Total 2,337 operations engineer job vacancies in Information Technology category in Hong Kong

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About the Team

ByteDance Networking brings together innovative ideas and technologies from network architecture, software-defined networking (SDN), network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps of the world such as TikTok which serve billions of users around the globe. ByteDance Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable network experience in multiple areas on a massive scale.

Responsibilities

- Design, build, operate and optimize ByteDance's global network, including backbone, data center, public cloud and Edge/CDN.

- Work with cross-functional teams including but not limited to compute, storage, database, recommendation system, drive the innovation and evolution of ByteDance network.

- Work with external vendors and ISPs for device and carrier selection, perform testing and verification.

- Travel may be required up to 15% - 30% of the time.

Qualifications

Minimum Qualifications:

- Bachelor's in Computer Science, Information Science, Engineering, Mathematics, or a related field, or experience equivalent to a Bachelor's degree based on three or more years of work experience

- Good understanding of network protocols including TCP/IP, DHCP, BGP, OSPF/IS-IS and MPLS related technologies. - Good understanding of network monitoring protocols and tools, such as SNMP, Sflow/netflow, Telemetry.

- Familiar with data center network architecture, such as CLOS. - Hands-on experience of major network devices, such as Cisco, Arista, Juniper, H3C, Huawei and other mainstream vendors.

- Self-motivated, good communication and written skills.

- Team player and participate ByteDance network global on call rotation.

- English Language is required to communicate with overseas colleagues on a daily workflow

Preferred Qualifications:

- In-depth knowledge of network protocols and implementation in hyper scale data center networks.

- In-depth knowledge of MPLS related Traffic Engineering technologies, such as Segment Routing, RSVP, and LDP etc. - In-depth knowledge of public cloud architecture, such as AWS, GCP, Azure, Ali Cloud, OCI, etc.

- Familiar with mainstream commercial switch/router chipsets, such as Broadcom, Barefoot etc.

- Good understanding of IPv6 and IPv4-IPv6 co-existence technologies.

- Programming/scripting in Python or other languages.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Network security Engineer (L2/L3)

RoleSummary:

Shouldfocus on day-2-day operations, incident, change management, and user centrictroubleshooting.

Operate andcontinuously improve the organization’s Secure Access Service Edge (SASE)services using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA),ensuring secure, reliable user connectivity and strong policy governance.

Keyresponsibilities (Operational / BAU)

• Runday-to-day operations for ZIA (web gateway, SSL inspection, URL filtering,cloud app control, sandbox, DLP , DNS security).

• Runday-to-day operations for ZPA (App Segments, Access Policies, Connectormanagement, posture requirements, policy troubleshooting).

• Monitorservice health and user experience; proactively identify trends and recurringissues.

• HandleL2/L3 incident troubleshooting: authentication issues (SSO/SAML),PAC/forwarding issues, tunnel/connector issues, policy blocks, certificate/SSLinspection issues.

• Performpolicy administration: create/update rules, exceptions, and change deploymentsfollowing CAB/ITSM change controls.

• Maintainforwarding architecture: Zscaler Client Connector, GRE/IPsec tunnels, PACfiles, forwarding profiles, location configuration, traffic steering.

• Manageintegrations: IdP (Azure AD/Entra ID, Okta, ADFS), SIEM (Splunk/QRadar),ticketing (ServiceNow), endpoint tools (Intune/Jamf), MFA.

• Executeroutine operational tasks: connector upgrades, certificate updates, locationupdates, application onboarding to ZPA, user/group updates.

• Work withvendors/TAC; drive cases to closure and implement corrective actions.

• Maintaindocumentation: runbooks, SOPs, troubleshooting guides, policy standards,onboarding checklists.

• Supportaudits and compliance: policy reviews, recertification evidence,logging/retention checks. Menlo Web Isolation Maintain allow-list/whitelist forapproved URLs/domains based on business justification and securityrequirements.

• Manageexception lifecycle: approvals, expiry dates, periodic review/cleanup, andrecertification evidence.

• Ensureisolation policies align with ZIA policies and do not create conflicting userexperience (e.g., bypass vs isolate logic) Site not loading in isolation,rendering issues, broken web apps, file download/upload restrictions,clipboard/printing controls (as applicable)

Coreskills:

• Strongworking knowledge of ZIA (SSL inspection, URL filtering, CASB/app control,sandbox, forwarding methods).

• Strongworking knowledge of ZPA (connectors, app segments, access policies, posture,authentication flows).

• Troubleshootingacross endpoint + network + identity (DNS, TLS cert chains, proxy behavior,SAML/SSO, routing).

•ITSM/change management discipline (ServiceNow/JIRA), documentation habits.Strong knowledge about Zero Trust concepts

•Nice-to-have: SIEM integration, DLP, basic scripting (PowerShell/Python) forops automation.

Responsibilities

• Design and implement Windows Server 2019/2016 configurations including Windows Domain Administration and Microsoft Failover Clustering to ensure high availability and performance
• Develop and maintain Windows RDS Architecture to support remote desktop services effectively
• Apply Group Policy Objects (GPO) and perform OS hardening to enhance system security and compliance
• Execute OS patching and upgrading to maintain system stability and security
• Configure, upgrade, harden, and administer Microsoft SQL Server 2019/2016/2017 to optimize database performance and security
• Deploy and maintain Linux-based Virtual Appliances and Ubuntu OS to support diverse operating environments
• Configure and manage Commvault backup jobs to ensure reliable data protection and recovery
• Design and implement network and network security solutions to safeguard ICT infrastructure
• Apply system security concepts including SSL certificate management to protect data integrity and privacy
• Perform preventive maintenance tasks to minimize system downtime and extend hardware lifespan
• Respond promptly to system faults on-site 24/7 and communicate effectively with users to resolve issues
• Conduct hands-on management of virtual machines (VMs) in the datacenter to ensure operational continuity
• Analyze system requirements and propose architecture and solutions that align with business needs
• Develop and maintain comprehensive system documentation to support operational transparency and knowledge sharing

Preferred competencies and qualifications

• Minimum 1–3 years of hands-on experience in system engineering roles
• Proficiency in the following skills: Windows Server configuration, Windows Domain Administration, Microsoft Failover Clustering, Windows RDS Architecture, GPO, OS hardening, OS patching/upgrading, Microsoft SQL Server configuration and administration

Other Information

• Work schedule: 5-day week
• Work location: AMK

Maestro HR
damien lee tian hong
R1106726
16C8462

We are looking for a skilled Network Engineer to administer and support our network infrastructure,ensuring optimal performance, reliability, and security across all sites and data centers.

Key Responsibilities

Network Infrastructure Administration

• Administer and support routers, switches, wireless access points, WLAN controllers, AAA servers, and encryptors.
• Respond to and diagnose network access and performance tickets:
• Service and close support tickets for wired and wireless client endpoints.
• Troubleshoot 802.1X authentication/authorization issues and escalate L2/L3 issues as necessary.
• Monitor network availability and respond immediately to system alerts.
• Perform root cause analysis of incidents and replace failed network components.
• Execute routine automation tasks to maintain secure configurations, backup management, and firmware upgrades.
• Manage operational activities and implement network changes.
• Track equipment lifecycle, procure replacements, and ensure timely project closure and payment.
• Manage network support agreements and telco circuit contracts, including renewals and payments.
• Support project teams in delivering IT services.

Network Communications Rooms & Data Centre Management

• Standardize and provision cabling for network access and data centers.
• Respond to alerts and resolve UPS and PDU faults.
• Work with contractors to replace faulty UPS and PDU units.
• Coordinate with Facilities Management for M&E issues (air-conditioning, electrical, fire safety) in network comms rooms.
• Escort external vendors/contractors for network-related activities.

Inventory &Documentation

• Maintain clear and concise documentation of network infrastructure, rack layouts, and cabling interconnects.
• Keep inventory up-to-date and perform periodic audits.
• Retire obsolete equipment following organizational procedures.

Qualifications & Skills

• Formal technical certification such as Cisco CCNA is preferred.
• Experience in network automation and scripting using tools like Ansible, Python,Terraform, GitLab is a plus.
• Strongcustomer service orientation with excellent communication skills.
• Self-motivated, detail-oriented, and able to work both independently and collaboratively.

Job Summary

We are seeking an experienced AWS CloudNetwork Engineer with strong expertise in Infrastructure as Code (Terraform)and CI/CD automation. The ideal candidate will be responsible for designing,implementing, automating, and optimizing AWS cloud network infrastructure usingTerraform-driven deployments. This role requires deep hands-on experience in AWSnetworking, strong troubleshooting skills, and the ability to enhance andmaintain scalable cloud network environments.

Responsibilities

· Design, implement, and manageAWS cloud network infrastructure using Terraform.

· Create and modify VirtualPrivate Clouds (VPCs), subnets, route tables, gateways, and related networkingcomponents.

· Develop and implement subnetstrategies (public, private, and isolated subnets).

· Configure and maintain LoadBalancers (ALB/NLB), including listeners and target groups.

· Manage and optimize SecurityGroups and Network Access Control Lists (NACLs).

· Implement approved networkdesigns using Terraform modules and CI/CD pipelines.

· Develop new Terraform modulesand enhance existing ones to improve scalability and reusability.

· Refactor, clean up, andoptimize existing Terraform code to eliminate technical debt.

· Enhance automation capabilitiesfor infrastructure provisioning and configuration.

· Support cloud migrationactivities and ensure smooth transition to new environments.

· Troubleshoot complex AWSnetworking issues and provide root cause analysis.

· Ensure adherence to securitybest practices and organizational standards.

Requirements

· Minimum 5 years of experiencein AWS Cloud infrastructure with strong focus on networking.

· Extensive hands-on experiencewith: VPC design and configuration, Subnetting strategies, Route tables andgateways (IGW, NAT), Load Balancers (ALB/NLB), Security Groups and NACLs

· Strong expertise in Terraform: Writingreusable modules, Managing remote state, Code refactoring and optimization

· Experience with CI/CD pipelinesfor infrastructure deployment.

· Strong troubleshooting andanalytical skills.

· Experience supporting cloudmigration initiatives.

· Solid understanding ofnetworking fundamentals (CIDR, DNS, routing, firewalls).

· Experience in enterprise-scaleAWS environments.

· Familiarity with DevOpspractices and Git-based workflows.

· Experience implementing security best practices in cloud environments.

Overview:

We are seeking a skilled Microsoft Dynamics 365 Software Engineer to design, develop, and maintain customised solutions within the Dynamics 365 CRM ecosystem. The successful candidate will work closely with business and Infocomm Technology stakeholders to translate requirements into technical solutions whilst ensuring system performance, security, and scalability.

Responsibilities

• Drive and contribute to the implementation of Microsoft Dynamics 365 solution for CRM module, including gathering requirements, designing and development, module configurations or extensions to the standard Microsoft Dynamics applications and ensure all functionalities work effectively with all other integrated/interfaced applications.
• Responsible for development, deployment, testing and technical documentation for operations and support of the MD365, and related application integrations.

• Customization and Configuration:
• Utilize your expertise in SQL and .NET to customize MD365 forms, entities, fields, forms, view, workflows, and queries to meet business requirements.
• Implement plugins, custom workflows, and integration solutions to extend MD365 functionalities.
• Customize workflows to align with business processes.

• Integration:
• Develop integration solutions to connect MD365 with other business applications, leveraging SQL databases and .NET frameworks using APIs, web services, and middleware solutions to ensure seamless data flow across platforms.

• Technical Support and Maintenance:
• Provide technical support to post-implementation, troubleshoot issues, and perform system upgrades and patches.
• Ensure the stability, performance, and security of MD365 systems.

• Documentation:

• Create comprehensive documentation including system architecture, configurations, and customizations for reference.

• System Performance Improvements:

• Conduct product evaluations of upgrades to the MD365 system.

• DevOps practices including CI/CD pipeline implementation, automated testing, and deployment using modern development tools
• Manage performance tuning and capacity planning activities to enhance the performance of the MD365 platform.
• Analyze user support statistics and related data to recommend appropriate measures.

Requirements

• Possess a Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3-5 years of technical working experience in cloud or web applications development
• Strong proficiency in MS SQL for data manipulation, querying, and reporting.
• Experience with .NET framework and development languages such as C# for customization and integration tasks.
• Strong DevOps background with hands-on experience in GitLab, Confluence, JIRA, X-Ray, security scanning tools, and automated testing frameworks
• Has completed at least 2 end-to-end full life cycle implementations of Microsoft Dynamics 365
• Possess Microsoft Dynamics 365 Certifications (MB-500, MB-820) and in-depth understanding of MD365 concepts, modules, and functionalities.
• Familiarity with SHIP-HATS and AWS cloud services is advantageous
• Ability to work with functional teams

My Client:

My client is a technology-driven company building high-performance hardware and system-level solutions for compute-intensive applications. The engineering team focuses on embedded systems, firmware development, and device-level software optimization.

The team operates in a hands-on, product-oriented environment, working closely with hardware, chip, and system teams to deliver reliable and efficient embedded solutions. They are currently expanding their embedded engineering team to support new-generation devices.

Job Responsibilities:

• Develop, port, and optimize firmware for Linux-based embedded systems.
• Design and implement device drivers and low-level software for peripheral modules.
• Perform system debugging, testing, and performance optimization for embedded platforms.
• Work closely with hardware and chip teams on bring-up, validation, and integration.
• Develop software control logic related to system performance and power management.
• Participate in system-level troubleshooting and continuous improvement of reliability and stability.

Job Requirements:

• Bachelor’s degree or above in Computer Engineering, Electronics, or related fields.
• Strong programming skills in C/C++ for embedded systems.
• Familiarity with Linux systems and embedded software development.
• Understanding of microprocessor architecture and hardware fundamentals.
• Ability to read datasheets and debug hardware/software integration issues.
• Strong problem-solving skills and proactive learning attitude.

What They Offer:

• Exposure to full-stack system development from chip to software.
• Engineering-driven environment with strong technical depth.
• Competitive compensation and long-term career development.

About Us

Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

If it sounds like your next move, please don’t hesitate to apply. Kindly note that only shortlisted candidates will be contacted. Appreciate your understanding. Data provided is for recruitment purposes only.

www.dadaconsultants.com

EA Registration Number: R26160730

Business Registration Number: 201735941W. Licence Number: 18S9037

We are seeking a CCIE‑certified Senior Network Engineer to lead complex data center migrations and manage large‑scale enterprise network environments. The role will serve as a technical SME across routing, SD‑WAN, automation, and incident management.

Key Responsibilities

• Lead Tier 1–3 data center and B2B network migration projects
• Design and optimize enterprise network architectures, including Cisco SD‑WAN
• Configure and troubleshoot advanced BGP routing across LAN/WAN
• Implement multi‑DC redundancy and SD‑WAN policy optimization
• Drive network automation using Python scripting
• Act as escalation point for major incidents and lead RCA efforts

Requirements

• CCIE Certification
• 8+ years of enterprise/data center networking experience
• Strong expertise in SD‑WAN, BGP, and network automation
• Proven leadership in high‑availability and migration projects

Overall Purpose of Job:

Explore and evaluate new and adjacent technologies and assist CTO in development of technology road map for Marine.

Responsibilities:

1. Scan the technology landscape for future disruptors and new product/solutions for management evaluation. Special attention to the adoption of AI on products and the exploration of alternative energies for marine platforms.
2. Facilitate internal efforts for R&D and seek collaboration with external parties including IHL to supplement internal R&D resources. Assist to prepare R&D budget and  all aspects of R&D efforts for corporate reporting.
3. Perform feasibility studies with potential customer/early adopters of new solution/technologies. Project manage POC projects.
4. Assist in application of R&D funding and grants from external agencies to support R&D efforts.  Assist in the project cycle from the initiation of ideas, search for the relevant agencies, the submission of the proposal to the claims.
5. Work closely with Group CTO working level to align the development of relevant technologies for growing the future business of Marine.  Collaborate with other Business Areas working level for new technology applications that can be shared across industries.

Requirements:

1. Bachelor Degree in Engineering  (Marine and Offshore, Naval Architecture, Structural) 
2. 5-10 years of industry experience in Marine or Offshore
3. Software skills preferred: Rhino, Solidworks, AutoCAD  

Other Information:
 

• Location: 16 Benoi Road (Island-wide transport provided)
• 5-day work week
• Working Hours: 7.25am-5pm

The Data Operations Analyst  is responsible of reformatting the retailer and vendor input files, validations, outlier checks and sending the deliverables to the next workstream in a correct and timely manner.  

• Be the contact for questionable sales and stores trend, leading the resolution in a client-focused and timely manner in cooperation with Input Validation, Retailer Vertical/ Retailer Engagement team and other downstream functions. To be able to identify, investigate and coordinate the resolution of data, process, or product related queries 
• Plan and execute complex daily personal workload and support to meet departmental and company schedules 
• Analyze and identify gaps and areas for improvement in reformatting and validations environment (CIP – Consumer Information platform) and drive convergence of processes and tools 

• Providing accurate and timely feedback to respective country teams, driving SOP and use of best-demonstrated practices 
• Working across relevant Operations/Enablement teams to ensure delivery to client expectations and satisfaction 
• Operate in a virtual/multi-cultural environment, liaising with stakeholders and colleagues

Fabrica AI created an automatic tile grouting robot that delivers a 5x productivity boost.This patented solution, currently being deployed at leading construction companies like Woh Hup, BHCC, and others, exemplifies the transformative power of our approach.

We've secured over 3 million USD in funding from prestigious investors like Hoxton Ventures, Credo Ventures, and prominent figures like our professor from Cambridge University and construction giants like Woh Hup. This strong backing fuels our mission and validates the transformative potential of our technology. 

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Grouting Robot Video: https://drive.google.com/file/d/1JfY-tL7gGydiFUyScjJLhA6maB6viG6e/view

Core responsibilities:

• Design, implement and maintain software modules for autonomous robot operation using the ROS2 framework.

• Design, implement and maintain firmware logic and architecture. 

• Develop code for embedded software components.

• Build and maintain data pipelines for the training and evaluation of AI models.

• Develop and integrate AI/ML models into the robot software stack.

• Research and evaluate other state-of-the-art AI techniques relevant to robotics, and Computer Vision.

• Evaluate and integrate third party open source libraries, SDKs and/or APIs where beneficial.

• Design and execute testing strategies including unit, integration and HIL tests to validate software correctness and system performance.

• Diagnose and resolve software and firmware issues across the stack.

• Develop and maintain tools for build systems, testing, logging and remote diagnostics.

• Involve and drive Continuous Integration and deployment (CI/CD) infrastructure and environment setup.

You may also be involved in:

• Hands-on assembly, wiring and soldering of electronic subsystems as part of prototype bring-up and iteration

• Occasional on-site deployment and testing at live operational environments (e.g. construction sites), requiring adaptability and safety-consciousness.

Technical Requirements:

• Proficiency in C++17 or later for performance-critical systems.

• Proficiency in Python for scripting, tooling, ML pipelines.

• Experience with bare-metal embedded development in C.

• Familiarity with robotics simulation environments like Gazebo for development and validation.

• Familiarity with deep learning frameworks such as PyTorch or TensorFlow.

• Familiarity with and computer vision libraries (e.g. OpenCV, Ultralytics).

Nice to Haves

• Experience with version control (Git) and collaborative development workflows

• Experience in configuring sensors over I2C, CSI and CAN.

• Familiarity with cross-compilation build systems for embedded systems (arm-none-eabi).

• Familiarity with software design principles and CI/CD pipelines (eg Github Actions)

• Experience with electronics is a plus.

Values/ Culture:

• Excited to work in a fast-moving startup environment where your work directly shapes the product and puts you close to real-world operations and clients

• Comfortable with ambiguity and able to self-direct in an environment where priorities evolve rapidly

• Strong first-principles thinking, comfortable defining success metrics and making reasoned decisions with limited data

• Self-motivated and impact driven, with a track record of going beyond the minimum through personal projects, open-source contributions or extracurricular technical work

• Excited about robotics and similar technical areas and exploring them in work and other projects

• Approach unfamiliar problems with curiosity and a growth mindset. Eager to learn across domains including hardware, software and operations

Our work is fast-moving and iterative, and your role will grow with it. We value people who can take initiative, connect their day-to-day work to the bigger picture, and adapt as our priorities evolve.

Click on the link above for more information, send your CV to careers@fabrica.ai to apply.

Job Title: Data Engineer
Duration: 24 months
Location: 1 Marina Boulevard
Salary: 5000-6000
Eligibility: Only Singaporeans

As a Data Engineer, you will be a key member of the Data Management and Operations team, ensuring a robust data infrastructure, upholding data quality and data governance rules and efficient functioning of data pipelines. You will work closely with stakeholders across the division and vendors to ingest data and translate data needs into the relevant tables. The Data Engineer will also work closely with AI Engineers and Machine Learning Engineers to deploy data science models into production.

What you will be working on

You will be involved in a range of tasks including the following:

• Infrastructure Architecture & Cloud Management: Design and manage robust, scalable data infrastructure utilising AWS and other cloud platforms based on project requirements. Proactively explore and evaluate innovative data engineering tools to enhance infrastructure capabilities. Continuously recommend and implement improvements to data infrastructure based on emerging technologies.
• Data Pipeline Development & Implementation: Design and implement efficient data models and pipelines for ingestion, processing, and distribution of largescale datasets. Ensure high data quality and availability across all data processing workflows. Align data flows across various systems with consistent schema and governed access models. Collaborate with external vendors to enable secure data exchange through APIs, including the development of API Swagger specifications required for vendors to build and integrate their API endpoints.
• Data Quality & Standards Management: Lead comprehensive data quality initiatives establishing standards for accuracy and reliability across all systems. Diagnose and resolve data pipeline issues while contributing to incident response and post-mortem reviews. Maintain rigorous quality control processes throughout the data lifecycle.
• AI & Machine Learning Collaboration: Collaborate closely with AI engineers to provide optimised data solutions for machine learning projects. Emphasise seamless data flow and accessibility for AI model development and deployment. Ensure data infrastructure supports advanced analytics and machine learning requirements.
• Documentation & Knowledge Management: Develop and maintain comprehensive documentation on data architecture, procedures, and management practices. Ensure clarity and consistency of documentation across all teams and projects. Create accessible resources that support effective data management practices.
• Automation & Integration Solutions: Leverage innovative tools and architectures to automate common, repeatable, and error-prone data preparation tasks. Minimise manual processes whilst improving overall productivity and efficiency.

Implement automated data integration solutions that reduce operational overhead.

• Governance & Stakeholder Collaboration: Work closely with data governance teams to vet and promote high-quality content for governed reuse. Engage proactively with cross-functional teams and business stakeholders to refine requirements and co-design solutions. Support creation and maintenance of curated data catalogues for organisational use.
• Training & Continuous Improvement: Facilitate knowledge sharing and technical training sessions on data management best practices and tools. Enhance data competency across staff through structured learning programmes. Establish regular feedback loops with data consumers to refine and optimise pipelines for seamless production deployment

Requirements

• Proficiency in data engineering practices (including versioning, release management, deployment of datasets, agile & related software tools) and building scalable data pipelines.
• Proficiency in Python and SQL; experience in AI/ML model development and deployment a plus.
• Experience in working with large and multiple datasets and data warehouses.
• Independent contributor with ability to collaborate and work effectively within the team.
• Strong analytical, conceptualization and problem-solving skills.
• Excellent written and verbal communication skills

Apply Now via MyCareersFuture
Only qualified candidates are contacted

----
By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at https://bgc-group.com/notice-for-job-applicants

In Ref: SS – JO-28275-B
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Position Overview:

As the Head of Technology Delivery & Operations, you will be the strategic engine driving the execution and operational excellence of our technology division. Reporting directly to the Head of Technology, this role is designed for a heavyweight delivery leader who excels at navigating complex organizational landscapes, optimizing agile processes, and ensuring that technical projects translate into tangible business value.

You will lead the Delivery Management (DM) and Project Management Office (PMO) functions, acting as the primary bridge between our engineering teams and the broader business. While you are not expected to write code, you must possess a solid technology background. This role requires a high "tech IQ" to grasp the general challenges of modern software development—such as architectural trade-offs, deployment complexities, and technical debt—allowing you to effectively manage timelines, vendor relationships, and high-level project risks.

Job Responsibilities:

1. Strategic Delivery Management & Agile Governance

● End-to-End Execution: Own the tactical and operational roadmap for all software projects. You are responsible for ensuring features and milestones are delivered with surgical precision.

● Agile Leadership: Drive the Scrum-of-Scrums cadence across multiple departments. You will refine our Agile maturity, ensuring teams are high-performing and consistently hitting sprint goals.

● Technical Problem Solving: While not solving code issues, you will use your technical background to identify and unblock delivery risks related to environment dependencies, API integrations, and legacy system constraints.

● Tooling & Standards: Standardize and enforce the use of Jira (for roadmap planning, burndowns, and executive reporting) and Confluence (for PRDs, operational runbooks, and project documentation).

● Release Coordination: Oversee the Deployment to Production Pipeline (D2PP) from a coordination standpoint, ensuring all pre-and-post-launch criteria (documentation, QA sign-off, stabilization) are met.

2. PMO Oversight & Financial Governance

● Strategic Alignment: Ensure that every tactical project aligns with the company’s

long-term financial goals, budget cycles, and strategic priorities.

● Budget & Resource Planning: Oversee the financial health of tech projects, managing budget allocations, cost-tracking, and compliance audits.

● Governance Excellence: Create a seamless bridge between the "Build" teams (engineers) and "Audit" teams (PMO/Compliance) to ensure 100% adherence to organizational standards.

3. Stakeholder Engagement & Strategic Communication

● Executive Presence: Develop and deliver high-impact presentations to the Board, C-suite, and Management committees. You must be an expert at translating "tech speak" into business-centric narratives regarding ROI and project health.

● Cross-Functional Synergy: Align internal teams (Product, UI/UX, QA, and Engineering) to ensure cohesive delivery. You are the "glue" that keeps these functions moving in the same direction.

● Business Translation: Act as the primary point of contact for business heads (CSO, Marketing, B2B/P2P, and Supply), ensuring their requirements are accurately captured and prioritized within the tech roadmap.

4. Vendor & Resource Management

● ODC Partnership: Lead the relationship with our Offshore Development Center (ODC) partners. You will handle contract negotiations, resource scaling, and rigorous performance tracking against KPIs.

● Conflict Resolution: Act as the final arbiter for resourcing conflicts, balancing scope, timeline, quality, and capacity to prevent project bottlenecks.

5. Any ad hoc Duties as assigned

Job Requirements:

● Preferably 12+ years of experience in project/program management within a technology-centric organization, with more than 5 years in a senior leadership role.

● Strong knowledge in technology with a minimum Degree in Computer Science /Engineering or experience in a previous technical role) will be a plus. You must understand the "how" behind software delivery to anticipate bottlenecks and speak the same language as the engineering leads.

● Exceptional public speaking and presentation skills.

● Deep mastery of Agile/Scrum methodologies and the Atlassian suite (Jira/Confluence) is preferred.

● Certifications like PMP, Prince2, or SAFe are highly preferred.

● Good to have a proven track record of managing large-scale ODC vendors and external integration partners.

● Solid understanding of modern tech stacks (Cloud/EKS, Microservices, Mobile, Data Warehousing) to intelligently manage risks and timelines.

- 1-year outsourced contract

- $4200 - $5000 + Offsite stand-by allowance $200

- Mon – Fri: 8:30am – 6pm

- Ang Mo Kio

Job Responsibilities:

• Administrating Active Directory and Windows Update Services
• Manage and maintain all Active Directory objects, DNS records and Group Policies, handling requests for creation and removal of related items
• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / database performance monitoring and tuning.
• Ensuring deployments of approved patches/releases are implemented accordingly to Change Request.
• Complete all Service Requested accordingly to SLA timeframe.
• Assisting the Customer in the verification, isolation and/or provision of a temporary work-around for the problem logged beyond 2nd Level Support Staff capability.
• Escalating unsolvable system problems and service request to the OEM/Vendor for technical support.
• Coordinating system development tasks to include design, integration and formal testing on the Change Request.
• Overseeing all transitions into production on the Change Request.
• Developing and complete actions in system specifications, technical and logistical requirements and other disciplines on the Change Request.
• Creating and maintain programmatic and technical documentation to insure efficient planning and execution on the Change Request.
• Managing and document system configurations on the Change Request.
• Perform troubleshooting and resolve incident based on SLA.
• Generating the relevant administrative records and reports.

Period:

• 1-year outsourced contract

Location:

• Ang Mo Kio

Working hours:

• Mon – Fri: 8:30am – 6pm

Salary:

• $4200 - $5000 + Offsite stand-by allowance $200

Job Requirements:

• Minimum Diploma in Computer Science, Computer Engineering or equivalent, although consideration will be given to experience and certifications in lieu of degree.
• Minimum 3 to 5 years IT experience
• Strong hands-on experience in enterprise-level projects
• Proven AD configuration and integration capabilities
• Proven GPO configuration and integration capabilities

Preferred Skills:

• Past working experience in Cloud environment is an advantage
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Meticulous and process-oriented
• Good, hard-working attitude with ability to work well under pressure
• Good communication skills English (written, spoken) to liaise with native English-speaking clients
• Good analytical skills with ability to work with others to resolve problems.
• Good organization skills, with ability to properly document and track information.
• Preferably with Microsoft Certification and/or ITIL certification.
• Dynamic, customer oriented, experience working in a fast paced environment.
• Good Knowledge of following products will be advantageous:-Linux,Unix,Active Directory/DNS/GPO, ADFS, Microsoft Azure Stack,Microsoft Windows 2016-2022

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

joan@successhrc.com.sg (Reg No: R1332758)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg

- 2-year contract (renewable & convertible)

- Up to $6,000

- Mon – Fri: 8:30am–5:30pm

- Ang Mo Kio/Site (Tuas)

Responsibilities:

The System Field Engineer will be responsible for installing, maintaining, troubleshooting, and upgrading systems and equipment at client sites. This role requires strong technical knowledge, excellent problem-solving skills, and the ability to work independently in the field. The engineer will collaborate with customers and internal teams to ensure optimal system performance and customer satisfaction.

• Install, configure, and commission assigned systems and equipment at customer sites following standard procedures and safety guidelines.
• Perform routine and preventive maintenance to ensure system reliability and performance.
• Diagnose and troubleshoot hardware and software issues on-site to minimize downtime.
• Provide technical support and training to customers / end-users.
• Document service reports, installation procedures, and maintenance records accurately.
• Adhere to company policies, safety regulations, and quality standards.

Period:

• 2-year contract (renewable & convertible) 

Salary:

• Up to $6,000
   

Working hours:

• Mon – Fri: 8:30am–5:30pm 

Location:

• Ang Mo Kio/Site (Tuas) 

Requirements:

• Degree/Diploma/ITE in Engineering in Electronics or equivalent
• Experience in providing maintenance service
• Able to perform 24/7 stand by and able to work out field on site

• Must be able to lift heavy loads and work at height

• Good team player and yet able to work independently.
• Valid Class 3 driving license would be advantageous

Interested applicants, kindly email your detailed resume (MS Word format is preferred):
zikry@successhrc.com.sg   (Registration no: R2198989)

Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 06891
T: 6337 3183 | W: www.successhrc.com.sg