Total 598 quality manager job vacancies in Information Technology category in Hong Kong

Our client is a leading MultiTech social media company. They are looking for a QA test analyst who will typically run scripts given to them; as they progress, the analyst is responsible for the development of scripts.

Job Responsibilities:

• Design test plans, scenarios, scripts or procedures
• Test system modifications to prepare for implementation.
• Develop testing programs that addresses areas such as database impacts, software scenarios, or usability.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze and document problems with program function, output, online screen or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.

Job Requirements:

• Bachelor's degree or equivalent with 2-5 years experience as a QA analyst working in automation.
• Basic knowledge of QA automation
• Basic knowledge of the practical application of engineering science and technology.
• Basic knowledge of computer development software such as JavaScript, SQL, etc.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills

If you are keen on this excitingopportunity, kindly ‘Apply Now’.

*Referrals are greatly appreciated*

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Morgan McKinley Pte Ltd

Ramitha Ravindran

EA Licence No: 11C5502

EA Registration No. R1765539

Enterprise Software Sales Manager (B2B)
Working days & hours : 5days, Mon- Fri 9am – 6pm
Location: Neil Rd, Singapore 088905 (Maxwell)
Salary: $6000 - $7500 + Commission + AWS + Bonus

Core Responsibilities

• New Business Development: Identify and develop high-value opportunities for application and virtualization performance monitoring solutions within assigned sectors / industries.
• Full Sales Cycle Management: Manage the entire process from prospect creation and cold-calling to value proposition, negotiation, and deal closure.
• Pipeline & Forecasting: Build and maintain a healthy pipeline of qualified opportunities and ensure accurate records in the CRM (Salesforce.com) for management reporting.
• Channel & Partner Strategy: Identify and develop potential partners (MSPs/GSIs); organize technical training and coordinate sales activities to ensure partners are actively promoting company solutions.
• Consultative Selling: Research client technology stacks to identify performance issues and present clear value propositions for identified problem statements.
• Technical Alignment: Coordinate company consulting resources to support partner pre-sales activities and maintain deep knowledge of industry trends.

Requirements

• Strong B2B sales skills, with 10+ years of sales experience, able to communicate with senior management and clients.
• Preferred to have knowledge of Salesforce, Citrix, VMware, and cloud technology.

Tee Xin Li Reg No: R24121619 | The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are seeking an experienced Operational Technology (OT) & Cybersecurity Manager to lead the growth and delivery of cybersecurity advisory, assurance, certification, and compliance services across the Asia Pacific region.

The successful candidate will play a key role in developing market-facing solutions, driving commercial growth, managing strategic customer relationships, and supporting the delivery of OT cybersecurity projects for industrial and critical infrastructure sectors. This role requires a blend of technical expertise, business development capability, stakeholder management, and leadership experience.

• Drive the growth and expansion of OT cybersecurity services across the APAC region.
• Develop and execute go-to-market strategies for cybersecurity advisory, assessment, certification, and assurance services.
• Identify and develop new business opportunities within key industries including oil & gas, energy, utilities, manufacturing, transportation, and critical infrastructure.
• Build and manage strategic customer relationships and support consultative sales engagements.
• Lead proposal preparation, bid management, contract negotiations, and customer presentations.
• Provide technical leadership for OT cybersecurity assessments, advisory projects, certification readiness reviews, and compliance programs.
• Advise clients on cybersecurity frameworks, standards, regulations, and industry best practices.
• Support clients in cybersecurity risk assessments, gap assessments, governance programs, and regulatory compliance initiatives.
• Develop scalable service offerings, methodologies, delivery frameworks, and market solutions.
• Collaborate with regional and global teams to ensure consistent service delivery and customer satisfaction.
• Support capability development through training, mentoring, competency building, and knowledge sharing.
• Engage with industry bodies, standards committees, and professional networks to strengthen market presence and thought leadership.
• Manage project delivery, operational performance, and business objectives in alignment with regional growth plans.

Location: Pioneer

Duration: 6 months contract

Working Hours: 8.30am to 5.45pm(Mondays to Thursdays), 8.30am to 5.15pm(Fridays)

Salary: Up to $5400

Job Responsibilities:

• Manage all administrative and logistics matters for all student events and activities.
• Respond to all student-related queries in a timely manner.
• Compile and collate accurately data and statistics for reporting and auditing.
• Provide Faculty/Instructor Support such as faculty/instructor appointment(s), approvals, agreements, payments, and instructor’s requests for classroom support.
• Provide support on timetabling and course administration related tasks.
• Process student reimbursements, keep track of student activities budget and prepare reports.
• Procure logistics such as catering and transportation.

Job Requirements:

• Minimum Bachelor’s degree with at least 3 years of relevant work experience in student event management, student administration in a higher educational institution preferred.
• Event Management skills.
• Willing to support occasional evening and weekend events when required.

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd

Location: Pioneer

Duration: 6 months contract

Working Hours: 8.30am to 5.45pm(Mondays to Thursdays), 8.30am to 5.15pm(Fridays)

Salary: Up to $5400

Job Responsibilities:

• Manage all administrative and logistics matters for all student events and activities.
• Respond to all student-related queries in a timely manner.
• Compile and collate accurately data and statistics for reporting and auditing.
• Provide Faculty/Instructor Support such as faculty/instructor appointment(s), approvals, agreements, payments, and instructor’s requests for classroom support.
• Provide support on timetabling and course administration related tasks.
• Process student reimbursements, keep track of student activities budget and prepare reports.
• Procure logistics such as catering and transportation.

Job Requirements:

• Minimum Bachelor’s degree with at least 3 years of relevant work experience in student event management, student administration in a higher educational institution preferred.
• Event Management skills.
• Willing to support occasional evening and weekend events when required.

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Job Responsibilities:

• Lead the technical delivery of IT infrastructure and system implementation projects, ensuring deliverables are completed within scope, schedule, budget, and quality requirements

• Act as the primary technical lead for system deployment, integration, testing, commissioning, and operational handover activities

• Work closely with Project Managers, customers, vendors, and internal stakeholders to define technical requirements, implementation plans, and project milestones

• Design, configure, implement, and troubleshoot enterprise IT infrastructure, including Windows and Linux servers, virtualization platforms, databases, and network devices

• Perform system installation, configuration, debugging, root cause analysis, and issue resolution during project execution and site deployments

• Manage and administer SQL databases using SQL Server Management Studio, including database setup, backup, restoration, performance tuning, and query optimization

• Design, configure, and support network infrastructure, including switches, VLANs, IP addressing, routing, and connectivity troubleshooting

• Lead technical reviews, system integration activities, Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and user acceptance activities

• Support cybersecurity implementation by conducting vulnerability assessments, hardening activities, security compliance checks, and mitigation planning

• Provide technical expertise for access control and security systems, including CCTV, card access systems, key management systems, gantries, and integrated security platforms

• Develop and maintain technical documentation, system architecture diagrams, implementation procedures, test reports, and operational manuals

• Manage subcontractors and vendors to ensure technical deliverables, installation quality, and project timelines are achieved

• Mentor and provide technical guidance to engineers and site teams throughout project implementation

• Conduct customer presentations, technical workshops, user training, and knowledge transfer sessions to ensure operational readiness

• Drive continuous improvement initiatives, technical best practices, and system reliability enhancements across projects

Job Requirements:

• Degree or Diploma in Computer Science, Computer Engineering, Information Technology, Information Systems, IT Security, or a related discipline

• Minimum 7 years of hands-on experience in IT infrastructure, systems integration, system deployment, or project implementation environments

• Proven experience leading technical delivery of enterprise IT projects involving infrastructure, networking, databases, and system integration

• Strong knowledge of Microsoft Windows Server, Linux operating systems, Active Directory, virtualization technologies, and enterprise IT infrastructure

• Strong experience in SQL database administration, SQL Server Management Studio, database design, and query troubleshooting

• Good understanding of networking concepts, including TCP/IP, VLANs, routing, switching, firewalls, and network troubleshooting

• Experience with cybersecurity concepts, vulnerability assessments, security hardening, and compliance requirements

• Familiarity with access control and security systems such as CCTV, card readers, biometric systems, key management systems, and integrated security platforms is highly advantageous

• Basic understanding of software development lifecycle (SDLC), system integration methodologies, APIs, and application deployment

• Strong problem-solving, troubleshooting, stakeholder management, and project coordination skills

• Able to lead technical teams, manage multiple project activities, and work independently in a fast-paced environment

• Professional certifications such as Microsoft, VMware, Cisco, ITIL, PMP, PRINCE2, or cybersecurity certifications will be an added advantage

If you are interested, please submit your application here. We appreciate your application and will notify you if you are shortlisted for the role. 

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EA License No: 90C3494 | EA Personnel No: R22107764 | EA Personnel Name: Sharmila Damodharan

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.

We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together. 

We’re all in, are you?

Join EY and shape your future with confidence.

The opportunity

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real-life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are seeking an AI Practice Delivery Lead (Senior Manager) to spearhead our advanced AI engineering practice in a consulting and professional services context. This role is a senior leadership position with end-to-end accountability for client success and practice growth. You will oversee multi-project delivery, shape solution architectures, and ensure technical excellence while also driving sales, go-to-market (GTM) strategy, and P&L management for the AI practice. As a thought leader at the forefront of AI (LLMs, generative AI, knowledge systems, etc.), you will engage C-level client stakeholders across APAC and globally, design transformative AI strategies, and lead teams to implement state-of-the-art AI solutions (LLM-based platforms, intelligent automation, knowledge-driven systems) across industries. This position combines strategic leadership with deep technical credibility to scale AI-driven innovation for our clients and our firm. 

Your key responsibilities

• Practice & Delivery Leadership: Oversee the end-to-end delivery of multiple concurrent AI engagements, ensuring projects meet or exceed client expectations in impact, timeline, and quality. Act as Solution Architect and final technical authority, guiding design of complex AI systems (enterprise LLM applications, CV/NLP/analytics solutions, etc.) and ensuring robust, scalable architectures. Establish and enforce best practices, delivery methodologies, and governance standards across the AI engineering practice. Support the production of scalable and optimised AI or machine learning (ML) models. Focus on building algorithms for the extraction, transformation and loading of large volumes of real-time, unstructured data to deploy AI or ML solutions from theoretical data science models. Run experiments to test the performance of deployed models and identifies and resolves bugs that arise in the process.

• Sales & Business Development: Drive go-to-market and sales efforts for AI engineering services. Partner with account teams to identify and pursue new business opportunities, shape value propositions, and lead client proposals and pitches. Own the development of compelling use-cases, demos, and prototypes that showcase our AI capabilities (e.g., generative AI assistants, vector database-driven search solutions, industry-specific AI accelerators). Take accountability for achieving sales targets and expanding the project pipeline.

• P&L and Practice Management: Serve as the P&L owner for the AI engineering practice or portfolio. Develop business plans and pricing strategies for engagements, managing resource allocation, utilization, and profitability. Monitor financial performance and implement measures to improve margins and delivery efficiency (e.g., optimizing reuse of assets, balancing onshore/offshore mix, efficient GPU resource management to control cloud costs).

• Client Advisory & Relationship Management: Act as a trusted advisor to senior client executives, helping shape their AI strategy and roadmap. Conduct strategic workshops and assessments to identify high-impact AI opportunities. Ensure strong client relationships and satisfaction by regularly engaging sponsors, providing thought leadership, and swiftly addressing any delivery issues or scope changes. Liaise between clients and technical teams to keep solutions aligned with business goals and industry regulations.

• Technical Innovation & Enablement: Stay at the cutting-edge of AI advancements (e.g., new LLM releases, open-source AI frameworks, emerging tools for knowledge graph construction, etc.) and infuse these into our offerings. Guide teams in implementing specialized techniques like model fine-tuning, reinforcement learning, RAG and semantic search architectures, or ontologies where relevant to client problems. Champion responsible AI and ensure solutions meet security, compliance, and ethical standards. Promote innovation by incubating new accelerators, reusable components, and partnerships with technology vendors and AI research communities.

• Team Development & Cross-functional Leadership: Build and grow a high-performing AI engineering team. Mentor managers and senior engineers, fostering a culture of continuous learning and excellence. Recruit top talent and upskill existing team members in advanced AI technologies (e.g., LLMOps, GPU optimization, vector databases). Collaborate closely with other practice leaders (Data, Cloud, Industry SMEs) to deliver integrated solutions. Contribute to internal knowledge sharing, case studies, and thought leadership publications to elevate the firm’s reputation in AI. Work in a team setting and apply knowledge in statistics, scripting and programming languages required by the firm.

To qualify for the role, you must have

• Bachelor’s or master’s degree in computer science, Data Science, Engineering, or similar. MBA or other relevant postgraduate degree is advantageous, especially to underscore business management capabilities.
• Relevant certifications (cloud architecture, data science, project management) or evidence of ongoing professional development in advanced AI domains will strengthen candidacy 
• 12+ years of experience in advanced analytics, AI engineering, or related technology fields, with at least 3–5 years in a consulting leadership role. 
• Proven track record of leading large-scale AI solution implementations for enterprise clients and managing multi-million-dollar programs or portfolios.
• Demonstrated success in meeting or exceeding business targets (delivery KPIs and sales goals). 
• Strong business development skills and commercial acumen.
• Proven ability to sell and scope AI engagements, craft proposals, and close deals in a consulting or professional services environment.
• Experienced in shaping statements of work, pricing models, and ensuring profitable delivery.
• Comfortable engaging with procurement and negotiating contracts. 
• Extensive knowledge of AI/ML systems design and modern architectures.
• Hands-on familiarity with large language models and genAI (open-source and commercial), as well as classical ML techniques.
• Understanding of AI infrastructure (cloud AI/ML services on Azure, AWS, GCP; NVIDIA GPU stack; distributed computing frameworks) and considerations for performance, reliability, and cost.
• Ability to guide technical teams on topics like model fine-tuning, MLOps, data engineering, and integration of AI solutions into existing enterprise systems. 
• Broad exposure to applying AI in multiple industries (e.g., finance, healthcare, consumer products, government).
• Able to quickly grasp domain-specific challenges and tailor solutions accordingly.
• Up-to-date knowledge on industry trends and regulatory environments in the APAC region (e.g., data privacy laws, AI governance) to steer compliant and context-aware implementations. 
• Exceptional stakeholder management and communication abilities.
• Experience and comfortable in advising C-suite and senior executives, translating complex technical concepts into strategic business insights.
• Strong presentation and storytelling skills for both technical and executive audiences.
• Experience in thought leadership (presentations, whitepapers) is a plus. 

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Company description

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

THE ROLE:

You will be highly driven and leading complex, cross-functional programs that enable successful product launches and manufacturing execution. You will be at the center of semiconductor product lifecycle execution, from new product introduction (NPI) through production ramp. You will partner with engineering, operations, supply chain, and external partners to translate strategy into action, ensuring programs are delivered on schedule and with high quality. Success in this position will be measured by your ability to deliver program objectives and products on time, within scope, and to the highest standards of quality. You will be working in a dynamic, fast-paced environment where you will influence decision-making, solve complex challenges, and drive alignment across global teams. You will gain deep exposure to semiconductor manufacturing, product development, and operations while working on cutting-edge technologies and product launches.

THE PERSON:

You will be proactive, structured, and result-oriented individual who thrives in complex and fast-moving environments.

You are:

• A strong communicator who can influence and align stakeholders across organizational boundaries
• A self-starter who operates with independence and takes ownership of outcomes
• Comfortable navigating ambiguity and managing competing priorities
• Analytical and detail-oriented, with the ability to connect the big picture to execution
• Collaborative and capable of motivating cross-functional teams toward shared goals
• Resilient under pressure, with a continuous improvement mindset
• Resourceful, adaptable, and driven to deliver high-impact results

KEY RESPONSIBILITIES:

• Lead and coordinate end-to-end program schedules to support product releases and manufacturing readiness
• Drive New Product Introduction (NPI) execution based on Plan-of-Record, covering phases from tape-out through qualification and production release
• Manage cross-functional alignment across engineering, operations, supply chain, business units and external partners
• Proactively identify and mitigate risks, dependencies, and issues to keep programs on track
• Oversee engineering sample execution and readiness for silicon bring-up activities
• Coordinate programs involving external manufacturing sites for their qualification, production readiness, capacity setup, and production control
• Drive Product Lifecycle Management, including milestone tracking, gate reviews, and change management
• Ensure effective communication and governance through structured updates, stakeholder syncs, and escalation management
• Enable operational excellence by driving efficient, scalable manufacturing solutions across the product lifecycle
• Empower functional teams to meet program goals and deliver integrated outcomes
• Own end-to-end program delivery, optimize processes, and contribute to strategic planning and continuous improvement

PREFERRED EXPERIENCE:

• Good experience in semiconductor engineering, manufacturing, or supply chain environments, preferably in program management
• Good understanding of semiconductor product lifecycle, including wafer fabrication, test, qualification, and manufacturing operations
• Exposure to areas such as foundry engineering, product/test engineering, silicon verification, characterization, package & assembly, and product qualification
• Demonstrated ability to drive complex, cross-functional programs and deliver results
• Experience working across multiple sites and within global, multicultural teams
• Proficiency in program management tools and techniques for planning, monitoring, and control
• Strong stakeholder management and cross-functional collaboration skills
• Proficiency in Microsoft Excel, PowerPoint, and collaboration tools

ACADEMIC CREDENTIALS:

• Bachelor’s degree in Engineering or Supply Chain related fields preferred
• Certifications in Program or Project Management (e.g., PMP, Agile) desired

LOCATION:

Singapore

about the company
Our client is a recognized leader in the Consumer Healthcare and OTC space, boasting a portfolio of flagship brands that are household names. This is an organization that prides itself on agility, entrepreneurial spirit, and a growth mindset. They are currently looking to further solidify their footprint by bringing on a commercial heavyweight to lead their distributor-led markets.

about the job

Operating as the critical second-in-command for the site's quality operations, this high-visibility leadership role bridges strategic governance and hands-on operational excellence. You will play a vital role in safeguarding global compliance and driving continuous improvement across the QA/QC functions.

• QMS Oversight: Maintain, review, and continuously elevate the Site Quality Management System (QMS) in alignment with PIC/S GMP, ISO, and ICH guidelines.
• Operational Integrity: Oversee and approve critical validation/qualification documents, deviations, change controls, and out-of-specification (OOS) investigations to ensure smooth product releases.
• Audit Readiness: Lead external regulatory inspections (e.g., HSA, audit bodies) and manage the internal audit and supplier qualification programs.
• Cross-Functional Partnering: Act as a key technical advisor to Manufacturing, Supply Chain, and R&D to manage product lifecycles and mitigate operational risks.

about the manager/team
You will be reporting directly to a seasoned Head of Quality. As the Assistant Head, you will act as their trusted right-hand partner. You will be stepping in to manage, mentor, and build technical capabilities within an established, dedicated team of QA/QC professionals, fostering a progressive and collaborative quality culture across the wider organization.

skills and experience required

• Bachelor Degree in Pharmacy, Chemistry, Microbiology, Chemical Engineering, or a related scientific discipline.
• Minimum 12 to 15 years of solid quality management experience within the pharmaceutical, generics, or consumer healthcare (OTC) manufacturing sectors.
• Strong, deep-dive knowledge of GMP standards, regulatory frameworks, and running formal validation programs.
• Proven experience leading and defending successful site regulatory inspections (such as HSA or equivalent regional bodies).
• Strong stakeholder management skills with the ability to manage team dynamics and operational quality escalations effectively.

To apply online please use the 'apply' function, alternatively you may contact Florence Pang via LinkedIn https://www.linkedin.com/in/florence-pang-14742515a/ or email at florence.pang@randstad.com.sg

(EA: 94C3609/ R25139901)

About the Team:

Shopee's Data Product Management team is looking for data talents to design, build, and enhance data marts and data products in our e-commerce ecosystem. Both Data Marts and Data Products play a key role in facilitating and maximising the effectiveness of data to provide our users better experience with Shopee.

Job Description:

• Own and drive the product roadmap for various data marts and data products supporting both internal and external data users.

• Collaborate closely with various stakeholders to implement product enhancements that fulfill user and business requirements.

• Prioritize user requests and deliver high-quality Product Requirements Documents (PRDs) that clearly outline goals, scope, user scenarios, analytics frameworks, and data logic to meet user needs.

• Work in partnership with other product teams, engineering teams, and project managers to drive feature releases while ensuring quality, speed, and sustainability.

• Promote and increase the usage of data marts and data products among regional and local data users through initiatives such as conducting sharing and training sessions and creating and maintaining user guides.

• Serve as the data domain expert for your portfolio.

Job Requirements:

• Bachelor's Degree in Computer Science 

• At least 3 years of full time product management / technical product management experience 

• Prior experience working with data warehouse or data mart is preferred

• Experience in SQL, creating dashboard using BI tools is preferred

• Excellent analytical, logical thinking, problem solving, stakeholder management, project management, product sense, communication and writing skills

• Ability to work in a dynamic and agile environment

• Energetic, positive attitude and an effective team player

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire an APAC Payments Technology Strategy & Risk Manager for our client in Singapore which is a leading global investment bank.

What you can expect:

The role will sit within ITGPST (International Technology and Global Payments Solutions Technology) APAC Strategy and Innovation function, which works with Application Managers, Enterprise Control functions and COOs across the line of businesses to establish Payments Technology Strategy.

You will oversee the analysis of internal and external change drivers and curating forward looking technology strategy for Payments flows across the region.

What you will do:

• Manage senior stakeholders communication and reporting.
• Analyse current state of technology across payment products for 12 APAC Markets.
• Develop and socialize 3, 5 and 10 year technology strategy articulating change drivers and innovation opportunities.
• Drive risk engagement & management and issue identification;
• Foster the Identify, Escalate, Debate risk culture.
• Assess regulatory (eg MAS, HKMA, CBRC, OJK, RBI, etc) changes impacting technology and operations and drive related risk mitigation program with required stakeholders.
• Identify opportunities for enhancing or streamlining execution of technology management processes; partner across multiple divisions to execute.
• Assist business and process owners with identifying the most significant risks including Audit Issues, Self-Identified Audit Issues, Compliance Identified Audit Issues, Regulatory Issues
• Practice and promote good risk culture and risk management within ITGPST, leading participation in technology strategy activities.

Your background:

• Individual with Banking/Payments domain experience.
• Bachelor’s degree in IT with minimum 5-7 plus years of experience.
• Relevant experience in executing Product Owner or Business Analysis functions within Banking IT/Finance IT domain.
• Knowledge of APAC regulations, payment products & understanding of regulatory risk management preferred.
• Ability to ask right questions, conduct deep dives and communicate with relevant stakeholders are the most important, desired skills.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and theU.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services 

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with ourfull suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

The Software Manager is responsible for leading and governing all software engineering activities within an ICT public sector project in Singapore. This role ensures that software solutions are designed, developed, tested, and maintained in compliance with Singapore Government standards.

Be Part of Our Success 

Software Strategy, Architecture & Governance

• Define the software engineering approach and delivery framework aligned with GovTechguidelines, IM8 policies, and ISO standards.
• Provide leadership over the project's core technology stack, including Microsoft SQLServer databases, C# programming environments, and native Azure cloud services.
• Establish and enforce robust processes for software design, implementation, testing, andconfiguration management aligned with ISO/IEC 12207 and ISO 9001.

Software Design, Integration & Validation

• Lead detailed software design documentation, ensuring strict traceability between requirement and technical architecture
• Oversee complex application integration utilizing REST APIs over HTTP, IBM MQ and IBMApp Connect Enterprise (ACE)
• Govern specialized custom system developments, including custom dispatch rulesengines, operational hubs (AGIL Ops Hub), and voice automation servers
• Conduct technical and architecture design reviews with government stakeholders,agencies and central governance panels.

Software Development Management and Delivery

• Manage full Software Development Lifecycle (SDLC) aligned with GovTech Agile/Hybriddelivery models.
• Oversee day-to-day Software Development Process Group activities, ensuring engineering teams meet sprint/project milestones within scope and budget.
• Coordinate seamlessly with cross-functional teams including cybersecurity, infrastructureand QA to ensure the continuous integration and deployment.

Quality Assurance, Analytics & Reporting

• Define unit testing strategies, secure code scanning practices and enforces overall quality metrics
• Oversee the implementation of Microsoft Power BI to build statistical reporting and dashboard against backend SQL Server databases for performance and operational insights
• Manage defect tracking, root-cause analysis and continuous improvement processes in compliance with ISO 9001.

Safety & Security & Compliance

• Implement secure SDLC practices (DevSecOps) to ensure compliance with IM8, ISO/IEC 27001and GovTech cybersecurity policies.
• Support system safety analysis, vulnerability assessments and mitigation strategies forcritical public safety/ operations components

Stakeholder Management

• Act as the primary software engineering point-of-contact for government agencies,external vendors and internal project leadership.

Qualities We Value

• 8–12+ years of experience in software development and management.
• Experience in Singapore public sector or GovTech projects preferred.
• Good knowledge of ISO standards (ISO 9001, ISO/IEC 27001, ISO/IEC 12207).
• Familiarity with IM8 and government security requirements.
• Experience with Microsoft Power BI for statistical dashboard 

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated. 
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Responsibilities

• Participate in end-to-end projects for system implementation of KYC and AI related system integration with other AML systems

• Lead pre-project planning activities for technical delivery and contribute to architecture and functional specification, delivery plan, technical design, cost estimation, and resource plan

• Communicate complex technical solution to other GTO teams and business users in layman’s terms

• Coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Provide status update related to technical delivery and escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing with quality result

Skills/Requirement

• Minimum degree in IT or computer related subject with a recognized university.

• More than 12 years of working experiences in IT industry

• More than 8 years of experiences in technical project management

• At least 8 years of experience / knowledge in Unix Shell Scripting, Oracle, Java

• At least 8 years of experience in system and software design and UI/UX design

• Preferably experience in implementing or managing KYC/AML project

• Exposure to vendor software: Net Reveal, Detica etc.

• Experience in Hadoop ecosystem and technologies

• Experience in NoSQL database or Big Data

• Experience in Control-M, Git, Jenkins, JIRA

• Experience in SharePoint and Confluence

PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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Location: Outram Road (Tan Boon Liat Building) – Client sites islandwide

Salary & Benefits

• Basic Salary: Up to $7,000
• Transport Allowance: Car: $750/month, Motorcycle: $400/month
• Mobile Phone reimbursement
• AWS & Performance Bonus
• 18 Days Annual Leave
• Birthday Leave
• Comprehensive Medical Insurance

Working Hours

• Monday to Friday, 8:30 AM – 6:00 PM
• Night and weekend work may be required depending on operational needs

Job Summary

The Lead Technical Manager will be responsible for managing a group of Technical Officer for security equipment installation, testing, commissioning and system programming in accordance to required standards.

Job Responsibilities:

• Oversee the end-to-end service and maintenance operations for security systems.
• Serve as the primary point of contact for clients on service and maintenance matters.
• Lead and supervise a team of Technical Officers and service personnel.
• Plan and manage service schedules, resource allocation, milestones, and project deliverables.
• Ensure timely completion of maintenance commitments and service requests.
• Manage client relationships, address concerns, and enhance customer satisfaction.
• Coordinate day-to-day operations and support the team in resolving technical and operational issues.
• Maintain and improve documentation of infrastructure, systems, and operational processes.
• Identify opportunities for process improvements, training, and service enhancement.
• Build and maintain strong technical relationships with existing and prospective customers.
• Set team targets, provide guidance, and support staff development and performance management.
• Communicate effectively with stakeholders to evaluate technical solutions and project requirements.
• Handle customer feedback and complaints professionally.
• Perform other duties as assigned by management.

Job Requirements:

• Minimum 6 years related experience with demonstrable record of success
• Good communicator with excellent coordination skills
• Ability to work with multiple discipline projects
• Committed individual with great initiative and strong problem-solving skills
• Diploma or Degree in Electrical / Mechanical Engineering/Computer Science or its equivalents
• Experience in the Security and CCTV industry and exposure to products and operations will be an added advantage

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

https://www.mci.com.sg/wp-content/uploads/2025/09/MCI-Job-Applicant-Data-Protection-Notice.pdf

Kenneth Isaac Peter
Registration Number: R25127720
MCI Consulting Pte Ltd (EA Licence: 13C6730)

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express, our mission is to elevate the customer experience daily by delivering unparalleled products and services. We are on the lookout for a Manager in the realm of Artificial Intelligence (AI) and Machine Learning (ML), specializing in Natural Language Processing (NLP) and Generative AI. This role is pivotal in advancing our data science capabilities to bolster enterprise-wide initiatives, in collaboration with our Technology, Marketing, Servicing, and Risk departments.

Role Overview:

As a Manager, NLP and Generative AI, you will play a crucial role in the development and implementation of cutting-edge NLP solutions that address significant business challenges. Working closely with cross-functional teams, you will leverage your expertise in NLP to enhance our product offerings and streamline operational processes. Your contributions will directly impact our strategic goals, driving innovation and excellence in customer interactions.

Key Responsibilities:

• Lead the design and development of NLP and Generative AI projects, ensuring alignment with business objectives and scalability across the organization.
• Conduct applied research in NLP to identify and deploy advanced techniques that enhance our data science capabilities, focusing on delivering practical business solutions.
• Foster a culture of innovation by staying abreast of the latest trends in AI and NLP, and actively sharing knowledge and insights to contribute to the collective growth and technical proficiency of the team.
• Manage project timelines, resources, and deliverables using agile methodologies, ensuring efficient progress from conception to deployment.
• Collaborate with the Technology team to integrate NLP solutions into our existing systems and platforms, enhancing functionality and user engagement.

Qualifications:

• Ph.D. degree in a quantitative discipline (e.g., Computer Science, Engineering, Statistics, Mathematics).
• Extensive experience in machine learning, NLP, and Generative AI, with a demonstrated ability to manage projects from inception to completion.
• Proven expertise in applying deep learning and NLP techniques to solve complex problems, with a portfolio of projects that have delivered tangible business outcomes.
• Solid understanding of Large Language Models and practical experience with Generative AI
• Solid understanding of agile project management principles, with experience leading teams and managing projects in a fast-paced environment.
• Excellent communication and leadership skills, with the ability to collaborate effectively with both technical and non-technical teams.
• Strong problem-solving abilities, with a creative and analytical approach to tackling challenges and driving results.