently

•Strong attention to detail, especially in testing and debugging

•Ownership mentality — sees tasks through from start to production

•Not afraid to challenge assumptions or propose alternatives

•Receptive to feedback and iterates quickly

The Network Infra Engineer is part of the 3rd Level Telco Infrastructure Operations, providing expert technical support and leadership across core infrastructure under enterprise services.

The role serves as the highest technical escalation point within the infrastructure team, ensuring service stability, secure and compliant infrastructure operations, successful implementation of complex IPVPN solutions, and continuous service improvement across multi-vendor environments (Juniper, Cisco, Fortinet).

Make an Impact by:

• Act as the 24x7 L3 escalation point for Operations and Provisioning teams on IP network issues, ensuring timely resolution of complex faults and service disruptions.
• Lead troubleshooting, root cause analysis, and resolution of complex and chronic network problems, driving preventive and long-term corrective actions.
• Provide technical leadership during major incidents, overseeing incident, problem, and change management from a technical governance perspective.
• Lead design reviews and oversee implementation, expansion, upgrades, and roll-outs of IP network infrastructure across multi-vendor environments.
• Perform risk and impact assessments for hardware/software advisories, conduct preventive maintenance, and ensure infrastructure security through audits and timely patching.
• Monitor and analyze IP network performance, proactively recommending enhancements including software and hardware upgrades to improve stability and performance.
• Work closely with vendors, partners, engineering, and cross-functional teams to resolve escalated technical issues and support new product or feature deployments.
• Prepare network performance and statistical reports and provide technical guidance and training to Tier 1 and Tier 2 engineers to strengthen operational capability.

Skills for Success:

• Minimum of 5 years' experience in similar capacity or in Service provider or carrier-grade environment experience; leadership of technical teams; security/vulnerability management exposure.
• Good knowledge on Telco and enterprise network and technologies.
• Strong understanding of routing protocols like OSPF, BGP, MP-BGP, MPLS, TE, QoS.
• Possess good level of knowledge in Internetworking, IP routing protocols, troubleshooting for MPLS/IP VPN based networks.
• Possess good working knowledge in Cisco and/or Juniper routers architecture.
• Possess good analytical and trouble-shooting skills in technical fault isolation and rectification.
• Ability to lead during major incidents
• Strong communication & stakeholder management
• Candidates with JNCIE/ CCIE/ CCNP/ NSE certification will be added advantage