Total 2,254 quality control engineer job vacancies in Information Technology category in Hong Kong

Our client is a prominent data center and ICT services provider based in Singapore. It specializes in offering secure, scalable, and high-performance infrastructure solutions to enterprises, financial institutions, and government agencies.

Job Scope:

• Support Engineers and Senior Engineers in performing maintenance and operational tasks as required.
• Respond to system alarms or faults, analyze patterns, and assist in implementing appropriate corrective measures.
• Monitor and investigate alerts from the Building Management System (BMS) and Environmental Monitoring System (EMS)
• Provide updates on unresolved issues, respond to emergencies, and be available for standby duties.
• Contribute to data center projects and additional or alteration works, including construction activities, equipment installations, and coordination with external contractors to ensure compliance with operational standards and project timelines.
• Assist in both scheduled and emergency maintenance events, and support efforts related to accreditation and certification processes.

Requirements:

• Degree in Electrical/Mechanical Engineering or equivalent
• No experience needed (Training provided)
• Able to commit to 12 hours rotating shift duty

Working Location: Bedok/Woodlands

Salary: Up to $3,800 + AWS + Variable bonus

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Job Description:
Contact 30281 - Cross Island Line

Job Requirements:
1.The RTO shall have minimum three (3) years of relevant experience inutilities diversion, piling and /or having any exposure to mining/Cross Passageconstruction.

2.RTO shall be an diploma in thecivil/structural discipline with qualification accredited Joint AccreditationCommittee (JAC) of IES/ACES as QSS.

Job Summary

We are seeking a hands-on IT System Engineer to join our client's in-house IT team. The successful hire will be manage and support their core IT infrastructure while delivering reliable, responsive end-user support. This role is ideal for a technically versatile professional who enjoys working across systems, networks, and user-facing technologies to ensure smooth day-to-day operations.

Responsibilities:

• Provide 1st-2nd level of support for user technical issues or IT incidents.
• Manage user support issues and change requests pertaining to ERP system.
• Manage and troubleshooting for desktops/laptops, virtualization, network switches, voice over Internet Protocol (VOIP).
• Perform and manage infrastructure patching and update.
• Manage day-to-day operations and provide support for Microsoft 365 and Azure cloud services.
• Administration experience with next-generation endpoint security solutions.
• Deploy, configure, maintain, and troubleshoot IT devices.
• Maintain up-to-date documentation.
• Liaising with vendors for IT procurement.
• Manage onboarding and offboarding process.
• Manage website maintenance and troubleshooting.
• Responsible for IT projects implementation and execution when assigned.
• Ad hoc tasks assigned.

Requirements:

• Bachelor's degree in computer science, business administration or equivalent experience.
• Minimally 2-3 years of working experience in IT support and system administration/ system engineering
• Exposure to corporate/ enterprise IT infrastructure
• Good understanding of Windows environments, Microsoft 365, networking fundamentals, and endpoint management.
• Hands-on and can-do attitude. Willing to learn and think out-of-the-box.
• Good communication skills, problem solving and teamwork skills.
• Able to work under pressure.
• Proactive, dependable and able to work independently.
• No issues with travelling to the West of Singapore for work daily.

Interested applicants who meet the requirements stated above please apply to this post, or send in your resume to yingtan@techgrid.co
We regret that only shortlisted candidates will be contacted.

Job Description

• To participate in the development of a large-scale web application using Microsoft .NET Framework and SQL Server.
• Understands functional requirements from stakeholders and business analysts, and perform impact analysis.
• Develop, unit testing and system integration testing of the application components.
• To support code merging, code compilation and deployment to Development, UAT and Production environments.
• Provide and update software documentation.
• Provide operational support for existing systems by investigating reported issues and resolving them.

Requirements:

• Degree in Computer Science or relevant.
• Minimum 2 years working experience in software development using .NET 4.5, C#, ASP.NET, T-SQL using SQL Server 2012 and onwards.
• Have experience in end-to-end software development life cycle.
• Knowledge in web front-end technologies such as CSS, JavaScript, JQuery, etc.
• Knowledge in code version control process and continuous integration process are required.
• Strong analytic skills and problem-solving skills are required.
• Good interpersonal skills and ability to work in a team-oriented, collaborative environment.
• Good written and verbal communication skills in English.
• Knowledge in Java and Oracle is preferred, but not required.
• Candidates with longer and relevant working experience may be given senior roles.
• Candidates with experience in technical architecting and design may be given lead roles.

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Job description:

• To support the business expansion in ASEAN, Korea and Japan.
• Drive design-ins of thyristors, MOSFETs, IGBTs, diodes, and other power semiconductor devices.
• Collaborate with sales and marketing teams to identify and pursue new business and design-in opportunities.
• Conduct product demonstrations and technical presentations to customers. Propose right devices based on customer's application requirements.
• Provide timely and quality technical support to customers on application and design-related issues.
• Monitor and keep good track record of design-in activities and ensure design-win is achieved.
• Collaborate with Application Engineer team to validate product performance and reliability in customer's applications.
• Initiate and follow up failure analysis when required. Work with internal quality and engineering teams to identify root-cause and countermeasures.
• Contributes to product roadmaps by providing feedback on customer/application requirements and market trends. Work closely with customers and internal teams to develop tailored solutions.
• Conduct technical seminars, product training, and application workshops for distributors, customers and internal teams.

Requirements:

• Diploma or Degree in Electronics/Electrical Engineering, or related field
• Minimum 2 years of experience in Electronics Industry, with good knowledge of power electronics
• Good communication skills in both English and Mandarin (for effective communication with the China team). Able to fully understand customer’s needs and requirements
• This role may require frequent traveling, including international travels

The above information on this description has been designed to indicate the general nature, and level, of the work performed by this position. It is not designed to contain, or be interpreted, as a comprehensive inventory of all duties, responsibilities and qualifications required.

Interested candidates may also apply or write in to CS Chua, EA 12C6130/ R1548619 cschua@hpspartners.com.sg. Shortlisted candidates will be contacted for a discussion.

Job Description

• Responsible for extracting, transforming and loading (ETL) of data generated in various stages of IC Design process (e.g. Physical verification stage).
• Integrate data from EDA tools (Calibre, DRV, ICV, Fusion Compiler, Innovus), design databases (netlist and layout), and workflow systems.
• Develop and optimize data workflows to facilitate data collection for analysis, machine learning and dashboard.
• Ensure data integrity, governance, and security best practices throughout all data engineering processes.
• Monitor job performance and implement automation and alerting for data operations.
• Work with on-prem data platform.
• Collaborate with data analysts and business stakeholders to gather requirements and ensure data quality and availability.

Job Requirements

• Bachelor/Master’s Degree in Electrical/Electronic Engineering or Computer Science
• With min. 3 years of relevant experience in similar industry
• Proficient in EDA tools (Calibre, DRV, Laker, ICV) and familiar with IC Design workflow for design data extraction.
• Proficient in MongoDB, Python or Perl for data processing.
• Strong data analysis, data verification and problem-solving abilities.
• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment.
• Familiar with database system such as Relational Database Management System (MySQL) and Graph database (Neo4j) is a plus.

PERSOLSingapore Pte Ltd • UEN No. 200007268E • EA License No. 01C4394 •EARegistration No. R23117785 (Lok Ding Hann)
By sending us your personal data and curriculum vitae(CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its affiliatesto collect, use and disclose your personal data for the purposes set out in thePrivacy Policy available at https://www.persolsingapore.com/policies. You acknowledge that you have read, understood, and agree with thePrivacy Policy.

Responsibilities:

• Design, develop, and maintain Java applications to meet business and technical requirements.
• Provide expertise in coding, testing, deployment, and support of enterprise applications.
• Collaborate with architects, business analysts, and project managers to ensure timely delivery of robust and secure systems.

Requirement

• Diploma or degree in Computer Science, Information Technology, or related discipline
• At least 1 to 2 years of software development experience
• Experience with Java frameworks and enterprise application development
• Experience in AWS cloud, Springboot and ReactJS is an added preference
• Experience in system analysis, troubleshooting, and performance tuning
• Familiarity with the software development lifecycle (SDLC)

Interested applicants, Please send your updated resume in Word format to hres@itcspl.com

Please indicate Job Code "Java Software Engineer - 101" on email subject

We regret that only shortlisted candidates will be notified.

Bacalso John Bryan Bedayo (Reg No. R1106648)

IT Consultancy & Services Pte Ltd

EA No: 92C5311

Please visit www.itcspl.com to learn more information about ITC

Automation Software Engineer (PLC Programming) – $4,000 to $6,000 + Bonus

Join a leading Singapore-based automation engineering company serving the semiconductor and electronics industries. Be part of a highly technical team that designs and builds advanced automated production systems for global customers.

We are seeking a skilled Automation Software Engineer with strong PLC programming expertise to develop, integrate, and support high-performance control systems from design through commissioning.

Key Responsibilities

• Follow SDLC to develop reliable, maintainable automation software based on user requirements
• Draft functional and detailed design specifications
• Analyse client requirements and define design parameters for automation solutions
• Participate in control system requirement analysis
• Design and update electrical schematics and engineering drawings
• Source electrical components and prepare BOM
• Program PLC and HMI systems (Omron, Mitsubishi, Proface)
• Perform system integration, testing, debugging, and commissioning
• Maintain technical documentation and project records
• Conduct electrical wiring, troubleshooting, and software improvements
• Provide remote and on-site customer support, including overseas assignments
• Ensure project timelines and quality standards are met

Requirements

• Diploma / Degree in Electrical, Electronics, Control, or relevant Engineering field
• 2 years of experience in automation, semiconductor, or manufacturing industry
• Strong PLC and HMI programming skills (Omron, Mitsubishi, Proface)
• Knowledge of motion control, analog, PID, and process control
• Familiar with industrial communication protocols (Modbus, EtherCAT, EIP)
• Ability to read and troubleshoot electrical schematics
• Willing to travel overseas when required

What We Offer

• Basic salary: SGD 4,000 – 6,000
• Variable bonus
• Exposure to advanced automation projects and global clients
• Career growth in a high-tech engineering environment

Working Hours: Monday to Friday, 8:30 AM – 5:30 PM

Work Location: Ang Mo Kio

Responsibilities:

•           Provide Level 2/3 IT network security operations support

•           Respond to incident calls and ensure the SLA to our clients is met

•           Perform changes to the network in-line with the organization’s ChangeManagement processes

•           Ensure compliance to policies, processes and standards, both internal andclients’ organization

•           Prepare network analysis reports, including findings with analysis

•           Participate in regular operations review meetings, including operationalissues, tickets review etc

•           Participate in projects/activities to support improvement initiatives

•           Conduct proper handover from the project team to operations after commissioningof projects.

•           Conduct internal training and/or knowledge transfer to team.

•           Update operations documentation (technical, CMDB, etc).

Requirements:

•           At least 5 years of experience providing network operational and administrationsupporting Cisco products (Routers / Switches/WLAN)

•           Diploma or Degree in Engineering, IT or its related field.

•           Minimum Cisco CCNP certification

•           In-depth knowledge of network routing and switching technologies and protocols

•           Knowledge of network security, load balancing and optimizationtechnologies 

•           Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, PaloAlto/Checkpoint/Fortinet firewall and Splunk is preferred.

•           Ability to work in a multi-cultural team

•           Good communication skills both written and verbal.

•           Ability to prioritise work & multitask

•           Analytical and possess good troubleshooting skills.

•           Willing to work in extended hours and perform standby duty after office hour

We are looking for a curious and motivated Junior Data Management Engineer with foundational experience in machine learning, Computer Vision and GenAI  to join our growing data team. This role is perfect for someone early in their career who is eager to contribute to data engineering tasks while gaining hands-on exposure to machine learning workflows. You'll help ensure data pipelines are optimized for analytics and ML model development, supporting both operational and strategic decision-making. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with multiple stakeholders to identify, diagnose and resolve manufacturing process related problems such as quality excursions, manufacturing excellence and cost improvement. 
• Apply computer vision algorithms to inspect production lines for defects, improve yield, and enhance overall quality control. Leverage techniques such as object detection, image segmentation, and defect localization to identify issues early in the manufacturing process. 
• Build, train, and validate machine learning models to address complex manufacturing challenges, such as defect detection, process optimization, and performance prediction. 
• Able  to deploy trained models into production environments, including APIs, edge devices, or embedded systems. Ensure seamless integration with manufacturing systems and establish real-time monitoring for model performance. 
• Design and develop scalable GenAI applications using LLMs tailored to manufacturing use cases.

We are looking for a Field Application Engineer to join our expanding team. In this role, you will provide onsite technical support for customers’ ventilation system such as Air Handling Units (AHUs), Fan Coil Units (FCUs), Cooling Towers etc.  You will be responsible for ensuring smooth fan operation through analysis, verification and trouble shooting. If you have a passion for the Air-Conditioning and Mechanical Ventilation (ACMV)market, we want to hear from you!

Key Responsibilities:

·      Provide on site technical support for customers, including setup and configuration of AHU/FCU/Cooling Tower fans.

·      Troubleshoot and resolve onsite failures, ensuring minimal downtime for customers.

·      Manage technical and product-related issues while maintaining customer satisfaction.

·      Collaborate with Sales team to reproduce and resolve technical issues effectively.

Job Requirements:

• Nitec/Higher Nitec/Diploma in Engineering (Electrical/Electronics/Mechanical) or equivalent.
• Proficiency with test measurement tools such as power loggers, airflow meters, and pressure sensors.
• Familiarity with HVAC/ACMV systems and fan technologies is advantageous.
• Analytical mindset with problem-solving abilities.
• Strong team player with the ability to work effectively as an individual.
• Willingness to travel regionally when required.
• Fluency in English and Chinese.
• Fresh Grads are welcome to apply.

About Sanmu SG

Sanmu (SG) Pte Ltd, is the Southeast Asia subsidiary of Zhejiang Mingzhen Electric & Electronic Co., Ltd(formerly Wenling Sanmu Electronic Co., Ltd.

Zhejiang Mingzhen, established in1996, is a renowned leader in the manufacturing of ventilation fans globally. Our expertise lies in the production of AC and EC external rotor motors, axial fans, centrifugal fans, duct fans, and more, all distinguished for their exceptional quality and reliability. Our energy-efficient ventilation fans are exported to various regions worldwide, including Europe, America, the Middle East, and Southeast Asia for a wide range of the Air-Conditioning and Mechanical Ventilation (ACMV) applications in buildings.

We embody a culture inspired by artistry and driven by passion, evident in our motto: "Driven by Heart, Inspired by Art." Our cutting-edge production facilities boast advanced production lines and stringent quality control measures, ensuring that our products adhere to the highest standards. Our team of engineers is constantly engaged in pioneering new product developments. Our dedication to progress and innovation guides our journey toward excellence. Upholding core values of management standardisation, faith preservation, excellence pursuit, practicability, and creativity, Sanmu is committed to delivering exceptional air movement solutions to our valued customers and make strides towards a brighter and greener future.

Why Join Sanmu? 

• Be part of a leading manufacturer of ventilation fans with a strong commitment to innovation and sustainability.
• Opportunity to work in a dynamic and growing team, contributing to the expansion of our Southeast Asia operations.
• Great opportunities for career growth and development.

This role offers a great opportunity to work hands-on with applied ACMV technology while delivering impactful solutions to our customers. Join our team and become part of a supportive and innovative work environment where your expertise will drive customer success.

If you are ready to take on this exciting challenge and grow with us, apply now!

The Managed Services Cross Technology Engineer (L3/4) –System advanced engineering role, architecting level, responsible for ensuringa managed service is provided to all clients, to ensure that their ITinfrastructure and systems remain operational. This is done through proactivelymanaging, overseeing, monitoring, investigating, and resolving escalated technicalincidents and problems to ensure the restoration of these services to theclients.

The primary objective of this role is to understand, defineand implement the technical architecture and strategy for the organization'score platforms and or cloud infrastructure. They act as the deepest technicalexpert, building complex, highly resilient systems while leading the resolutionof systemic failures and setting the standard for IaC and automation bestpractices. Serves as the highest escalation point for all complex incidents orsituations. Also proactively review all client requests or tickets and applytechnical process knowledge to provide the clients with almost immediateresolution without breaching service level agreement (SLA).

The Managed Services Cross Technology Engineer (L3/4) –System focuses on forth line support for escalated incidents and requests witha high level of complexity. Ensures contracted Managed Services outcomes aredelivered to the client.

This is a strategic role focusing across various technologydomains such as (but not limited to) Cloud, Security, Networking, Applicationsand / or Collaboration.

This role may also contribute to / support on project workas and when required.

Key Responsibilities:

·       SystemStrategy and Architecture Ownership: Understand and define the technicalvision, standards, and multi-year roadmap for the organization's cloud andplatform infrastructure, ensuring highly scalable and cost-efficient designs.

·       L3/4Technical Authority: Serve as the ultimate systems expert and final escalationpoint for highly complex, cross-platform stability issues, failures, andperformance bottlenecks, leading resolution and comprehensive Root CauseAnalysis (RCA).

·       Advanced IaCDevelopment: Write, audit, and maintain mission-critical Infrastructure as Code(e.g., advanced Terraform modules) and custom platform tools (in Python/Go),driving the standardization of GitOps principles.

·       Resilience& Reliability Engineering (SRE): Architect and implement patterns for faulttolerance, automated failover, and Disaster Recovery (DR). Define and enforcehigh standards for SLOs/SLIs across all platform services.

·       Large-ScaleOrchestration: Design, optimize, and manage complex, multi-tenant Kubernetes(K8s) clusters (including networking, security, and upgrades), treating thecluster itself as the critical product.

·       Governanceand Mentorship: Dictate and enforce system engineering and security standardsacross all CI/CD pipelines and infrastructure codebases, actively mentoringother senior engineers in platform design and engineering excellence.

• Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA.
• Timely and consistent updates of tickets with resolution tasks performed.
• Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner.
• Captures all required and relevant information for immediate resolution.
• Provides forth level support to all escalated incidents, requests and identify the root cause of incidents and problems, respond to tickets where third line engineer teams were unable to fix the problem.
• Shares such knowledge, to resolve issues, document them, and push the knowledge down to other engineers.
• Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues.
• Supports, tracks, and documents change implementation.
• Provides timely escalation of all tickets to management with ensuing updates, where applicable.
• Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks.
• Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices.
• Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments.
• Coaches L1, L2, and L3 teams offering technical expertise and pushing work down to other engineering teams.
• Performs quality audits, covering process, service experience, ticket updates, etc. as required.
• May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines.
• May work on implementing and delivering disaster recovery functions and tests.
• Performs any other related task as required.

Knowledge and Attributes:

• Ability to communicate and work across different cultures and social groups.
• Ability to plan activities and projects well in advance, and takes into account possible changing circumstances.
• Ability to maintain a positive outlook at work.
• Ability to work well in a pressurized environment.
• Ability to work hard and put in longer hours when it is necessary.
• Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
• Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
• Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record.
• Deep technical skills in relevant functions.
• Excellent client service orientation and passion for achieving or exceeding expectations.

Academic Qualifications and Certifications and tools:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• VMware certified Professional: DATA Centre Virtualization.
• VMware Certified Specialist – Cloud Provider.
• VMware Site recovery Manager: Install, Configure, Manage.
• Microsoft Certified: Azure Architect Expert.
• AWS Certified: Solutions Architect Associate.
• Veeam Certified Engineer (VMCE).
• Rubrik Certified Systems Administrator.
• Storage HDS
• VMware VRA
• Ansible
• Opswat, Splunk, Cyberark
• Nvidia AI
• SRE, Devops, Gitlab, Automation
• Containers, etc.

The Data Center Engineer will be responsible for overseeing the daily operations of our data center facilities, ensuring optimal performance, reliability, and security. The ideal candidate will have extensive experience managing data center infrastructure, troubleshooting hardware and network issues, and implementing best practices for environmental and power management.

Key Responsibilities:

• Monitor and maintain data center physical and virtual infrastructure to ensure 99.99% uptime.

• Manage power systems, including UPS, generators, and distribution units.

• Maintain environmental controls such as cooling, humidity, fire suppression, and security systems.

• Troubleshoot and resolve hardware, network, and environmental issues promptly.

• Perform routine inspections, preventive maintenance, and upgrades of data center equipment.

• Coordinate with vendors and internal teams for repairs, upgrades, and capacity planning.

• Develop and update documentation related to data center configurations, procedures, and incident reports.

• Ensure compliance with industry standards, security protocols, and regulatory requirements.

• Assist in disaster recovery planning and implementation.

• Support and mentor junior staff members as needed.

Requirement:

• Minimum 5 years of experience in data center operations, engineering, or related fields.

• Bachelor’s degree/Diploma in Computer Science, Information Technology, Electrical Engineering, or a related field.

• Strong knowledge of data center infrastructure, including power, cooling, and environmental systems.

• Hands-on experience with server hardware, networking equipment, and data center management tools.

• Certifications such as DCCA, CCNA, CompTIA Server+, or equivalent are preferred.

• Excellent troubleshooting, problem-solving, and communication skills.

• Ability to work under pressure and handle emergency situations effectively.

• Knowledge of industry standards and best practices for data center management.

• This is a 24/7 shift-based role located in the North-East region.

• Candidates must be flexible and willing to work on weekends as part of the operational requirements.

Role:
Customer Support Engineer (Semiconductor / Training Provided)

• Singapore Based (Office at Ubi / Site)

• 5 Days work per week (8.30am – 5.30pm + OT (sometime only))

• Entry level from ITE - Electrical & Electronic engineering / Mechanical engineering / Electrical engineering / Electronics engineering / Electronics-mechanical engineering can apply

• Preferably 1 to 2 years in Electronic/Mechanical/Engineering related job + Willing to travel overseas on short notice for service job assignments.

• $3000 negotiable

• Career Progression Opportunities

Job scope

Provide on-site technical service, including installation, maintenance, and troubleshooting of semiconductor equipment at customer’s sites.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Successful candidate must be comfortable with rotation shifts and weekends as and when required.

Responsibilities:

Should focus on day-2-day operations, incident, change management, and user centric troubleshooting.

Operate and continuously improve the organization’s Secure Access Service Edge (SASE)services using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA),ensuring secure, reliable user connectivity and strong policy governance.

• Run day-to-day operations for ZIA (web gateway, SSL inspection, URL filtering, cloud app control, sandbox, DLP , DNS security).

• Run day-to-day operations for ZPA (App Segments, Access Policies, Connector management, posture requirements, policy troubleshooting).

• Monitor service health and user experience; proactively identify trends and recurring issues.

• HandleL2/L3 incident troubleshooting: authentication issues (SSO/SAML),PAC/forwarding issues, tunnel/connector issues, policy blocks, certificate/SSL inspection issues.

• Perform policy administration: create/update rules, exceptions, and change deployments following CAB/ITSM change controls.

• Maintain forwarding architecture: Zscaler Client Connector, GRE/IPsec tunnels, PAC files, forwarding profiles, location configuration, traffic steering.

• Manage integrations: IdP (Azure AD/Entra ID, Okta, ADFS), SIEM (Splunk/QRadar),ticketing (ServiceNow), endpoint tools (Intune/Jamf), MFA.

• Execute routine operational tasks: connector upgrades, certificate updates, location updates, application onboarding to ZPA, user/group updates.

• Work with vendors/TAC; drive cases to closure and implement corrective actions.

• Maintain documentation: runbooks, SOPs, troubleshooting guides, policy standards, onboarding checklists.

• Support audits and compliance: policy reviews, recertification evidence, logging/retention checks. Menlo Web Isolation Maintain allow-list/whitelist for approved URLs/domains based on business justification and security requirements.

• Manage exception lifecycle: approvals, expiry dates, periodic review/cleanup, and recertification evidence.

• Ensure isolation policies align with ZIA policies and do not create conflicting user experience (e.g., bypass vs isolate logic) Site not loading in isolation, rendering issues, broken web apps, file download/upload restrictions, clipboard/printing controls (as applicable)

Any other ad-hoc duties as assigned by supervisor.

Requirements:
Degree in IT or related discipline

Good to have:

• Strong working knowledge of ZIA (SSL inspection, URL filtering, CASB/app control, sandbox, forwarding methods).

• Strong working knowledge of ZPA (connectors, app segments, access policies, posture, authentication flows).

•Troubleshooting across endpoint + network + identity (DNS, TLS cert chains, proxy behavior, SAML/SSO, routing).

•ITSM/change management discipline (ServiceNow/JIRA), documentation habits. Strong knowledge about Zero Trust concepts

•Nice-to-have: SIEM integration, DLP, basic scripting (PowerShell/Python) forops automation.

Interested applicants, please email your resume to Karin Chan Wei Kien

Email: karinchan@recruitexpress.com.sg

CEI Reg No: R1104584

Recruit Express Pte Ltd

UEN: 199601303W

EA Licence No: 99C4599