Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications, and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions.

As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We currently have an opening for a Data Centre Cabling Coordinator role for our client in Singapore which is a leading global investment bank. The Cabling Coordinator is responsible for coordinating and managing structured cabling requests across the APAC region, covering data centres and network rooms. 

The role ensures timely delivery, standardisation, and compliance with cabling standards while supporting regional projects and operational requests, including after‑hours and weekend activities when required.

Key Responsibilities

• Act as the regional point of contact for APAC cabling requests (MACs, projects, refreshes).
• Coordinate cabling activities with local sites, vendors, and internal teams.
• Ensure cabling works comply with global standards, labelling conventions, and best practices.
• Review cabling designs, rack layouts, and pathways for feasibility and scalability.
• Track request status, manage schedules, and provide regular updates to stakeholders.
• Validate work completion, testing results, and documentation.
• Support weekend and after‑hours cabling activities for critical implementations.

Required Skills & Experience

• Experience coordinating structured cabling in data centres and network rooms.
• Strong knowledge of fibre and copper cabling standards and practices.
• Experience working across multiple countries/sites in APAC will be an advantage
• Strong coordination, communication, and documentation skills.

Working Conditions

• Regional APAC coverage with occasional weekend and after‑hours support as required.

Job Responsibilities

• Respond to IT requests from all emails, portal, and telephone within the agreed targets.

• Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools.

• Communicate clearly to users in a timely and polite manner and keep the end user-informed of the progress of IT requests at all appropriate times.

• Manage creation, modification, and deletion of users account management (FTP, Active Directory, file permissions) and perform clean-up projects of user profiles, files, email accounts.

• Supporting application such as Microsoft Lync/Skype for Business, conferencing tools such as GoToMeeting, Microsoft Outlook and email archiving tools.

• Provide basic PC installations and configuration tasks.

Job Requirement

• 2-3 years working experience in a computer related support or and IT operational environment.

• One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10/11).

• Good written and communication skills in English.

• Good interpersonal skills, with a focus on listening and questioning skills.

• Good problem-solving abilities and ability to work under own initiative.

• Maintain adequate knowledge of operating systems and application software.

• Experience with configuring and supporting any version of Windows Desktop (7, 8,10,11).

• Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365.

• Some basis experience with supporting physical networking is desirable but not essential.

• Singaporean or Singapore PR is preferred.

Work Environment

• Office environment
• Must be able to work at customer’s site based on the assigned project deployments
• Work-life balance
• Flexible working arrangement
• Free access to office building facilities ie swimming pool, gym rooms, tennis court and BBQ pit

Salary Range : $4000 to $5800 with mobile reimbursement claim max up to $80 and Corporate Grab transport account for travelling related to work purposes. There will be a 12 months' Service Commitment Bonus equivalent of 1 month salary.

Company Description

Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms and spacious suites feature picturesque views of the city's skyline and are equipped with thoughtful amenities for laid-back style without any fuss.

Role Description

This is a full-time on-site role for Technology and Information Security Manager to oversee both hotel technology operations and corporate information security initiatives.

This role combines operational IT leadership with regional security governance and project management responsibilities. Focuses on supporting Paradox Singapore's technology infrastructure and day-to-day operations, while dedicated to corporate governance, information security, and enterprise-wide technology projects.

Responsibilities:

Property Cybersecurity & Data Defense

• Endpoint & Perimeter Security: Manage, monitor, and maintain 100% deployment coverage of Endpoint Detection and Response (EDR) agents across all local property workstations, front-desk pods, and back-office servers.
• Network Segmentation: Enforce and regularly audit the absolute logical isolation of guest networks (Guest Wi-Fi, In-room IPTV) from secure administrative and corporate data environments.
• Human Firewall Development: Design and execute localized scam-awareness briefings, phishing simulations, and mandatory cybersecurity onboarding training tailored specifically for high-risk frontline hotel staff.
• PDPA Compliance & Data Protection: Act as the on-site IT operational champion for the Singapore Personal Data Protection Act (PDPA). Ensure that the information collection, processing, storage, and disposal of PII strictly adhere to PDPA obligations.

Local IT Project Management & Execution

• Project Lifecycle Management: Lead the end-to-end delivery (initiation, scoping, procurement, implementation, and closeout) of local property-level technology upgrades, such as Opera Cloud POS, Document Management Systems (DMS) or PMS Integration refreshes.
• Change Control & User Acceptance Testing (UAT): Coordinate with local department heads to design UAT workflows and schedule maintenance windows, ensuring zero disruption to guest services and operational downtime during system cutovers.

Daily Operations & Systems Support

• Core Systems Escalation (L2): Act as the ultimate on-site escalation layer for critical hospitality hardware and software, including the Property Management System (PMS), POS platforms, and secure payment processing gateways.
• Business Continuity: Manage local IT operational expenditure (OPEX), verify the automated integrity of daily localized server and cloud backups, and maintain disaster recovery readiness

Enterprise Project Management & Architecture

• Tenant Unification & Consolidation: Serve as the Lead Regional Project Manager orchestrating the multi-phase consolidation of disparate property email domains and assets into a unified enterprise Microsoft 365 tenant environment.
• Identity Boundary Engineering: Design, build, and maintain a secure multi-site Active Directory forest architecture mapping out secure connections between regional property domains.
• Strategic Roadmap Delivery: Champion and execute infrastructure and security milestones aligned with the group’s overarching 5-year IT Strategic Roadmap.

Corporate Security Governance & Risk Management

• Vulnerability Orchestration: Manage group-wide enterprise network vulnerability scanning protocols. Schedule regular external and internal scans across all regional properties and hold local teams accountable to strict remediation timelines.
• Forcepoint DLP Administration & Oversight: Engineer, deploy, and manage the Forcepoint Data Loss Prevention (DLP) enterprise architecture across all regional property and corporate endpoints. Design and enforce centralized DLP rules, discovery policies, and data classification tags to monitor and prevent unauthorized exfiltration of sensitive guest and corporate data via email, web channels, USB, or cloud storage.
• Global PCI-DSS & PDPA Alignment: Point of contact for external security auditors. and reporting to demonstrate continuous, audit-ready compliance with global PCI-DSS standards and localized data privacy laws (such as Singapore's PDPA).
• Incident Response Playbooks: Standardize and update corporate Incident Response plans and business continuity guidelines. Logs from SIEM can be used to discover threats and incident consoles to triage, investigate, and mitigate potential internal data leaks or brand-level digital crises.
• Vendor Risk Management: Conduct rigorous security architecture reviews and data privacy assessments on all third-party APIs, hospitality booking engines, and enterprise software platforms before approving group-wide deployment.

Technical AI Safeguards & Governance

• Understand and lead Risk Governance & SaaS Management,
• Track data tier classifications, vendor SOC 2 compliance, and geographic data hosting locations.
• Establish and manage a centralized ERM (Enterprise Risk Management) SaaS registry and automated vetting workflow to catalog, risk-score, and govern all group-wide AI models, autonomous agents, and SaaS vendors before regional deployment.
• Established the policies used to build, monitor, and regulate AI models. Its goal is to ensure AI technologies remain safe, transparent, unbiased, and compliant with laws

Local Policy Localization & Operationalization

• Localized Policy Standards: Translate corporate IT blueprints into operational reality by authoring localized standard operating procedures (SOPs)

Corporate IT Policy Architecture & Global Governance

• Provide support to the Global Director, Information and Technology for policy review and audit compliance: the annual review and revision cycle of all corporate IT security policies, modifying standards based on shifting threat landscapes, emerging technologies (like Agentic AI), and global hospitality audit requirements (PCI-DSS)

Additional Responsibilities

• Undertake projects and assignments as directed by Corporate Management

This role is part of our strategic transformation initiative, led and managed directly by our organization. The project focuses on designing, developing, and modernizing a suite of software applications that support core business operations and improve user experience.

Responsibilities

• Translation of business requirements from internal stakeholders in high quality Application Design.
• Analyze and translate business requirements into documentation, product rules and draft concise and detailed technical and functional solution documents for development
• Ensure the completeness of the business requirements and add value by proposing best-in-class solutions.
• Deep understanding of the private banking modules like SC, DX, SY, Corporate actions and accounting/ reporting modules
• Implementation experience of the SWIFT messaging, interfacing patterns, STP processes, order-processing flows
• Working with the Business users and Product owners for different strategic solutions

Skills/Requirement

• Design and develop applications using Temenos Products.
• Strong hands-on experience in ITX latest versions.
• 3 to 4 years of working experience with TAP integration.
• Strong in Unix shell scripting and Oracle Query Writing.
• Experience in integrating ITX with MQ/KAFKA
• Knowledge of TAP data mode.

We regret to inform that only shortlisted candidates will be contacted.

PERSOL Singapore Pte Ltd • EA License No. 01C4394 • EA Registration No. R1551626 (SUJA THERESA FRANCIS)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

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Responsibilities:

Operational Support & Reporting

·        Prepare project status reports, management reports, and dashboards for all scope areas (projects, operations, risk, vendor management).

·        Deliver ad hoc reports for urgent leadership decisions and audits, ensuring clarity, accuracy, and actionable insights.

·        Track operational metrics (e.g., SLAs, incident/defect rates, lifecycle KPIs) and provide insights for decision-making.

·        Maintain reporting cadences and data quality standards; automate recurring reports where feasible.

·        Support process standardization and governance across technology operations, including documentation, templates, and SOPs.

Audit & Risk Management

• Manage internal and external audits and reviews, including GRC updates, RFIs, and audit observations.
• Provide risk oversight and governance for technology domains.
• Lead audit readiness activities: evidence management, engagement coordination, remediation tracking, and closure.
• Monitor risks and track resolution of issues from breaches, incidents, reviews, and inspections; ensure timely updates and escalations.
• Maintain knowledge artifacts: playbooks, control catalogs, FAQs, and micro-learning content.
•  

Digital Workplace & Vendor Management

• Oversee TPRA, vendor management, BCM, annual KRCSA, and risk reduction initiatives.
• Manage technology asset lifecycle (hardware, software, licenses): refresh planning, obsolescence tracking, and decommissioning.
• Coordinate procurement operations and vendor/contract enablement: intake, sourcing, onboarding, renewals, and compliance.
• Partner with Vendor Management to track performance, SLAs, and contract obligations; support third-party risk assessments.

Technology Governance & Vulnerability Management

• Oversee vulnerability management, remediation, and ISRA renewals.
• Liaise with application domains on ORSA submissions, including obsolescence scope, budgeting, and delivery timelines.
• Act as liaison for Tech Obsolescence task force and provide reporting.
• Manage RTB Capex projects: budget tracking/approval, memo approvals, and escalation handling.

Key Deliverables

• Management reports and dashboards for leadership and governance (including ad hoc requests).
• Operational reporting with actionable insights.
• Governance dashboards and risk reduction plans.
• Compliance evidence (audit reports, remediation tracking, certification renewals).
• Security assessment reports and vulnerability test results.
• Lifecycle and obsolescence compliance validation.
• Procurement documentation and vendor performance tracking.

Requirements:

Core Skills & Competencies

·        Operational Reporting: KPI design, data quality, dashboarding, storytelling with data.

·        Risk & Controls: Control design/effectiveness, risk assessments, issue management.

·        Audit Readiness: Evidence management, walkthroughs, remediation tracking, stakeholder coordination.

·        Process Governance: SOP creation, standardization, continuous improvement.

·        Vendor & Asset Management: Lifecycle planning, procurement coordination, third-party risk awareness.

·        Stakeholder Management: Cross-functional orchestration, facilitation, conflict resolution.

·        Tools: Power BI, Excel (advanced), Jira, SharePoint/Confluence.

Education:

·        Bachelor’s degree in a relevant discipline (CS, IT, Info Systems, Cybersecurity, Engineering)

·        Preferred: Enhanced Credentials: Industry-recognized certifications such as CISA, CISM, CISSP, etc)

·        At least 8-12 years’ relevant experience preferably in a Finance Institution.

Essential:

Experience

8–12 years in technology operations, risk/governance, or PMO support roles within banking or large enterprise environments.

1. Operational Reporting & Data Analysis

·        3–5 years’ experience in preparing management reports, dashboards, and KPIs.

·        Strong ability to interpret complex operational data and present it in a clear, concise, and actionable format.

·        Experience with ad hoc reporting under tight timelines for senior leadership.

2. Risk & Audit Management

·        Hands-on experience in audit readiness, evidence management, and remediation tracking.

·        Familiarity with risk frameworks, issue management, and compliance processes.

·        Exposure to GRC tools and regulatory requirements in technology or banking environments.

·        CISSP or CISA certification preferred

3. Vendor & Procurement Management

·        Preferably with experience in vendor lifecycle management, including onboarding, renewals, and performance tracking.

·        Knowledge of procurement processes, contract compliance, and third-party risk assessments.

4. Technology Lifecycle & Governance

·        Understanding of technology asset lifecycle (hardware, software, licenses), refresh planning, and obsolescence tracking.

·        Experience supporting vulnerability management and compliance validation.

5. Tools & Technical Skills

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

·        Ability to automate recurring reports and maintain data quality standards.

6. Stakeholder Management

·        Experience working in cross-functional teams and managing multiple priorities.

·        Strong communication skills for presenting data to senior leadership.

Key Domain/ Technical Skills:

·        Proficiency in Power BI, advanced Excel (pivot tables, macros), Jira, and SharePoint/Confluence.

• Ability to automate recurring reports and maintain data quality standards

·        CISSP or CISA certification preferred

.NET Engineer (12-Month Renewable Contract)

Role Overview

The successful candidate will play a key role in the development, enhancement, and support of mission-critical applications built on .NET, C#, Angular, and SQL Server platforms. You will collaborate closely with Agile teams, contribute to technical design and implementation, and ensure the delivery of high-quality, scalable, and maintainable software solutions.

Key Responsibilities

• Participate in the design, development, enhancement, and maintenance of enterprise applications using .NET technologies (C#), Angular, and SQL Server.
• Collaborate with cross-functional Agile teams to identify and resolve technical impediments, ensuring smooth project delivery.
• Perform hands-on development for new features while supporting and enhancing existing business-critical applications.
• Provide production support, troubleshoot incidents, and serve as a technical subject matter expert for application-related issues.
• Drive best practices in software development, including code quality, maintainability, performance optimization, and reuse of components.
• Identify opportunities to streamline processes and reduce duplicated code and development efforts.
• Work closely with Project Managers, Business Analysts, and stakeholders to ensure alignment with project objectives and timelines.
• Review technical documentation, architecture diagrams, and implementation deliverables to maintain quality standards.
• Participate in code reviews, testing activities, deployment planning, and continuous improvement initiatives.

Requirements

• Minimum 5 years of hands-on experience in software development using the Microsoft .NET technology stack, including .NET Framework 4.5 and above.
• Proven experience working on Public Sector or Government projects.

Strong proficiency in:

• C#
• ASP.NET / ASP.NET MVC
• SQL Server
• JavaScript, jQuery, and AJAX

• Experience with source/version control systems (e.g., Git, Azure DevOps, TFS).
• Solid understanding of software development lifecycle (SDLC), Agile methodologies, and DevOps practices.
• Experience in application support, troubleshooting, and production incident management.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively in high-performing, collaborative teams throughout the full development lifecycle.
• Experience with effort estimation, project planning, and technical documentation.
• Able to commence employment within short notice.

·      Understands and translatesthe Entities and programmes (here after referring as RE) operational, tactical, and strategic needs for IT matters,and works closely with REs to plan for their IT needs. 

·      Plans, facilitates andexecutes continuous communication with REs, advising,sharing updates and obtaining feedback in areas such assecurity, policies and user experience, and works with the relevantITSS branches, to enhance awareness at the REs. 

·      Plans and operationalises processimprovement to engage and collaborate with REs on ITinitiatives, policy and compliance, IT related matters, ITbudget management and managing the RE’s IT needs. 

·      Performs the role of project managerin managing the implementation of IT solutions to complywith corporate directions, or to meet the RE’s business/ operationalrequirements independently. 

Roles and responsibilities 

IT Infrastructure: 

·      Basic understanding of networksetup. 

·      Be able to propose and setup ITsolutions to comply with corporate directions, like VirtualMachines, Data Storage system, SingAREN, etc. 

·      Be familiar with IT systems,platforms, and data centre operations to support corporate services. 

·      Be familiar with IT Servicedesk process and monitor tickets’ status. 

·      Be familiar with ITSS serviceoffering and translate to requirement needed by RE. 

·      Be familiar with IT policies andWhole of A*STAR system register. 

·      Help to ensure REs complywith all IT PSPG (Policies, Standards, Procedures andGuidelines), examples are IM8, A*STAR IT Policies, End-user Acceptable UsePolicies, etc.  

·      Effective Communication: Ensuretimely and intelligible responses to users. Act as a translation layer,explaining complex IT policies in simple terms to researchers and Researchinstitute management.

Explore New IT Technologies: 

·      To keep abreast with new ITTechnologies and strategies by attending courses, seminars andconferences. 

·      To conduct Proof-of-Conceptactivities with IT vendors and ITSS teams, to identify and exploitnew capabilities and features of emerging IT technologies,to assist in digitalization efforts of the REs to improvethe entities’ productivities and better use of resources.

Engagement Approach – Creating Value for Entities​: 

·      Develop deep domain knowledge ofthe REs. 

·      Ability to be proactive and adaptableto changes. 

·      Work closely with otherdivisions/entities to understand the different prioritiesand align the interest of REs to these priorities. 

·      Be a trusted partner and single pointof contact for REs IT needs. 

·      Sharing and adopting of new ITinitiative and drive cybersecurity awareness. 

·      Regular cadencewith REs management 

·      Bethe bridge between REs and ITSS functional team. 

·      Demonstrates high EQ in managingcomplex stakeholder relationships, balancing strict corporate compliance withthe flexibility required for users.

·      Service Orientation, StakeholderNegotiation, Crisis Management, and Urgency Prioritization.

Next Step: Ifinterested, you can click on “Apply here” or write an e-mail to dimple.jain@adecco.com with your updated resume.

Dimple Jain

EA LIcence No.91C2918

Personnel Registration No.  R22107270

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

APAC Network Services Internal Networks team is responsible for end-to-end engineering and deployment of network infrastructure services within Bank of America. In this role, you will design, implement, and support enterprise grade network infrastructure across routing, switching, wireless, and remote access technologies. You will play a key part in ensuring secure, scalable, and high-performance connectivity across our global environment.

Responsibilities:

• Responsible for hands-on implementation, engineering, and deployment of new services into production.

• Work with support teams, lines of business and 3rd parties that BofA connect to build end-to-end solutions that balance business, security, availability, and resiliency requirements.

• Eliciting, analyzing, and documenting technical application and service requirements.

• Maintain designs patterns and provide feedback into architectural standards.

• Active participation in the change management process.

• Manage stakeholder requirements across projects and ad-hoc consulting.

• 3rd level escalation for troubleshooting issues on the production network.

• Identifying and managing the mitigation of risks within the environment.

• Ensuring documentation is updated to reflect new additions to or modifications in the environment and handed into Operations successfully.

• Collaborate with global engineering domain leads and operations teams from service design through operations transition process for new services.

Skills:

• 10 years with hands-on experience in Network Engineering & Deployment team preferably in the banking and finance industry.

• Strong knowledge of networking communication principles, network standards, and network security practices.

• Strong understanding of DMZ architecture principles, segmentation, and security zoning (Internal, External, Enclave etc)

• Strong knowledge of routing protocols (BGP, OSPF, EIGRP, ISIS) and WAN technologies (MPLS/VPLS)

• Experience in engineering and deployment of network solutions including Routing and Switching (Cisco/Arista) and secure connectivity: VPNs, tunneling (IPSec, SSL/TLS, GRE, MACsec)

• Ability to design and validate secure network flows across DMZ zones, NAT, and DMZ ingress/egress patterns

• Experience in vulnerability remediation and risk mitigation in DMZ environments

• Experience in network analytics through packet capture (Sniffer) analysis and end system diagnostics (Netscout).

• Expertise in creating Application and network diagrams including all pertinent flows and decisions.

• Capability to summarize complex issues into executive summaries.

• Ability to motivate and drive execution, with performance driven with the necessary intensity and optimism to succeed and deliver.

• Possesses strong analytical skills and root cause investigation techniques with a desire to expand horizon to next-gen products, applications, and technology.

• Familiar with product deployments within a global banking environment.

• Willing to work some irregular hours based on the needs of global operating model and the location of clients.

• Communicate with business partners at an enterprise level, interfacing with internal business representatives and information security partners.

• Strong analytical skills with ability to identify gaps, challenge others with positive intent, and drive debate towards identification and remediation of underlying risks.

• Knowledge of regulatory risk management in Technology and Information Security domains preferred.

• ITIL processes knowledge: Change Management, Incident Management, Request Management, and Problem Management

• Maintain designs patterns and provide feedback into architectural standards.

• Active participation in the change management process

Desired Skills:

• Subject matter experts in Network Services technologies and provide leadership and strategic/tactical direction related to the successful deployment network projects.

• Eliciting, analyzing and documenting technical application and service requirements.

• Understanding in Automation (Python, Ansible, YAML, REST API, XML and JSON).

• Manage stakeholder requirements across projects and ad-hoc consulting.

• Working experience of Agile techniques and use of Jira

• Working Knowledge of Market Data delivery networks using both TCP and UDP multicast with an ability to comprehensively troubleshoot through these networks

Key Responsibilities

• Ensures that specific project and program objectives are defined for areas of responsibility, and that necessary preliminary activities (e.g., determination of outcomes, milestones, viability studies, and resource planning, among others) are completed to allow for effectiveness and focus during later stages of completion.

• Ensures that all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion.

• Ensures that all phases of project, program and/or process development are documented and that information required in other functional areas is reported, disseminated, or transferred, as appropriate. Responsible for departmental budgets and spending requirements.

• Ensures that the utilization of all material and financial resources is carried out in an effective manner.

• Effectively assigns work to subordinate staff, providing for professional development in addition to maximum productivity for the area.

• Responsible for conducting appraisals, feedback & handling work allocations for direct reports and approving the same for indirect reports.

• Spearheads research and development of new technologies, as appropriate, and ensures that newly created processes, designs, and/or methodologies are incorporated into Applied Materials products/services, and/or disseminated to other areas as needed.

• Responsible for overseeing the development, support, maintenance and implementation of all projects handled by the BU/ technology group through lower level managers.

• A leadership position, responsible for identifying functional linkages across the organization and develop appropriate processes and road map for the BU/ technology group including hiring plans, training requirements, staffing etc.

Functional Knowledge

• Demonstrates comprehensive understanding of concepts and principles within own job family and knowledge of other related job families

Business Expertise

• Applies in-depth understanding of how own discipline integrates within the segment/function 

Leadership

• Manages multiple related teams, sets organizational priorities and allocates resources 

Problem Solving

• Identifies and resolves complex technical, operational and organizational problems 

Impact

• Impacts the business results of a team or area by supporting and funding of projects, products, services and/or technologies and developing policies and plans
• Guided by business unit, department or sub-functional business plans

Requirements

PhD in Engineering, Electrical Engineering or related technical field.

10+ years in technical project/program management within semiconductor.

Excellent communication, leadership, and problem-solving skills.

Ability to work cross-functionally and manage multiple projects in a fast-paced environment.

1. Position Summary

We are looking for a Data Engineer to join our team and contribute to a major project within the semiconductor manufacturing domain. The role involves designing and implementing data pipelines, managing Oracle-based data environments, and supporting end-to-end BI processes — from data ingestion to visualization. This position is based on-site at our partner’s advanced manufacturing facility, offering hands-on exposure to large-scale industrial data systems.

2. Key Responsibilities

• Design, develop, and maintain Python-based applications and APIs to extract, transform, and deliver data in JSON format.
• Design and create robust data models to support efficient querying and reporting.
• Define relationships, hierarchies, and calculated columns/measures that align with business logic.
• Design, develop, and maintain data pipelines and ETL workflows for manufacturing data (ERP, MES, SPC, FDC, etc.).
• Implement and optimize database logic, including stored procedures, functions, and PL/SQL scripts.
• Build and manage staging schemas, data validation processes, and data transformation logic.
• Develop and maintain data marts and dimensional models to support analytics and reporting.
• Collaborate with BI developers and analysts to deliver Power BI dashboards, KPI reports, and visual analytics.
• Ensure data accuracy, consistency, and completeness across multiple source systems.
• Support data governance, documentation, and performance tuning efforts.
• Partner with internal and external stakeholders to ensure timely and high-quality data delivery for business use.
• Perform any ad-hoc duties assigned by the Company as and when required.

3. Qualifications& Skills

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• Minimum 3 years of experience in data engineering, data integration, or BI development.
• Proficient in Python programming, specifically for data extraction, API development, and JSON data manipulation.
• Strong understanding of data warehousing concepts, schema design, and ETL best practices.
• Solid working experience with relational databases (e.g. Oracle, SQL Server, MySQL, PostgreSQL), including stored procedures and query optimization.
• Proficient with ETL tools such as Pentaho Kettle, Informatica, Talend, or similar.
• Experience developing reports and dashboards in Power BI (or Tableau/Qlik).
• Familiarity with SQL pipelines, data validation, and data replication tools.
• Strong analytical and problem-solving mindset with attention to data quality and performance.
• Ability to work collaboratively with business, IT, and engineering teams in fast-paced environments.
• Excellent documentation and communication skills.

4. Preferred /Additional

• Experience in semiconductor or manufacturing systems (ERP, MES, SPC, FDC) preferred.
• Exposure to data replication frameworks (Oracle Golden Gate, SharePlex, AWS Glue) is an advantage.
• Experience developing custom Python applications/APIs for data extraction and familiarity with JSON data structures is highly preferred.
• Familiarity with cloud-based data warehouses (Snowflake, Redshift, Synapse) and Giga Report is a plus
• Knowledge of data governance frameworks, metadata management, and data security best practices.

Position Summary

The Software Engineer will be responsible for supporting the design, development, deployment, and maintenance of automation solutions for smart factories / high-tech manufacturing lines. This role involves hands-on execution of automation tasks, integrating equipment with factory systems, troubleshooting connectivity issues, and collaborating with cross-functional teams to ensure solutions meet performance and quality goals.

Key Responsibilities

• Assist in gathering operational requirements and executing technical tasks to support automation solution scopes.
• Develop, test, and implement automation scripts, components, and software integrations to enhance system performance.
• Integrate and test vision-based and spatial-sensing components to support automated inspection and equipment monitoring.
• Write and maintain ETL pipelines to collect, transform, and integrate equipment and MES data into usable formats.
• Maintain software version control, track configurations, and document changes to ensure traceability across automation systems.
• Write database queries and assist in maintaining automation-related databases (monitoring, backup, and recovery procedures).
• Follow established data governance standards, access procedures, and life cycle management guidelines.
• Diagnose, troubleshoot, and resolve daily automation, equipment connectivity, and dataflow issues to minimize downtime.
• Collaborate with vendors and internal stakeholders to support the successful delivery and integration of automation projects.
• Research and test emerging automation, IIoT, and digital technologies under the guidance of senior team members.
• Perform any ad-hoc duties assigned by the Company as and when required.

3.      Qualifications & Skills

• Bachelor’s degree in Electrical, Electronics, Mechatronics, Mechanical Engineering, Computer Science, or a related discipline.
• 2 years of experience in equipment automation (ideally in semiconductor, solar, or electronics manufacturing).
• Working knowledge of equipment interface protocols (SECS/GEM OPC UA, Modbus, etc.).
• Hands-on experience diagnosing and troubleshooting hardware/software connectivity to equipment.
• Experience with PLCs, control systems, sensors, actuators, robotics.
• Proficiency in programming languages (C, C++, C#, Python, VB, Golang, Java, etc.).
• Basic understanding of MES / factory systems integration and IoT/ data connectivity.
• Familiarity with relational databases and writing basic SQL queries (Oracle, DB2, SQL,Postgresql, MySQL).
• Strong analytical, troubleshooting, and documentation skills.
• Good communication skills and ability to work well in a team.
• Willingness to travel between sites on project assignments.

4.      Preferred/Additional

• Experience in high-precision, contamination-controlled factory environments such as cleanroom / semiconductor / solar fabs.
• Exposure to AI / machine learning applications in automation
• Prior experience leading multi-site deployments
• Familiarity with Industry 4.0 frameworks                                         

Junior Data Scientist – Business Operations & Analytics

Summary

We are seeking a highly analytical and strategic Junior Data Scientist to drive data-led decision making across a large-scale customer and business operations environment. This role will focus on leveraging advanced analytics, reporting, and data modelling to uncover actionable insights, improve operational performance, and influence business strategy. The ideal candidate thrives in ambiguous environments, can independently manage complex cross-functional initiatives, and is passionate about transforming data into meaningful business outcomes.

Responsibilities

• Develop and execute data science and analytics strategies that support business objectives and operational excellence.
• Design, build, and maintain advanced analytical models, prototypes, and frameworks to identify trends, opportunities, and performance improvements.
• Extract, process, and analyze large, complex datasets using SQL, Python, R, and Big Data technologies.
• Create and maintain scalable dashboards, reporting systems, KPIs, and operational metrics to support business performance monitoring.
• Translate complex analytical findings into clear, actionable recommendations for technical and non-technical stakeholders.
• Partner closely with cross-functional teams including Operations, Product, Engineering, and Business Leadership to solve complex business challenges.
• Drive data governance, reporting best practices, and continuous improvements in analytics methodologies.
• Mentor and support analysts and data professionals, fostering a culture of collaboration, innovation, and analytical excellence.
• Identify opportunities to automate reporting, streamline workflows, and improve operational efficiency through data-driven solutions.
• Present insights and strategic recommendations to senior leadership to influence decision-making and business direction.

Requirements

Essential

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Engineering, Economics, or a related quantitative discipline.
• 2 - 3 years of experience in data analytics, data science, business intelligence, operations analytics, or a similar function.
• Advanced SQL skills, including the ability to build, optimize, and maintain complex queries against large datasets.
• Experience working with Big Data technologies and analytical tools such as Tableau, Hive, Presto, Python, and/or R.
• Strong understanding of operational metrics, KPIs, reporting frameworks, and performance measurement methodologies.
• Proven ability to perform exploratory analysis and derive actionable insights from complex datasets.
• Experience designing dashboards, reports, and visualizations that support business decision-making.
• Excellent communication and stakeholder management skills, with the ability to explain technical concepts to diverse audiences.
• Strong problem-solving mindset with the ability to work independently in fast-paced and ambiguous environments.

Preferred

• Experience supporting Customer Operations, Customer Support, Scaled Operations, Shared Services, or Business Operations functions.
• Experience working with large-scale datasets in high-growth technology, digital, e-commerce, or platform-based organizations.
• Knowledge of data pipeline architecture, ETL processes, and data warehousing concepts.
• Exposure to machine learning, predictive analytics, forecasting, or statistical modelling techniques.
• Demonstrated track record of driving measurable business impact through data-driven initiatives.
• Experience mentoring analysts or leading cross-functional analytics projects.

This is an initial 12-months contract role

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 10,000 passionate experts in 22countries throughout Europe, APAC, Middle East and the Americas

Currently, we are looking for Application Support Specialist which would be based in Singapore

Requirements and Responsibilities:

·       Bachelor’s degree with minimum 5 years’ experience in relevant activities.

·       Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.

·       Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.

·       Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.

·       Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.

·       Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.

·       Deployment Support: Assist in the deployment of new releases and patches, ensuring minimal disruption to production services.

·       Documentation: Maintain comprehensive documentation of application support procedures, incident resolutions, and system configurations.

·       User Support: Provide support to end-users and stakeholders, addressing their queries and issues related to production applications.

·       Continuous Improvement: Identify opportunities for process improvements and automation to enhance the efficiency and reliability of application support.

·       Hands-on experience in application support or development in Python, SQL, Unix, Java, AWS, Datadog, CICD Pipelines, and Git.

·       Strong interpersonal and communication skills to interact with diverse stakeholders.

·       Agile, fast learner, and able to adapt to changes.

·       Experience with the Systems Development Life Cycle (SDLC) implementation methodology and/or Agile methodologies such as Scrum and Kanban.

Production Support Analyst (HR & Corporate Services Applications)

Role Overview

We are seeking a Production Support Analyst to manage and support the HR and Corporate Services application landscape. The role involves stakeholder engagement, business analysis, operational support, vendor management, and governance activities to ensure application stability and successful delivery of enhancement initiatives.

Key Responsibilities

• Provide operational support for HR and Corporate Services applications, ensuring system availability and service continuity.
• Partner with business stakeholders to gather requirements, conduct impact assessments, and support project and enhancement initiatives.
• Manage and coordinate application vendors, AMS providers, and delivery partners to ensure successful execution of deliverables.
• Support application upgrades, enhancements, testing, deployment, and post-go-live activities.
• Monitor and manage project issues, risks, dependencies, and stakeholder communications.
• Support technology governance, cybersecurity, audit, risk, and compliance activities, including remediation tracking.
• Facilitate application onboarding, integrations, and technology lifecycle management activities.

Requirements

• Degree in Computer Science, Information Technology, or a related discipline.
• Experience supporting enterprise applications such as SAP, Anaplan, ServiceNow, or similar platforms.
• Strong business analysis, stakeholder management, vendor management, and coordination skills.
• Experience delivering application enhancements, upgrades, and technology initiatives.
• Strong communication, problem-solving, and organisational skills.

Advantageous:

• Exposure to technology risk, cybersecurity, audit, and compliance functions.
• Understanding of application integrations, identity management, and technology delivery lifecycles.

Key Skills & Technologies

SAP, Anaplan, ServiceNow, Business Analysis, Production Support, Vendor Management, AMS Management, Stakeholder Management, Application Enhancements, Technology Governance, Cybersecurity, Audit & Compliance, Application Integrations, Identity Management.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Front Office Trading Application Support Specialist to provide frontline production support for our client in Singapore which is a top global investment bank. They will look to cover trading and front office applications across multiple asset classes, supporting business-critical trading activities and ensuring platform stability and availability.

This role is the key focal point for the customer/client /associate experience, restoring complex/major production incidents under tight Service Level Agreements (SLAs), pursuing root-cause and problem resolution follow-up.

Key Responsibilities:

• Provide Front Office production/application support for trading applications across asset classes like FX, Interest Rates, Credit, Commodities, Fixed Income products.
• Work closely with traders and business stakeholders to investigate and resolve application, trade flow, and production issues.
• Monitor trading platforms, application health, batch processes, and operational workflows to ensure system stability and availability.
• Manage Incidents and Problem management.
• Perform start of day, End of Day and start of week checks.
• Analyze application logs, activity logs, and batch logs using Python scripting and SQL queries for troubleshooting and issue investigation.
• Identify opportunities for automation and automate manual tasks being performed by team.

Key Requirements:

• 3–4 years of relevant Front Office / Trading Application Support experience within investment banking or financial services environments.
• Candidates with strong technical capabilities and good financial markets knowledge but without direct support experience may also be considered.
• Good understanding of financial markets and ideally more than 1 asset class such as FX, Interest Rates, Commodities, Fixed Income, or related trading products.
• Hands on experience on SQL queries and commands.
• Good Python scripting knowledge, particularly for log analysis, troubleshooting, and operational support activities.
• Experience in production support, incident management, and troubleshooting within a trading or financial systems environment.
• Experience in Monitoring tools e.g. ITRS Geneos, Splunk, Elastic, Dynatrace etc
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to work in a fast-paced Front Office support environment with direct business user interaction.
• Strong communication and stakeholder management skills.

Good to Have Skills

• Exposure to Front Office trading systems or electronic trading platforms.
• Experience supporting global markets or capital markets applications.
• Knowledge of scripting or automation for operational support improvements.
• Tableau, Ansible, TOSCA, or related tooling exposure is a plus.
• CFA Certification will be a plus