Total 2,627 operations engineer job vacancies in Information Technology category in Hong Kong

部門：公司/合規

報告對象：營運長/管理階層

職位概述

該職位適合以下背景的候選人：

• 雲端供應商/雲端經銷商/MSP環境
• AWS/GCP/Azure 維運背景
• 網際網路/SaaS/主機/科技相關營運環境

我們正在尋找：

• 2-3年營運經驗
• 熟悉雲端帳戶操作、計費、發票、客戶協調或供應商運營
• 強烈的責任感和主人翁意識
• 能夠同時處理多項任務，並適應快節奏的工作環境。
• 良好的溝通協調能力
• 領導潛質是一項優勢

學術成績並非我們的首要目標。我們更看重：

• 工作態度
• 執行能力
• 穩定
• 學習和適應能力

請推薦以下候選人：

• 動手實踐
• 在處理營運事務方面成熟穩重
• 願意長期發展
• 能夠適應結構化且不斷變化的工作環境。

* 我們不需要只有行政/客服經驗而沒有營運管理能力的人員。

* 應徵者必須具備雲端營運經驗，包括客戶管理、計費、激勵計畫和領導能力（加分項）

申請連結：https://jobs.persolmalaysia.com/detail/39002?apply_id=39002&utm_source=jobstore&utm_medium=sponsored

聯絡信箱：jiayi.neoh@persolapac.com

好處：

A. 彈性福利計畫（自 2026 年 1 月 1 日起生效）

• 每位符合資格的員工每年稅後預算為 3,000 令吉
• 可在五大類別中進行客製化：
• 健康與醫療保健
• 學習與發展
• 運動與健身
• 家庭與生活方式
• 工作效率與通勤
• 試用期滿合格後即可取得。

B. 混合工作福利

• 業務拓展職位：確認後可完全遠距辦公
• 解決方案架構師、技術客戶經理、營運專家、雲端營運團隊負責人、合規主管/合規專家：
• 確認後：4 天辦公室辦公 + 1 天遠距辦公
• 一年以上表現優異（B+級）：每週3天在辦公室辦公，2天遠距辦公
• 亮點：結構化的靈活性、工作與生活的平衡以及基於績效的晉升。

C. 其他福利

• 彈性的打卡時間
• 年假：14天（第1-5年），20天（第6年及以後）
• 醫療保險（門診和住院）
• 清晰的職涯發展路徑與晉昇機會
• 辦公室距離公共交通站點步行僅需 10 分鐘。

Department:Corporate / Compliance

Reporting To:COO / Management

Job Summary

This role is suitable for candidates from:

• Cloud vendors / cloud resellers / MSP environments
• AWS / GCP / Azure operational background
• Internet / SaaS / hosting / tech-related operational environments

What we are looking for:

• 2–3 years of operational experience
• Familiar with cloud account operations, billing, invoices, customer coordination, or vendor operations
• Strong sense of responsibility and ownership
• Able to multitask and work in a fast-paced environment
• Good communication and coordination skills
• Leadership potential is a plus

Academic results are not our main priority. We value:

• Working attitude
• Execution capability
• Stability
• Ability to learn and adapt

Please share candidates who are:

• Hands-on
• Mature in handling operational matters
• Willing to grow long term
• Comfortable working in a structured and evolving environment

* We are not looking for purely administrative/customer service profiles without operational ownership.

* Candidate must have experience in cloud operation that involves in customer management, billing, incentive program and leadership skill (bonus)

Apply Link: https://jobs.persolmalaysia.com/detail/39002?apply_id=39002&utm_source=jobstore&utm_medium=sponsored

Contact Email: jiayi.neoh@persolapac.com

Benefits:

A. FlexiBenefit Program (Effective Jan 1, 2026)

• Annual post-tax budget of RM 3,000 per eligible employee
• Customizable across five categories:
• Health & Medical Wellness
• Learning & Development
• Sports & Fitness
• Family & Lifestyle
• Work Efficiency & Commuting
• Available upon successful probation completion.

B. Hybrid Work Benefit

• Business Development roles: Fully remote upon confirmation
• Solution Architects, Technical Account Managers, Operation Specialist, Cloud Operations Team Lead , Compliance Executive / Compliance Specialist :
• Upon confirmation: 4 days in-office + 1 remote day
• After 1 year + strong performance (Grade B+): 3 days in-office + 2 remote days
• Highlights: Structured flexibility, work-life balance, and performance-based progression.

C. Additional Benefits

• Flexible clock-in time
• Annual Leave: 14 days (years 1–5), 20 days (year 6 onward)
• Medical insurance (outpatient & hospitalization)
• Clear career progression & promotion opportunities
• Office within a 10-minute walk from public transportation

About the Role

Drive AI-driven automation and intelligent reporting across Finance and Operations to streamline and automate reporting processes.

This role focuses on reducing manual work, improving reporting speed, and enhancing data accuracy, enabling the business to make faster and better decisions.

This role requires a high level of integrity, as it involves handling sensitive financial data and supporting business-critical decision-making processes.

Key Responsibilities:

1) Reporting & Process Automation (Priority Focus)

• Automate weekly and monthly finance reports
• Eliminate manual Excel consolidation and repetitive tasks
• Develop standardized and scalable reporting templates

2) Data Management & Pipeline Development

• Extract and transform data from ERP and internal systems
• Ensure data accuracy, consistency, and integrity
• Build and maintain structured datasets for reporting and analytics

3) Dashboard & Visualization

• Develop interactive dashboards (e.g. Power BI / Tableau)
• Enable management to access near real-time insights
• Improve visibility of key KPIs (sales, cost, margin, etc.)

4) AI & Advanced Analytics (Progressive Implementation)

• Develop and deploy AI/ML models for:
• Forecasting (sales, cash flow, demand)
• Anomaly detection (cost, production, quality)
• Apply practical AI solutions to enhance automation and decision-making

5) Process Improvement

• Identify inefficiencies in current workflows
• Design automated solutions to improve productivity
• Reduce dependency on manual intervention and key personnel
• Ensure proper data governance, accuracy, and confidentiality in all reporting and automation processes.

6) Collaboration

• Work closely with Finance, Operations, and Production teams
• Translate business requirements into practical technical solutions

7) Other Duties

• Any other tasks as assigned by Top Management

Requirements

• Minimum Diploma or Bachelor’s degree in Computer Science, Engineering, Data Science, Artificial Intelligence or related field
• Proficiency in Python & SQL programming and foundational knowledge of AI and machine learning frameworks
• Understanding of AI modelling techniques, such as supervised and unsupervised learning, and familiarity with software development practices
• Strong problem-solving abilities with an aptitude for analysing datasets and troubleshooting technical issues
• Hands-on experience in model deployment & end-to-end pipeline
• Experience in at least ONE of forecasting/ time series/ computer vision for manufacturing industry or NLP/ automation.
• At Least 5 years’ experience in data engineering.
• Strong analytical mindset and ability to collaborate effectively in a team environment, with clear communication
• High level of integrity, with strong sense of responsibility in handling sensitive financial and operational data, ensuring accuracy, confidentiality, and ethical use of information.

Perks & Benefits

• Allowance (phone, transportation, etc.)
• Regular team activities
• Personal leave
• Medical coverage
• Personal leave
• Personal development opportunities
• Paid training and development
• Work Laptop and Mobile phone provided
• Insurance for Hospital and Surgical
• Insurance for Personal Accident
• Keyman Insurance
• Annual Increment
• Annual Bonus
• Productivity Incentives

關於該職位

推動財務和營運部門的人工智慧驅動自動化和智慧報告，以簡化和自動化報告流程。

該職位旨在減少人工操作、提高報告速度和增強數據準確性，從而使企業能夠更快、更好地做出決策。

該職位要求高度誠信，因為它涉及處理敏感的財務數據並支援對業務至關重要的決策過程。

主要職責：

1）報告和流程自動化（優先關注點）

• 自動產生每周和每月財務報告
• 消除手動 Excel 合併和重複性任務
• 開發標準化且可擴展的報告模板

2）資料管理與管道開發

• 從ERP系統和內部系統中提取和轉換數據
• 確保資料的準確性、一致性和完整性
• 建構和維護用於報告和分析的結構化資料集

3）儀錶板和視覺化

• 開發互動式儀表板（例如 Power BI / Tableau）
• 使管理層能夠獲得近乎即時的洞察
• 提高關鍵KPI（銷售額、成本、利潤率等）的可見性

4）人工智慧與進階分析（逐步實施）

• 開發和部署用於以下用途的 AI/ML 模型：
• 預測（銷售、現金流量、需求）
• 異常檢測（成本、產量、品質）
• 應用實用的人工智慧解決方案來增強自動化和決策能力

5）流程改進

• 找出目前工作流程中的低效率之處
• 設計自動化解決方案以提高生產力
• 減少對人工幹預和關鍵人員的依賴
• 確保所有報告和自動化流程中資料治理得當、準確無誤且保密。

6）協作

• 與財務、營運和生產團隊緊密合作
• 將業務需求轉化為切實可行的技術解決方案

7）其他職責

• 高階管理人員指派的其他任何任務

要求

• 計算機科學、工程、數據科學、人工智慧或相關領域的最低文憑或學士學位
• 精通Python和SQL編程，並具備人工智慧和機器學習框架的基礎知識
• 了解人工智慧建模技術，例如監督學習和非監督學習，並熟悉軟體開發實踐。
• 具備較強的解決問題能力，擅長分析資料集與排除技術故障。
• 具備模型部署和端到端流程的實務經驗
• 至少在製造業預測/時間序列/電腦視覺或自然語言處理/自動化領域中的某一方面有經驗。
• 至少5年數據工程經驗。
• 具備較強的分析思考及團隊協作能力，溝通能力清晰。
• 具有高度誠信，對處理敏感的財務和營運數據有強烈的責任感，確保資訊的準確性、保密性和合乎道德的使用。

福利待遇

• 津貼（電話費、交通費等）
• 定期團隊活動
• 個人休假
• 醫療保險
• 個人休假
• 個人發展機會
• 有薪培訓和發展
• 提供工作筆記型電腦和手機
• 住院及手術保險
• 個人意外保險
• 關鍵人保險
• 年度增量
• 年終獎金
• 生產力激勵

職位概述

協助工程團隊進行軟體應用程式的開發、測試和維護。本次實習提供參與真實專案實務的機會，接觸到現代技術，並為夯實軟體開發基礎提供平台。

主要職責

• 在指導下編寫高品質、簡潔且易於維護的程式碼，並參與程式碼審查以遵循最佳實踐。
• 與產品經理、品質保證團隊和開發人員合作，確保高品質專案按時交付。
• 協助設計、開發和部署軟體系統，包括分散式系統和微服務架構
• 支援調試、故障排除和解決技術問題
• 參與系統測試、文件編寫和現有應用程式的改進。
• 不斷學習和探索新技術，以提高開發效率

要求

• 目前正在攻讀電腦科學、軟體工程、資訊科技或相關領域的文憑或學士學位
• 具備程式設計概念和軟體開發生命週期的基礎知識
• 熟悉 JavaScript 和 SQL
• 良好的問題解決能力與分析能力
• 學習意願強，積極主動，責任感強。
• 能夠獨立工作，也能在團隊環境中工作

優先資格

• 具備網頁開發基礎（HTML、CSS、JavaScript）
• 熟悉 Git 等版本控制工具
• 熟悉框架或後端開發者優先考慮。

好處

· 培訓、指導和職業發展機會

友善協作的工作環境

職位概述

協助工程團隊進行軟體應用程式的開發、測試和維護。本次實習提供參與真實專案實務的機會，接觸到現代技術，並為夯實軟體開發基礎提供平台。

主要職責

• 在指導下編寫高品質、簡潔且易於維護的程式碼，並參與程式碼審查以遵循最佳實踐。
• 與產品經理、品質保證團隊和開發人員合作，確保高品質專案按時交付。
• 協助設計、開發和部署軟體系統，包括分散式系統和微服務架構
• 支援調試、故障排除和解決技術問題
• 參與系統測試、文件編寫和現有應用程式的改進。
• 不斷學習和探索新技術，以提高開發效率

要求

• 目前正在攻讀電腦科學、軟體工程、資訊科技或相關領域的文憑或學士學位
• 具備程式設計概念和軟體開發生命週期的基礎知識
• 熟悉 JavaScript 和 SQL
• 良好的問題解決能力與分析能力
• 學習意願強，積極主動，責任感強。
• 能夠獨立工作，也能在團隊環境中工作

優先資格

• 具備網頁開發基礎（HTML、CSS、JavaScript）
• 熟悉 Git 等版本控制工具
• 熟悉框架或後端開發者優先考慮。

好處

· 培訓、指導和職業發展機會

友善協作的工作環境

Job Summary

Support the engineering team in developing, testing, and maintaining software applications. This internship offers hands-on experience in real-world projects, exposure to modern technologies, and an opportunity to build a strong foundation in software development.

Key Responsibilities

• Write high-quality, clean, and maintainable code under guidance, and participate in code reviews to follow best practices
• Collaborate with product managers, QA teams, and developers to ensure timely delivery of high-quality projects
• Assist in the design, development, and deployment of software systems, including distributed systems and microservices architecture
• Support debugging, troubleshooting, and resolving technical issues
• Participate in system testing, documentation, and improvement of existing applications
• Continuously learn and explore new technologies to enhance development efficiency

Requirements

• Currently pursuing a Diploma or Bachelor’s degree in Computer Science, Software Engineering, IT, or related fields
• Basic knowledge of programming concepts and software development lifecycle
• Familiarity with JavaScript and SQL
• Good problem-solving and analytical skills
• Willingness to learn, proactive attitude, and strong sense of responsibility
• Ability to work both independently and in a team environment

Preferred Qualifications

• Basic knowledge of web development (HTML, CSS, JavaScript) 
• Familiarity with version control tools such as Git 
• Exposure to frameworks or backend development is an advantage

Benefits

· Training, mentorship, and career development opportunities

· Friendly and collaborative working environment

職位概述

在企業資料管理領域，資料工程師負責創建和維護最佳資料管道架構，其典型職責包括：

工作職責

• 整合滿足非功能性和功能性業務需求的大型複雜資料集
• 識別、設計和實施內部流程改進，包括重新設計基礎設施以提高可擴展性、優化資料傳輸以及自動化手動流程。
• 利用 Azure、AWS 和 SQL 技術建立必要的基礎設施，以實現從各種資料來源中最佳的資料提取、轉換和載入。
• 建立分析工具以利用數據管道，為關鍵業務績效指標（包括營運效率和客戶獲取）提供可操作的洞察
• 與客戶利害關係人（包括數據、設計、產品和管理團隊）合作，並協助他們解決與數據相關的技術問題。
• 與包括執行團隊、產品團隊、數據團隊和設計團隊在內的客戶利害關係人合作，支援他們的數據基礎設施需求，同時協助解決與數據相關的技術問題。

福利待遇

• 員工權益
• 津貼（旅費、交通費等）
• 附近公共交通
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人休假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

Job Summary

Enterprise data management world for creating and maintaining an optimal data pipeline architecture, typical duties and responsibilities for a Data Engineer position includes:

Job Responsibility

• Assembling large, complex sets of data that meet non-functional and functional business requirements
• Identifying, designing and implementing internal process improvements including re-designing infrastructure for greater scalability, optimizing data delivery, and automating manual processes
• Building required infrastructure for optimal extraction, transformation and loading of data from various data sources using Azure, AWS and SQL technologies
• Building analytical tools to utilize the data pipeline, providing actionable insight into key business performance metrics including operational efficiency and customer acquisition
• Working with client stakeholders including data, design, product and executive teams and assisting them with data-related technical issues
• Working with client stakeholders including the Executive, Product, Data and Design teams to support their data infrastructure needs while assisting with data-related technical issues

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

Job Description

1. Perform day-to-day operations and maintenance of the bank’s application systems, including deployment, configuration, monitoring, incident handling, and problem resolution.
2. Support production releases, system upgrades, and change implementation, ensuring strict compliance with the bank’s change management and approval processes.
3. Monitor application availability, performance, and capacity, and respond promptly to alerts, incidents, and service degradation.
4. Collaborate with development teams, infrastructure teams, and vendors to conduct incident investigation, root cause analysis (RCA), and remediation tracking.
5. Participate in the implementation, testing, and continuous improvement of high-availability and disaster recovery (DR) solutions, ensuring compliance with defined RTO / RPO requirements.
6. Develop and maintain operational documentation, including SOPs, runbooks, and contingency procedures, to support standardized and auditable operations.
7. Provide technical support for internal audits, regulatory reviews, and compliance assessments by preparing system logs, change records, and operational evidence.
8. Contribute to automation and operational efficiency initiatives by introducing scripting, tooling, and standardized processes.
9. Participate in on-call rotation and provide 7×24 production support as required.

Job Requirements

1. Bachelor’s degree or above in Computer Science, Information Systems, or a related discipline.
2. Minimum 3 years of experience in application operations, system operations, or production support, preferably within a financial institution or large-scale enterprise environment.
3. Strong sense of responsibility, risk awareness, and the ability to work in a highly regulated production environment.
4. Experience in supporting and implementing automated operational and maintenance procedures for banking clearing and settlement systems, with hands-on exposure to platforms such as eGiro, Cheque Transaction, Credit Bureau, and AXS considered an advantage.
5. Solid working knowledge of Linux / Windows Server operating systems, with basic troubleshooting capabilities.
6. Familiarity with production deployment, release management, and change control processes, including rollback and version management practices.
7. Scripting capability using at least one language such as Shell, Python, or PowerShell for operational automation.
8. Basic understanding of monitoring, logging, and alerting tools, with the ability to analyze system and application issues.
9. Fundamental knowledge of high-availability, load balancing, and disaster recovery architectures.

The Network Operations Engineer III is a senior-level role that focuses on the operation, maintenance, and troubleshooting of both optical and IP networks. This position demands a high degree of independence, accuracy, and attention to detail. The engineer will address a wide range of complex network issues, working on diverse problems with minimal supervision.

This role requires a deep understanding of optical and IP networking, hardware technologies, and network management tools.

Scope: 

• Resolve a wide range of network issues creatively and effectively.

• Monitor the performance and health of optical and IP networks using advanced network management tools.

• Tackle diverse and complex problems, applying sound judgment and innovative solutions.

• Operate with minimal guidance on daily tasks, requiring only general instructions for new assignments.

• Troubleshoot and resolve network issues to ensure minimal downtime and service disruptions.

Roles and Responsibilities:

Network Management:

• Manage and optimize hardware technologies to maintain network performance and capacity.

• Engage in day-to-day troubleshooting, working with multiple vendor equipment, and resolving various software and hardware issues.

Issue Resolution:

• Address network traffic issues and respond to queries raised by XFNs and partners.

• Collaborate with XFNs and vendors to resolve network-related problems promptly and effectively.

• Conduct root cause analysis for network outages, providing detailed reports and solutions.

Cross-functional Collaboration:

• Work closely with service providers, colocation facilities, and XFNs globally, ensuring seamless network operations.

• Support network infrastructure projects and collaborate with cross-functional teams on new network initiatives.

Additional Duties:

• Take on other duties as required, contributing to the overall success and reliability of the network infrastructure.

Required Qualifications/Skills:

• Bachelor’s degree with 5 to 8 years of related experience and/or training; or an equivalent combination of education and experience.

• Proven experience in optical networking (DWDM, CWDM) and IP networking (IPv4/IPv6, MPLS, BGP, OSPF).

• Strong judgment in selecting appropriate methods and techniques for obtaining network solutions.

• Comprehensive understanding of fiber-optic technology, including cable types,connector types, optic types, patch panels, and optical transport technologies.

• Experience in preparing root cause analysis reports for network and server outages.

• Strong communication skills, capable of effectively working with global service providers, colocation facilities, and ISPs.

Preferred Qualifications: 

• Experience working in a multi-vendor network environment.

• Relevant network certifications such as CCNA, CCNP, JNCIA, JNCIP, OCA, orequivalent.

The 1872 Clipper Tea Co is seeking an experienced Operations Manager/Head of Operations to lead and scale our F&B and retail operations in Singapore. In this role, you will be responsible for the success of our outlets by leading ahigh-performing team to exceed revenue targets and deliver product and service excellence in accordance with our strategic plans.

Job Description

The Head of Operations will be responsible for overseeing day-to-day operations, managing budgets, developing and implementing operational strategies, and ensuring compliance with health and safety regulations. Additional responsibilities include analysing performance metrics, managing and mentoring team members, and fostering strong communication across departments.

Key Responsibilities

A. Leadership & Team Development

• Lead and manage a team of managers, including Operations Executive, Head Baristas and Outlet Managers.
• Recruit, train, and onboard new team members in collaboration with HR, ensuring they are equipped for long-term success.
• Conduct regular performance reviews and build succession plans to support team development and retention.

B. Operational Excellence

• Oversee day-to-day operations across all outlets to ensure smooth execution, quality assurance, and brand alignment.
• Develop, implement, and refine SOPs and workflows to improve consistency and efficiency.
• Ensure product quality, service excellence, hygiene, and cleanliness standards are upheld at all locations.
• Prepare and deliver weekly and monthly reports on KPIs, operational challenges, and improvement plans.
• Respond to customer escalations and implement service recovery processes.

C. Supplier & Vendor Management

• Drive sales and profitability through effective inventory management, cost controls, and resource allocation.
• Collaborate with key suppliers to ensure product quality, pricing competitiveness, and favourable cost of goods sold (COGS).
• Manage vendor relationships, third-party contracts, and oversee regular facilities maintenance.
• Lead planning and execution of store facelifts, refurbishments, and major renovation projects

D. Strategic Execution

• Execute company initiatives, marketing campaigns, and product launches in alignment with operational capabilities.
• Ensure operational readiness and seamless execution for new store openings or relocations.
• Work closely with the sales and operations teams to gather feedback and continuously enhance workflows and offerings.
• Identify operational gaps and implement scalable solutions for improvement and innovation.

Minimum Requirements

• Diploma in Business Administration, F&B, Hospitality Management, or a related field.
• 3-5 years of experience in F&B or multi-site retail operations with 2 or more outlets
• Strong command of written and spoken English.
• Proven experience in managing P&L, budgeting, and cost controls.
• Demonstrated leadership with high emotional intelligence (EQ) and strong interpersonal skills.
• A track record of driving commercial performance and operational improvements.
• Highly organised, detail-oriented, and systems-driven; thrives in a dynamic, fast-paced environment.

You must have the passion for hospitality and tea, which is our core of our business. We are seeking a positive individual, a true leader that will lead by example and is willing to lead from the front line.

Position Summary

We are seeking a highly experienced ApplicationEngineer to support mission-critical Foreign Exchange (FX) electronict rading platforms servicing the Korean financial market. The rolecombines production application support, liquidity management, trading operations, client onboarding, and market connectivity across multiplel iquidity providers and execution venues.

The successful candidate will work closely with Trading, Liquidity Management, Operations, Development, Infrastructure,and Korean business stakeholders to ensure high availability, optimal pricing,and seamless execution of FX products.

Key Responsibilities

FX Trading Platform Support

• Provide Level 2/3 production support for institutional FX trading platforms operating in a 24x5 trading environment.
• Support electronic trading applications including pricing engines, matching engines, market gateways, FIX gateways, OMS, and risk management systems.
• Monitor application health, order flow, pricing latency, quote distribution, and trade execution.
• Investigate and resolve production incidents with minimal impact to trading activities.
• Perform root cause analysis (RCA) and implement permanent corrective actions.

Liquidity Management

• Monitor and maintain connectivity with multiple Liquidity Providers (LPs), Prime Brokers, ECNs, and market makers.
• Configure and maintain liquidity pools, pricing streams, spread configurations, and execution parameters.
• Analyze quote quality, fill ratios, rejected trades, execution latency, and pricing anomalies.
• Monitor liquidity provider performance and escalate pricing or connectivity issues.
• Support liquidity switching, failover mechanisms, and venue management during production incidents.
• Validate market data integrity and ensure accurate pricing distribution to downstream clients.

Korea Market Operations

• Provide operational support for the Korean FX business during local market hours.
• Support KRW Spot, KRW NDF, FX Swaps, Forward contracts, and Cross Currency products.
• Coordinate with Korean banks, brokers, liquidity providers, and institutional clients for trading-related issues.
• Support market opening and closing activities, holiday configurations, settlement calendars, and trading session management.
• Monitor Korea-specific regulatory requirements affecting electronic trading operations.
• Assist business users with onboarding new Korean institutional clients and liquidity providers.

Application& Infrastructure Support

• Support Java-based distributed applications running on Linux environments.
• Troubleshoot issues involving Kubernetes, Docker, Redis, Kafka, RabbitMQ, MySQL, and PostgreSQL.
• Analyze JVM performance, thread dumps, heap dumps, and application logs.
• Support CI/CD deployments using Jenkins, GitLab CI, Helm, and ArgoCD.
• Automate operational tasks using Python, Shell, or Bash scripting.
• Perform production deployments, rollback procedures, and configuration management.

FIX Connectivity

• Configure and troubleshoot FIX Protocol sessions with banks, ECNs, Prime Brokers, and institutional clients.
• Support FIX Logon, Market Data, Order Routing, Trade Capture, and Drop Copy sessions.
• Investigate FIX message sequencing, session disconnects, rejects, and connectivity issues.
• Coordinate certification and onboarding of new FIX counterparties.

ProductionMonitoring

• Monitor production systems using Grafana, Prometheus, ELK Stack, Splunk, AppDynamics, or Dynatrace.
• Create dashboards and alerts for pricing latency, liquidity health, execution performance, and application availability.
• Analyze CPU, memory, network utilization, JVM metrics, and application throughput.
• Participate in disaster recovery exercises and business continuity testing.

Required Skills

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related discipline.
• 5–10 years supporting electronic FX trading systems.
• Strong knowledge of institutional Foreign Exchange markets.
• Experience with liquidity aggregation and Smart Order Routing.
• Experience supporting KRW Spot and KRW NDF products.
• Strong understanding of electronic market making and pricing workflows.
• Hands-on experience with FIX Protocol (4.2/4.4/5.0).
• Linux system administration experience.
• Strong SQL skills with MySQL/PostgreSQL/Oracle.
• Experience with Redis, Kafka, RabbitMQ, or ActiveMQ.
• Experience supporting Java enterprise applications.
• Knowledge of Kubernetes, Docker, OpenShift, or cloud-native deployments.
• Experience using Grafana, Prometheus, ELK, Splunk, or AppDynamics.
• Proficiency in Python, Shell, or Bash scripting.
• Experience with Git, Maven, Jenkins, Helm, and CI/CD pipelines.

Preferred Experience

• Experience supporting Korean financial institutions or FX trading desks.
• Familiarity with Korean market conventions, settlement cycles, and KRW trading workflows.
• Knowledge of liquidity aggregation platforms such as oneZero, PrimeXM, Integral, Currenex, 360T, EBS, or FXAll.
• Experience supporting low-latency trading infrastructure.
• Familiarity with MAS and Korean financial regulatory requirements.
• Experience working with cloud platforms (AWS, Azure, or GCP).
• Understanding of market risk, credit risk, and trade lifecycle management.

Key Responsibilities in Daily Operations

• Monitor live liquidity across multiple providers and execution venues.
• Resolve pricing gaps, stale quotes, and execution failures.
• Perform client onboarding and liquidity provider onboarding.
• Coordinate with Korean business users during trading hours.
• Execute production deployments with zero trading disruption.
• Support production incidents and maintain 99.99% system availability.
• Maintain operational documentation, SOPs, and runbooks.
• Participate in 24×5 production support and on-call rotation.

YOUR NEW JOB

As a Network Service Engineer, you'll support a large-scale government network environment, ensuring the availability, performance, security, and compliance of critical infrastructure. You'll be involved in network operations, incident resolution, security management, patching, and infrastructure lifecycle activities.
This is a 12-month contract role (renewable), supporting a new long-term government project . Work will be onsite, Mon – Fri office hours.

WHAT YOU’LL BE DOING

• Monitor and maintain network infrastructure to ensure high availability and performance
• Troubleshoot and resolve network incidents, outages, and performance issues
• Perform root cause analysis and support SLA-driven incident management
• Manage routers, switches, firewalls, and load balancers across the environment
• Support firewall policy reviews, security monitoring, and compliance activities
• Execute patching, vulnerability remediation, and lifecycle upgrades
• Support change management, release activities, and rollback planning
• Maintain network documentation, SOPs, CMDB records, and operational reports
• Perform capacity monitoring, trend analysis, and infrastructure health checks
• Participate in standby support and after-hours maintenance when required

WHAT IS NEEDED FROM YOU

• 2–6 years of experience in network engineering, network operations, or infrastructure support
• Hands-on experience with Cisco networking technologies
• Experience supporting enterprise routers, switches, and firewalls
• Familiarity with ITIL processes, incident management, and change management
• Experience with network monitoring, troubleshooting, and operational support
• Eligibility for government security clearance
• Open to occasional overtime

WHAT WILL MAKE YOU STAND OUT

• Experience with Palo Alto, Check Point, or F5 technologies
• Exposure to government, public sector, or highly regulated environments
• Network certifications such as CCNA, CCNP, PCNSE, or equivalent
• Experience supporting large-scale managed services environments
• Familiarity with vulnerability management and security compliance frameworks

About YY Circle

YY Circle is Singapore's leading AI-driven workforce and lifestyle ecosystem, connecting businesses with a large network of flexible workers through technology-enabled staffing solutions. As part of YY Group Holding Limited (NASDAQ: YYGH), we leverage AI, automation, and workforce technology to help businesses address labor shortages while creating income opportunities for workers.

As we enter our next phase of growth, we are seeking an entrepreneurial and commercially driven Head of Operations (F&B) to lead and scale our Singapore operations.

The Opportunity

This is a rare executive leadership opportunity for a high-performing operator who thrives in fast-growth environments. You will have full ownership of Singapore's business performance, including revenue growth, operational excellence, enterprise sales, marketplace expansion, and profitability.

Reporting directly to the Group Board, you will play a critical role in shaping the future of one of Singapore's leading workforce technology platforms.

Key Responsibilities:

Strategic Leadership & P&L Management

•      Take full ownership of the Singapore business unit's profit and loss performance.

•      Develop and execute strategic growth initiatives to drive revenue, market share, and profitability.

•      Identify new business opportunities and expansion strategies within the workforce and staffing ecosystem.

•      Build and manage annual business plans, budgets, and growth forecasts.

Enterprise Sales & Business Development

•      Lead enterprise client acquisition efforts across hospitality, F&B, retail, events, logistics, and other key sectors.

•      Secure long-term strategic partnerships and high-volume staffing contracts.

•      Build and maintain strong relationships with senior corporate stakeholders and decision-makers.

•      Improve fulfilment rates, service quality, and operational efficiency.

•      Drive worker acquisition, retention, and engagement initiatives.

•      Leverage data analytics to improve marketplace liquidity and customer experience.

Compliance & Governance

•      Ensure compliance with Singapore employment regulations, MOM requirements, CPF obligations, and labor laws.

•      Implement strong operational controls and governance frameworks.

•      Oversee risk management, reporting, and regulatory compliance activities.

Product & Ecosystem Expansion

•      Support adoption of new platform services and monetization initiatives.

•      Collaborate with technology and product teams to improve platform capabilities.

•      Drive growth of AI-enabled workforce solutions and emerging digital service offerings.

Requirements:

Experience:

•      Minimum 7 years of leadership experience in high-growth technology, staffing, marketplace, logistics, or platform-based business.

•      Proven experience managing P&L responsibility and scaling business operations.

•      Track record of driving revenue growth, profitability, and operational excellence.

Industry Knowledge:

•      Strong understanding of Singapore's workforce, staffing, hospitality, retail, or platform economy sectors.

•      Established networks within Singapore's corporate ecosystem is highly advantageous.

•      Familiarity with gig economy, on-demand workforce, or marketplace business models preferred.

Leadership Competencies

•      Entrepreneurial mindset with strong commercial acumen.

•      Strategic thinker with hands-on execution capability.

•      Excellent stakeholder management and negotiation skills.

•      Strong analytical, operational, and problem-solving abilities.

•      Ability to lead cross-functional teams in a fast-paced environment.

What We Offer

•      Executive leadership role with significant autonomy and decision-making authority.

•      Opportunity to lead and scale a market-leading technology platform.

•      Competitive executive compensation package.

•      Performance-based profit-sharing incentives.

•      Long-term equity participation linked to business performance milestones.

•      Direct exposure to a NASDAQ-listed parent company and regional expansion opportunities.

•      Opportunity to shape the future of AI-enabled workforce and staffing solutions.