Total 2,345 operations engineer job vacancies in Information Technology category in Hong Kong

Get to Know the Team

The DevTools Team builds and hosts internal platforms that help thousands of Grab engineers measure, monitor, and improve how they build software. Our flagship product, Engineering 360, is Grab's unified metrics platform — the single place where engineering leaders and individual engineers track productivity, code quality, system stability, and DORA signals across the company.

Get to Know the Role

We are seeking a Full Stack Developer Intern to work closely with our development team on building and maintaining Engineering 360 and related internal platforms. As part of this role, you will be exposed to both front-end and back-end development. Our tech stack includes React and JavaScript/TypeScript in Front-end, and Golang on the Backend. Apart from this, you will also be exposed to managing and building data streams and pipelines that power engineering metrics across Grab.

This is a fully onsite role, that will be based in our office at Petaling Jaya

The Critical Tasks You Will Perform

• You will work with the development team to build and maintain our internal engineering platforms.
• You will participate in the full software development lifecycle, from requirements gathering to deployment and maintenance. We follow an agile methodology with a 2-week Sprint.
• You will write clean, maintainable, and efficient code.
• You will troubleshoot and debug web applications and data pipelines.
• You will participate in code reviews and provide constructive feedback to other team members.

• Requirements Analysis and Design - • Attend and contribute to discussions and backlog refinement. • Translates functional requirements into technical requirements. • Contribute ideas and estimates of tasks and risks in alignment with process and team standards. • Proactively contributes ideas for technical design.
• Development - • Implement correct, performant and reliable code on schedule • Investigate and fix defects. • Define and create automated tests at all levels. • Run the automated test suite, analyzing and triaging the test results. • Ensure that code created is of the required quality standards.
• Test Automation & DevOps - • Implement test automation script and pipeline. • Maintain and monitor the result of the automation • Improve test automation whenever possible. • Implement devops change to support product and test pipeline development.
• Deployment - • Provide support to implement and operations teams to install/upgrade and maintain delivery environments • Support developing and maintaining CI/CD pipelines Agile Teamwork - • Participate actively in all Agile meetings • Collaborate with teammates effectively to achieve the team's goals and objectives. • Provide constructive feedback as part of the established performance review process. • Support and coach more junior team members.

Get to Know the Team

The ACE team is responsible for all of food, mart, dine out and reservation business. We use a microservice architecture in backend, and frontend tech stack use including (iOS, ADR, Flutter and Web). We often do platform abstraction to support our new our requirements to go online faster.

Get to Know the Role

This role is for supermarket product testing and is required because we are supporting our fast-growing business. You will report to the QA Engineering Manager II and be based at Petaling Jaya, Malaysia.

The Critical Tasks You Will Perform

• You will define test plans, test specifications, test suites, test cases and proposed tools for functional, security and performance testing
• You will understand the product/feature in-depth from the end-user point of view and the underlying implementation.
• You will work with the Product Manager, Frontend, and Backend developers to understand the feature and the implementation to build feature tests and impacted feature test cases.
• You will debug failed test cases by analyzing logs and API responses and report bugs with details. Follow-up on bugs to closure.
• You will maintain UI (Web, Mobile app) and API automation suites. Debug and correct script and data issues in automation suites.
• You will understand automation framework and add automation test cases for the new features and regression test cases

• Be the technical expert of InsiderSecurity solutions for our users.
• Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.
• Advise customers on the deployment architecture and best practices for our products.
• Deploy and configure our solutions in customer data centers or cloud environments.
• Develop and configure use cases to meet user's needs.
• Diagnose and troubleshoot technical issues.
• Support the sales team by conducting technical sales demos and answering technical inquiries during sales.
• Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry.
• Guide junior application engineers on technical matters.

• At least 3 years experience in system administration, cloud administration or IT networking.
• Diploma or Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
• Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).
• Experienced with networking.
• Experienced with Python or other high-level programming languages.
• Familiarity with Bash scripting.
• Familiarity with database administration and SQL is a plus.
• Prior experience as an application field engineer or a customer success engineer is an advantage.
• Excellent problem-solving skills and keen attention to detail.
• Good communication and presentation skills.
• Ability to excel in a collaborative team setting.
• Must be a Malaysia resident.

• Engage in impactful work aimed at addressing significant cybersecurity challenges.
• Chalk up valuable experience and insights within the cybersecurity industry.
• Receive a competitive salary package.
• Annual flexi benefits and reimbursement for health screening expenses.
• Enjoy 18 days of annual leave, with increments based on years of service.
• Modern and convenient office at KL Eco City, Mercu 2 - just a short walk from Abdullah Hukum LRT/KTM station and directly connected to Mid Valley Megamall.

Act as point of contact from Operations to internal Client Ops and Customer Success Leaders commercial leaders (including the Country MD / external clients where applicable) to lead and drive the operational delivery of our client offering. Leads a team of country functional managers. 

Client Solutioning 

• Advocate" of Operations, to provide solutions that meet the client's needs and which are at the same time cost-effective and technically sustainable.
• Responsible for making decisions on behalf of operations for the country. 
• Has breadth of Operations E2E knowledge regarding the production processes and client knowledge to be able to handle discussions with client Ops in regard to possibilities and limitations of Nielsen solutions 
• Accountable for the agreed service level (quality, allocation of data) to be satisfied / surpassed, and the commitment to the client to be satisfied/ exceeded. 
• Drives Operation Processes with Quality and On time Delivery as per Global KPIs 
• Drives Standardization and Harmonization of processes across the region as per Global SOPs  
• Delivers on Global Productivity targets including RUN and other Global initiatives 

Team Management 

• Plans and controls resource allocation to optimize the “operations service” to clients 
• Manages initiatives to deliver efficiency and productivity to the company 
• Expected to coach and develop the team, monitor individual performances and identify talents or low performers 
• Acts as an escalation point for the country team and constantly reviews and assesses team's KPIs periodically 
• Meets clients to conduct client health check on operations 

About the Role

We are looking for a passionate Android Engineering Intern to join our mobile team. You will work alongside experienced engineers to build, test, and ship features that impact our users. This is a hands-on role where you will write real code, participate in code reviews, and learn how to build scalable mobile applications in a fast-paced environment.

What You'll Do

• Develop and maintain features for our Android application using Kotlin (and Java).
• Collaborate with engineers, designers, and product managers to understand requirements and deliver high-quality user experiences.
• Write clean, testable code and participate in peer code reviews.
• Help identify and fix bugs to improve application performance and stability.
• Participate in team agile processes, including daily stand-ups and sprint planning.

About the Role

We are looking for a passionate iOS Engineering Intern to join our mobile team. You will work alongside experienced engineers to build, test, and ship features that impact our users. This is a hands-on role where you will write real code, participate in code reviews, and learn how to build scalable mobile applications in a fast-paced environment.

What You'll Do

• Develop and maintain features for our iOS application using Swift.
• Collaborate with engineers, designers, and product managers to understand requirements and deliver high-quality user experiences.
• Write clean, testable code and participate in peer code reviews.
• Help identify and fix bugs to improve application performance and stability.
• Participate in team agile processes, including daily stand-ups and sprint planning.

Nice to Have

• Personal iOS projects, apps published on the App Store, or contributions to open-source projects.
• Familiarity with modern iOS architectures (e.g., MVVM, VIPER, RIB).
• Exposure to unit/UI testing or CI/CD pipelines.

Get to Know the Team

Grab's Integrity team is continuously improving our platforms. We process thousands of bookings a day and see hundreds of millions of traffic data per month. Our goal is to deliver mechanisms that provide user protection while minimizing user friction. See more what the team has launched at https://www.grab.com/my/about/trust-and-safety.

The Critical Tasks You Will Perform

• You will work with the engineering teams to design and write code and technical documentations to build reusable software components for the Grab platform
• You will participate in code and design reviews, share knowledge, tips and tricks, and generally help out with different teams
• You will take ownership of projects and work with the Product, Design, Mobile and Backend teams to build consumer and partner facing new products, platforms and features
• You will monitor the performance of the live apps and improve them on both code and experience level

Get to Know the Team

Grab's Integrity team is continuously improving our platforms. We process thousands of bookings a day and see hundreds of millions of traffic data per month. Our goal is to deliver mechanisms that provide user protection while minimizing user friction. See more what the team has launched at https://www.grab.com/my/about/trust-and-safety.

The Critical Tasks You Will Perform

• You will work with the engineering teams to design and write code and technical documentations to build reusable software components for the Grab platform
• You will participate in code and design reviews, share knowledge, tips and tricks, and generally help out with different teams
• You will take ownership of projects and work with the Product, Design, Mobile and Backend teams to build consumer and partner facing new products, platforms and features
• You will monitor the performance of the live apps and improve them on both code and experience level

About the job   

• Acts as point-of contact for Input Operations processes  
• Act as secondary point of contact in the absence of team lead in managing E2E operational queries and deliverables  
• Act as the SPOC for all the queries/data investigations and managing the internal stakeholders on the assigned queries 

Responsibilities  

• 1st function IV - Input Validation level, Production flow, what kind of validation, overall flow of the production, how functions coordinate each other  
• Database management system - understanding; can see a broader picture of the function  
• Get data from different sources, data handling, data evaluation, data analytics  
• Data Production process, reports  
• what kind of output that needs to be impacted from the input approach  
• 60%/ 70% system knowledge; 40%/ 30% analytics  
• Focus on IV - should see a broader level, what can foresee/ view on data  
• In-house system/ execution system  
• Project implementation, research - getting input from RMS or different sources, data validation  

What are we looking for?

A Senior Software Engineer who has solid experience working with microservices architecture, is passionate about technology, commits to engineering best practices, and loves challenges and problem solving! You will develop back-end solutions based on requirements from the product managers, write tests such as unit tests, integration tests, and ensure that we are keeping our documentation up to date. Mentoring junior team members will also be a key part of your role, making impact every possible way.

This is a full-time role reporting to the Tech Lead.

Core Responsibilities:

• Write high quality, testable and efficient code
• Create and maintain our CI/CD pipeline
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions
• Conduct regular code reviews, ensuring adherence to best practices and high-quality standards
• Provide technical guidance and mentorship to junior team members
• Test and troubleshoot software; identify and resolve issues in a timely and efficient manner
• Keep documentation accurate and up to date

Key Requirements:

• 6 years minimum working experience in software engineering
• Strong proficiency with Typescript, Go, frameworks available for it such as Node.Js
• Mastery of Agile methodology, microservices architecture, gRPC, containers, and Kubernetes is highly desirable
• Experience working on cloud based technologies associated with Azure / AWS / GCP
• Strong analytical skills, creative, detail oriented, and solid problem-solving skills
• Ability to learn and work on new technologies or topics fast
• Ability to work independently and as a team player
• Excellent verbal and written English communication skills
• Must have the authorisation to work in Malaysia ** **Note: This position does not offer visa sponsorship
• Able to working in the KL office (KL Eco City) 3 days a week

What do we offer?

You will work with a team of world-class fintech and payments veterans to shape up the future of payments, and will also have:

• Excellent growth opportunities in global payment services technology
• Flexible and collaborative work environment
• Competitive salary
• Employee Stock Options plan
• Discretionary performance bonus
• Medical insurance and wellness flexible spending fund
• Laptop and accessories

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

About This Role

EPOS is looking for a Technical Specialist to join our Operations team and support both internal office functions and external technical deployments. This is a hands-on, multi-faceted role where you’ll be involved in project rollouts (especially POS systems), network-related troubleshooting, and supporting our overseas intern technician team.

You’ll play a key role in ensuring smooth technical operations, while also acting as a bridge between the intern team and clients when required. The ideal candidate is tech-savvy, resourceful, and enjoys both fieldwork and office-based responsibilities.

Technical Deployment & Field Support

• Execute technical deployments and rollouts for POS systems and other related projects.
• Troubleshoot and resolve on-site technical issues, including basic hardware and network problems.
• Perform IP configuration, hardware setup, and ensure smooth handover of deployed systems.
• Provide client support during deployments and act as a point of escalation for advanced issues.

Intern Supervision & Client Communication

• Support, guide, and mentor deployed intern technicians during their daily tasks.
• Represent the intern team in client interactions, resolving service concerns and ensuring communication clarity.
• Maintain accurate documentation and report deployment or support-related issues as needed.

Office Operations & Ad-Hoc Duties

• Assist with internal office technical needs, including basic maintenance
• Procure necessary tools or office items for team operations
• Support broader operations projects and contribute to workflow and process improvements.

Requirements

• You have basic to intermediate knowledge of Windows OS and Android systems.
• You’re familiar with Microsoft Excel for tracking, documentation, or data organization.
• You have a working understanding of IP networking, hardware setup, and basic troubleshooting.
• You’re a clear communicator, both verbally and in writing, and can explain technical concepts simply.
• You’re proactive, independent, and organized with good time management skills.
• You enjoy solving problems and can adapt quickly in dynamic environments.

App Store Operations Executive – Job Description

An App Store Operations Executive is responsible for managing the day-to-day operations of mobile apps on platforms such as the Apple App Store and Google Play Store. The main goal of this role is to ensure that apps are properly published, updated, optimised, and compliant with platform guidelines while maintaining smooth app performance and visibility.

In this role, you will handle the process of uploading and managing app releases. This includes preparing app builds, submitting updates to app stores, and ensuring that all required information such as descriptions, screenshots, and metadata are accurate and up to date. You will also coordinate with developers and product teams to ensure timely and successful app launches.

A key responsibility is to monitor app store performance, including downloads, ratings, rankings, and user feedback. You will track how the app is performing in the store and identify opportunities to improve visibility and engagement. This may include suggesting improvements to app titles, descriptions, keywords, or visuals to help increase discoverability.

Another important part of the role is ensuring compliance with app store guidelines. You will check that the app meets all technical and policy requirements before submission to avoid rejections or delays. This includes reviewing content, permissions, and update notes to ensure everything follows platform rules.

The App Store Operations Executive also manages app listings and ensures they are regularly updated. This involves updating promotional content, managing seasonal changes, and ensuring all information reflects the latest version of the app.

You will also assist in troubleshooting app submission issues, such as rejected builds or technical errors during the upload process. Working closely with developers and support teams is important to resolve these issues quickly.

In addition, you may prepare simple reports on app store performance, including trends in downloads, user ratings, and overall app visibility. These insights help guide marketing and product decisions.

Attention to detail is very important in this role, as small errors in app listings or submissions can affect app approval and performance. Good organisation and communication skills are also essential when coordinating between different teams.

Basic understanding of mobile apps, app store guidelines, and digital operations is helpful. Familiarity with spreadsheets or basic analytics tools is an advantage.

This role is suitable for individuals who are organised, detail-oriented, and interested in mobile app ecosystems and digital operations. It can be performed remotely or in an office environment depending on the company.

Job Summary

Review gaming app updates to ensure compliance with monetization and in-app purchase policies. Collaborate effectively with developers to support smooth app operations and quality assurance.

Responsibilities

• Evaluate gaming app updates for compliance before submission to ensure adherence to platform standards
• Verify monetization features and in-app purchases meet regulatory and company policy requirements
• Communicate clearly with developers to resolve issues and facilitate timely app releases
• Apply experience in app operations or quality assurance to identify and address potential risks or defects

Preferred competencies and qualifications

• Demonstrated interest in gaming apps to understand user experience and industry trends
• Prior experience in app operations or quality assurance to support quality control processes

Other Information

• Salary: SGD 4,200 – 6,800/month

Job Summary

Support app updates and rollout checks while monitoring app ratings and crash reports. Collaborate with QA and product teams to ensure smooth app performance and user satisfaction.

Responsibilities

• Perform checks during app updates and rollouts to ensure successful deployment and functionality
• Monitor app ratings and analyze crash reports to identify issues affecting user experience
• Collaborate with QA and product teams to communicate findings and support app improvements
• Apply basic knowledge of mobile apps to troubleshoot and support app performance

Preferred competencies and qualifications

• Entry to mid-level experience in mobile app support or related roles
• Basic understanding of mobile app functionality and user experience

Other Information

• Salary: SGD 3,500 – 5,500/month