Mobile App Customer Feedback Analyst – Job Description

A Mobile App Customer Feedback Analyst is responsible for collecting, reviewing, and analysing user feedback related to mobile applications. The main goal of this role is to understand how users feel about an app, identify problems they face, and provide insights that help improve the overall user experience.

In this role, you will regularly monitor feedback from multiple sources, such as app store reviews (Apple App Store, Google Play Store), in-app surveys, customer support tickets, and social media comments. You will organise this information and categorise it based on themes such as bugs, performance issues, usability concerns, feature requests, and general satisfaction.

One of the key responsibilities is to identify patterns in user feedback. For example, if many users report the same issue, the analyst highlights it and reports it to the product, design, or development teams. This helps companies prioritise fixes and improvements that matter most to users.

The Mobile App Customer Feedback Analyst also prepares simple reports and summaries that show trends in user satisfaction, common complaints, and positive feedback. These reports are often shared with management teams to support decision-making and product planning.

In addition, this role may involve tracking app ratings over time and measuring the impact of updates or new features on user sentiment. By comparing feedback before and after updates, the analyst helps determine whether changes have improved the user experience.

Strong communication skills are important in this role, especially when translating user comments into clear and actionable insights. Attention to detail is also essential, as small issues reported by users can indicate larger problems in the app.

Basic knowledge of mobile apps and how they function is helpful, along with the ability to use spreadsheets or simple analytics tools to organise data. Being organised, patient, and consistent is important because feedback analysis is often repetitive but highly valuable work.

This role is ideal for individuals who enjoy working with data, understanding user behaviour, and helping improve digital products. It can be performed remotely or in an office environment, depending on the company.

Mobile App Risk & Compliance Analyst – Job Description

Responsibilities

• Review mobile app features, updates, and processes to ensure compliance with data protection laws, privacy regulations, and platform policies such as Apple App Store and Google Play Store guidelines
• Identify and assess potential risks including data security vulnerabilities, privacy concerns, unauthorized access, and misuse of user information within mobile applications
• Report identified risks to relevant teams promptly to enable effective mitigation and resolution
• Monitor compliance during app updates and new feature releases by reviewing documentation, testing app behavior, and collaborating with development and product teams
• Maintain detailed compliance records and reports documenting risks, mitigation actions, and overall compliance status for audits and internal reviews
• Assist in creating and updating internal policies related to app security, user privacy, and compliance standards to ensure consistent adherence across teams
• Communicate clearly and effectively with developers, product managers, legal, and security teams to address compliance issues and promote risk awareness
• Apply strong analytical skills to evaluate potential compliance problems and understand their impact on app security and user trust
• Demonstrate attention to detail to prevent compliance oversights and security risks in app development and maintenance

Preferred competencies and qualifications

• Basic understanding of mobile applications, data privacy principles, and security practices
• Familiarity with compliance frameworks or risk management processes

Job Summary

Review and validate government mobile applications before release by ensuring usability, accessibility, and security standards. Coordinate User Acceptance Testing (UAT) to deliver high-quality, secure, and user-friendly mobile solutions.

Responsibilities

• Analyze government mobile applications to identify usability, accessibility, and security issues prior to release
• Coordinate and manage User Acceptance Testing (UAT) activities to validate app functionality and performance
• Apply quality assurance and testing methodologies to verify compliance with Agile workflows and project requirements
• Collaborate with cross-functional teams to resolve defects and improve app quality based on testing outcomes

Required competencies and certifications

• Demonstrated experience in quality assurance and software testing
• Proficiency in Agile development workflows

Preferred competencies and qualifications

• None specified

Other Information

• Salary: SGD 4,200 – 7,000/month

Job Title: App Store Review & Response Specialist

OverviewThe App Store Review & Response Specialist manages app store presence and user interactions on app marketplace listings. This role focuses on monitoring reviews, responding to user feedback, improving app ratings, and collaborating with product, support, and marketing teams to surface and resolve product issues. The specialist helps protect brand reputation, drive higher conversion through better store listings, and turn user feedback into actionable improvements.

Key Responsibilities

• Monitor app store reviews and ratings across platforms (Apple App Store, Google Play, and other regional stores) daily.
• Draft and post timely, professional responses to user reviews—acknowledging praise, clarifying misunderstandings, and offering solutions for complaints.
• Classify reviews by theme (bugs, feature requests, usability, billing, content, localization) and prioritize issues for product, engineering, or support teams.
• Escalate critical or recurring issues to appropriate stakeholders with clear context and severity assessment.
• Track trends and sentiment over time; produce weekly/monthly summaries and highlight high-impact items for product roadmaps.
• Coordinate with support to follow up on reviews that require case-by-case resolution, ensuring closed-loop customer communication.
• Maintain knowledge of app store policies, rating guidelines, and review moderation processes; flag violations or inappropriate content for removal when appropriate.
• Manage public-facing metadata where applicable: short descriptions, promotional text, update notes, and screenshots to maximize clarity and conversion.
• Support localization of review responses and store content to ensure culturally appropriate messaging in targeted markets.
• Run or contribute to A/B tests for store listings (creative, text) and evaluate impacts on conversion and rating trends.
• Maintain a response library of approved templates and escalate complex cases for legal or executive review.
• Assist in reputation management initiatives, such as coordinated outreach after major incidents, and help implement product changes aimed at improving ratings.

Qualifications

• with/without experience in app store management, customer support, community management, or related roles.
• Strong written communication with the ability to be concise, empathetic, and solution-oriented in public responses.
• Familiarity with Apple App Store and Google Play policies and developer consoles.
• Comfortable using review monitoring tools, analytics dashboards, and ticketing systems.
• Organized, data-aware, and able to synthesize qualitative feedback into actionable insights.

Success Metrics

• Improved average app rating and reduced negative review volume.
• Faster response times to reviews and higher resolution rates for review-driven issues.
• Increased store conversion through optimized listing content and clearer user communications.
• Clear pipeline of product improvements driven by store feedback.

Mobile App Testing & Review Specialist – Job Description

A Mobile App Testing & Review Specialist is responsible for testing mobile applications and reviewing their functionality, usability, and overall performance before and after they are released to users. The main goal of this role is to ensure that apps are working correctly, free of major issues, and provide a smooth and positive user experience.

In this role, you will test different features of mobile applications on various devices and operating systems. This includes checking navigation, buttons, forms, login systems, performance speed, and overall user flow. You will follow basic test instructions or scenarios to ensure that each part of the app works as expected.

A key responsibility is to identify and report bugs or issues found during testing. This includes problems such as app crashes, slow loading times, broken features, display errors, or incorrect app behaviour. You will document these issues clearly, including steps to reproduce them, so that developers can quickly understand and fix the problems.

Another important part of the role is reviewing app updates and new features. Every time the app is updated, you will re-test key functions to ensure that improvements have been successfully implemented and that no new issues have been introduced.

The Mobile App Testing & Review Specialist also provides feedback on user experience. This includes sharing opinions on how easy the app is to use, whether the design is clear, and whether any parts of the app may be confusing for users. This feedback helps improve the overall quality and usability of the app.

You may also assist in writing simple test summaries or reports that highlight key findings, including tested features, issues found, and overall app performance. These reports are shared with development and product teams to guide improvements.

Attention to detail is very important in this role, as even small issues can impact user satisfaction. Good observation and communication skills are also essential when describing problems clearly and accurately.

Basic understanding of mobile apps and how they function is helpful. Familiarity with testing tools, spreadsheets, or bug tracking systems is an advantage but not always required.

This role is suitable for individuals who are detail-oriented, patient, and interested in improving mobile apps through testing and feedback. It can be done remotely or in an office environment depending on the company.

Brief Summary:

Join a dynamic team as an Application Consultant/System Engineer where you'll leverage your technical expertise to deliver innovative solutions and support projects across the IT landscape. This role offers the opportunity to work collaboratively with clients and enhance application capabilities.

Responsibilities

• Fulfill diverse roles including Application Consultant, System Engineer, or Developer on designated projects.
• Work closely with clients to identify and define business and IT use cases, optimizing processes accordingly.
• Deliver comprehensive enterprise solutions from consultation and design to development, testing, deployment, and ongoing support.
• Design and assist with system integrations and application workflows, focusing on ETL and automation components.
• Diagnose and troubleshoot issues, identify root causes, and implement effective technical solutions.
• Propose and develop innovative solutions to cater to the evolving needs of clients.
• Provide support to team members across various projects as needed.
• Actively seek out opportunities to enhance solution capabilities beyond standard offerings.

Requirements

• Bachelor's Degree in Computer Science, Engineering, or IT.
• 3 to 5 years of hands-on experience in IT systems, application support, or application solutions consulting.
• Familiarity with ETL/data integration platforms, including data flow configuration, adapter management, job scheduling, and troubleshooting.
• Understanding of ETL infrastructure management, including dev/staging/prod environments and connectivity configuration.
• Practical knowledge of Copilot Studio or other Generative AI tools, with experience in prompt design and AI workflow integration.
• Solid understanding of application infrastructure, including server environments, network basics, access management, and deployment pipelines.
• Competency in reading system/application logs and performing structured root cause analysis.
• Familiarity with Power Platform or RPA concepts is advantageous but not mandatory.
• Strong ability to translate technical concepts into business needs and document technical specifications, process designs, and solution designs effectively.
• Comfortable interacting with stakeholders across different technical levels.

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Registration No.: R23112488 (Julian Nerchan)

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Our client is a one of the leading players in the Industrial Manufacturing industry. Due to business needs, they are now recruiting a Application Engineer to be part of their Sales team to support their business needs. They are located in the East - easily accessible.

Job Responsibilities of Application Engineer:

• Evaluate technical requirements of sales opportunities and recommend suitable product solutions
• Advise customers on product selection for standard and specialized applications
• Review customer specifications to assess feasibility and solution fit
• Prepare and support technical proposals for standard, modified, or custom solutions
• Provide product training and technical presentations to customers
• Offer on-site support including product selection, installation guidance, and troubleshooting
• Handle and resolve technical complaints effectively
• Support marketing activities such as trade shows, promotions, and technical content development
• Gather customer feedback to support product improvements and new product development
• Assist in product launches and product line optimization initiatives
• Build and maintain strong relationships with internal and external stakeholders
• Coordinate projects and ensure clear communication across teams
• Apply structured problem-solving and process management tools

Requirement

• Degree in engineering field
• 5-10 years of application engineer experience in industrial manufacturing sector
• Comfortable with overseas travelling

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: jobs@recruitpedia.sg

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R2198636 (Oh Puey Xin)

About the Role

Key Responsibilities

• Develop and continuously iterate the data platform
• Build and maintain data pipelines for user behavior data processing based on Flink, ensuring the completeness, accuracy, and stability of tracking data.
• Design and maintain the user tagging system, including tag generation, quality validation, and tag governance.
• Build and maintain data application pipelines to support downstream data needs from product, operations, analytics, and algorithm teams, including behavior and user tag data.
• Collaborate closely with product managers, data analysts, and business teams to drive the application of user data in refined operations and product optimization.
• Continuously improve the performance, observability, maintainability, and scalability of the data application pipeline.

Qualifications

• Bachelor’s degree or above in Computer Science, Software Engineering, Data Science, or related fields. At least 5 years of experience in complex system development.
• Proficient in Java, Python, and SQL for data application development or data processing.
• Familiar with the Apache Flink framework and experienced in real-time or near real-time processing of user behavior data.
• Solid understanding of event tracking systems, including event definitions, attributes, user ID mapping, and tracking data flow.
• Familiar with common user tag categories (e.g., behavioral tags, attribute tags, statistical tags) and their production mechanisms.
• Experience with relational databases (RDBMS), NoSQL databases, and analytical data systems (OLAP), such as MySQL, Redis, HBase, Doris, and ClickHouse.
• Strong problem-solving and troubleshooting skills, with the ability to translate business requirements into data processing solutions and collaborate effectively across teams.
• Able to use Chinese and English as dailying working language to work with chinese-speaking stakeholders

The incumbent will be managing team members in SG/Cyber Technology Centre (Malaysia)/Batam Technology Centre (Indonesia) and responsible for defining and overseeing the organization’s application security architecture, ensuring alignment with target architectures and modern development practices.

WHAT YOU’LL BE DOING:

1. Strategic Oversight of Security Architecture

• Define, design, and implement the target application security architecture in line with organizational goals and industry/regulatory standards.
• Establish a comprehensive application security strategy, ensuring seamless integration into enterprise architecture and technology roadmaps.
• Conduct architectural reviews to identify risks and recommend mitigation strategies, focusing on secure and scalable solutions.

2. CI/CD Pipeline Security

• Lead the integration of security controls into CI/CD pipelines, ensuring automated detection and remediation of vulnerabilities.

3. Secure Software Development Lifecycle (SDLC)

• Develop and enforce secure development guidelines, ensuring security is incorporated at every stage of the SDLC.
• Provide leadership in threat modelling, secure coding practices, and software code quality management across development teams.
• Work with application teams to prioritize security requirements, balancing business objectives with technical risks.

4. Vulnerability Management and Mitigation

• Oversee the overall strategy for SAST, DAST, to identifying and remediating vulnerabilities.
• Ensure timely resolution of identified issues, coordinating efforts across development, QA, and DevOps teams.
• Maintain and communicate detailed metrics and dashboards on the security posture of applications and pipelines.

5. Cross-Functional Collaboration

• Partner with application teams to align security architecture with business needs and project timelines.
• Act as the primary liaison between technical teams and executive leadership, effectively conveying security risks and architectural priorities.

WE ARE LOOKING FOR SOMEONE WITH | YOU WILL HAVE:

• Bachelor’s degree of computer science, Information Security, or a related field. A Master’s degree would be an added advantage.
• Information Systems Security professional certifications, such as CISSP, CSSLP, CEH, OSCP or CREST.
• At least 15 years of experience in cybersecurity, with a focus on application security, security architecture, and secure development practices.
• Proven expertise in designing and implementing security controls within CI/CD pipelines in Agile and DevOps environments.
• Demonstrated success in defining and overseeing secure application architectures for cloud-native and hybrid environments.
• Deep understanding of secure software development lifecycle (SDLC) methodologies and best practices.
• A team-player with systematic problem-solving approach, and have sense of ownership and drive.
• Must have strong people skill to lead a team effectively and demonstrable experience of working at the most senior levels of large and complex organizations.
• Excellent interpersonal skills and stakeholders management.
• Always have customer in mind when dealing with any situations/projects/deliverables.
• Interprets customer needs, assesses requirements and identifies solutions to non-standard requests.
• Able to negotiate with, influence and engage others in complex and conflicting situations across multiple parties to drive a positive outcome.
• Good communication skills and the communication network of the incumbent is expected to be internally within the enterprise (80%) and external with Vendors and Service Providers (20%).

We are seeking a highly motivated and talented system engineer to join our team at ALIRA Technology. This role will provide an exciting opportunity to work with the intelligent IOT SOC and solutions, like IOT Camera chip, Bluetooth audio chip and application processors. We are located in Science Park Drive.

· Engage customers during presales to gather requirements and explain our technology

· Elaborate solutions to be proposed to prospective clients

· Participate for designing, developing and test the device drivers and application software for the solutions based our chips.

· Engage with clients for requirement gathering, solution presentations, and supports.

· Collaborate with internal engineering and sales teams.

· Bachelor/Master’s degree in Electrical/Electronic/Computer Engineering (EE/EEE/CE), or equivalent experience.

· Have experience in ICs IoT, sensors, embedded systems, or related product development.

· Hardware: PCB, sensors, micro controllers

· Software: C/C++ for MCUs, RTOS, Linux device drivers

· Background in semiconductors, sensors, IoT solution development preferred.

Job Highlights

• Dynamic team with friendly & Flexible working environment

• Good & fast career development prospects

• Great & International Exposure to Enterprise Scale & Government Projects

Responsibilities

We are seeking for a resourceful, experienced and committed individual to design and develop software/system as well as to provide support for the company’s existing projects.

Responsibilities:

• Design and develop custom applications for native Flutter, iOS, and Android mobile applications.

• Participate in and contribute to all phases of the application development life cycle.

• Working with product owners and UI/UX teams to conceptualise and build mobile applications.

• Deliver well-tested codes alongside any new features/ bug fixes.

• To stay current on modern mobile development frameworks & technologies, best practices, trends and trade-offs.

• Keen sense of good UI & UX - to contribute effectively in achieving a compelling user interface/experience while balancing technical feasibility/costs during development.

• Provide production support on developed mobile applications.

• Writing detailed documentation for existing applications and new applications.

• Maintenance of mobile applications to use new components in Android or iOS SDKs.

Requirements

· 1-3 years of experience in Flutter, iOS, and Android mobile application development.

· Minimum 2 years full stack mobile development.

· Experience in Kotlin, Java, Swift, Objective-C, Dart.

· Experience using and developing Java Spring Boot, Spring Security, JWT, and RESTful APIs.

· Knowledge and understanding of relational databases and SQL; experience with Microsoft SQL Server & SQLite is a strong plus.

· Collaborate with cross-functional teams to define, design, and ship new features.

· Work on bug fixing and improving application performance.

· Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

· Effective communication and technical writing skills.

· Passionate about exploring new technologies & upgrading one's skillset

· Ability to quickly grasp concepts relating to customisation

· Ability to work independently and capable of managing complex projects.

· Experience in integrating with third party software or APIs & IOT device drivers

· Conduct thorough testing to ensure the reliability, performance, and security of wireless communication features on iOS.

· Optimize code for efficiency and scalability across native iOS, Android, and web platforms.

· Proven experience as a Cross-Platform Developer, with expertise in iOS development using Swift, Android development using Kotlin or Java, and web development will be an advantage

Benefits and remunerations:

• Annual salary review

• Performance bonus

• Able to work remotely from home

Interested applicants please email your detailed resume stating your working experience, earliest available date, current & expected salary and a recent CV / Resume to info@i-consulttech.com

We are looking for an Application Support Engineer for one of our clients here in Singapore. Your scope is as follow:

Key Responsibilities:

• Batch Job Management - monitor the end-of-day batch and ensure that it starts on the prescribed time, perform first level analysis if there’s failure, perform recovery and involve other stakeholders when necessary. Do a milestone check of the critical jobs to ensure they complete on time and do the proper escalation if there’s any delay.
• Application System and Infrastructure Monitoring – constantly monitor the alerts from the monitoring tool that tells whether an application, server, website, service, disk space or other system resources are having issue and inform the support persons if necessary.
• Service Requests and User Support – handling of user requests such as running of one time job, scheduling of new job, copying and resending of file, troubleshooting transactional problem and involving other experts if necessary.
• Software Release Support – support the regular release of new software from development teams by stopping and resuming the batch when necessary and ensuring all systems are available for user sanity testing after release deployment.
• System Patch and Upgrade Support – support the regular third-party system upgrade and patches and minimize any disruption.

Required Skills and Qualifications:

• If you have 2 plus years of experience in TWS (Tivoli Dynamic Works Console), this is desirable; else if you have experience in a production support role, that is the second preferred work experience for this position.
• Good knowledge of Unix Script & Shell Scripting.
• Knowledge of the requirements of IT production (Banking System).
• Note: This is a shift role, two shifts are as 7 am - 3 pm and 8 am - 4 pm SGT, and the person may be asked to work on weekend shifts too.

Role Summary:

Baker Hughes production Controls Systems is seeking suitably experience Subsea Production Controls Senior Systems Engineers to work in the Tendering and Project Execution role. Working within a team of tendering engineers the role will lead the tendering effort on behalf of PCS Engineering and contribute to the wider ITO team tender offer.

Upon award of a project this role may transition to be part of the execution team as a PCS Systems Engineer supporting the Project Execution team in delivering the project commitments.

During the tendering phase you will be responsible for the PCS Engineering elements of the EPC tender, supported by the Engineering Product Owners and Engineering managers to compile a competitive system tender.

Partner the best

The Senior Engineer plays a supporting role through both individual and team assignments. In many cases they must apply technical and business knowledge to ensure successful outcomes. They should be able to work with and within cross-functional and cross-discipline teams. They are able to apply system engineering methodologies such as requirements definition, system architecture and integration, analyses, configuration management, and risk management in the design phase of products.

At this level, they may also be recognized as an SME in their area of expertise or discipline and support others with both business and technical mentoring/coaching. This level may also require engagement with customers during the product definition and requirements gathering process for bids and proposals.

At this seniority level some individuals may be Team Leaders which deliver technically and commercially sound products or services, with guidance, through deploying effective teams from project inception to delivery by setting and meeting project goals and objectives. 

Interdisciplinary Engineering incorporates unique expertise, typically in emerging areas, utilizing knowledge and skills from multiple traditional engineering or non-traditional science, social or business disciplines. 

Coordinates expertise in one or more engineering and science disciplines across the technology project portfolio, assuring rigor is applied through the design and development processes. Ensures needed personnel skills and expertise are in place across the organization for the discipline.

As a Senior Application Engineer, you will be responsible for:

• Engaging in tender studies for subsea control system design and support the commercial team in producing a viable commercial offering

• Ensuring compliance with COMPANY and industry specification relating to the design and build of subsea control equipment

•   Mitigating the technical risk, interfacing with project execution teams

•   Reviewing Client specifications, produce tender documentations including technical write up, technical risk registers etc

• Taking a lead role in the technical execution of tender quotes, ranging from system level offering to individual controls equipment orders

•   Leading client negotiations to secure optimal equipment solutions that met technical requirements and ensured cost efficiency

During execution you would be responsible for all technical aspects throughout the lifecycle of the project, covering architecture, design, integration, Test and Acceptance of New Product Initiatives for complex systems.

• ·Supporting the design and development of Subsea Controls system using a Systems Engineering-based approach, conducting requirements management and analysis activities

• Delivering updates to system model, Creating and maintaining requirement specifications, Production of design review material and Functional Design Specification

• Assessing and categorizing new technology and products to satisfy requirements and overall system design intent

• Supporting the definition of the Verification & Validation for the project and support the generation of design verification evidence

• Ensuring designs mature in a controlled manner through the use a robust technical change control and impact assessment process

• Supporting the definition and delivery of the System Integration, Test, and Acceptance phases”

To be successful in this role, you should have

• Degree qualified in an engineering or marine discipline

• Significant Subsea Control Systems experience

• Strong prioritization skills

• The ability to be customer facing

• The ability to work under pressure

• Be comfortable with international travel even though it is not a common requirement 

• Chartered Engineer (or working towards it) - Preferred

• Tendering experience - Preferred

• Subsea Systems Delivery Experience- Preferred

Responsibilities:

• Develop manufacturing and test procedures.
• Install, repair, and maintain equipment in the field, and provide customer training as needed.
• Train manufacturing teams on the assembly and testing of both new and existing products, and support integration between software and electrical control systems.
• Prepare clear and structured documentation for analysis, and recommend design improvements.
• Assemble, test, and troubleshoot product designs while providing feedback for enhancements.
• Evaluate product and equipment performance using field data, and suggest improvements or modifications.
• Travel internationally to assess system performance and support custom installations.
• Perform additional duties as assigned.
  

Qualifications:

• Diploma / Bachelor’s degree or higher in Electrical Engineering or a related discipline.
• Proficient in MS Office and quick to learn specialized software tools.
• Preferably over 1 year of relevant experience in electrical engineering or related roles.
• Proficiency in programming languages like C++, C#, or HDL
• Strong organizational, communication, and interpersonal skills.
• Ability to multitask and prioritize effectively.
• Self-motivated, reliable, and accountable.
• Excellent problem-solving skills with strong attention to detail.
• Able to work independently or supervise project-based tasks when required.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd
EA License No: 20C0270
EA Personnel: Nyon Hock Sen (Aden)
EA Personnel Reg No: R24124070

Position: Application Consultant/ System (Job ID: 20191)

• Tanjong Pagar

• Basic + Bonus
  

Job Description:

• Serve in multiple capacities including Application Consultant, System Engineer, or Developer across assigned projects.

• Collaborate with customers to identify, define, and optimize business and IT use cases.

• Deliver enterprise solutions end‑to‑end, covering consultation, solution design, development, testing, deployment, and support.

• Design and support system integrations and application workflows, including ETL and automation components.

• Troubleshoot issues, identify root causes, and implement effective technical solutions.

• Develop and propose innovative solutions and services to meet evolving customer needs.

• Support team members across projects when required

• Proactively identify out‑of‑the‑box opportunities to extend and enhance solution capabilities.\
  

Job Requirements:

• Bachelor's Degree in Computer Science, Engineering or IT

• 3 – 5 years of hands-on experience in IT systems, application support, or application solutions consulting

• Working knowledge equivalent ETL/data integration platforms including configuring data flows, managing adapters, scheduling jobs, and troubleshooting

• Understanding of ETL infrastructure including environment management (dev/staging/prod), and connectivity configuration between ETL and source/target systems

• Practical understanding of Copilot Studio, or other Generative AI tools including prompt design, AI workflow integration, and evaluating GenAI use cases for business application

• Solid grasp of application infrastructure fundamentals server environments, network basics, access management, deployment pipelines, and environment configuration

• Ability to read system/application logs, interpret error traces, and perform structured root cause analysis

• Familiarity with Power Platform or RPA concepts is a plus, but not required
  

Soft Skills

• Able to bridge technical concepts and business needs. Translating requirements into solution designs

• Strong documentation skills across technical specs, process design, and solution design

• Comfortable engaging stakeholders at varying technical levels
  

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities 

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