Total 2,438 qa engineer job vacancies in Information Technology category in Hong Kong

Desktop Support:

• Install, upgrade, support and troubleshoot Windows 10, 11, and Microsoft Office 365, Power App and any other authorised desktop applications

• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorised peripheral equipment

• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment

• Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment

• Customize desktop hardware to meet user specifications and site standards

• Performs work in compliance within specified warranty requirements

• Returns defective equipment/parts to maintenance inventory, documents customer repairs, maintains and restocks assigned parts inventory to insure proper spare parts levels

• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any terminal service client, personal computers (PC) or notebooks that has authorized access to the network

• When the restoration is beyond the scope of the computers, laptops, printers and any other authorised peripheral equipment the Desktop Support Administrator will escalate the issue/problem to proper tier 3 support team member

• Develop trends by monitoring and analysing incoming calls, problems and support requests

Operational:

• Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Administrator

• Provide user data and application recovery

• Use tools and methodologies to load, copy and customize operating system configurations for deployment

• Responsible for tracking hardware and software inventory

• Familiarize end users on basic software, hardware and peripheral device operation

• Works with vendor support contacts to resolve technical issues within the desktop environment

• Escalate issues and involve experts wherever required in order to resolve issues as quickly as possible

• Works with other IT team members regarding new branch builds and upgrades

• Dealing with queries by following departmental procedures for fault resolution

• Operates within, enforces, and suggests modifications and additions to desktop standards and guidelines

• Arranges for and/or prepares equipment for shipping/receiving

• Develop sound understanding of IT operations and related applications and IT systems as well as business related processes and procedures

• Develop technical knowledge of each system within company profile and specialised knowledge of certain nominated areas

• Maintain adequate knowledge of operating systems and application software used to provide a high level of support

• Maintains and consistently demonstrates a general knowledge of company guidelines, processes, practices and procedures

Media Services AV:

• Guarantee the support, management, integrity and quality of the Video and Audio Conferencing infrastructure

• Responsible for proactive monitoring and control of the Video Conference environment, and Incident Management of any issues

• Asset Management of Media Services equipment

• Direct Escalation of issues related to CISCO and Tandberg Infrastructure in the Media Services Estate to CISCO online portal

• Provide in-room white glove services to VIP clients and on standby support to VVIP clients

• Support clients via Remote Video Concierge Support

Experience/Knowledge & Skills:

• Working technical knowledge of current protocols, operating systems and standards

• Ability to operate tools, components and peripheral accessories

• Microsoft Desktop Support Technician an advantage

• Software and Hardware Troubleshooting

• Windows 7/10/11

• Microsoft Office 2016 / M365 support

• VERITAS Enterprise Backup Software

• Working knowledge of SMS, AD, Exchange Server and remote control tools

• Knowledge of all software applications used within the organisation

• Good understanding of various asset classes (Equities, FX, and Fixed Income)

• Understanding of market data systems such as Bloomberg or Refinitiv, AFE

• Able to navigate in Unix and Windows proficiently, experience in reading logs generated by systems processes and in performing level 1 and level 2 troubleshooting

• Knowledge in Unix shell or PowerShell scripting

• Knowledge of FIX and TCP/IP are advantageous but not required. Experience in TIBCO or any middleware is preferred

• Experience of mobile app support iOS or Android

• Experience on ITSM ticketing system i.e. ServiceNOW, Jira, Freshservice

• Capture and input of daily activity

• Follow up of operational issues on DPS

• Monitoring and resolving trade exceptions from the various system flows

• Life cycle event management, system reconciliations, EOD risk

• Experience in supporting Financial Institutions

Requirements:

• Strong customer service and support skills

• Able to deal with executives and can understand their requirements

• Attention to detail

• Strong English communication skills

Responsible for the design and delivery of DeltaV application system on site.

Participate in the development and implementation of Automation solutions in line with S88 standards for the plant.

Creates and maintains applications according to technical design and requirements.

Develop and/or review System Development Life Cycle (SDLC) deliverables, compliant with the site's standards. Determine the processes and data flow that supports the needs of the project.

Design & Develop plan for modifications to be made to the system through working with team in development of systems architecture, specifications, controls strategies, sequence of operations through all stages.

Requirements

Experience in a similar role, ideally in the Pharmaceutical and/or Biotechnology industry.

Emerson DeltaV DCS system experience and DeltaV Batch experience required

Experience in the Designing and commissioning of DeltaV DCS project for GMP manufacturing site.

Technical proficiency on controls systems including familiarity with control panels, networking, panel/field wiring and PLC control systems.

Through understanding of Batch s88 standards (CM, EM, Phases, Recipes, Units etc)

Familiarity with GAMP lifecycle and quality management processes employed in the pharmaceutical sector

Ability to work well in a team environment

Supervise and conduct system testing Factory Acceptance Test (FAT)

Excellent computer skills, proficient in the use of the following Microsoft tools: Excel, SharePoint, Word and PowerPoint.

Excellent communication and customer orientation skills

Good analytical & problem-solving skills

Ensure project Automation Strategy is followed.

Responsibilities:

• Design and implement end-to-end AI solutions using LLMs (e.g., GPT-based or open-source models)
• Build and optimize Retrieval-Augmented Generation (RAG) pipelines for enterprise use cases
• Develop agentic AI systems capable of autonomous reasoning, planning, and task execution
• Architect and deliver goal-based AI platforms with full-stack capabilities (frontend, backend, APIs)
• Integrate AI models into scalable applications using microservices architecture
• Deploy, monitor, and scale AI workloads on AWS (e.g., EC2, S3, Lambda, SageMaker)
• Apply NLP techniques for text processing, semantic search, classification, and summarization
• Work with vector databases (e.g., Pinecone, FAISS, OpenSearch)
• Ensure model performance, reliability, and security in production environments
• Collaborate with cross-functional teams including product, data, and DevOps

Requirements

• 2+ years of experience in AI Engineering, Data Science, Machine Learning, or related fields.
• Hands-on experience in Generative AI,
• Hands on experience in Large Language Models (LLMs)
• Hands on experience in Natural Language Processing (NLP)
• Hands on experience in Python
• Hands on experience in MLOps
• Hands-on experience with cloud platforms such as Azure and AWS.
• Experience building full-stack applications using JavaScript, React, APIs, and SQL databases.
• Familiarity with Agile methodologies, JIRA.
• Experience leading teams and managing stakeholders.
• Strong analytical, problem-solving, and communication skills.

Job ID: 20220

• Location: West
• Working hours: 8.30am - 5.30pm
• Salary: up to $3,800 (Depending on experiences)

Job Description

Develop and deploy full-stack web applications to optimize business processes.

As a system engineer, your primary responsibilities will include user requirement gathering, understanding change request, designing, developing and deploying of web/ application. You have to be proficient in both front and back end coding, meeting user expectation to ensure application are delivered timely.

1) Build and implement web based application that support and address key business challenges

2) Create and execute unit tests to verify code functionality

3) Troubleshoot, debug and resolve software defects

4) Provide technical assistance to legacy software

5) Continuous improvements to existing application for better end user experiences

6) Documentation of end user requirements, design, coding and test scripts

Job Requirement

Possess a degree in Computer science/ Information Technology or equivalent

Experience in manufacturing field will be an added advantage

Basic knowledge on basic VB script, ASP.NET Core

Ability to apply JQuery, High chart JS, JavaScript HTML5, CSS

Basic understanding on Oracle or SQL server database core

Familiar with object-oriented programming technical skills and design principles

SQL knowledge is a must

Skills Required (Good to Have)

Experience with Tableau is advantageous

Project management knowledge

Others

Strong team player with a professional mind-set

Desire for a career in software application

Interested applicants, kindly send your updated resume to Joanne (R21101135) Joanne@pasona.com.sg with the email subject header "Job Application for "20220, Developer Experience/ System Engineer".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Job Description

Responsibilities:

• Design, develop, and maintain automation scripts for functional, regression, and performance testing
• Perform manual testing to validate new features, UI/UX, and system functionality before automation
• Collaborate with development and test teams to understand application/product features and design appropriate test cases (both manual and automated)
• Create and execute manual and automated test plans for web, mobile, and product
• Monitor and maintain the health of the automation suite, ensuring high test coverage and quick execution
• Troubleshoot issues, identify root causes, and provide detailed bug reports to the development team
• Update and maintain testing documentation, including test cases, test plans, and results

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 5+ years of experience in manual and automation testing
• Proficiency in automation frameworks like Selenium, Appium, TestNG, or similar.
• Hands-on experience with programming languages like Java, Python, C#, or JavaScript
• Strong experience in manual testing methodologies, including functional, UI, exploratory, and regression testing
• Experience with testing tools like Katalon, Postman, RestAssured, or SOAPUI.
• Knowledge of test management tools (e.g., JIRA, TestRail).
• Good understanding of Agile/Scrum methodologies
• Knowledge of performance and load testing tools like JMeter or LoadRunner is an advantage
• Proficient in Japanese added advantage

By responding to Yokogawa’s advertisement,consent is considered given to Yokogawa to collect the required personal datafor the purpose of recruitment with expectation that Yokogawa will protectpersonal data with security safeguards that are reasonable and appropriate tothe sensitivity of the personal data, to protect it from unauthorized access,use or disclosure and complies with applicable regulatory requirements withrespect to the retention of personal data.

We regret to inform that only shortlistedcandidates will be notified. 

Yokogawa is an Equal Opportunity Employer.Yokogawa wants a diverse, equitable and inclusive culture.  We willactively recruit, develop, and promote people from a variety of backgrounds whodiffer in terms of experience, knowledge, thinking styles, perspective,cultural background, and socioeconomic status.  We will notdiscriminate based on race, skin color, age, sex, gender identity andexpression, sexual orientation, religion, belief, political opinion,nationality, ethnicity, place of origin, disability, family relations or anyother circumstances.  Yokogawa values differences and enables everyone tobelong, contribute, succeed, and demonstrate their full potential.

Responsibilities:

• In charge of establishing the process and work in the team to implement risk management best practices in projects
• Implement and maintain the office's ISO 13485 and IEC 62304 compliant quality management system processes and procedures across departmental work and projects.
• Responsible in providing guidance and development support to the projects handled
• Taking charge of validating and advising project teams on regulatory, quality and risk requirements
• In charge of implementing and maintaining ISO 13485 and IEC 62304-compliant quality management system processes and procedures
• Responsible in
• In charge of managing project tasks which includes ensuring of timely completion of project milestones and meeting KPIs
• In charge of compliance with quality, regulatory and organisational policies and systems while supporting required record-keeping and documentation.

Requirements:

• Min Degree in Engineering /Science or relevant
• Min 2 years of working experience in QMS, Risk Management and design & development in medical industry
• Experience in ISO13485 /IEC62304 audit is required

To submit your application, please apply online to apply@rn-care.com or call +(65) 6513 5697 for private and confidential discussion.

Your interest will be treated with the strictest of confidence. We regret that only shortlisted candidates will be notified or contacted.

RN Care Pte. Ltd
EA License No: 17C8900

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Designs, analyzes, develops, modifies and evaluates power electronic parts, components, sub-systems, algorithms, or integrated circuitry for electrical/electronic equipment and other hardware systems. Conducts feasibility studies, design margin and validation analyses and empirical testing on new and modified designs. Assists in architecture development and assessment. Evaluates reliability of materials, properties, designs, and techniques used in production. May direct support personnel in the preparation of detailed design, design testing and prototype fabrication.

Management Level Definition:

Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary. Might act as project lead and provide assistance to lower level professionals. Exercises independent judgment and consults with others to determine best method for accomplishing work and achieving objectives.

Responsibilities:

• Responsible in designing and implementing analog and power circuits, conducting design validation test and working cross functionally with other development groups.
• Research and enable innovative solutions for cost, size, power efficiency and reliability, including filing patents and enabling next generation technology.
• Generate design documentations, perform schematic capture, design board layouts, circuit bring-up.
• Solves complex technical issues, owns the technical aspects of assigned responsibility, including investigations and root cause analysis of field escalations.
• Plan and schedule to meet goals, deliverables and deadlines.
• Provides guidance and mentoring to less- experienced staff members.

Education and Experience Required:

• Bachelor's or Master's degree in Electrical Engineering.
• Typically, 4-6 years' experience.

Knowledge and Skills:

• Highly proficient in power electronics and DC/DC converters implementation.
• Strong circuit analysis and synthesis skills.
• Experience with PCA development, analog simulation and debugging tools.
• Excellent understanding of the characteristics of power semiconductors/passives and principles of switching regulators.
• Using empirical analysis, modeling and testing methodologies to validate component, circuit, and hardware designs and thermal/emissions management
• Excellent written and verbal communication and inter-personal skills to enable global and cross-functional engagements.
• Ability to effectively communicate power architecture, design proposals and negotiate options at management levels.

• Well Established Company
• Excellent Welfare and Benefits + Career progression
• Basic $ 4500 to $ 6000 + AWS + VB
• Working location: North-East
• Working Hours: Monday to Friday (8:30am to 5:30pm)
• Must have C / C++

Job Responsibilities:

• Responsible for software prototyping, requirement analysis, design, development, test, system integration and site integration for developed applications
• Design, configuration, test, integration and maintenance of Automation & SCADA Systems and applications
• Provide technical, deployment and commissioning support to Project Teams and Customers
• Maintain and enhance software applications in both functionality
• Provide software support via on-site troubleshooting, testing and tuning of applications, software, network, protocols and communication issues

Requirements:

• Diploma/Degree in Electronics Engineering or Computer Science
• Experienced with two or more languages such as C/C++, C#, Python
• Experienced in at least one scripting language sch as Python, bash, ksh, bat, ps
• Experience in real tome/embedded system
• At least 2-3 years experience in C/C++ and at least 1 full SDLC
• Knowledge/Experience with SCADA protocols, RDBMS, REST, MQTT are desired

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job responsibilities:

• Develop machine learning computer vision applications in object detection, classification, segmentation and recognition for gemstones

• Develop LLM-applications specific to gemstone domain leveraging on latest frameworks

• Conduct User requirements, scope the AI/computer-vision project and prepare documents to define nature of dataset required for machine-learning model training 

• Work collaboratively with an entrepreneurial team of IOT-product engineers, machine learning & data scientist and software engineers, both in-house or Vendors, to successfully develop and deploy a cutting-edge solution

• Develop a comprehensive MLOps environment to manage the entire lifecycle and pipeline of machine learning projects, as well as maintain a well-documented code repository

• Conduct research and product development projects using internal gatekeeping process, prepare project and user requirements specifications, execute experiments and investigations, document and report findings, communicate to key stakeholders, and handover to downstream teams

• Execute the necessary data preparation & pre-processing, AI-model building, testing, validation and deployment to ensure reliable and scalable AI solution

Requirements:

• Bachelor’s or master’s degree in computer science, data science, artificial intelligence or related engineering fields.

• Minimum 3 to 5 years of proven experience in developing ML/DL architectures to solve real-world computer vision problems

• Strong proficiency in Python with hands-on experience in mainstream deep learning frameworks (PyTorch and TensorFlow) and their associated computer vision libraries (e.g., OpenCV, torchvision, timm, Hugging Face Transformers)

• Experience in computer vision with OpenCV and modern deep learning architectures, with a strong emphasis on Vision Transformer (ViT)-based models (e.g., DETR, DINOv2, SAM) and vision–language foundation models such as CLIP and its variants (SigLIP, BLIP); working knowledge of contrastive learning, self-supervised pre-training, and few-shot / zero-shot adaptation for downstream tasks including detection, segmentation, classification, and retrieval

• In-depth understanding of digital image processing, image transformation techniques, real-time image analytics and feature extraction in computer vision

• Experience in large-scale image data processing and architecting of data pipelines

• Possess data storytelling, information visualisation and technical writing skills

• Excellent research and problem-solving abilities, whilst maintaining curiosity about new things and enthusiasm to learn and share latest methods/techniques within the team

• Hands-on experience with cloud platforms (AWS, GCP) and modern backend/serving stacks (FastAPI, Redis, Docker) for end-to-end AI model development, deployment, and scalable inference

• Hands-on proficiency with modern AI coding agents (e.g., Claude Code, Cursor, GitHub Copilot), including their extensibility features such as Skills, Plugins, sub-agents and MCP integrations; strong prompt-engineering skills and the ability to leverage AI-assisted development workflows productively in day-to-day engineering tasks

• Command good communication and collaboration skills, with a strong sense of responsibility, integrity and reliability

Product area

Whether it is paying online with Autofill, using tap and pay in stores, or using the Google Pay app, the Payments team at Google is focused on making payments simple, seamless, and secure. In addition to consumer payment technologies, the Payments team also powers the money movement between Google and its consumers and businesses.

Job description

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

Additional job description

The team mission is to provide users with a digital version of their real-world identity that they can use offline and online as a replacement for physical identity cards. We use International Organization for Standardization (ISO) and OpenId standards to allow governments to provision identity credentials to Google Wallet, and then present these credentials to interested parties.

Qualifications

Job responsibilities

• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
  
• Contribute to the development of features within Google Mobile Services (GMS) Core, in modules related to payments, tap-and-pay, and mobile document storage.
  
• Engage in the full software development lifecycle, from concept and design to testing, release, and monitoring.
  
• Write code in Java or Kotlin for the Android platform. Troubleshoot and debug issues across the stack.
  
• Collaborate with Product Managers, User Experience (UX) Designers, and other Engineering teams across Wallet, Android, and Google to define and implement user-facing features.
  

Minimum qualifications

• Bachelor’s degree or equivalent practical experience.
  
• 2 years of experience with software programming in Java or Kotlin.
• 2 years of experience with Android application development.
  
• 1 year of experience building software for data privacy or identity management.

Preferred qualifications

• Master's degree or PhD in Computer Science, or a related technical field.
• 2 years of experience with data structures and algorithms.
• Experience with digital credentials and their associated standards.
• Experience developing accessible technologies.

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Software Engineer
• Working Location: Redhill (Near to the MRT)
• Working Hours: 5 days a week (Flexi Hours)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent

Key Responsibilities

• Develop application software throughout the full software development lifecycle, including analysis, design, coding, testing, and maintenance.
• Focus on C++ development and object-oriented design.
• Troubleshoot and resolve software issues, and support systems involving electronics or mechanical components.
• Follow best practices and use programming languages and APIs effectively to deliver reliable software solutions.

APPLY NOW!!!

• Degree in Electronics, Electrical, Computer Engineering, or Computer Science.
• Minimum 2 years of relevant experience.
• Strong C++ programming skills
• Solid understanding of Object-Oriented Programming (OOP) principles.
• Experience in Linux environments is a plus.
• Exposure to software development for electronics or embedded systems.
• Proven ability to deliver quality software or contribute to successful projects.
• Experience in AI-assisted development is a bonus.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84739 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Description :

· Optimize applications by integrating new technologies and performing upgrades

· Contribute to managing User Acceptance Test (UAT) and demonstrating prototypes and completed applications

· Generate ideas for software innovation based on market trends

· Document development processes, procedures and application version histories

· Keep up with advancements in application engineering and new technologies

· Proficient in developing and coding systems and applications (e.g Church Management System, Event Management, Campus Administration Management System, and others as needed), as well as utilizing the latest web and mobile technologies.

· Organize and plan project tasks and schedules

· Communicate project status to stakeholders and key project participants

· Liaise with event committee members for event requirements of the Church

· Assist in outline workflow diagram during requirement gathering

Job Requirements:

· Educational Qualifications

o Degree in IT, Computer Science, Software Engineering, or related field (or equivalent experience)

· Experience

o Minimum 3 years in application development, deployment, and support

· Skills/Qualifications

o Proficient in programming languages (e.g. Java, .NET, Python, PHP)

o Knowledge of databases and APIs

o Familiarity with cloud platforms (Azure)

o Strong problem-solving skills

o Good communication skills and ability to work in cross-functional teams

· Others:

o Self-motivated, adaptable, and able to work under pressure

o A strong desire to serve and alignment with the purpose and direction of the Church.

• Well Established Company (System Integrator – Engineering Solution Provider)

• Salary Range: $4500 to $6500 + AWS + VB

• Excellent Welfare and Benefits + Career progression

• Working location: North-east

• Working hours: 8:30am – 5:30pm (Monday to Friday)
  

Responsibilities:

• System configuration, administration and maintenance support

• Provide technical proposals and deliver with quality standards and deadlines

• Provide technical guidance and expertise to the team, assisting with problem-solving and decision-making

• Participate in Cybersecurity Risk Assessment, hardening and VAPT (Vulnerability Assessment and Penetration Testing)

• Setup and configure for Network, Firewall and Switches

• Perform system cybersecurity hardening, verification and cybersecurity assessment test and VAPT
  

Requirements:

• Degree in Computer Science, Information Technology, Cybersecurity Operation or relevant disciplines

• Proficient with Cybersecurity principles

• Good understanding of cybersecurity hardening methodologies. scripting and tools

• Be familiar with Windows/Linux OS and have hands-on experience with Windows/Linux OS hardening and MS SQL Server hardening\

• Has knowledge in TCP/IP network switch and routing, CCNA, CISSP, Security+, CISA certified will be a plus
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities:

·       Lead the technical planning and delivery of IT infrastructure projects including system upgrades, migrations, new deployments and vendor coordination.

·       Drive continuous improvement of IT infrastructure across servers, networks and cloud platforms to enhance reliability, performance, security and scalability.

·       Serve as the escalation point for complex IT infrastructure issues, and provide hands-on technical guidance and mentoring to Systems Engineers.

·       Partner with departments and ministries to deliver the IT infrastructure needed for high-demand and large-scale church initiatives and events.

·       Support colleagues with day-to-day IT requests and work closely with vendors to ensure routine maintenance, deployments and system upkeep are carried out well.

Skills/Qualifications

o  Experience in Windows Server OS, virtualisation platforms (e.g., Nutanix), and cloud environments (Microsoft Azure, Microsoft 365 or AWS), including infrastructure and cloud platform architecture design.

o  Strong knowledge of networking fundamentals including routing, switching, VLANs, firewalls and VPN — familiarity with cloud-managed networking platforms like Cisco Meraki and web security tools like Cloudflare.

o  Experience in infrastructure security including OS and network hardening, patch management, vulnerability remediation and endpoint protection like CrowdStrike.

o  Experience implementing backup, disaster recovery and cloud storage solutions, including recovery planning, testing anddocumentation.

o  Core IT infrastructure services including Active Directory, DNS, DHCP, enterprise email platforms, and storage technologies suchas SAN and NAS.

o   Strong analytical and troubleshooting skills, good communication with both technical and non-technical colleagues, and a collaborative, service-oriented approach to work.

* Partner with software engineers and other functions to understand objectives for

development delivery efficiency and system resiliency, helping them articulate how specific

technical capabilities and best practices will achieve key business outcomes.

* Conduct comprehensive assessments of Agency's existing technical landscapes, workflows,

and processes to identify inefficiencies, pain points, and gaps that hinder their goals.

* Collaborate with Agency to identify the most relevant practices (e.g., CI/CD, SRE) for using Core

Engineering Products in achieving their goals, considering unique needs and industry best

practices.

* Develop transition roadmaps that outline a clear path from the current state to the desired

future state, including the adoption of recommended tools and processes.

* Explain complex concepts clearly to various Agency stakeholders, providing actionable

recommendations for improving workflows and addressing their challenges, and providing

supporting diagrams as needed.

* Support Agency with proof of concept (POC) initiatives to validate solutions, offering hands-on

assistance during early implementation phases to enable smooth transitions to full-scale

rollouts.

* Collaborate closely with fellow Software Engineers to exchange insights, share tools and

scripts, and foster a collaborative environment that supports continuous improvement and knowledge sharing.

What we are looking for:

* 6+ years in an individual contributor software engineering role.

* Experience with NodeJs with TypeScript.

* Experience with one or more of Cloud Service Providers such as AWS, Azure, or GCP.

* Experience building cron jobs and scripts to run batchjobs.

* Experience with streaming data.

* Strong track record of successful large-scale partner solution implementations, preferably in complex enterprise environments